Charlotte Lander

Delighted to announce the launch of Deloitte's brilliant Digital Consumer Trends research...with brilliant insights into a range of TMT topics. 1. Generative AI Adoption  Is Gen AI reshaping work? Our latest Digital Consumer Trends reveal that over a third of UK professionals are now using generative AI tools. But just how deep does AI integration go in our workplaces? Find out in our DCT report. https://lnkd.in/ezTipp2f  #DigitalConsumerTrendsUK  #DigitalConsumerTrends2024  #DCT2024   

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Organisations may need to redesign and reconsider their ESG governance models to take into account board-level support, sustainability targets and actions and the roles of multiple stakeholders.    Here are some approaches for companies to revise environmental, social and governance (ESG) oversight, and effective governance frameworks. Discover more insights here: https://lnkd.in/ghgqAtf6 #Leadership #ESG #INEDs

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Ahead of the “Unpacking the UK Corporate Governance Code Reforms” webinar tomorrow, we wanted to share 3 key points that will be in result of participation of this session. During the webinar, we will: Discuss the prioritisation of — and readiness for — the Corporate Governance Code updates among industries. Describe the challenges impacting organisations’ ability to conform. Identify key areas where technology can assist on the path to conformance. 👉Register here: https://lnkd.in/eWFHES24 #GRCWebinar #AuditBoard

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Regulation is playing a bigger role in consumer markets than ever before. The DMCC Act is a big deal, expanding the CMA’s authority over large tech firms – and giving it new powers over consumer businesses. Dave’s article highlights how this fits into a wider trend where policy and regulation are shaping sectors, with commercial implications and responses to work through. Beyond digital, health and Net Zero stand out as the big ones that will reshape industries over the next decade - from how we power our cars to what we eat, and much more beyond. Understanding the intersection of policy, regulation, and commercial economics is key to navigate these changes. And with a new Government getting to grips with these big societal challenges, we can expect more to come! #regulation #commercialeconomics #digital #health #netzero

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In the ever-evolving landscape of technology, it's imperative that we prioritise ethical considerations alongside innovation. Our latest report emphasises the importance of advancing GenAI capabilities while maintaining a responsible approach to its development. https://pwc.to/4dMZqzD #GenAI #EthicsInAI #Innovation PwC Middle East

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The Chief Communications Officer in Focus Yesterday, Hedley May hosted a group of some of the most senior communications officers in the UK, to discuss our latest piece of thought leadership: The Chief Communications Officer in Focus. Our report highlights how the relationship between businesses and their stakeholders is more complex than ever. Corporates are now expected to take positions on a wide variety of issues such as AI, climate change, DEI, geopolitics and a myriad of societal questions, all of which are invariably polarising and difficult to navigate. As a result, the ability to engage effectively with stakeholders is an essential element of most businesses’ licence to operate, and it carries great risk, as well as great opportunity. The role of the Chief Communications Officer however, remains the most amorphous of functions, with widely varying remits and reporting lines. So, what are the factors that enable the most effective CCOs to successfully help steer their organisations through this complexity? Drawing on our expertise in appointing this role, as well as recent interviews with leading CCOs, we have identified the key elements that elevate a great individual in this function and the risk businesses face if they fail to define it. Please click here to read the full report: https://lnkd.in/ew_K5Kq5 With thanks for their contribution to the report: Caitlin Hayden Richard Menzies-Gow Steve John Andrew Walton Natalie Whitty Paul Fincham George Gordon Claire Dixon David Prager Rowan Adams Kathryn van der Kroft Joakim Reiter Greg Dawson Yasmin Diamond, CB Nick Lakin George Mayhew Fiona Laffan Chris Hogwood Stephen Doherty #ExecutiveSearch #Leadership #PR #Communications #Comms #CorporateAffairs

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Sustainability reporting, like CSRD, is more than a standalone compliance exercise - it can act as an enabler, helping organisations deliver their climate and net zero ambitions. Listen back to PwC UK's LinkedIn Live on the transformative power of sustainability reporting and hear practical actions organisations can take to use reporting as catalyst for change: https://bit.ly/3RNLXOC #Sustainability #SustainabilityReporting #NetZero

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Sustainability reporting, like CSRD, is more than a standalone compliance exercise - it can act as an enabler, helping organisations deliver their climate and net zero ambitions. Listen back to PwC UK's LinkedIn Live on the transformative power of sustainability reporting and hear practical actions organisations can take to use reporting as catalyst for change: https://bit.ly/3RNLXOC #Sustainability #SustainabilityReporting #NetZero

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As day 1 of the Reuters Energy Transition event in London comes to a close, it is clear that now more than ever we must ACT on further enhancing and operationalising the role of low carbon energy, building resilient and secure supply chains and increased collaboration. Deloitte’s very own Wendy Rudder and Johannes Wiik hosted an energizing discussion on collaboration across systems to accelerate the European #energytransition. Key take aways: 1/ collaboration across value chains is needed and new business models are to be build, 2/ a clear call for derisking and financial support to scale the new businesses and 3/ a different view on the role of carbon capture across industries exists (power vs heavy duty industry). #ETEU2024

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Some positive news as we head into the week - UK economy exits recession with fastest growth in two years - https://lnkd.in/ehUZ4qFe #KPMG UK's chief economist Yael Selfin shares her thoughts - outlook appears to have stabilised: "We expect to see continued growth for the rest of this year, supported by a more favourable economic backdrop" #KPMG #UKEcononmy #EconomicOutlook

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Governments face a new era of geopolitical challenges. Oliver Jones, EY Global Geostrategy Leader, and Courtney Rickert McCaffrey, EY Global Geostrategy Insights Leader discuss the importance of a robust geostrategy for navigating these complexities. Access the insightful podcast here: #Government #Geopolitics #StrategyRealized

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It was fantastic to see so many UK TMT colleagues this week at our quarterly TMT community event and spend some quality time again with EY alum, and now Director of Propositions and GTM for Sky Broadband and Mobile, Aman Bhatti 🌟 We kicked off with an insightful session from Douglas McCabe, CEO at Enders Analysis, who shared an in-depth update on macroeconomics and the state of the TMT industry. We then discussed the main insights arising from our latest Digital Home Study, with a particular focus on the UK market and diving into the attitudes and behaviours from 2,500 consumers, including: -Reliable connectivity as the constant "table stakes" of the Telco brand promise -The potential winners and losers from tightening spend appetite -The evolution of the bundle into security, smart home and props that were hitherto subscale or afterthoughts -The timing of AI-led customer service finally leapfrogging human voice interactions in customer preferences ...and much more! You can explore more next week on our UK Digital Home webcast, 27 November 3:45-4:30pm GMT. Join us by registering here: https://lnkd.in/gwK373-9. Rob Atkinson Anna Fry Roy Cornick James O'Brien Claire Mingo Adrian Baschnonga Victoria Clarke #TMT #ShapetheFutureWithConfidence #DigitalHome #ConsumerInsights

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In a world where digital content consumption has reached saturation point, capturing audience attention and creating value has become the biggest challenge for content providers. PwC Strategy& UK conducted a survey revealing insights into the current state of the Digital Attention Economy (DAE), including differences in digital media consumption between genders and age groups. In the UK alone, the Digital Attention Economy had an estimated consumer spend of £21bn in 2023. The DAE landscape is constantly changing, marked by the growing popularity of user-generated content, new modes of content discovery and distribution, and the rapid adoption of new technologies such as Generative Artificial Intelligence (GenAI). Our latest Strategy& report shares a comprehensive understanding of the landscape, customer segments, and future changes in consumer behavior: https://lnkd.in/eWcCS2z4 #DigitalAttentionEconomy #ContentProviders #ConsumerDemands #DigitalTransformation Omar Tsang, Usamah Agha, Daniel Bunyan, Henrico Yuwono, Mary Shelton Rose, Will Barkway, Andy Wisnia

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This article by Kim McCann and Karthik Ponniah looks into how the UK can navigate the energy transition, leveraging renewable resources to drive economic and social progress. Recommended reading for anyone interested in the future of our energy landscape. #TenShapeTen

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Please join us next week for the global launch of the the 𝗕𝗹𝘂𝗲𝗽𝗿𝗶𝗻𝘁 𝗳𝗼𝗿 𝗕𝗿𝗮𝗻𝗱 𝗚𝗿𝗼𝘄𝘁𝗵, our evidence-based framework that will change the future of marketing. We’ve analysed billions of attitudinal and behavioural data points over the past 10 years, offering you a data-driven approach to prioritise your marketing investments and efforts. Learn about the Blueprint and how to build strong and profitable brands during our webinar on 𝗧𝘂𝗲𝘀𝗱𝗮𝘆 𝟭𝟰 𝗠𝗮𝘆: https://lnkd.in/eYuDp3d2

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