But what is a "lead"? Marketing Agencies have muddied the water so much that nobody knows anymore. Is it someone that has their card details at the ready and is wanting to make a purchase? Is it someone requesting more information? Is it (and yes, some agencies call this a lead) an email address that has been scraped from god-knows-where that can be used in cold outreach? Whenever we take on a new client, this is always up there with the first question that I ask. Sure, I can generate you 5,000 "leads" a month for your £500 budget - but are we expecting the same thing?
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Have you ever felt uneasy when you hear the term "leads" being thrown around in marketing? You're not alone. The truth is, the term "leads" has been overused to the point where it has lost its meaning and significance. While generating leads is an essential part of any marketing strategy, the term itself has become so generic that it fails to convey the true value and potential of a potential customer. Instead, it reduces them to mere numbers on a spreadsheet. So, is it wrong to cringe at the term "leads"? Absolutely not. It's a sign that you care about your customers and recognize their worth beyond just a potential sale. Let's shift our focus from generating "leads" to building genuine relationships with our customers. What are your thoughts on the term "leads"? Do you agree that it's time to move away from it and focus on building meaningful connections with our audience? Let's start a conversation in the comments below.
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Ah, the elusive definition of a "lead." Agencies do love to keep us guessing. So, what's your take on it? Daniel Smith