CapeBPO

As 2024 comes to a close, we want to thank you for being part of our journey in creating opportunities, driving innovation, and making a positive impact in the BPO sector and beyond! 🙌 #CapeBPO #BPO #BusinessProcessOutsourcing #CapeTown #WhyCapeTown

🎄✨ Season’s Greetings from the CapeBPO Team! ✨🎄 As we approach the end of another remarkable year, we would like to take a moment to thank you - our valued partners, colleagues, and friends, for your continued support, collaboration, and commitment to excellence within our industry. Together, we have achieved incredible milestones, created opportunities, and driven growth across our BPO community. As the festive season arrives, we encourage everyone to take time to relax, reflect, and celebrate with your loved ones. Our offices will be closed from 19th December 2024 to 6th January 2025. Wishing you a joyful and peaceful festive season and an inspiring start to 2025. Here’s to another year of innovation, impact, and success! 🌟 #SeasonGreetings #CapeBPO #BPOCommunity #FestiveSeason #ThankYou #Collaboration #Innovation #Excellence #Impact #HappyHolidays

In the 2023/24 financial year, CapeBPO’s initiatives helped the BPO sector create over 10,000 jobs, growing the Western Cape’s workforce to 60,000+ strong! 🎉 Inclusive hiring practices ensured opportunities reached underrepresented communities, reinforcing the sector's role in empowerment and equity. With increased foreign direct investment driving infrastructure and tech advancements, Cape Town continues to shine as a competitive global outsourcing hub. Set up shop in 2025: https://lnkd.in/d2QbaDrY #EconomicGrowth #CapeBPO #BPO #CapeTown

🏆 What an incredible way to wrap up November! The third CapeBPO Sports Day of 2024, held on 30th November, was a spectacular celebration of teamwork, energy, and friendly competition! 🎉 A massive congratulations to all the winners and a heartfelt thank you to everyone who participated, including the cheerleaders who brought unmatched energy and support throughout the day! 💪👏 A special shoutout to the incredible companies that participated and made the day possible: EXL, Teleperformance, Sigma Connected Group, Merchants, TTEC, CXI, amplify5, Foundever, and Capita. Your enthusiasm and sportsmanship were truly inspiring! Here’s a round-up of our champions: Netball 🥇 Gold: Sigma Connected Group 🥈 Silver: Teleperformance 🥉 Bronze: Foundever Cricket 🥇 Gold: Sigma Connected Group 🥈 Silver: Teleperformance 🥉 Bronze: Capita South Africa Soccer 🥇 & 🥈 Gold & Silver: Teleperformance 🥉 Bronze: Foundever Thank you to everyone who contributed to making this event such a success. Let’s keep the spirit alive as we head into 2025 for more collaboration, competition, and community! 🚀⚽🏏💜 #CapeBPO #TeamSpirit #SportsDay2024 #Community #BPO

Happy Reconciliation Day, South Africa! ✊ At CapeBPO, we are proud to contribute to building a nation where opportunities bring us closer and create meaningful change for all. #CapeBPO #BPO #CapeTown #ReconciliationDay

📣 CapeBPO Chief Skills Officer announcement from our CEO Clayton Williams 📣   It gives me great pleasure to announce that after completing a broad recruitment process, Shaheed Hendricks has been promoted to the role of Chief Skills Officer, effective 1 December, reporting directly to myself.   Shaheed is somewhat of an industry veteran, having started his career as an Advisor 20 years ago. Having worked his way through the proverbial ranks, Shaheed has performed many roles within Operations and the Learning and Development space and has held various leadership positions in internationally-facing organisations such as Merchants, Serco, Webhelp (now Concentrix) and WNS and has been at CapeBPO since 2019.   In his most recent role as Head of Operations, Shaheed was responsible for the operational delivery of all of CapeBPO initiatives, most especially within the skills remit, and his promotion to the role of Chief Skills Officer is a testament to his hard work, excellent performance and technical growth and development.   Whilst I will work closely with Shaheed on the strategic evolution of our sector skills strategy, he will ultimately be responsible for the delivery and execution of the aforementioned strategy together with our public and private sector partners.   Please join me congratulating Shaheed on his well-deserved promotion and I have no doubt that he will execute this role with enthusiasm, professionalism and excellence as we level-up our aggregated skills development offering and pathway thousands more unemployed youth into meaningful careers.   #CapeBPO #ChiefSkillsOfficer #Announcement #SkillsStrategy #BPOIndustry #FutureFocused

Thinking of expanding your business to Cape Town? Our Investor One-Stop Shop has all the information you need to make an educated decision. Visit our website to learn more today: https://lnkd.in/dAdKsyNJ #CapeBPO #BPO #BusinessProcessOutsourcing #CapeTown #WhyCapeTown

This festive season, let’s prioritise health and wellness for ourselves and our communities. 💚 Cape Town supports you with initiatives encouraging active lifestyles, mental well-being, and healthier choices. Find out how you can embrace a healthier season: https://lnkd.in/dS358iGT #CapeBPO #BPO #BusinessProcessOutsourcing #CapeTown

In 2024, CapeBPO empowered unemployed youth through initiatives like the CapeBPO Skills Programme and BPO Sunday School, providing training, mentorship, and career guidance to open doors in the outsourcing industry. One of the highlights of the year? The Day of 1,000 Opportunities, hosted twice, connecting jobseekers with Operators, industry leaders and hiring managers to spark careers and meaningful conversations. By partnering with government, educators, and industry, we tackled the skills gap, advancing digital literacy and customer service expertise to shape a future-ready workforce and solidify Cape Town as a global outsourcing hub. #YouthEmpowerment #CapeBPO #BPO #CapeTown #Dayof1000Opportunities

A brand-new R1.2 billion development is coming to Cape Town’s CBD, set to drive significant job creation and economic growth! Learn more about this transformative project👉 https://lnkd.in/dV4g3NQG #CapeBPO #BPO #BusinessProcessOutsourcing #CapeTown #WhyCapeTown