Teleperformance

Join Blake Morgan, Himadri Sarkar, and moderator Evan Gaines as they reveal how to craft retail strategies that truly resonate with customers. In the second part of our LinkedIn Live, learn more about how to align short-term wins with long-term customer loyalty and equip your teams with AI-driven tools for personalized service for maximum efficiency.

Our teams in the UK and NHS Blood and Transplant won the Gold Award for Most Effective Improvement Initiative (Outsourcer) in the European Contact Centre & Customer Service Awards (ECCCSA)! Congratulations! #Proud2beTP #InspiredToBeTheBest

Congratulations to our teams in the UK and Southeastern Railway for taking home the Gold award for Best Approach to Supporting Vulnerable Customers (Outsourcer) at the European Contact Centre & Customer Service Awards (ECCCSA)! #Proud2beTP #InspiredToBeTheBest

At TP, partnership drives innovation and growth. Over the past decade, we’ve helped a tech giant achieve remarkable results. By using AI to automate routine tasks, we reduced costs by 30%, allowing experts to focus on loyalty-building interactions. When asked, "What else can you do?", we reinvested savings, expanded services, and boosted client satisfaction by 55%. This is the power of TP Global Transformational Value - turning challenges into growth opportunities. Ready to transform your business? Let’s talk. https://lnkd.in/dH5zeNyF #TheValueOfBeingThere 

On the International Day for the Elimination of Violence Against Women, we raise awareness about an issue that affects millions. Violence against women is preventable, but it requires collective action. Join us in breaking the silence and taking a stand. Read our latest blog to learn how we can support women and work toward a world free from violence. https://lnkd.in/gMv3CQ2x #TPCares #TPWomen

This International Day for the Elimination of Violence Against Women, let’s  be reminded that gender-based violence is not tolerated. Let’s unite to support and empower women, and protect human rights as a whole. As part of a TP Women initiative, we are holding an event that offers remote job opportunities for women who have been victims of violence in Brazil. #TPWomen #Proud2beTP #InspiredToBeTheBest

Every year, we invite our employees to do their part in taking care of the environment on World Cleanup Day. We redefine our commitment to make a positive impact by taking care of our land, water, and wildlife. Thank you to our employees who volunteered and supported our initiatives that strive to make a better world for all! https://lnkd.in/g9NFxSjt #COTP #Proud2beTP #TPCares #WorldCleanupDay2024

From dancing and singing to playing an instrument and creating an artwork, the stage is set for your amazing talent! Join the For Fun Festival – Art, Dance, and Music category for a chance to win a $1,000 gift card! Here's how: 1. Upload a video of yourself singing, dancing, playing an instrument or creating an artwork on TikTok or Instagram. 2. Introduce yourself and mention the For Fun Festival. 3. Follow and tag @teleperformance_group. 4. Use the hashtag #FFF2024Finals. Hurry! Submit your entries today! #FFF2024Finals. Here are the rules: https://bit.ly/3OfeJFP

Offshore operations can now support dozens of markets from a single hub!  StoryfAI can serve up fully translated email inquiries to our emotionally intelligent experts, write a draft of the reply, and once approved by our EI experts, the response is retranslated and sent back to the customer in their native language – all at a 65% savings over domestic support! Now that’s TP being there for your customers, no matter where they are in the world! Talk to us today! https://lnkd.in/g6Pbqr53 #TPBeingThere

At TP, we are proud to stand with UNICEF to defend children's rights and well-being. As a strategic partner, we support education programmes in the Philippines and UNICEF’s response to humanitarian emergencies. This World Children's Day, let's raise awareness on the global challenges that are threatening children's futures, and work together to protect vulnerable children and their families. #TPforUNICEF #WorldChildrensDay