AI and enterprise cybersecurity offer both immense opportunities and significant challenges. Learn how to safeguard your business with a balanced approach combining advanced AI tools, skilled professionals, and strategic partnerships. https://cnx.li/JXwem #PowerOfConcentrix
About us
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
- Website
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http://www.concentrix.com
External link for Concentrix
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Newark, California
- Type
- Public Company
- Specialties
- Technical Support, Sales and Marketing, Outsourcing, Call Centers, technology, customer experience, and Technology and services
Products
iX Hello™
Conversational AI Software
iX Hello™ is a fully customizable GenAI-powered virtual assistant. Out-of-the-box and no-code, iX Hello can be deployed across an enterprise within days. Think of it as your AI sidekick, teaming up with employees to boost quality and productivity. Whether you’re creating AI assistants that seamlessly fit into your workflow or using our unique Large Language Model (LLM) gateway to choose the best models for your business, discover the effortless versatility of iX Hello.
Locations
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Primary
39899 Balentine Dr.
Ste 235
Newark, California 94560, US
Employees at Concentrix
Updates
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Building a scalable ad infrastructure doesn't have to start from scratch. Dive into our proven tips and strategies to turn your ad revenue growth into reality. Learn more here: https://cnx.li/XMnju #PowerOfConcentrix
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As a trusted Amazon Connect Partner, our specialists will be on-site from December 2-6 at Amazon Web Services (AWS) Re:Invent 2024 to discuss how we can help tackle your most pressing business challenges through tailored designs, custom implementations, and innovative tech solutions like iX Hello™. Make sure to say hi or reach out to Rachel Schaeffer to schedule a meeting #PowerOfConcentrix
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In today’s landscape, securing our inboxes is a shared responsibility. Our partnership with IRONSCALES led to the development of Concentrix CyberProtect, where we combine human expertise with innovative AI. Together, we're fostering a proactive approach to cybersecurity, ensuring that we stay ahead of evolving threats and protect what matters most. https://cnx.li/tEXdH #PowerOfConcentrix
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What’s it going to take to break the barriers for Women in Sales? Join us at the Future of Sales Summit on December 4-5 in Nashville for an insightful session on Women in Sales: Empowering Success & Breaking Barriers. Monti Becker Kelly, SVP of Account Management at Concentrix, will guide a compelling discussion with Lori Richardson, Founder of Score More Sales and President of Women Sales Pros, Siew Hoon Goh, General Manager of Global Vendor Digital Sales at Microsoft, and Daniel Riley, Head of Ops Excellence, B2B Sales at Concentrix. Together, they’ll explore the challenges women face in sales and how empowering female leaders can transform the industry. This session is essential for those looking to drive meaningful change in the sales landscape. Register now: https://ow.ly/ZRgo50Uf14u
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We can't stop thinking about the incredible side event we hosted last week at our site in Lisbon. We got to connect with industry leaders and tech innovators to explore the future of brand experiences. Highlighting iX Hello™ was truly special. This fully customizable GenAI-powered virtual assistant is designed not just to enhance productivity, but to build deeper connections between brands and their customers. We’re excited to help our partners unlock new levels of engagement and success, paving the way for exceptional brand experiences. #PowerOfConcentrix
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Concentrix reposted this
Something I've been thinking about a lot lately is how many companies are getting caught up in the noise around technology and AI, losing sight of what truly matters: the customers they serve. Generative AI is a powerful tool that can humanize technology, but too often, we see clients prioritizing tech over truly understanding their customers' needs. The truth is, meaningful differentiation starts with knowing your customers—then using technology to enhance their experience. At Concentrix, we're excited to champion a future where customer value drives our tech-led innovation, creating meaningful connections that elevate the brand experience and put customers at the heart of our strategies.
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Creating a comprehensive training document that serves diverse audiences in multiple languages isn’t easy. But that’s where iX Hello™ can help. iX Hello™ effectively generates training content from files, translates market-ready content in 90+ languages, analyzes data, answers questions in chat or voice, and transcribes recordings into insightful notes. Explore what other business processes you can streamline with iX Hello™: https://cnx.li/BLKNO #PowerOfConcentrix
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Many organizations have a hard time improving their brand experience because their systems don't work well together. Our partnership with Genesys is focused on creating a more connected approach that improves both customer and patient experiences. Join us on December 12 to see real-world examples from healthcare that show how these innovations lead to meaningful improvements. Register here: https://cnx.li/mFGll #PowerOfConcentrix
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Imagine a workplace where every team member is empowered to achieve more. With features like internal self-service chatbots and streamlined data responses, iX Hello™ allows your teams across departments to focus on strategic initiatives, boosting both productivity and customer satisfaction every step of the way. Learn more about iX Hello™ here: https://cnx.li/BLKNO #PowerOfConcentrix