Darin Armstead Resume 10.20.2019

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Darin Armstead

[email protected]
(720)690-8632
1781 W 54th pl.
Denver, Colorado 80221

EMPLOYMENT HISTORY

Retention Specialist
Dish Network
May, 2019-September 2019 (4 months)

Answered inbound customer calls when they wanted to cancel their Satellite service.
Maintained above 85 percent retention rate. Tool around 60 to 80 calls per shift.

Sales Executive Discount Forklift Inc.


June, 2016 — January 2019 (2 years 6 months)
Worked with business owners and individuals that went to our website requesting information
about forklifts and forklift accessoriesMaintained book of 100 to 150 perspective clients to sell
them new or pre​owned forklifts depending on need. Sold 4 to 8 forklifts per month

Sales Executive Customer Service Childrens Hospital


January, 2016 — May, 2016 (4 months)
Customer Service and Collections for Childrens Hospital Colorado at Revenue Enterprises, LLC
Answered patients or their parents questions about billing. Verified patients insurance with
insurance agents. Called patients or their parents and collected on past due accounts. Made 75
to 100 outbound calls and answered 20 to 30 inbound calls per day. Collected 1500.00 to
2500.00 dollars per day.

Marketing Specialist Trulia


December, 2013 — March, 2015 (1 year 3 months)
Contact real estate agents and brokers to work on a long term marketing plan using Trulia.com
to increase their real estate sales and also show them different ways to contact and work with
perspective clients to maximize their success.

Assistant to Wendy Baker


Mama Bird Tax Services
March, 2013 — July, 2013 (4 months)
Worked with small to medium businesses on different tax solutions for their
personal and business taxes.

Floor Manager
Phoenix Financial
July, 2011 — July, 2013 (2 years)
Call business owners that have had levies filed against their companies in the last yearMade
200 to 250 calls per day, then pass interested people to closers. Averaged 30 to 50 pipes per
month.
Hit money goal every month. Train Openers and closers

Inside Sales Representative


Omni Tax Services
March, 2008 — June, 2011 (3 years 3 months)
Call business owners that have had levies filed against their companies in the last year. Made
300 to 250 calls per day; then pass interested people to closers. Pod leader. Hit money goal
every month.

National Account Manager & Warehouse Supervisor Tilt a Rack


April, 2007 — March, 2008 (11 months)
Contact new and existing customers to increase or restock inventory. Take all inbound
consumer calls for questions about the Tilt​a​Rack. Pull and load all customer orders. Brought
on 5 new dealers a month. Increased sales by 30 percent in the year I was there.

Route Sales Manager Schwann's Food January, 2004 — September, 2006 (2 years 8 months)
Inventoried and stocked my truck with food for the day. Made 100 to 150 stops
per day selling food to retail customers. Generate 5 to 10 new customers per day. Increased
sales by 60 percent. Trained all new drivers on presentations and how to run their routes. Ran
other routes when other drivers were unable to finish their routes

Retail Store Manager


Spring Communications
January, 2003 — January, 2004 (1 year)
Managed and operated all daily operations for 3 cell phone stores. Increased sales in all stores
by 25 percent. Hired and trained new sales representatives. Did daily inventory of all stores.

National Account Manager


Smart DSL
January, 2001 — January, 2003 (2 years)
Worked with end users and VAR's providing training and consultation on setting up firewalls and
subscribing to the software applications needed to protect their network. Prospected via cold
calls, emails and regular mail. Forecasted and met quarterly sales quotas. Managed existing
client accounts.

Retail Sales Representative


Spa Brokers
March, 1999 — January, 2001 (1 year 10 months)
Displayed and sold Marquis Hot tubs, Lopi Fireplace Inserts and Finello Saunas. Helped with
inventory and stocking of warehouse when needed. Averaged 10+ hot tub sales per month.
Sold 5+ fireplaces per month. Helped design exhaust systems for fireplaces and worked with
designers to plan sauna and steamrooms.

National Account Manager


Rhythms NetConnections
January, 1998 — March, 1999 (1 year 2 months)
Called small to medium sized business owners and sold them Rhythms DSL Service, setup
firewalls and provided network setup for their business. Make 200 calls per day. Averaged
30+ sales per month.

EDUCATION
Denver Technical College

Colorado Life Insurance Producer

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