Account Manager or Business Development or Marketing
Account Manager or Business Development or Marketing
Account Manager or Business Development or Marketing
OBJECTIVE: Market Development role that will enable me to leverage the proven su ccess I have achieved via my existing customer portfolio. Expand outreach activi ties to help grow new markets and business, utilizing strategic networking to un cover larger opportunities with potential for steady core and organic market gro wth. SUMMARY OF QUALIFICATIONS Proven Top Sales Performer Repeatedly successful in the development of new business, building strong custom er relationships, and the management of extensive portfolios. Expert at solving business problems with solutions to best-fit customers' unique applications and varied integration needs. Proven ability to negotiate, defuse and provide positi ve client resolution. Multi-million dollar contract experience. Executing Consistently Account growth along with a Strategic Approach to Business Development Professionalism and Persistence in all Stages of the Sales Cycle Ethical, Energetic, Composed Work-Style PROFESSIONAL EXPERIENCE TeleCommunication Systems, Inc. (TCS), (Integrator of secure, mission critical w ireless technology solutions.) Annapolis, Maryland Account Manager, Integrated Global Services August 2010-Present * Identify, investigate and engage appropriate teaming partners for multi-milli on dollar Government contracts and bid opportunities. Initiate Field Service Eng ineering & Logistics Support to clients in war zone environment. * Engage customers with active presentations and capabilities briefings, repres enting TCS at numerous industry Trade Shows and Industry Exhibit Events. Educate customers on TCS technology, product applications and service requirements for seamless integration. Generate leads and new accounts from contacts made. * Execute consistent follow up, providing consultative approach to solve custom ers' unique technology challenges, including: Complete end-to-end suite of globa l communications product (celestial, terrestrial, wireless, and cellular), Produ ct Lifecycle Management Support, Technical Mil-Standard Documentation, OCONUS Lo gistics and Depot Services, Engineering and O&M Field Support.
TESSCO Technologies, (Provider of integrated product plus supply chain solutions to professionals who design, build, run, maintain, or use wireless systems), Hu nt Valley, Maryland Senior Account Manager, Government Market 2008-August 2010 * Responsible for protecting core and growing organic business within a $5 mill ion portfolio of State, Federal and Prime Integrator Accounts. Successfully cult ivated and developed new business opportunities while maintaining existing clien t relationships. Demonstrated strong customer relationship management: * Doubled revenue on #1- and #11-ranked Government Prime Integrators. * Doubled business in State of Maryland. (Drove Revenue to $1 million in 2010) * Exhibited and presented at FAA IT/ISS Conference '09 & '10 with Strategic Broa dband Partner. * Consistently the Top Sales Performer in TESSCO's Government Market: * Closed four $250,000 purchase orders during Fiscal Year 2010 (ending March 28, 2010). * Million Dollar Club Member/Top Sales Award for Fiscal Years 2008, 2009 and 201 0.
* Participated in leadership and mentoring opportunities: * Spearheaded team strategies for launch of General-Dynamics new service monitor platform. * Invited to join panel of Most-Successful Salespersons, contributing techniques to win-win. TESSCO, cont'd. Account Manager, Self Maintained User Market 2005-2007 * Managed client relationships and grew accounts and revenue in the Self-Maintai ned End-User Market. * Provided high-level product knowledge and technical support to clients. * Negotiated bid pricing between clients, management, and vendors to win busines s. * Launched and Promoted MD State Contract for Antenna Systems and Transmission L ine. (Estimated value over 5 years: $5 million). UNITED STATES PHARMACOPEIA, (Establishes standards to ensure the quality and glo bal-consistency of pharmaceuticals), Rockville, Maryland Sales Representative 2003-2004 Managed and coordinated daily client sales transactions for national and global accounts. Educated customers on updated Web site functionality, and increased cl ient participation, leading to higher monthly sales. Managed product-specific s ales and revenue reporting for $200,000 contract with lead account, (DOD). Proj ect manager for the establishment and cultivation of new accounts in private, se cure, Web-based purchasing system. Conducted team training to ensure uniform ite m categorization in sales/revenue reports. Sales/Marketing Coordinator 2002-2003 Allocated marketing resources among appropriate distribution channels and manage d direct-marketing campaigns. Developed systematic, statistical reporting templ ates for sales staff, and created spreadsheets that provided daily assessment of target quotas and projected pipeline sales. Conducted beta testing rollout wit h New Product Launch Team, providing quality assurance for new product enhanceme nts (Patient Safety database software). Provided technical support to Sales & M arketing staff during company-wide conversion to Oracle technology. Marketing Communications Internships PLAY, INC., Richmond, Virginia, 2001 Integrated with cross-functional team's client coaching to initiate revitalizati on of brand identity. for leading sports equipment manufacturer. Designed and d rafted initial ad concept sketches for clients to develop a branding/positioning platform during one-week client coaching conference. Completed project to cont act target audiences. Constructed and booked focus groups in multiple cities to research consumer perception on new product line. GRAPEVINE SOFTWARE & PUBLIC RELATIONS, Redwood City, California, 2000 Performed daily internet-based research for top software client. Compiled rival company press releases for use in continuing competitive market analysis. Completed web-based research project on the application service marketplace. Res earch used in evaluating potential partnerships and competitors. Provided quality assurance to 3-man team of Web Producers. EDUCATION Randolph-Macon College, Ashland, Virginia 2001 BA, Dual Major: Business Economics Arts Management COMPUTER SKILLS Complete Microsoft Office suite Windows and Mac operating systems