Merkle EMEA

Our very own Mandy Bath will be speaking on CSG's Beyond the Hype: The real Potential of AI for CX panel. And trust us it’s one you don’t want to miss! Key discussion topics: • Strategic alignment of AI and CX goals • Cross-industry CX challenges and insights • Incremental and sustainable AI integration 📆Wednesday, December 4 ⏰ 3-4pm GMT 🔗 Register here. https://lnkd.in/ghGD8DyM #MerkleProud #CX #AI #Webinar

Last night we co-hosted Transforming Your Content Game with Gen AI alongside Magnolia. The networking event explored how generative AI is transforming customer experiences, driving content at scale, and enhancing personalisation. Thanks to all involved! Toni G. | Mandy Bath | Billy Hanna | Paul Lynch | Stuart Hobbs | Judy Van Vroehoven #MerkleProud #GenAI #AI #Transformation

Exciting news for Merkle Danmark! They have won Dynamic Yield by Mastercard’s Partner Excellence Award. 🎉   This award recognises the team’s dedication and expertise in digital transformation and personalisation initiatives.   Congratulations to everyone involved!   #MerkleProud #DigitalTransformation #PartnerExcellence

This week our team in Ireland laced up their running shoes for a good cause! 🏃➡️ Run In The Dark is a 5k and 10k charity run working to help cure paralysis in our lifetime. Congratulations to team Merkle, what an achievement! Show your support below. 👇 https://lnkd.in/dRNfkcP #MerkpleProud #CharityRun

Missed out on last month’s Decisioning Congress? Don’t worry we’re reflecting on the key takeaways with some of our wonderful speakers right here. For more info get in touch below. ⬇️ https://lnkd.in/gStKJNYF #MerkleProud #Decisioning #Pega

Unlock the Power of Employee Experience! Join us for an insightful webinar on moving beyond traditional employee engagement. Learn how to create exceptional employee experiences that lead to higher productivity and customer satisfaction. Don’t miss out on this opportunity to learn from our experts and gain valuable insights on: 🔗 The link between Employee Experience (EX) and Customer Experience (CX) 🚀 How EX drives business outcomes 📈 Strategies to measure and enhance EX 💡 Success stories from Merkle and Qualtrics   Date: Thursday, 14th November Time: 11 AM GMT | 12 PM CET Register Now: https://lnkd.in/gacfBfNb Shikha Ashwani Anja M. Weisbach

We're taking a look back at the best moments and valuable insights from this year’s Decisioning Congress 2024.💡 This year’s standout findings from an inspiring two-days at the NoMad London: • While 80% of brands believe they deliver ‘super experiences,’ only 8% of customers agree. • Leading the market starts with listening to customer needs. • With @Pega’s Customer Decision Hub, real-time, hyper-personalised experiences are within reach—and our EMEA community is here to support your transformation. Catch the event highlights below!👇 #MerkleProud #DecisioningCongress #Pega

Join us for the Merkle x Qualtrics Webinar: Moving Beyond Employee Engagement!  Are you ready to transform your workplace? Discover how exceptional employee experiences drive business success and boost customer satisfaction. Join experts, Shikha Ashwani, Merkle and Anja M. Weisbach, Qualtrics, to understand how to move beyond traditional employee engagement and adopt a holistic approach that truly values and supports your employees. Register now: https://lnkd.in/gacfBfNb

We’re taking a look back at our recent event, Audience Acceleration with 1st Party Data, co-hosted with Google.   We explored the power of first party data and how to harness it to elevate advertisers' audience strategies. We also discussed leveraging AI modelling capabilities, collecting consented first party data, and customising and enhancing first party data audiences.   Relive the day below. 👇   #merkleproud #1PD #AudienceAcceleration

And that’s a wrap! Two days, 19 speakers, and 70+ attendees. We had a fantastic time at the Pegasystems x Merkle Decisioning Congress 2024. It was wonderful to hear insights from and connect with industry leaders about topics such as AI-driven decisioning, customer engagement, the experience economy, and digital transformation. A special shout out to the speakers… Day one: Christopher Schyma | Azlan Raj | Rob Walker | Ed Hennessy | Jo Allen | Bruce Arnold | Tine Van Calster | Nico Stroobants | Paul Moritz Euler | Wouter Buzing | Moira Clark | Steven Turner | Jasmin Lehr Day two: Robin Collyer | Alex Hamilton | Nicola Hobson-Langley | Christos Pierrakos | Georgios Papadas | Max Meijer | ☁️ Tord Nilsson | Annette Kerlin And to our team behind the scenes: David Thomas | Molly Parker | Colm Barry | Martin Joyce | Pauline Jyh-Peng Hsu #merkleproud #pega #DecisioningCongress