Ed Hennessy

Discover how SugarCRM helped Woodward, a key provider of innovative power control solutions for global transportation, gain visibility and speed! ⚡ Their Sugar success story starts here: https://sgrcrm.co/4dRvYIM #CRM

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Combining the power of LangGraph and the simplicity of UiPath, automation practitioners can supercharge their workflows with both reasoning and decision making capabilities. Key highlights: • LangGraph enables building agentic 'workflows' for LLMs 🔄 • UiPath Integration Service simplifies API interactions 🔌 • Action Apps expand human-in-the-loop capabilities 👥 The result? A powerful combination of LLM reasoning and democratized automation that supercharges enterprise workflows! #AIatWork #AIandAutomation #GenAI #LangChain #LangGraph

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🎙️ 𝗘𝘅𝗽𝗹𝗼𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗔𝗕𝗠, 𝗚𝗿𝗼𝘄𝘁𝗵, 𝗮𝗻𝗱 𝗜𝗺𝗽𝗮𝗰𝘁 𝘄𝗶𝘁𝗵 𝗖𝗮𝘁 𝗗𝘂𝘁𝘁𝗼𝗻 Thank you, Catherine Dutton, for joining me and Minaz Tejani on The Tech Marketing Podcast to discuss your innovative approach at Pegasystems. Here are some key takeaways: 𝗔𝗹𝗶𝗴𝗻𝗶𝗻𝗴 𝗦𝗮𝗹𝗲𝘀 & 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 Bringing marketing and sales teams together to drive meaningful client relationships and measurable growth. Today’s B2B success is built on true alignment between not just Sales, but the board and how the business makes money! 𝗥𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝗚𝗿𝗼𝘄𝘁𝗵 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗔𝗕𝗠 ABM is evolving to encompass demand generation and partner marketing. Cat’s focus on "growth marketing" is reshaping how we think about client engagement and impact. Inspiring! 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗻𝗴 𝗩𝗮𝗹𝘂𝗲 𝗮𝘁 𝗘𝘃𝗲𝗿𝘆 𝗟𝗲𝘃𝗲𝗹 The importance of storytelling—not just to inspire teams but to show real business impact to the board and clients alike. Can’t wait for part 2 of this powerful conversation! Tune in now: https://lnkd.in/eRS8Et4z

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Salesforce's Einstein Trust Layer is crucial in safeguarding customers' data integrity. Without trust, adopting AI technologies remains a significant challenge for companies. Salesforce is deeply committed to working with our customers and experts so they can reap the rewards of transformative GenAI while ensuring it is a force for good. Learn more about Salesforce's initiatives in AI via the link below. [Link to the article](https://lnkd.in/gA-RcN84)

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Another 🙌 exciting milestone achieved after two months on the Salesforce payrol. I have worked with several enterprise CDP’s but what is so interesting about Salesforce Data Cloud is that; 🚀 It's recognised by Gartner as the undisputed leader amongst CDP's 🚀 It's a next generation data unification platform powering the next generation Salesforce cx solutions 🚀 It’s the foundation for trusted AI and next generation autonomous agents (Salesforce Agentforce) 🚀 It will allow you to build unified profiles across Salesforce Orgs accelerated by the 360 datamodel 🚀 And it has a ton of unique features like zero copy datashares (BYOL) with Snowflake, Databricks, Redshift and Google BigQuery #salesforce #datacloud #cdp #agentforce

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Our Tech Check just got a turbo charge! Find out how RDS can deliver real value and visibility in Azure and with your Microsoft 365 Licencing. #azure #365 #microsoft365

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The best part of Pega #GenAI Blueprint is that it’s evolving every week! Our latest update accelerates legacy transformation with AI-driven BPMN analysis. Pegasystems's own Matt Healy explains how you can upload existing BPMN diagrams into Blueprint, allowing #GenAI to analyze the diagram and provide a starting point for your case lifecycle. Right in Cognizant's Pega Practice Wheelhouse. If you haven't already, please try out Blueprint with BPMN analysis today: Pega.com/Blueprint #legacytransformation #PegaAIdrivenBPMN #pega

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Unlock the Secrets of Salesforce's GTM Success! Ever wonder how Salesforce sets up its own sales organisation for success? Join us for an exclusive webinar where we'll spill the beans on our GTM planning strategies. Gain insights into: - The winning formula behind our sales organisation design - Leveraging Salesforce Cloud tech from planning to execution - Proven GTM strategies for accelerated growth Don't miss out on this golden opportunity! Register now to learn from the best. #Salesforce #SPM #Salesforce

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#Salesforce announces Data Cloud Vector Database and forthcoming availability of Data Cloud in Hyperforce in the UK Being able to ground all types of data in the Data Cloud, where it is processed, unlocks a ton of valuable information and not just to engage with the customer in positive ways: it enables enterprises to be as quick and agile as possible in case of problems by pulling all data from across all corporate silos into a unified view: issues such as product recall, returns, and other key moments can also be resolved. #Data #CRM #Cloud #AI https://lnkd.in/gfvzKP6d

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🥁 Ready to revolutionise your business processes? Join us at #AppianEurope in London and learn from some of the most inspiring business leaders from across Europe - and of course network with your peers. 🎟️ Save your seat today. #DigitalTransformation #EUAIACT #ProcessAutomation

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Artificial Intelligence has rapidly become an integral part of modern business technology suites, promising to revolutionise various departments. However, as organisations rush to adopt AI to outpace competitors, many are missing the mark on the ultimate goal: enhancing customer experience. Read more below in RetailBiz from Wilson Ta, principal solutions consultant at Pega on the need to work backwards from your end goal when implementing AI into the customer experience: https://pe.ga/4ctgVU9

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Please find the next article in our series utilising Data Cloud across the C-Suite. The CMO, maximising impact with Data cloud. Enjoy. #salesforce #datacloud #CMO https://lnkd.in/eM8H3Sv5

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Salesforce World Tour London may have come to a close, but the valuable insights, updates, and trends shared on that day continue to hold significance. 🌟 Key focus areas for success in CRM, such as AI, data, and trust, took center stage, with important product announcements aimed at empowering organizations in leveraging these critical elements. Curious to uncover all the key highlights from the event? Get a sneak peek below and access the full recap through this link 👉 https://lnkd.in/evcHgPVC #Salesforce #CRM #AI #Data #Trust #ProductUpdates #BusinessInsights BearingPoint #salesforceindustries

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Predictive analytics combines historical data, machine learning algorithms, and statistical techniques to forecast future customer behaviors and trends. Check out Pega's explainer page to learn how predictive analytics works and why it matters. #predictiveanalytics #CX https://pe.ga/4eXJdIn

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📅 On June 12th dive into how to use existing data for immediate profit & #CustomerSatisfaction boosts—featuring insights from SugarCRM's Paul Farrell and Magic Software Enterprises' Brian Pitoniak and Tom Connell. Register for the webinar here👇https://sgrcrm.co/45m4ebm

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💥 #AI isn’t just a buzzword at SugarCRM—it's transforming the way we engage customers. CEO David Roberts shares how we’re integrating AI to empower teams to make smarter, faster decisions. 🎯 https://okt.to/n4HvAK #CRM #sales

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