Topic 8 Team Dynamics

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Topic 8:

Team Dynamics

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What are Teams?

 Groups of two or more


people
 Exist to fulfill a purpose
 Interdependent -- interact
and influence each other
 Mutually accountable for
achieving common goals

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Informal Groups

 Groups that exist primarily for the benefit of


their members
 Reasons why informal groups exist:
1. Innate drive to bond

2. Social identity -- we define ourselves by group


memberships
3. Goal accomplishment

4. Emotional support

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How to Minimize Social Loafing

• Form smaller teams


• Specialize tasks
• Measure individual performance
• Increase job enrichment

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Team Effectiveness Model

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Team Size

 Smaller teams are better because:


• need less time to coordinate roles and resolve
differences
• require less time to develop more member
involvement, thus higher commitment

 But team must be large enough to


accomplish task

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Team Composition

 Effective team members


must be willing and able to
work on the team
 Effective team members
possess specific
competencies (5 C’s)

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Five C’s of Team Member
Competencies

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Stages of Team Development

Performing

Norming

Storming

Existing teams
Forming might regress Adjourning
back to an
earlier stage of
development
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Team Norms

 Informal rules and shared expectations team


establishes to regulate member behaviors

 Norms develop through:


• Initial team experiences
• Critical events in team’s history
• Experience/values members bring to the team

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Preventing/Changing Dysfunctional
Team Norms
 State desired norms when forming teams
 Select members with preferred values
 Discuss counter-productive norms
 Reward behaviors representing desired
norms
 Disband teams with dysfunctional norms

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Team Cohesion

 The degree of attraction people feel toward the team


and their motivation to remain members
 Both cognitive and emotional process
 Related to the team member’s social identity

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Influences on Team Cohesion

Member • Similarity-attraction effect


similarity • Some forms of diversity have less effect

Team
• Smaller teams tend to be more cohesive
size

Member • Regular interaction increases cohesion


interaction • Calls for tasks with high interdependence

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Influences on Team Cohesion (con’t)

Somewhat • Team eliteness increases cohesion


difficult entry • But lower cohesion with severe initiation

Team • Successful teams fulfillmember needs


success • Success increases social identity with team

External • Challenges increase cohesion when not


challenges overwhelming

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Virtual Teams
Teams whose members operate across space, time,
and organizational boundaries and are linked
through information technologies to achieve
organizational tasks

• Increasingly possible because of:


- Information technologies
- Knowledge-based work

• Increasingly necessary because of:


- Organizational learning (knowledge mgmt)
- Globalization

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