RP Poka Yoke

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QUALITY IMPRROVEMENT IN MANUFACTURING : POKA

YOKE

Introduction

With the growing competition in the market in recent decades, it has


become important for the manufacturing firms to adhere and enhance the
quality of the products. And it is not just about quality management but
managing it at optimum cost is also important so that customers get
defect free products.

Using various tools of TQM like Kaizen, Poka yoke, JIT, JIDCO, etc.
can help companies to develop quality culture. This paper studies the
practical usage of Poka yoke.

Poka yoke refers to a japanese improvement technique for mistake


proofing in order to prevent manufacturing defects. Initially it was
known as idiot proofing but since it workers didn’t like the term it was
changed to mistake proofing.

A Method to build poka yoke for counter measures involved 3step:

 Identification of need
 Identifying Possible mistakes
 Management of mistakes before satisfying needs
Poka yoke in long term saves time and releases pressure on theinds of
workers. Creativity and special skills of workers can be used for
decreasing pressure on workers.

TYPES OF POKA YOKE

Different methods of poka yoke: Poka Yoke is an innovative technique


to check human error at work. Any defect or any imperfection exists in
the either of of the states, The defect that has already occurred before in
the defect detection or is about to occur in that particular case calling for
defect prediction. The Poka yoke technique starts by analysing the
process for potential problems, identifying parts by the characteristics of
dimensions, size & weight and shape, detect process deviation from the
nominal procedures and norms.

It has three types:-

 Shutdown Poka Yoke


 Control Poka yoke
 Warning Poka yoke
1. Shutdown Method : This method is also known as the prevention
method, This method regularly checks critical process parameters
of a device and shuts down the process when a situation moves out
of the tolerance zone, this indicates that a defective product has
either been produced or is about to be produced. By implementing
this method we can assure that the product is 100% defect free. It
has 0 % chances to produced defective products.
For example :- Use of fuse in the electric circuit. When there is a
short circuit in the electric circuit then the supply of electricity is
cut down and the fuse is operated to avoid any further accidents.

2. Control Method : In this method the devices are regularly working


which are installed on the equipment and work pieces which make
it impossible to produce defects. Just like shutdown method this
method also gives 100% defect free results in the process. It is
insured that no defect reaches the end customer.
3. Warning Method : This method gives the operator some signs that
something wrong is occurring. The idea is simply generated in a
way that Poke yoke devices indicate or shows to a worker that a
defect has been produced. When operators get warnings then they
should stop the interface immediately so that further process is not
corrupted. Warning method depends on human nature and
behaviour. The alert method gives 30% of the guarantee of good
products. It tells about existence of defect but it does not assure
and produce 100% quality. The most common indictor is the
beeping of the light or any flashing light or sound alarm.
Example:- Flashing of light in ATM machine after removing the
card from the machine. It warns the operator that he is safe and
ensure that the card in not in the machine.

Once top management decides to implement TPM culture in the


organization one should follow the methodology of Poka-yoke to
compensate for defect free products successfully.

What Causes defects?

Errors lead to defects in any process


1. Poor procedures or standards.
2. Human Mistakes
3. Machines
4. Non- Conforming materials.
5. Worn Tooling
Poka Yoke as Prevention Device: Eg’s - Part Locators , Part
present sensors.

Poka Yoke as Detection Device: Eg’s – Vision system and limit


sensors.
Literature Review

Study of S. Tkazzyk and M.Dudek (2009) states how in current


scenarios all organizations need to implement quality tools and
techniques to improve and enhance the preventation strategies. They
must pay attention to improve quality and cutting the extra costs.

Another study of Burlilowska and D. Szewiecczek (2009) quoted


method of Poka- Yoka as an improving quality tool of operating in the
manufacturing sector of an organisation.

Moreover, Stewart (2002) learnt and found Poka- Yoka as a preventive


method in error proofing.

Many people concluded Poka Yoka to be a tool for Zero defects in


mamufacturing process.

Study of Dr kannan and Sangeetha  states that poka yoke is a "mistake


proofing" . Poka yoke is a lean manufacturing process which is used to
eliminate the product defects by correcting, preventing the errors when
they occur. poke yoke was formalised and this term was made by Shigeo
shingo
In the each process of poka yoke we make sure that the mistake is
eliminated from the starting of the process through which revokes are
avoided.

CLARIFY THE PROBLEM

DMAIC is the problem solving method behind Siz Sigma. the Poka
Yoke concept consists 5 DMAIC Phases : 
 Define
 measure 
 Analyse
 Improve
 Control

 1 Define : what problem is to be fixed ?

The first phase is the Define phase of the six Sigma improvement
process.
In this process a high level blueprint of the process is created by the
experts, it understands the need of the customers of the process.This is
an important phase in which the team frames the project which focuses 
for themo and for the leadership for the organisation.

 2 Measure : How will the process perform ?

When the team starts collecting the data they focus on both the
procedure and also they measure what customer wants.
This shows that there are two main motives : Reducing the lead time and
improving the quality.

 3 Analyse : cause of the problem ?

In this phase the main focus is on the idea by which brainstorming is


done to root causes, develop  hypothesis upon that as to why problems
exist and then work to prove or disapprove their hypothesis.

 4 Improve : How to find the cause of the problem ? 

Finding roots of the problem is crucial to find the solutions necessary.


this is an improvement phase where expert teams find the solutions and
eradicate the problem. 
 5 Sustaining the improvement ?
When the solution is given it is important to see that problem is not
repeated again. Team makes control plan to ensure where  success of the
plan and solutions are there  without creating the downfall of the
performance.
RESEARCH OBJECTIVES

OBJECTIVES-

1. How PokA Yoka has evolved?


2. Why it is called a tool for zero defects?
3. How Poka Yoka removes human error in manufacturing process
4. How it reduces cost by reducing errors?
5. How Poka yoka is an efficient and effective method?

TYPE OF RESEARCH-

It is a Descriptive research. Descriptive research refers to the research


wherein we study the characteristics of the problem. In this paper, we
are examining the various factors and features of the method of Poka
Yoka in manufacturing sector.

We have used Secondary Data for the paper. Secondar data refers to the
data that has already been published in the forms of articles, books etc
and has been collected by some one else earlier.
CHALLENGES AND LIMITATIONS OF POKA YOKE

Poka yoke is one of the best tool of Total quality Management but also
have to take in view about its obstacles and challenges that is faced by
Poka yoke.

Some of challenges are listed below-

 Process parameter does not allow change in the existing system.

 Practical implementation of the solution is not possible.

 Expert advice is needed for new creative and challenging tasks, It


does not occur in all the MSME’S as they don’t have an financial
expert available.

 Poka yoke is not always cost saver.

 Interdepartmental relations between two different departments are


not good so each one think that I don’t have to do anything with
that issue
Characteristics of a good Poka Yoke devices.

Poka-yoke devices,regardless of their implementation, share many


common characteristics, some of them are :-

 Simple and Cheap to use. It is not complicated to use otherwise it


would have been expensive and not cost beneficiary.

 It provides immediate feedback about the quality of work and the


corrections could be made on the spot.

 They are placed close to work where the mistakes occur mostly,
quick feedback is provided to the workers to correct the mistake
that occurred

 They are part of the work process, implementing what Shingo calls
“100%” inspection.
Qualities of a Good Poka Yoke

A good Poka Yoke must meet the following qualities:-

Simple: The poka yoke should be simple as to develop and maintain the
work. This is quite important to reduce time and effort in maintaining
poka yokes and to work efficiently and effectively.

Precise: It should be precise, so that it is easy to diagnose and identify


what mistakes are occurring in the process

Early: A good poka yoke must be early in the process, so that it can
provide quick feedback to the mistake occurred and help in detecting the
mistakes at the moment they occur.

Light: Poka yoke needs to be transparent. If a poka yoke itself becomes


an overhead to the process, then it will drive the end users crazy and
they will find different ways to avoid it all together.
Analysis

It has been analyzed that Poka yoke technology can be implemented at


any step of the manufacturing department where something might go
wrong or the error can be occurred. Poka yoke is a lean manufacturing
process which is used to eliminate the product defects by correcting,
preventing the errors when they occur. poke yoke was formalised and
this term was made by Shigeo shingo

In the each process of poka yoke we make sure that the mistake is
eliminated from the starting of the process through which revokes are
avoided.

There is a very good example to know the right analysis of Poka yoke in
the manufacturing Industry – Sim card slot in the mobile phones which
are designed in a way so that the user is allowed to insert SIM card in
the slot in a correct way only that is in the direction that has been
provided by setting a small picture beside the slot. There is no chance
for the user to make any mistake while putting the sim card on the
mobile phone . This makes the design mistake proof

Poka yoke helps people and processes to work right in the first time. It
refers to the technique that makes impossible to make mistakes. These
can drive the defects out of the products and processes and improves the
quality and reliability. It can also be used for improvements and process
designs from six-sigma Define - Measure - Analyze – Improve &
Control (DMAIC) projects. The poka yoke ideas can eliminate both the
human and machine errors.
Findings
There has been significant increase in the usage of Poka yoke technique
in the past as it is necessary for removing errors and saving time by
assuring 100% defects.

It has found that Defect Prevention and Defect Detection is being widely
used.

The Defect prevention method is the most important activity in SDLC.


This method is used to identify all the possible issues and actions that
are required to eliminate the errors. There is a quality assurance team
which helps in preventing these defects by reviewing the software
requirement specifications document. The issues and related errors are
addresses in this stage in the software coding phase and prevented from
carrying it to the later stage.

The software and the manufacturing industry are the examples of defect
prevention technique.

The Defect detection is the other common method that is widely used for
mistake proofing in the industries. It uses various approaches and
strategies for executing test cases effectively. There are other method
also that have started coming into light as now there is higher
requirement for the mistake proofing , These are Smoke and
Exploratory testings.
Mostly 80% of the industries and companies have started using this
technique to eliminate the errors

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