JOB DESCRIPTION & PERSON SPECIFICATION

Title: Endoscopy Unit Porter/Housekeeper

Grade: Band 2
Reports to: Ward manager/Matron
Accountable to: Ward manager/Matron

Key Relationships: Patients/Families/Carers, Ward and Department Clinical teams, Multi-disciplinary

team, Support and Ancillary staff, Nursing Students

Job summary

The post holder is responsible for participating as part of the team within the Endoscopy Unit. They
will assist in general housekeeping and portering duties as specified below. The main elements of
the role include cleaning, ordering of supplies, minor maintenance of equipment, transporting
patients and equipment to and from the Endoscopy Unit and restocking of areas together with other
specified tasks as directed by the shift leader. The post holder will be required to work closely with
contractors, support services, monitor quality standards, report deficiencies and take appropriate
action. The post holder will ensure the tidiness and appearance of the department is conducive to
good patient care. Patients’ privacy and dignity must be respected at all times.

Main duties and responsibilities

Portering

 Provide the safe escort of patients between the wards and the endoscopy unit.
 Transfer patients on chairs, trolleys and beds throughout the hospital.
 Prepare individual patients and the environment to ensure effective safe and effective
moving and handling processes.
 Adhere to Trust policies, Procedure and Guidelines.
 Ensure that the appropriate safety checks are undertaken before the transfer of any patients
to the Endoscopy Unit.
 To respect the privacy and dignity of patients and their relatives at all times.
 Assist in the transport of specimens, pharmacy orders, medical notes and endoscopy
equipment.

Maintain the environment

 The post holder will be a designated fire warden for the endoscopy unit.
 Assist the endoscopy team in preparing the procedure rooms including checking equipment.
 Assist with the cleaning and setting up of equipment, procedure rooms and trolleys.
  To carry out monitoring of service delivery especially related to cleaning, linen and catering
supplies.
 Inform the unit manager and shift coordinator of outcomes of monitoring and ensure action
is taken.
 To be actively involved in equipment maintenance, reporting faulty equipment in the
department to the nurse in charge and ensuring appropriate follow up calls are made.
 Responsible for ensuring defects and device issues are logged, reported, recorded and
closed down as appropriate.
 To monitor and coordinate other ad hoc maintenance. Liaise with support service helpdesk
as required for other services.
 Carry out regular monitoring of faults and service monitoring of equipment in accordance
with procedure.
 Participate in the daily and weekly safety checks of the department.

Catering

 Prepare and serve drinks for patients as appropriate after their procedure.
 Ensure adequate supply of catering supplies.

Supplies and Stock Control

 Liaise with procurement officer to ensure adequate levels of stock items are available and
ensure that supplies are appropriately stored.
 Perform weekly check of stock levels and expiry dates.
 Ensure that the stock is rotated in the storerooms and they are kept tidy at all times.
 Ensure that stock deliveries are received and put away in a timely manner.

Infection control

 Check and top up soap, gel dispensers and towel holders in all areas on a daily basis.
 Adhere to Trust policies, Procedure and Guidelines.
 Undertake monthly mattress audit and report and defects to the Unit Manager.
 To assist in monitoring and maintaining cleaning standards and infection control standards in
the Endoscopy Unit as appropriate.
 Spot cleaning to ensure spillages are dealt with swiftly and efficiently.
 To ensure cleanliness of general and specialist equipment e.g. drip stands, infusion pumps,
patient trolleys, bed pan masher etc.
 To ensure that the ward is safe and tidy at all times, there must be a high standard of
cleanliness maintained e.g. remove clutter, keep areas tidy, put stores away.
 To identify any problems with cleanliness and liaise with the ward manager and shift
coordinator.
General

 To receive, welcome and assist patients and visitors to the Unit liaising with other staff as
appropriate.
 Respond to requests for general information.
 Receive and pass on information to others, maintaining patient confidentiality at all times.
 Encourage completion of FFT cards and patient surveys.

Professional

 Be familiar and comply with Trust and Local Endoscopy Policies and Procedures.
 Act at all times in a manner which illustrates respect for privacy, dignity and confidentiality.
 Exhibit professional behaviour and attitude at all times and demonstrate excellent customer
care skills.
 Maintain responsibility for the identification of own continuing educational needs and
development and take part in appraisal.
 Maintain competence in resuscitation, moving and handling and fire education .
 Adhere to Trust uniform policy.

This job description is an outline of the key tasks and responsibilities of the role and is not
intended as an exhaustive list. The job may change over time to reflect the changing needs of the
Trust and its services, as well as the personal development needs of the post holder.

Where particular Directorates require the post holder to focus on specific issues and/or areas of
concern, this will be discussed through the performance management process.

Health and Safety

The Trust has a statutory responsibility to provide and maintain a healthy and safe environment for
its staff to work in. You equally have a responsibility to ensure that you do nothing to jeopardize the
health and safety to either yourself or of anybody else. The Trust’s Health and Safety Policies outline
your responsibilities regarding Health & Safety at Work.

The post holder must not willingly endanger him/herself or others whilst at work. Safe working
practices and safety precautions must be adhered to. Protective clothing and equipment must be
used where appropriate.

All accidents/incidents must be reported to your Senior Manager and documented as per Trust
Policy, including the reporting of potential hazards.

Security

The post holder has a responsibility to ensure the preservation of NHS property and resources.
Team Briefing

The Trust operates a system of Team Briefing, which is based on the principles that people will be
more committed to their work if they fully understand the reason behind what is happening in their
organisation and how it is performing.

Smoking Control Policy

The Trust operates a smoking control policy, which applies to all staff, patients and visitors and
extends to the hospital grounds as well as internal areas. Staff appointed will agree to only smoke in
designated areas.

THE TRUST IS AN EQUAL OPPORTUNITIES EMPLOYER

Signed (Employee): Date:

Signed (Manager): Date

Person Specification
Essential Desirable Assessment
 Good verbal and  Previous experience in a Application Form
written healthcare setting. Interview
communication skills  Experience of working in a team
 Good basic numeracy environment.
and literacy skills.  Computer/IT skills.
 Knowledge of hospital
 Organisational skills.
environment/routines.
 Willingness to be  Knowledge of requirements of
trained. patients.