Genefa Murphy, PhD

The ability to bounce back, known as resilience, is crucial for successfully navigating the #FutureOfWork. "Tomorrowmind" (my new favorite read) stands out as a valuable resource that sheds light on this subject, emphasizing that resilience is a skill that can be developed and honed. Key elements in building resilience include: 🧠 Self-efficacy 🧠 Self-compassion 🧠 Cognitive ability 🧠 Optimism 🧠 Emotional regulation Among these, optimism and emotional regulation particularly stand out. Research indicates that with dedicated practice, individuals can enhance these aspects by an impressive 125% within three months. Explore more insights on resilience and its impact at https://lnkd.in/eM-in-Ki.

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📉 Did you know that knowledge loss due to employee turnover costs businesses billions annually? 😱 A staggering 42% of institutional knowledge resides solely with individual employees, meaning their departures can leave organizations unable to handle nearly half of what they did. 💸 A recent IDC study revealed companies lose $31.5 billion annually due to poor knowledge sharing. ☠ A company with 1,000 employees can expect to lose $2.4 million in productivity annually due to day-to-day inefficiencies caused by knowledge loss, and a firm with 30,000 employees might expect to lose $72 million annually. 👉 In my latest article, I dive into this issue and reveal how speech technology can be a game-changer. https://lnkd.in/gK4r83rM

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We’re more than halfway through 2024, and it’s a good time to remember that leadership — and by extension, the workplace — is changing for the better. It’s also a good time to remember that leadership skills that support DEI are more essential than ever. The ability to look into the future, be agile, and be empathetic are all key skills leaders need to keep developing. In fact, according to the Word Economic Forum's Future of Jobs 2023 report, qualities associated with emotional intelligence such as resilience and empathy are still highly revered by employees. #DEI #skillsdevelopment #leadership #emotionalintelligence

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This interview is more than just a dialogue; it’s a masterclass in leadership, commitment, and visionary thinking. Dr. Fraser’s advice, rooted in decades of experience, coupled with Antonio’s innovative strategies for economic resilience, offers viewers a unique insight into the mechanisms of meaningful community upliftment. Their discussion not only highlights the critical themes of "Re-Segregation Volume 1" but also the actionable steps that can be taken to enact real change. I urge everyone to watch this interview—not just to listen, but to engage with the ideas presented. The themes explored are essential for anyone committed to understanding and contributing to economic empowerment and societal transformation. This isn’t just an educational experience; it’s a call to action to be part of a larger movement towards equity and autonomy. Let's all be inspired to move from words to action and make a tangible difference in our communities.

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We all know that AI is changing the way we work at breakneck pace. Some say faster than any previous technology. So it's hard to get a sense of where your organization is and how quickly others might be moving. 𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗔𝗜 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗠𝗮𝘁𝘂𝗿𝗶𝘁𝘆 𝗜𝗻𝗱𝗲𝘅 𝟮𝟬𝟮𝟰. Our team at ServiceNow spent the last year building this study out with our partners at Oxford Economics. We surveyed roughly 4500 global business leaders to get a snapshot of where we are with the state of AI in the enterprise. We gauged readiness on a new, proprietary scale and here are the three key takeaways: 𝟭. 𝗔𝗜-𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝘀 𝗷𝘂𝘀𝘁 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝘀𝘁𝗮𝗿𝘁𝗲𝗱. On a 100-point scale, the average score was 44. It's early innings folks. 𝟮. 𝗔 𝘀𝗲𝗹𝗲𝗰𝘁 𝗴𝗿𝗼𝘂𝗽 𝗼𝗳 𝗽𝗮𝗰𝗲𝘀𝗲𝘁𝘁𝗲𝗿𝘀 𝗶𝘀 𝗽𝘂𝗹𝗹𝗶𝗻𝗴 𝗮𝘄𝗮𝘆 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗽𝗮𝗰𝗸. Why? How? 𝟯. 𝗧𝗵𝗲𝘆 𝗮𝗿𝗲 𝗱𝗼𝗶𝗻𝗴 𝘀𝗼 𝗯𝘆 𝗱𝗲𝗺𝗼𝗻𝘀𝘁𝗿𝗮𝘁𝗶𝗻𝗴 𝘃𝗮𝗹𝘂𝗲 𝘁𝗼 𝘁𝗵𝗲𝗶𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀. Not as easy as it sounds. More insights on how AI is fueling transformation across the Fortune 500 and beyond, here. https://lnkd.in/gGGyEcXy

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Inhale fear, exhale COURAGE. "Courage starts with showing up. and letting ourselves be seen." - Brené Brown 💪🏻 One. of the most powerful things you can do is show up as. your whole self, with strengths, weaknesses, and all." Thank you Vanessa and Authority Magazine for an insightful interview on this important leadership topic. Vanessa is an inventor, entrepreneur, musician, and more! You have a great talent for digging deep and sharing candid stories. Sharing two of my favorite questions: Based on your experience and research, can you please share “5 Ways to Create a Culture Where People Feel Safe to be Authentic?” Vanessa Ogle There is a direct connection between culture and trust. T: Transparency R: Recognition U: Unique Experiences S: Storytelling T. Think Beyond Today If you could start a movement that would bring the most amount of good to the most amount of people, what would that be? You never know what your idea can trigger. :-) 😄A smile whether with your eyes, your heart, or your mouth is the simplest act we can offer. Know every person is valued this act of kindness and interest can be that one “trigger” or “ripple” that changes their day, that changes another day, and so on. #smile #mondaymotivation #leadership #servantleadership #leadershipquotes #womenleadership #speaker #author #books #culture #courage #authenticity #kindness #trust #personaldevelopment #coaching #management #motivation #success #futureofwork #talent #purpose Women In Technology (WIT) Leadership Atlanta Lynn Smith (in picture!) at Lake Nona #hamptonstech Stephen Sabo WHY Institute Medium Athena Alliance

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This was a great reminder that enabling directional change requires we help people see around corners. What you would add to these motivators? How have you broadened peoples' perspective on pursuing continued development? I'd love to know your thoughts. (Psst...this was only a 2 min. read) #fuel50 #talentdevelopment #changemanagement #WIIFM

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Ready to elevate your CRM game? Dive into our newest blog by Zeta's Donna Morton, VP of Strategic Consulting. 📈 "The Art of Measuring Customer Relationship Management Programs" reveals how to move past basic metrics and truly understand your customer base. Don't miss out on these expert insights!

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At Black Box Intelligence™, we've been closely monitoring California since the minimum wage increase in April, and the findings may surprise you! Explore the trends in sales, traffic, check growth, and staffing, particularly in comparison to the rest of the nation. https://lnkd.in/gkf2mVUf

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Phenom Skills Day 2024 The talent landscape is shifting and the future belongs to those who understand a fundamental truth: skills, not credentials, drive innovation.At Skills Day 2024, we're convening leaders to address this paradigm shift. This isn't about incremental improvements – it's about fundamentally transforming how we identify, develop, and deploy talent in an AI-driven economy. From strategies to up-skill your workforce to cutting-edge technology that bridges the gap between people and opportunity, Skills Day will provide actionable insights to help your team thrive in a world that values capability over credentials. I hope you’ll join us: https://skills.phenom.com/

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If you aren’t going to be at RSA, I highly recommend watching these webinars during the week. #Supplychainsecurity insights from many experts!

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Everyday can be INTERNATIONAL WOMEN'S DAY (MARCH 8) when we keep the conversation going. Thank you for featuring my vision for inclusion. I work to advocate for inclusion at each phase of one's career journey. From mentee to mentor From novice to expert. From intern to boardroom. It's essential that we foster a culture of inclusions that not only gets us a seat at the table but gets our voices heard. I do this by serving organizations like AnitaB.org, How Women Lead, Private Directors Association®, Women in Games International (WIGI), AI4ALL Women And AI and many more. 💬 What does inclusion mean to you?

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And here I thought engineers, sourcing managers, and others cross-departmental collaborators were "ornery because they had all them teeth but no toothbrush". (name that movie) Turns out that operating as the human-powered digital thread to collaborate across silos might actually be the culprit. Interesting Harvard Business Review article shared by Anark today that got me thinking about what types of collaborative situations are most frustrating. It was a long list. #collaboration #manufacturing #engineering #suppliercollaboration #digitalthread #waterboy #medullaoblongata

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75% of leaders have openly admitted to hoarding talent. Embracing talent mobility is key to retaining talent; a workforce that embraces talent mobility is inherently more dynamic, agile, and resilient. Employees who have experience working across different teams are better equipped to collaborate effectively, navigate complexity, and adapt to changing business needs. This flexibility enables organizations to deploy talent where it's needed most, optimize resource allocation, and respond swiftly to emerging opportunities and challenges. #talentmobility #talentplanning #talentmanagement #leadership

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🌍 Today, on Earth Day, I am reminded of the incredible responsibility we all share in nurturing and protecting our planet. As someone who has lived and worked across continents, I've seen firsthand the beauty our Earth offers and the global challenges it faces. Having two teenage children at home who will inherit the earth that my generation leaves behind, further sharpens my resolve to foster a sustainable environment. At Salesforce, we strive to lead by example, integrating eco-friendly practices into our daily operations and empowering our community to embrace sustainability. This commitment reflects not just a corporate responsibility, but a deeply personal one as well. Salesforce progress to date: • Net-zero residual emissions • 100% renewable energy for operations • Founding partner of 1t.org (1 Trillion trees) With sustainability as a core value, our community works towards our mission to: • Accelerate the world's largest businesses to net zero • Sequester 200 gigatons of carbon through conserving, restoring, and growing 1 trillion trees • Protect our oceans • Energise the ecopreneur revolution 🌱 So Happy Earth Day! Together, lets pledge to make sustainability a priority for our children's future and beyond. I'd love to hear about the progress you, or your organisation is making in the comments. #EarthDay #Sustainability

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Re-reading "The Bezos Blueprint" by Carmine Gallo page 17, references Bezos commencement speech to the 2010 Princeton Class. "What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift; kindness is a choice. Gifts are easy -- they're given after all. Choices can be hard. In the end, we are our choices." "Six years after his speech at Princeton, Bezos revisited the theme in taking pride in your choices, not your gifts. "This is something that's super important for young people to understand, and for parents to preach to young people. It's really easy for a talented young person to take pride in their gifts. 'I'm really athletic,' or 'I'm really smart,', or 'I'm really good at math.' That's fine. You should celebrate your gifts. You should be happy. But you can't be proud of them. What you can be proud of is your choices." Did you work hard? That's a choice. Did you study hard? That's a choice. Did you practice? That's a choice. "The people that excel combine gifts and hard work, and the hard work part is a choice." Bezos said. (The Bezos Blueprint, page 17 Carmine Gallo) Profound, simple, and true. #thebezosblueprint

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This essay explores the paradoxical nature of human emotions, focusing on how kindness, love, and hate can have unexpected consequences. It highlights how excessive kindness can inadvertently cause problems, how intense love can become suffocating, and how love can sometimes give rise to hatred. Through real-life examples, the essay discusses the importance of balancing these emotions with honesty, respect, and empathy to foster healthier relationships and a more harmonious society. It concludes by emphasizing the need for a nuanced understanding of these emotions to navigate the complexities of human interactions effectively. https://lnkd.in/gRESX24k

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