Reputation

💡 Let's talk social for local marketing: Adding user-generated content drives higher, more authentic engagement…and you don’t have to go far to find it! Tap into these some of these sources for content ideas: 🔗 https://lnkd.in/ehRp7rxA

✨ Tis the season to be #1! ✨ Reputation has *sleighed* it again with 26 #1 rankings in the G2 Winter Awards! 🤩 From Online Reputation Management to Experience Management, we’re leading the pack this holiday season. 🙏 A few of our top #1 ranks include: - Online Reputation Management - Experience Management - Local Marketing - Competitive Intelligence 🤝 Thank you to our customers for the gift of your trust and feedback! You’ve made our holidays merry and bright. 🤝

What a 🏆 🏆 🏆 collection! Congrats to Holdcroft Motor Group for your consistent placement in our Industry Leader group 🚗 🔗 Check out the complete list of 2024-2025 European Automotive Rankings here: https://lnkd.in/dSQQzT9v

🤩 Thank you FeaturedCustomers for including Reputation's Social Listening product in your Market Leader Award roundup! 🏆 🔗 Learn more about our Social Suite offering here: https://lnkd.in/gyXR9diw

[🤩 IT'S PRODUCT RELEASE DAY 🤩 ] Reputation's Shannon Heath is breaking down just a few of her favorite December product releases that are ready for prime time⬇️ ⏲️ Right on Time: Scheduled Reporting in New Reviews Feed 🗺️ Check Your Local Listings: Streamlined Category Mapping 🗣️ Tell Me More: Enhanced Surveys Functionality 🌟 And so much more! 🔗 Check out all the new features here: https://lnkd.in/e-nSz_jq

🚀 Looking Ahead: The Future of Marketing in 2025 We're thrilled to see our very own Camille Flores-Kilfoyle, Senior Director at Reputation, featured in TechRound's latest article on marketing predictions for 2025 💥 Camille shares her insights on how brands can leverage AI-powered tools, customer feedback, and real-time reputation management to stay ahead in an ever-evolving landscape. As we approach 2025, one thing is clear: the brands that win will be the ones that prioritize customer experience, authenticity, and agility. 💡 Curious about what the future holds for marketing? Read the full article here: TechRound - Marketing Predictions for 2025 https://lnkd.in/eKrNM-Ze

🎄 This month's customer newsletter is out and Lauren DiLeonardi is breaking down the highlights for us one last time in 2024🌟   💥 Get ready for Reputation's award season! 800 Club and 900 Club winners will be announced in February (psst....scores are pulled Dec. 31 so now is the time for that final push for all your locations) 🏆 💥 Reputation Rockstars: Join our completely revamped (and open to all) customer community 🤝 💥 Rep Academy: Launching Jan 6th, we announce the updated training courses and resources available to our customers 👩🎓 💥 Deck the Halls with Customer Success: Casey Eckenrod  interviews Amsdell Companies to chat about their review efforts and how they saw a 4X increase in review volume (!!) Check out all the updates here: https://lnkd.in/gCR_FDR

📢 Why Your Company Should Embrace Negative Reviews 😒 Negative reviews can feel like a gut punch, but they’re actually one of the most valuable tools for growth and connection. In fact, nearly half of in-market shoppers go looking for them before they purchase. Here's why: 🌱 Credibility: Nobody trusts a brand with a perfect score. Balanced reviews show authenticity and demonstrate that you’re real, transparent, and trustworthy. Make sure you're responding appropriately though, 95% of unhappy people will return to a business if an issue is resolved quickly and efficiently. 📈 Every review—positive or negative—is an opportunity to grow, build trust, and showcase your brand’s commitment to excellence. 🔗 Learn more about how consumers are making purchase decisions in our latest report: https://lnkd.in/ezR3XRTP

✨ Holiday shopping is here, but shoppers are searching for more than deals. ✨ ➡️ They're looking for trust—and online reviews are their go-to source. 🛍️ 🎥Reputation's CMO, Liz Carter, reveals: 💥 Why online reviews beat ads, influencers, and word of mouth for consumer trust. 💥 The critical role of reputation management in your holiday marketing strategy. 👉 Find out how consumers are making their buying decisions in this report here: https://lnkd.in/dY_ST9eE #OnlineReviews #ReputationManagement #HolidayMarketing

📊 Consumers Trust Reviews More Than Ever – Even in the Age of AI 🤖 Global consumers continue to place immense trust in authentic customer reviews, despite the rapid rise of AI-driven content. 🔑 Key insights include: - 80% of shoppers rely on reviews as a primary factor in their buying decisions. - Consumers value real, unfiltered feedback from others over brand messaging or automated insights. This trust underscores the importance of businesses fostering transparency and encouraging genuine customer voices. - As technology evolves, one thing remains clear: human connection and trust through reviews will always lead the way. ➡️ Check out the full article on Intelligent CXO for more details: https://lnkd.in/eETKnd-u