Joe Fuca

Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience

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Last Sunday I had the opportunity to participate in the Ironman California race. For those not familiar with Ironman they include a 2.4 mile swim, followed by a 112 mile bike ride and finishing with a 26.2 mile run. The Ironman race tests you not only physically but just as much mentally. I had a great day and finished with a time of 12 hour and 2 minutes. That is 2 hours faster than my last Ironman race. But race times don't really matter. What matters most is the growth that comes from the journey...not the race. Business and life lessons from the training from this year include advice given to me by my triathlon coach right before the race. "Solve problems one at a time." Through the course of a long race there will be problems. Stay present and solve them one at a time. The more present you can be the more effective you will be at solving what is right in front of you. There was a day that the idea of doing a race that lasts 140.6 miles in one day I would have thought impossible. Completing an Ironman is the realization that each of us are capable of more than we could imagine. My wish in posting this is to inspire anyone chasing a dream. It can be done if focus on achieving your goals one step at a time. Solve the challenges that stand in your way one at a time!!!!

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B2B revenue leaders - mark your calendars for 23rd May at 8 am Pacific.   Cuvama partnered with @Genius Drive to conduct research across 110 B2B tech companies. The research will shine a spotlight on: • What's the average impact of value selling on Win rates & Deal Sizes? • What's the typical ratio of Value Engineers to Sales reps? • How much of the pipeline do Value Engineers typically cover? • How do companies best enable their sales reps to sell value? • What's the typical rep adoption of Value Selling enablement? Everyone who registers for the will get a copy of the research… You can register below 👇  https://lnkd.in/e_C8NJ5U  

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📊 It’s not just about having data; it’s about having the *right* data. That’s what Hive found by adopting Gong Engage and Gong Conversation Intelligence. This powerful duo surfaced insights and next steps for John Furneaux and Hive’s sales team. They can now breeze through deals, navigate discovery calls with ease, and uncover more opportunities. The result? A 44% increase in meetings booked and 30% rise in sales opportunities. And that’s not even the full extent of Hive’s wins! Read about the rest here: https://lnkd.in/gh-7X7jG 

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Tired of losing hard-earned deals? Solve for Revenue Leak. In Clari’s 2024 Revenue Leak Report, RevOps leaders said leak happens at every stage of the funnel. - Creating: Poor and slow upsell pipeline tracking - Converting: Unsure where pipeline is dropping off - Closing: Slipped deals Don’t let Revenue Leak drag down another quarter – or another year. Download the Revenue Leak Report for more: https://lnkd.in/eeVWViQz  

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I am excited to share insights on the impact of inclusive technology at the recent talk! Watch the full discussion here and join the conversation on how we can make tech accessible for all: Watch Now #Inclusion #TechForAll #Accessibility

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“The cave you fear to enter holds the treasure you seek.” 💡✨ Attending SaaStr 2024 in San Mateo for the first time felt like stepping into the unknown, unsure of what I’d find or how it would change me. But wow—what an incredible and transformative experience! 🚀 I had the privilege of connecting with hundreds of amazing companies from the SaaS and tech ecosystem, both from California and across the US. From passionate discussions about design, digital experiences, and truly connecting with users to creating products that have a real impact on people’s lives, every conversation was a treasure of its own. 🎨💻💬 What struck me most is that we all share the same passion and understanding of how vital design and user experience are. It’s not just about aesthetics—it’s about solving real problems, creating meaningful connections, and making people’s lives simpler and better. 💫💖 So grateful for this experience, and for all the treasure I found along the way! 🗝️🏆 #SaaStr2024 #DesignMatters #UserExperience #DigitalInnovation #Grateful #TechCommunity

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It was great to chat with Elias Chavez from Boston Business Journal about M33 Growth's strategy and huge congrats to Will Collins and his team at BFC Software on the acquisition of Somerville-based Herlitz, which specializes in food industry demand forecasting. This acquisition will enable BFC to offer a more comprehensive logistics and tracking product to its food distribution customers and will help them drive efficiency and improve profitability through cutting-edge technology. Here at M33 Growth, we are big believers that strategic acquisitions are a critical vector of growth for smaller software platforms. Our companies operate in tight vertical markets, where customer requirements are very tight and deep domain experience is critical. Often there are a myriad of smaller “point-solutions” that can be acquired and integrated into a core platform like BFC, which is a win-win for our customers, who are able to buy more product from a single vendor and benefit from an integrated offering. We work closely with our companies to execute acquisition strategies that enhance product offering, deepen the customer base and open up new market segments. BFC’s activity over the past year is a classic case study in our approach to driving growth with our teams. The company has doubled its revenue (and headcount) and Will Collins has built a tremendous management team that can drive both organic growth and acquisitions

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I read a great post today (kudos Aaron Howerton) about how to correlate partner behavior with partner portals and it got me thinking. Why do we now label customers as partners, but we don't label partners as customers? We use to only offer one or two ways for customers to engage with us and all our content focused on the cool bells and whistles that our product featured. Now we offer countless options to learn about and purchase our solutions (fka products) and content now focuses on how we solve the customer challenges. Partners have choices too. Will they invest their valuable time and resources in you or choose another path? Building a truly great partner ecosystem requires you must offer several options to easily engage and be laser focused on how you are relevant to customers (aka partners).

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Healthy growth becomes mision critical 👉 ARR per FTE is a great metric to know how you're doing

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Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience

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💰Wealth managers: Have you ever had a client who thinks their business is worth a bajillion dollars? Enter the liquidity gap—the potentially unsettling difference between “what they think” and “what they’ll actually get.” 💡 Good news: With tools like interVal, you can help your clients plan smart, grow and protect their largest assets, and smooth the road to a successful retirement. 👇 Check out how to bridge the gap (without crushing dreams).

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Dear Partners, Are you excited to learn about what we have in store as Microsoft Partner Incentives to accelerate your growth?! If so, please listen to Meera Venkatesh and Jeff York as they share their insights at MCAPS Start for Partners! Links below.. #msadvocate #mspartnerincentives #ai #copilot #FY25 #lookingahead

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⏰ ICYMI: Our Book is Coming Soon! Accelerating Revenue: Your Definitive Guide to the Theory and Practice of Go-To-Market Enablement is designed for those looking to master the core of GTM Enablement. Whether you're new to the field or a revenue leader aiming to boost team productivity, this book offers practical insights and proven strategies. Curious to learn more about transforming your approach to Enablement? 👉 Head to the Level213 website for more details! www.level213.com/services #book #revenue #enablement #GTM

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"What does it mean to be fully ramped?" "What are the early indicators we need to track during the ramp process?" As many companies navigate hiring AEs in a very different operating environment, I hear this question more and more from the sales leaders I work with. In an environment where every hire is getting scrutinized, we'll see more and more attention shift to the ramp process. All GTM leaders should examine what they believe they know about their ramp process right now -- both from a seller enablement and effective capacity standpoint.

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Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience

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