Addis Hiwot General Hospital Vacancy Announcements - 001

Vacancy Announcements
Company Name: Addis Hiwot General Hospital
Location: Addis Ababa
Employment Type: Full Time, Permanent
Date of Announcement: May 23, 2024
Deadline: May 30, 2024
Positions
1. Position: Call Center Representative
Job Time: Full-Time
Job Type: Permanent
Required No-2
Place of Work: Addis Ababa, Ethiopia
Job Overview
This role is responsible for managing inquiries, scheduling appointments, and

providing assistance to ensure a seamless experience for all individuals interacting
with the hospital's call center and information desk.
Key Responsibilities
1.Managing Inquiries: Act as the primary point of contact for patients, visitors, and
hospital staff contacting the call center and information desk via phone, and in-
person visits.
2.Appointment Scheduling: Coordinate and schedule patient appointments,

procedures, and follow-up visits using the hospital's scheduling system.
3.Daily Schedule Management: Maintain and update daily schedules for

appointments and out-patient physicians programs
4.Visitor Assistance: Greet and assist visitors arriving at the hospital's information
desk, providing directions, guidance, and support as needed.
5.Liaison Tasks: Serve as a liaison between patients, visitors, and hospital staff,
facilitating communication and resolving inquiries or concerns promptly and
effectively.
Job requirements
Qualification
-Nurse (BSC), Health Officer and other related fields

-Minimum of 2 years experience
-Previous experience in liaison offices and hospital information dissemination
-Strong communication and interpersonal abilities, IT Skills and C1 level English
proficiency
.
2. Position: Environmental Health Specialist
Job Time: Full-Time
Job Type: Permanent
Required No-2
Place of Work: Addis Ababa, Ethiopia
Job Overview
An environmental health specialist role entails developing and implementing

environmental health programs, conducting inspections, and ensuring compliance with
MOH health regulations to maintain a safe hospital environment. This full-time,
permanent position offers the opportunity to significantly impact patient and staff
safety while advancing your career in a supportive setting.
1.Develop, implement, and monitor environmental health programs to ensure

compliance federal health regulations and standards.
2.Conduct regular inspections and risk assessments of hospital facilities to identify

potential health hazards.
3.Investigate and manage environmental health complaints and incidents.
4.Provide training and guidance to hospital staff on environmental health and safety
practices.
5.Collaborate with medical and administrative teams to develop policies and

procedures that promote a safe and healthy hospital environment.
6.Prepare and maintain detailed reports and records of inspections, investigations, and
compliance activities.
7.Stay updated on the latest developments in environmental health and safety

standards and regulations.
Job requirements
Qualification
-Bachelor’s Degree in Environmental Health, Public Health and other related fields
-Minimum of 2 years experience
-Preferably past experience in hospital settings
3. Position: Front Desk Receptionist
Job Overview
The Hospital’s Front Desk Receptionist is responsible for providing exceptional

customer service and administrative support to patients, visitors, and staff within the
hospital.
1. Patient Registration: Collect and verify patient demographic information and

insurance details, and ensure accuracy of patient records.
2. Insurance Verification: Verify insurance coverage and eligibility for patients. Assist
patients with insurance-related inquiries, including billing and claims processing.
3. Customer Handling: Warmly welcome patients, visitors, and staff as they arrive at the
hospital. Provide directions and information about hospital facilities, services, and
policies.
4. Maintaining Front Desk Area: Ensure front desk’s organization and provide
informational materials, brochures, and forms for patients and visitors.
Job requirements
Qualifications
-BA Degree in Accounting, Finance, Marketing, Social Work, or other related fields
-2 years of experience in the healthcare industry
-Strong communication and interpersonal abilities, IT Skills and C1 level English
proficiency
How to Apply (all positions)

Please send your CVs to this email- [email protected]
*Kindly indicate Job Position on email

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Vacancy Announcements

Company Name: Addis Hiwot General Hospital

Location: Addis Ababa

Employment Type: Full Time, Permanent

Date of Announcement: May 23, 2024

Deadline: May 30, 2024

1. Position: Call Center Representative

Job Time: Full-Time

Job Type: Permanent

Place of Work: Addis Ababa, Ethiopia

This role is responsible for managing inquiries, scheduling appointments, and

2.Appointment Scheduling: Coordinate and schedule patient appointments,

3.Daily Schedule Management: Maintain and update daily schedules for

-Nurse (BSC), Health Officer and other related fields

Job Time: Full-Time

Job Type: Permanent

Place of Work: Addis Ababa, Ethiopia

An environmental health specialist role entails developing and implementing

1.Develop, implement, and monitor environmental health programs to ensure

2.Conduct regular inspections and risk assessments of hospital facilities to identify

3.Investigate and manage environmental health complaints and incidents.

5.Collaborate with medical and administrative teams to develop policies and

7.Stay updated on the latest developments in environmental health and safety

3. Position: Front Desk Receptionist

The Hospital’s Front Desk Receptionist is responsible for providing exceptional

1. Patient Registration: Collect and verify patient demographic information and

How to Apply (all positions)

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