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    Assignment 1: Kevin's Situation

    Uploaded by

    VIHARI D
    Kevin Johnson needs to cancel an order he placed last week with ABC Furniture. He provided a draft email to cancel the order, but it needs improvements to be more professional. The assignment is to review Kevin's email, consider aspects of organization, content, language and style, and submit an improved version for peer review. The improved email should address things like the subject line, greeting, email text, closing, punctuation, and capitalization.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Assignment 1: Kevin's Situation

    Uploaded by

    VIHARI D
    2K views2 pages
    Kevin Johnson needs to cancel an order he placed last week with ABC Furniture. He provided a draft email to cancel the order, but it needs improvements to be more professional. The assignment is to review Kevin's email, consider aspects of organization, content, language and style, and submit an improved version for peer review. The improved email should address things like the subject line, greeting, email text, closing, punctuation, and capitalization.

    Original Description:

    Description of emails writing.

    Original Title

    Emails_Assignment-1-Instructions

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    Kevin Johnson needs to cancel an order he placed last week with ABC Furniture. He provided a draft email to cancel the order, but it needs improvements to be more professional. The assignment is to review Kevin's email, consider aspects of organization, content, language and style, and submit an improved version for peer review. The improved email should address things like the subject line, greeting, email text, closing, punctuation, and capitalization.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    2K views2 pages

    Assignment 1: Kevin's Situation

    Uploaded by

    VIHARI D
    Kevin Johnson needs to cancel an order he placed last week with ABC Furniture. He provided a draft email to cancel the order, but it needs improvements to be more professional. The assignment is to review Kevin's email, consider aspects of organization, content, language and style, and submit an improved version for peer review. The improved email should address things like the subject line, greeting, email text, closing, punctuation, and capitalization.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Assignment

    1
    For your first assignment, you will help a person named Kevin Johnson make improvements to
    his email. Take a look at the following scenario before reading the email.

    Kevin's Situation
    Kevin is writing to an office furniture company called ABC Furniture. The purpose of the email is
    to cancel an order he made last week. Read through the email a few times before moving on to
    the next step.

    Now, read Kevin Johnson's email below.

    Kevin's Email
    Subject Line: please cancel!

    hi,

    My name is kevin johnson. I want to cancel my order of the office chair that I ordered last
    week. Please send me a full refund to my account.

    kevin

    What kind of changes can you make to this email in order to make it more professional and
    accurate? It is your task to make those improvements based on what you learned in this
    module. Here's a check list of things to consider:

    Organization & Content

    • Subject line
    • Greeting
    • Email Text
    • Closing & Signature

    Language Skills

    • punctuation
    • capitalization
    Your new and improved version of Kevin Johnson's email will be reviewed by 3 other members
    in this course. You will also get the opportunity to see how others have made improvements
    and give them feedback as well.

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