Welcome to Culture Week! At Amazon, I witnessed firsthand how 14 Leadership Principles drove our culture and unprecedented success. These aren't just fancy words on a wall — they're the backbone of daily operations. In my tech leadership journey and in my advisory work, I've seen strong principles align teams, drive innovation, and create customer obsession. Come back tomorrow for: The five core principles that pack the biggest punch!
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Culture Week Friday: Yesterday, I shared the Change Formula as a way to drive readiness for change. Today, let's reflect on the power of principles. During my time at Amazon, I saw firsthand how the 14 Leadership Principles shaped our culture and drove unprecedented success. These principles aren't just words — they're the foundation of daily operations, from decision-making to product launches. They foster innovation, customer obsession, and a bias for action. Remember, while Amazon's specific list is unique to them, the underlying values capture universal principles in a mutually reinforcing system. The key is to adapt and apply these principles in a way that fits your organization's unique culture and goals. Pro tip: My Leadership Superpowers newsletter subscribers got the full story last week. Join us there! Link in bio.
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At #Amazon, our success comes from hiring and developing the best. Leaders don’t just fill positions—they create environments where top talent grows, thrives, and evolves into future leaders. Every decision we make is grounded in this principle: we win by building teams that are better every day. In this carousel, I’ll walk you through four truths every leader should live by and the simple, powerful actions you can take to ensure your team reaches new heights. Ready to build a team that not only performs today but scales for tomorrow? Let’s get started. #HireAndDevelopTheBest #LeadershipDevelopment #HighPerformanceTeams #Operations #Leadership
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On Leadership: Having served as a leader at Amazon for several years, I've embraced two core principles that have profoundly shaped my approach to leadership. As a philosopher-turned-techie, I value distilling complex ideas into their essence, and these principles are central to my leadership philosophy. 🌟Principle #1: The key to motivating people is either by putting something scary behind them or by casting a vision so compelling that they move forward driven by sheer anticipation and excitement. 🌟Principle #2: In every meeting and interaction—whether with a team member or a customer—I face a choice: to either inject energy into the room or to drain it. This awareness guides my every action and helps maintain a positive, dynamic environment. These principles have been instrumental in crafting my leadership style. If you find these insights useful or have thoughts to share, I'd love to hear from you in the comments! #Leadership #Motivation #Teamwork #Amazon #EnergyInLeadership #VisionaryLeadership #AmazonCloud #PersonalDevelopment #ExecutiveInsights #Enablement #SalesEnablement
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I believe training in philosophy (my background too) is useful and makes you seek the truth by reducing any argument to its simplest propositions. Often complexity hides contradictions and layers of untested, although commonly held, assumptions. Getting to the truth helps you create strategies founded in reality and the simpler it is the more likely you'll have success when executing.
On Leadership: Having served as a leader at Amazon for several years, I've embraced two core principles that have profoundly shaped my approach to leadership. As a philosopher-turned-techie, I value distilling complex ideas into their essence, and these principles are central to my leadership philosophy. 🌟Principle #1: The key to motivating people is either by putting something scary behind them or by casting a vision so compelling that they move forward driven by sheer anticipation and excitement. 🌟Principle #2: In every meeting and interaction—whether with a team member or a customer—I face a choice: to either inject energy into the room or to drain it. This awareness guides my every action and helps maintain a positive, dynamic environment. These principles have been instrumental in crafting my leadership style. If you find these insights useful or have thoughts to share, I'd love to hear from you in the comments! #Leadership #Motivation #Teamwork #Amazon #EnergyInLeadership #VisionaryLeadership #AmazonCloud #PersonalDevelopment #ExecutiveInsights #Enablement #SalesEnablement
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One of the most powerful leadership lessons I've learned over my 20 years in IT management is that team success hinges on two core pillars: clear communication and mutual trust. Without these, even the most skilled teams struggle to perform at their best. When a team feels heard, valued, and empowered to contribute, they approach challenges with a collaborative spirit and a sense of ownership. Regular one-on-ones, open feedback channels, and an inclusive culture have helped me build resilient teams capable of handling high-stakes projects and delivering outstanding results. How do you build trust and encourage open communication with your team? #Leadership #PeopleManagement #TeamCulture #LeadershipDevelopment #TrustBuilding #amazonleadershipprinciples #amazon
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Most culture change efforts stumble at the first hurdle: resistance. But resistance isn’t the enemy—it’s a signal, and understanding it is key to success. From Amazon best seller, 'Better Culture, Faster': I don’t know: If people don’t know what, why, or how—communicate early, clearly, and often. I don’t agree: If people disagree with your approach—listen. Really listen. They might be right. I don’t believe: If people don’t believe in the change—dig deeper. What’s driving their resistance? When resistance is embraced, it can transform detractors into advocates. Don’t just solve problems—gain allies. 📖 Better Culture, Faster is available now: https://lnkd.in/eKx6KTpf How has resistance shaped change in your organization? Let’s discuss. #CultureChange #Leadership #ChangeManagement
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A quote that has transformed my thinking is the idea of the "Empty Chair", from Amazon CEO Jeff Bezos.... He explains that he and his team always leave an empty chair in rooms to signify the customer. The thought is: "If what we are doing is not benefiting the consumer, what is the point?" Why is this important? At the end of the day, we do this work for the PEOPLE. It is so important to remember that having a human-centric approach invites us to walk in empathy and focus on the needs of the individual so that we can provide them with the best experience. As leaders, how can thinking of those in the “empty chair” help you to change your perspective as you produce work? #leadership #Amazon #change #humancenteredleadership #empathy #business
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Create a culture where everyone has a voice 🗣️ Let your voice be heard by proposing solutions not problems. Proposing solutions showcases initiative and problem-solving skills, making you a valuable team member. By offering solutions, you build trust, enhance credibility, and encourage efficiency in resolving issues promptly to maintain productivity. Additionally, proposing solutions fosters innovation, supports decision-making, and increases engagement and ownership in tasks. When you contribute solutions, you play a vital role in your team's success and help cultivate a collaborative, solution-oriented environment. #ProblemSolving #Innovation #TeamSuccess Check out our new 📕 , Next Gen Revolution: Multigenerational Leadership! Learn how to create an exciting and inclusive culture that embraces all generations. 👉 Available now on Amazon: Next Gen Revolution, Multigenerational Leadership ☑️ Interested in taking it further? We offer online and in-person workshops tailored for your team. Reach out for more details! JOIN THE EMPOWERMENT LEADERSHIP COMMUNITY at #EmpowermentLeadership. JOIN THE EMPOWERMENT LEADERSHIP COMMUNITY at #empowermentleadership #leadership #management #leadershipdevelopment #employeeengagement #leaders #people #leadershipfirst #executivesandmanagement #inspiration #putpeoplefirst #jeffgross #empowerment
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A real team is a group of people who come from different backgrounds, have diverse skill sets, and work together towards a common goal. Each individual in the team brings their unique perspective, expertise, and knowledge to the table, making the team more effective and efficient. However, to be a successful team, individuals must enjoy working together, respect each other's opinions, care for each other's well-being, and trust each other's abilities. This helps create a positive and supportive team environment where individuals can freely share their ideas, thoughts, and concerns. Check out our new Amazon Best Seller, "Unlock The Hidden Leader, Become The Leader You Were Destined To Be," by simply clicking the link below. https://geni.us/4JmlQU #leadership #management #leadershipfirst #executivesandmanagement
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To become a better and stronger unit; we must learn to respect and value diverse perspectives. Open communication and productive disagreements. Core values and defined objectives. The skills you hire should not be alike but challenging. The traits you hire should complement the common goal.
A real team is a group of people who come from different backgrounds, have diverse skill sets, and work together towards a common goal. Each individual in the team brings their unique perspective, expertise, and knowledge to the table, making the team more effective and efficient. However, to be a successful team, individuals must enjoy working together, respect each other's opinions, care for each other's well-being, and trust each other's abilities. This helps create a positive and supportive team environment where individuals can freely share their ideas, thoughts, and concerns. Check out our new Amazon Best Seller, "Unlock The Hidden Leader, Become The Leader You Were Destined To Be," by simply clicking the link below. https://geni.us/4JmlQU #leadership #management #leadershipfirst #executivesandmanagement
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