h517 Manual
h517 Manual
h517 Manual
265 NVR
SERIES
User Manual
Free PC CMS
software (CMS Lite)
h517_d2115_h8536_d8536_8536l_h8516_h2116_d2116_h1109_d1109_h1004_d1104_manual_V1.3
IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Disclaimer
iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a
service mark of Apple Inc.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Google Play and Android are trademarks of Google Inc
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.
This product doesn’t have a standby / off mode.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public
License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands as requested ([email protected]), and some tools to get you into
the code.
TABLE OF CONTENTS
1. HARDWARE OVERVIEW ................................................................................................................... 1
1.1 Front Panel ................................................................................................................................................ 1
1.2 Rear Panel ................................................................................................................................................ 2
2. CONNECTION .................................................................................................................................... 3
2.1 Hard Disk Installation ................................................................................................................................ 3
2.2 Connection ................................................................................................................................................ 8
2.3 Camera IP Configurations by LAN ............................................................................................................ 9
3. FOR INITIAL USE .............................................................................................................................. 11
3.1 Setup Wizard ........................................................................................................................................... 11
3.2 Mount Hard Disk...................................................................................................................................... 13
3.3 Change User Name and Password ......................................................................................................... 13
4. USER INTERFACE ........................................................................................................................... 15
4.1 Local Access ........................................................................................................................................... 15
4.2 Interface Overview .................................................................................................................................. 15
4.3 Status & Operation .................................................................................................................................. 16
4.3.1 Device Status ................................................................................................................................................. 16
4.3.2 Channel Status ............................................................................................................................................... 16
4.3.3 Main Menu...................................................................................................................................................... 17
4.3.4 Playback Panel............................................................................................................................................... 19
5. FREQUENTLY-USED FUNCTIONS ................................................................................................. 20
5.1 IP Device Search..................................................................................................................................... 20
5.2 User Account Creation ............................................................................................................................ 21
5.3 PTZ Control ............................................................................................................................................. 22
5.4 Video Backup .......................................................................................................................................... 23
5.5 System Logout ........................................................................................................................................ 24
5.6 Hardware Reset ...................................................................................................................................... 24
6. MAIN MENU ..................................................................................................................................... 25
6.1 CAMERA ................................................................................................................................................. 25
6.1.1 CONNECTION ............................................................................................................................................... 25
6.1.2 DEVICE .......................................................................................................................................................... 26
5.1.3 IMAGE ............................................................................................................................................................ 27
6.1.4 DETECTION................................................................................................................................................... 27
6.1.5 ALARM OUT................................................................................................................................................... 30
6.2 RECORD ................................................................................................................................................. 30
6.3 SCENARIO.............................................................................................................................................. 32
6.3.1 Pre-defined Scenarios .................................................................................................................................... 32
6.3.2 Scenario Customization ................................................................................................................................. 34
6.4 IVS........................................................................................................................................................... 37
6.5 EXPORT.................................................................................................................................................. 40
6.5.1 BACKUP......................................................................................................................................................... 40
6.5.2 SCHEDULE .................................................................................................................................................... 41
6.5.3 REGULAR REPORT ...................................................................................................................................... 42
6.6 STORAGE ............................................................................................................................................... 43
6.7 ACCOUNT ............................................................................................................................................... 44
6.7.1 USER LIST ..................................................................................................................................................... 44
6.7.2 GROUP .......................................................................................................................................................... 45
6.8 NETWORK .............................................................................................................................................. 46
6.8.1 E-MAIL ........................................................................................................................................................... 46
6.8.2 FTP ................................................................................................................................................................. 47
6.8.3 MULTICASTING ............................................................................................................................................. 47
6.8.4 EaZy ............................................................................................................................................................... 48
6.9 TIME ........................................................................................................................................................ 48
6.10 DISPLAY ............................................................................................................................................... 49
6.11 PERIPHERAL ........................................................................................................................................ 53
6.11.1 LOCAL .......................................................................................................................................................... 53
6.11.2 JOYSTICK .................................................................................................................................................... 53
6.11.3 ALARM OUT ................................................................................................................................................. 53
6.11.4 LOCAL ALARM IN ........................................................................................................................................ 54
6.12 MAINTAIN ............................................................................................................................................. 54
6.12.1 SYSTEM....................................................................................................................................................... 54
6.12.2 UPGRADE.................................................................................................................................................... 55
6.12.3 ALERT .......................................................................................................................................................... 56
6.12.4 EVENT LOG ................................................................................................................................................. 56
6.12.5 ONLINE ........................................................................................................................................................ 57
6.13 POWER CONTROL .............................................................................................................................. 57
6. REMOTE OPERATION ..................................................................................................................... 58
6.2 Web Browser ........................................................................................................................................... 58
6.3 Mobile Devices ........................................................................................................................................ 59
6.3.1 Prerequisites .................................................................................................................................................. 59
6.3.2 Where to download ........................................................................................................................................ 59
6.3.3 Setup .............................................................................................................................................................. 59
APPENDIX 1 PRODUCT SPECIFICATIONS ........................................................................................ 61
APPENDIX 2 PUSH VIDEO CONFIGURATION ................................................................................... 69
A2.1 Alarm Sensor Connection ..................................................................................................................... 69
A2.2 Configuration......................................................................................................................................... 70
A2.3 Enable Push Video ............................................................................................................................... 70
A2.3.1 From iOS Mobile Device (iPhone / iPad) ..................................................................................................... 70
A2.3.2 From Android Mobile Device........................................................................................................................ 71
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST ........................................................................ 72
APPENDIX 4 COMPATIBLE HARD DISK LIST .................................................................................... 73
APPENDIX 5 BATTERY REPLACEMENT ............................................................................................ 74
APPENDIX 6 DISK ARRAY COMPATIBLE LIST ................................................................................... 75
APPENDIX 7 EAZY NETWORKING ..................................................................................................... 76
A8.1 Via EagleEyes on iOS / Android Device ......................................................................................................... 76
A8.2 Via Internet Explorer on PC / Laptop .............................................................................................................. 81
A8.3 Icons ............................................................................................................................................................... 86
HARDWARE OVERVIEW
1. HARDWARE OVERVIEW
2) HDD Indicators
Check the HDD indicator for each installed hard disk to ensure the hard disks work normally.
Note: Some statuses are for selected models only.
4) Power ( )
Press to power on the device; press and hold for 3 seconds to power off the device.
5) Mouse port ( )
Insert a mouse for function operation.
6) USB port ( )
Insert a compatible USB flash drive for video backup.
Note: For the compatible list of USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH
DRIVE LIS” at page 72.
1
HARDWARE OVERVIEW
1) HDMI1
This port is used to connect the monitor which supports HDMI interface for main monitor output
2) HDMI2
This port is used to connect a secondary monitor which supports HDMI interface for secondary monitor
output. For details, please refer to “6.10 DISPLAY” at page 49.
3) VGA
Connect to the VGA port of the monitor which supports VGA video output for main display output.
4) VIDEO OUT
Connect to a CRT monitor for main monitor output.
5) eSATA
This port is used to connect a storage device supporting eSATA interface; for instance, an external disk array.
Note: Please purchase a disk array supporting Linux system to ensure your device works properly. For
the compatible list, please refer to “APPENDIX 6 DISK ARRAY COMPATIBLE LIS” at page 75.
Note: If the disk array is not connected or detected well, check the mode of your disk array, or do a
reset default on your disk array and try again.
6) WAN
This port is used to connect your device to Internet.
7) LAN
This port is used to connect IP cameras to this device with a hub (if necessary) locally.
8) MIC IN
Connect to a microphone for audio transmission.
9) AUDIO OUT
Connect to a speaker for audio transmission.
12) DC IN
Connect to the supplied adapter.
2
CONNECTION
2. CONNECTION
Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process
works properly.
Type 1
Step1: Remove the top cover, and find the hard disk connector and bracket in the device.
CR2032
Hard Disk
Connector
Bracket
Screws Bracket
Step2: Get a compatible hard disk. With the PCB side facing down, insert the hard disk to one of the hard disk
connector.
Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the
device works properly.
Step3: Fasten the hard disk to the bracket by securing the screws on the bracket.
Note: For the 16CH model which supports five hard disks, please go to “Additional Brackets for Two More
Hard Disks” to know how to install the other two hard disks.
CR2032
32
20
CR
sk
Hard
Di
Screws
Disk
rd
Secured
Ha
Step4: Replace the top cover and fasten the screws you loosened in Step1.
3
CONNECTION
Step1: For the 16CH model which supports five hard disks, find two pairs of HDD trays, SATA cables and power
cables in the sales package.
Step2: Find HDD brackets, power board connectors (white) and Sata board connectors (black) on the main board.
To install a hard disk, three brackets, one power board connector (while) and one Sata board connector (black)
are needed.
Step3: Place the hard disk to the HDD tray and fix it on the tray with the supplied screws.
Step4: Fix the HDD tray to the HDD brackets with the supplied screws.
Step5: Connect the Sata cable and power cable to main board and the hard disk.
4
CONNECTION
Type 2
Step1: Find the HDD tray and its accessories in the sales package, and place the rubber to the HDD tray as shown
below.
Step2: Get a compatible hard disk. With the PCB side facing down and the hard disk‘s connector facing the outside.
Then, place the hard disk in the HDD tray and insert the latches.
Step3: Remove the front cover by pulling from the left end of the cover as indicated below. You’ll see eight HDD
bays.
Step4: Push the HDD tray with a hard disk installed to the end of the HDD bay to ensure the hard disk is inserted
properly.
Step5: Replace the front cover removed in Step3 back to the NVR.
Step6: Power on the NVR and wait till the initialization is completed. Check if the HDD indicator on the front panel is
flashing in red.
Note: Please check “HDD Indicators” in “1.1 Front Panel” for details.
Then, right click the mouse to exit from the full screen mode. Click MENU → STORAGE to see if all hard
disks you inserted are detected, and click one by one to mount them. Wait till the hard disk is mounted and
the status shows READY. When you’re prompted to clear the hard disk, choose YES. For details, please
check “6.6 STORAGE” at page 43.
5
CONNECTION
Type 3
Step1: Remove the top cover, and find where to install a hard disk on the recorder.
Step2: Get a compatible hard disk. With the PCB side facing down, find the screw holes on the recorder base, and
place the hard disk in the recorder.
Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the
device works properly.
Screw hole
Screw hole
Hard Disk
Step3: Connect the data bus and power cable for the hard disk.
Step4: Align the screw holes on the base and the hard disk. Then, fasten the hard disk o the base with the supplied
screws from the bottom side of the recorder.
Step5: Replace the top cover and fasten the screws you loosened in Step1.
Step6: Remove the protective film on the bottom of the recorder if any to ensure the heat dissipation can work
normally.
6
CONNECTION
Step1: Check the specifications of your recorder and see if it supports this feature. If yes, find the reserved hole on
the rear panel of your recorder as illustrated below.
Step2: Remove the top cover of the recorder to reveal its main board. Remove the thin piece of metal that block the
reserved hole. Then, remove one SATA cable on the board.
Note: It will consume one SATA port to add an eSATA interface on the mainboard of your recorder, which
means you’ll lose one hard disk which can be installed inside your recorder.
Step3: Get a SATA-to-eSATA cable and connect it to the board as illustrated below.
7
CONNECTION
2.2 Connection
Connect a monitor, IP cameras, adapters, a mouse, and other devices necessary to this recorder as illustrated
below.
Type 1
Type 2
Then, power on the whole system and wait till the system initialization is done.
8
CONNECTION
The auto mode is used to simplify the complicated network settings within three minutes. The connection mode
of the LAN port is AUTO by default. This mode is suitable when the LAN port of the device is connected to a
hub / switch.
Note: For access this recorder remotely with your mobile device or laptop, you need to connect this
recorder to Internet. For details, please get the network setup manual from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.
The device will automatically configure the IP address of a camera connected by LAN if:
The connected IP camera is our brand’s IP camera.
The IP configuration method of the camera is DHCP.
The camera is powered on before the device is powered on.
If the device doesn’t configure the IP address of your camera automatically as described above, your IP
camera might NOT be:
Our brand’s IP camera.
Set to DHCP as its default IP configuration method.
To solve this, reconfigure the IP address of the camera to 10.1.1.xx (xx ranges from 11 ~ 253), which is in the
same network segment as the device.
For other brand’s IP camera, please check its user manual to know how to change the IP address
manually.
For our brand’s IP camera, please check the instructions below:
a) Go to MENU CAMERA CONNECTION, and select IP SEARCH at the bottom right corner.
You’ll see the list of every connected IP camera with its connection status to this device and MAC
address.
IP SEARCH
ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
IPCAM 10.2.1.33 255.255.255.0 10.2.1.10 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH
REFRESH ADD
The device will automatically configure the IP address of a camera connected by LAN if:
If the device doesn’t configure the IP address of your camera automatically as described above, your IP
camera might NOT be:
9
CONNECTION
b) To solve this, use our brand’s IP camera, and reconfigure its IP address to 10.1.1.xx (xx ranges from
11 ~ 253). Select (EDIT), and change the network type from STATIC to DHCP.
Then, Click APPLY to save your changes.
SETUP
CANCEL APPLY
c) Check to assign the camera to a specific channel automatically, and choose ADD.
IP SEARCH
ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
CH1 IPCAM 10.1.1.14 255.255.255.0 10.1.1.10 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH
REFRESH ADD
d) The device will then detect the IP camera and display images soon.
Note: To configure this recorder to access other IP camera connected remotely for live viewing or video
backup, you need to connect this recorder to Internet first.
10
FOR INITIAL USE
For the first time to power on this device, you might be prompted to:
Go through the setup wizard
Clear hard disk
Change default user name and password
The setup wizard is prompted to guide you finishing the most common settings you might need to do.
Note: It’s okay to skip the wizard. You can configure the following settings later in their respective
menus.
SETUP WIZARD
ENGLISH
SKIP NEXT
SETUP WIZARD
Name the device. If you don’t want to name the device, just skip to the next step.
SETUP WIZARD
USER NAME office_hd
PASSWORD office145
CONFIRM PASSWORD office145
Change the default user name and password. If you don’t change the user name and password here, you’re not
able to go to the next step. This step is compulsory.
Note: To change or edit user name and passwords, please go to SYSTEM ACCOUNT USER LIST.
11
FOR INITIAL USE
SETUP WIZARD
DATE 2015/MAR/05
TIME 14:33:46
FORMAT Y/M/D
GMT GMT+08:00
If you don’t want to set the date and time now, just skip to the next step. However, it’s necessary to keep the date
and time right to ensure the accuracy of the recorded data.
Note: To set the date and time later, please go to MENU TIME.
SETUP WIZARD
NTP SERVER Pool.ntp.org
SYNC PERIOD OFF
Configure if you want to connect this device to an NTP server to get the right time online.
Note: To set the date and time later, please go to MENU TIME.
SETUP WIZARD
NETWORK TYPE STATIC
IP 192.168.1.10
GATEWAY 192.168.1.1
NETMASK 255.255.255.0
PRIMARY DNS 8.8.8.8
SECONDARY DNS 168.95.1.1
PORT 80
Configure network setup by using the traditional method. For details, please download the instructions from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.
Note: To configure network setup by using the traditional method later, please go to MENU
NETWORK.
SETUP WIZARD
SMTP SERVER Smtp.gmail.com
PORT 465
MAIL FROM [email protected]
SSL ENCRYPTION ON
VERIFY PASSWORD ON
USER NAME [email protected]
PASSWORD ●●●●●●
Note: To configure email notifications later, please go to MENU NETWORK -> E-MAIL.
12
FOR INITIAL USE
SETUP WIZARD
DDNS ON
SYSTEM NAME Eagleeyes
HOST NAME MAC000E533A3D
E-MAIL
When this device is powered on, you’ll see the hard disk indicators are flashing in red, indicating the hard disk
are not detected by this recorder.
Right click the mouse to exit from the full screen mode. Click MENU → STORAGE to see the status of each
connected hard disks. Click one by one to mount them. When you’re prompted to clear the hard disk, choose
YES.
When the hard disk is mounted, the status will be changed from MOUNTING to READY.
STORAGE
HDD NEARLY FULL (GB) 5
HDD OVERHEAT ALERT (°C) 70
OVERWRITE ON
KEEP DATA LIMIT(DAYS) OFF
TEMPERATURE TO ENABLE FAN 30
REMINDER WHEN FORMATTING HDD OFF
ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTH STATUS
HDD 5-1 NORMAL INACTIVE 750GB -- WD-WCAV53797317 269.856GB 2017/07/18 23:03:52 GOOD
HDD 5-2 NORMAL INACTIVE 1.00TB -- WD-WMC1U5344933 9.88GB 2017/07/18 23:10:55 GOOD
It’s highly recommended to change the user name and password of this device to keep your account safe.
Otherwise, any person could access this device if he knows the default user name and password.
If you didn’t go through the setting wizard at the first place, you’ll be prompted to change the user name and
password:
WARNING
PLEASE BE ADVISED TO MODIFY THE DEFAULT
ACCOUNT TO ENSURE YOUR INFORMATION SECUIRTY.
MODIFY
O REMIND ME LATER
O DON’T REMIND ME ANYMORE
CONFIRM
13
FOR INITIAL USE
To change later, go to MENU ACCOUNT USER LIST, and choose to change the default user
name and password of SUPERVISOR.
14
USER INTERFACE
4. USER INTERFACE
When you log into the system, the display is in the full screen mode. Right click the mouse to show the tool bar and
function panel.
Note: You may also customize a user level to have different access privileges in ACCOUNT GROUP.
For details, please refer to “6.7.2 GROUP” at page 45.
Password Input
15
USER INTERFACE
Note: The functions shown may vary based on the model or the access user level you use.
Network Status:
Note: The functions shown may vary based on the model or the access user level you use.
Scene change event One way pass event Virtual fence event
Add a camera by auto
Add a camera manually IP camera setup
search
16
FREQUENTLY-USED FUNCTIONS
RECORD STREAM
SUBSTREAM
SCENARIO
IVS
EXPORT BACKUP
SCHEDULE
REGULAR REPORT
STORAGE HDD NEARLY FULL (GB)
HDD OVERHEAT ALERT (°C)
OVER WRITE
KEEP DATA LIMIT(DAYS)
TEMPERATURE TO ENABLE FAN (°C)
REMINDER WHEN FORMATTING HDD
ACCOUNT USER LIST
GROUP
NETWORK WAN
LAN
DDNS
E-MAIL
FTP
MULTICASTING
EaZy
TIME TIME SETUP DATE
TIME
FORMAT
NTP SERVER
SYNC PERIOD
GMT
CLIENT TIME SYNC VIA RECORDER
SYNC NTP SERVER TIME
17
FREQUENTLY-USED FUNCTIONS
ALARM OUT
(For selected models only)
LOCAL ALARM IN
(For selected models only)
18
FREQUENTLY-USED FUNCTIONS
Playback Control
Fast Forward Increase the speed for fast forward.
Click to play the latest recorded video clip immediately, and click again to pause.
/ Play / Pause
In the pause mode, click once to get one frame forward, and click to get one frame rewind.
Stop Click to stop the video playback.
Slow Playback Click once to get 1/4X speed playback, and click twice to get 1/8X speed playback.
Previous / Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or
/ Next Hour 14:00 ~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Click to enter the quick search menu for specific record data search, or select FULL to show all event
Event List
logs.
Click to set point A and point B in a video clip, and the system will play only the specified range in that
Repeat
clip.
19
FREQUENTLY-USED FUNCTIONS
5. FREQUENTLY-USED FUNCTIONS
Note: This function is applicable only for our brand’s IP camera. For other brand’s IP camera, please
check its user manual to know how to change the IP address manually under the network
segment of 10.1.1.xx (xx ranges from 11 ~ 253).
Go to MENU CAMERA CONNECTION, and select IP SEARCH at the bottom right corner. You’ll see
the list of every connected IP camera with its connection status to this device and MAC address.
IP SEARCH
ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
IPCAM 10.2.1.33 255.255.255.0 10.2.1.10 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH
REFRESH ADD
Make sure the IP address of the connected camera is under the network segment of 10.1.1.xx (xx ranges from
11 ~ 253). If not, select and change the network type from STATIC to DHCP. Then, Click APPLY to save
your changes.
SETUP
CANCEL APPLY
Check to assign the camera to a specific channel automatically, and choose ADD.
IP SEARCH
ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
CH1 IPCAM 10.1.1.14 255.255.255.0 10.1.1.10 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH
REFRESH ADD
20
FREQUENTLY-USED FUNCTIONS
To create different user account for different access privilege, go to MENU ACCOUNT USER LIST,
and choose to create a new account.
Four user levels are pre-defined in the system for you to quickly choose: SUPERVISOR, POWER USER, USER
& GUEST.
Note: You can also customize a user level based on your needs by going to MENU ACCOUNT
GROUP. For details, please go to “6.7.2 GROUP” at page 45.
GENERAL
BACKUP
PTZ CONTROL
POWER CONTROL
REVIEW LOG
CONFIG SETUP
CLEAR LOG
ACCOUNT SETUP
CLEAR HDD
PUSH VIDEO
PUSH STATUS
ALARM OUT
LOCAL
LIVE VIDEO
LIVE AUDIO
PLAYBACK VIDEO
PLAYBACK AUDIO
NETWORK
LIVE VIDEO
LIVE AUDIO
PLAYBACK VIDEO
PLAYBACK AUDIO
21
FREQUENTLY-USED FUNCTIONS
Up / Down / Left / Right Click the arrow keys ( / / / ) to more the camera lens up / down / left /right.
/ / /
Camera Control
This two buttons are designed for the PTZ camera which uses Pelco-D to control.
/ Iris + / Iris - To know the actions after clicking Iris + and Iris -, please refer to the camera’s user
manual.
Camera Control
Click to zoom in on the image to the largest / zoom out on the image to its original
Zoom in / out max
+/- size.
Click to activate the auto function.
Auto mode Before using it, you need to assign a specific function that will be enabled when
is clicked. For details, please refer to the user manual of the camera.
Auto tracking Click to start auto tracking when your speed dome camera supports this function.
Click on the screen to move and center the camera view to the point you just
Hot point
clicked.
Config. Click to configure the speed to pan / tilt the speed dome camera.
22
FREQUENTLY-USED FUNCTIONS
Preset Point
Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32
format first. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE
USB FLASH DRIVE LIS at page 72.
Note: For video backup, please use USB flash drive or back your data up over the Internet. It’s NOT
allowed to connect the hard disk to your PC and get the video data directly.
To copy recorded data for video backup, click to go to the playback panel, and choose at the bottom
tool bar to open the backup menu:
BACKUP
SOURCE DESTINATION
DATA TYPE √ VIDEO LOG TARGET USB DEVICE
HOURS
CHANNEL ALL
CH5 CH6 CH7 CH8
CH9 CH10 CH11 CH12
CH13 CH14 CH15 CH16
CANCEL BACKUP
Step1: In SOURCE, choose the data type (VIDEO or LOG) and the time range you want to copy from the
calendar. The date with video recording will be shown in blue.
Step3: The video footage can only be saved to a USB device. Specify where to save in the USB device in
STORAGE.
Step4: Choose BACKUP to start. The backup video will be in the AVI format.
Note: When the video compression format is H.265, please use the video player which supports H.265
to play the video footage.
Choose MENU → POWER CONTROL, and choose to log out the system.
Note: The default user name and password are both admin, which is the highest user level.
Step 1: Power off your recorder and remove the top case to reveal the
main board of the recorder.
Step 2: Find the two points of HT1 & HT2 on the mainboard. These
two points are for hardware reset.
Step 3: Use a thin sturdy object, such as a paperclip or forceps, to
touch these two points at the same time for short circuit.
Step4: With the two points touched, power on your recorder and wait
till you hear the second beep sound and the reset message
shows on the screen.
6. MAIN MENU
6.1 CAMERA
6.1.1 CONNECTION
To know how to add our brand’s IP cameras automatically, please refer to “2.3 Camera IP Configurations by
LAN” at 9.
To manually add a camera connected locally or remotely, click to enter the setup page.
Note: Before connecting other brand’s IP camera, make sure its IP address is set to 10.1.1.xx (xx
ranges from 11 ~ 253). To know how to change the IP address of the camera, please refer to its
user manual.
CONNECTION
EDIT ENABLE CHANNEL TITLE URI PORT DEVICE TYPE VENDOR MODEL STREAM PROTOCOL METHOD PATH1 PATH2
CH1 10.1.1.11 88 IPCAM RTP-Unicast HTTP
IP SEARCH
In the setup page, enter the access information of the camera, and click APPLY to confirm.
VENDOR ONVIF
MODEL
STREAM PROTOCOL RTP-Unicast
METHOD TCP
URI 10.1.1.22
PORT 82
PATH1
PATH2
USER NAME test1234
PASSWORD ●●●●●
CANCEL APPLY
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6.1.2 DEVICE
DEVICE
CHANNEL TITLE ENABLE CACHE TIME (MSEC) PORT CAMERA ALARM OUT OSD TITLE OSD LOGO
FORWARD TYPE
CH1 81 AUTO 3 UP LEFT UP LEFT
CH2 82 AUTO 3 UP LEFT UP LEFT
CH3 83 AUTO 3 UP LEFT UP LEFT
CH4 84 AUTO 3 UP LEFT UP LEFT
APPLY
1) CHANNEL TITLE
Click to revise the channel title (up to 63 characters). The default title is the channel number.
2) ENABLE
Here shows the functions you can enable or disable:
Note: The icons available depend on the camera you connected.
Time stamp
/ Display the recording time or not.
on / off
Enable this function to allow video recording directly to the microSD card
Edge recording
/ inserted in the IP camera when the NVR is disconnected to the camera and
on / off
unable to work properly.
When edge recording is on, enable this function to allow the video saved in the
Recording transfer
/ microSD card of the camera transferring to the NVR when the NVR is
on / off
reconnected to the camera and work properly.
Audio recording Enable or disable audio recording for the selected channel if the connected
/ on / off camera supports audio recording.
4) PORT FORWARD
This function is used when you only want to see a single channel of this recorder remotely.
a) Set the port number for the channel in PORT FORWARD. The default value for CH1 is 81, and the
default value for CH2 is 82… etc. If you want to change the port number to other value, the range is from
1 ~ 65535.
b) Switch to to enable port forwarding.
The address of the channel will be “http://recorder_address:port_number”. Enter the address in
Internet Explorer, and see if you can access the device connected channel individually.
Note: The user name and password are still required to access the device connected to the channel.
Make sure you know the user name and password to access the device. For details, please refer
to its user manual.
5) CAMERA TYPE
Here shows the camera type which is detected automatically.
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5.1.3 IMAGE
Click to manually adjust the brightness / contrast / saturation / hue by channel.
IMAGE
6.1.4 DETECTION
DETECTION
CHANNEL TITLE ALARM INTERNAL ALARM SENSITIVITY MOTION AREA ADVANCED CONFIG
APPLY
1) ALARM
This function is used when the connected IP camera is our brand’s IP camera and it has an alarm-in device
connected, such as infrared sensors. Select N.C. / N.O. depending on your installation need. The default
alarm value is OFF.
2) INTERNAL ALARM
Select if you want to activate the PIR detection function for the selected channel (ON / OFF).
Note: This option is available only when the camera you connected has a PIR sensor built-in.
3) SENSITIVITY
Select the detection sensitivity of the selected channel. 2 is the highest sensitivity.
4) MOTION
Select if you want to activate the motion detection function for the selected channel (ON / OFF).
5) AREA
Click EDIT to set the motion detection area.
There are 16 × 12 grids per camera for all channels. Pink blocks represent the area that is not being detected
while the transparent blocks are the area under detection.
Note: To exit area setting and return to the detection page, right click your mouse.
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6) ADVANCED CONFIG
The advanced settings are available only when the connected camera supports.
Video Analytics
The options within this function should work with CMS PRO to take effects. For details, please check with your
installer or distributor.
PRIVACY MASK
SCENE CHANGE OFF
DEFOCUS OFF
ENABLE OBJECT DETECTION OFF
ENABLE FACE DETECTION OFF
APPLY
Privacy mask
You can cover certain areas on the camera image with privacy masks. Up to 20 areas could be added.
PRIVACY MASK
MOSAIC SIZE 8x8
PRIORITY OVERLAY
NAME FUNCTION MOSAIC COLOR COLOR FOR MASK TRANSPARENCY
MASK1 OFF OFF ON 0%
MASK2 ON ON ON 25%
Select ADD to add a new setting, EDIT to modify an existing setting, and DEL to remove a setting.
Item Description
MOSAIC SIZE Choose the mosaic size of the privacy mask. The options are: 8×8, 32×32, and 64×64.
NAME Name your privacy mask.
FUNCTION Select “On” to enable the privacy mask function.
MOSAIC Select “ON” to have the mosaic effect.
COLOR Select “ON” to color the privacy mask. In the meantime, you can’t see the mosaic effect.
COLOR FOR MASK Select the color for the privacy mask.
TRANSPARENCY Select the transparency for your privacy mask. The options are: 0%, 25%, 50%, and 100%.
When 100% is chosen, no color is shown but only the mosaic effect for the mask area.
LINE WIDTH Select if you want to know where the mask area is especially when the transparency is set to
100%. This function will add a border for the mask area. The options are: 0, 2, 4 and 6.
When 0 is chosen, no border is added.
MASK AREA Select “SETUP” to enter the area selection page. To exit, right click.
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ROI is used to reinforce the image quality of the selected area(s). Users could specify two areas in the camera view.
REGION OF INTEREST
EDIT
ENABLE ON
QUALITY
AREA SETUP
APPLY
Camera Guard
This function is used to lock the camera to a fixed point and no pan action could be made until the lock mode is
disabled. Before using this function, make sure:
1. You’ve configured at least one preset point and one preset group for the connected camera.
2. You have an iOS or android mobile device with our free app, EagleEyes, installed.
3. Your recorder is connected to Internet, and registered in the address book of EagleEyes.
APPLY
Item Description
TIMEOUT (SECS) Configure the timeout in seconds (30 / 60 / 90 / 120) after which the camera will be fixed to the
current point and any attempt to pan the camera to another point will be failed.
PRESET GROUP Choose the group where the point you’d like to use is configured, and go to PRESET NUMBER
to choose the preset point number.
PRESET NUMBER Choose the preset point number you’d like to use when GUARD LOCK is enabled.
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Note: An alarm-out device (such as a buzzer) should be connected to an IP camera first for this
function to take effects. To configure the alarm-out device connected to the recorder itself,
please refer to “6.11.3 ALARM OUT” at page 53.
This function is used when the external alarm-out device is connected to an IP camera. You can configure an
alarm-out device to activate continuously or activate only for a period of time when it’s triggered.
In RESTORE AUTOMATICALLY,
Choose DISABLE to allow the device to activate continuously when it’s triggered unless you switch it off manually
from the alarm-out switch control panel ( ) on the live view.
Choose ENABLE to allow the device to activate only for a period of time (1 / 3 / 5 / 10 / 20 / 30 / 60 / 120 / 180
seconds) when it’s triggered.
ALARM OUT
APPLY
6.2 RECORD
Set the image size, video quality and other related parameters individually for live display, record streaming and
sub streaming.
Note: The settings shown below depend on the setting tab you selected in this setting page.
a) D.O.R (Depend on record): When this option is checked, the video size, quality and other related
parameters will follow the configurations in RECORD STREAM.
b) PROFILE: Select the video profile pre-defined in your IP cameras. You can directly use the profile setting,
or modify the setting on this page.
c) TYPE: Select the compression format for each channel.
Note: The options selectable for TYPE depend on the camera you’re intended to connect.
d) IMAGE SIZE: Select the image size for each channel.
Note: The options selectable for IMAGE SIZE depend on the camera you’re intended to connect.
e) QUALITY: Select the video quality for each channel. The higher the value, the better the image quality.
f) I.P.S.: Image per Second, the higher the value, the more fluent the video.
Note: The options selectable for “I.P.S.” depends on the camera you’re intended to connect.
g) BITRATE (kbps): Select how much data to process per unit of time for each channel. The higher the
value, the better the video quality.
h) BITRATE CONTROL: Configure the upper bit rate limit for the selected channel if necessary.
VBR - When the bit rate of the camera exceeds the value you set, the video fluency may be affected;
CBR - When the bit rate of the camera exceeds the value you set, the image quality may be affected.
i) G.O.V.: “Group of VOPs” is used to configure the length of G.O.V. The greater of the value, the less the
bandwidth for transmission, and the poorer the image quality.
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LIVE
CHANNEL D.O.R PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.
APPLY
RECORD STREAM
PROFILE-1
CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.
APPLY
SUB STREAM
CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.
APPLY
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6.3 SCENARIO
This function allows you to customize a series of actions which will be run automatically after the specified event
occurs.
Several scenario rules are pre-defined for you to quickly choose and apply. If none of these rules are suitable for
you, you can choose to create your own rule from several scenario templates.
SCENARIO
EDIT NAME TRIGGER ACTION TIMER STATUS
PUSH VIDEO NOTIFICATIONS (PIR) GUARD,MOTION(CH1), PIR(CH1)… PUSH VIDEO TO SEE PLAYBACK ON
PUSH VIDEO NOTIFICATIONS
GUARD,MOTION(CH1),ALARM(CH1)… PUSH VIDEO TO SEE PLAYBACK ON
(ALARM)
MANUAL RECORD START RECORDING ALL CHANNELS EVERYDAY ON
Note: All pre-defined scenarios are not editable. If any changes should be made to suit your need,
please add a scenario rule manually.
1) MOTION RECORD
All channels are selected in this rule. The recorder starts recording the channel which has a motion event.
Scenario template used: ONE OF (EVENT) TO (RECORD).
2) ALARM RECORD
All channels are selected in this rule. The recorder starts recording the channel which has an alarm event.
Scenario template used: ONE OF (EVENT) TO (RECORD).
Note: The alarms here refer to the alarm devices connected to the IP cameras or the NVR. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.
3) GUARD RECORD
When Guard is enabled from EagleEyes, our mobile app, the recorder starts recording all channels.
Scenario template used: ONE OF (EVENT) TO (RECORD).
4) PUSH VIDEO TRIGGERED BY BUILT-IN PIR SENSOR (For selected models only)
When motion & PIR events occur simultaneously, you’ll receive Push Video on your mobile device.
Scenario template used: ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION).
Note: To know how to enable Push Video, please refer to “APPENDIX 2 PUSH VIDEO CONFIGURATIO”
at page 69.
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Note: To know how to enable Push Video, please refer to “APPENDIX 2 PUSH VIDEO CONFIGURATIO”
at page 69.
6) MANUAL RECORD
All channels are selected in this rule. The recorder starts recording all channels at the specified time.
Scenario template used: START (RECORD) AT (TIME).
10) INTERNAL ALARM (PIR) DETECTION ON WHEN GUARD ON (For selected models only)
All channels are selected in this rule. When Guard is enabled from EagleEyes, our mobile app, the PIR
detection of all channels is also enabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: The alarms here refer to the alarm devices connected to the IP cameras or the NVR. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.
11) MOTION DETECTION OFF WHEN GUARD OFF (For selected models only)
All channels are selected in this rule. When Guard is disabled from EagleEyes, our mobile app, the motion
detection of all channels is also disabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
12) INTERNAL ALARM (PIR) DETECTION OFF WHEN GUARD OFF (For selected models only)
All channels are selected in this rule. When Guard is disabled from EagleEyes, our mobile app, the motion
detection of all channels is also disabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Click and choose a template where you can press the button of EVENT, RECORD, TIME or ACTION to
customize all your events and further actions:
EVENT
Up to 5 events could be added to the event list when you click the EVENT button.
Option Description
MOTION and ALARM MOTION Choose at least one channel which has enabled
motion detection.
ALARM Choose at least one channel which has
connected to our brand’s camera and an alarm
sensor is connected to the camera.
PIR Choose at least one channel which has
connected our brand’s camera with a PIR sensor
built-in.
IVS FLOW COUNTING IN Choose at least one channel which has enabled
FLOW COUNTING OUT flow counting / one way / virtual fence / scene
change depending on the option you’ve chosen.
ONE WAY PASS
VIRTUAL FENCE
CAMERA SCENE CHANGE
HEALTH CHECK LOGIN LOCKED Choose at least one status that you want to pay
SYSTEM ERROR attention to.
VIDEO LOST
VIDEO PLUGIN
NET LOGIN
POWER ON
UPS POWER LOST
UPS POWER RECOVERED
WAN UNPLUGGED
WAN PLUGIN
INTERNET CONNECTED
LAN PLUGGED
LAN PLUGIN
HDD CLEAN
HDD OVER TEMPERATURE
NO HDD EXIST
KEY UNLOCKED
FAN BROKEN
FAN REPAIRED
GUARD GUARD Enable or disable Push Video.
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RECORD
Option Description
START RECORDING EVENT GROUP Choose the record profile group you want defined
CHANNEL in MENU RECORD RECORD STREAM
when event recording is on.
TIME
Option Description
ACTION
Up to 5 actions could be added to the action list when you click the ACTION button to combine a series of
actions you’d like to have.
Option Description
Option Description
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6.4 IVS
This function is available only when the connected IP camera supports this function.
IVS
IVS MODE DISPLAY LINE SCENE CHANGE SCENE CHANGE LEVEL SENSITIVITY
CH1 FLOW COUNTING OFF OFF MIDDLE
CH2
CH3 ONEWAY OFF OFF MIDDLE
CH4
1) IVS MODE
Select one of the following three modes depending on your environment:
MODE DESCRIPTION
FLOW COUNTING A virtual detection line is set to detect the moving direction of pedestrians for flow counting.
VIRTUAL FENCE A virtual detection line is set to detect intruders crossing the detection line, and an alarm will be
triggered.
ONE WAY A virtual detection line is set to detect intruders from the specified direction, and an alarm will be
triggered.
2) DISPLAY LINE
Select to display the detection line for IVS on the screen or not.
3) SCENE CHANGE
Select ON to trigger a motion event when the camera is sensed to be moved and the camera scene is
changed. At the same time, the icon “ ” will be also shown on the screen in addition to the motion icon “ ”.
5) SENSITIVITY
Set the sensitivity for IVS from 0 ~ 15. The larger the value, the more sensitive the IVS will be.
6) DISPLAY LINE
Select to display the detection line for IVS on the screen or not.
Select to clear the flow counting number, and to enter the setting page to set the detection line. For
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IVS APPLICATION
FLOW COUNTING
Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the
Step2: Click APPLY to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or out,
and add one count to the corresponding channel on the flow counting panel.
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Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the
Step2: Click APPLY to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or
out, and:
VIRTUAL FENCE An event happens for anyone walking across the detection line, and “ ”
will be shown on the screen.
ONE WAY An event happens for anyone walking from the opposite direction to the
arrow mark, and “ ” will be shown on the screen.
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6.5 EXPORT
6.5.1 BACKUP
Note: Before using your USB flash drive for video backup, please format it to "FAT32” first with your PC
or laptop. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE
USB FLASH DRIVE LIS at page 72.
Note: Video backup could be made via a USB flash drive or the Internet. It’s NOT allowed to connect
the hard disk to your PC / laptop directly for it may impair the recorded data saved in the hard
disk.
To copy recorded data for video backup, click to add an item for backup. You can add several items to copy
different data you need.
BACKUP
BACKUP
SOURCE DESTINATION
DATA TYPE √ VIDEO LOG TARGET USB DEVICE
HOURS
CHANNEL ALL
CH5 CH6 CH7 CH8
CH9 CH10 CH11 CH12
CH13 CH14 CH15 CH16
CANCEL BACKUP
Step1: In SOURCE, choose the data type (VIDEO or LOG) and the time range you want to copy from the
calendar. The date with video recording will be shown in blue.
Step2: In CHANNEL, check the channel(s) you want.
Step3: The video footage can only be saved to a USB device. Specify the where to save in the USB device in
STORAGE.
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Step4: Choose BACKUP to start. The backup video will be in the AVI format.
Note: When the video compression format is H.265, please use the video player which supports H.265
to play the video footage.
6.5.2 SCHEDULE
This function is used to schedule video backup regularly, uploading security footages to a FTP site (remotely) or
saving to an USB device connected to this device (locally).
You can configure up to 7 profiles and use one of them as your backup preference.
BACKUP
SOURCE DESTINATION
PROFILE SCHEDULE1 TARGET FTP
ACTIVE ON STORAGE
RESOLUTION RECORD STREAM FTP PROFILE Profile1
EXECUTION PERIOD DAILY FTP PATH /VIDEO
EXECUTION TIME MON 01
RANGE MON 08 : 00 ~ FRI 19 : 00
CHANNEL ALL
CH9 CH10 CH11 CH12
CH13 CH14 CH15 CH16
APPLY
Step1: In SOURCE, choose the profile you’d like to save all the settings configured in SOURCE.
Choose the video resolution (SUBSTREAM / RECORD STREAM), how often and when you’d like the
backup to execute (EXECUTION PERIOD / EXECUTION TIME), and the time which includes the
recordings you want (RANGE).
Step3: In DESTINATION, choose where you want to save the data, in a USB flash drive (USB DEVICE) or
on FTP (FTP).
Step4: (Optional) If FTP is chosen in DESTINATION, go to STORAGE, and choose the profile you’d like to
save the storage path configured in FTP PATH.
Then, specify the directory where you’d like the recordings to be uploaded in FTP PATH.
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Note: This function is available only when a hard disk is installed, and the recorder is connected to
Internet.
You can configure up to 7 profiles and use one of them as your backup preference.
BACKUP
SOURCE DESTINATION
PROFILE PROFILE1 EVENT TYPE 4 SELECTED
ACTIVE ON
EXECUTION PERIOD WEEKLY EDIT E-MAIL ADDRESS
EXECUTION DAY OF WEEK MON [email protected]
EXECUTION HOUR 1
CHANNEL √ ALL
CH9 CH10 CH11 CH12
CH13 CH14 CH15 CH16
APPLY
Step1: In SOURCE, choose the profile you’d like to save all the settings configured in SOURCE.
Choose how often and when you’d like to receive reports. Finally, make sure this profile is active
(ACTIVE to ON).
EXECUTION PERIOD Select how often you want to receive reports: MONTHLY, WEEKLY or DAILY.
EXECUTION DAY OF MONTH / Depending on the option you selected in EXECUTION PERIOD:
EXECUTION DAY OF WEEK EXECUTION DAY OF MONTH shows when MONTHLY is selected.
Select one date from 1 ~ 31 to reboot.
EXECUTION DAY OF WEEK shows when WEEKLY is selected. Select
one day from Monday ~ Sunday to reboot.
Step3: In DESTINATION, choose which event type(s) you want to see (MANUAL / MOTION / ALARM /
SYSTEM / TIMER / HUMAN DETECTION).
Step4: Click to manually add an Email address to receive reports or to select from the E-mail address
list pre-defined in NETWORK E-MAIL, to modify the selected Email address, and to remove
the selected Email address from the recipients list.
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6.6 STORAGE
In this menu, you can check the status of each connected hard disk and configure some precaution actions to
protect each hard disk and the video data saved in it such as reminding of hard disk erasing or avoiding the hard
disks being over-heated.
STORAGE
HDD NEARLY FULL (GB) 5
HDD OVERHEAT ALERT (°C) 70
OVERWRITE ON
KEEP DATA LIMIT(DAYS) OFF
TEMPERATURE TO ENABLE FAN (°C) 30
REMINDER WHEN FORMATTING HDD OFF
ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTH STATUS
HDD2 NORMAL READY 750GB 33°C WD-WCAV53797317 269.856GB 2017/07/18 23:03:52 GOOD
3) OVERWRITE
Be defaults, the HDD overwritten function is set to ON, and will be shown on the screen.
7) HDD information
You can check the remaining capacity of the connected hard disk in this device and its current status.
If the health status goes to:
GOOD - This hard disk works normal.
BELOW AVERAGE - The hard disk might work with some errors. Please pay attention and do video backup if
needed.
REPLACEMENT NEEDED – Please replace this hard disk immediately to ensure continuous video recording.
8) HDD details
9) HDD formation
Click to format the selected hard disk and erase all data. When a hard disk is inserted to the recorder for the
first time, it’s compulsory to format the hard disk for it to work properly.
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HDD hot-swapping is supported for this device. There’s no need to power off the device first to install or
remove a hard disk.
When a hard disk is installed, you’ll need to click to manually mount the hard disk for it to work properly.
When you need to remove a hard disk, click to unmount the hard disk and you’ll be able to remove it.
Note: It’s not allowed to remove a hard disk without clicking first.
6.7 ACCOUNT
Select , enter a user name and its password, and assign a user group in which includes the access rights you
wish to grand to this new account. Then, select SAVE to create and return to the user list page.
Note: Four user levels are pre-defined in the system for you to quickly choose: SUPERVISOR, POWER
USER, USER & GUEST. For details about available operations of each level, please refer to “6.7
ACCOUNT” at page 44.
ADD
USER NAME TEST1
PASSWORD
CONFIRM PASSWORD
GROUP POWER USER
SAVE CANCEL
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6.7.2 GROUP
This menu is used to create a new group with customized user access rights for different functions if needed,
and you can create a user account and assign it to your customized group.
Note: The default user groups are SUPERVISOR, POWER USER, USER and GUEST, and they’re not
allowed to be removed. For details about available local operations of each user group, please
refer to “6.7 ACCOUNT” at page 44.
BACKUP
MANAGER
APPLY
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6.8 NETWORK
There are two RJ45 ports on the rear panel: WAN and LAN.
WAN is used to connect this recorder to Internet for remote access from anywhere as long as Internet access is
available.
LAN is used to connect to IP cameras locally.
DDNS is used when the Internet access is available.
Note: For more details about these three functions and network configurations, please get the network
setup manual from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.
WAN WAN
DDNS IP 192.168.1.112
PORT 88
MAC 00:0E:53:00:13:77
6.8.1 E-MAIL
Configure your E-mail account here to send event notifications or reports.
Note: To know the SMTP server and port number you should use, please check with your E-mail service
provider.
E-MAIL
SMTP SERVER SMTP.GMAIL.COM
PORT 465
MAIL FROM [email protected]
SSL ENCRYPTION ON
VERIFY PASSWORD ON
USER NAME MANAGER
PASSWORD ●●●●●●
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6.8.2 FTP
Configure up to 7 FTP sites here to upload event notifications or reports.
FTP
FTP 1 FTP 2 FTP 3 FTP 4 FTP 5 FTP 6 FTP 7
NAME Profile1
SERVER 211.75.33.2144
PORT 25
USER NAME office
PASSWORD
APPLY
6.8.3 MULTICASTING
In this menu, users could configure the multicast address and port used for each channel for data streaming.
Three streams for different usage could be configured per channel. These are used for different video data
requests from different clients.
MULTICASTING
TIMEOUT (SECS) 50
LIMIT THE TRANSFERING OF THE RECORDING STREAM 2
MULTICAST MULTICAST STREAM 1 TIME MULTICAST MULTICAST STREAM 2 TIME MULTICAST MULTICAST STREAM 3 TIME
STREAM 1 SREAM 1 PORT TO LIVE(TTL) STREAM 2 SREAM 2 PORT TO LIVE(TTL) STREAM 3 SREAM 3 PORT TO LIVE(TTL)
ADDRESS ADDRESS ADDRESS
CH1 239.0.0.1 9000 15 239.0.0.2 9002 15 239.0.0.3 9004 15
CH2 239.0.0.1 9006 15 239.0.0.2 9008 15 239.0.0.3 9010 15
CH3 239.0.0.1 9012 15 239.0.0.2 9014 15 239.0.0.3 9016 15
CH4 239.0.0.1 9018 15 239.0.0.2 9020 15 239.0.0.3 9022 15
1) TIMEOUT (SECS)
Set the timeout in second for transmission attempt in second for this channel, after which the attempt will be
down. The options are: 10 / 20 / 30 / 50 / 120 / 240 / 300.
5) TIME TO LIVE(TTL)
Set the connection time in second for each stream from 1 ~ 999.
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6.8.4 EaZy
This function is used to connect this recorder to Internet by using EaZy Networking. For details, please refer to
“APPENDIX 7 EAZY NETWORKIN” at page 76.
EaZy
ENABLE EAZY NETWORKING ON
MAC: 000e53eca7b4
UUID: E736DCBF-D4BB-4CA8-86FD-62658E2ECEC1
PORT: 80
EAZY NETWORKING OFFLINE
6.9 TIME
TIME SETUP
DATE 2009 / NOV / 17
TIME 15 : 35 : 53
FORMAT Y/M/D
NTP SERVER Pool.ntp.org
SYNC PERIOD DAILY
GMT (UTC+08:00)TAIPEI
CLIENT TIME SYNC VIA RECORDER OFF
SYNC NTP SERVER TIME SUBMIT
1) DATE
Set the current date. The default display format is YEAR – MONTH – DATE (Y-M-D).
2) TIME
Set the current time in HOUR : MIN : SEC.
3) FORMAT
Set the time display format: Y/M/D, M/D/Y or D/M/Y.
4) NTP SERVER
Click to change the default NTP server to another server they’re familiar with, or keep the default NTP server.
5) SYNC PERIOD
Select to synchronize the device time every day (DAILY), or turn this function off (OFF).
6) GMT
Select your time zone.
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6.10 DISPLAY
DISPLAY
CHANNEL TITLE ON
EVENT STATUS ON
AUTO KEY LOCK(S) 30
HDD DISPLAY MODE RE,MAINING SIZE
DISPLAY OUTPUT AUTO
LANGUAGE ENGLISH
HDMI2 DISPLAY (For selected models only) SETUP
SPOT MONITOR (For selected models only) SETUP
COMPOSITE OUTPUT (For selected models only) SETUP
VGA OTUPUT (For selected models only) MAIN MONITOR
CALL SCREEN DURATION 10
QUAD SCREEN DURATION 10
NVR MODE (For selected models only) 16
1) CHANNEL TITLE
Select to display the channel title or not (ON / OFF).
2) EVENT STATUS
Select to display the event icons or not (ON / OFF).
Note: For details about each event icon, please refer to “4.3 Status & Operation” at page 16.
5) DISPLAY OUTPUT
Select the display resolution you want. The default value is AUTO. This is used for the main display output.
Note: To have the best image quality on your monitor, make sure (1) the selected output resolution is
supported by your monitor, and (2) the output settings on both the LCD monitor and the recorder
are consistent.
If the image is not positioned or scaled properly, please go to your monitor’s menu for
adjustment. For details, please refer to the user manual of your monitor.
6) LANGUAGE
Select the language of the OSD.
49
MAIN MENU
EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
LAYOUT to select how many channels you want to see, and PRE-ALARM (SEC) and
POST-ALARM (SEC) to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
HDMI2 DISPLAY
LIVE is used to select how many channels you’d like to show on the spot monitor.
HDMI2 DISPLAY
FUNCTION LIVE
LAYOUT 4
CH1 CH3
CH5 CH8
50
MAIN MENU
EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
LAYOUT to select how many channels you want to see, and PRE-ALARM (SEC) and
POST-ALARM (SEC) to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
SPOT MONITOR
LIVE is used to select how many channels you’d like to show on the spot monitor.
SPOT MONITOR
FUNCTION LIVE
PROFILE 1
LAYOUT 4
CH1 CH3
CH5 CH8
FORMAT NTSC
FUNCTION CALL MONITOR
CALL SCREEN DURATION 5
CALL MONITOR PERMIT 4 selected
51
MAIN MENU
EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
LAYOUT to select how many channels you want to see, and PRE-ALARM (SEC) and
POST-ALARM (SEC) to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
COMPOSITE OUTPUT
FORMAT NTSC
FUNCTION EVENT MONITOR
LAYOUT 4
PRE-ALARM (SEC) 3
POST-ALARM (SEC) 5
LIVE is used to select how many channels you’d like to show on the spot monitor.
HDMI2 DISPLAY
FORMAT NTSC
FUNCTION LIVE
PROFILE 1
LAYOUT 4
CH1 CH3
CH5 CH8
Select the duration time in second (03 / 05 / 10 / 15) when the channel display mode is 1-cut and
(Sequence) is selected.
Select the duration time in second (03 / 05 / 10 / 15) when the channel display mode is 4-cut and
(Sequence) is selected.
52
MAIN MENU
6.11 PERIPHERAL
6.11.1 LOCAL
LOCAL
0 5 10
MOUSE SENSITIVITY
REMOTE CONTROL ID 0
1) MOUSE SENSITIVITY
Select the mouse sensitivity. The higher the value, the more sensitive the mouse.
2) REMOTE CONTROL ID
This function is available when users need to control two or more recorders with one IR remote controller.
The ID set here is used to identify the recorder the remote controller is going to control. Please also read the
user manual of the IR remote controller for details.
6.11.2 JOYSTICK
In this menu, you can adjust the speed of pan / tilt movement of the speed dome camera or a motorized-pan
camera.
Note: To control the movement of the speed dome camera, you can choose from the PTZ control
panel and move on the screen), or simply connect the compatible joystick, AVX102, to the
recorder.
JOYSTICK
Note: This function is available for the models which support alarm-out connection to the recorder itself.
Please check the specifications of your recorder to know if your recorder supports this function.
To know how to configure the alarm-out device connected to an IP camera, please refer to “6.1.5
ALARM OUT” at page 30.
This function is used when the external alarm-out device is connected directly to the recorder. You can configure
an alarm-out device to activate continuously or activate only for a period of time when it’s triggered.
In RESTORE AUTOMATICALLY,
Choose DISABLE to allow the device to activate continuously when it’s triggered unless you switch it off manually
from the alarm-out switch control panel ( ) on the live view.
Choose ENABLE to allow the device to activate only for a period of time (1 / 3 / 5 / 10 / 20 / 30 / 60 / 120 / 180
seconds) when it’s triggered.
ALARM OUT
APPLY
53
MAIN MENU
Note: This function is available for the models which support alarm-in connection to the recorder itself.
Please check the specifications of your recorder to know if your recorder supports this function.
This function is used when the external alarm-in device is connected directly to the recorder. You can configure
how the alarm device should work by choosing N.O. or N.C.
LOCAL ALARM IN
6.12 MAINTAIN
6.12.1 SYSTEM
SYSTEM
BACKUP CONFIG SUBMIT
RESTORE CONFIG SUBMIT
RESET DEFAULT SUBMIT
DEVICE TITLE nvr_1
ENABLE AUTO PLUG AND PLAY ON
BIND MAC ADDRESS OFF
RESET ALL GUARD CONNECTION SUBMIT
2) RESET DEFAULT
Click SUBMIT to reset all settings or partial settings to their factory default values, and select YES to
confirm or NO to cancel. The system will reboot after reset.
3) DEVICE TITLE
Enter a title for this device.
54
MAIN MENU
6.12.2 UPGRADE
In this menu, you can choose to upgrade your recorder (LOCAL) or the connected our brand’s IP cameras
(CAMERA).
LOCAL
Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and insert it
into the USB port. Then, click SUBMIT to start upgrading.
Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32
format first. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE
USB FLASH DRIVE LIS at page 72.
UPGRADE
LOCAL CAMERA
UPGRADE SUBMIT
VERSION 1002-1001-1001-1000
CAMERA
You can choose to upgrade several connected IP cameras from the recorder as long as the cameras are our
brand’s IP cameras.
UPGRADE
LOCAL CAMERA
CHANNEL VERSION DIRECTORY STATUS
CH1 1085-1032-1046-1020-A1A1 /mnt/usb/FullImg-1086-1033-1046-1020.bin
CH2 1020S-1007S-1011S-1009S
CH3
CH4
UPGRADE COPY TO
Step1: Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and
insert it into the USB port.
Step2: Choose to browse to where the firmware file is saved and choose the file to upgrade. Then, choose
SELECT to confirm and return to the upgrade page.
/ USB DEVICE
NAME SIZE TYPE MODIFIED DATE
FullImg-1086-1033-1046-1020.bin 27.6MB regular file 2017-07-13 12:19:32
CANCEL SELECT
55
MAIN MENU
Step3: Repeat Step2 as many as needed until all cameras which need firmware upgrade are selected.
If one firmware file applies to several IP cameras, select COPY TO to apply the same file to the
applicable cameras.
Step4: Choose UPGRADE to start upgrading all selected cameras, or choose to upgrade the camera one by
one.
6.12.3 ALERT
ALERT
EXT. ALERT OFF
INT. BUZZER ON
KEY BUZZER ON
VLOSS BUZZER ON
MOTION BUZZER ON
ALARM BUZZER ON
HDD BUZZER ON
ALARM BUZZER DURATION (SEC) 10
1) EXT. ALERT
Select to enable or disable the sound when any external alarm is triggered (ON / OFF).
2) INT. BUZZER
Select to enable or disable the sound (ON / OFF) for all internal buzzers: KEY BUZZER, VLOSS
BUZZER, MOTION BUZZER, ALARM BUZZER, and HDD BUZZER.
Note: When this item is set to OFF, item 3) to item 7) will be disabled even though they are set to ON.
3) KEY BUZZER
Select to enable or disable the sound when pressing the buttons on the front panel (ON / OFF).
4) VLOSS BUZZER
Select to enable or disable the sound when video loss happened (ON / OFF).
5) MOTION BUZZER
Select to enable or disable the sound when any motion alarm is triggered (ON / OFF).
6) ALARM BUZZER
Select to enable or disable the sound when any internal alarm is triggered (ON / OFF).
7) HDD BUZZER
Select to enable or disable the sound (ON / OFF) when the HDD remaining capacity reaches to the value
set in HDD NEARLY FULL (GB).
EVENT LOG
EVENT TIME COMMENT
KEY UNLOCK 2011/NOV/19 15:49:07
VIDEO LOSS 2011/NOV/19 15:32:05 04
POWER ON 2011/NOV/19 15:32:02
56
MAIN MENU
6.12.5 ONLINE
ONLINE
ANONYMOUS VIEWER LOGIN OFF
DROP ALL CONNECTION SUBMIT
LOGIN FAILURE TIMES 3
LOCK TIME FOR LOGIN FAILURES 10 MINS
Click to show the power off panel to halt, reboot or log out the system.
System Halt Click to stop the system and remove the power adapter.
System Logout Click to log out the system and log in with another account.
57
REMOTE OPERATION
6. REMOTE OPERATION
You can also control this recorder remotely via the web browser and iOS / Android devices.
You can view the images or operate your recorder with a web browser, for example, Windows Edge, Microsoft
Internet Explorer, Google Chrome, Mozilla Firefox & Safari.
Note: The supported PC operation systems are Windows 10, Windows 8, Windows 7 and Windows Vista.
Note: When the video compression format of a channel is H.265, you might not be able to see the live
feed remotely via the web browser since the browser may not support to display this format.
Please change the compression format to H.264 if needed.
The user interface when you access via the web browser is nearly the same as the interface you see on the
recorder, and the operations are also the same.
Note: The illustration below is just for your reference and may be different from what you actually see.
Some functions and buttons are for selected models or certain user levels only.
Step 1: Key in the IP address used by this device in the URL address box, such as 60.121.46.236, and press
Enter. You will be prompted to enter the user name and password to access the device.
If the port number this device used is NOT 80, you need to key in the port number additionally. The
format is ipaddress:portnum.
For example, for the IP address 60.121.46.236 and port No. 888, please key
in ”http://60.121.46.236:888” into the URL address box, and press Enter.
Step 2: Enter the user name and password, and click “OK”. You will see a similar screen as the following when
the login information is correct.
Note: The default user name and password for remote access are both “admin”.
58
REMOTE OPERATION
Note: For more details about mobile surveillance via your mobile device, please visit
http://info.eagleeyes.tw/iphone/index.html.
EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It’s compatible
with iOS and Android mobile devices, and it’s free (Except EagleEyes Plus for iOS OS, and EagleEyes Plus+ for
Android OS).
6.3.1 Prerequisites
Before installing EagleEyes to your mobile device for remote surveillance, make sure you have checked the
following:
Your mobile platform is iOS or Android.
Mobile Internet services are subscribed and available to use for your mobile device.
Note: You might be charged for Internet access via wireless or 4G networks. For the Internet access
rate details, please check with your local network operator or service provider.
You have noted down the IP address, port number, user name and password used to access your network
camera from Internet.
When the download is completed, EagleEyes will be installed automatically to the location where all applications
are saved in your phone by default, or where you specify.
6.3.3 Setup
Step1: Open EagleEyes to go to the address book.
Step2: Then, click Add and select Manual to go to the setting page and manually add your device to
EagleEyes.
Note: If you want to use EaZy Networking to connect your recorder to the internet, please refer to
“APPENDIX 7 EAZY NETWORKIN” at page 76.
59
REMOTE OPERATION
Step3: In the setting page, enter all the information needed to access this device in the REQUIRED column,
and click Get Type to examine if the information you entered is correct. The device type will be
detected properly.
Step5: Click Save to return to the address book. Enable Guard to receive Push Video if your recorder
supports this function.
Step6: Click on the item you just added in the address book to access and check the live view.
60
APPENDIX 1 PRODUCT SPECIFICATIONS
Model 1 Model 2
Hardware
Video Input One LAN port (up to 16 IP cameras)
Software
Video Compression Format H.265
Recording Resolution Up to 480 IPS @ 2592 x 1944 (5MP) Up to 240 IPS @ 3264 x 2440 (8MP)
61
APPENDIX 1 PRODUCT SPECIFICATIONS
Model 1
Software
Multicast YES
IVS*** YES NO
Spot Monitor Setup Call Monitor / Event Monitor / Live Monitor (VGA & Composite)
General
Power Source (±10%) DC19V / 4.7A DC12V / 3A
62
APPENDIX 1 PRODUCT SPECIFICATIONS
Hardware
One LAN port (up
Video Input One LAN port (up to 36 IP cameras)
to 16 IP cameras)
HDMI x 1 / HDMI x 2 /
Video Output HDMI x 2 / VGA x 1 / Composite x 1 VGA x 1 / VGA x 1 /
Composite x 1 Composite x 1
HDMI-1:
HDMI-1: Up to 3840 x 2160
Up to 3840 x 2160 (4K2K) HDMI: Up to 3840 (4K2K)
Video Output Resolution
HDMI-2 & VGA: x 2160 (4K2K) HDMI-2 & VGA:
Up to 1920 x 1080 (Full HD) Up to 1920 x 1080
(Full HD)
YES
Audio Output YES (Line out / HDMI) NO
(Line out / HDMI)
Audio Input YES (Mic in) NO YES (Mic in)
eSATA Port NO
RS485 Port NO
USB 3.0 x 1 /
USB Ports USB 3.0 x 1 / USB 2.0 x 2 USB 2.0 x 2
USB 2.0 x 2
IR Remote Control YES
Software
Video Compression Format H.265
63
APPENDIX 1 PRODUCT SPECIFICATIONS
Software
Push Video / Push Push Video / Push
Event Notification Status / Video Mail / Push Status / Video Mail / Message Mail Status / Video Mail /
Message Mail Message Mail
Security Multiple user access levels with password
(1) Browsers such as Windows Edge, Microsoft Internet Explorer, Google Chrome,
Safari & Mozilla Firefox on Windows & MAC operating systems
Remote Access
(2) CMS Lite, 32CH CMS software for Windows operating system
(3) EagleEyes on iOS & Android mobile devices
Max. Online User 20
General
Power Source (±10%) DC19V / 3.42A
14.25W
Power Consumption (±10%)
(No hard disks connected)
* Specifications are subject to change without notice. ** Hard disks are optional
*** Available only when the connected cameras are supported **** Dimensional tolerance: ±5mm
64
APPENDIX 1 PRODUCT SPECIFICATIONS
Hardware
Video Input 8 LAN ports with PoE
RS485 YES
Either two 14TB SATA HDD installed in
Either one 14TB SATA HDD installed in
the recorder, or one 14TB SATA HDD
HDD Storage** the recorder, or a disk array connected
installed and a disk array connected to
to the recorder via the eSATA interface
the recorder via the eSATA interface
USB Port YES
Expandable with a SATA to eSATA Expandable with a SATA to eSATA
eSATA Port
cable cable
IR Remote Control YES
Software
Video Compression Format H.265
Recording Resolution 240 IPS @ 3264 x 2448 (8MP) 270 IPS @ 3264 x 2448 (8MP)
65
APPENDIX 1 PRODUCT SPECIFICATIONS
Software
Push Video / Push Push Status / Push Video / Push Push Status /
Event Notification Status / Video Mail Video Mail / Status / Video Mail Video Mail /
/ Message Mail Message Mail / Message Mail Message Mail
Security Multiple user access levels with password
(1) Browsers such as Windows Edge, Microsoft Internet Explorer, Google Chrome,
Safari & Mozilla Firefox on Windows & MAC operating systems
Remote Access
(2) CMS Lite, 32CH CMS software for Windows operating system
(3) EagleEyes on iOS & Android mobile devices
Max. Online User 20 10
Multicast YES
Spot Monitor Setup Call Monitor / Event Monitor / Live Monitor (VGA & Composite)
General
Free DDNS Service YES
PoE**** IEEE802.3af
66
APPENDIX 1 PRODUCT SPECIFICATIONS
Model 10 Model 11
Hardware
Video Input 4 LAN ports with PoE
COMPOSITE NO
Audio Output NO
Audio Input NO
Alarm I/O NO
RS485 NO
Either one 14TB SATA HDD installed in the recorder,
HDD Storage**
or a disk array connected to the recorder via the eSATA interface
USB Port YES
Software
Video Compression Format H.265
Multicast YES
67
APPENDIX 1 PRODUCT SPECIFICATIONS
Model 10 Model 11
Software
IVS*** YES (4CH) NO
Spot Monitor Setup Call Monitor / Event Monitor / Live Monitor (VGA)
General
Power Source (±10%) DC48V / 1.25A
PoE**** IEEE802.3af
* Specifications are subject to change without notice. ** Hard disks are optional *** Available only when the connected cameras are supported
**** For camera power supply ***** Dimensional tolerance: ±5mm
68
APPENDIX 2 PUSH VIDEO CONFIGURATION
Note: This function is for selected models only. Please check the product specifications or check with
your installer to know more details.
Connect the alarm sensor, such as magnetic contacts, to the alarm-in port on the rear panel. Alarm-in 1
corresponds to video channel 1, alarm-in 2 corresponds to video channel 2, and so on.
Note: The voltage restriction for alarm-in device connection is under DC24V 1A.
If the connected IP camera is our brand’s IP camera with alarm I/O support, you can also connect the alarm
sensor to the camera.
Note: Please check the user manual of the camera to know voltage restriction for alarm-in device
connection.
CHANNEL TITLE ALARM INTERNAL ALARM SENSITIVITY MOTION AREA ADVANCED CONFIG
APPLY
69
APPENDIX 2 PUSH VIDEO CONFIGURATION
A2.2 Configuration
Step2: Open EagleEyes, and add this recorder to the EagleEyes address book.
70
APPENDIX 2 PUSH VIDEO CONFIGURATION
Step2: Open EagleEyes, and switch Guard to ON. You’ll receive the message indicating that Push Video is
on.
Step3: Return to the main page or standby page. You’ll receive event notifications when there’s an alarm event.
Follow the on-screen instruction to immediately play the recorded clip.
71
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST
Please upgrade the firmware of the recorder to the latest version to ensure the accuracy of the following table. If the
USB flash drive is not supported by the recorder, you will see on the screen.
Note: Please use your PC to format the USB flash drive as “FAT32”.
Note: You can backup up to 2GB video data for one-time USB backup. To backup more data, please set
the time & channel(s) you want, and start USB backup again.
JFV30 8GB
AH320A 8GB
AH220 1GB
AH320 4GB
Cruzer4-pk 2GB
72
APPENDIX 4 COMPATIBLE HARD DISK LIST
Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table.
Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process
works properly.
Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure
the device works properly.
Seagate*
MODEL CAPACITY MODEL CAPACITY
ST1000VX001 1TB ST6000VX0001 6TB**
WD
MODEL CAPACITY MODEL CAPACITY
WD10PURX 1TB WD30EFRX 3TB
WD20PURX 2TB WD40PURX 4TB
WD20EURS 2TB WD40EURX 4TB
WD20EURX 2TB WD60EURX 6TB**
WD20EFRX 2TB WD60PURX 6TB**
WD2002FAEX 2TB WD6001FFWX 6TB**
WD30PURX 3TB WD6001FSYZ 6TB**
WD30EURX 3TB WD121PURZ 12TB**
TOSHIBA
MODEL CAPACITY MODEL CAPACITY
DT01ACA050 500GB MD03ACA200V 2TB
DT01ABA050V 500GB DT01ABA300V 3TB
DT01ACA100 1TB DT01ACA300 3TB
DT01ABA100V 1TB MD03ACA300V 3TB
DT01ACA200 2TB MD03ACA400V 4TB
DT01ABA200V 2TB MD04ABA500V 5TB
* To know more details about SRS and its related support and service, please contact your local Seagate representative directly.
** Please be advised to pay attention to the heat dissipation of the hard disk which is over 4TB because it might generate much heat
during operation. It’s recommended that ambient temperature is not over 35°C.
73
APPENDIX 5 BATTERY REPLACEMENT
The time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded
data, and users may have problems in searching the event clip they want. To keep the device time from resetting, a
non-chargeable lithium battery, CR2032, is installed in the device.
However, the device time might still get reset when the battery is low or even running out of power. If so, please
replace the device battery, CR2032, right away as instructed below.
Note: The lithium battery, CR2032, is a non-chargeable battery, and should be purchased separately.
Please replace only with the same or equivalent type battery in case of danger.
Step1: Stop all recording immediately to prevent the disorder of the recorded data. Then, back up the recorded data
if necessary.
Step3: Remove the device upper cover or rear panel to find the battery on the mainboard.
Step5: Get a new battery and install it to its slot on the main board.
For Type 1, install it with the side of “CR2032” facing up as shown above.
For Type 2, install it without the side of “CR2032” facing you as shown above.
74
APPENDIX 6 DISK ARRAY COMPATIBLE LIST
Note: For the compatible hard disks used for those disk arrays listed below, please check their
respective user manuals or official websites.
75
APPENDIX 7 EAZY NETWORKING
EaZy Networking is a free P2P cloud service to connect AVTECH devices to the Internet automatically by
plug-and-play, enabling you to check the live view via your mobile device or laptop at anytime.
In most cases, the device is connected via P2P. Connection via the relay server is only applied to some complex
environments such as the private IP-based network environment used by a large enterprise. There is no speed
limitation of P2P connection. To obtain stable transmission, it's recommended to purchase our data plan of 1GB or
7GB. Each device will enclose a 2GB data plan for a free trial.
EaZy Networking could be configured via EagleEyes on an iOS / android device, or via Internet Explorer.
Note: The instructions below explain how to configure via the free mobile app, EagleEyes. To know how
to configure via Internet Explorer, please check the complete user manual.
Step1: Go to MENU NETWORK WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .
Note: DHCP allows your router to assign an IP address for your device automatically. There are also
STATIC and PPPOE to choose for the network type. Please choose the one needed for your
network environment and get the information needed from your installer or network service
provider.
WAN WAN
DDNS IP 192.168.1.112
PORT 88
MAC 00:0E:53:00:13:77
Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You’ll need to scan
the QR code later.
WAN EaZy
LAN ENABLE EAZY NETWORKING ON
DDNS
E-MAIL
FTP MAC: 000e53eca7b4
UUID: E736DCBF-D4BB-4CA8-86FD-62658E2ECEC1
PORT: 80
EaZy EAZY NETWORKING OFFLINE
76
APPENDIX 7 EAZY NETWORKING
When a device is configured to the internet via EaZy, the person who configures the device has the administrator
permission of this device and also has the power to assign who can access the device remotely, by the web
browser of Internet Explorer or the mobile app of EagleEyes.
When a device is configured to the internet via QR Code, everyone has the right to access the device as long as
he/she is able to scan the QR code of the device. However, he/she can only access the device via the mobile app
of EagleEyes. Internet Explorer is not supported.
By QR Code
Step1: Open EagleEyes on your mobile device, and select Add on the bottom. Then, click QR Code.
Step2: Scan the QR code shown on your recorder, and enter the title of this device and its user name and
password.
Step3: Make sure you see the device type when you tap Get Type. If not, the device is not connected properly.
Then, Tap Apply to complete the process and you’re ready to see the live view.
Note: For the first time to connect your device to the internet, the default user name and password are
both admin. If it’s been configured before, make sure you’ve known its current user name and
password since they may be changed for security purpose.
Step1: Go to MENU NETWORK WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .
By QR Code
Step1: Open EagleEyes on your mobile device, and select “…” on the top left corner in the address book. Then,
click EaZy.
Step2: Click Login and register an account for “Cloud Service”. If you’ve got an account, please just log in.
77
APPENDIX 7 EAZY NETWORKING
Step3: Go back to the address book and click + to add a new device. Select EaZy, and choose the recorder icon
to continue.
Step4: Click in the section of MAC address to open the QR code scan page, and scan the QR code on the
recorder screen mentioned in Step2. The MAC address will be filled automatically.
Fill in the Captcha code manually, and click Apply.
Step5: Follow the on-screen instruction to finish the rest of the settings, and see if this device is added
successfully to the address book as a cloud device.
At the same time, you’ll be prompted to confirm if you want to remove the default user name and password.
When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the
cloud service, you could only reset the recorder and do all configurations again.
When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.
Confirm if you want to keep the default account to continue, and return to the address book. You’ll see the
newly-added device in the address with a cloud icon on it.
Step6: Click the newly-added device and see if you could access successfully.
78
APPENDIX 7 EAZY NETWORKING
Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.
79
APPENDIX 7 EAZY NETWORKING
Step4: Check again the account with which you want to share your cloud device, and select Next to confirm and
continue.
Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.
Who should pay data allowance:
Who should
pay data The order to consume data allowance
allowance
The free data allowance provided by the device -> The additional data allowance shared to
I other account(s) by the owner -> The additional data allowance of the device’s owner ->
The data allowance shared to other account(s) by the buddy
The additional data allowance of the buddy -> The data allowance shared with other
Buddy
account(s) by the buddy
80
APPENDIX 7 EAZY NETWORKING
Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select Share! to confirm.
Step7: (Optional) Configure the data allowance shared to other accounts to use.
Step8: Return to the address book of EagleEyes. You’ll see the device being shared is marked with an icon of two
people.
Note: EaZy Networking setup via a web browser is only available on Internet Explorer.
A8.2.1 Setup
Step1: Go to MENU NETWORK WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .
Note: DHCP allows your router to assign an IP address for your device automatically. There are also
STATIC and PPPOE to choose for the network type. Please choose the one needed for your
network environment and get the information needed from your installer or network service
provider.
WAN WAN
DDNS IP 192.168.1.112
PORT 88
MAC 00:0E:53:00:13:77
81
APPENDIX 7 EAZY NETWORKING
Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You’ll need to scan
the QR code later.
WAN EaZy
LAN ENABLE EAZY NETWORKING ON
DDNS
E-MAIL
FTP
MULTICASTING
EaZy
Step4: Click + on the left pane, and you’ll be prompted to install plugins: EaZy Control and EaZy Wizard. Please
follow the instructions to install these two plugins to ensure the service works properly.
Note: If you’re not prompted to install the plugin, please lower the security level of Internet Explorer,
and try to log into the cloud service again.
Step5: Enable EaZy Wizard, and click Start to go to the login page. Log into the cloud service.
Step6: Select the recorder picture, or choose DVR / NVR on the bottom right corner. Then, enter the MAC
address you wrote down in Step2, and the security code.
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Step7: When your device is found, you’ll be directed to the next page to change the device title if you want.
Note: The device name changed here will be fixed and can’t be changed later.
Click Apply to continue. You’ll be prompted to confirm if you want to remove the default user name and
password.
When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the
cloud service, you could only reset the recorder and do all configurations again.
When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.
Confirm if you want to keep the default account, and click Apply to continue and return to the main page.
Step8: You’ll see the newly-added device with a cloud icon on the left pane. Drag and hold the device to the
display area on the right pane to show in the same window, or simply double-click the device to open the
device view in another window.
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Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.
Step3: Choose the cloud device you want to share, and click Next to enter the cloud account or the E-mail
registered by the account you want to share with. Then, select Add.
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Step4: Check again the account to which you want to share your cloud device.
To add more accounts, select Add; to remove the existing account, select Delete; to continue buddy
setup, select Next.
Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.
Who should
pay data The order to consume data allowance
allowance
The free data allowance provided by the device -> The additional data allowance shared to
I other account(s) by the owner -> The additional data allowance of the device’s owner ->
The data allowance shared to other account(s) by the buddy
The additional data allowance of the buddy -> The data allowance shared with other
Buddy
account(s) by the buddy
Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select Share! to continue.
Step7: (Optional) Configure the data allowance shared to other accounts to use.
Step8: Return to the main page. You’ll see the device being shared is marked with an icon of two people.
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A8.3 Icons
The icon will be grayed out if the device share is disabled by the
Depending on the device color
owner of the device.
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