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H.

265 NVR
SERIES

User Manual

Please read instructions thoroughly before


operation and retain it for future reference.
For the actual display & operation, please
refer to your device in hand.

Free PC CMS
software (CMS Lite)

h517_d2115_h8536_d8536_8536l_h8516_h2116_d2116_h1109_d1109_h1004_d1104_manual_V1.3
IMPORTANT SAFEGUARD

All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.

This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.

Federal Communications Commission Interference Statement


This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.

Disclaimer
iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a
service mark of Apple Inc.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Google Play and Android are trademarks of Google Inc
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.
This product doesn’t have a standby / off mode.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.

GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public
License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands as requested ([email protected]), and some tools to get you into
the code.
TABLE OF CONTENTS
1. HARDWARE OVERVIEW ................................................................................................................... 1 
1.1 Front Panel ................................................................................................................................................ 1 
1.2 Rear Panel ................................................................................................................................................ 2 
2. CONNECTION .................................................................................................................................... 3 
2.1 Hard Disk Installation ................................................................................................................................ 3 
2.2 Connection ................................................................................................................................................ 8 
2.3 Camera IP Configurations by LAN ............................................................................................................ 9 
3. FOR INITIAL USE .............................................................................................................................. 11 
3.1 Setup Wizard ........................................................................................................................................... 11 
3.2 Mount Hard Disk...................................................................................................................................... 13 
3.3 Change User Name and Password ......................................................................................................... 13 
4. USER INTERFACE ........................................................................................................................... 15 
4.1 Local Access ........................................................................................................................................... 15 
4.2 Interface Overview .................................................................................................................................. 15 
4.3 Status & Operation .................................................................................................................................. 16 
4.3.1 Device Status ................................................................................................................................................. 16 
4.3.2 Channel Status ............................................................................................................................................... 16 
4.3.3 Main Menu...................................................................................................................................................... 17 
4.3.4 Playback Panel............................................................................................................................................... 19 
5. FREQUENTLY-USED FUNCTIONS ................................................................................................. 20 
5.1 IP Device Search..................................................................................................................................... 20 
5.2 User Account Creation ............................................................................................................................ 21 
5.3 PTZ Control ............................................................................................................................................. 22 
5.4 Video Backup .......................................................................................................................................... 23 
5.5 System Logout ........................................................................................................................................ 24 
5.6 Hardware Reset ...................................................................................................................................... 24 
6. MAIN MENU ..................................................................................................................................... 25 
6.1 CAMERA ................................................................................................................................................. 25 
6.1.1 CONNECTION ............................................................................................................................................... 25 
6.1.2 DEVICE .......................................................................................................................................................... 26 
5.1.3 IMAGE ............................................................................................................................................................ 27 
6.1.4 DETECTION................................................................................................................................................... 27 
6.1.5 ALARM OUT................................................................................................................................................... 30 
6.2 RECORD ................................................................................................................................................. 30 
6.3 SCENARIO.............................................................................................................................................. 32 
6.3.1 Pre-defined Scenarios .................................................................................................................................... 32 
6.3.2 Scenario Customization ................................................................................................................................. 34 
6.4 IVS........................................................................................................................................................... 37 
6.5 EXPORT.................................................................................................................................................. 40 
6.5.1 BACKUP......................................................................................................................................................... 40 
6.5.2 SCHEDULE .................................................................................................................................................... 41 
6.5.3 REGULAR REPORT ...................................................................................................................................... 42 
6.6 STORAGE ............................................................................................................................................... 43 
6.7 ACCOUNT ............................................................................................................................................... 44 
6.7.1 USER LIST ..................................................................................................................................................... 44 
6.7.2 GROUP .......................................................................................................................................................... 45 
6.8 NETWORK .............................................................................................................................................. 46 
6.8.1 E-MAIL ........................................................................................................................................................... 46 
6.8.2 FTP ................................................................................................................................................................. 47 
6.8.3 MULTICASTING ............................................................................................................................................. 47 
6.8.4 EaZy ............................................................................................................................................................... 48 
6.9 TIME ........................................................................................................................................................ 48 
6.10 DISPLAY ............................................................................................................................................... 49 
6.11 PERIPHERAL ........................................................................................................................................ 53 
6.11.1 LOCAL .......................................................................................................................................................... 53 
6.11.2 JOYSTICK .................................................................................................................................................... 53 
6.11.3 ALARM OUT ................................................................................................................................................. 53 
6.11.4 LOCAL ALARM IN ........................................................................................................................................ 54 
6.12 MAINTAIN ............................................................................................................................................. 54 
6.12.1 SYSTEM....................................................................................................................................................... 54 
6.12.2 UPGRADE.................................................................................................................................................... 55 
6.12.3 ALERT .......................................................................................................................................................... 56 
6.12.4 EVENT LOG ................................................................................................................................................. 56 
6.12.5 ONLINE ........................................................................................................................................................ 57 
6.13 POWER CONTROL .............................................................................................................................. 57 
6. REMOTE OPERATION ..................................................................................................................... 58 
6.2 Web Browser ........................................................................................................................................... 58 
6.3 Mobile Devices ........................................................................................................................................ 59 
6.3.1 Prerequisites .................................................................................................................................................. 59 
6.3.2 Where to download ........................................................................................................................................ 59 
6.3.3 Setup .............................................................................................................................................................. 59 
APPENDIX 1 PRODUCT SPECIFICATIONS ........................................................................................ 61 
APPENDIX 2 PUSH VIDEO CONFIGURATION ................................................................................... 69 
A2.1 Alarm Sensor Connection ..................................................................................................................... 69 
A2.2 Configuration......................................................................................................................................... 70 
A2.3 Enable Push Video ............................................................................................................................... 70 
A2.3.1 From iOS Mobile Device (iPhone / iPad) ..................................................................................................... 70 
A2.3.2 From Android Mobile Device........................................................................................................................ 71 
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST ........................................................................ 72 
APPENDIX 4 COMPATIBLE HARD DISK LIST .................................................................................... 73 
APPENDIX 5 BATTERY REPLACEMENT ............................................................................................ 74 
APPENDIX 6 DISK ARRAY COMPATIBLE LIST ................................................................................... 75 
APPENDIX 7 EAZY NETWORKING ..................................................................................................... 76 
A8.1 Via EagleEyes on iOS / Android Device ......................................................................................................... 76 
A8.2 Via Internet Explorer on PC / Laptop .............................................................................................................. 81 
A8.3 Icons ............................................................................................................................................................... 86 
HARDWARE OVERVIEW

1. HARDWARE OVERVIEW

1.1 Front Panel


Note: The functions on the front panel may vary, depending on the mode you have.

1) Select & Unlock


These two buttons are used to unmount a hard disk. Press Select and check the HDD indicator (red &
always on) to ensure the hard disk you want to unmount is chosen. Then, choose Unlock to unmount the
hard disk (HDD indicator: red & flashing).
When the hard disk unmount is completed, the indicator will be off, and you’re ready to remove the hard disk
from the HDD tray.

2) HDD Indicators
Check the HDD indicator for each installed hard disk to ensure the hard disks work normally.
Note: Some statuses are for selected models only.

Color Status Meaning


-- No light No hard disk is installed, or the installed hard disk is not detected. Please install a hard disk
or replace the installed hard disk, and try again.
Green Always on The installed hard disk is detected well.
Green Flashing Data reading / writing.
Red Always on The hard disk is selected for unmounting.
Red Flashing The device is mounting or unmounting the selected hard disk.

3) Status LED indicators


Press to power on the device; press and hold for 3 seconds to power off the device.
Note: Some indicators are for selected models only.

This device is power-supplied.


The device is connected to Internet.
The device is connected to LAN.
An alarm event occurs.
Any of the adapter, power or fan is abnormal.
Video playback is on.
eSATA An external disk array is connected.
An USB flash drive or USB hard disk is connected.
This device is in the standby mode when it’s powered off.

4) Power ( )
Press to power on the device; press and hold for 3 seconds to power off the device.

5) Mouse port ( )
Insert a mouse for function operation.

6) USB port ( )
Insert a compatible USB flash drive for video backup.
Note: For the compatible list of USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH
DRIVE LIS” at page 72.

1
HARDWARE OVERVIEW

1.2 Rear Panel


Note: The functions on the rear panel may vary, depending on the mode you have.

1) HDMI1
This port is used to connect the monitor which supports HDMI interface for main monitor output

2) HDMI2
This port is used to connect a secondary monitor which supports HDMI interface for secondary monitor
output. For details, please refer to “6.10 DISPLAY” at page 49.

3) VGA
Connect to the VGA port of the monitor which supports VGA video output for main display output.

4) VIDEO OUT
Connect to a CRT monitor for main monitor output.

5) eSATA
This port is used to connect a storage device supporting eSATA interface; for instance, an external disk array.
Note: Please purchase a disk array supporting Linux system to ensure your device works properly. For
the compatible list, please refer to “APPENDIX 6 DISK ARRAY COMPATIBLE LIS” at page 75.

Note: If the disk array is not connected or detected well, check the mode of your disk array, or do a
reset default on your disk array and try again.

6) WAN
This port is used to connect your device to Internet.

7) LAN
This port is used to connect IP cameras to this device with a hub (if necessary) locally.

8) MIC IN
Connect to a microphone for audio transmission.

9) AUDIO OUT
Connect to a speaker for audio transmission.

10) External I/O Ports


These ports are used to connect external I/O devices, such as magnetic contacts or buzzers, or external
control devices, such as other brand’s speed dome camera or keyboard controller.

11) USB 3.0


Insert a compatible USB flash drive or USB hard disk for video backup.
Note: For the compatible list of USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH
DRIVE LIS” at page 72.

12) DC IN
Connect to the supplied adapter.

13) Power Switch


Switch to “—” to turn on the power, and “” to turn off the power.

2
CONNECTION

2. CONNECTION

2.1 Hard Disk Installation

Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process
works properly.

 Type 1

Step1: Remove the top cover, and find the hard disk connector and bracket in the device.

CR2032

Hard Disk
Connector
Bracket
Screws Bracket

Step2: Get a compatible hard disk. With the PCB side facing down, insert the hard disk to one of the hard disk
connector.

Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the
device works properly.

Step3: Fasten the hard disk to the bracket by securing the screws on the bracket.

Note: For the 16CH model which supports five hard disks, please go to “Additional Brackets for Two More
Hard Disks” to know how to install the other two hard disks.

CR2032
32
20
CR

sk

Hard
Di

Screws
Disk
rd

Secured
Ha

Step4: Replace the top cover and fasten the screws you loosened in Step1.

3
CONNECTION

Additional Brackets for Two More Hard Disks

Step1: For the 16CH model which supports five hard disks, find two pairs of HDD trays, SATA cables and power
cables in the sales package.

Step2: Find HDD brackets, power board connectors (white) and Sata board connectors (black) on the main board.
To install a hard disk, three brackets, one power board connector (while) and one Sata board connector (black)
are needed.

Step3: Place the hard disk to the HDD tray and fix it on the tray with the supplied screws.

Step4: Fix the HDD tray to the HDD brackets with the supplied screws.

Step5: Connect the Sata cable and power cable to main board and the hard disk.

4
CONNECTION

 Type 2

Step1: Find the HDD tray and its accessories in the sales package, and place the rubber to the HDD tray as shown
below.

Step2: Get a compatible hard disk. With the PCB side facing down and the hard disk‘s connector facing the outside.
Then, place the hard disk in the HDD tray and insert the latches.

Step3: Remove the front cover by pulling from the left end of the cover as indicated below. You’ll see eight HDD
bays.

Step4: Push the HDD tray with a hard disk installed to the end of the HDD bay to ensure the hard disk is inserted
properly.

Step5: Replace the front cover removed in Step3 back to the NVR.
Step6: Power on the NVR and wait till the initialization is completed. Check if the HDD indicator on the front panel is
flashing in red.

Note: Please check “HDD Indicators” in “1.1 Front Panel” for details.
Then, right click the mouse to exit from the full screen mode. Click MENU → STORAGE to see if all hard
disks you inserted are detected, and click one by one to mount them. Wait till the hard disk is mounted and
the status shows READY. When you’re prompted to clear the hard disk, choose YES. For details, please
check “6.6 STORAGE” at page 43.

5
CONNECTION

 Type 3

Step1: Remove the top cover, and find where to install a hard disk on the recorder.

Step2: Get a compatible hard disk. With the PCB side facing down, find the screw holes on the recorder base, and
place the hard disk in the recorder.

Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the
device works properly.

Screw hole

Screw hole

Hard Disk
Step3: Connect the data bus and power cable for the hard disk.

Step4: Align the screw holes on the base and the hard disk. Then, fasten the hard disk o the base with the supplied
screws from the bottom side of the recorder.

Step5: Replace the top cover and fasten the screws you loosened in Step1.

Step6: Remove the protective film on the bottom of the recorder if any to ensure the heat dissipation can work
normally.

6
CONNECTION

Add eSATA interface with optional SATA-to-eSATA cable

Step1: Check the specifications of your recorder and see if it supports this feature. If yes, find the reserved hole on
the rear panel of your recorder as illustrated below.

Step2: Remove the top cover of the recorder to reveal its main board. Remove the thin piece of metal that block the
reserved hole. Then, remove one SATA cable on the board.

Note: It will consume one SATA port to add an eSATA interface on the mainboard of your recorder, which
means you’ll lose one hard disk which can be installed inside your recorder.

Step3: Get a SATA-to-eSATA cable and connect it to the board as illustrated below.

Note: The SATA-to-eSATA cable is optional and need to purchase separately.

7
CONNECTION

2.2 Connection

Connect a monitor, IP cameras, adapters, a mouse, and other devices necessary to this recorder as illustrated
below.

 Type 1

 Type 2

Then, power on the whole system and wait till the system initialization is done.

8
CONNECTION

2.3 Camera IP Configurations by LAN

The auto mode is used to simplify the complicated network settings within three minutes. The connection mode
of the LAN port is AUTO by default. This mode is suitable when the LAN port of the device is connected to a
hub / switch.

Note: SETTING Path: MENU  NETWORK  LAN  MODE.

Note: For access this recorder remotely with your mobile device or laptop, you need to connect this
recorder to Internet. For details, please get the network setup manual from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

The device will automatically configure the IP address of a camera connected by LAN if:
 The connected IP camera is our brand’s IP camera.
 The IP configuration method of the camera is DHCP.
 The camera is powered on before the device is powered on.

If the device doesn’t configure the IP address of your camera automatically as described above, your IP
camera might NOT be:
 Our brand’s IP camera.
 Set to DHCP as its default IP configuration method.

To solve this, reconfigure the IP address of the camera to 10.1.1.xx (xx ranges from 11 ~ 253), which is in the
same network segment as the device.
 For other brand’s IP camera, please check its user manual to know how to change the IP address
manually.
 For our brand’s IP camera, please check the instructions below:
a) Go to MENU  CAMERA  CONNECTION, and select IP SEARCH at the bottom right corner.
You’ll see the list of every connected IP camera with its connection status to this device and MAC
address.
IP SEARCH

ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
 IPCAM 10.2.1.33 255.255.255.0 10.2.1.10 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH

REFRESH ADD

The device will automatically configure the IP address of a camera connected by LAN if:

 The connected IP camera is our brand’s IP camera.


 Reset the IP camera to default value (the default IP configuration method of the camera is “DHCP”).
 The camera is powered on before the device is powered on.

If the device doesn’t configure the IP address of your camera automatically as described above, your IP
camera might NOT be:

 Our brand’s IP camera.


 Set to “DHCP” as its default IP configuration method.

9
CONNECTION

b) To solve this, use our brand’s IP camera, and reconfigure its IP address to 10.1.1.xx (xx ranges from
11 ~ 253). Select (EDIT), and change the network type from STATIC to DHCP.
Then, Click APPLY to save your changes.
SETUP

NETWORK TYPE DHCP


IP 10.1.1.14
PORT 88
USER NAME Admin
PASSWORD *****
NETMASK 255.255.255.0
GATEWAY 10.1.1.10
PRIMARY DNS 8.8.8.8

CANCEL APPLY

c) Check  to assign the camera to a specific channel automatically, and choose ADD.
IP SEARCH

ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
 CH1 IPCAM 10.1.1.14 255.255.255.0 10.1.1.10 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH

REFRESH ADD

d) The device will then detect the IP camera and display images soon.

Note: To configure this recorder to access other IP camera connected remotely for live viewing or video
backup, you need to connect this recorder to Internet first.

10
FOR INITIAL USE

3. FOR INITIAL USE

For the first time to power on this device, you might be prompted to:
 Go through the setup wizard
 Clear hard disk
 Change default user name and password

3.1 Setup Wizard

The setup wizard is prompted to guide you finishing the most common settings you might need to do.

Note: It’s okay to skip the wizard. You can configure the following settings later in their respective
menus.

SETUP WIZARD
ENGLISH 

WELCOME TO THE SETUP WIZARD.

PLEASE FOLLOW THE WIZARD TO FINISH BASIC CONFIGURATIONS.

SKIP NEXT

Select NEXT to go to the next step.

SETUP WIZARD

PLEASE INPUT THIS MACHINE NAME

SKIP PREV NEXT

Name the device. If you don’t want to name the device, just skip to the next step.

Note: To name the device later, please go to MAINTAIN  SYSTEM.

SETUP WIZARD
USER NAME office_hd
PASSWORD office145
CONFIRM PASSWORD office145

PLEASE INPUT THE ADMINISTRATOR’S USER NAME AND PASSWORD.

SKIP PREV NEXT

Change the default user name and password. If you don’t change the user name and password here, you’re not
able to go to the next step. This step is compulsory.

Note: To change or edit user name and passwords, please go to SYSTEM  ACCOUNT  USER LIST.

11
FOR INITIAL USE

SETUP WIZARD
DATE 2015/MAR/05
TIME 14:33:46
FORMAT Y/M/D 
GMT GMT+08:00 

SKIP PREV NEXT

Set the date and time.

If you don’t want to set the date and time now, just skip to the next step. However, it’s necessary to keep the date
and time right to ensure the accuracy of the recorded data.

Note: To set the date and time later, please go to MENU  TIME.

SETUP WIZARD
NTP SERVER Pool.ntp.org
SYNC PERIOD OFF 

SKIP PREV NEXT

Configure if you want to connect this device to an NTP server to get the right time online.

Note: To set the date and time later, please go to MENU  TIME.

SETUP WIZARD
NETWORK TYPE STATIC 
IP 192.168.1.10
GATEWAY 192.168.1.1
NETMASK 255.255.255.0
PRIMARY DNS 8.8.8.8
SECONDARY DNS 168.95.1.1
PORT 80

SKIP PREV NEXT

Configure network setup by using the traditional method. For details, please download the instructions from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

Note: To configure network setup by using the traditional method later, please go to MENU 
NETWORK.

SETUP WIZARD
SMTP SERVER Smtp.gmail.com
PORT 465
MAIL FROM [email protected]
SSL ENCRYPTION ON
VERIFY PASSWORD ON
USER NAME [email protected]
PASSWORD ●●●●●●

SKIP PREV NEXT

Configure event notifications by email.

Note: To configure email notifications later, please go to MENU  NETWORK -> E-MAIL.

12
FOR INITIAL USE

SETUP WIZARD
DDNS ON
SYSTEM NAME Eagleeyes 
HOST NAME MAC000E533A3D
E-MAIL

CURRENT HOST ADDRESS


MAC000E533A3D4A.ddns.eagleeyes.tw

SKIP PREV NEXT

Enable DDNS if needed.

Note: To enable the DDNS later, please go to MENU  NETWORK  DDNS.

3.2 Mount Hard Disk

When this device is powered on, you’ll see the hard disk indicators are flashing in red, indicating the hard disk
are not detected by this recorder.

Right click the mouse to exit from the full screen mode. Click MENU → STORAGE to see the status of each
connected hard disks. Click one by one to mount them. When you’re prompted to clear the hard disk, choose
YES.

When the hard disk is mounted, the status will be changed from MOUNTING to READY.
STORAGE
HDD NEARLY FULL (GB) 5
HDD OVERHEAT ALERT (°C) 70
OVERWRITE ON
KEEP DATA LIMIT(DAYS) OFF
TEMPERATURE TO ENABLE FAN 30
REMINDER WHEN FORMATTING HDD OFF
ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTH STATUS
HDD 5-1 NORMAL INACTIVE 750GB -- WD-WCAV53797317 269.856GB 2017/07/18 23:03:52 GOOD

HDD 5-2 NORMAL INACTIVE 1.00TB -- WD-WMC1U5344933 9.88GB 2017/07/18 23:10:55 GOOD

3.3 Change User Name and Password

It’s highly recommended to change the user name and password of this device to keep your account safe.
Otherwise, any person could access this device if he knows the default user name and password.

If you didn’t go through the setting wizard at the first place, you’ll be prompted to change the user name and
password:

WARNING
PLEASE BE ADVISED TO MODIFY THE DEFAULT
ACCOUNT TO ENSURE YOUR INFORMATION SECUIRTY.

 MODIFY
O REMIND ME LATER
O DON’T REMIND ME ANYMORE
CONFIRM

Choose MODIFY to start the change immediately.

13
FOR INITIAL USE

To change later, go to MENU  ACCOUNT  USER LIST, and choose to change the default user
name and password of SUPERVISOR.

USER LIST USER LIST

GROUP EDIT USER NAME GROUP


admin SUPERVISOR

14
USER INTERFACE

4. USER INTERFACE

4.1 Local Access


Connect your USB mouse to one of the USB ports on the front panel, and move your mouse to enter the password
with the password keypad. The default user name and password are both admin.

When you log into the system, the display is in the full screen mode. Right click the mouse to show the tool bar and
function panel.

Note: You may also customize a user level to have different access privileges in ACCOUNT  GROUP.
For details, please refer to “6.7.2 GROUP” at page 45.

Password Input

4.2 Interface Overview

15
USER INTERFACE

4.3 Status & Operation

4.3.1 Device Status

Note: The functions shown may vary based on the model or the access user level you use.

Key lock Key unlock

Channel lock Channel unlock

USB flash drive / device connected No USB device connected

Timer record on Timer record off

Overwrite on Overwrite off

Sequence mode on Sequence mode off

PTZ mode on PTZ mode off

USB backup in progress USB flash drive full

USB backup failed CPU loading

Network Status:

(WAN) Internet connected (WAN) Internet disconnected

(WAN) Local connection

(LAN) DHCP / Static IP mode (LAN) Camera disconnected

4.3.2 Channel Status

Note: The functions shown may vary based on the model or the access user level you use.

Camera disconnected Original size Fit to screen Digital zoom

Audio on Audio off Alarm out Alarm out disabled

Recording Alarm event Motion event PIR event

Scene change event One way pass event Virtual fence event
Add a camera by auto
Add a camera manually IP camera setup
search

16
FREQUENTLY-USED FUNCTIONS

4.3.3 Main Menu


Click MENU on the bottom left corner to show the main menu list and its sub items:

CAMERA CONNECTION IP SEARCH


DEVICE
IMAGE BRIGHTNESS
CONTRAST
SATURATION
HUE
DETECTION
ALARM OUT
(For selected models only)

RECORD LIVE STREAM

RECORD STREAM

SUBSTREAM

SCENARIO

IVS

EXPORT BACKUP
SCHEDULE
REGULAR REPORT
STORAGE HDD NEARLY FULL (GB)
HDD OVERHEAT ALERT (°C)
OVER WRITE
KEEP DATA LIMIT(DAYS)
TEMPERATURE TO ENABLE FAN (°C)
REMINDER WHEN FORMATTING HDD
ACCOUNT USER LIST
GROUP
NETWORK WAN
LAN
DDNS
E-MAIL
FTP
MULTICASTING
EaZy
TIME TIME SETUP DATE
TIME
FORMAT
NTP SERVER
SYNC PERIOD
GMT
CLIENT TIME SYNC VIA RECORDER
SYNC NTP SERVER TIME

17
FREQUENTLY-USED FUNCTIONS

DISPLAY CHANNEL TITLE


EVENT STATUS
AUTO KEY LOCK(S)
HDD DISPLAY MODE
DISPLAY OUTPUT
LANGUAGE
HDMI2 DISPLAY (For selected models only)
SPOT MONITOR (For selected models only)
COMPOSITE OUTPUT (For selected models only)
VGA OUTPUT (For selected models only)
CALL SCREEN DURATION
QUAD SCREEN DURATION
NVR MODE (For selected models only)

PERIPHERAL LOCAL MOUSE SENSITIVITY


REMOTE CONTROL ID
JOYSTICK

ALARM OUT
(For selected models only)

LOCAL ALARM IN
(For selected models only)

MAINTAIN SYSTEM BACKUP CONFIG


RESTORE CONFIG
RESET DEFAULT
DEVICE TITLE
ENABLE AUTO PLUG AND PLAY
BIND MAC ADDRESS
RESET ALL GUARD CONNECTION
UPGRADE LOCAL
CAMERA
ALERT EXT. ALERT
INT. BUZZER
KEY BUZZER
VLOSS BUZZER
MOTION BUZZER
ALARM BUZZER
HDD BUZZER
ALARM BUZZER DURATION (SEC)
EVENT LOG
ONLINE ANONYMOUS VIEWER LOGIN
DROP ALL CONNECTION
LOGIN FAILURE TIMES
LOCK TIME FOR LOGIN FAILURES
POWER CONTROL HALT THE SYSTEM
REBOOT THE SYSTEM
LOGOUT

18
FREQUENTLY-USED FUNCTIONS

4.3.4 Playback Panel

Click to go to the playback panel.

Step1: In CHANNEL, choose the channel(s) you want to search.


Step2: In DATE, the date(s) which includes video footage of the selected channel(s) will be marked in blue.
Choose the date you want.
Step3: (Optional) In EVENT, choose the event type(s) to narrow down the search if needed.
Step4: Slide the timeline to search the time segment within which includes video footage. The time segment
within which includes video footage is marked in yellow-green.
Step5: Move to the time segment you want and video playback starts automatically.

Playback Control
Fast Forward Increase the speed for fast forward.

Fast Rewind Increase the speed for fast rewind.

Click to play the latest recorded video clip immediately, and click again to pause.
/ Play / Pause
In the pause mode, click once to get one frame forward, and click to get one frame rewind.
Stop Click to stop the video playback.
Slow Playback Click once to get 1/4X speed playback, and click twice to get 1/8X speed playback.

Previous / Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or
/ Next Hour 14:00 ~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Click to enter the quick search menu for specific record data search, or select FULL to show all event
Event List
logs.
Click to set point A and point B in a video clip, and the system will play only the specified range in that
Repeat
clip.

Backup Click to open the backup menu for video backup.

19
FREQUENTLY-USED FUNCTIONS

5. FREQUENTLY-USED FUNCTIONS

5.1 IP Device Search

Note: This function is applicable only for our brand’s IP camera. For other brand’s IP camera, please
check its user manual to know how to change the IP address manually under the network
segment of 10.1.1.xx (xx ranges from 11 ~ 253).

Go to MENU  CAMERA  CONNECTION, and select IP SEARCH at the bottom right corner. You’ll see
the list of every connected IP camera with its connection status to this device and MAC address.

IP SEARCH

ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
 IPCAM 10.2.1.33 255.255.255.0 10.2.1.10 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH

REFRESH ADD

Make sure the IP address of the connected camera is under the network segment of 10.1.1.xx (xx ranges from
11 ~ 253). If not, select and change the network type from STATIC to DHCP. Then, Click APPLY to save
your changes.

SETUP

NETWORK TYPE DHCP


IP 10.1.1.14
PORT 88
USER NAME Admin
PASSWORD *****
NETMASK 255.255.255.0
GATEWAY 10.1.1.10
PRIMARY DNS 8.8.8.8

CANCEL APPLY

Check  to assign the camera to a specific channel automatically, and choose ADD.

IP SEARCH

ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VENDOR
 CH1 IPCAM 10.1.1.14 255.255.255.0 10.1.1.10 8.8.8.8 88 00:0E:53:31:06:E5 AVTECH

REFRESH ADD

20
FREQUENTLY-USED FUNCTIONS

5.2 User Account Creation

To create different user account for different access privilege, go to MENU  ACCOUNT  USER LIST,
and choose to create a new account.

USER LIST USER LIST

GROUP EDIT USER NAME GROUP


admin SUPERVISOR

Four user levels are pre-defined in the system for you to quickly choose: SUPERVISOR, POWER USER, USER
& GUEST.

Note: You can also customize a user level based on your needs by going to MENU  ACCOUNT 
GROUP. For details, please go to “6.7.2 GROUP” at page 45.

Function User Level


SUPERVISOR POWER USER USER GUEST

 GENERAL
BACKUP  
PTZ CONTROL  
POWER CONTROL 
REVIEW LOG 
CONFIG SETUP 
CLEAR LOG 
ACCOUNT SETUP 
CLEAR HDD 
PUSH VIDEO 
PUSH STATUS 
ALARM OUT  
 LOCAL
LIVE VIDEO    
LIVE AUDIO   
PLAYBACK VIDEO  
PLAYBACK AUDIO  
 NETWORK
LIVE VIDEO   
LIVE AUDIO  
PLAYBACK VIDEO 
PLAYBACK AUDIO 

21
FREQUENTLY-USED FUNCTIONS

5.3 PTZ Control

Enter Click to confirm your selection / enter the menu.

Up / Down / Left / Right Click the arrow keys ( /  /  / ) to more the camera lens up / down / left /right.
/ / /

Camera Control

This two buttons are designed for the PTZ camera which uses Pelco-D to control.
/ Iris + / Iris - To know the actions after clicking Iris + and Iris -, please refer to the camera’s user
manual.

Focus near / far Click to adjust the focus of the image.


/

Camera Control

Click to zoom in / out on the image.


Users could also zoom in / out on the image by simply drawing a square on the
Zoom in / out screen, and the zoom ratio depends on how large the square is.
/
 Zoom in: Draw the square from top left to bottom right.
 Zoom out: Draw the square from bottom right to left top.

Click to zoom in on the image to the largest / zoom out on the image to its original
Zoom in / out max
+/- size.
Click to activate the auto function.
Auto mode Before using it, you need to assign a specific function that will be enabled when
is clicked. For details, please refer to the user manual of the camera.
Auto tracking Click to start auto tracking when your speed dome camera supports this function.
Click on the screen to move and center the camera view to the point you just
Hot point
clicked.

Config. Click to configure the speed to pan / tilt the speed dome camera.

Click to control the movement of a speed dome camera or a motorized-pan camera.


Joystick Drag and hold the mouse on the screen to move the camera. You’ll see  and
on the screen. The farther these two icons, the faster the movement.

22
FREQUENTLY-USED FUNCTIONS

Preset Point

These ten buttons are used for preset point 1 ~ 10.


To set or go to other preset point (such as 15), please enter the numbering manually
01 ~ 10 Preset point 01 ~ 10
in the input box next to , and choose to set the preset point, or to go
to the preset point.
Move the camera view to the point you want to set, and click the numbering you
Set preset point want from 01 ~ 10, or enter the numbering manually in the input box next to .
Then, click to confirm.
To go to the preset point from 1 ~ 10, simply click the button.
Go to preset point To go to the other preset point out of 10, enter the numbering manually in the input
box next to , and choose to confirm.

5.4 Video Backup

Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32
format first. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE
USB FLASH DRIVE LIS at page 72.

Note: For video backup, please use USB flash drive or back your data up over the Internet. It’s NOT
allowed to connect the hard disk to your PC and get the video data directly.

To copy recorded data for video backup, click to go to the playback panel, and choose at the bottom
tool bar to open the backup menu:
BACKUP
SOURCE DESTINATION
DATA TYPE √ VIDEO LOG TARGET USB DEVICE

RANGE 2017/07/18 23:03:52 ~ 2017/07/18 23:03:52 AVAILABLE SIZE 3 GB


SUN MON TUE WED THU FRI SAT STORAGE
< 2017 > 1 USB PATH /VIDEO …
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
< JUL > 23 24 25 26 27 28 29
30 31
< 23:03:52 > HR MIN SEC

HOURS


CHANNEL ALL

CH1 CH2 CH3 CH4

   
CH5 CH6 CH7 CH8

   
CH9 CH10 CH11 CH12

   
CH13 CH14 CH15 CH16

   

CANCEL BACKUP

Step1: In SOURCE, choose the data type (VIDEO or LOG) and the time range you want to copy from the
calendar. The date with video recording will be shown in blue.

Step2: In CHANNEL, choose the channel(s) you want.


23
FREQUENTLY-USED FUNCTIONS

Step3: The video footage can only be saved to a USB device. Specify where to save in the USB device in
STORAGE.
Step4: Choose BACKUP to start. The backup video will be in the AVI format.

Note: When the video compression format is H.265, please use the video player which supports H.265
to play the video footage.

5.5 System Logout


When different user accounts are created for system management, make sure you log out after your access in
case other people access the system with your account.

Choose MENU → POWER CONTROL, and choose to log out the system.

Note: The default user name and password are both admin, which is the highest user level.

5.6 Hardware Reset


This is used when you lose the access user name and / or password. This will reset your recorder to its factory
default values.

 For 8-bay 36CH & 16CH models

Step 1: Power off your recorder.


Step 2: Find a pinhole on the rear panel of your recorder, next to the VGA port.
Step 3: Use a thin sturdy object, such as a straightened paperclip, and push it through the hole to press the
reset button. Press and hold the button, and power on your recorder at the same time. Release the
button when you hear the second beep sound. You’ll see the reset message on the screen.

 For 16CH models without PoE

Step 1: Power off your recorder and remove the top case to reveal the
main board of the recorder.
Step 2: Find the two points of HT1 & HT2 on the mainboard. These
two points are for hardware reset.
Step 3: Use a thin sturdy object, such as a paperclip or forceps, to
touch these two points at the same time for short circuit.
Step4: With the two points touched, power on your recorder and wait
till you hear the second beep sound and the reset message
shows on the screen.

 For 16CH, 9CH & 4CH models with PoE

Step 1: Power off your recorder.


Step 2: Open the top case of the recorder to reveal the main board, and find a blue button on the board. It’s
the hardware reset button.
Step 3: Press and hold the blue button, and power on your recorder at the same time. Release the button
when you hear the second beep sound and the reset message shows on the screen.
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MAIN MENU

6. MAIN MENU

6.1 CAMERA

6.1.1 CONNECTION
To know how to add our brand’s IP cameras automatically, please refer to “2.3 Camera IP Configurations by
LAN” at 9.

To manually add a camera connected locally or remotely, click to enter the setup page.

Note: Before connecting other brand’s IP camera, make sure its IP address is set to 10.1.1.xx (xx
ranges from 11 ~ 253). To know how to change the IP address of the camera, please refer to its
user manual.

CONNECTION

EDIT ENABLE CHANNEL TITLE URI PORT DEVICE TYPE VENDOR MODEL STREAM PROTOCOL METHOD PATH1 PATH2
 CH1 10.1.1.11 88 IPCAM RTP-Unicast HTTP


IP SEARCH

In the setup page, enter the access information of the camera, and click APPLY to confirm.
VENDOR ONVIF
MODEL
STREAM PROTOCOL RTP-Unicast
METHOD TCP
URI 10.1.1.22
PORT 82
PATH1
PATH2
USER NAME test1234
PASSWORD ●●●●●

CANCEL APPLY

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MAIN MENU

6.1.2 DEVICE
DEVICE

CHANNEL TITLE ENABLE CACHE TIME (MSEC) PORT CAMERA ALARM OUT OSD TITLE OSD LOGO
FORWARD TYPE
CH1 81 AUTO 3 UP LEFT UP LEFT
CH2 82 AUTO 3 UP LEFT UP LEFT
CH3 83 AUTO 3 UP LEFT UP LEFT
CH4 84 AUTO 3 UP LEFT UP LEFT

APPLY

1) CHANNEL TITLE
Click to revise the channel title (up to 63 characters). The default title is the channel number.

2) ENABLE
Here shows the functions you can enable or disable:
Note: The icons available depend on the camera you connected.

Icon Meaning Description

Time stamp
/ Display the recording time or not.
on / off
Enable this function to allow video recording directly to the microSD card
Edge recording
/ inserted in the IP camera when the NVR is disconnected to the camera and
on / off
unable to work properly.
When edge recording is on, enable this function to allow the video saved in the
Recording transfer
/ microSD card of the camera transferring to the NVR when the NVR is
on / off
reconnected to the camera and work properly.
Audio recording Enable or disable audio recording for the selected channel if the connected
/ on / off camera supports audio recording.

3) CACHE TIME (MSEC)


Drag the slide bar to change the cache time which determines the buffering time of playback.
Note: To speed up the camera's operation, especially for the PTZ camera, you may set the CACHE TIME
(MSEC) as zero, but this change may debase the transmission quality.

4) PORT FORWARD
This function is used when you only want to see a single channel of this recorder remotely.
a) Set the port number for the channel in PORT FORWARD. The default value for CH1 is 81, and the
default value for CH2 is 82… etc. If you want to change the port number to other value, the range is from
1 ~ 65535.
b) Switch to to enable port forwarding.
The address of the channel will be “http://recorder_address:port_number”. Enter the address in
Internet Explorer, and see if you can access the device connected channel individually.
Note: The user name and password are still required to access the device connected to the channel.
Make sure you know the user name and password to access the device. For details, please refer
to its user manual.

5) CAMERA TYPE
Here shows the camera type which is detected automatically.

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MAIN MENU

6) ALARM OUT (Depending on the camera you connected)


This function is used to set how long the device should work in seconds when the is clicked on the
camera channel.
Note: An alarm-out device (such as a buzzer) should be connected to an IP camera first for this
function to take effects. To configure the alarm-out device connected to the recorder itself,
please refer to “6.11.3 ALARM OUT” at page 53.

5.1.3 IMAGE
Click to manually adjust the brightness / contrast / saturation / hue by channel.
IMAGE

EDIT CHANNEL TITLE BRIGHTNESS CONTRAST SATURATION HUE


CH1 128 128 140 128
CH2 128 128 140 128
CH3 128 128 140 128
CH4 128 128 140 128

6.1.4 DETECTION
DETECTION

CHANNEL TITLE ALARM INTERNAL ALARM SENSITIVITY MOTION AREA ADVANCED CONFIG

CH1 OFF ON ON EDIT

CH2 N.C. OFF OFF EDIT

CH3 N.O. OFF OFF EDIT

CH4 OFF OFF OFF EDIT

APPLY

1) ALARM
This function is used when the connected IP camera is our brand’s IP camera and it has an alarm-in device
connected, such as infrared sensors. Select N.C. / N.O. depending on your installation need. The default
alarm value is OFF.

2) INTERNAL ALARM
Select if you want to activate the PIR detection function for the selected channel (ON / OFF).
Note: This option is available only when the camera you connected has a PIR sensor built-in.

3) SENSITIVITY
Select the detection sensitivity of the selected channel. 2 is the highest sensitivity.

4) MOTION
Select if you want to activate the motion detection function for the selected channel (ON / OFF).

5) AREA
Click EDIT to set the motion detection area.
There are 16 × 12 grids per camera for all channels. Pink blocks represent the area that is not being detected
while the transparent blocks are the area under detection.
Note: To exit area setting and return to the detection page, right click your mouse.

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MAIN MENU

6) ADVANCED CONFIG

The advanced settings are available only when the connected camera supports.

 Video Analytics

The options within this function should work with CMS PRO to take effects. For details, please check with your
installer or distributor.
PRIVACY MASK
SCENE CHANGE OFF
DEFOCUS OFF
ENABLE OBJECT DETECTION OFF
ENABLE FACE DETECTION OFF
APPLY

 Privacy mask

You can cover certain areas on the camera image with privacy masks. Up to 20 areas could be added.
PRIVACY MASK
MOSAIC SIZE 8x8
PRIORITY OVERLAY
NAME FUNCTION MOSAIC COLOR COLOR FOR MASK TRANSPARENCY
MASK1 OFF OFF ON 0%
MASK2 ON ON ON 25%

ADD EDIT DEL

Select ADD to add a new setting, EDIT to modify an existing setting, and DEL to remove a setting.

PRIVACY MASK - EDIT


NAME MASK3
FUNCTION ON
MOSAIC ON
COLOR ON
COLOR FOR MASK
TRANSPARENCY 50%
LINE WIDTH 0
MASK AREA SETUP

Item Description
MOSAIC SIZE Choose the mosaic size of the privacy mask. The options are: 8×8, 32×32, and 64×64.
NAME Name your privacy mask.
FUNCTION Select “On” to enable the privacy mask function.
MOSAIC Select “ON” to have the mosaic effect.
COLOR Select “ON” to color the privacy mask. In the meantime, you can’t see the mosaic effect.
COLOR FOR MASK Select the color for the privacy mask.
TRANSPARENCY Select the transparency for your privacy mask. The options are: 0%, 25%, 50%, and 100%.
When 100% is chosen, no color is shown but only the mosaic effect for the mask area.
LINE WIDTH Select if you want to know where the mask area is especially when the transparency is set to
100%. This function will add a border for the mask area. The options are: 0, 2, 4 and 6.
When 0 is chosen, no border is added.
MASK AREA Select “SETUP” to enter the area selection page. To exit, right click.

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MAIN MENU

 ROI (Region of Interest)

ROI is used to reinforce the image quality of the selected area(s). Users could specify two areas in the camera view.
REGION OF INTEREST

REGION ENABLE QUALITY


1 ON 7
2 OFF 7

EDIT

Select REGION 1 or REGION 2, and choose EDIT to change the setting.


REGION OF INTEREST – EDIT

ENABLE ON
QUALITY
AREA SETUP

APPLY

 Camera Guard

This function is used to lock the camera to a fixed point and no pan action could be made until the lock mode is
disabled. Before using this function, make sure:
1. You’ve configured at least one preset point and one preset group for the connected camera.
2. You have an iOS or android mobile device with our free app, EagleEyes, installed.
3. Your recorder is connected to Internet, and registered in the address book of EagleEyes.

CAMERA GUARD – CH1


GUARD LOCK ON
TIMEOUT (SECS) 30
PRESET GROUP 1
PRESET NUMBER 1

APPLY

Item Description

GUARD LOCK Enable (ON) or disable (OFF) this function.

TIMEOUT (SECS) Configure the timeout in seconds (30 / 60 / 90 / 120) after which the camera will be fixed to the
current point and any attempt to pan the camera to another point will be failed.

PRESET GROUP Choose the group where the point you’d like to use is configured, and go to PRESET NUMBER
to choose the preset point number.

PRESET NUMBER Choose the preset point number you’d like to use when GUARD LOCK is enabled.

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MAIN MENU

6.1.5 ALARM OUT

Note: An alarm-out device (such as a buzzer) should be connected to an IP camera first for this
function to take effects. To configure the alarm-out device connected to the recorder itself,
please refer to “6.11.3 ALARM OUT” at page 53.

This function is used when the external alarm-out device is connected to an IP camera. You can configure an
alarm-out device to activate continuously or activate only for a period of time when it’s triggered.

In RESTORE AUTOMATICALLY,
 Choose DISABLE to allow the device to activate continuously when it’s triggered unless you switch it off manually
from the alarm-out switch control panel ( ) on the live view.
 Choose ENABLE to allow the device to activate only for a period of time (1 / 3 / 5 / 10 / 20 / 30 / 60 / 120 / 180
seconds) when it’s triggered.

ALARM OUT

CHANNEL TITLE NAME RESTORE AUTOMATICALLY ALARM OUT DURATION (SECS)


CH1 alarmout-ch1 DISABLE 1
CH2 alarmout-ch2 ENABLE 5
CH3
CH4

APPLY

6.2 RECORD

Set the image size, video quality and other related parameters individually for live display, record streaming and
sub streaming.

Note: The settings shown below depend on the setting tab you selected in this setting page.

a) D.O.R (Depend on record): When this option is checked, the video size, quality and other related
parameters will follow the configurations in RECORD STREAM.
b) PROFILE: Select the video profile pre-defined in your IP cameras. You can directly use the profile setting,
or modify the setting on this page.
c) TYPE: Select the compression format for each channel.
Note: The options selectable for TYPE depend on the camera you’re intended to connect.
d) IMAGE SIZE: Select the image size for each channel.
Note: The options selectable for IMAGE SIZE depend on the camera you’re intended to connect.
e) QUALITY: Select the video quality for each channel. The higher the value, the better the image quality.
f) I.P.S.: Image per Second, the higher the value, the more fluent the video.
Note: The options selectable for “I.P.S.” depends on the camera you’re intended to connect.
g) BITRATE (kbps): Select how much data to process per unit of time for each channel. The higher the
value, the better the video quality.
h) BITRATE CONTROL: Configure the upper bit rate limit for the selected channel if necessary.
VBR - When the bit rate of the camera exceeds the value you set, the video fluency may be affected;
CBR - When the bit rate of the camera exceeds the value you set, the image quality may be affected.
i) G.O.V.: “Group of VOPs” is used to configure the length of G.O.V. The greater of the value, the less the
bandwidth for transmission, and the poorer the image quality.

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MAIN MENU

 LIVE

VIDEO SOURCE CONFIG


LIVE RECORD STREAM SUBSTREAM

CHANNEL D.O.R PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.

CH1  PROFILE-3 H265 720 X 480 30 2048 VBR 30

CH2  PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH3  PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH4  PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

APPLY

 RECORD STREAM

VIDEO SOURCE CONFIG


LIVE RECORD STREAM SUBSTREAM

PROFILE-1

CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.

CH1 PROFILE-3 H265 720 X 480 30 2048 VBR 30

CH2 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH3 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH4 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

APPLY

 SUB STREAM

VIDEO SOURCE CONFIG


LIVE RECORD STREAM SUBSTREAM

CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V.

CH1 PROFILE-3 H265 720 X 480 30 2048 VBR 30

CH2 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH3 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

CH4 PROFILE-3 H264 1280 x 1024 30 2048 VBR 30

APPLY

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MAIN MENU

6.3 SCENARIO

This function allows you to customize a series of actions which will be run automatically after the specified event
occurs.
Several scenario rules are pre-defined for you to quickly choose and apply. If none of these rules are suitable for
you, you can choose to create your own rule from several scenario templates.

SCENARIO
EDIT NAME TRIGGER ACTION TIMER STATUS

MOTION RECORD ALL CHANNELS START RECORDING EVENT CHANNEL OFF

ALARM RECORD ALL CHANNELS START RECORDING EVENT CHANNEL OFF

GUARD RECORD GUARD START RECORDING ALL CHANNELS ON

PUSH VIDEO NOTIFICATIONS (PIR) GUARD,MOTION(CH1), PIR(CH1)… PUSH VIDEO TO SEE PLAYBACK ON
PUSH VIDEO NOTIFICATIONS
GUARD,MOTION(CH1),ALARM(CH1)… PUSH VIDEO TO SEE PLAYBACK ON
(ALARM)
MANUAL RECORD START RECORDING ALL CHANNELS EVERYDAY ON

PUSH STATUS ALL SYSTEM STATUSES PUSH STATUS EVERYDAY ON


EVENT POP-UP ON LIVE MONITOR MOTION(ALL CHANNELS),ALARM(ALL
POP UP EVENT ON LIVE MONITOR ON
(MOTION & ALARM) CHANNELS)
GUARD ON (MOTION DETECTION) GUARD ON

GUARD ON (PIR DETECTION) GUARD ON


GUARD OFF (MOTION
GUARD ON
DETECTION)
GUARD OFF (PIR DETECTION) GUARD ON
EVENT POP-UP ON EVENT MOTION(ALL CHANNELS),ALARM(ALL
PLAYBACK VIDEO ON EVENT MONITOR ON
MONITOR (MOTION & ALARM) CHANNELS)

6.3.1 Pre-defined Scenarios


There are 13 pre-defined scenarios for you to quickly enable the recording and notification functions which are
used frequently.

Note: All pre-defined scenarios are not editable. If any changes should be made to suit your need,
please add a scenario rule manually.

1) MOTION RECORD
All channels are selected in this rule. The recorder starts recording the channel which has a motion event.
Scenario template used: ONE OF (EVENT) TO (RECORD).

2) ALARM RECORD
All channels are selected in this rule. The recorder starts recording the channel which has an alarm event.
Scenario template used: ONE OF (EVENT) TO (RECORD).
Note: The alarms here refer to the alarm devices connected to the IP cameras or the NVR. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.

3) GUARD RECORD
When Guard is enabled from EagleEyes, our mobile app, the recorder starts recording all channels.
Scenario template used: ONE OF (EVENT) TO (RECORD).

4) PUSH VIDEO TRIGGERED BY BUILT-IN PIR SENSOR (For selected models only)
When motion & PIR events occur simultaneously, you’ll receive Push Video on your mobile device.
Scenario template used: ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION).
Note: To know how to enable Push Video, please refer to “APPENDIX 2 PUSH VIDEO CONFIGURATIO”
at page 69.

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MAIN MENU

5) PUSH VIDEO TRIGGERED BY EXTERNAL ALARM (For selected models only)


When motion & alarm events occur simultaneously, you’ll receive Push Video on your mobile device.
Scenario template used: ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION).
Note: The alarms here refer to the alarm devices connected to the IP cameras or the NVR. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.

Note: To know how to enable Push Video, please refer to “APPENDIX 2 PUSH VIDEO CONFIGURATIO”
at page 69.

6) MANUAL RECORD
All channels are selected in this rule. The recorder starts recording all channels at the specified time.
Scenario template used: START (RECORD) AT (TIME).

7) SEND PUSH STATUS FOR HEALTH CHECK


All system health events are selected in this rule. When one of the health events occurs at the specified time
range, you’ll receive Push Status on your mobile device.
Scenario template used: ONE OF (HEALTH EVENT) OCCURRED AT (TIME) TO SEND PUSH STATUS.

8) POP-UP ON LIVE MONITOR (MOTION AND EXTERNAL ALARM EVENT)


All channels are selected in this rule. When any motion or alarm event occurs, you’ll see pop-up messages
on the right pane (Event List) of the monitor.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: The alarms here refer to the alarm devices connected to the IP cameras or the NVR. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.

9) MOTION DETECTION ON WHEN GUARD ON (For selected models only)


All channels are selected in this rule. When Guard is enabled from EagleEyes, our mobile app, the motion
detection of all channels is also enabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: Motion detection and alarm / PIR detection are two essential elements to trigger Push Video.

10) INTERNAL ALARM (PIR) DETECTION ON WHEN GUARD ON (For selected models only)
All channels are selected in this rule. When Guard is enabled from EagleEyes, our mobile app, the PIR
detection of all channels is also enabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: The alarms here refer to the alarm devices connected to the IP cameras or the NVR. For the
alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.

11) MOTION DETECTION OFF WHEN GUARD OFF (For selected models only)
All channels are selected in this rule. When Guard is disabled from EagleEyes, our mobile app, the motion
detection of all channels is also disabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).

12) INTERNAL ALARM (PIR) DETECTION OFF WHEN GUARD OFF (For selected models only)
All channels are selected in this rule. When Guard is disabled from EagleEyes, our mobile app, the motion
detection of all channels is also disabled automatically.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).

13) PLAYBACK ON EVENT MONITOR (MOTION & EXTERNAL ALARM EVENT)


All channels are selected in this rule. When any motion or alarm event occurs, you’ll see video playback on
the monitor you set for HDMI2 DISPLAY.
Scenario template used: ONE OF (EVENT) TO DO (ACTION).
Note: You’ll also need to manually choose EVENT MONITOR and configure related settings in
DISPLAY  HDMI2 DISPLAY. For details, please refer to “6.10 DISPLAY” at page 49.
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6.3.2 Scenario Customization

Note: The functions available depend on the recorder you have.

Click and choose a template where you can press the button of EVENT, RECORD, TIME or ACTION to
customize all your events and further actions:

1. ONE OF (EVENT) TO (RECORD)


2. ONE OF (EVENT) AT (TIME) TO DO (ACTION) AND THEN (ACTION)
3. AT (TIME) TO DO (ACTION) AND THEN (ACTION)
4. ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION)
5. (EVENTS) TO TRIGGER (RECORD)
6. START (RECORD) AT (TIME)
7. ONE OF (HEALTH EVENT) OCCURRED AT (TIME) TO SEND PUSH STATUS
8. ONE OF (EVENT) TO DO (ACTION) AND THEN (ACTION)
9. ONE OF (EVENT) TO DO (ACTION)

EVENT
Up to 5 events could be added to the event list when you click the EVENT button.

Option Description

MOTION and ALARM MOTION Choose at least one channel which has enabled
motion detection.
ALARM Choose at least one channel which has
connected to our brand’s camera and an alarm
sensor is connected to the camera.
PIR Choose at least one channel which has
connected our brand’s camera with a PIR sensor
built-in.
IVS FLOW COUNTING IN Choose at least one channel which has enabled
FLOW COUNTING OUT flow counting / one way / virtual fence / scene
change depending on the option you’ve chosen.
ONE WAY PASS
VIRTUAL FENCE
CAMERA SCENE CHANGE
HEALTH CHECK LOGIN LOCKED Choose at least one status that you want to pay
SYSTEM ERROR attention to.
VIDEO LOST
VIDEO PLUGIN
NET LOGIN
POWER ON
UPS POWER LOST
UPS POWER RECOVERED
WAN UNPLUGGED
WAN PLUGIN
INTERNET CONNECTED
LAN PLUGGED
LAN PLUGIN
HDD CLEAN
HDD OVER TEMPERATURE
NO HDD EXIST
KEY UNLOCKED
FAN BROKEN
FAN REPAIRED
GUARD GUARD Enable or disable Push Video.

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RECORD

Option Description

START RECORDING EVENT GROUP Choose the record profile group you want defined
CHANNEL in MENU  RECORD  RECORD STREAM
when event recording is on.

TIME

Option Description

EVERYDAY Choose the pre-defined time range within which


HOLIDAY you want to activate the scenario rule.
WEEKDAY
Click to customize the time range within
which you want to activate the scenario rule.

ACTION
Up to 5 actions could be added to the action list when you click the ACTION button to combine a series of
actions you’d like to have.

Option Description

RECORDER RECORD Choose at least one channel to start recording,


and the record profile to use when recording is
on.
RESTORE RECORD PROFILE Restore the record profile group when the
specified action is off.
SET RECORD PROFILE Choose the record profile group defined in
MENU  RECORD  RECORD STREAM.
START RECORDING EVENT CHANNEL Choose the record profile group defined in
MENU  RECORD  RECORD STREAM
which is used for event-channel recording.
STOP RECORDING EVENT CHANNEL
START RECORDING ALL CHANNELS Choose the record profile group defined in
MENU  RECORD  RECORD STREAM
which is used for all-channel recording.
STOP RECORDING ALL CHANNELS
NOTIFICATION PUSH VIDEO TO SEE PLAYBACK When Push Video is received on the mobile
device, slide to see event playback.
PUSH VIDEO TO SEE LIVE When Push Video is received on the mobile
device, slide to see live images.
PUSH MESSAGE Enter the message you want to see on your
mobile device when an event occurs.
PUSH STATUS Send Push Status to your mobile device.
POP UP EVENT ON LIVE MONITOR Choose at least one channel to show event
icons, notifications and playback preview on the
right pane of the live display.
PLAYBACK VIDEO ON EVENT MONITOR Choose at least one channel to show its event
recording when an event occurs on the event
monitor you configured in MENU  DISPLAY.
VIDEO MAIL You can choose to receive notifications by Email
EMAIL SNAPSHOT in four ways:
1. Event videos
EMAIL STATUS
2. Snapshots
EMAIL TEXT
3. Abnormal status
4. Text
Make sure at least a recipient is selected in
RECEIVER and configure the related settings in
each setting page.
UPLOAD VIDEO TO FTP You can choose to upload event videos or
UPLOAD SNAPSHOT TO FTP snapshots to the FTP site pre-defined in MENU
 NETWORK  FTP.
Make sure at least an FTP site is selected in
PROFILE, and configure the related settings in
each setting page.
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Option Description

CAMERA PRESET Choose the channel with a speed dome camera


connected, and choose a preset point you want
the camera to move to.
To know how to set a preset point, please refer to
“5.3 PTZ Control” at page 22.
AUTO TRACKING Choose the channel with a speed dome camera
connected, and the camera supports auto
tracking.
CAMERA GUARD Choose the channel with our brand’s speed
dome camera or motorized-pan camera
connected, and enable this function to move the
camera view to the preset point you specified.
To know how to use this function, please refer to
“ADVANCED CONFIG” in “6.1.4 DETECTION” at
page 27.
ENABLE MOTION Choose at least one channel you want to enable
motion detection.
ENABLE PIR Choose the channel with our brand’s PIR camera
connected.
I/O RECORDER ALARM OUT Choose to automatically activate the alarm-out
device connected to the recorder.
CAMERA ALARM OUT Choose the channel with our brand’s IP camera
connected, and an alarm-out device (such as a
buzzer) is connected to the camera.
This option will automatically activate the
alarm-out device connected to the camera.
BUZZER Choose to activate the buzzer built in the
recorder to alert you.
MISC DELAY Set a timeout between each action.

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6.4 IVS

This function is available only when the connected IP camera supports this function.
IVS

IVS MODE DISPLAY LINE SCENE CHANGE SCENE CHANGE LEVEL SENSITIVITY
CH1 FLOW COUNTING OFF OFF MIDDLE
CH2
CH3 ONEWAY OFF OFF MIDDLE
CH4

1) IVS MODE
Select one of the following three modes depending on your environment:

MODE DESCRIPTION

FLOW COUNTING A virtual detection line is set to detect the moving direction of pedestrians for flow counting.
VIRTUAL FENCE A virtual detection line is set to detect intruders crossing the detection line, and an alarm will be
triggered.
ONE WAY A virtual detection line is set to detect intruders from the specified direction, and an alarm will be
triggered.

2) DISPLAY LINE
Select to display the detection line for IVS on the screen or not.

3) SCENE CHANGE
Select ON to trigger a motion event when the camera is sensed to be moved and the camera scene is
changed. At the same time, the icon “ ” will be also shown on the screen in addition to the motion icon “ ”.

4) SCENE CHANGE SENSITIVITY


Set the detection sensitivity for SCENE CHANGE to HIGH, MIDDLE or LOW.

5) SENSITIVITY
Set the sensitivity for IVS from 0 ~ 15. The larger the value, the more sensitive the IVS will be.

6) DISPLAY LINE
Select to display the detection line for IVS on the screen or not.

7) (Clear) & (Edit)

Select to clear the flow counting number, and to enter the setting page to set the detection line. For

details, please refer to the next section, “IVS Application”.

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IVS APPLICATION

 FLOW COUNTING

Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the

detection direction by selecting REVERSE.

Step2: Click APPLY to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or out,
and add one count to the corresponding channel on the flow counting panel.

IN People coming from the opposite direction to the arrow mark.


OUT People coming from the same direction as the arrow mark.

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 VIRTUAL FENCE and ONE WAY

Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the

detection direction by selecting REVERSE.

Step2: Click APPLY to finish the IVS setting and return to the live view.
When anyone walks across the detection line, the system will determine his movement is in or
out, and:

VIRTUAL FENCE An event happens for anyone walking across the detection line, and “ ”
will be shown on the screen.

ONE WAY An event happens for anyone walking from the opposite direction to the
arrow mark, and “ ” will be shown on the screen.

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6.5 EXPORT

6.5.1 BACKUP

Note: Before using your USB flash drive for video backup, please format it to "FAT32” first with your PC
or laptop. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE
USB FLASH DRIVE LIS at page 72.

Note: Video backup could be made via a USB flash drive or the Internet. It’s NOT allowed to connect
the hard disk to your PC / laptop directly for it may impair the recorded data saved in the hard
disk.

To copy recorded data for video backup, click to add an item for backup. You can add several items to copy
different data you need.
BACKUP

 SELECT TIME CHANNEL BACKUP TYPE DEVICE STATUS


 2017/07/18 23:03:52 ~ 2017/07/18 23:03:52 CH1 VIDEO USB DEVICE 25%

BACKUP
SOURCE DESTINATION
DATA TYPE √ VIDEO LOG TARGET USB DEVICE

RANGE 2017/07/18 23:03:52 ~ 2017/07/18 23:03:52 AVAILABLE SIZE 3 GB


SUN MON TUE WED THU FRI SAT STORAGE
< 2017 > 1 USB PATH /VIDEO …
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
< JUL > 23 24 25 26 27 28 29
30 31
< 23:03:52 > HR MIN SEC

HOURS


CHANNEL ALL

CH1 CH2 CH3 CH4

   
CH5 CH6 CH7 CH8

   
CH9 CH10 CH11 CH12

   
CH13 CH14 CH15 CH16

   

CANCEL BACKUP

Step1: In SOURCE, choose the data type (VIDEO or LOG) and the time range you want to copy from the
calendar. The date with video recording will be shown in blue.
Step2: In CHANNEL, check the channel(s) you want.
Step3: The video footage can only be saved to a USB device. Specify the where to save in the USB device in
STORAGE.
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Step4: Choose BACKUP to start. The backup video will be in the AVI format.

Note: When the video compression format is H.265, please use the video player which supports H.265
to play the video footage.

6.5.2 SCHEDULE
This function is used to schedule video backup regularly, uploading security footages to a FTP site (remotely) or
saving to an USB device connected to this device (locally).
You can configure up to 7 profiles and use one of them as your backup preference.
BACKUP
SOURCE DESTINATION
PROFILE SCHEDULE1 TARGET FTP
ACTIVE ON STORAGE
RESOLUTION RECORD STREAM FTP PROFILE Profile1
EXECUTION PERIOD DAILY FTP PATH /VIDEO
EXECUTION TIME MON 01
RANGE MON 08 : 00 ~ FRI 19 : 00

CHANNEL ALL

CH1 CH2 CH3 CH4



   
CH5 CH6 CH7 CH8

   
CH9 CH10 CH11 CH12

   
CH13 CH14 CH15 CH16

   
APPLY

Step1: In SOURCE, choose the profile you’d like to save all the settings configured in SOURCE.
Choose the video resolution (SUBSTREAM / RECORD STREAM), how often and when you’d like the
backup to execute (EXECUTION PERIOD / EXECUTION TIME), and the time which includes the
recordings you want (RANGE).

Step2: In CHANNEL, check the channel(s) you want.

Step3: In DESTINATION, choose where you want to save the data, in a USB flash drive (USB DEVICE) or
on FTP (FTP).

Step4: (Optional) If FTP is chosen in DESTINATION, go to STORAGE, and choose the profile you’d like to
save the storage path configured in FTP PATH.
Then, specify the directory where you’d like the recordings to be uploaded in FTP PATH.

Step5: Click APPLY to confirm.

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6.5.3 REGULAR REPORT


This function is used to send event reports to the specified E-mail address. Users could configure up to 5
profiles to receive different reports about specific channels at different time.

Note: This function is available only when a hard disk is installed, and the recorder is connected to
Internet.
You can configure up to 7 profiles and use one of them as your backup preference.
BACKUP
SOURCE DESTINATION
PROFILE PROFILE1 EVENT TYPE 4 SELECTED
ACTIVE ON
EXECUTION PERIOD WEEKLY EDIT E-MAIL ADDRESS
EXECUTION DAY OF WEEK MON [email protected]

EXECUTION HOUR 1

CHANNEL √ ALL

CH1 CH2 CH3 CH4



   
CH5 CH6 CH7 CH8

   
CH9 CH10 CH11 CH12

   
CH13 CH14 CH15 CH16

   
APPLY

Step1: In SOURCE, choose the profile you’d like to save all the settings configured in SOURCE.
Choose how often and when you’d like to receive reports. Finally, make sure this profile is active
(ACTIVE to ON).

EXECUTION PERIOD Select how often you want to receive reports: MONTHLY, WEEKLY or DAILY.
EXECUTION DAY OF MONTH / Depending on the option you selected in EXECUTION PERIOD:
EXECUTION DAY OF WEEK  EXECUTION DAY OF MONTH shows when MONTHLY is selected.
Select one date from 1 ~ 31 to reboot.
 EXECUTION DAY OF WEEK shows when WEEKLY is selected. Select
one day from Monday ~ Sunday to reboot.

Step2: In CHANNEL, check the channel(s) you want.

Step3: In DESTINATION, choose which event type(s) you want to see (MANUAL / MOTION / ALARM /
SYSTEM / TIMER / HUMAN DETECTION).

Step4: Click to manually add an Email address to receive reports or to select from the E-mail address
list pre-defined in NETWORK  E-MAIL, to modify the selected Email address, and to remove
the selected Email address from the recipients list.

Step5: Click APPLY to confirm.

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6.6 STORAGE

In this menu, you can check the status of each connected hard disk and configure some precaution actions to
protect each hard disk and the video data saved in it such as reminding of hard disk erasing or avoiding the hard
disks being over-heated.
STORAGE
HDD NEARLY FULL (GB) 5
HDD OVERHEAT ALERT (°C) 70
OVERWRITE ON
KEEP DATA LIMIT(DAYS) OFF
TEMPERATURE TO ENABLE FAN (°C) 30
REMINDER WHEN FORMATTING HDD OFF
ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTH STATUS
HDD2 NORMAL READY 750GB 33°C WD-WCAV53797317 269.856GB 2017/07/18 23:03:52 GOOD

1) HDD NEARLY FULL (GB)


If HDD BUZZER is enabled in MAINTAIN, select the duration time for buzzer notifications when the hard
disk available capacity is 5/10/15/20 GB left.

2) HDD OVERHEAT ALERT (°C)


Select the temperature alert for your hard disk to be aware of the possible overheat of your hard disk.

3) OVERWRITE
Be defaults, the HDD overwritten function is set to ON, and will be shown on the screen.

4) KEEP DATA LIMITS (DAYS)


Assign how many days to save the recording data from 1 to 31 days. After the assigned day(s), the recorded
data will be removed. Select OFF to disable this function.

5) TEMPERATURE TO ENABLE FAN (°C)


Choose the temperature (25 / 30 / 35 / 40) to enable the built-in fan to work for heat dissipation.

6) REMINDER WHEN FORMATTING HDD


Enable this function to allow the recorder to prompt first when it needs to format your hard disk; otherwise the
recorder will format the hard disk without asking.

7) HDD information
You can check the remaining capacity of the connected hard disk in this device and its current status.
If the health status goes to:
 GOOD - This hard disk works normal.
 BELOW AVERAGE - The hard disk might work with some errors. Please pay attention and do video backup if
needed.
 REPLACEMENT NEEDED – Please replace this hard disk immediately to ensure continuous video recording.

8) HDD details

You can check the details of the selected hard disk.

9) HDD formation

Click to format the selected hard disk and erase all data. When a hard disk is inserted to the recorder for the
first time, it’s compulsory to format the hard disk for it to work properly.

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10) Mount / Unmount HDD

HDD hot-swapping is supported for this device. There’s no need to power off the device first to install or
remove a hard disk.
When a hard disk is installed, you’ll need to click to manually mount the hard disk for it to work properly.
When you need to remove a hard disk, click to unmount the hard disk and you’ll be able to remove it.

Note: It’s not allowed to remove a hard disk without clicking first.

6.7 ACCOUNT

Note: This function is available only for SUPERVISOR.

6.7.1 USER LIST


This function is used to create a new user account, or modify or delete an existing account for different access
privilege.
USER LIST
EDIT USER NAME GROUP
admin SUPERVISOR

 How to create an account

Select , enter a user name and its password, and assign a user group in which includes the access rights you
wish to grand to this new account. Then, select SAVE to create and return to the user list page.

Note: Four user levels are pre-defined in the system for you to quickly choose: SUPERVISOR, POWER
USER, USER & GUEST. For details about available operations of each level, please refer to “6.7
ACCOUNT” at page 44.

ADD
USER NAME TEST1
PASSWORD 
CONFIRM PASSWORD 
GROUP POWER USER

SAVE CANCEL

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6.7.2 GROUP
This menu is used to create a new group with customized user access rights for different functions if needed,
and you can create a user account and assign it to your customized group.

Note: The default user groups are SUPERVISOR, POWER USER, USER and GUEST, and they’re not
allowed to be removed. For details about available local operations of each user group, please
refer to “6.7 ACCOUNT” at page 44.

Note: The functions available depend on the recorder you have.

BACKUP
MANAGER

GENERAL LOCAL NETWORK


BACKUP ALL
PTZ CONTROL OFF
POWER CONTROL ON
REVIEW LOG ON
CONFIG SETUP OFF
CLEAR LOG OFF
ACCOUNT SETUP OFF
CLEAR HDD OFF
PUSH VIDEO ON
PUSH STATUS ON
ALARM OUT ON

APPLY

Icon Meaning Description


Delete Choose a customized user group and delete it. The default user groups (SUPERVISOR,
POWER USER, USER and GUEST) can’t be removed.
Add Click to enter a group name, and select the tabs of GENERAL, LOCAL and NETWORK
to choose the corresponding functions you want to enable or disable.
Then, click APPLY to confirm.
Import You need to create a user group first to use this function.
Choose one of the default user groups you want to modify for your customized group from
the drop-down list and click choose a customized group to import the configurations.
Then, you can quickly modify the configurations and click APPLY to confirm.

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6.8 NETWORK

There are two RJ45 ports on the rear panel: WAN and LAN.

 WAN is used to connect this recorder to Internet for remote access from anywhere as long as Internet access is
available.
 LAN is used to connect to IP cameras locally.
 DDNS is used when the Internet access is available.

Note: For more details about these three functions and network configurations, please get the network
setup manual from
www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.

WAN WAN

LAN NETWORK TYPE STATIC

DDNS IP 192.168.1.112

E-MAIL GATEWAY 192.168.1.254

FTP NETMASK 255.255.255.0

MULTICASTING PRIMARY DNS 168.95.1.1

EaZy SECONDARY DNS 139.175.55.244

PORT 88

INTERNET AVAILABILITY ADDRESS www.google.com

MAC 00:0E:53:00:13:77

6.8.1 E-MAIL
Configure your E-mail account here to send event notifications or reports.

Note: To know the SMTP server and port number you should use, please check with your E-mail service
provider.

E-MAIL
SMTP SERVER SMTP.GMAIL.COM
PORT 465
MAIL FROM [email protected]
SSL ENCRYPTION ON
VERIFY PASSWORD ON
USER NAME MANAGER
PASSWORD ●●●●●●

EDIT E-MAIL ADDRESS


[email protected]

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6.8.2 FTP
Configure up to 7 FTP sites here to upload event notifications or reports.
FTP
FTP 1 FTP 2 FTP 3 FTP 4 FTP 5 FTP 6 FTP 7
NAME Profile1
SERVER 211.75.33.2144
PORT 25
USER NAME office
PASSWORD 

APPLY

6.8.3 MULTICASTING
In this menu, users could configure the multicast address and port used for each channel for data streaming.

Three streams for different usage could be configured per channel. These are used for different video data
requests from different clients.
MULTICASTING
TIMEOUT (SECS) 50
LIMIT THE TRANSFERING OF THE RECORDING STREAM 2

MULTICAST MULTICAST STREAM 1 TIME MULTICAST MULTICAST STREAM 2 TIME MULTICAST MULTICAST STREAM 3 TIME
STREAM 1 SREAM 1 PORT TO LIVE(TTL) STREAM 2 SREAM 2 PORT TO LIVE(TTL) STREAM 3 SREAM 3 PORT TO LIVE(TTL)
ADDRESS ADDRESS ADDRESS
CH1 239.0.0.1 9000 15 239.0.0.2 9002 15 239.0.0.3 9004 15
CH2 239.0.0.1 9006 15 239.0.0.2 9008 15 239.0.0.3 9010 15
CH3 239.0.0.1 9012 15 239.0.0.2 9014 15 239.0.0.3 9016 15
CH4 239.0.0.1 9018 15 239.0.0.2 9020 15 239.0.0.3 9022 15

1) TIMEOUT (SECS)
Set the timeout in second for transmission attempt in second for this channel, after which the attempt will be
down. The options are: 10 / 20 / 30 / 50 / 120 / 240 / 300.

2) LIMIT THE TRANSFERING OF THE RECORDING STREAM


Set the number of how many record streaming could be transferred at the same time.

3) MULTICAST STREAM ADDRESS


Configure the addresses used for the three streams per channel.
The address range for multicasting is from 224.0.0.0 to 239.255.255.255.
Note: The address for each stream per channel should be unique and can’t be the same as other
stream in the same channel or other channel.

4) MULTICAST STREAM PORT


Set the event recording function on / off.
Configure the ports used for the three streams per channel.
The port range is from 1 to 65535.
Note: The port for each stream per channel should be unique and can’t be the same as other stream in
the same channel or other channel.

5) TIME TO LIVE(TTL)
Set the connection time in second for each stream from 1 ~ 999.

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6.8.4 EaZy
This function is used to connect this recorder to Internet by using EaZy Networking. For details, please refer to
“APPENDIX 7 EAZY NETWORKIN” at page 76.
EaZy
ENABLE EAZY NETWORKING ON

MAC: 000e53eca7b4
UUID: E736DCBF-D4BB-4CA8-86FD-62658E2ECEC1
PORT: 80
EAZY NETWORKING OFFLINE

6.9 TIME

TIME SETUP
DATE 2009 / NOV / 17
TIME 15 : 35 : 53
FORMAT Y/M/D
NTP SERVER Pool.ntp.org
SYNC PERIOD DAILY
GMT (UTC+08:00)TAIPEI
CLIENT TIME SYNC VIA RECORDER OFF
SYNC NTP SERVER TIME SUBMIT

1) DATE
Set the current date. The default display format is YEAR – MONTH – DATE (Y-M-D).

2) TIME
Set the current time in HOUR : MIN : SEC.

3) FORMAT
Set the time display format: Y/M/D, M/D/Y or D/M/Y.

4) NTP SERVER
Click to change the default NTP server to another server they’re familiar with, or keep the default NTP server.

5) SYNC PERIOD
Select to synchronize the device time every day (DAILY), or turn this function off (OFF).

6) GMT
Select your time zone.

7) CLIENT TIME SYNC VIA RECORDER


Enable this function to synchronize the time of the connected IP cameras via the recorder when the recorder
is connected to the Internet. This could ensure the time of the recorder and IP cameras are the same to
prevent the confusion of time inconsistency.
Note: You may receive NTP-based DDoS attacks when this function is enabled. Please make sure your
network is secured to prevent this kind of attack.

8) SYNC NTP SERVER


Chose SUBMIT to synchronize the recorder’s time with the NTP server pre-defined in NTP SERVER.
Note: This function requires internet connection. Please make sure your recorder is connected to the
internet.

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6.10 DISPLAY

DISPLAY
CHANNEL TITLE ON
EVENT STATUS ON
AUTO KEY LOCK(S) 30
HDD DISPLAY MODE RE,MAINING SIZE
DISPLAY OUTPUT AUTO
LANGUAGE ENGLISH
HDMI2 DISPLAY (For selected models only) SETUP
SPOT MONITOR (For selected models only) SETUP
COMPOSITE OUTPUT (For selected models only) SETUP
VGA OTUPUT (For selected models only) MAIN MONITOR
CALL SCREEN DURATION 10
QUAD SCREEN DURATION 10
NVR MODE (For selected models only) 16

1) CHANNEL TITLE
Select to display the channel title or not (ON / OFF).

2) EVENT STATUS
Select to display the event icons or not (ON / OFF).
Note: For details about each event icon, please refer to “4.3 Status & Operation” at page 16.

3) AUTO KEYLOCK (S)


Set the time-out in second after which the key lock function is activated (NEVER / 30 / 60 / 120).

4) HDD DISPLAY MODE


Select REMAINING SIZE to show the remaining HDD capacity for recording in GB, or REMAINING
TIME to show the remaining recording time.

5) DISPLAY OUTPUT
Select the display resolution you want. The default value is AUTO. This is used for the main display output.
Note: To have the best image quality on your monitor, make sure (1) the selected output resolution is
supported by your monitor, and (2) the output settings on both the LCD monitor and the recorder
are consistent.
If the image is not positioned or scaled properly, please go to your monitor’s menu for
adjustment. For details, please refer to the user manual of your monitor.

6) LANGUAGE
Select the language of the OSD.

7) HDMI2 DISPLAY (For selected models only)


Specify how the second HDMI port is used for video output: CALL MONITOR / EVENT MONITOR /
LIVE.
 CALL MONITOR is used for sequence display. When this option is selected, go to CALL SCREEN
DURATION to select the duration time in second (03 / 05 / 10 / 15) and CALL MONITOR
PERMIT to choose the channel(s) you want for sequence display.
HDMI2 DISPLAY

FUNCTION CALL MONITOR


CALL SCREEN DURATION 5
CALL MONITOR PERMIT 4 selected

49
MAIN MENU

 EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
LAYOUT to select how many channels you want to see, and PRE-ALARM (SEC) and
POST-ALARM (SEC) to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
HDMI2 DISPLAY

FUNCTION EVENT MONITOR


LAYOUT 4
PRE-ALARM (SEC) 3
POST-ALARM (SEC) 5

 LIVE is used to select how many channels you’d like to show on the spot monitor.
HDMI2 DISPLAY

FUNCTION LIVE
LAYOUT 4

CH1 CH3

CH5 CH8

8) SPOT MONITOR (For selected models only)


Specify how the VGA port is used for video output: CALL MONITOR / EVENT MONITOR / LIVE.
 CALL MONITOR is used for sequence display. When this option is selected, go to CALL SCREEN
DURATION to select the duration time in second (03 / 05 / 10 / 15) and CALL MONITOR
PERMIT to choose the channel(s) you want for sequence display.
SPOT MONITOR

FUNCTION CALL MONITOR


CALL SCREEN DURATION 5
CALL MONITOR PERMIT 4 selected

50
MAIN MENU

 EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
LAYOUT to select how many channels you want to see, and PRE-ALARM (SEC) and
POST-ALARM (SEC) to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
SPOT MONITOR

FUNCTION EVENT MONITOR


LAYOUT 4
PRE-ALARM (SEC) 3
POST-ALARM (SEC) 5

 LIVE is used to select how many channels you’d like to show on the spot monitor.
SPOT MONITOR

FUNCTION LIVE
PROFILE 1
LAYOUT 4

CH1 CH3

CH5 CH8

9) COMPOSITE OUTPUT (For selected models only)


Specify how the composite port is used for video output: CALL MONITOR / EVENT MONITOR / LIVE.
 CALL MONITOR is used for sequence display. When this option is selected, go to CALL SCREEN
DURATION to select the duration time in second (03 / 05 / 10 / 15) and CALL MONITOR
PERMIT to choose the channel(s) you want for sequence display.
COMPOSITE OUTPUT

FORMAT NTSC
FUNCTION CALL MONITOR
CALL SCREEN DURATION 5
CALL MONITOR PERMIT 4 selected

51
MAIN MENU

 EVENT MONITOR is used when any alarm event occurs. When this option is selected, go to
LAYOUT to select how many channels you want to see, and PRE-ALARM (SEC) and
POST-ALARM (SEC) to set how many seconds you’d like to see before (0 ~ 5) and after (3 ~ 10)
the event starts.
COMPOSITE OUTPUT

FORMAT NTSC
FUNCTION EVENT MONITOR
LAYOUT 4
PRE-ALARM (SEC) 3
POST-ALARM (SEC) 5

 LIVE is used to select how many channels you’d like to show on the spot monitor.
HDMI2 DISPLAY

FORMAT NTSC
FUNCTION LIVE
PROFILE 1
LAYOUT 4

CH1 CH3

CH5 CH8

10) VGA OUTPUT (For selected models only)


Choose MAIN MONITOR or SPOT MONITOR for how the VGA port is used for video output. When
SPOT MONITOR is chosen, go to SPOT MONITOR to choose how you’d like the monitor to display the
video.

11) CALL SCREEN DURATION

Select the duration time in second (03 / 05 / 10 / 15) when the channel display mode is 1-cut and
(Sequence) is selected.

12) QUAD SCREEN DURATION

Select the duration time in second (03 / 05 / 10 / 15) when the channel display mode is 4-cut and
(Sequence) is selected.

13) NVR MODE (For selected models only)


The recorder can be used as a 9CH or 16CH recorder. When it’s used as a 9CH recorder, the live display
supports 4K2K resolution; when it’s used as a 16CH recorder, the live display supports only 1080P resolution
even when a 5MP camera is connected.

52
MAIN MENU

6.11 PERIPHERAL

6.11.1 LOCAL
LOCAL

0 5 10
MOUSE SENSITIVITY

REMOTE CONTROL ID 0

1) MOUSE SENSITIVITY
Select the mouse sensitivity. The higher the value, the more sensitive the mouse.

2) REMOTE CONTROL ID
This function is available when users need to control two or more recorders with one IR remote controller.
The ID set here is used to identify the recorder the remote controller is going to control. Please also read the
user manual of the IR remote controller for details.

6.11.2 JOYSTICK
In this menu, you can adjust the speed of pan / tilt movement of the speed dome camera or a motorized-pan
camera.

Note: To control the movement of the speed dome camera, you can choose from the PTZ control
panel and move on the screen), or simply connect the compatible joystick, AVX102, to the
recorder.

JOYSTICK

MAX SPEED OF X AXIS 100

MAX SPEED OF Y AXIS 100

CURVE ORDER OF X AXIS 1


CURVE ORDER OF Y AXIS 1

6.11.3 ALARM OUT

Note: This function is available for the models which support alarm-out connection to the recorder itself.
Please check the specifications of your recorder to know if your recorder supports this function.
To know how to configure the alarm-out device connected to an IP camera, please refer to “6.1.5
ALARM OUT” at page 30.

This function is used when the external alarm-out device is connected directly to the recorder. You can configure
an alarm-out device to activate continuously or activate only for a period of time when it’s triggered.

In RESTORE AUTOMATICALLY,
 Choose DISABLE to allow the device to activate continuously when it’s triggered unless you switch it off manually
from the alarm-out switch control panel ( ) on the live view.
 Choose ENABLE to allow the device to activate only for a period of time (1 / 3 / 5 / 10 / 20 / 30 / 60 / 120 / 180
seconds) when it’s triggered.

ALARM OUT

NAME RESTORE AUTOMATICALLY ALARM OUT DURATION (SECS)


Alarm Out1 DISABLE 1
Alarm Out2 ENABLE 5

APPLY

53
MAIN MENU

6.11.4 LOCAL ALARM IN

Note: This function is available for the models which support alarm-in connection to the recorder itself.
Please check the specifications of your recorder to know if your recorder supports this function.

This function is used when the external alarm-in device is connected directly to the recorder. You can configure
how the alarm device should work by choosing N.O. or N.C.

LOCAL ALARM IN

CHANNEL TITLE ALARM IN


CH1 N.C.
CH2 N.O.
CH3 OFF
CH4 OFF

6.12 MAINTAIN

6.12.1 SYSTEM
SYSTEM
BACKUP CONFIG SUBMIT
RESTORE CONFIG SUBMIT
RESET DEFAULT SUBMIT
DEVICE TITLE nvr_1
ENABLE AUTO PLUG AND PLAY ON
BIND MAC ADDRESS OFF
RESET ALL GUARD CONNECTION SUBMIT

1) BACKUP CONFIG / RESTORE CONFIG


To save the current configurations for later use, such as restoring after the recorder upgrade or applying to
another recorder, insert a compatible USB flash drive into the USB port, and select SUBMIT in SUBMIT in
BACKUP CONFIG to copy the current configurations to a file “System.bin” and save to your USB flash
drive.
To restore the configurations, insert the USB flash drive including “System.bin” to the USB port, and select
SUBMIT in RESTORE CONFIG.

2) RESET DEFAULT
Click SUBMIT to reset all settings or partial settings to their factory default values, and select YES to
confirm or NO to cancel. The system will reboot after reset.

3) DEVICE TITLE
Enter a title for this device.

4) ENABLE AUTO PLUG AND PLAY


Switch to ON to allow the camera to be detected and configured automatically when it’s connected to this
device.
Note: This function is available only when the brand of the cameras connected is the same as this
device.

5) BIND MAC ADDRESS


This function is recommended to be used when your surveillance system is more than 256 cameras. It would
be helpful for the system to get the address of each connected camera quickly if the system accidentally
shuts down and needs to recover.

54
MAIN MENU

6) RESET ALL GUARD CONNECTION (For selected models only)


When there’re more than 2 users who have the authority to enable Push Video on their mobile devices and
configure its related settings, it might be confusing to know whose command is working. In this case, use this
function could force the camera to discard all Push Video setup and reconfigure it.

6.12.2 UPGRADE
In this menu, you can choose to upgrade your recorder (LOCAL) or the connected our brand’s IP cameras
(CAMERA).

LOCAL
Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and insert it
into the USB port. Then, click SUBMIT to start upgrading.

Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32
format first. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE
USB FLASH DRIVE LIS at page 72.

UPGRADE
LOCAL CAMERA
UPGRADE SUBMIT

VERSION 1002-1001-1001-1000

CAMERA
You can choose to upgrade several connected IP cameras from the recorder as long as the cameras are our
brand’s IP cameras.

UPGRADE
LOCAL CAMERA
CHANNEL VERSION DIRECTORY STATUS
CH1 1085-1032-1046-1020-A1A1 /mnt/usb/FullImg-1086-1033-1046-1020.bin

CH2 1020S-1007S-1011S-1009S

CH3

CH4

UPGRADE COPY TO

Step1: Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and
insert it into the USB port.
Step2: Choose to browse to where the firmware file is saved and choose the file to upgrade. Then, choose
SELECT to confirm and return to the upgrade page.

/ USB DEVICE
NAME SIZE TYPE MODIFIED DATE
FullImg-1086-1033-1046-1020.bin 27.6MB regular file 2017-07-13 12:19:32

FullImg-1022-1007-1011-1009.bin 9.6MB regular file 2017-08-16 17:05:16

CANCEL SELECT

55
MAIN MENU

Step3: Repeat Step2 as many as needed until all cameras which need firmware upgrade are selected.
If one firmware file applies to several IP cameras, select COPY TO to apply the same file to the
applicable cameras.
Step4: Choose UPGRADE to start upgrading all selected cameras, or choose to upgrade the camera one by
one.

6.12.3 ALERT
ALERT
EXT. ALERT OFF
INT. BUZZER ON
KEY BUZZER ON
VLOSS BUZZER ON
MOTION BUZZER ON
ALARM BUZZER ON
HDD BUZZER ON
ALARM BUZZER DURATION (SEC) 10

1) EXT. ALERT
Select to enable or disable the sound when any external alarm is triggered (ON / OFF).

2) INT. BUZZER
Select to enable or disable the sound (ON / OFF) for all internal buzzers: KEY BUZZER, VLOSS
BUZZER, MOTION BUZZER, ALARM BUZZER, and HDD BUZZER.
Note: When this item is set to OFF, item 3) to item 7) will be disabled even though they are set to ON.

3) KEY BUZZER
Select to enable or disable the sound when pressing the buttons on the front panel (ON / OFF).

4) VLOSS BUZZER
Select to enable or disable the sound when video loss happened (ON / OFF).

5) MOTION BUZZER
Select to enable or disable the sound when any motion alarm is triggered (ON / OFF).

6) ALARM BUZZER
Select to enable or disable the sound when any internal alarm is triggered (ON / OFF).

7) HDD BUZZER
Select to enable or disable the sound (ON / OFF) when the HDD remaining capacity reaches to the value
set in HDD NEARLY FULL (GB).

8) ALARM BUZZER DURATION (SEC)


Select the duration time for alarm buzzer in second (5 / 10 / 20 / 40).

6.12.4 EVENT LOG


You can check all the event information (event type, time and channel), or clear all log records.

EVENT LOG
EVENT TIME COMMENT
KEY UNLOCK 2011/NOV/19 15:49:07
VIDEO LOSS 2011/NOV/19 15:32:05 04
POWER ON 2011/NOV/19 15:32:02

PREV NEXT CLEAN

56
MAIN MENU

6.12.5 ONLINE
ONLINE
ANONYMOUS VIEWER LOGIN OFF
DROP ALL CONNECTION SUBMIT
LOGIN FAILURE TIMES 3
LOCK TIME FOR LOGIN FAILURES 10 MINS

1) ANONYMOUS VIEWER LOGIN


Switch to ON to allow anonymous login, meaning there’s no need to enter user name and password for
remote access.

2) DROP ALL VIDEO CONNECTION


Click SUBMIT to force disconnection of all remote logins when needed.

3) LOGIN FAILURE TIMES


The recorder will lock the IP address with several login attempts. Choose the failure times of login attempts
from the same IP address (1 ~ 20), and go to the next option, LOCK TIME FOR LOGIN FAILURES, to
choose how much time you’d like to lock the IP address.

4) LOCK TIME FOR LOGIN FAILURES


Choose how much time you’d like to lock the IP address with several login attempts but failed (1 MIN / 2
MINS / 3 MINS / 5 MINS / 10 MINS / 30 MINS / 1 HOUR).

6.13 POWER CONTROL

Click to show the power off panel to halt, reboot or log out the system.

Icon Meaning Description

System Halt Click to stop the system and remove the power adapter.

System Reboot Click to reboot the system.

System Logout Click to log out the system and log in with another account.

57
REMOTE OPERATION

6. REMOTE OPERATION

You can also control this recorder remotely via the web browser and iOS / Android devices.

6.2 Web Browser

You can view the images or operate your recorder with a web browser, for example, Windows Edge, Microsoft
Internet Explorer, Google Chrome, Mozilla Firefox & Safari.
Note: The supported PC operation systems are Windows 10, Windows 8, Windows 7 and Windows Vista.

Note: When the video compression format of a channel is H.265, you might not be able to see the live
feed remotely via the web browser since the browser may not support to display this format.
Please change the compression format to H.264 if needed.

The user interface when you access via the web browser is nearly the same as the interface you see on the
recorder, and the operations are also the same.

Note: The illustration below is just for your reference and may be different from what you actually see.
Some functions and buttons are for selected models or certain user levels only.

Step 1: Key in the IP address used by this device in the URL address box, such as 60.121.46.236, and press
Enter. You will be prompted to enter the user name and password to access the device.
If the port number this device used is NOT 80, you need to key in the port number additionally. The
format is ipaddress:portnum.
For example, for the IP address 60.121.46.236 and port No. 888, please key
in ”http://60.121.46.236:888” into the URL address box, and press Enter.
Step 2: Enter the user name and password, and click “OK”. You will see a similar screen as the following when
the login information is correct.

Note: The default user name and password for remote access are both “admin”.

58
REMOTE OPERATION

6.3 Mobile Devices

Note: For more details about mobile surveillance via your mobile device, please visit
http://info.eagleeyes.tw/iphone/index.html.

EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It’s compatible
with iOS and Android mobile devices, and it’s free (Except EagleEyes Plus for iOS OS, and EagleEyes Plus+ for
Android OS).

6.3.1 Prerequisites
Before installing EagleEyes to your mobile device for remote surveillance, make sure you have checked the
following:
 Your mobile platform is iOS or Android.
 Mobile Internet services are subscribed and available to use for your mobile device.
Note: You might be charged for Internet access via wireless or 4G networks. For the Internet access
rate details, please check with your local network operator or service provider.

 You have noted down the IP address, port number, user name and password used to access your network
camera from Internet.

6.3.2 Where to download


Go to App Store / Play Store from your iOS / Android mobile devices and search EagleEyes to download.

When the download is completed, EagleEyes will be installed automatically to the location where all applications
are saved in your phone by default, or where you specify.

6.3.3 Setup
Step1: Open EagleEyes to go to the address book.

Step2: Then, click Add and select Manual to go to the setting page and manually add your device to
EagleEyes.

Note: If you want to use EaZy Networking to connect your recorder to the internet, please refer to
“APPENDIX 7 EAZY NETWORKIN” at page 76.

59
REMOTE OPERATION

Step3: In the setting page, enter all the information needed to access this device in the REQUIRED column,
and click Get Type to examine if the information you entered is correct. The device type will be
detected properly.

Step4: (Optional) Configure the settings in the OPTIONAL column as needed.

Step5: Click Save to return to the address book. Enable Guard to receive Push Video if your recorder
supports this function.

Step6: Click on the item you just added in the address book to access and check the live view.

60
APPENDIX 1 PRODUCT SPECIFICATIONS

APPENDIX 1 PRODUCT SPECIFICATIONS

 16CH Models (without 8-bay & PoE)

Model 1 Model 2

Hardware
Video Input One LAN port (up to 16 IP cameras)

Video Output HDMI x 2 / VGA x 1 HDMI x1 / VGA x 1 / Composite x 1


HDMI-1: Up to 3840 x 2160 (4K2K)
16CH Mode: 1080P
Video Output Resolution HDMI-2 & VGA: Up to 1920 x 1080 (Full
9CH Mode: 4K2K
HD)
Audio Output YES (Line out / HDMI) YES

Audio Input YES (Mic in) YES (Mic in)

Alarm I/O 4 in / 1 out


Either two 14TB SATA HDD installed in
the recorder, or
HDD Storage** Five 14TB hard disks one 14TB SATA HDD installed and a
disk array connected to the recorder
via the eSATA interface
Expandable with a SATA to eSATA
eSATA Port YES
cable
RS485 Port YES NO

USB Ports USB 3.0 x 1 / USB 2.0 x 2 USB 2.0 x 2

IR Remote Control YES NO

LAN port 1000Mbps


Ethernet
Internet (WAN) port 1000Mbps

Software
Video Compression Format H.265

Audio Compression Format G.711

Local / Remote Display Mode 16CH

Local / Remote Playback Mode 16CH

Single Channel Playback YES

Record Stream Dual

Recording Mode Manual / Event / Alarm / Schedule

Recording Resolution Up to 480 IPS @ 2592 x 1944 (5MP) Up to 240 IPS @ 3264 x 2440 (8MP)

Recording Throughput Up to 300Mbps Up to 80Mbps

Pre-alarm Recording YES

Quick Search Time / Event


Push Video / Push Status / Video Mail /
Event Notification Push Status / Video Mail / Message Mail
Message Mail
Security Multiple user access levels with password
(1) Browsers such as Windows Edge, Microsoft Internet Explorer, Google Chrome,
Safari & Mozilla Firefox on Windows & MAC operating systems
Remote Access
(2) CMS Lite, 32CH CMS software for Windows operating system
(3) EagleEyes on iOS & Android mobile devices
Max. Online User 20

61
APPENDIX 1 PRODUCT SPECIFICATIONS

Model 1

Software
Multicast YES

Seamless Recording*** YES

EaZy Networking YES

IVS*** YES NO

Spot Monitor Setup Call Monitor / Event Monitor / Live Monitor (VGA & Composite)

Alarm Scenario Setup YES

Alarm Pop-up & Preview YES

Free DDNS Service YES

General
Power Source (±10%) DC19V / 4.7A DC12V / 3A

Operating Temperature 10℃ ~ 40℃ (50℉~104℉)

Operating Humidity 10% ~ 85%

Dimensions (mm)*** 432 × 90 × 326 319.5 x 254.9 x 52

Net Weight (kg) 4 2


‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
Minimum PC Browsing Requirements ‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)
HDMI Matrix (HDM02) /
Full HD Matrix (HDM02)
USB Joystick (AVX102) /
Peripherals Rack Mount (PP-AVC787-00K)
SATA to eSATA cable
PTZ Joystick (AVX102)
(PWSC07F120200)
* Specifications are subject to change without notice. ** Hard disks are optional
*** Available only when the connected cameras are supported **** Dimensional tolerance: ±5mm

62
APPENDIX 1 PRODUCT SPECIFICATIONS

 36CH & 16CH Models (with 8-bay)

Model 3 Model 4 Model 5 Model 6

Hardware
One LAN port (up
Video Input One LAN port (up to 36 IP cameras)
to 16 IP cameras)
HDMI x 1 / HDMI x 2 /
Video Output HDMI x 2 / VGA x 1 / Composite x 1 VGA x 1 / VGA x 1 /
Composite x 1 Composite x 1
HDMI-1:
HDMI-1: Up to 3840 x 2160
Up to 3840 x 2160 (4K2K) HDMI: Up to 3840 (4K2K)
Video Output Resolution
HDMI-2 & VGA: x 2160 (4K2K) HDMI-2 & VGA:
Up to 1920 x 1080 (Full HD) Up to 1920 x 1080
(Full HD)
YES
Audio Output YES (Line out / HDMI) NO
(Line out / HDMI)
Audio Input YES (Mic in) NO YES (Mic in)

Alarm I/O Alarm out only NO Alarm out only

HDD Storage** Eight 14TB hard disks

eSATA Port NO

RS485 Port NO
USB 3.0 x 1 /
USB Ports USB 3.0 x 1 / USB 2.0 x 2 USB 2.0 x 2
USB 2.0 x 2
IR Remote Control YES

LAN port 1000Mbps


Ethernet
Internet (WAN) port 1000Mbps

Software
Video Compression Format H.265

Audio Compression Format G.711

Local / Remote Display Mode 36CH 16CH

Local / Remote Playback Mode 36CH 16CH

Single Channel Playback YES

Record Stream Dual

Recording Mode Manual / Event / Alarm / Schedule


Up to 480 IPS @
Up to 540 IPS @ 3264 x 2448 (8MP)
Recording Resolution 3264 x 2448
Up to 1080 IPS @ 2592 x 1944 (5MP)
(8MP)
Recording Throughput 300Mbps

Pre-alarm Recording YES

Quick Search Time / Event

63
APPENDIX 1 PRODUCT SPECIFICATIONS

Model 3 Model 4 Model 5 Model 6

Software
Push Video / Push Push Video / Push
Event Notification Status / Video Mail / Push Status / Video Mail / Message Mail Status / Video Mail /
Message Mail Message Mail
Security Multiple user access levels with password
(1) Browsers such as Windows Edge, Microsoft Internet Explorer, Google Chrome,
Safari & Mozilla Firefox on Windows & MAC operating systems
Remote Access
(2) CMS Lite, 32CH CMS software for Windows operating system
(3) EagleEyes on iOS & Android mobile devices
Max. Online User 20

Multicast YES NO YES

Seamless Recording*** YES NO YES

EaZy Networking YES

IVS*** YES NO YES


Call Monitor /
Call Monitor / Event Monitor /
Event Monitor /
Spot Monitor Setup Live Monitor NO
Live Monitor
(HDMI-2, VGA & Composite)
(HDMI-2 only)
Alarm Scenario Setup YES

Alarm Pop-up & Preview YES

Free DDNS Service YES

General
Power Source (±10%) DC19V / 3.42A

14.25W
Power Consumption (±10%)
(No hard disks connected)

Operating Temperature 10℃ ~ 40℃ (50℉~104℉)

Operating Humidity 10% ~ 85%

Dimensions (mm)**** 358 x 267 x 152

Net Weight (kg) 5.8


‧Intel core i3 or higher, or equivalent AMD
‧2GB RAM
Minimum PC Browsing Requirements ‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7, Windows Vista, DirectX 9.0 or later
‧Internet Explorer 7.x or later (Windows Edge not supported)
Peripherals Full HD Matrix (HDM02) / PTZ Joystick (AVX102)

* Specifications are subject to change without notice. ** Hard disks are optional
*** Available only when the connected cameras are supported **** Dimensional tolerance: ±5mm

64
APPENDIX 1 PRODUCT SPECIFICATIONS

 16CH & 9CH Models with PoE

Model 7 Model 8 Model 9 Model 10

Hardware
Video Input 8 LAN ports with PoE

Video Output HDMI YES (4K2K)

VGA YES (1080P / Spot Monitor Supported)

COMPOSITE YES (Spot Monitor Supported)


16CH Mode: 1080P
Video Output Resolution 4K2K
9CH Mode: 4K2K
Audio Output 1

Audio Input 1 (Mic in)

Alarm I/O 4 in / 1 out

RS485 YES
Either two 14TB SATA HDD installed in
Either one 14TB SATA HDD installed in
the recorder, or one 14TB SATA HDD
HDD Storage** the recorder, or a disk array connected
installed and a disk array connected to
to the recorder via the eSATA interface
the recorder via the eSATA interface
USB Port YES
Expandable with a SATA to eSATA Expandable with a SATA to eSATA
eSATA Port
cable cable
IR Remote Control YES

10/100 Mbps with PoE x 8


LAN port
Ethernet 10/100 Mbps x 1

Internet (WAN) port 1000Mbps

Software
Video Compression Format H.265

Audio Compression Format G.711

Local / Remote Display Mode 16CH 9CH

Local / Remote Playback Mode 16CH 9CH

Single Channel Playback YES

Record Stream Dual

Recording Mode Manual / Event / Alarm / Schedule

Recording Resolution 240 IPS @ 3264 x 2448 (8MP) 270 IPS @ 3264 x 2448 (8MP)

Recording Throughput 80Mbps 160Mbps 120Mbps

Pre-alarm Recording YES

Quick Search Time / Event

65
APPENDIX 1 PRODUCT SPECIFICATIONS

Model 7 Model 8 Model 9 Model 10

Software
Push Video / Push Push Status / Push Video / Push Push Status /
Event Notification Status / Video Mail Video Mail / Status / Video Mail Video Mail /
/ Message Mail Message Mail / Message Mail Message Mail
Security Multiple user access levels with password
(1) Browsers such as Windows Edge, Microsoft Internet Explorer, Google Chrome,
Safari & Mozilla Firefox on Windows & MAC operating systems
Remote Access
(2) CMS Lite, 32CH CMS software for Windows operating system
(3) EagleEyes on iOS & Android mobile devices
Max. Online User 20 10

Multicast YES

Seamless Recording*** YES

EaZy Networking YES

IVS*** YES NO YES NO

Spot Monitor Setup Call Monitor / Event Monitor / Live Monitor (VGA & Composite)

Alarm Scenario Setup YES

Alarm Pop-up & Preview YES

General
Free DDNS Service YES

Power Source (±10%) DC48V / 2.5A

PoE**** IEEE802.3af

Operating Temperature 10℃ ~ 40℃ (50℉~104℉)

Operating Humidity 10% ~ 85%

Dimensions (mm)***** 319.5 x 254.9 x 52 260 x 235.7 x 48

Net Weight (kg) 2 1.5


‧Intel core i3 or higher, or equivalent AMD
‧2GB RAMs
Minimum PC Browsing Requirements ‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7 & Windows Vista, DirectX 9.0 or later
‧Windows Edge, Internet Explorer 7.x or later
Full HD Matrix (HDM02) /
PTZ Joystick (AVX102) / Full HD Matrix (HDM02) /
Peripherals
SATA to eSATA cable PTZ Joystick (AVX102)
(PWSC07F120200)
* Specifications are subject to change without notice. ** Hard disks are optional *** Available only when the connected cameras are supported
**** For camera power supply ***** Dimensional tolerance: ±5mm

66
APPENDIX 1 PRODUCT SPECIFICATIONS

 4CH Models with PoE

Model 10 Model 11

Hardware
Video Input 4 LAN ports with PoE

Video Output HDMI YES (4K2K)

VGA YES (1080P / Spot Monitor Supported)

COMPOSITE NO

Video Output Resolution 4K2K

Audio Output NO

Audio Input NO

Alarm I/O NO

RS485 NO
Either one 14TB SATA HDD installed in the recorder,
HDD Storage**
or a disk array connected to the recorder via the eSATA interface
USB Port YES

eSATA Port Expandable with a SATA to eSATA cable

IR Remote Control YES

LAN port 10/100 Mbps with PoE x 4


Ethernet
Internet (WAN) port 1000Mbps

Software
Video Compression Format H.265

Audio Compression Format G.711

Local / Remote Display Mode 4CH

Local / Remote Playback Mode 4CH

Single Channel Playback YES

Record Stream Dual

Recording Mode Manual / Event / Alarm / Schedule

Recording Resolution 120 IPS @ 8MP (3264 x 2448)

Recording Throughput 80Mbps

Pre-alarm Recording YES

Quick Search Time / Event

Push Video / Push Status /


Event Notification Push Status / Video Mail / Message Mail
Video Mail / Message Mail

Security Multiple user access levels with password


(1) Browsers such as Windows Edge, Microsoft Internet Explorer, Google Chrome,
Safari & Mozilla Firefox on Windows & MAC operating systems
Remote Access
(2) CMS Lite, 32CH CMS software for Windows operating system
(3) EagleEyes on iOS & Android mobile devices
Max. Online User 20

Multicast YES

Seamless Recording*** YES

EaZy Networking YES

67
APPENDIX 1 PRODUCT SPECIFICATIONS

Model 10 Model 11

Software
IVS*** YES (4CH) NO

Spot Monitor Setup Call Monitor / Event Monitor / Live Monitor (VGA)

Alarm Scenario Setup YES

Alarm Pop-up & Preview YES

Free DDNS Service YES

General
Power Source (±10%) DC48V / 1.25A

PoE**** IEEE802.3af

Operating Temperature 10℃ ~ 40℃ (50℉~104℉)

Operating Humidity 10% ~ 85%

Dimensions (mm)***** 260 x 235.7 x 48

Net Weight (kg) 1.2 0.92

‧Intel core i3 or higher, or equivalent AMD


‧2GB RAM
Minimum PC Browsing Requirements ‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 10, Windows 8, Windows 7 & Windows Vista, DirectX 9.0 or later
‧Windows Edge, Internet Explorer 7.x or later

Full HD Matrix (HDM02) / PTZ Joystick (AVX102) /


Peripherals
SATA to eSATA cable (PWSC07F120200)

* Specifications are subject to change without notice. ** Hard disks are optional *** Available only when the connected cameras are supported
**** For camera power supply ***** Dimensional tolerance: ±5mm

68
APPENDIX 2 PUSH VIDEO CONFIGURATION

APPENDIX 2 PUSH VIDEO CONFIGURATION

Note: This function is for selected models only. Please check the product specifications or check with
your installer to know more details.

A2.1 Alarm Sensor Connection

Connect the alarm sensor, such as magnetic contacts, to the alarm-in port on the rear panel. Alarm-in 1
corresponds to video channel 1, alarm-in 2 corresponds to video channel 2, and so on.
Note: The voltage restriction for alarm-in device connection is under DC24V 1A.

If the connected IP camera is our brand’s IP camera with alarm I/O support, you can also connect the alarm
sensor to the camera.
Note: Please check the user manual of the camera to know voltage restriction for alarm-in device
connection.

Then, go to MENU  CAMERA  DETECTION and make sure:


1. MOTION is set to ON.
2. ALARM is configured (N.C. / N.O.) when an external alarm device is connected, or
INTERNAL ALARM is set to ON when the connected camera has a PIR sensor built-in.
DETECTION

CHANNEL TITLE ALARM INTERNAL ALARM SENSITIVITY MOTION AREA ADVANCED CONFIG

CH1 OFF ON ON EDIT

CH2 N.C. OFF ON EDIT

CH3 N.O. OFF OFF EDIT

CH4 OFF OFF OFF EDIT

APPLY

69
APPENDIX 2 PUSH VIDEO CONFIGURATION

A2.2 Configuration

Before configuring Push Video, make sure:

1. The system is set up as described in “2. CONNECTION” at page 3.


2. This recorder is connected to Internet.
3. You’ve installed the app, EagleEyes, on your iOS or Android mobile devices.
For details, please refer to “6.3 Mobile Devices” at page 59.

Step1: Go to MENU  SCENARIO, and enable the necessary rules:

If your alarm sensor is… Please enable …


External alarm sensor 1. PUSH VIDEO TRIGGERED BY EXTERNAL ALARM
2. MOTION DETECTION ON WHEN GUARD ON
PIR sensor built-in 1. PUSH VIDEO TRIGGERED BY BUILT-IN PIR SENSOR
2. MOTION DETECTION ON WHEN GUARD ON
3. INTERNAL ALARM (PIR) DETECTION ON WHEN GUARD ON

Step2: Open EagleEyes, and add this recorder to the EagleEyes address book.

A2.3 Enable Push Video

A2.3.1 From iOS Mobile Device (iPhone / iPad)


Step1: In the iPhone / iPad main menu, select Settings  Notifications. Select EagleEyes, and make sure
the notification is set to on.

70
APPENDIX 2 PUSH VIDEO CONFIGURATION

Step2: Open EagleEyes, and switch Guard to ON. You’ll receive the message indicating that Push Video is
on.
Step3: Return to the main page or standby page. You’ll receive event notifications when there’s an alarm event.
Follow the on-screen instruction to immediately play the recorded clip.

A2.3.2 From Android Mobile Device


Step1: Open EagleEyes, and switch Guard from OFF to ON. You’ll receive the message indicating that Push
Video is on.
Step2: Return to the main page or standby page. You’ll receive event notifications when there’s an alarm event.
Follow the on-screen instruction to immediately play the recorded clip.

71
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST

APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST

Please upgrade the firmware of the recorder to the latest version to ensure the accuracy of the following table. If the
USB flash drive is not supported by the recorder, you will see on the screen.

Note: Please use your PC to format the USB flash drive as “FAT32”.

Note: You can backup up to 2GB video data for one-time USB backup. To backup more data, please set
the time & channel(s) you want, and start USB backup again.

MANUFACTURER MODEL CAPACITY

Transcend JFV35 4GB

JFV30 8GB

Kingston DataTraveler 1GB

PQI U172P 4GB

Apacer AH320 2GB

AH320A 8GB

AH220 1GB

AH320 4GB

A-data RB-18 1GB

Sandisk Cruzer Micro 2GB

Cruzer Micro 4GB

Cruzer4-pk 2GB

Netac U208 1GB

MSI F200 4GB

SONY Micro Vault Tiny 2GB 2GB

Micro Vault Tiny 4GB 4GB

Micro Vault Tiny 1GB

72
APPENDIX 4 COMPATIBLE HARD DISK LIST

APPENDIX 4 COMPATIBLE HARD DISK LIST

Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table.

Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process
works properly.

Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure
the device works properly.

Seagate*
MODEL CAPACITY MODEL CAPACITY
ST1000VX001 1TB ST6000VX0001 6TB**

ST1000VX005 1TB ST6000VX0011 6TB**

ST2000VX004 2TB ST6000NM0024 6TB**

ST3000VM002 3TB ST6000VX001 6TB**

ST3000VX004 3TB ST8000VX002 8TB**

ST3000VX005 3TB ST8000VX0022 8TB**

ST4000VM000 4TB ST100000VX0004 10TB**

ST4000VX000 4TB ST10000VX0004 10TB**

ST4000VX002 4TB ST10000VE0004 10TB**

ST4000VX007 4TB ST14000VX0008 14TB**

WD
MODEL CAPACITY MODEL CAPACITY
WD10PURX 1TB WD30EFRX 3TB
WD20PURX 2TB WD40PURX 4TB
WD20EURS 2TB WD40EURX 4TB
WD20EURX 2TB WD60EURX 6TB**
WD20EFRX 2TB WD60PURX 6TB**
WD2002FAEX 2TB WD6001FFWX 6TB**
WD30PURX 3TB WD6001FSYZ 6TB**
WD30EURX 3TB WD121PURZ 12TB**

TOSHIBA
MODEL CAPACITY MODEL CAPACITY
DT01ACA050 500GB MD03ACA200V 2TB
DT01ABA050V 500GB DT01ABA300V 3TB
DT01ACA100 1TB DT01ACA300 3TB
DT01ABA100V 1TB MD03ACA300V 3TB
DT01ACA200 2TB MD03ACA400V 4TB
DT01ABA200V 2TB MD04ABA500V 5TB

* To know more details about SRS and its related support and service, please contact your local Seagate representative directly.
** Please be advised to pay attention to the heat dissipation of the hard disk which is over 4TB because it might generate much heat
during operation. It’s recommended that ambient temperature is not over 35°C.

73
APPENDIX 5 BATTERY REPLACEMENT

APPENDIX 5 BATTERY REPLACEMENT

The time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded
data, and users may have problems in searching the event clip they want. To keep the device time from resetting, a
non-chargeable lithium battery, CR2032, is installed in the device.

However, the device time might still get reset when the battery is low or even running out of power. If so, please
replace the device battery, CR2032, right away as instructed below.

 How to replace CR2032

Note: The lithium battery, CR2032, is a non-chargeable battery, and should be purchased separately.
Please replace only with the same or equivalent type battery in case of danger.
Step1: Stop all recording immediately to prevent the disorder of the recorded data. Then, back up the recorded data
if necessary.

Step2: Power off the device, and disconnect the power.

Step3: Remove the device upper cover or rear panel to find the battery on the mainboard.

Step4: Push the release as indicated below to remove the battery.

Step5: Get a new battery and install it to its slot on the main board.
 For Type 1, install it with the side of “CR2032” facing up as shown above.
 For Type 2, install it without the side of “CR2032” facing you as shown above.

Step6: Replace the cover and connect to power.

Step7: Set the date & time, and resume recording.

74
APPENDIX 6 DISK ARRAY COMPATIBLE LIST

APPENDIX 6 DISK ARRAY COMPATIBLE LIST

Here's the compatible list for disk arrays.

Note: For the compatible hard disks used for those disk arrays listed below, please check their
respective user manuals or official websites.

Brand Model Number


Proware EP-D501-AA
EP-2123-UA-R
RAIDON GT1650-SB3
GR3630-SB3
STARDOM DR5-WBS3

75
APPENDIX 7 EAZY NETWORKING

APPENDIX 7 EAZY NETWORKING

EaZy Networking is a free P2P cloud service to connect AVTECH devices to the Internet automatically by
plug-and-play, enabling you to check the live view via your mobile device or laptop at anytime.

In most cases, the device is connected via P2P. Connection via the relay server is only applied to some complex
environments such as the private IP-based network environment used by a large enterprise. There is no speed
limitation of P2P connection. To obtain stable transmission, it's recommended to purchase our data plan of 1GB or
7GB. Each device will enclose a 2GB data plan for a free trial.

EaZy Networking could be configured via EagleEyes on an iOS / android device, or via Internet Explorer.

Note: The instructions below explain how to configure via the free mobile app, EagleEyes. To know how
to configure via Internet Explorer, please check the complete user manual.

Before using this function, make sure:


 This recorder is connected to a switch or router, and the switch or router is ready for Internet connection.

 The network icon on the bottom right corner is , not .


 You have an iOS / Android mobile device with EagleEyes installed.

A8.1 Via EagleEyes on iOS / Android Device


A8.1.1 Recorder Setup

Step1: Go to MENU  NETWORK  WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .
Note: DHCP allows your router to assign an IP address for your device automatically. There are also
STATIC and PPPOE to choose for the network type. Please choose the one needed for your
network environment and get the information needed from your installer or network service
provider.

WAN WAN

LAN NETWORK TYPE DHCP

DDNS IP 192.168.1.112

E-MAIL GATEWAY 192.168.1.254

FTP NETMASK 255.255.255.0

EaZy PRIMARY DNS 168.95.1.1

SECONDARY DNS 139.175.55.244

PORT 88

INTERNET AVAILABILITY ADDRESS www.google.com

MAC 00:0E:53:00:13:77

Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You’ll need to scan
the QR code later.
WAN EaZy
LAN ENABLE EAZY NETWORKING ON
DDNS
E-MAIL
FTP MAC: 000e53eca7b4
UUID: E736DCBF-D4BB-4CA8-86FD-62658E2ECEC1
PORT: 80
EaZy EAZY NETWORKING OFFLINE

76
APPENDIX 7 EAZY NETWORKING

A8.1.2 EagleEyes Setup


Two options can be chosen for EaZy Networking: EaZy and QR Code. EaZy is used for both recorders and IP
cameras while QR Code is used only for recorders.

When a device is configured to the internet via EaZy, the person who configures the device has the administrator
permission of this device and also has the power to assign who can access the device remotely, by the web
browser of Internet Explorer or the mobile app of EagleEyes.

When a device is configured to the internet via QR Code, everyone has the right to access the device as long as
he/she is able to scan the QR code of the device. However, he/she can only access the device via the mobile app
of EagleEyes. Internet Explorer is not supported.

By QR Code

Step1: Open EagleEyes on your mobile device, and select Add on the bottom. Then, click QR Code.

Step2: Scan the QR code shown on your recorder, and enter the title of this device and its user name and
password.

Step3: Make sure you see the device type when you tap Get Type. If not, the device is not connected properly.
Then, Tap Apply to complete the process and you’re ready to see the live view.
Note: For the first time to connect your device to the internet, the default user name and password are
both admin. If it’s been configured before, make sure you’ve known its current user name and
password since they may be changed for security purpose.

Step1: Go to MENU  NETWORK  WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .

By QR Code
Step1: Open EagleEyes on your mobile device, and select “…” on the top left corner in the address book. Then,
click EaZy.

Step2: Click Login and register an account for “Cloud Service”. If you’ve got an account, please just log in.

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APPENDIX 7 EAZY NETWORKING

Step3: Go back to the address book and click + to add a new device. Select EaZy, and choose the recorder icon
to continue.

Step4: Click in the section of MAC address to open the QR code scan page, and scan the QR code on the
recorder screen mentioned in Step2. The MAC address will be filled automatically.
Fill in the Captcha code manually, and click Apply.

Step5: Follow the on-screen instruction to finish the rest of the settings, and see if this device is added
successfully to the address book as a cloud device.
At the same time, you’ll be prompted to confirm if you want to remove the default user name and password.
 When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the
cloud service, you could only reset the recorder and do all configurations again.
 When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.

Confirm if you want to keep the default account to continue, and return to the address book. You’ll see the
newly-added device in the address with a cloud icon on it.

Step6: Click the newly-added device and see if you could access successfully.

78
APPENDIX 7 EAZY NETWORKING

A8.1.3 Checking Remaining Data Allowance


Step1: Log into the cloud service.
Step2: Select Details to go to account information, and select Available Data Allowance.

A8.1.4 Sharing Cloud Device Access with Other Account(s)

Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.

Step1: Log into the cloud service.


Step2: Select Buddy to go to the buddy sharing page. Then, choose the device you want to share with, and
switch from OFF to “Share”.

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APPENDIX 7 EAZY NETWORKING

Step3: Choose the device you want to share with.


Step4: Enter the cloud account or the E-mail registered by the account, and select Add.

Step4: Check again the account with which you want to share your cloud device, and select Next to confirm and
continue.
Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.
 Who should pay data allowance:

Who should
pay data The order to consume data allowance
allowance

The free data allowance provided by the device -> The additional data allowance shared to
I other account(s) by the owner -> The additional data allowance of the device’s owner ->
The data allowance shared to other account(s) by the buddy

The additional data allowance of the buddy -> The data allowance shared with other
Buddy
account(s) by the buddy

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APPENDIX 7 EAZY NETWORKING

Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select Share! to confirm.

Step7: (Optional) Configure the data allowance shared to other accounts to use.

Step8: Return to the address book of EagleEyes. You’ll see the device being shared is marked with an icon of two
people.

A8.2 Via Internet Explorer on PC / Laptop

Note: EaZy Networking setup via a web browser is only available on Internet Explorer.

A8.2.1 Setup

Step1: Go to MENU  NETWORK  WAN. Set NETWORK TYPE to DHCP, and make sure the network
icon on the bottom right corner is changed from to .
Note: DHCP allows your router to assign an IP address for your device automatically. There are also
STATIC and PPPOE to choose for the network type. Please choose the one needed for your
network environment and get the information needed from your installer or network service
provider.

WAN WAN

LAN NETWORK TYPE DHCP

DDNS IP 192.168.1.112

E-MAIL GATEWAY 192.168.1.254

FTP NETMASK 255.255.255.0

MULTICASTING PRIMARY DNS 168.95.1.1

EaZy SECONDARY DNS 139.175.55.244

PORT 88

INTERNET AVAILABILITY ADDRESS www.google.com

MAC 00:0E:53:00:13:77

81
APPENDIX 7 EAZY NETWORKING

Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You’ll need to scan
the QR code later.
WAN EaZy
LAN ENABLE EAZY NETWORKING ON
DDNS
E-MAIL
FTP
MULTICASTING
EaZy

Step3: Open Internet Explorer on a PC / laptop, and enter https://ez.eagleeyes.tw.


In the login page, register an account for “Cloud Service”. If you’ve got an account, please just log in.
Note: You PC must be connected to Internet.

Step4: Click + on the left pane, and you’ll be prompted to install plugins: EaZy Control and EaZy Wizard. Please
follow the instructions to install these two plugins to ensure the service works properly.
Note: If you’re not prompted to install the plugin, please lower the security level of Internet Explorer,
and try to log into the cloud service again.

Step5: Enable EaZy Wizard, and click Start to go to the login page. Log into the cloud service.

Step6: Select the recorder picture, or choose DVR / NVR on the bottom right corner. Then, enter the MAC
address you wrote down in Step2, and the security code.

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APPENDIX 7 EAZY NETWORKING

Click Apply to continue.

Step7: When your device is found, you’ll be directed to the next page to change the device title if you want.
Note: The device name changed here will be fixed and can’t be changed later.
Click Apply to continue. You’ll be prompted to confirm if you want to remove the default user name and
password.
 When the default user name and password are removed, you can ONLY use the user name and password of
the cloud service to access this recorder locally and remotely. If you forget the user name and password of the
cloud service, you could only reset the recorder and do all configurations again.
 When the default user name and password are kept, other people might be able to access this recorder if they
know the default user name and password of this recorder.

Confirm if you want to keep the default account, and click Apply to continue and return to the main page.

Step8: You’ll see the newly-added device with a cloud icon on the left pane. Drag and hold the device to the
display area on the right pane to show in the same window, or simply double-click the device to open the
device view in another window.

83
APPENDIX 7 EAZY NETWORKING

A8.2.2 Checking Remaining Data Allowance


Step1: Log into the cloud service.
Step2: Select “Account Information” on the top right corner to go to account information, and select Available
Data Allowance.

A8.2.3 Sharing Cloud Device Access to Other Account(s)

Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be
failed because it is still restricted to the maximum online user setup of the device.

Step1: Log into the cloud service.


Step2: Select Buddy Share to go to the buddy sharing page. Then, choose the tab Your own device(s), and
select Share With Buddy.

Step3: Choose the cloud device you want to share, and click Next to enter the cloud account or the E-mail
registered by the account you want to share with. Then, select Add.

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APPENDIX 7 EAZY NETWORKING

Step4: Check again the account to which you want to share your cloud device.
To add more accounts, select Add; to remove the existing account, select Delete; to continue buddy
setup, select Next.

Step5: Specify the access permission of the specified account, which account’s data allowance should be
consumed after access successfully, and how long the account is allowed to stay after access successfully.

 Who should pay data allowance:

Who should
pay data The order to consume data allowance
allowance

The free data allowance provided by the device -> The additional data allowance shared to
I other account(s) by the owner -> The additional data allowance of the device’s owner ->
The data allowance shared to other account(s) by the buddy

The additional data allowance of the buddy -> The data allowance shared with other
Buddy
account(s) by the buddy

Step6: Check again the configurations you made for the account to which you want to share your cloud device,
and select Share! to continue.

Step7: (Optional) Configure the data allowance shared to other accounts to use.

Step8: Return to the main page. You’ll see the device being shared is marked with an icon of two people.

85
APPENDIX 7 EAZY NETWORKING

A8.3 Icons

Icon Color Indication

Teal This device is a DVR or NVR.

Blue This device is an IP camera.

Orange This device is an IP speed dome camera.

Red This device is disconnected and unidentified.

This device is configured to the Internet via EaZy Networking


or (AVTECH Cloud Service).
Depending on the device color
The cloud icon will be grayed out if the EaZy server can’t be
connected.
You’ve shared the access right of the device with other cloud
Depending on the device color account via Buddy (AVTECH Cloud Service).
The icon will be grayed out if you disable the device share.

The icon will be grayed out if the device share is disabled by the
Depending on the device color
owner of the device.

For example, if you see as the device type, you’ll know:

- This device is an IP camera.


- This device is connected to the Internet via EaZy Networking.
- You were shared with the access right of the device, but the device share is disabled now.

86

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