Name of Learner: Grade Level: Section: Date: Learning Activity Sheet

COMPUTER SYSTEM SERVICING
Name of Learner:
Grade Level:
Section:
Date:
LEARNING ACTIVITY SHEET
APPLYING QUALITY STANDARDS
Background Information for Learners
Technical Terms
Checklist - help organize data by category

Durability - enduring; resisting wear
Flowchart - describes process in as much detail as possible by graphically
displaying the steps in proper sequence
Hardware - refers to the electronic and mechanical components that make a
computer system.
Histogram - plots data in a frequency distribution table
Hostile - being an enemy; unfriendly
ISO - International Standardization Organization
OHS - Occupational Health and Safety procedures
Pareto diagram - puts data in a hierarchical order which allows the significant
problems to be connected first.
PPE - personal protective equipment
Quality - essential character nature; degree or grade of excellence
Scatter diagram- shows how two variables are related and is this used to test for
cause and effect relationships
Standards - as one serving the emblem of a nation; something as accepted as a
basis
for comparison
Fault Identification and Reporting
These are the things to be considered when:
A. Receiving Materials:
1. Match the packing slip to the items received and ensures that the materials
are destined on tour department.
2. That you are receiving the materials indicated on the purchase order with
regard to quantity and discount.
3. That the materials are in acceptable condition.
4. That terms regarding installation and/or set-up of equipment are met.
B. Receiving Reports
Whenever goods are received:
1
1. The person receiving the goods must document, using the administrative
software, that all goods were received for each requisition before any
payment can be made to the vendor.
2. Any exceptions must be noted so that partial payments can be processed or
defective goods can be returned.
C. Return of Merchandise
When merchandise is received which is incomplete or defective, the supervisor will
return the materials to the supplier or to the store where it was bought and make
arrangements with the vendor for replacement.
D. Make an Inventory Report of the Materials

All materials received must be listed and be reported to monitor how many materials
are already on hand, purchased or damaged.
Effective management checks are an important means of providing assurance of

the integrity and security of the benefit processes. They are also useful in identifying
training needs; indicating possible weaknesses in procedure and ensuring the
section meets its accuracy target set for Best Value Performance Indicators
purposes.
Methodology
The teacher will be the assessor. Learners will be assigned that will:
1.) act as Quality Checker;
2.) responsible for monitoring and coordinating the checking arrangements and;
3.) must generate reports when receiving the equipment.
The Quality checker will record the date of receipt, name of the materials purchased,
quantity, official receipt number, signature of the person who bought the materials
and signed his name afterwards. The Quality checker will identify if the materials are
in good condition or damage and /or needing for replacements. This will also be
recorded on his report.
Feedback
Once the Quality checker has completed all the reports, the assessor will check if the
Quality Checker provides all the data needed in the report.
2
Learning Competency with code
Assess Condition of Received Equipment - TLE_IACSS9-12AQS-Ia-1

o Check the received materials against workplace standards and specifications
Directions/ Instructions
You are assigned to be the Quality checker for the Month of October. Make a Log
Report, and Assessment Report using the following data below. Make sure you will
record all the items listed and if they were in good condition or not. Write your
answer on a sheet of paper.
Exercises / Activities
1. - June 9, 2008
- 5 Hard disk, 2 128MB SDRAM memory chips
3
- Received from Jun Salcedo (PC chain), OR #20256
- Found out that 1 Hard disk has error need for replacement
2. - June 15, 2008

- Refill ink cartridge from STARINK Shop, OR# 5623
3. - June 20, 2008

- 10 PS/2 keyboard, 10 Optic mouse, 2 power supply
- Received from Allan Rivera (Octagon), OR#12544
- 3 defective keyboard need replacement
4. - June 28, 2008

- 2 CD-Rom drive
- Received from Jun Salcedo (PC Chain), OR#20400
Assignment
1. What is workplace procedure?

2. Give five examples of behaviour that may affect the quantity of work.
3. Give five examples of behaviour that may affect the quality of work.
Reflection (Learners must write own reflection about the activity taken)
4
References for learners
http://www.empf.org/empfasis/aug04/prop.htm
http://www.lakeland.cc.il.us/~internal/policymanual/10fiscalaffairs/1026.PO
L.htm
http://www.gao.gov/new.items/d0871.pdf
http://www.plant-materials.nrcs.usda.gov/pubs/nmpmcnl6045.pdf
http://www.cdpr.ca.gov
http://www.freepatentsonline.com
https://kapitolyohs.files.wordpress.com/2011/06/applying-quality-
standard.pdf
Prepared by:
GASPAR HOWELL F. MINGA

Master Teacher II

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COMPUTER SYSTEM SERVICING

LEARNING ACTIVITY SHEET

APPLYING QUALITY STANDARDS

Background Information for Learners

Checklist - help organize data by category

Fault Identification and Reporting

These are the things to be considered when:

D. Make an Inventory Report of the Materials

Effective management checks are an important means of providing assurance of

Assess Condition of Received Equipment - TLE_IACSS9-12AQS-Ia-1

2. - June 15, 2008

3. - June 20, 2008

4. - June 28, 2008

1. What is workplace procedure?

GASPAR HOWELL F. MINGA

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