7.3.2.7 Lab - Testing Network Connectivity With Ping and Traceroute
7.3.2.7 Lab - Testing Network Connectivity With Ping and Traceroute
7.3.2.7 Lab - Testing Network Connectivity With Ping and Traceroute
Topology
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 1 of 16
Addressing Table
Device
LOCAL
Interface
IP Address
Subnet Mask
Default Gateway
G0/1
192.168.1.1
255.255.255.0
N/A
S0/0/0 (DCE)
10.1.1.1
255.255.255.252
N/A
S0/0/0
10.1.1.2
255.255.255.252
N/A
S0/0/1 (DCE)
10.2.2.2
255.255.255.252
N/A
G0/1
192.168.3.1
255.255.255.0
N/A
S0/0/1
10.2.2.1
255.255.255.252
N/A
S1
VLAN 1
192.168.1.11
255.255.255.0
192.168.1.1
S3
VLAN 1
192.168.3.11
255.255.255.0
192.168.3.1
PC-A
NIC
192.168.1.3
255.255.255.0
192.168.1.1
PC-C
NIC
192.168.3.3
255.255.255.0
192.168.3.1
ISP
REMOTE
Objectives
Part 1: Build and Configure the Network
Part 2: Use Ping Command for Basic Network Testing
Part 3: Use Tracert and Traceroute Commands for Basic Network Testing
Part 4: Troubleshoot the Topology
Background / Scenario
Ping and traceroute are two tools that are indispensable when testing TCP/IP network connectivity. Ping is a
network administration utility used to test the reachability of a device on an IP network. This utility also
measures the round-trip time for messages sent from the originating host to a destination computer. The ping
utility is available on Windows, Unix-like operating systems (OS), and the Cisco Internetwork Operating
System (IOS).
The traceroute utility is a network diagnostic tool for displaying the route and measuring the transit delays of
packets travelling an IP network. The tracert utility is available on Windows, and a similar utility, traceroute, is
available on Unix-like OS and Cisco IOS.
In this lab, the ping and traceroute commands are examined and command options are explored to modify
the command behavior. Cisco devices and PCs are used in this lab for command exploration. Cisco routers
will use Enhanced Interior Gateway Routing Protocol (EIGRP) to route packets between networks. The
necessary Cisco device configurations are provided in this lab.
Note: The routers used with CCNA hands-on labs are Cisco 1941 Integrated Services Routers (ISRs) with
Cisco IOS Release 15.2(4)M3 (universalk9 image). The switches used are Cisco Catalyst 2960s with Cisco
IOS Release 15.0(2) (lanbasek9 image). Other routers, switches and Cisco IOS versions can be used.
Depending on the model and Cisco IOS version, the commands available and output produced might vary
from what is shown in the labs. Refer to the Router Interface Summary Table at the end of this lab for the
correct interface identifiers.
Note: Make sure that the routers and switches have been erased and have no startup configurations. If you
are unsure, contact your instructor.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 2 of 16
Required Resources
3 Routers (Cisco 1941 with Cisco IOS Release 15.2(4)M3 universal image or comparable)
2 Switches (Cisco 2960 with Cisco IOS Release 15.0(2) lanbasek9 image or comparable)
Console cables to configure the Cisco IOS devices via the console ports
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 3 of 16
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 4 of 16
Step 1: Test network connectivity from the LOCAL network using PC-A.
All the pings from PC-A to other devices in the topology should be successful. If they are not, check the
topology and the cabling, as well as the configuration of the Cisco devices and the PCs.
a. Ping from PC-A to its default gateway (LOCALs GigabitEthernet 0/1 interface).
C:\Users\User1> ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time<1ms TTL=255
Reply from 192.168.1.1: bytes=32 time<1ms TTL=255
Reply from 192.168.1.1: bytes=32 time<1ms TTL=255
Reply from 192.168.1.1: bytes=32 time<1ms TTL=255
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 5 of 16
TTL
192.168.1.1 (LOCAL)
192.168.1.11 (S1)
10.1.1.1 (LOCAL)
10.1.1.2 (ISP)
10.2.2.2 (ISP)
10.2.2.1 (REMOTE)
192.168.3.1 (REMOTE)
192.168.3.11 (S3)
192.168.3.3 (PC-C)
Notice the average round trip time to 192.168.3.3 (PC-C). The time increased because the ICMP
requests were processed by three routers before PC-A received the reply from PC-C.
C:\Users\User1> ping 192.168.3.3
Pinging 192.168.3.3 with 32 bytes of data:
Reply from 192.168.3.3: bytes=32 time=41ms
Reply from 192.168.3.3: bytes=32 time=41ms
Reply from 192.168.3.3: bytes=32 time=40ms
Reply from 192.168.3.3: bytes=32 time=41ms
TTL=125
TTL=125
TTL=125
TTL=125
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 6 of 16
-a
-n
-l
-f
-i
-v
-r
-s
-j
-k
-w
-R
-S
-4
-6
count
size
TTL
TOS
count
count
host-list
host-list
timeout
srcaddr
To illustrate the results when a host is unreachable, disconnect the cable between the REMOTE router
and the S3 switch, or shut down the GigabitEthernet 0/1 interface on the REMOTE router.
Reply from 192.168.3.3: bytes=32 time=41ms TTL=125
Reply from 192.168.1.3: Destination host unreachable.
Reply from 192.168.1.3: Destination host unreachable.
While the network is functioning correctly, the ping command can determine whether the destination
responded and how long it took to receive a reply from the destination. If a network connectivity problem
exists, the ping command displays an error message.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 7 of 16
Reconnect the Ethernet cable or enable the GigabitEthernet interface on the REMOTE router (using the
no shutdown command) before moving onto the next step. After about 30 seconds, the ping should be
successful again.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.3.3: bytes=32 time=41ms TTL=125
Reply from 192.168.3.3: bytes=32 time=40ms TTL=125
Step 3: Test network connectivity from the LOCAL network using Cisco devices.
The ping command is also available on Cisco devices. In this step, the ping command is examined using the
LOCAL router and the S1 switch.
a. Ping PC-C on the REMOTE network using the IP address of 192.168.3.3 from the LOCAL router.
LOCAL# ping 192.168.3.3
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.3.3, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 60/64/68 ms
The exclamation point (!) indicates that the ping was successful from the LOCAL router to PC-C. The
round trip takes an average of 64 ms with no packet loss, as indicated by a 100% success rate.
b. Because a local host table was configured on the LOCAL router, you can ping PC-C on the REMOTE
network using the hostname configured from the LOCAL router.
LOCAL# ping PC-C
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.3.3, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 60/63/64 ms
c.
There are more options available for the ping command. At the CLI, type ping and press Enter. Input
192.168.3.3 or PC-C for the Target IP address. Press Enter to accept the default value for other options.
LOCAL# ping
Protocol [ip]:
Target IP address: PC-C
Repeat count [5]:
Datagram size [100]:
Timeout in seconds [2]:
Extended commands [n]:
Sweep range of sizes [n]:
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.3.3, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 60/63/64 ms
d. You can use an extended ping to observe when there is a network issue. Start the ping command to
192.168.3.3 with a repeat a count of 500. Then, disconnect the cable between the REMOTE router and
the S3 switch or shut down the GigabitEthernet 0/1 interface on the REMOTE router.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 8 of 16
The letter U in the results indicates that a destination is unreachable. An error protocol data unit (PDU)
was received by the LOCAL router. Each period (.) in the output indicates that the ping timed out while
waiting for a reply from PC-C. In this example, 5% of the packets were lost during the simulated network
outage.
Note: You can also use the following command for the same results:
LOCAL# ping 192.168.3.3 repeat 500
or
LOCAL# ping PC-C repeat 500
e. You can also test network connectivity with a switch. In this example, the S1 switch pings the S3 switch
on the REMOTE network.
S1# ping 192.168.3.11
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.3.11, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 67/67/68 ms
The ping command is extremely useful when troubleshooting network connectivity. However, ping cannot
indicate the location of problem when a ping is not successful. The tracert (or traceroute) command can
display network latency and path information.
Part 3: Use Tracert and Traceroute Commands for Basic Network Testing
The commands for tracing routes can be found on PCs and network devices. For a Windows-based PC, the
tracert command uses ICMP messages to trace the path to the final destination. The traceroute command
utilizes the User Datagram Protocol (UDP) datagrams for tracing routes to the final destination for Cisco
devices and other Unix-like PCs.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 9 of 16
<1
24
48
59
ms
ms
ms
ms
<1
24
48
59
ms
ms
ms
ms
<1
24
48
59
ms
ms
ms
ms
192.168.1.1
10.1.1.2
10.2.2.1
PC-C [192.168.3.3]
Trace complete.
The tracert results indicates the path from PC-A to PC-C is from PC-A to LOCAL to ISP to REMOTE to
PC-C. The path to PC-C traveled through three router hops to the final destination of PC-C.
b. Use the -d option. Notice that the IP address of 192.168.3.3 is not resolved as PC-C.
C:\Users\User1> tracert d 192.168.3.3
Tracing route to 192.168.3.3 over a maximum of 30 hops:
1
2
3
4
<1
24
48
59
ms
ms
ms
ms
<1
24
48
59
ms
ms
ms
ms
<1
24
48
59
ms
ms
ms
ms
192.168.1.1
10.1.1.2
10.2.2.1
192.168.3.3
Trace complete.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 10 of 16
Step 3: Use the traceroute command from the LOCAL router to PC-C.
a. At the command prompt, type traceroute 192.168.3.3 or traceroute PC-C on the LOCAL router. The
hostnames are resolved because a local IP host table was configured on the LOCAL router.
LOCAL# traceroute 192.168.3.3
Type escape sequence to abort.
Tracing the route to PC-C (192.168.3.3)
VRF info: (vrf in name/id, vrf out name/id)
1 ISP (10.1.1.2) 16 msec 16 msec 16 msec
2 REMOTE (10.2.2.1) 28 msec 32 msec 28 msec
3 PC-C (192.168.3.3) 32 msec 28 msec 32 msec
The traceroute command has additional options. You can use the ? or just press Enter after typing
traceroute at the prompt to explore these options.
The following link provides more information regarding the ping and traceroute commands for a Cisco
device:
http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/products_tech_note09186a00800a6057.shtml
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 11 of 16
Step 3: Copy and paste the following configuration into the REMOTE router.
hostname REMOTE
no ip domain-lookup
interface s0/0/1
ip address 10.2.2.1 255.255.255.252
no shutdown
interface g0/1
ip add 192.168.8.1 255.255.255.0
no shutdown
router eigrp 1
network 10.2.2.0 0.0.0.3
network 192.168.3.0 0.0.0.255
no auto-summary
end
Step 4: From the LOCAL network, use ping and tracert or traceroute commands to
troubleshoot and correct the problem on the REMOTE network.
a. Use the ping and tracert commands from PC-A.
You can use the tracert command to determine end-to-end network connectivity. This tracert result
indicates that PC-A can reach its default gateway of 192.168.1.1, but PC-A does not have network
connectivity with PC-C.
C:\Users\User1> tracert 192.168.3.3
Tracing route to 192.168.3.3 over a maximum of 30 hops
1
<1 ms
<1 ms
<1 ms 192.168.1.1
2 192.168.1.1 reports: Destination host unreachable.
Trace complete.
One way to locate the network issue is to ping each hop in the network to PC-C. First determine if PC-A
can reach the ISP router Serial 0/0/1 interface with an IP address of 10.2.2.2.
C:\Users\Utraser1> ping 10.2.2.2
Pinging 10.2.2.2 with 32 bytes of data:
Reply from 10.2.2.2: bytes=32 time=41ms
Reply from 10.2.2.2: bytes=32 time=41ms
Reply from 10.2.2.2: bytes=32 time=41ms
Reply from 10.2.2.2: bytes=32 time=41ms
TTL=254
TTL=254
TTL=254
TTL=254
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 12 of 16
TTL=253
TTL=253
TTL=253
TTL=253
PC-A can reach the REMOTE router. Based on the successful ping results from PC-A to the REMOTE
router, the network connectivity issue is with 192.168.3.0/24 network. Ping the default gateway to PC-C,
which is the GigabitEthernet 0/1 interface of the REMOTE router.
C:\Users\User1> ping 192.168.3.1
Pinging 192.168.3.1 with 32 bytes of data:
Reply from 192.168.1.1: Destination host unreachable.
Reply from 192.168.1.1: Destination host unreachable.
Reply from 192.168.1.1: Destination host unreachable.
Reply from 192.168.1.1: Destination host unreachable.
Ping statistics for 192.168.3.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
PC-A cannot reach the GigabitEthernet 0/1 interface of the REMOTE router, as displayed by the results
from the ping command.
The S3 switch can also be pinged from PC-A to verify the location of the networking connectivity issue by
typing ping 192.168.3.11 at the command prompt. Because PC-A cannot reach GigabitEthernet 0/1 of
the REMOTE router, PC-A probably cannot ping the S3 switch successfully, as indicated by the results
below.
C:\Users\User1> ping 192.168.3.11
Pinging 192.168.3.11 with 32 bytes of data:
Reply from 192.168.1.1: Destination host unreachable.
Reply from 192.168.1.1: Destination host unreachable.
Reply from 192.168.1.1: Destination host unreachable.
Reply from 192.168.1.1: Destination host unreachable.
Ping statistics for 192.168.3.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
The tracert and ping results conclude that PC-A can reach the LOCAL, ISP, and REMOTE routers, but
not PC-C or the S3 switch, nor the default gateway for PC-C.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 13 of 16
IP-Address
unassigned
unassigned
192.168.8.1
unassigned
10.2.2.1
OK?
YES
YES
YES
YES
YES
Method
unset
unset
manual
unset
manual
Status
Protocol
administratively down down
administratively down down
up
up
administratively down down
up
up
The outputs of the show run and show ip interface brief commands indicate that the GigabitEthernet
0/1 interface is up/up, but was configured with an incorrect IP address.
c.
TTL=125
TTL=125
TTL=125
TTL=125
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 14 of 16
<1
24
48
59
ms
ms
ms
ms
<1
24
48
59
ms
ms
ms
ms
<1
24
48
59
ms
ms
ms
ms
192.168.1.1
10.1.1.2
10.2.2.1
PC-C [192.168.3.3]
Trace complete.
Note: This can also be accomplished using ping and traceroute commands from the CLI on the the
LOCAL router and the S1 switch after verifying that there are no network connectivity issues on the
192.168.1.0/24 network.
Reflection
1. What could prevent ping or traceroute responses from reaching the originating device beside network
connectivity issues?
2. If you ping a non-existent address on the remote network, such as 192.168.3.4, what is the message
displayed by the ping command? What does this mean? If you ping a valid host address and receive this
response, what should you check?
3. If you ping an address that does not exist in any network in your topology, such as 192.168.5.3, from a
Windows-based PC, what is the message displayed by the ping command? What does this message
indicate?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 15 of 16
Ethernet Interface #1
Ethernet Interface #2
Serial Interface #1
Serial Interface #2
1800
1900
2801
2811
2900
Note: To find out how the router is configured, look at the interfaces to identify the type of router and how many
interfaces the router has. There is no way to effectively list all the combinations of configurations for each router
class. This table includes identifiers for the possible combinations of Ethernet and Serial interfaces in the device.
The table does not include any other type of interface, even though a specific router may contain one. An
example of this might be an ISDN BRI interface. The string in parenthesis is the legal abbreviation that can be
used in Cisco IOS commands to represent the interface.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public.
Page 16 of 16