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Communication Swiss-Knife: Bridging Communities, Employees, and Partners

Some of the best companies online are so grounded in their own vibe that they've stopped adopting the energy of other brands. While others sweat it out across socials to appear more relatable, they only end up sounding the same. The ones choosing to build character for who they are stand out above the rest, escaping any slight thought of competing with the others. They have more to discuss than just jumping on to the comment section and following the next trend. Why? Well ... like me and you, they have more to show as they build relationships with their communities. 1) They haven't settled with being another logo on the internet. 2) They are happy to admit when they get it wrong because being imperfect is who we all are. 3) They go beyond romanticising what they do and invite their communities to collaborate, critique and build together. 4) They acknowledge that they need the people just as much as they are required. 6) They consciously try to show what is happening in the business, rising above the usual talking about themselves and nothing else. When who they are is just the tip of the iceberg, you know they will always surprise and delight you whenever you come across them online.

BRAND IS DEAD. LONG LIVE CHARACTER. I just came out of a live video presentation by Miami Ad School with Andy Pearson VP of Creative from Liquid Death and it got me thinking about the landscape of brands in Jamaica and how this concept could revolutionize local marketing strategies. Jamaica’s culture is rich with characters—whether in our music, our sports, or our everyday interactions. In today's world, it’s clear that what resonates more powerfully is character—a unique personality that goes beyond a logo or tagline. Its time to consider the characters we want to emulate and allow room for more fun and spontaneity in our marketing. Incorporating character into branding isn’t just about being different for the sake of it; it’s about evolution. It’s about stepping into the future of marketing, where the lines between brand and character blur, allowing for a more engaging and dynamic relationship with consumers. I'm looking forward to seeing more character and less 'corporate'.

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