Stacia Sherman Garr
Redwood City, California, United States
13K followers
500+ connections
About
Stacia is a researcher and thought leader on talent management, leadership, diversity…
Articles by Stacia
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When I reflect on my career journey, it's clear that certain principles have consistently guided my decisions—and those principles are why I’m proud…
When I reflect on my career journey, it's clear that certain principles have consistently guided my decisions—and those principles are why I’m proud…
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How to Create an Employee Listening Program in Which Managers Want to Take Action In the last post, I discussed the reasons why managers don’t take…
How to Create an Employee Listening Program in Which Managers Want to Take Action In the last post, I discussed the reasons why managers don’t take…
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One more very happy anecdote to share as we wrap up 2024 😊 . When I made the very difficult decision to move on from Servicenow, I received this…
One more very happy anecdote to share as we wrap up 2024 😊 . When I made the very difficult decision to move on from Servicenow, I received this…
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Publications
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Don't Sacrifice Employee Upskilling for Productivity
MIT Sloan Management Review
Reports that U.S. productivity was up 3% in the fourth quarter of 2023 were seen as good news for the economy. But to understand what’s really happening — and avoid the perils of misplaced confidence within C-suites across the country — it’s important to dig deeper.
Last year, businesses used more methods to track their employees’ productivity than in previous years. But businesses that stepped up their scrutiny of employee performance did not see bigger productivity gains. And in…Reports that U.S. productivity was up 3% in the fourth quarter of 2023 were seen as good news for the economy. But to understand what’s really happening — and avoid the perils of misplaced confidence within C-suites across the country — it’s important to dig deeper.
Last year, businesses used more methods to track their employees’ productivity than in previous years. But businesses that stepped up their scrutiny of employee performance did not see bigger productivity gains. And in adopting all those new methods, they cut back on something even more important — growth and development — which will hurt them in the long run.
In our latest annual study of management trends, we surveyed more than 600 employees in the fourth quarter of 2023 across a wide range of industries and job functions. We also conducted a roundtable discussion with 15 leaders to gauge their priorities, challenges, and concerns.
We found that workers are broadly frustrated with the steps their companies are taking to track their output. Only 39% feel that their companies conduct a fair and consistent evaluation, a big drop from 48% in 2021. We also found that companies began using more tools last year to track their staffs’ output. Their approaches included evaluating business goals or OKRs (objectives and key results) throughout the year, having employees complete self-assessments, asking colleagues to provide feedback on one another, and more. The top reason for conducting these assessments, employees said, was to lift productivity.
But in taking these actions, organizations paid less attention to employee growth, development, and support. Less than half (46%) of employees said their organizations encouraged them to learn new skills, a 7-point drop from 2021. Skill development is essential for long-term productivity gains. As the Brookings Institution noted, a higher-skilled workforce is “less vulnerable to disruptions from coming technological innovations.”
...Other authorsSee publication -
Why Your Team Members Need Daily Check-Ins
Harvard Business Review
A new study exploring best practices for managers in the hybrid era uncovered a Catch-22: On one hand, organizations do better when managers show more trust in their team members and avoid micromanaging. But on the other hand, hearing more frequently from their managers — even every day — also led study participants to perform better. So, how can managers fulfill this need without micromanaging, and while demonstrating trust?
--Focus on what the employee needs. The goal of each check-in…A new study exploring best practices for managers in the hybrid era uncovered a Catch-22: On one hand, organizations do better when managers show more trust in their team members and avoid micromanaging. But on the other hand, hearing more frequently from their managers — even every day — also led study participants to perform better. So, how can managers fulfill this need without micromanaging, and while demonstrating trust?
--Focus on what the employee needs. The goal of each check-in is to make sure that your employee has what they need from you and the organization to do their job well — today.
--Keep your check-ins to brief conversations. They can be just a few minutes long, either by video for remote employees or in-person if both you and your employee are in the office. These discussions can even be short Slack or Teams messages, which employees can respond to whenever they have time.
--Give feedback. Use your more formal monthly meeting to discuss ongoing performance problems. In your daily check-ins, ask your employee how they’re progressing. This will show them that you trust them enough to give them the autonomy to improve on their own.
--Track your results. Offer your employees regular surveys in which they can rate the quality of these conversations. This will help you improve the quality of your meetings, and allow you to assess whether the frequency of meetings is working well for your team. -
Why the Smartest Investments Are Businesses With Learning Equity
Nasdaq.com
The business case for DEI is even stronger than many people realize. A column for the World Economic Forum calls it “overwhelming.” And the Harvard Business Review published research demonstrating that “diversity significantly improves financial performance on measures such as profitable investments at the individual portfolio-company level and overall fund returns.”
Unfortunately, stories abound of employees and investors feeling fed up with a lack of progress at many companies in…The business case for DEI is even stronger than many people realize. A column for the World Economic Forum calls it “overwhelming.” And the Harvard Business Review published research demonstrating that “diversity significantly improves financial performance on measures such as profitable investments at the individual portfolio-company level and overall fund returns.”
Unfortunately, stories abound of employees and investors feeling fed up with a lack of progress at many companies in actually achieving the DEI that they wish to see. Part of the problem is that systems put in place to advance organizations often don’t work -- including the dreaded, frequently ineffective, “diversity training.”
But there's good news. A new approach, which many companies are only now discovering, can deliver big, concrete results, boosting both diversity and financial performance.
The study found that there are three key elements to learning equity in a business. The first is discovery, ensuring that the formal and informal methods that employees have to learn about development opportunities are available to all equally. The second is access, which determines whether employees can actually take advantage of learning options if they wish to. And the third is participation. It’s crucial for organizations to track which employees take advantage of development opportunities, and to learn why or why not.Other authorsSee publication -
Diversity & Inclusion Technology: The Rise of a Transformative Market
RedThread Research, in partnership with Mercer
Focusing on diversity and inclusion (D&I) is not a new idea for today’s corporations, but few can deny that we have now hit an inflection point. After years of spending time and money on diversity and inclusion efforts, there was a palpable feeling of fatigue: the levels of diverse employee representation have not changed commensurate with that effort and organizations are still a far distance from equity.
Our belief is that D&I technology has the potential to be a disruptor to the…Focusing on diversity and inclusion (D&I) is not a new idea for today’s corporations, but few can deny that we have now hit an inflection point. After years of spending time and money on diversity and inclusion efforts, there was a palpable feeling of fatigue: the levels of diverse employee representation have not changed commensurate with that effort and organizations are still a far distance from equity.
Our belief is that D&I technology has the potential to be a disruptor to the structural biases that hide in our processes and behaviors. Applied correctly, technology can enable scalable, consistent treatment of people decisions while also alerting users to previously-hidden patterns of bias. That said, our glasses are not so rosy as to blind us to the potential limitations and even detrimental impacts of D&I technology.
This report addresses four questions:
1. What are the most important things to know about D&I technology?
2. What is the current state of the D&I technology market?
3. What specific talent areas do these D&I technologies cover?
4. How might the D&I technology market change in the next 18 months?Other authorsSee publication -
Diversity and Inclusion: The Reality Gap
CIO Journal ; CMO Journal
For CIOs (CMOs) and other business leaders, fostering diversity and inclusion can enhance employee engagement, bolster talent brand perception, and improve business outcomes.
CMO article available here: http://deloitte.wsj.com/cmo/2017/09/26/diversity-and-inclusion-the-reality-gap/?mod=WSJBlogOther authorsSee publication -
5 Ways to Nurture Developing Leaders
Wall Street Journal: CIO Journal
Until recently, organizations have relied primarily on formal development programs to train the next generation of leaders. But without a healthy workplace environment, even high-potential candidates can’t grow and thrive.
Other authorsSee publication -
2017 Global Human Capital Trends: Rewriting the rules for the digital age
Deloitte University Press
The accelerating rate of change in business, the economy, and society challenges both business and HR to adopt new rules for leading, organizing, motivating, managing, and engaging the 21st-century workforce.
**Co-author of performance management trend: https://goo.gl/lMJada
**Co-author of diversity and inclusion trend: http://bit.ly/2mg0QMC
**Contributor to future of work trend: http://bit.ly/2lE7vNFOther authorsSee publication -
Better pond, bigger fish: Five ways to nurture developing leaders in an ecosystem for growth
Deloitte Review / Deloitte University Press
Developing future leaders isn’t just about putting them through programs. New research points to the critical importance of supporting them with the right organizational context—a workplace environment that encourages knowledge-sharing, risk-taking, and growth.
Other authorsSee publication -
Talent matters: How a well-designed talent experience can drive growth in emerging markets
Deloitte University Press
Too often, traditional talent management—no matter how well executed—fails to offer competitive advantage. The key, especially for companies in emerging markets, is creating a talent experience.
Other authorsSee publication -
Global Human Capital Trends 2014 -- Performance Management is Broken
Deloitte Consulting
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In other exciting news, we found out we got accepted for a LIVE episode of Directionally Correct at #SIOP25 in Denver with me and Scott Hines, PhD as…
In other exciting news, we found out we got accepted for a LIVE episode of Directionally Correct at #SIOP25 in Denver with me and Scott Hines, PhD as…
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As I reflect on the last four years, I’m filled with gratitude for the journey that began when Cielo Talent acquired Talent Function in 2019. Since…
As I reflect on the last four years, I’m filled with gratitude for the journey that began when Cielo Talent acquired Talent Function in 2019. Since…
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My chat with Keith Bigelow of Visier Inc. on #AIAgents is tomorrow at 8 am PT. Join us! (Link in the first comment.) Our initial question list is…
My chat with Keith Bigelow of Visier Inc. on #AIAgents is tomorrow at 8 am PT. Join us! (Link in the first comment.) Our initial question list is…
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