Peter Britten

🚀 Boosting SaaS Sales with Effective Onboarding 💡 Did you know that a smooth onboarding process can make or break your SaaS sales strategy? 🛠️ It's the secret sauce to turning trials into loyal customers and driving long-term growth! 📈 From personalised onboarding flows to proactive support, the right practices can elevate the entire customer experience. 🚀👥 🔗 Dive into our latest blog to discover how you can fine-tune your onboarding practices and maximise your SaaS potential! 👇🏽Read more here! #SaaSSales #CustomerOnboarding #SaaSGrowth #SalesTips #CustomerSuccess #wundertalent

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Chantry Costs Consultants founder Lynsie Whyke shares her top advice for charging services so everyone feels valued: "Ensure you know what is important to the client, and whether is it urgent and if they have a budget" Discover her best practices on scoping to reduce client complaints, check out our interview now: https://lnkd.in/eHWYaYMz #legalsoftware #legaltech #lawfirm #lawyers #SMElawfirm #EmpoweringLawFirmLeaders #legalinterview #lawleadership

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3 ways to use ChatGPT to up your sales game, according to a consulting CEO https://bit.ly/46V0sqs https://bit.ly/2TXUbUR #CIT #Tech #Talent #News #Hire #UKNews #TechWeek #WorldNews

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If you didn't catch our latest blog on automation for sales, HR and finance processes, it's here. https://lnkd.in/e-tPQaYt

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Where does your organisation sit on the RevOps maturity model? https://buff.ly/47iq9Bj #RevOps #b2bmarketing #Sales #marketing #salesops #revenueops

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55% of customer refunds are from poor onboarding. Avoid buyer's remorse and deliver value as early as possible with great client onboarding: ✉️ Send a Welcome Email to schedule kick off 🥅 Kick off to introduce the account team & working process ⛳ Set goals & milestones 👉 Explain timelines & next steps 🖥️ Onboard clients onto tools 🤝 Handover to account team ✅ Schedule touchpoints throughout the engagement Do you have a strong, repetitive onboarding process? 🦾 Follow for more tips on scaling your agency!

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Want to grow 3X faster? Forrester says RevOps is the key! But what's the real impact? Greg Jones, CRO at Bizzdesign, shares his RevOps transformation experience: ✅ Predictable bookings ✅ High-velocity growth engine ✅ Metrics-driven culture & team alignment ✅ Increased board confidence Curious about RevOps? Check out our latest video: "The CRO on RevOps Transformation" for insights in just minutes! https://zcu.ge/JH3 #RevOps #SalesTransformation #GrowthStrategy

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How do you build a winning sales team from scratch in a startup environment? Lee Anderson, Director of Sales Scotland and Ireland at Microlise and former co-founder of SaaS startup Coastr, shares his proven strategies in our latest episode. 🚀     With over 18 years of experience driving growth across diverse sectors, Lee has mastered the art of hiring, training, and motivating high-performing sales teams. From the most important traits to look for in early hires to structuring data-driven coaching, he reveals his playbook for success.     Key insights:  • Why resilience and adaptability trump industry experience in startup sales hires  • How to effectively onboard and enable new salespeople   • The metrics and KPIs that matter most for gauging sales team success  • Habits and mindsets that separate top performers     Listen now on Spotify or Apple Podcasts to learn how to build your startup's revenue engine.  Listen here:  🎧 Spotify: https://spoti.fi/3UIcXkM  🎧 Apple: https://bit.ly/3Us3QDp       #salestalent #startupsales #datadrivencoaching #salesperformance #salesonboarding #TheLucentPerspective

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⏰ Only 30 minutes to go! Join Mark Hackett from idibu and Darren Curtis from SourceFlow for our latest #IntegratedRecruiting episode at 2pm BST. We'll explore: ‣ Key considerations and pitfalls when building a recruitment website ‣ Benefits, challenges, and must-have features for website integration ‣ The importance of tracking performance and measuring recruitment ROI Don't miss out! Register here: https://hubs.ly/Q02ymVcZ0 #Recruitment #RecTech #WebsiteIntegration #DataOptimisation #RecruitmentSuccess #idibu #Sourceflow

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"But we already have a CRM system..." Sound familiar? Here's what many businesses don't realise: It's not about having individual tools - it's about how seamlessly they work together 🤝 Xenpl CPQ doesn't just sit alongside your existing systems - it enhances them. When your CPQ solution talks directly to your CRM, ERP, and e-commerce platforms, you unlock… Real-time inventory updates in your quotes ⏰ Synchronised customer data across all platforms 📊 Automated order processing ⚙️ Instant financial reporting ⚡ Reduced data entry errors by 91% ✅ The result? A unified business ecosystem that works as smoothly as a Swiss watch. Want to see how integration can transform your business operations? Let's talk www.xenpl.com #SystemIntegration #Integration #BusinessAutomation #CPQSoftware #XenplCPQ #TechStack #DigitalTransformation #Digitalisation #Manufacturing #Production #Ecommerce

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Looking to utilise Zendesk for #EmployeeExperience, wondering the impact it could have on your business? Allow SaaSy to effectively optimise Zendesk for: 🤝 Onboarding and offboarding: Streamline the onboarding and offboarding processes with automated workflows, ensuring a smooth transition for new hires and departing employees. 👩‍💻 IT support: Provide efficient IT support with a self-service portal, knowledge base, and AI-powered chatbots, resolving technical issues quickly and reducing downtime. 👨‍🏫 HR support: Enable employees to easily access HR information, policies, and benefits, empowering them to manage their own HR needs. ⚙️ Facilities and operations: Manage facilities requests, such as workspace bookings, equipment repairs, and office supplies, efficiently and transparently. Learn more ⬇️ https://buff.ly/4bXwh3M #getsaasy #Zendesk #ExpertServices

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📣 Welcome to our newest feature: Tenzo Alerts 🔔 Tenzo Alerts empower operators to set thresholds on the metrics most important to their performance and get notified when these KPIs go above or below the threshold set. Think Discounts as % of Sales going above a certain point or Planned Labour Cost as % of Forecasted Sales is too high. GMs are given the info they need to avoid costly mistakes and nasty surprises at the end of the month. Tenzo Admins decide who gets notified to ensure the right people are looking at the right data. Check out our new video explaining Tenzo Alerts ⬇ Drop us a message if you are interested in exploring how Alerts could supercharge your performance! Christian M. Adam Taylor Fanny C. Madeleine Pellico Sebastian Arrese Elizabeth Wickham Louis Grenier Mark Withington Rich Wright

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Curious about the market trends for #techsales salaries? Dive into our #SalaryInsights and see how we found the perfect Head of Sales hire for our B2B SaaS client! 📈👀 #SalesLeadership #B2BSaaS #TechSales #HiringInsights #GrowthStrategy

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Explore Flippa's Elite Buyer Network: Introducing the Buyer Directory Whether you’re planning to sell your business or want to understand who the potential acquirers of your business are, finding the right buyer can make all the difference. That's why we're excited to introduce the latest feature helping connect business owners with buyers: Buyer Directory. This powerful tool is designed to connect sellers with a curated network of top-tier buyers, making the process of finding the perfect match easier and more efficient than ever before. The Buyer Directory offers: - Exploration of high-net-worth, strategic, and institutional buyers worldwide - Creation of a targeted pitch list - Connection with expert brokers for quick matching Here's a sneak preview of some of the buyer mandates: 🚨 BUYER MANDATE: Service-based Business 🚨 The CEO of an M&A company is looking for service-based businesses in the transportation industry, valued between $650K-$1M. 🚨 BUYER MANDATE: Ecom Store 🚨 An experienced ecommerce professional is looking for a consumer goods ecommerce business in the toys or children niches, valued between $100K-$200K. 🚨 BUYER MANDATE: Agencies 🚨 A branding, marketing, and web development agency is looking to grow by acquiring similar agencies with solid recurring revenue, valued between $500K-$3M. Connect with these buyers and hundreds more on our newly launched Buyer Directory: https://ow.ly/ZCWc50Sxw72

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Smart businesses are turning to fractional support. Imagine staffing for some of the following roles: 📈 Post acquistion integration specialist 🛠 Hubspot CRM integration 💡 entrepreneurial leader to start a division 👥 Agency management support Just some of the asks in the recent weeks of TheZoo.London : The Consultant Collective - these are projects that you would not need to hire full time for but crucial projects to be closed out. If you are looking at something and thinking, I need help to get this finished (or started!) then DM Rachel Forde or Marco Bertozzi

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Curious about integrating automation into your business? We asked Alex Dixon, Business Solutions Director at World Travel Holdings UK, if he had any advice. Watch the full educational session here: https://lnkd.in/edQD593k #automation #ai #automationadvice

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“In my view, the MQL paradigm is fundamentally broken,” Kyle Poyar. Ahead of his SaaStock Europe talk next week, we asked speaker and Growth Unhinged writer Kyle Poyar about learnings from navigating the SaaS market over the last 12 months and where the opportunities lie in 2025... His answer challenges the current relationship between sales and marketing – with MQLs the root cause 👀 The alternative? A more holistic view of demand generation and GTM effectiveness. See his full explanation below ⤵️ And catch Kyle on the Growth Stage in Dublin with Paddle CMO Andrew Davies where they’ll be unveiling the findings of the 2024 SaaS benchmarks report, including trends in SaaS GTM strategies. #SaaS #SaaStock2024 #MQL #SaaSmarket #SaaSbenchmarks #GTM

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