Jensi.io’s Post

55% of customer refunds are from poor onboarding. Avoid buyer's remorse and deliver value as early as possible with great client onboarding: ✉️ Send a Welcome Email to schedule kick off 🥅 Kick off to introduce the account team & working process ⛳ Set goals & milestones 👉 Explain timelines & next steps 🖥️ Onboard clients onto tools 🤝 Handover to account team ✅ Schedule touchpoints throughout the engagement Do you have a strong, repetitive onboarding process? 🦾 Follow for more tips on scaling your agency!

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