Kristen Graham

The aged care sector in Australia is undergoing a major shift with the introduction of the Support at Home program, designed to streamline in-home care services. Here's 5 Tech-Savvy Strategies to Thrive Under the Support at Home Program

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Our exclusive webinar empowers you with the knowledge and tools to implement effective performance management strategies tailored for employers. Join myself and our fabulous HR specialist Cara Pinny for a FREE WEBINAR at 12 PM on Tuesday, April 30, 2024, to discover actionable strategies and insights for unleashing the full potential of your workforce. Register below 👇 https://lnkd.in/g7DqWY8Z #webinar #performancemanagement #hr #expertadvice #smallbusiness #sme

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Aged Care Business Plans: how to write them, what to include and how to make an impact. https://lnkd.in/gc5qHCsU

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This article is interesting, and I feel the key is keeping candidates updated along the way of each step and supporting the hiring managers to complete the process in a timely manner to keep the momentum going and the experience positive. It’s important for the candidate experience and for the brand of the company.

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The new ELMO Software employee sentiment report (based on a survey of over 1,000 Australian Employees) offers several brilliant data insights. In particular, I like this chart, which indicates that the FUD around AI replacing our jobs is diminishing and that it will, in fact, augment our increasingly specialised roles. However, the fear of our jobs being offshored is increasing. My takeaway is to be truly indispensable you need to 1. Invest and harness the potential AI and new technology at a personal and organisational level 2. Focus on your individual and unique differentiators 3. Maximise in-person connections and face-to-face relationships I'll post the full report in the comments

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We facilitated great sector discussions on virtual care at the HiNZ Digital Health Summit. We’ve been sharing the 5 key themes (also in our report https://lnkd.in/gWPyhnyU ) and getting more discussion going. Here’s number 5: Innovation to focus on simplifying access and enhance care efficiency. We’re transforming virtual care from concept to reality. Our innovations aim to guide clinicians and empower tāngata whai ora / people seeking wellness. What innovations do you believe are crucial for advancing virtual care? Here are just some of the ideas sector leads discussed with us: "Redirect non-emergencies to telehealth for efficient care, easing strain on EDs." "Straight to browser to get what you need, less applications to download, less clicks to get where you need to go." "Machine learning assists specialists in diagnostics and treatment planning." #VirtualCare #HealthcareInnovation #Whakarongorau

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Living with Type 1 Diabetes is challenging. If you are in NSW, join the discussion: Tuesday 28th May 2024 Type 1 Diabetes Tech Consultation Summit - NSW An opportunity to share your perspective regarding the sustained accessibility and availability of technology for diabetes management, as well as how it needs to evolve for the future. https://lnkd.in/gv5eUnwi?

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The aged care sector faces significant challenges in recruitment and retention, impacting the quality of care provided to elderly individuals. As the population ages and demand for services increases, addressing workforce issues has become crucial for ensuring sustainable, high-quality care. Here are some ways to improve recruitment and retention in aged care. #tarrayshealthcare #healthcarestaffing #recruitment #agedfacilities #agedcare

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Empowering employees goes beyond just offering benefits or perks—it’s about giving them the tools they need to thrive. Modern HR software plays a crucial role in this by simplifying everyday tasks, whether it’s managing leave, tracking performance, or streamlining onboarding. By automating administrative tasks, HR software allows staff to focus on what really matters: their core work. This not only boosts productivity but also enhances employee engagement and satisfaction. When employees feel supported and have easy access to the resources they need, it leads to a happier, more motivated workforce. Investing in the right HR technology means investing in your people. Let’s build workplaces where everyone can do their best work! www.workit.com.au #HRSoftware #EmployeeEngagement #Productivity #HRTech #WorkplaceInnovation #EmployeeExperience #HRManagement #FutureOfWork

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How delightful! We've got a #NDIS commission that seems more interested in lining its pockets with registration fees & penalties than actually helping the very people it's supposed to protect. Isn't that just precious? Revenue Through Compliance: The irony is thick here. #Commission claims to be the knight in shining armor for NDIS participants, yet it's more interested in squeezing providers for cash through a tiered registration system. Who needs actual participant outcomes when you can have a robust bank account right? Ah, control—because nothing says "we care" like expanding your grip on an entire sector. The Commission seems to be treating NDIS like a chessboard, where the goal is less about protecting participants & more about checkmating providers into submission. But who’s protecting the pawns? Misallocation of Resources. Classic case of the tail wagging the dog. Resources are being poured into compliance & enforcement, rather than directly into services that participants actually need. It's like building a mansion on quicksand—great structure, wrong foundation. Participant Empowerment. Proposed model is a bit like giving someone a shiny new car but taking away the keys. Sure, participants might get more rules & regulations, but where’s the real power to enforce their rights or seek redress? It’s #empowerment with the brakes on. Imagine that—a regulatory body that actually focuses on ensuring quality & safety without burying providers in red tape. Oversight should be about protecting participants, not just about creating a bureaucratic empire. Enhanced Participant Rights. What a radical idea—actually giving participants the tools & resources to enforce their rights! Instead of funneling money into the Commission's coffers, why not invest in systems that allow participants to hold providers accountable directly? Audits shouldn’t be a game of "gotcha!" They should be about ensuring quality care, not just checking boxes. If audits were more transparent and focused on outcomes, we might actually see some real improvements in participant care. Redirecting Penalties—A Novel Concept! Restitution Over Revenue: How about we stop using penalties as a slush fund for the Commission & start directing them to the participants who were actually harmed? Imagine the shockwaves that would send through the system—providers would actually be motivated to avoid harming participants, rather than just budgeting for fines. Support for Civil Actions. Instead of the Commission being the star of the punitive show, how about we arm participants with the resources they need to take matters into their own hands? Empowering participants to seek civil redress would be a game-changer. Providers would think twice before cutting corners if they knew they could be taken to court by the very people they serve. Mark Sweeney Graham Taylor Samantha Connor Marie J. Byron Stol Belinda Kochanowska Peter Gregory Tara Hannon Jarrod Sandell-Hay Uli Cartwright

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Is your HR platform holding you back? Sticking with a system because it’s familiar might feel safe, but it often comes at a hidden cost—inefficiency, errors, and lost opportunities. Yes, migrating to a better HR platform might seem daunting, but the long-term benefits far outweigh the short-term challenges. Better tools lead to smarter decisions, happier employees, and streamlined processes. And when it comes to migration, data transfer is no longer the hurdle it once was—technology has evolved to make this transition smoother than ever. Don't let the fear of change keep your organisation from thriving! www.workit.com.au #HRTech #DigitalTransformation #Leadership #PeopleManagement #FutureOfWork

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Free Webinar: The Importance of CRM, Intake Process, and Client Journey in Aged Care November the 12th at 10am AEDT Recent surveys show that 70% of providers are still using spreadsheets and shared email inboxes to manage their lead intake and stakeholder relationships. This manual approach can lead to missed opportunities and inefficiencies. In today’s competitive aged care landscape, relying on these outdated methods could be holding you back. As the industry evolves, so do the expectations of clients and stakeholders. Join our free webinar to discover how digital tools for managing the client and lead journey can transform your aged care business. Learn best practices on nurturing leads effectively and how your CRM should seamlessly integrate with your CMS to optimise workflows and improve service delivery. Don’t miss this opportunity to enhance your operations and drive better outcomes in aged care.

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The My Aged Care find a provider tool helps you work out where providers are prioritising their spend and whether that aligns with what is important to you. https://lnkd.in/gyDJ5zJP

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Why New NDIS Providers Should Focus on Structure Before Client Acquisition 🌟 Starting an NDIS business? Prioritize building a solid organizational structure first. Here’s why: Quality of Service: A strong structure ensures consistent, high-quality care. Compliance: Stay aligned with NDIS guidelines and manage risks effectively. Scalability: Create scalable systems for sustainable growth. Team Efficiency: Clear roles boost team performance and morale. Client Trust: Professionalism and reliability build long-term relationships. Steps to build a strong structure: Define roles and responsibilities. Implement standard operating procedures. Invest in training and development. Utilize technology. Focus on compliance. Remember, building a reputable NDIS business is a marathon, not a sprint. Prioritizing structure sets the stage for long-term success and exceptional client care. At Eleos, we can support you to start on the right path and thus positive outcomes. Lets talk; [email protected] https://lnkd.in/gMbQS8Rq #NDIS #QualityCare #SustainableGrowth #ClientTrust

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