Doc.

com Privacy Policy

Last modified: October 30th, 2018

1. Introduction

This Privacy Policy describes how Docademic, Inc. collects and uses Personal Data about
you through the use of our websites, mobile applications, and through email, text, and other
electronic communications between you and Docademic, Inc.

Docademic, Inc. (“Doc.com,” or “we,” “our,” or “us”) respects your privacy and are committed
to protecting it through our compliance with this policy.
This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect
from you or that you may provide when you visit the https://docademic.com/,
https://www.coolemotions.com/, https://health.doc.com/, https://mtc.doc.com, and
https://doc.com websites (collectively, our “Website”) and the associated docHealth and
docEmotions applications (collectively, our “Application”) and our practices for collecting,
using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
• on our Website and Application;
• in email, text, and other electronic messages between you and our Website and
Application;
• when you interact with our advertising and applications on third-party websites and
services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
• us offline or through any other means, including on any other website operated by
Doc.com or any third-party;
• any third party, including through any application or content (including advertising)
that may link to or be accessible from or on the Website or Application.
Note, Doc.com is not a medical or psychological group. Any telepsychology or telemedicine
consults obtained through our Website are provided by independent psychology or medical
practitioners including, but not limited to, Doc.com Provider Group P.A., an independent
medical group with a network of United States based psychological or medical providers
(each, a “Provider”).
Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices, your
choice is not to use our Website and Applications. By accessing or using our Website and/or
Application, you agree to this Privacy Policy. This Privacy Policy may change from time to time
(see Changes to Our Privacy Policy). Your continued use of our Website or Application after we

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make changes is deemed to be acceptance of those changes, so please check this Privacy Policy
periodically for updates.

2. Children Under the Age of 18

Our Website and Application are not intended for children under the age of 18 and children
under the age of 18 are not permitted to use our Website or our Application without parental
or guardian consent. We will remove any information about a child under the age of 18 if
we become aware of it.

Our Website and Application are not intended for children under 18 years of age. No one under
age 18 may provide any information to or through the Website or Application. We do not
knowingly collect Personal Data from children under 18. If you are under the age of 18 and wish
to create an account with Doc.com or receive services through our Website and Application,
your parent or legal guardian must create the account, submit your personal information, agree to
the Terms of Use and the Privacy Policy on your behalf, and decide whether to enter into the
Doc.com Patient Health Data License Agreement on your behalf. If we learn we have collected
or received Personal Data from a child under 18 without verification of parental consent, we will
delete that information. If you believe we might have any information from a child under 18,
please contact us at [email protected].

3. Information We Collect About You and How We Collect It

We collect different types of information about you, including information that may directly
identify you, information that is about you but individually does not personally identify you,
and information that we combine with our other users. This includes information that we
collect directly from you or through automated collection technologies.

Generally
We collect several types of information from and about users of our Website and Application,
specifically information:
• by which you may be personally identified, such as name, e-mail address, date of birth,
address, and psychological and health information, including gender, medical history,
physical and psychological conditions, diagnoses, treatment recommendations, images,
studies, labs your medical or psychological history (collectively, “Personal Data”);
• that is about you but individually does not identify you, such as traffic data, location data,
logs, referring/exit pages, date and time of your visit to our Website or use of our
Application, error information, clickstream data, and other communication data and the
resources that you access and use on the Website or through our Application; and/or
• about your internet connection, the equipment you use to access our Website or use our
Application and usage details.
We collect this information:

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 • directly from you when you provide it to us;
• automatically as you navigate through the Website or use our Application. Information
collected automatically may include usage details, IP addresses, and information
collected through cookies, geo-location services, and other tracking technologies; and
• From third parties, for example, from Providers.
Information You Provide to Us
The information we collect on or through our Website or through our Application are:
• information that you provide by filling in forms on our Website or the Application. This
includes information provided at the time of registering to use our Application, using our
Provider consultation services, or requesting further services. We may also ask you for
information when you report a problem with our Website or Application;
• records and copies of your correspondence (including email addresses), if you contact us;
• your responses to surveys that we might ask you to complete;
• details of transactions you carry out through our Website or through the Application and
of the fulfillment of your orders.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website and Application, we may use automatic
data collection technologies to collect certain information about your equipment, browsing
actions, and patterns, specifically:
• details of your visits to our Website or Application, such as traffic data, location data,
logs, referring/exit pages, date and time of your visit to our Website or use of our
Application, error information, clickstream data, and other communication data and the
resources that you access and use on the Website or in the Application; and,
• information about your computer, mobile device, and internet connection, specifically
your IP address, operating system, browser type, and Application version information.
The information we collect automatically may include Personal Data or we may maintain it or
associate it with Personal Data we collect in other ways or receive from third parties. It helps us
to improve our Website and Application and to deliver a better and more personalized service by
enabling us to:
• estimate our audience size and usage patterns;
• verify your location to ensure we can provide you with our services;
• store information about your preferences, allowing us to customize our Website and our
Application according to your individual interests;
• recognize you when you return to our Website and our Application.
The technologies we use for this automatic data collection may include:

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 • Cookies (or browser cookies). A “cookie” is a small file placed on the hard drive of
your computer or mobile device. On your computer, you may refuse to accept browser
cookies by activating the appropriate setting on your browser, and you may have similar
capabilities on your mobile device in the preferences for your operating system or
browser. However, if you select this setting you may be unable to access certain parts of
our Website or use certain parts of our Application. Unless you have adjusted your
browser or operating system setting so that it will refuse cookies, our system will issue
cookies when you direct your browser to our Website or use our Application.
• Google Analytics. We use Google Analytics, a web analytics service provided by
Google, Inc. (“Google”) to collect certain information relating to your use of the Website.
Google Analytics uses cookies to help the Website analyze how users use the site. You
can find out more about how Google uses data when you visit our Website by visiting
“How Google uses data when you use our partners' sites or apps”, (located at
www.google.com/policies/privacy/partners/). We may also use Google Analytics
Advertising Features or other advertising networks to provide you with interest-based
advertising based on your online activity. For more information regarding Google
Analytics please visit Google's website, and pages that describe Google Analytics, such
as www.google.com/analytics/learn/privacy.html.

4. How We Use Your Information

We use your Personal Data for various purposes described below, including to:
• provide our Website or Application to you;
• provide products and services to you;
• provide you with information you request from us;
• enforce our rights arising from contracts;
• notify you about changes; and,
• provide you with notices about your account.

We use information that we collect about you or that you provide to us, including any Personal
Data:

• to present our Website and their contents to you;

• to present our Application;
• to provide you with information, products, or services that you request from us;
• to process, fulfill, and administer transactions and orders for products and services
ordered by you;
• for marketing, research, advertising, patient education, and/or similar activities;
• to contact you in response to a request;
• to fulfill any other purpose for which you provide it;
• to carry out our obligations and enforce our rights arising from any contracts entered into
between you and us;

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 • to notify you about changes to our Website, our Application, or any services we offer or
provide though them;
• in any other way we may describe when you provide the information;
• for any other purpose with your consent, including the rights to use your Personal Data as
set forth in the License Agreement (defined below).
We may also use your information to contact you about goods and services that may be of
interest to you, including through newsletters. If you wish to opt-out of receiving such
communications, you may do so at any time by clicking unsubscribe at the bottom of these
communications or by visiting your Background profile page. For more information, see Choices
About How We Use and Disclose Your Information.

We may use how you browse and shop in order to show you ads for company or our advertising
partners that are more relevant to your interests. We may use cookies and other information to
provide relevant interest-based advertising to you. Interest-based ads are ads presented to you
based on your browsing behavior in order to provide you with ads more tailored to your interests.
These interest-based ads may be presented to you while you are browsing our site or third party
sites not owned by Doc.com.

5. Disclosure of Your Information

Doc.com discloses and uses your information as set forth in this Privacy Policy. We
disclose your Personal Data to third parties, including to:
• our subsidiaries and affiliates;
• third party service providers that we use to support our business;
• to third parties and affiliates for their own commercial purposes;
• to a company we merge, acquire, or that buys us, or in the event of change in
structure of our company of any form;
• to comply with our legal obligations;
• to enforce our rights; and
• with your consent.

When you use the services offered through our Website and Application, you may agree to the
Doc.com Patient Health Data License Agreement (“License Agreement”)
http://cdn.docademic.com/documents/legal/DocHealth/en-
us/DOCADEMIC+PATIENT+HEALTH+DATA+LICENSE+AGREEMENT.pdf.

If you consent to the License Agreement, Doc.com can disclose and use any data collected
during your use of the telepsychology or telemedicine services on our Website and Application
for any purpose, including without limitation the right to: (i) copy and distribute the Personal
Data; (ii) use your Personal Data for marketing, research, advertising, patient education, and/or
similar activities; or (iii) sublicense, assign, or transfer your Personal Data to third parties. Any
sublicense, assignment, or transfer to third parties would also have no restrictions on the use of
your Personal Data. The Personal Data shared may include information regarding your name,
date of birth, demographic information, medical history, physical and psychological conditions,
diagnoses, treatment recommendations, images, studies, labs, and any other information you

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share with your Provider. The information shared under the License Agreement may also include
protected health information (“PHI”) (as defined by the Health Insurance Portability and
Accountability Act (“HIPAA”) and the Health Information Technology for Economic and
Clinical Health Act (the “HITECH Act”), as amended from time to time, and patient health data
as defined under any other applicable federal and/or state patient health data privacy laws and
regulations (including those laws and regulations governing the privacy of mental health and
substance abuse patient records). You have the right to revoke your consent for the License
Agreement, in writing, at any time by sending such written notification to Doc.com at 333 SE
2nd Avenue, Suite 2000, Miami, Florida, 33131. However, we may disclose aggregated
information about our users, and information that does not identify any individual, without
restriction, at any time.

We may disclose Personal Data that we collect or you provide as described in this privacy
policy:

• to our subsidiaries and affiliates;

• to contractors, service providers, and other third parties we use to support our business.
The services provided by these organizations include providing IT and infrastructure
support services, and ordering, marketing, and other services;
• to a buyer or other successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of our assets, whether
as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which
Personal Data held by Doc.com about our Website and Application users are among the
assets transferred;
• to fulfill the purpose for which you provide it. For example, we may disclose your
personal information to a Provider;
• for any other purpose disclosed by us when you provide the information;
• with your consent.
We may also disclose your Personal Data:

• to comply with any court order, law, or legal process, including to respond to any
government or regulatory request;
• to affiliates to market their products or services to you if you have not opted out of these
disclosures. For more information, see Choices About How We Use and Disclose Your
Information;
• to enforce or apply our Terms of Use
http://cdn.docademic.com/documents/legal/DocHealth/en-
us/DOCADEMIC+TERMS+OF+USE.pdf and other agreements, including the License
Agreement; and
• if we believe disclosure is necessary or appropriate to protect the rights, property, or
safety of Doc.com, our customers, or others. This includes exchanging information with

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 other companies and organizations for the purposes of fraud protection and credit risk
reduction.

6. Choices About How We Use and Disclose Your Information

We offer you choices on how you can opt out of our use of tracking technology, disclosure
of your Personal Data for our advertising to you, and other targeted advertising.

We do not control the collection and use of your information collected by third parties described
above in Disclosure of Your Information. When possible, these organizations are under
contractual obligations to use this data only for providing the services to us and to maintain this
information strictly confidential. These third parties may, however, aggregate the information
they collect with information from their other customers for their own purposes.
In addition, we strive to provide you with choices regarding the Personal Data you provide to us.
We have created mechanisms to provide you with control over your Personal Data:

• Tracking Technologies and Advertising. You can set your browser or operating to
refuse all or some cookies, or to alert you when cookies are being sent. If you disable or
refuse cookies, please note that some parts of our Website or Application may then be
inaccessible or not function properly
• Disclosure of Your Information to Affiliates. By using our Website and Application,
you consent to our sharing of your Personal Data with our affiliates for promotional
purposes. If you wish to unsubscribe from such affiliate’s promotions, you can do so by
clicking the unsubscribe link at the bottom of any email or other marketing
communications you receive from our affiliates or logging onto your Background page.
• Promotional Offers from Doc.com. If you do not wish to have your email address used
by Doc.com to promote our own products and services, you can opt-out at any time by
clicking the unsubscribe link at the bottom of any email or other marketing
communications you receive from us or logging onto your Background profile page. This
opt out does not apply to information provided to Doc.com as a result of a product
purchase, or your use of our services.
• Targeted Advertising. We belong to ad networks that may use your browsing activity
across participating websites to show you interest-based advertisements on those
websites. To learn more about interest-based advertisements and your opt-out rights and
options, visit the Digital Advertising Alliance and the Network Advertising Initiative
websites (www.aboutads.info and www.networkadvertising.org). Please note that if you
choose to opt out, you will continue to see ads, but they will not be based on your online
activity. We do not control third parties’ collection or use of your information to serve
interest-based advertising. However, these third parties may provide you with ways to
choose not to have your information collected or used in this way. You can also opt out
of receiving targeted ads from members of the NAI on its website.
• License Agreement. You have the right to revoke your consent to the License
Agreement, in writing, at any time by sending such written notification to Doc.com at
333 SE 2nd Avenue, Suite 2000, Miami, Florida, 33131. However, we may continue to

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 disclose aggregated information about our users, and information that does not identify
any individual, without restriction, at any time for any purpose.

7. Your Rights Regarding Your Information and Accessing and Correcting Your
Information

You may review and change your personal information by logging into the Application or
Website and visiting your Account profile screen.

You can review and change your Personal Data by logging into our Website or Application and
visiting either the Background profile sections of our Application or Website. You may also
notify us through the Contact Information below of any changes or errors in any Personal Data
we have about you to ensure that it is complete, accurate, and as current as possible or to delete
your account. We cannot delete your Personal Data except by also deleting your account with us.
We may also not be able to accommodate your request if we believe it would violate any law or
legal requirement or cause the information to be incorrect.

8. Do Not Track Signals

We may use automated data collection technologies to track you across websites. We
currently do not honor do-not-track signals that may be sent by some browsers.

We also may use automated data collection technologies to collect information about your online
activities over time and across third party websites or other online services (behavioral tracking).
Some web browsers permit you to broadcast a signal to websites and online services indicating a
preference that they “do not track” your online activities. At this time, we do not honor such
signals and we do not modify what information we collect or how we use that information based
upon whether such signal is broadcast or received.

9. Data Security

Information transmitted over the Internet is not completely secure, but we do our best to
protect your Personal Data. You can help protect your Personal Data and other information
by keeping your password to our Website confidential.

We have implemented measures designed to secure your Personal Data from accidental loss and
from unauthorized access, use, alteration, and disclosure. We use encryption technology for
information sent and received by us.

The safety and security of your information also depends on you. Where you have chosen a
password for the use of our Application, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure.
Although we do our best to protect your Personal Data, we cannot guarantee the security of your
Personal Data transmitted to our Website or on or through our Application. Any transmission of

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Personal Data is at your own risk. We are not responsible for circumvention of any privacy
settings or security measures contained on the Website, in your operating system, or in the
Application.

10. Location-Enabled Features

Certain location enabled features of our Website and Application may be made available
through third party vendors with additional terms and conditions and privacy practices.

Certain location-enabled functionality made available in the Website and Application is provided
by Google, Apple Inc., and other third-party providers. Your use of that functionality may be
subject to additional privacy (and other) terms and conditions (as updated from time-to-time),
including the terms that are accessible through: http://www.google.com/intl/en-
US_US/help/terms_maps.html and https://www.apple.com/legal/internet-services/maps/terms-
en.html. You must exercise your own judgment as to the adequacy and appropriateness of the
sharing of this information with us.

11. Changes to Our Privacy Policy

We will post any changes to our Privacy Policy on our Website. If we make material
changes to our Privacy Policy, we may notify you of such changes through your contact
information and invite you to review (and accept, if necessary) the changes.

We may change this Privacy Policy at any time. It is our policy to post any changes we make to
our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the
Website’s home page or the Application’s home screen. If we make material changes to how we
treat our users’ Personal Data, we will notify you by email to the email address specified in your
account and/or through a notice on the Website’s home page or the Application’s home screen.
The date this Privacy Policy was last revised is identified at the top of the page. You are
responsible for ensuring we have an up-to-date active and deliverable email address for you, and
for periodically accessing the Application or visiting our Website and reviewing this Privacy
Policy to check for any changes.

12. Contact Information

You may contact us through the contact information below.

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or
otherwise need to contact us, you may contact us at the contact information below or through the
“Contact” page on our Website or in the Application.

How to Contact Us:

Docademic, Inc.
Miami Wells Fargo
333 SE 2nd Avenue, Suite 2015

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 Miami FL 33131
Email: [email protected]

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