Welcome to Optimum Linkup’s Privacy Policy

Hi, we’re OPTIMUM LINKUP COMPUTERS and welcome to our privacy policy. This
policy sets out how we handle personal information. It covers OPTIMUM LINKUP
COMPUTERS Pty Ltd (ABN 11 119 159 741) and its wholly owned subsidiaries, and applies
across all of OPTIMUM LINKUP COMPUTERS’s businesses, including OPTIMUM LINKUP
COMPUTERS Market, OPTIMUM LINKUP COMPUTERS Studio and OPTIMUM LINKUP
COMPUTERS Sites. When we say ‘we’, ‘us’ or ‘OPTIMUM LINKUP COMPUTERS’ it’s
because that’s who we are and we own and run the Sites. If we say ‘policy’ we’re talking about
this privacy policy. If we say ‘user terms’ we’re talking about the rules for using each of the
Sites. Take the time to read this policy because it forms a part of the user terms for each of our
Sites. By using any of our Sites, you agree to this policy. If you do not agree to this policy we
won’t take it personally, but please do not use our Sites.

What type of personal information do we collect?

We collect certain personal information about visitors and users of our Sites. The most
common types of information we collect are things like: user names, member names, email
addresses, other contact details, payment information such as payment agent details,
transactional details, support queries, forum comments and web analytics data. We may also
collect personal information from job applications and this information may be used to assess an
applicant’s suitability for employment. Information or an opinion is your “personal information”
if it is about you as an identified or identifiable individual.

How we collect personal information

We may collect personal information directly when you provide it to us, automatically as you
navigate through the Sites or through other people when you use services associated with the
Sites.
When you provide personal information to us via the Sites you’re consenting to us collecting
and using that information in line with this policy and the user terms of each of the Sites. You are
likely to provide personal information when you complete membership registration and buy or
provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback,
enter a contest, fill out a survey, or send us a communication.
If you choose not to provide personal information, we may not be able to provide you with our
services and you may not be able to carry out transactions or access the full range of features
available through our Sites.

Personal information we collect about you from others

 Although we generally collect personal information directly from you, we may on occasion
also collect information about you from other people (such as the payment provider account
details required to process a transaction) and by using tracking technologies such as cookies, web
beacons and other web analytics software or services.

How do we use personal information?

We may use your personal information in order for us to:

operate the Sites and provide you with services described on the Sites, like to verify your
identity when you sign in to any of our Sites, to facilitate and process transactions that take place
on the Sites, to respond to support tickets and to help facilitate the resolution of any disputes
customise our services and websites, like advertising that may appear on the Sites, in order
to provide a more personalised experience
update you with operational news and information about our Sites and services like to notify
you about changes to our Sites, website disruptions or security updates
provide you with information that you request from us or, where we have your consent to
do so, provide you with marketing information about products and services which we feel may
interest you
carry out technical analysis to determine how to improve the Sites and services we provide
monitor activity on the Sites, like to identify potential fraudulent activity and to ensure
compliance with the user terms that apply to the Sites
manage our relationship with you, like by responding to your comments or queries
submitted to us on the Sites or asking for your feedback or whether you want to participate in a
survey
manage our legal and operational affairs
train OPTIMUM LINKUP COMPUTERS staff about how to best serve our community
provide general administrative and performance functions and activities.

When may we disclose your personal information?

We may disclose personal information to people like:

companies that are in the OPTIMUM LINKUP COMPUTERS group of companies
subcontractors and service providers who assist us in connection with the ways we may use
personal information (as set out above)
our professional advisers (lawyers, accountants, financial advisers etc)
regulators and government authorities in connection with our compliance procedures and
obligations
a purchaser or prospective purchaser of all or part of our assets or our business, and their
professional advisers, in connection with the purchase
other people where we are authorised or required by law to do so.
 We use a network of global subcontractors and service providers in order to ensure that we
maintain the best possible service standards. Some of the subcontractors and service providers to
whom we may disclose your personal information, like service providers who provide us with
cloud storage solutions, are based outside Nigeria (in places like Europe, Asia and the US). In
order to protect your information, we take care where possible to work with subcontractors and
service providers who we believe maintain an acceptable standard of data security compliance.

How do we store your personal information?

We store personal information on secure servers that are managed by us and our service
providers, and occasionally hard copy files that are kept in a secure location. Personal
information that we store is subject to security and access controls, including username and
password authentication and data encryption where appropriate.

How can you access your personal information?

You can access some of the information that we collect about you by logging in to your
account. You also have the right to make a request to access other information we hold about you
and to request corrections of any errors in that information. You may also close the account you
have with us for any of our Sites at any time. To make an access or correction request, contact
our privacy champion using the contact details at the end of this policy.

Choices regarding control of your personal information

Where we have your consent to do so (e.g if you have subscribed to one of our e-mail lists or
have otherwise indicated that you are interested in receiving offers or information from us), we
may send you marketing communications about products and services that we feel may be of
interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive
them in the future.
If your e-mail address has changed and you would like to continue to receive our e-mails, you
will need to access your account and update your e-mail address information in your account and
sign-up again for those e-mail that you want to receive.
If we send e-mails with commercial content we will generally include an “unsubscribe”
facility that you can use to opt-out of further communications – to opt-out, just follow the
instructions in the e-mail. We might not include an opt-out facility in important operational and
service-based e-mails concerning things like your purchases, the user terms, important updates
and need-to-know messages. By using our Sites you agree that we do not need to include opt-out
facilities in those messages.
You also have choices about cookies, as described below. By modifying your browser
preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to
reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly
in your case.

Cookies (not the type you eat!) and web analytics

For more information about how we use cookies, web beacons and similar technologies see
our cookie policy here and for more general information on cookies, see
http://www.allaboutcookies.org.
Generally speaking, when you visit our Sites, there’s certain information that’s recorded which
is generally anonymous information and may not reveal your true super-hero identity. If you’re
logged into your account some of this information could be associated with your account. We’re
talking about the following kinds of details:
 your IP or proxy server IP
 basic domain information
 your Internet service provider is sometimes captured depending on the configuration of
your ISP connection
 the date and time of your visit to the website
 the length of your session
 the pages which you have accessed
 the number of times you access our site within any month;
 the size of file you look at
 the website which referred you to our Sites
 the operating system which your computer uses.
Occasionally, we may use third party advertising companies to serve ads based on prior visits
to some Sites. These advertising companies use cookies to anonymously collect data. No
personally identifiable information is collected by these cookies. The anonymous data they
collect is kept separate from the personal information about you as a user. Read more about your
options in our cookie policy.

Information about children

Our Sites are not suitable for children under the age of 13 years, so if you are under 13 we ask
that you do not use our Sites or give us your personal information (if you are a young tech wiz,
please direct your nearest responsible adult to use the Sites for you!). If you are from 13 to 18
years, you can browse the Sites but will need the supervision of a parent or guardian to become a
registered user. It is the responsibility of parents or guardians to monitor their children’s use of
our Sites.

Information you make public or give to others

 If you make your personal information available to other people, we can’t control or accept
responsibility for the way they will use or manage that information. There are lots of ways that
you may find yourself providing information to other people, like when you post a public
message on a forum thread, share information via social media, or make contact with another
user via our Sites. Before making your information publicly available or giving your information
to anyone else, think carefully. If giving information to another user via our Sites, ask them how
they will handle your information. If you’re sharing information via another website, check the
privacy policy for that site to understand its information management practices as this privacy
policy will not apply.

When we need to update this policy

We may need to change this policy from time to time in order to make sure it stays up to date
with the latest legal requirements and any changes to our privacy management practices. When
we do amend the policy, the changes will be effective straightaway. We’ll usually publish
information about changes to be made to this policy on our Sites – but please be aware that it is
your responsibility to check in and make sure you keep up to date with any changes to this
policy.

How can you contact us?

If you have any questions about our privacy practices, please contact our privacy champion in
writing at P.M.B 2096 Federal College of Education, Ogun or
[email protected]
If you have any concerns about how we have been managing your personal information, or if
you think we have not been complying with Nigerian privacy law, you can make a complaint in
writing to our privacy experts. We will consider your complaint and contact you to resolve the
matter. For more information about privacy issues in Nigerian and protecting your privacy,
please visit the Office of the Nigerian Information Commissioner’s.
We’re really glad you made it to the end of the privacy policy, because knowing this stuff is
the best way to understand how your personal information is used and how to best manage it!