Document 6

RESUME
Pradeep Uchil
Address:H-7/139, New MHB Colony Gorai
Road, Borivali(W). Mumbai-400091
Mobile No: +91 7303283068
E-Mail ID: [email protected]
OBJECTIVE: To secure a position with a well-established organization with a stable

environment that will lead to a lasting relationship in the field of Outsourcing.
SUMMARY OF SKILLS AND EXPERIENCES

• Expertise in Business Development for Global Business Services (BPO & Back
Office Services)
• 7+ years’ experience in BPO – Customer Service & Up-selling /Retentions /
Information Technology for US & UK processes.
• Exceptional knowledge of Sales and Marketing
• Proven track record in achieving assigned sales targets.
• Very hard working, adaptable, and self-motivated, dedicated to work with
team- oriented spirit and can work under pressure.
• Excellent networking skills and uncommon resilience in achieving goals.
• Strong quantitative & analytical skills, in-depth knowledge of all kinds of Sales
and Marketing / Concept selling, ability to work independently and innovatively,
familiar with various statistical techniques
PROFESSIONAL EXPERIENCES
Sr. Manager Sales for Vsynergize Outsourcing – Telecom (US Geo)
2 Jan 2024 – 4 March 2024
• Managed a team of 6 BDEs & 2 BDM to achieve BPM business.
Sr, Business Development Manager – LPO for “Exela Technologies (US & India
Enterprise)
22 May 2023 – 26 June 2023
• Legal Shared Services - Demand Generation & Sales for Legal Firms & BFSI in the
US and Corporate Accounts – India
Deputy General Manager for “iSON Xperiences Ltd. (India & Offshore)
December 2022 – May 2023
• Managed Demand Generation & End to End Sales for India & Offshore Business
Senior Manager for “EbixCash Global Services (a part of Ebix Inc.)” Business
Development – Sales & Marketi e (formerly Inte ng (India, US & UK/Europe)
June 2022 - October 2022
• New Business Acquisition
• Lead Generation
• Field Sales
• Farming & Hunting
• Vendor Registration & Government Tenders
• Team Management - Reportee to 3 Managers
Manager for “Teleperformance (formerly Intelenet Global Services) ” Lead Generation

–Sales & Marketing (US & UK/Europe)
July 2017 – May 2022
• Responsible for new business development via prospecting high value target
accounts, qualifying the customer need and closing the business.
• Campaign planning and implementation including Email / Direct mailers and Event
campaigns.
• End to end Campaign management including direct mailers, email marketing
campaigns, B2Bevents campaigns & website leads qualification.
• Extensive Research, Company Profiles/Pursuit Plans for identifying prospective
clients globally and study market trends
• Preparation of MIS reports helpful for higher mgmt. and involved stakeholders
Senior Executive for “Datamatics Global Services Ltd” Lead Generation

Dec 2016 – June 2017
• Lead Management/Qualification, worked for campaigns – ECM, EDM & RPA
• Generating Qualified Data and making cold calls - giving Presentations and
scheduled appointments for VP Sales/Delivery.
• Worked on Email campaigns for Professional Services, Microsoft SharePoint and
IBMFilenet
Business Development Executive for “Nuvolat Cloud Group” Cloud Start Team
Oct 2015 – May 2016
• Lead Management/Qualification, Product Presentation, Revenue Generation &
Lead Generation- Sales for End Client [Existing & New Channel Partners in US]
• Generating Qualified Data and making cold calls - giving Presentations and
Educating about Channel Partner’s services on IT Infrastructure, Networking, Cloud
Storage & other services like Print Management etc.
• Schedule Appointment with IT Heads/IT Managers/ CTO’s after confirming IT
requirement and introducing to channel partner.
Executive Consultant for “Gargash Insurance Services LLC” Life and Investment –in
Dubai
Feb 2014 – April 2015
• As Brokers for Insurance and Investment plans, we at Gargash sell and service Life
Insurance and Offshore Investment Plans. We also pitch and sell all general
insurances to customers.
• Meeting Prospects and doing a human life value analysis for them wherein we
communicate the importance of financial planning (insurance and regular savings).
• Presenting a plan to the customers where all their financial goals discussed in the
first meeting are taken care of by regular investments.
• Keeping track of Bond funds and Equity based fund performances, doing Service
meetings with existing clients and calling new prospects for appointments.
Customer Service Advisor- Retentions “Hutchison 3 Global Services” UK Process –in

Mumbai
Jan 2011 – August 2013
• Achieving assigned individual and Team’s sales target
• Retaining customers and extending contracts with new phones and packages
• Won campaigns for selling maximum contracts, upgrading with Phone handsets
with maximum profit for the organization (Travelled to South Africa in a Sony
Campaign)
• Excelled in the most difficult process across retentions
Customer Sales Advisor- Retentions “Just Dial” US Process –in Mumbai

August 2010- Dec 2010
• Head started the Sales process for US – achieving 1st sale for the organization
• Cold calls to establishments in US for Business enquiry
• Excelled in concept selling and convincing clients to invest
Sr. Hardware Tech Support Executive DELL Tech Support “Sutherland”
Jan 2010- July 2010
• Resolve Hardware issues like No boot, No power, Safe mode and hardware
&software issues for the customers in the US
• Sales of Dell preferred Software and Warranty
• Gained knowledge and excelled in Selling Anti-virus products of Microsoft and dell.
Worked as Tech Helpdesk Executive – RIM “Fidelity National Information Services” US

Process - in Mumbai
Aug 2008 - Dec 2009
• Inbound/Outbound calls for FIS Internal Employees and External Clients regarding
password reset and application issues. Co-ordinate with concern Team/Dept for
application access, Software and Hardware issues like NOC/LAN/USER
ADMIN/TECHOPS.
• Troubleshooting and configuration of MS Office, Outlook and Exchange 2007
• Managing Blackberry server for activation, outlook synchronization and password
reset for high end Clients
• Also worked for internal process EPS Gift cards and ADP Payroll cards as Customer
Care Executive (calls for balance enquiry and disputes with purchase return and
auth hold timeframe
Client Sales Partner – “Yes Bank “(Corporate Unsecured Loan – 30 lakhs)

July 2007 – Jan 2008
• Build and maintain client bases, keeping current client plans up-to- date and
sourcing new clients on an ongoing basis.
• Contact clients periodically to determine if there have been changes in their
financial status.
• Explain and document for clients the types of services that are to be provided, and
the responsibilities to be taken by the personal financial advisor.
• Answer clients' questions about the purposes and details of financial plans and
strategies
• Contacted clients and set up meetings.
• Analyzed information and prepared plans best suited to individual clients'
requirements.
• Promoted and sold financial products to meet given/negotiated sales targets.
• Process loan papers, documents, and disbursing
Sr. Relationship Officer with “Citibank” DST -Mumbai, India (Corporate Sales -
Business Banking products for SME sector)
January 2004 – June 2007
• Achieving assigned individual and Team sales target
• Handling a team of 10 Sales Officers.
• Products and Services - “All types of High-Value Loans against property- Term Loan,
Overdrafts, Letter Of Credit & Bank Guarantee for SME” (From 40 lakhs to 16 crores)
• Perform quality checks, develop and review performance reports, identify areas to
Improve, and implement measures to improve performance levels and meet
objectives.
• Coordinate with internal and external customers as necessary.
• Help keep the team focused and on track.
• Maximize sales target and acquisitions of new clientele
Area Sales Manager with “WBDC LTD” (Appointing Dealers and Distributors +
Sales/Marketing/Management)
January 2003 – December 2003
• Marketing products of reputed companies such as Videocon, LG , Nokia, IFB, BAF,
etc
• Appointed 10 dealers and 2 distributors all over Maharashtra
• Interviewed & appointed Sales personnel & trained them
• Was responsible for advertising, recruitment, events, promotion and sales for
Maharashtra.
Marketing Executive with “MID-DAY MULTIMEDIA”
November 2001 – December 2002
• Sales of Advertise Package which included Print-Media, Website, Electric Poles,
Bus-Stops &Tele- Information Services
• Excelled in achieving assigned individual target and was asked to handle a team of
10 executives in 6 months
• Did the 1st sales and changed the package price for the Organization
ACADEMIC CREDENTIALS
• NIIT – SQL, JAVA, HTML & MS Office
• SY.BCom from Elphinstone college
• Passed 12th from Maharashtra State Board
PERSONAL DETAILS
Date of Birth : 20th April, 1979
Nationality : Indian
Marital status : Single
Languages known : English, Marathi, Hindi, Malayalam and Tulu
PASSPORT DETAILS
Passport Number : Z2467766
Passport Issue Date : 24th September, 2012.
Passport Expiry Date : 23rd September, 2022.
E.C.N.R. Status : YES (OK)

Document 6

Uploaded by

Copyright:

Available Formats

Document 6

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Document 6

Uploaded by

Copyright:

Available Formats

RESUME

OBJECTIVE: To secure a position with a well-established organization with a stable

SUMMARY OF SKILLS AND EXPERIENCES

Manager for “Teleperformance (formerly Intelenet Global Services) ” Lead Generation

Senior Executive for “Datamatics Global Services Ltd” Lead Generation

Customer Service Advisor- Retentions “Hutchison 3 Global Services” UK Process –in

Customer Sales Advisor- Retentions “Just Dial” US Process –in Mumbai

Worked as Tech Helpdesk Executive – RIM “Fidelity National Information Services” US

Client Sales Partner – “Yes Bank “(Corporate Unsecured Loan – 30 lakhs)

You might also like