User Manual For Ascom d63 DECT Handset PDF

TD 93119EN
User Manual
Ascom d63 Handset
2 November 2016 / Ver. B

User Manual
Ascom d63 DECT Handset TD 93119EN
About this document
Safety Precautions
IMPORTANT: Read the Safety Precautions in Appendix B.Safety Precautions before

using the handset.
Save this manual. It includes important Safety Precautions and

operating instructions. Save all instructions for future reference.

User Manual
Contents
1 Introduction....................................................................................................................... 1
1.1 Abbreviations and Glossary ...................................................................................................... 1
1.2 Functions and Accessories ........................................................................................................ 2
2 Descriptions ....................................................................................................................... 4
2.1 The DECT Handset ....................................................................................................................... 5
2.2 Chargers ......................................................................................................................................... 6
2.2.1 DC3 Desktop Charger and DP1 Desktop Programmer ............................................. 6
2.2.2 CR3 Charging Rack ............................................................................................................ 6
2.2.3 Battery Pack Charger ........................................................................................................ 6
2.3 Icons and Text in the Display ................................................................................................... 7
2.4 Keys and Buttons ......................................................................................................................11
2.4.1 Off-hook key .....................................................................................................................11
2.4.2 On-hook and On/Off Key ...............................................................................................11
2.4.3 Navigation/Confirmation Key ......................................................................................11
2.4.4 Sound off Key ..................................................................................................................11
2.4.5 Mute and PTT Button ....................................................................................................11
2.4.6 Key Lock and Upper and Lower Case Key ..................................................................11
2.4.7 Soft Keys ............................................................................................................................12
2.4.8 Hot Keys .............................................................................................................................12
2.4.9 Multifunction Button ......................................................................................................12
2.4.10 Volume Button ..............................................................................................................12
2.5 Alphanumeric Keys ...................................................................................................................13
2.6 Accessories ..................................................................................................................................14
2.6.1 Belt Clips ............................................................................................................................14
2.6.2 Security Cord ....................................................................................................................14
2.6.3 Carrying case ....................................................................................................................14
2.6.4 Headset ..............................................................................................................................14
3 Menu Tree ........................................................................................................................ 15

3.1 Calls ..............................................................................................................................................15
3.2 Contacts ......................................................................................................................................16
3.3 Profile ..........................................................................................................................................16
3.4 Messaging ..................................................................................................................................17
3.5 Services .......................................................................................................................................17
3.6 Shortcuts ....................................................................................................................................18
3.7 Connections ...............................................................................................................................19
3.8 Settings .......................................................................................................................................20
3.9 In Call ............................................................................................................................................21
3.9.1 Additional In Call Functions ..........................................................................................21

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3.10 Customizing the Menu Tree .................................................................................................21
4 Basic Operation ............................................................................................................... 22

4.1 Switch the Handset On and Off .............................................................................................22
4.2 Log a Shared Phone On and Off .............................................................................................22
4.3 Turn the Audible Signal On or Off .........................................................................................23
4.4 Lock and Unlock the Keypad ..................................................................................................23
4.5 Lock and Unlock the Handset .................................................................................................24
4.6 Mute Handset on Incoming Call or Message .......................................................................24
5 Calling............................................................................................................................... 25
5.1 Open the Call List .......................................................................................................................25
5.2 Incoming Call ..............................................................................................................................25
5.2.1 Answer a Call ....................................................................................................................25
5.2.2 Decline a Call .....................................................................................................................25
5.2.3 End a Call ...........................................................................................................................25
5.3 Outgoing Call ..............................................................................................................................26
5.3.1 Pre-Dial ...............................................................................................................................26
5.3.2 Post-Dial with Headset Button ....................................................................................26
5.3.3 Dial Using a Pre-programmed Number ......................................................................26
5.3.4 Dial a Number from the Call list ...................................................................................26
5.3.5 Dial Last Called Number with Headset Button .........................................................26
5.3.6 Dial the Sender of a Message .......................................................................................27
5.3.7 Dial a Number from Contacts .......................................................................................27
5.3.8 Dial a Name from the Central Phonebook .................................................................27
5.3.9 Dial a Number from the Company Phonebook ........................................................27
5.4 During a Call ................................................................................................................................28
5.4.1 Adjust the Volume during a Call ..................................................................................28
5.4.2 Open Contacts during the Call ......................................................................................28
5.4.3 Open Messaging Menu during a Call ..........................................................................28
5.4.4 Turn the Microphone On or Off during a Call ............................................................28
5.4.5 Lock and Unlock the Keypad during a Call ................................................................29
5.4.6 Audio Transfer .................................................................................................................29
5.4.7 Start a New Call during Conversation .........................................................................29
5.4.8 Switch between Calls ......................................................................................................29
5.4.9 End a Call ...........................................................................................................................30
5.4.10 Transfer a Call ................................................................................................................30
5.4.11 Transfer to New Call .....................................................................................................30
5.4.12 Conference Call ..............................................................................................................31
5.4.13 Call Back ..........................................................................................................................31
5.4.14 Send Call Waiting ..........................................................................................................31
5.4.15 Answering Call Waiting ...............................................................................................32

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5.4.16 DTMF ................................................................................................................................32

5.4.17 DECT Info .........................................................................................................................33
5.4.18 Send Data .......................................................................................................................33
5.5 Loudspeaking Function ............................................................................................................33
5.6 Call Diversion ..............................................................................................................................33
5.7 Emergency Calls .........................................................................................................................34
6 Messaging ........................................................................................................................ 35
6.1 Mini Messaging ..........................................................................................................................35
6.2 Message List ...............................................................................................................................35
6.3 Receive a Message ....................................................................................................................35
6.3.1 Read a Stored Message ..................................................................................................36
6.3.2 Reply to a Message .........................................................................................................36
6.3.3 Delete Messages ..............................................................................................................36
6.3.4 Forward a Message .........................................................................................................36
6.3.5 Call the Sender of the Message ...................................................................................36
6.3.6 Call a Number Included in a Message .........................................................................37
6.3.7 Save Number ....................................................................................................................37
6.3.8 Message Templates ........................................................................................................37
6.3.9 Write and Send a Message ...........................................................................................38
6.3.10 Open a Sent Message ..................................................................................................38
6.3.11 Send to Another Destination .....................................................................................39
6.3.12 Review Inbox Content while Reading a Message .................................................39
6.4 Receive a Message with Request for Answer .....................................................................39
6.4.1 Accept or Reject the Message ......................................................................................39
6.5 Message Queuing and Message Priority ..............................................................................39
6.6 Message Priority and Call Priority .........................................................................................40
6.7 Interactive Messaging ..............................................................................................................40
6.8 Message Indication Repetition ...............................................................................................41
6.9 Colored Messaging ....................................................................................................................41
6.10 Decline a Call with a Predefined Message ........................................................................42
6.11 Answering a Text Message with a Predefined Message ...............................................42
6.12 Calling while Reading a Text Message ...............................................................................43
6.12.1 Calling the Message Sender .......................................................................................43
6.12.2 Calling a Different Party ..............................................................................................43
6.13 Mobile Data ..............................................................................................................................44
6.13.1 Send Mobile Data ..........................................................................................................44
6.13.2 Send Mobile Data with a Prefix .................................................................................44
6.14 Voicemail ...................................................................................................................................44
6.14.1 Receive a Voicemail ......................................................................................................44
6.14.2 Check the Voicemail inbox ..........................................................................................44

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6.14.3 One Key Voicemail Access ...........................................................................................45
7 Alarm Operation.............................................................................................................. 46
7.1 Push-button Alarm ...................................................................................................................46
7.2 Acoustic Location Signal ..........................................................................................................46
7.3 Test Alarm ...................................................................................................................................46
7.4 Alarm with Location Information ..........................................................................................46
7.4.1 Alarm with Data ...............................................................................................................46
7.5 Automatic Call after Alarm .....................................................................................................47
8 Menu Operation............................................................................................................... 48
8.1 Connections ................................................................................................................................48
8.1.1 Bluetooth ...........................................................................................................................48
8.1.2 Headset ..............................................................................................................................49
8.1.3 System ...............................................................................................................................50
8.1.4 In Charger Action when in Call .....................................................................................51
8.1.5 In Charger Action when not in Call ..............................................................................52
8.2 Calls ...............................................................................................................................................52
8.2.1 Call List ...............................................................................................................................53
8.2.2 Missed Calls .......................................................................................................................54
8.2.3 Call Time .............................................................................................................................54
8.2.4 Push to Talk ......................................................................................................................54
8.2.5 Accept an Invitation .......................................................................................................55
8.2.6 Decline a PTT Invitation .................................................................................................57
8.2.7 Call a PTT Group ...............................................................................................................57
8.2.8 Re-join a Group ................................................................................................................57
8.2.9 Call Services ......................................................................................................................57
8.3 Shortcuts .....................................................................................................................................59
8.3.1 Define Soft Keys ..............................................................................................................59
8.3.2 Define Hot Keys ...............................................................................................................60
8.3.3 Define Navigation Key ....................................................................................................60
8.3.4 Define Multifunction .......................................................................................................60
8.4 Services ........................................................................................................................................60
8.4.1 Add Services .....................................................................................................................61
8.4.2 Edit Services ......................................................................................................................61
8.4.3 Delete Services .................................................................................................................61
8.5 Messaging ...................................................................................................................................61
8.5.1 Inbox ...................................................................................................................................62
8.5.2 Write New Messages ......................................................................................................63
8.5.3 Unsent Messages .............................................................................................................63
8.5.4 Sent Messages .................................................................................................................63
8.6 Profiles .........................................................................................................................................64

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8.7 Contacts .......................................................................................................................................65

8.7.1 Call Contact .......................................................................................................................66
8.7.2 Add Contact ......................................................................................................................66
8.7.3 Edit Contact .......................................................................................................................67
8.7.4 Set Ring Signal for a Contact ........................................................................................67
8.7.5 Delete Contact ..................................................................................................................67
8.7.6 Central Phonebook ..........................................................................................................67
8.8 Settings ........................................................................................................................................68
8.8.1 Sound and Alert Settings ..............................................................................................68
8.8.2 Keypad Lock Settings .....................................................................................................69
8.8.3 Phone Lock Settings .......................................................................................................70
8.8.4 Display Settings ...............................................................................................................71
8.8.5 Time and Date Settings .................................................................................................72
8.8.6 Answering .........................................................................................................................73
8.8.7 Change Text size for Messages ....................................................................................73
8.8.8 Change the Menu Language .........................................................................................73
8.8.9 Change Owner ID .............................................................................................................74
9 Procedure Call .................................................................................................................. 75
10 System Profiles ............................................................................................................. 76

10.1 System Profile Status Indications .......................................................................................76
11 Advanced Functions ..................................................................................................... 77

11.1 Admin Menu .............................................................................................................................77
11.2 Clear Lists in Charger ..............................................................................................................77
12 System Handling........................................................................................................... 78
12.1 Software Upgrade and Additional Features ....................................................................78
12.2 Handset Updates via Charging Rack ..................................................................................78
13 Troubleshooting............................................................................................................ 80
14 Operation Notice ........................................................................................................... 83

14.1 Accessibility and Voice Quality ............................................................................................83
15 Maintenance.................................................................................................................. 84
15.1 Maintenance of Batteries ......................................................................................................84
15.1.1 Battery Warnings ..........................................................................................................84
15.1.2 Charge the Battery .......................................................................................................84
15.1.3 Charge Spare Batteries ................................................................................................84
15.1.4 Replace the Battery ......................................................................................................84
15.2 Easy Replacement of Handset .............................................................................................85
15.2.1 Before Starting Easy Replacement Procedure .......................................................85
15.2.2 Easy Replacement Procedure .....................................................................................85
15.3 Attach the Hinge-type Clip ...................................................................................................88

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15.4 Attach the Swivel-type Clip ..................................................................................................88

15.5 Attach Cover for No Clip ........................................................................................................88
16. Energy Efficiency.......................................................................................................... 90
17 Related Documents....................................................................................................... 91
18 Document History ......................................................................................................... 92

Appendix A. Bluetooth Headset........................................................................................ 93
Appendix B. Safety Precautions....................................................................................... 99

User Manual
1 Introduction
This document describes features and settings available for the d63 handset. The handset is
a feature-rich handset with color display, telephony, messaging, and Bluetooth. It is
designed to be used in medium demanding environment such as hospital environment, but
also office environment.
It is suitable for users dependent of being reachable and/or having a need for mobile voice
and messaging features, which makes it ideal for applications where the user needs either
one way messaging or to be able to interact with other users. The color display enhances
and simplifies the use of the handset.
There are three models of the handset; d63 Talker, d63 Messenger with messaging
functions, and d63 Protector with additional alarm functions for personal security.
Read the 2 Descriptions on page 4 before using the handset.
For software download and parameter settings, read the Installation and Operation Manual
for Portable Device Manager (WinPDM), Windows version, User Manual for Device Manager
and the Configuration Manual for the Ascom d63 DECT Handset.
For a complete list of related documents including their document numbers, see 17 Related
Documents on page 91.
1.1 Abbreviations and Glossary

Device Manager: Application for management of handsets, charging racks, etc.
IMS3 Integrated Wireless Messaging and Services
A software running on an Elise3 hardware, that enables
wireless services to and from handsets and chargers. Features,
such as the Device Manager application, can be included. In
this document, Device Manager refers to IMS3.
WinPDM: Portable Device Manager:
An application, running on a PC, for managing portable
devices, charging racks, etc.
Unite Connectivity Unite module handling users, communication interfaces,
Manager (Unite CM) message routing, activity logging and other essential
messaging services. Features, such as the Device Manager
application, can be included.In this document, Device Manager
refers to Unite CM.
2 November 2016 / Ver. B 1

User Manual
1.2 Functions and Accessories
NOTE: Some functions are license/system dependent, or require configuration in handset via
WinPDM/Device Manager.
d63 Messenger
Functions
d63 Protector
d63 Talker
General
Easy registration x x x
Enhanced DECT Security x x x
Vibrator x x x
Headset connector x x x
Loudspeaking function x x x
3 Programmable Soft keys x x x
9 Programmable Hot keys x x x
Profiles x x x
System profiles - x x
Shared phone x x x
Contacts (250 contacts) x x x
Central phonebook x x x
Company phonebook (1000 contacts) x x x
Downloadable languages x x x
Multifunction button x x -
Programmable Navigation key x x x
Upgradable to Messenger x - -
Upgradable to Protector x x -
Centralized management x x x
Personalized menus x x x
Easy replaceable battery x x x
Easy replacement of handset x x x
Handset restrictions x x x
DECT Location - x x
Bluetooth x x x
Telephony
Push to Talk (PTT) - x x
Procedure call x x x
Voicemail access x x x
Microphone on/off during call x x x
Five predefined emergency numbers x x x
Messaging
Mini messaging (12 characters) x - -
Data Send - x x

User Manual
d63 Messenger
Functions
d63 Protector
d63 Talker
Colored messaging - x x
Interactive messaging - x x
Patient ECG Waveform Monitoring - x x
Data with prefix - x x
Alarm
Push button alarm - - x
Acoustic Location Signal (ALS) - - x
Alarm with data - - x
Location
IR Location - - x
Location, base stations - x x
Accessories
Desktop charger
Desktop programmer
Charging rack
Battery pack charger
Carrying case
Belt Clip
hinge-type
swivel-type
Security cord
Headset with microphone on boom
Headset with microphone on cable
Bluetooth headset

User Manual
2 Descriptions
2
17
3
16
5
7 15
8
ABC DEF
9 GHI JKL MNO 14

PQRS TUV WXYZ
10
13
11 12
Figure 1. Description of the handset.
1 Multifunction/Alarm button
This button can be used as a shortcut to functions; long or double press modes.
Depending on what model of handset that is used, the button can be used as a
push button alarm or the button may be configured as a PTT button. For
information about what functions that are supported by existing handset models,
see 1.2 Functions and Accessories on page 2.
2 Earpiece speaker
3 Volume button (up)
To increase the speaker volume
4 Volume button (down)
To decrease the speaker volume
5 Mute and PTT button
To turn on/off audible signals in idle mode, silencing the ring signal at incoming
call, and to turn on/off the microphone during a call.
6 Soft keys
The 3 Soft keys can be pre-programmed or used with GUI
7 Off-hook key
To answer a call, to pre-dial a number, and as a shortcut to the Call list.
8 Five-way navigation key
Navigation key with Left, Right, Up, Down, and Confirmation (in the middle). These
keys, except the middle key, can also be programmed for shortcuts.

User Manual
9 Voicemail access
A quick access to the handset’s Voicemail. This is a system dependent feature.
10 Key lock and Upper/Lower case
Combined key lock and Upper/Lower Case
11 Microphone
12 Space
To add space between text
13 Sound off key
To turn on/off audible signals in idle mode, silencing the ring signal at incoming
call, and to turn on/off the microphone during a call.
14 Tactile indicators
There are two tactile indicators to indicate the centre of the key pad
15 End and On/Off key
Combined button; to end a call, to return to standby mode, and to switch the
handset on/off by long press.
16 Color display
The full graphic type display is a 1.77 inch TFT. The display has multiple colors and
backlighting.
17 Headset connector
The headset connector is for connecting a headset. The connector is protected
against dust by using the headset connector cover.
2.1 The DECT Handset

IMPORTANT: The handset may retain small metal objects around the mouthcap or earcap
region.
Case
The plastic cover parts are made of durable PC/ABS material.
Antenna
The antenna is integrated inside the handset.
Loudspeaker
The handset has a separate loudspeaker for the loudspeaking function. It is placed on the
back side of the handset.
Microphone
The microphone is placed on the front bottom side of the handset.
Clip
There are two different belt clip options to the handset; a hinge-type clip (standard), and a
swivel-type clip. See 15.3 Attach the Hinge-type Clip on page 88, or 15.4 Attach the Swivel-
type Clip on page 88. Use the clip to attach the handset to a pocket, belt, or similar. The
handset can also be without any clip, see 15.5 Attach Cover for No Clip on page 88.

User Manual
Battery
The battery is a rechargeable Li-pol battery, placed under a battery cover. See 15.1.4
Replace the Battery on page 84.
The battery is fully charged within four hours. See 15.1.2 Charge the Battery on page 84.
The battery can be charged separately with a special battery charger. See 15.1.3 Charge
Spare Batteries on page 84
2.2 Chargers
2.2.1 DC3 Desktop Charger and DP1 Desktop Programmer
Figure 2. DC3 Desktop Charger and DP1 Desktop Programmer.
The DC3 Desktop Charger will only charge the handset, while the DP1 Desktop Programmer
will download new software and synchronize parameters. The handset is fully operational
while placed in the charger.
The DC3 Desktop Charger is delivered with a plug-in power supply and is connected into an
ordinary wall socket.
NOTE: Only use the charger within the temperature range of +5° C – +40° C.
2.2.2 CR3 Charging Rack
The CR3 Charging Rack is used for charging several handsets, to synchronize parameters,
and for software download.
The built in power supply can charge up to six handsets.
See the Installation and Operation Manual for CR3 Charging Rack.
2.2.3 Battery Pack Charger
The Battery pack charger is used for charging up to six spare batteries.

User Manual
2.3 Icons and Text in the Display

All functions and settings available to the user are shown as icons and text in the display.
The icons and text in the display indicate functions and settings to which you have access.
The display normally displays date and time, the Owner ID and handset number. The Owner
ID can manually be set by the user.
12:19 Status bar

2015-10-23 Header bar
IP-DECT
Active area
Walktest
709139
Menu Soft key bar
Figure 3. Example of a display configuration in idle mode.
The top row (Status bar) is used for icons which give the user information about signal
strength, missed call, new message, phone lock, key lock, sound off, time and battery status.
This row is always visible in all screens.
The next row (Header bar) displays the current date, headset connection, Bluetooth
connection, and system connection.
The next rows (Active area) are used for information such as the name of the system to
which the handset is connected to. A user identity provided from the system and/or an
Owner ID can also be displayed if configured in the Settings menu. This is also the area for
dialog window text. For example "missed calls" or to confirm an action.
The bottom row (Soft key bar) is used for Soft keys which can be used as shortcuts for
functions in the handset. See 2.4.7 Soft Keys on page 12.
The (Scroll bar) is placed to the right of the "Active area". It becomes visible when a menu
screen has more than six menus, or if the complete text in a message cannot be displayed
on the screen simultaneously.

User Manual
Icons
“Signal strength” icon is visible in the upper left corner. The staples shown
in display depends on the signal strength.
“Full battery” icon is displayed in upper right corner.
"Low battery warning” icon is shown when the battery has 10% or less
remaining capacity left.
"Empty battery warning" icon is flashing when the battery has 5% or less
remaining capacity left.
“Sound off” icon is displayed when the Sound off key or Mute button is
pressed.
"Microphone off" icon indicates a silenced microphone. It is displayed after

a long press on the Sound off key, Mute button during a call.
During a PTT call, the microphone is silenced when the PTT button is
released.
"Silent volume" icon is displayed when the volume has been set to "Silent".
“Loudspeaking” icon is displayed in the soft key bar during a call. Pressing
this icon turns on the loudspeaker.
“Loudspeaking off” icon is displayed after the soft key for Loudspeaking
icon has been pressed. Pressing this icon turns off the loudspeaker.
“New message” icon or “Interactive message” icon indicates that a new

text message (or messages) has arrived. The icon remains in the status bar
until all new messages in the inbox are read.
"Request for answer" icon in front of a message indicates that this message
must be acknowledge or rejected.
“Voicemail message” icon is displayed in the status bar when there are
voicemails. The icon remains until voicemail has been listened to.
Voicemail message” icon is displayed in the message inbox when there are
voicemails. The icon remains until voicemail has been listened to.
“Read message” icon or “Read Interactive message” icon in front of a

message shows that this message once has been read.
"Sent message" icon
"High prio" or "Alarm prio" icon indicates high priority of a message.
“Key lock” icon indicates a locked keypad.

User Manual
"Locked entry" icon indicates that the contact can not be edited or deleted
by the user.
"Phone lock" icon indicates a locked handset.
“Bluetooth” icon indicates that Bluetooth is enabled.
“Bluetooth headset” icon indicates that a Bluetooth headset is connected

to the handset.
“Headset” icon indicates that a corded headset is connected to the

handset.
“Outgoing call” icon is added to all outgoing calls in the call list.
“Incoming call” icon is added to all answered calls in the call list.
"Push to talk" icon is added to all incoming, outgoing, missed and answered
PTT calls in the call list/missed calls.
Note: The icon is added when a PTT invitation is managed as a call only.
“Missed call” icon is added to all missed calls in the call list.
“Missed call” icon indicates missed calls in the status bar.
"WinPDM/Device Manager communication" icon is visible when handset is

communicating with WinPDM/Device Manager via advanced charger.
"Profile active" icon
"Talker" icon indicates that the handset is a d63 Talker model.
"Messenger" icon indicates that the handset has a d63 Messenger product
license.
"Protector" icon indicates that the handset has a d63 Protector product
license.

User Manual
Menu icons
The ”Contacts” menu contains all names/numbers in the Contacts list. In
addition, a company phonebook* with up to 1000 entries can be
downloaded to the handset via the WinPDM. A central phonebook* can also
be accessed from the "Contact" menu.
The "Services" menu contains menu shortcuts used to customize an own
menu.
The “Messaging” menu contains all message handling such as reading and
writing messages.
The “Calls” menu contains call lists, call time, and call services*. Call services
is configured in the WinPDM/Device Manager.
The “Connections” menu contains Bluetooth connection, headset selection,

System selection, and In charger selection.
The “Settings” menu contains personal handset settings such as changing

the ring volume, selecting language, etc.
The ”Shortcuts" menu contains shortcuts for the Soft keys, Hot keys,
Navigation keys, and the Multifunction button.
The “Profiles” menu allows up to four different profiles to be added. The

"Normal" profile is active by default.
* System dependent.

User Manual
2.4 Keys and Buttons
2.4.1 Off-hook key
This key is used for connecting calls. One short press in standby mode opens
the call list.
2.4.2 On-hook and On/Off Key
This key is used for disconnecting calls and returning to main screen.
A long press in standby mode switches the handset on or off.
2.4.3 Navigation/Confirmation Key
Use this key to step in the menu and when working in text
Up
Conﬁrmation mode. The picture on the left shows how to press the
navigation key to step left / right and up / down in the
menu.
Left Right
The navigation key can be programmed, "Up" is by default
a shortcut to the Inbox, and "Down" is a shortcut to Call
Down contact. During a call the volume can be increased or
decreased by pressing up and down on the navigation key.
2.4.4 Sound off Key
A long press on the key in idle mode, changes between ring signal on/off.
At incomming call, a short press on the key silences the ring signal. During a
call, a long press on the key changes between microphone on/off.
2.4.5 Mute and PTT Button
A long press on the Mute button in idle mode, changes between ring signal
on/off, at incoming call, a short press on the button silences the ring signal.
During a call, a long press on the button changes between microphone on/
off.
During a PTT call, the microphone is silenced when the PTT button is
released.
2.4.6 Key Lock and Upper and Lower Case Key
This key is to lock the keypad in combination with the soft key "Lock". It is
also for switching between upper and lower case and digits.

User Manual
2.4.7 Soft Keys
soft keys
Figure 4. Soft Keys.
The three Soft keys are located just beneath the display and the functions of each Soft key
is indicated by text in the display just above the keys.
In idle mode, the Soft keys can be used for specific functions defined by the user of the
handset.
2.4.8 Hot Keys
Any key "2" - "9" can be set to a Hot Key. A long press on any of these numbers in stand by
mode are by default a shortcut to the Call contact list. The list is in alphabetic order, and
depending on which key that is pressed is dependent on where in the list the contact
appears.
A Hot Key can be programmed to give access to frequently used functions such as dialling a
specific handset number, a shortcut on the menu, or sending an SMS.
2.4.9 Multifunction Button
NOTE: The support for this feature is dependent on what model of handset that is used. For
more information, see 1.2 Functions and Accessories on page 2.
This button can be used as a shortcut to functions; long or double press modes. It is by
default not used, but can be defined by the user of the handset. If the button is defined, it
can be used in standby mode only.
2.4.10 Volume Button
The two buttons placed on the upper left side of the handset are used for increasing/
decreasing the earpiece, headset, and the loudspeaker volume.

User Manual
2.5 Alphanumeric Keys
abcàâäæç2
.,?!-‘”1
deféè3
jkl5
ABC DEF
ghiî4
mnoñòöø6
GHI JKL MNO
p q r s b7 wxyz9
PQRS TUV WXYZ
tuvùü8
Space + * 0 #
Figure 5. Available characters.
NOTE: Depending on the selected menu language and character setting in the Device
Manager, other characters can be available. This means that the character order can differ
from the figure above.
In standby mode, and number input mode
• A short press on a key enter the digits “0” - “9” and the characters * and #.
• A long press on the "0" key adds a "+" to the number.
• Enter a pause in number input mode by a long press on the # -key. A pause is indicated
by a "P" in the display.
• A long press on the * - key changes the tone sender on.
Tone sender on is indicated by a "T" in the display.
In text input mode
• A short press on a key 0-9, displays the first available character on that specific key. The
marked character is selected after a timeout, or when another key is pressed.
• To change to upper or lower case, press the * -key before entering the character. 
The *-key can also be used to display only the digits.
• To add space in the text, make a short press on key 0.
• The first character entered in a message, or when adding or editing a name in the
Contacts menu, is an upper level character followed by lower level characters, unless the
* -key is pressed before entering the character. To switch between Abc, ABC, abc, and
123 the *-key is pressed.
• A long press on the #-key displays special characters.
• A long press on the *-key opens a menu to change writing language (Default follows the
menu language setting).

User Manual
2.6 Accessories
2.6.1 Belt Clips
Two belt clip options are available:
• Hinge-type clip
The clip on the back of the handset is used to fasten the handset to a belt or similar. The
clip can also be changed to a swivel-type.
• Swivel-type clip
The ordinary belt clip can be replaced with a special swivel-type belt clip adapted to
firmly place your handset onto your belt.
Note: The handset can also be used without any clip on, see 15.5 Attach Cover for No Clip on
page 88.
2.6.2 Security Cord
The security cord is 800 mm long. The security cord is attached directly to the handset.
2.6.3 Carrying case
The carrying case is especially designed for the handset. The carrying case comes with a
swivel type belt clip and the handset is fully operational while placed in the carrying case.
2.6.4 Headset
A headset is recommended if the handset is frequently used or the user want to have both
hands free. The headset comes in three versions; microphone integrated in the cable,
microphone on a boom and hearing protection.
In order to achieve optimal audio quality with the different headset types it is recommended
to select the corresponding headset profile. See 8.1.2 Headset on page 49 for more
information.

User Manual
3 Menu Tree
3.1 Calls
7891 01:30 —> • Call >

• Call list —>
7827 03:35 • More —> • Time of call >
7682 05:26 • Back • Edit number >
7845 20-Oct-03 • Save number >
• Send message >
• Delete >
• Delete all >
• Missed calls —> 7682 05:26 —> • Call >
7845 23-Sep-03 • More —> • Time of call >
• Call time —> Total call time: • Back • Edit number >
• Save number >
03:47:06
• Send message >
Last call:
• Delete >
00:00:07
• Delete all >
• Call services —> • Absence* —> • Deactivate >
• Lunch >
• Meeting >
• Trip >
• Vacation >
• Out >
• Absence 1 >
• Absence 2 >
• Absence 3 >
• Absence 4 >
• Divert calls* —> • Internal >

• External >
• No reply >
• When busy >
• PTT Groups* —> PTT Group 1 (example) —> • Call

• Back
PTT Group 10 (example)
• Admin menu**
*) Visible if defined in the WinPDM/Device Manager

**) WinPDM/Device Manager visible if the Admin menu is activated.

User Manual
3.2 Contacts
• Call contact ——> • Search

• From contact list >
• Add contact ——> • New ——> • Name >

• From Call list > • Work number >
• Mobile number >
• Other number >
• Ring signal >
• Edit contact ——> • Search

• From contact list ——> • Name >
• Work number >
• Mobile number >
• Other number >
• Ring signal >
• Delete contact ——> • Search >

• From contact list >
• Central phonebook* ——> • Search by name • Call >

——> ——> >
• Search by number • More • View contact
• Last result • Back > • Add to contacts >
• Send message >
* System dependent
Tip: When adding or editing a number in a contact, a variable or the character U in the
Work/Mobile/Other number field can be added that allows the user to enter one or more
additional numerical characters before calling the number. See 9 Procedure Call on page 75
for more information.
3.3 Profile
• Normal (default)
• Meeting (example)* ——>

• Volume
• Internal call
• Ring signal ——> • External call
• Call back
• PTT
• Message alert ——> • Message alert 1

|
|
• Message alert 7
• Beep
• Add new
*) This example profile does not have all applicable settings.

User Manual
3.4 Messaging
• Inbox ——> Message List —> • View —> • Reply ——> • Enter text >
• More ——> • Delete >
• Close • Forward >
• Call sender >
• Call no. in text* >
• Save number >
• More —> >
• Delete
• Delete all >
• Back
• Write new message ——> • Enter text >
• Unsent ——> Message List —> • Edit —> • Send ——> • Enter number >
• Clear
• Back
• More —> >

• Delete
• Delete all >
• Back
• Sent ——> Message List —> • View —> • Forward —> • Enter text >
• More —> • Delete >

• Call no. in text >
• Close • Save number >
• More —>
• Delete
• Delete all
• Back
* Visible if the number consists of minimum 3 digits.
3.5 Services
• Add new —> • Name —> • Phone call

• Send data
• Back • Send message
Tip: When configuring the Phone call function, a variable or the character U can be added to
the Enter number field to allow the user to enter one or more additional numerical
characters before calling the number. See 9 Procedure Call on page 75 for more information.

User Manual
3.6 Shortcuts
Soft Keys ---> Left ---> Name > Not used

Middle ---> Function -----------> Phone call ---> Enter number
Right ---> Value > Phone call --->
Control question --> On Phone call PTT --->
Off Call list
Hot Key ---> 2 - 9 ---> Contact list
Function ------------>
Central Phonebook
Value >
Navigation Keys ---> Up Message inbox
---> Control question ---> On
Send message ---> Enter number
Down ---> Off
Middle ---> Change profile ---> Profile A (example)
Right ---> Left --->
Middle --->
Right ---> Open a menu ---> Main menu
Multifunction button*-> Long press ---> Call absence > Calls
Multi press ---> Services > Connections
Edit alarm data > Contacts
*) Not applicable for d63 Advanced.
**) Visible if defined in WinPDM/Device Manager.
Call PTT group** > Messaging
Services
Profiles
Settings
Absence*
Call services
Tip: When configuring the Phone call function, a variable or character U can be added to the
Enter number field that allows the user to enter additional numerical character(s) before
calling the number. See 9 Procedure Call on page 75 for more information.

User Manual
3.7 Connections
• Bluetooth —> • Enable / Disable

• Headset —> • Add new >
• Headset —> • Mic on boom

• Mic on cable
• Hearing Protection
• System —>
• Change system —> • Automatically
• System A (example)
• Subscribe >
• Unsubscribe* >
• Rename system >
• Priority >
• In charger —> • Call behavior —> • No action

• Loudspeaking
• End call
• Other actions —> • No action

• Change profile —> • Profile A (example)
• Switch off
• End call
• Logout
• Message absence
*) It is not possible to unsubcribe a protected system via the System menu.
Unsubcribtion of the system must be made via the Admin menu or the DECT system.

User Manual
3.8 Settings
Sound & Alerts --->Volume > Internal call

Ring signals —> External call
Callback
Message alert > PTT
Vibrator alert —> On
On if silent
Off
Key sound —> Click
Tone
Silent
On
Locks ---> Automatic key lock ---> On except calls
Off
Phone lock ---> Auto phone lock —> On

On in charger
Off
Change PIN code >
Display —>
Screen saver ---> Information
Black
Brightness ---> Normal

Power save
Rotate display text ---> Normal

Inverted
Font style ---> Normal

Bold
Time & Date ---> Time format —> hh:mm (am/pm)

hh:mm
Date format —> dd month yy

month dd yyyy
yyyy-mm-dd
mm/dd/yyyy
dd/mm/yyyy
dd-mm-yyyy
dd.mm.yyyy
Hook-off
Answering ---> Answering key —>
Any key
Answering behaviour —>
Automatically
Loudspeaking
Messages ---> Text Size —> Normal

Large
*Language ---> Dansk, Nederlands,

English, etc.
Owner ID --->
Alarm 1 --> Edit alarm --->

data
1) The support for this menu is dependent on what model of handset that is used.

User Manual
3.9 In Call
The In Call menu displays a list of functions that can be accessed during a call. To see the available
functions, press the "More" soft key. Some functions are always provided and others may be
made available by the administrator via the WinPDM/Device manager. To use a function, navigate
the In Call menu to highlight the required function and then press the "Select" soft key.
The In call function can be used in combination with the Procedure call function, see 9 Procedure
Call on page 75.
Note: When calling from a locked handset, there are limitations to what items in the In Call menu
are shown. However, the entire menu is accessible when calling from a handset with unlocked
keypad.
• Contacts >
• Messaging —> • Inbox
• Write new message
• Unsent
• Sent
• Microphone on/off >
• Audio transfer >
• New call —> • Call
• “Phonebook access”
• Cancel
• Switch >
• End call >
• Transfer >
• Transfer to new call —> • Call

• “Phonebook access”
• Cancel
• Conference >
• Call back >

• Call waiting >
• DTMF >
• DECT info —> • Link
• System
• Location info —> • DECT Location info
• General purpose 1 -10
3.9.1 Additional In Call Functions
Besides the default In Call functions, up to 10 extra system specific codes or general purposes can
be defined. See the Configuration Manual for the handset (TD number: See 17 Related Documents
on page 91).
3.10 Customizing the Menu Tree

The menu tree can be customized by hiding some of the functions that are available but for
example not in use. Which functions that should be hidden are defined in the WinPDM. See the
Configuration Manual for the handset (TD number: See 17 Related Documents on page 91).

User Manual
4 Basic Operation
4.1 Switch the Handset On and Off
Switch on the Handset
Press and hold . When pressing , the handset vibrates and the display lights up.
Switch off the Handset
Prerequisite: The handset is in idle mode:
Tip: While in a menu, press to return to idle mode. If the handset is a shared phone, it
must first be logged out to be able to switch off the handset. See 4.2Log a Shared Phone On
and Off. A user can be prevented from switching off the handset by enabling the parameter
Prevent switch off in WinPDM.
1 Press and hold .

2 A dialog window "Switch off?" is displayed. Confirm by pressing "Yes".
NOTE: If a handset restriction is enabled, it may not be possible to switch off the handset.
See the Configuration Manual for the handset (TD number: See 17 Related Documents on
page 91).
4.2 Log a Shared Phone On and Off
NOTE: Shared phone is applicable for IP-DECT systems only. For more information, see the
The feature shared phone allows more than one user to use a handset. When a handset is
configured to be a shared phone, it can be used by any shared phone user in the system. The
message and call lists are deleted when a user logs off a handset.
NOTE: If configured in the WinPDM/Device Manager, an emergency call can be made from a
handset that is logged off. See the Configuration Manual for the handset (TD number: See
17 Related Documents on page 91).
Log on a Handset
Prerequisite, the handset is switched on. See 4.1Switch the Handset On and Off for more
information.
1 A dialog window "Login?" is displayed. Press the soft key "Yes".

2 Enter User ID and password.
3 Press "Login".
NOTE: The user will be automatically logged out from a previously used handset.

User Manual
Log off a Handset
1 Press and hold .

2 A dialog window "Logout?" appears. Press the soft key "Yes".
NOTE: If a phone is shared and one of the users logs off the shared phone, the lock that
prevents the handset from unauthorized use is deactivated. For additional information, see
4.5 Lock and Unlock the Handset on page 24.
4.3 Turn the Audible Signal On or Off

Note: If handset restrictions are enabled, you might not be able to turn off the audible
signal. See Configuration Manual, Ascom d63 DECT Handset, TD 93151EN.
A long press on the or in idle mode, changes between ring signal on/off.
The icon indicates a silenced handset.
4.4 Lock and Unlock the Keypad
Lock and Unlock the Keypad in Idle Mode
To prevent accidentally pressing keys, the keys can be locked.
Lock keypad
1 Press .
2 Press "Lock".
Unlock keypad
1 Press .
2 Press "Yes".
Note: An incoming call can be answered and the alarm button can be pressed while the
keypad is locked. If configured in the WinPDM/Device Manager, an emergency call can also
be made while the keypad is locked. See the Configuration Manual for the handset (TD
number: See 17 Related Documents on page 91).
Lock/Unlock the Keypad during a Call
To prevent accidentally pressing keys, the keys can be locked during a call. This can be useful
when a headset is used and the handset is attached to a pocket or belt.
Lock keypad
1 Long press .
2 Press "Lock".
Unlock keypad
1 Press
2 Press "Yes".
Note: When the keypad is Iocked, the volume buttons and the mute button can be pressed
during the call. Depending on what model of handset that is used, the Alarm button can also
be pressed. For information about what functions that are supported by existing handset
models, see 1.2 Functions and Accessories on page 2.

User Manual
4.5 Lock and Unlock the Handset

The handset can be locked to prevent unauthorized use. If this function is activated, a PIN
code has to be entered for example to switch on the handset, to answer an incoming call etc.
The default phone lock code (0000) can be changed to any 4 - 8 digit personalized code.
NOTE: If a phone is shared and one of the users logs off the shared phone, the lock that
prevents the handset from unauthorized use is deactivated. For additional information, see
4.2 Log a Shared Phone On and Off on page 22.
NOTE: The handset can be configured with predefined emergency numbers that can be
called while the handset is locked. See the Configuration Manual for the handset (TD
number: See 17 Related Documents on page 91). Depending on model of handset, the
Alarm button can also be used. For information about what functions that are supported by
existing handset models, see 1.2 Functions and Accessories on page 2.
1 Enter the “Settings” menu.

2 Select “Locks”
3 Select “Phone lock”.
4 Select "Auto phone lock".
5 Select "On", "On in charger", or "Off".
4.6 Mute Handset on Incoming Call or Message

The handset can be muted temporarily on an incoming call or message. The call is not hung
up when the handset is muted. If the call is unanswered, it reverts to voicemail if the
handset has been configured for voicemail.
To mute an incoming call or message, press or while the handset sounds.

User Manual
5 Calling
5.1 Open the Call List

1 Press "Menu’,
2 Select "Calls" .
3 Select "Call list".
4 Select a number.
5 Press or the soft key "Call" to dial. The number can be edited before the call is
dialled. Press "More" and select "Edit number". The 25 last received, dialled or missed
calls are stored in a call list. See 3.1 Calls on page 15.
5.2 Incoming Call

A ring signal or vibrating handset or both, indicates an incoming call. The ring signal and
vibrator can be disabled. The calling party handset number or name is displayed. The name
is displayed if the calling party handset number is stored in the local phonebook.
To answer the call, press .
Tip: When a headset is connected to the handset, the headset button can be used to answer
the call. In addition, the headset button can be configured with a specific function, such as
post-dial, dial last called number, or dial a predefined number. See Configuration Manual,
Ascom d63 DECT Handset, TD 93151EN for more information.
Other answering methods can also be set in the Settings menu, see 3.8 Settings on page 20.
The answering methods are; Automatically and Loudspeaking.
When “Automatically” is enabled, all incoming calls are connected automatically.
5.2.1 Answer a Call
When the signal sounds press or the "Accept" soft key to answer the call. The call can be
answered in loudspeaking mode by pressing the soft key. The name or number of the
calling party is displayed if calling line information is available.
5.2.2 Decline a Call
When the signal sounds, press or the "Decline" soft key to answer the call.
NOTE: If the handset is configured to respond to declined calls with a message template, the
"Reply with a message template?" prompt is displayed. For additional information, see 6.10
Decline a Call with a Predefined Message on page 42.
5.2.3 End a Call
Press to end the call. The duration of the call is shown in the display. The total time of
the call can also be retrieved from the Calls menu > Call time.
NOTE: Some systems/PBXs require that the handset sends a DTMF in order to end a call. For
more information, see the Configuration Manual for the handset (TD number: See 17
Related Documents on page 91).

User Manual
5.3 Outgoing Call
5.3.1 Pre-Dial
Enter the number and press to get the line. The number is displayed while dialling. The
Soft key "Clear" can be pressed to erase the number if required. The navigation key can be
used to step, add or delete digits from the middle of a number.
An international number can be dialled from the handset by entering a + character followed
by the country code and local number. To enter the + character, long press the 0 key until
the character is shown in the display.
5.3.2 Post-Dial with Headset Button
The headset button can be used to obtain a dial tone and dial a number. However, the
headset must have been configured via the WinPDM/Device Manager to allow this.
5.3.3 Dial Using a Pre-programmed Number
NOTE: The support for Multifunction button is dependent on what model of handset that is
used. For more information, see 1.2 Functions and Accessories on page 2.
A Navigation key, Hot key, Soft key or Multifunction button can be programmed with a
handset number, as described in section 3.6 Shortcuts on page 18. A headset button can
also be programmed with a handset number as long as it has been configured by the
administrator via the WinPDM/Device Manager.
To dial a pre-programmed number, press the pre-programmed key or button. The call is
connected automatically.
5.3.4 Dial a Number from the Call list
1 Press .
2 Select a number press or soft key "Call" to dial. The number can be edited before
the call is started. Press "More" and select "Edit number".
5.3.5 Dial Last Called Number with Headset Button
If a headset is used, the headset button can be used to dial the last called number. However,
the headset must have been configured via the WinPDM/Device Manager to allow this.

User Manual
5.3.6 Dial the Sender of a Message
You can call the sender of a message stored in the message list, from the Messaging menu.
1 Open the menu by pressing the confirmation button, or the soft key "Menu".
2 Select "Messaging".
3 Select "Inbox".
4 Select message from the list.
5 Select "View".
6 Select "More".
7 Select "Call sender".
5.3.7 Dial a Number from Contacts
2 Select "Contacts".
3 Select "Call contact".
4 Select contact from list, or search name or number by entering characters in the
"Search" field.
5 Press the Soft key "Call" or the Off-hook key to make the call.
5.3.8 Dial a Name from the Central Phonebook
2 Select “Contacts”.
3 Select "Central phonebook".
4 Select "Search by name".
5 Enter the first name, last name, or both. Note that the whole name does not have to
be entered.
TIP: When searching for a contact, adding and editing a contact, the input language
can be changed temporarily by long pressing . This can be used to access
characters in a foreign language temporary.
6 Press “Search”.
7 Press the soft key "Call" or Off-hook key to make the call.
5.3.9 Dial a Number from the Company Phonebook
4 The local and company phonebook appears in the same list but the company names
are indicated by a “Locked entry” icon in front of the name. Select contact from
list, or search name or number by entering characters in the "Search" field.
5 Press the soft key "Call" or the Off-hook key to make the call.

User Manual
5.4 During a Call
NOTE: Some of these functions are system dependent. The parameters are set up in the
WinPDM/Device Manager, see the Configuration Manual for the handset (TD number: See 17
When calling from a locked handset, there are limitations to what items in the In Call menu
are visible. However, the entire menu is accessible when calling from a handset with locked
keypad.
5.4.1 Adjust the Volume during a Call
Press the "Volume up" button to increase the volume, and the "Volume down" button to
decrease the volume. The handset stores and keeps the new volume level. The navigation
key can also be used to adjust the volume (press up or down on the navigation key).
5.4.2 Open Contacts during the Call
1 Press the soft key "More" during the call.

3 Press "Select".
4 Select "Call contact" for searching a local or company phonebook contact, or select
"Central phonebook" for searching a central phonebook contact.
5 Press "Select".
6 Select or search contact.
NOTE: The selected contact can be called by pressing "Call". When calling the contact, the
first call is put on hold. See also 5.4.7 Start a New Call during Conversation on page 29.
5.4.3 Open Messaging Menu during a Call
The Messaging menu can be accessed during an ongoing call by pressing the soft key
"More".

2 Select "Messaging".
See 6 Messaging on page 35 for more information about messaging.
5.4.4 Turn the Microphone On or Off during a Call

2 Select "Microphone off".
3 Press "Select".
The icon indicates a silenced microphone. This means that the other part in an ongoing
call cannot hear you. To turn the microphone back on, do as follows:

2 Select "Microphone on".
3 Press "Select".
The microphone can be turned off and on by a long press on or .
When long pressing or pressing , a short beep is also heard indicating that the
microphone is turned on or off. When pressing in a PTT call, no beep is heard.

User Manual
5.4.5 Lock and Unlock the Keypad during a Call
To prevent accidentally pressing keys, the keys can be locked during a call. This can be useful
when a headset is used and the handset is attached to a pocket or belt.
Lock keypad
1 Long press .
2 Press "Lock".
Unlock keypad
1 Press
2 Press "Yes".
NOTE: When the keypad is locked, the volume buttons and the mute button can be pressed
during the call. Depending on model of handset, the Alarm button can also be pressed. For
information about what functions that are supported by existing handset models, see 1.2
Functions and Accessories on page 2.
5.4.6 Audio Transfer
To transfer audio between the Bluetooth headset and the handset’s earpiece.
NOTE: This option is only visible if a Bluetooth connection is active.

2 Select "Audio transfer".
3 Press "Select".
5.4.7 Start a New Call during Conversation
NOTE: This option is only visible if configured in the handset. For more information, see the

2 Select "New Call".
3 Press "Select".
4 Enter number, or press to access the phonebook.
5 Press .
5.4.8 Switch between Calls
Prerequisite, a new call has been started during conversation, see 5.4.7 Start a New Call
during Conversation on page 29.
1 Press the soft key "More".

2 Select "Switch".
3 Press "Select" to switch between the calls.

User Manual
5.4.9 End a Call

2 Select "End Call".
3 Press "Select". This ends the current call and the previous call is resumed.
5.4.10 Transfer a Call
When a caller has two ongoing calls, he or she can transfer the first call with the second call.

2 Select "Transfer".
3 Press "Select". This connects the first call with the second call. Your call is
automatically disconnected.
5.4.11 Transfer to New Call
An ongoing call can be transferred to a new number. When the new call is established, the
caller that initiated the transfer is disconnected.
NOTE: This option is only visible when the parameters "New call" and "Transfer" are defined
in the handset. For more information, see the Configuration Manual for the handset (TD

2 Select "Transf. to new".
3 Press "Select".
4 Enter the number of the person where the ongoing call is to be transferred or
press to access the phonebook.
5 Press to transfer the call. Your call is disconnected automatically.

User Manual
5.4.12 Conference Call
By initiate a conference call, an conversation can be made between several participants

simultaneously.

2 Select "Conference".
3 Press "Select".
The person initiating the conference call is the conference leader, and the other are
participant members of the conference call.
5.4.13 Call Back
When a call is made to a busy handset, an automatically call back can be made when the
busy handset is free.
When a busy tone sounds, do as follows:

2 Select "Call back".
3 Press "Select".
4 Press and wait until the handset alerts.

5 When the handset alerts, press . The call is started automatically.
5.4.14 Send Call Waiting
This function is used when a calling party receives a busy signal from a party engaged in a
call and wishes to notify the party that another call is waiting. To notify the engaged party:

2 Select "Call waiting".
3 Press "Select". The engaged party receives a "Call waiting" signal.
When the line is free it automatically calls the number again. This is system dependent.
Note: The "Call waiting" function is only visible if an administrator has activated it in the
handset. For more information, see the Configuration Manual for the handset (TD number:
See 17 Related Documents on page 91).

User Manual
5.4.15 Answering Call Waiting
Depending on system setup and configuration, this feature might be handled in one of two
different ways:
Method 1
During an ongoing conversation and a short tone for another incoming call appears, do as
follows:

2 Select "Answer Call waiting".
3 Press "Select". The new call is now connected, and the first call is on hold.
When the line is free, the call on hold is automatically dialled again. This is a system
dependent feature.
Method 2
If a second caller calls during a phone call, the handset beeps and display the text "Internal
call" for internal callers and "External call" for external callers. The handset also displays the
name or phone number of the second caller. To answer the second caller:
1 Press the soft key "Accept".

The text "Switch" briefly appears on screen, and the handset transfers to the second call.
The first call is put on hold.
2 When finished speaking with the first caller, select the "More" soft key.
3 Select "End Call".
The second call is closed and the first call is retrieved.
NOTE: A second call can be rejected by pressing the "Decline" soft key. The second caller
hears an engaged tone. The call is logged as a missed call in the handset.
5.4.16 DTMF
Some systems and PBXs require that the handset sends Dual Tone Multi Frequency (DTMF)
when pressing the keys. DTMF can be enabled as follows:

2 Select "DTMF".
3 Press "Select". This enables DTMF signals to be used.
TIP: The handset can also be configured to send DTMF when pressing and pressing
releasing . See the Configuration Manual for the handset (TD number: See 17 Related
Documents on page 91).

User Manual
5.4.17 DECT Info
DECT info is an advanced function intended for an administrator using the handset to
measure RF link and system parameters as part of a troubleshooting or site surveying
procedure. This option is only visible if the Admin menu is activated as described in section
11.1 Admin Menu on page 77. For more information, see the Configuration Manual for the
handset (TD number: See 17 Related Documents on page 91).
5.4.18 Send Data
User entered data can be sent from the handset by pressing a pre-programmed hot key or
soft key, or selecting a Service. Sent data can be used to initiate actions such as opening a
door or starting and stopping a machine. The data can either be predefined, entered after
the hot key or soft key is pressed, or send when the relevant service is selected.
5.5 Loudspeaking Function

There are five options to activate the loudspeaking function:
• Press a Multifunction button, Navigation key, Hot key or Soft key defined as shortcut to a
"Phone call " function. When pressing the key/button, a predefined number is called,
see 8.3 Shortcuts on page 59.
NOTE: The support for Multifunction button is dependent on what model of handset that
is used. For more information, see 1.2 Functions and Accessories on page 2.
• When receiving a call, press the soft key . The Soft key might have another/no
function depending on its configuration of the In call function in WinPDM/Device
Manager.
• During a call, press the soft key . The Soft key might have another/no function
depending on its configuration of the In call function in WinPDM/Device Manager.
• During a call, put the handset in a charger. Requires that Loudspeaking is chosen in the In
Charger menu.
• This function can also be activated by selecting another answering method, that is,
"Automatically" and/or "Loudspeaking". See 8.8.6 Answering on page 73.
5.6 Call Diversion

All calls; internal calls, external calls, calls when busy, or calls at no answer can be diverted to
another handset number. The diversion is made via the Calls menu > Call services > Divert
calls. See Divert Calls on page 58.
In addition, an absence reason (for example “Lunch”, “Meeting”, “Trip” etc.) can also be set.
The absence reason is set via the Calls menu > Call services > Absence. See 8.2.9 Call
Services on page 57.
NOTE: PBX settings for the call diversion must be set in order to show the Divert calls menu
in the handset. See the Configuration Manual for the handset (TD number: See 17 Related
NOTE: If both diversion and absence reason are set, the absence reason is used.
Either can a Multifunction button, Soft key or Hot key be preprogrammed with a shortcut to
the diversion function or the absence reason/menu. See 8.3 Shortcuts on page 59.
NOTE: The support for Multifunction button is dependent on what model of handset that is
used. For more information, see 1.2 Functions and Accessories on page 2.

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5.7 Emergency Calls

If configured in the WinPDM/Device Manager, any one of up to five predefined emergency
numbers can be called, even if the handset or keypad has been locked. For additional
information, see sections 8.8.2 Keypad Lock Settings on page 69 and 8.8.3 Phone Lock
Settings on page 70.

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6 Messaging
6.1 Mini Messaging
Depending of what model of handset that is used, it can receive text messages with a
maximum of 12 characters. When a text message is received, the message alert signal
sounds. The message is displayed in a popup window.
If the received message contains more than 12 characters, the remaining characters are
discarded. Only the last received message is displayed. For example, a first message is
received and displayed in the popup window. Another message is received and is displayed
instead of the prior message which is discarded.
Press "Close" when the message has been read. It is not possible to reply to a message or
create and send a new message. The messages are not stored in the handset.
6.2 Message List

The thirty last received messages are stored in a list. The message list is located in the
Messaging menu "Inbox". Time and date information is included in the message.
If a message is received when the inbox already contains thirty messages, the message in
the inbox with the oldest time and date is automatically replaced by the newly received
message.
6.3 Receive a Message

When a text message is received, the message alert signal sounds. The “New message“ icon,
and the content of the received message are automatically displayed. The icon remains in
the display until all new messages are opened. If the message is received during a call a beep
notifies the user.
NOTE: If the phone is locked with a PIN, the user must unlock the phone to access a received
message.
Using the handset soft keys and menu selections, a received message can be replied to or
forwarded to another party. The sender of the message can be called and a call number can
be included in the message text.
While reading a received message, the user can return to the Inbox, review the current inbox
content and then return to the message being read.
A received message can be read later by selecting "Close". A received message is stored in
the Inbox.

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6.3.1 Read a Stored Message
1 Enter “Messaging” in the menu, see 3.4 Messaging on page 17.

2 Select “Inbox”.
3 Select stored message from the list.
4 Press "View" to read the message.
6.3.2 Reply to a Message
To reply when receiving a message, do as follows:
1 Press “Reply”.
2 Enter message.
3 Press "Send".
4 If needed, edit the number to the receiver.
5 Press "Send".
6.3.3 Delete Messages

2 Select "Inbox".
3 Select message to delete.
4 Press "More".
5 Select "Delete"
6 Press "Yes" for confirmation. The message is deleted. To delete all messages in the
list, select "Delete all" and press "Yes" for confirmation.
6.3.4 Forward a Message

2 Select "Inbox"
3 Select message
4 Press "View".
5 Press "More".
6 Select "Forward"
7 If needed, write additional text, see 6.3.9Write and Send a Message.
8 Press "Send".
9 Enter the number to the receiver, or press the middle soft key to open the
phonebook.
10 Press "Send" to forward the message.
6.3.5 Call the Sender of the Message

2 Select "Inbox".
3 Select message.
4 Press "More".

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5 Select "Call sender".
6.3.6 Call a Number Included in a Message
If the sender has written a number in the message, the number can be called without
dialling. This option is only visible if the number consists of minimum 3 digits.
1 Select "View".
2 Do one of the following:
• Press "More" and select "Call no. in text".
• Press .
3 If the message contains several numbers, select the number to be called from the list.
4 Press "Call", or .
6.3.7 Save Number

2 Select "Inbox".
3 Select message .
4 Select "View".
5 Press "More".
6 Select "Save number".
7 Select "Work number", "Mobile number", or "Other number".
8 Add name and press "OK".
9 Press "Save". The number is saved in the contact list.
6.3.8 Message Templates
Predefined messages contained in message templates can be used in a number of different

situations to quickly construct a message rather than having to construct the message
completely from scratch.
Up to five predefined messages can be configured for the handset in the WinPDM/Device
Manager. This lets the user select and send a message appropriate to the current situation,
such as "I am in a meeting" or "I am in the operating theatre".
How to use the WinPDM/Device Manager to create store predefined messages the handset
is described in the Message Templates section of the Configuration Manual for the handset
(TD number: See 17 Related Documents on page 91).
Before a message is sent, the user may edit, add, or remove text from the message. For
example, the message "I am in a meeting" could be appended with " - please call back after
1500".
The message template function can be used in the following contexts:
• When a call is received that the user wishes to decline, but still acknowledge with a
message, without having to type a completely new message. See 6.10 Decline a Call with
a Predefined Message on page 42.
• When a text message is received that the user wishes to answer with a text message
without having to type a completely new message. See 6.11 Answering a Text Message
with a Predefined Message on page 42.

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• When the user is writing a message using the handset Messaging function without
having to type a completely new message. See 6.3.9 Write and Send a Message on page
38.
The Templates Menu
To access a template and use it in one of the ways described above, perform the following
steps:
1 Open the "Templates" menu as described in the context in which the template is
being used.
2 Select the required message from the "Templates" menu.
3 To edit the message, use the handset navigation key to move to different parts of
the message, the handset key pad to add additional text, and the "Clear" soft key to
delete unwanted text
6.3.9 Write and Send a Message
A message can be constructed from scratch, or from a predefined template that can be used
as it is or edited. The maximum message length is normally 160 characters but may be less
depending on the character set used.
The first character entered is always upper-case, followed by lower-case character. However,
this may be overriden by pressing the * -key before entering the character.
When pressing a key, the first available character for that key is displayed, see 2.5
Alphanumeric Keys on page 13. To enter the other characters supported by the key, press
the key until that character appears in the display.
The keys 0-9, * or # can be used. Keys 0 and 1 contains special characters, see 2.5
Alphanumeric Keys on page 13 to see all characters.
For example, to enter the character E, press key 3 twice. "E" appears in the display and is
selected after a timeout or when another key is pressed.
TIP: If the system supports UTF-8 character encoding, the input language can be changed
temporarily by long pressing . This can be used to temporarily access characters in a
foreign language.
To delete a character, press "Clear".
To construct and send a message, perform the following steps:
1 Enter “Messaging” menu, see 3.4 Messaging on page 17.

2 Select “Write new message”.
3 Write the message from scratch or select a message template by pressing the "More"
soft key and, if required, edit the message as described in The Templates Menu on
page 38.
NOTE: The "More" key is not displayed if no message templates have been defined.
4 When the message is complete, press "Send".
5 Enter the call number.
6 Press "Send" to send the message.
6.3.10 Open a Sent Message

2 Select “Sent”.

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3 Select message.
4 Press "View" to read the message.
6.3.11 Send to Another Destination

2 Select “Inbox” or "Sent".
3 Select message.
4 Press "More".
5 Select "Forward".
6 Press "Send".
7 Enter the number.
8 Press "Send".
6.3.12 Review Inbox Content while Reading a Message
To review the content of the inbox while reading a received message, perform the following
steps:
1 Press the "More" soft key

2 From the pop-up menu, select "Inbox". The message summaries contained in the
inbox are displayed.
3 To return to the message previously being read, press the "Back" soft key.
6.4 Receive a Message with Request for Answer

In the status bar, a message with request for answer is indicated the same way as an
ordinary message, see 6.3 Receive a Message on page 35.
In the message list, the message with request for answer is indicated by the icon.
6.4.1 Accept or Reject the Message
Press the soft key “Accept” or “Reject”.
When an acknowledged message has been replied to, the icon is shown in the message
list. The text “Accepted” or “Rejected”, and time and date is also added in the acknowledged
message.
NOTE: The option “Delete” is not available for a message with request for answer. An
unacknowledged message can only be deleted from the message list.
6.5 Message Queuing and Message Priority

To notify about new incoming messages, all incoming messages are placed in a message
queue. The sorting order for the message queue depends on the system settings. By default
the messages are sorted according to message priority, and thereafter according to arrival
time.
The messages in the message queue are automatically displayed for 20 seconds until all
messages have been displayed. You can extend the time to display a message by pressing
any button. You can also close a message to immediately see the next message in the
message queue.

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The messages that are not closed are put last in the message queue and remain in the
message queue until they are closed. They are shown as unread in the message list and are
not shown as read until they have been closed.
See Configuration Manual, Ascom d63 DECT Handset, TD 93151EN for more information
how to set the parameters.
6.6 Message Priority and Call Priority
NOTE: This feature requires settings in the WinPDM/Device Manager, see the Configuration
Manual for the handset (TD number: See 17 Related Documents on page 91).
On incoming calls, the call information dialog is always visible in front of a message by
default. The default can be overridden so that messages with a certain priority can be
displayed without being interrupted by the call. By setting a call priority, the handset
compares the call priority with the message priority to determine which information is to be
displayed, that is, the call information dialogue or the message. If the message priority and
the call priority are equal, the message is displayed.
6.7 Interactive Messaging
Interactive Messaging (IM) is a function that extends basic messaging. It lets a handset user
interact with a server application in the system.
An example can be machinery or equipment that can be accessed from the handset or a
personnel calling application. A list of actions can be included in the message sent from the
application to the handset.
An IM is indicated and viewed the same way as an ordinary message, see 6.3 Receive a
Message on page 35. It is saved along with other messages in the message list.
NOTE: The indication of an IM can differ from an ordinary message depending on the
settings in the IM. The application that sends the IM can determine the alert signal volume.
When an IM has been read, the IM may display several options. Mark the one required and
press “Select”. If the selected option requests input, enter the information needed and press
“Ok”. A press on the *-key changes to digit or text input mode depending on whether it is
digit or text format in the message. A read message is indicated the same way as an
ordinary message.
NOTE: If a handset receives an IM update when the original message already has been
deleted, the handset automatically sends a negative acknowledge (NAK) to the system, if
requested.
A very simple interactive message can look like the one in figure 6 on page 41. The options
depends on the configuration in the client application.

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Figure 6. Example of an interactive message
Mobile data from the handset can initiate the application to send the interactive message,
see 6.13 Mobile Data on page 44.
For more information, see the Function Description, Interactive Messaging (TD number: See
17 Related Documents on page 91).
6.8 Message Indication Repetition

The handset can be configured to repeat the audio and visual message received alert
described in 6.3 Receive a Message on page 35. The alert repeats every seven seconds until
the user reads the message or turns the alert off. For the appropriate message settings, see
the Configuration Manual for the handset (TD number: See 17 Related Documents on page
91).
Certain system-defined properties can be assigned to a message to give it a high priority, for
example, an alarm priority message. Alert repeats start automatically when a high priority
message is received. Such messages do not need to be explicitly configured to trigger alert
repeats. A high priority alert is repeated every 10 seconds for a maximum of 5 minutes and
then the alert stops.
Alerts continue to be repeated until the user presses the hook-on, mute button or soft key
for accessing the message.
Note that message indication repeat is a system dependent feature that cannot be
activated from the handset.
6.9 Colored Messaging
NOTE: The support for this system dependent feature is dependent on what model of
handset that is used. For more information, see 1.2 Functions and Accessories on page 2.
Colored messages can be sent to handsets. The sender of a message, that is, an application,
determines the color of the message. Colored messaging can be useful for categorizing

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messages. In figure 7 on page 42, there are two colored messages, a new message and a
read message, in the message inbox (left in the figure). The messages are indicated by a
gradient color bar behind the envelopes. In addition, a gradient color bar is shown below the
envelop when reading a colored message (right in the figure).
Figure 7. Shows an example of a colored message.
To enable colored messaging, see the corresponding manual for the application used. In
addition, colored labels can be mapped to message beep codes. See the Installation and
Operation Manual for Device Manager.
6.10 Decline a Call with a Predefined Message

A call may be declined with a predefined message by the called party provided that both
parties are connected via a DECT system. To decline a call with a predefined message when
the handset rings, perform the following steps:
1 In response to the "Reply with a message template?" prompt, press the "Yes" soft
key to send a message to the caller. A list of predefined messages is displayed in the
"Templates" menu.
2 Select, and if required, edit the message as described in The Templates Menu on page
38.
3 Click the soft key "Send". The calling party number is displayed in the handset
display.
4 Click the soft key "Send". A "Message sent" confirmation is displayed and the
message is sent to the caller.
6.11 Answering a Text Message with a Predefined Message

To respond to an incoming text message with a predefined message, perform the following
steps:
1 Press the soft key "Reply"

2 Press the "More" soft key. The "Templates" option is displayed.
3 Press the soft key "Select". A list of predefined message templates is displayed.
4 Navigate to the required message template and press the "Select" soft key. If
required, edit the message as described in The Templates Menu on page 38.
5 Press the soft key "Send". The message sender’s number is displayed in the handset
display.
6 Press the soft key "Send". A "Message sent" confirmation is displayed and the
message is sent to the caller.

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6.12 Calling while Reading a Text Message

A user can make a call while reading a text message to review and discuss the message with
the called party. The called party may be either:
• The message sender, that is, the same party that sent the text message
• A different party.
The user can activate the loudspeaker function during the call to make it easier to read the
received text message while talking to the called party.
6.12.1 Calling the Message Sender
To call the message sender while reading and reviewing a received text message, perform
the following steps:
1 Receive the text message and call the message sender as described in Call Sender on
page 62.
2 Wait for the called party to reply. The message is replaced by the ongoing call details.
The user may now:
• Continue with the call without referring back to the received message.
• Redisplay the message and continue the call to further review and discuss the
message. See Redisplay the Message and Continue with the Call on page 43.
• Redisplay the message and terminate the call. See Redisplay the Message and
Terminate the Call on page 44.
6.12.2 Calling a Different Party
To call another party to read and review a received text message, perform the following
steps:
1 Open the message as described in 8.5 Messaging on page 61 and press the "More"
soft key.
2 From the pop-up menu, navigate to the "Call" menu item and press the "Select" soft
key. The pre-dial screen is displayed. Enter the number of the party to be called or
select a number from the handset call list or local or central phone books.
3 Press the "Call" soft key and wait for the called party to reply. The message is
replaced by the ongoing call detail. The user may now:
• Continue with the call without referring back to the received message.
• Redisplay the message and continue the call to further review and discuss the
message. See Redisplay the Message and Continue with the Call on page 43.
• Redisplay the message and terminate the call. See Redisplay the Message and
Terminate the Call on page 44.
Redisplay the Message and Continue with the Call
1 To redisplay the message while the call is ongoing, select the "More" soft key.
2 From the pop-up menu, select "Messaging".
3 From the Messaging menu, select "Inbox". The received message summary is
displayed.
4 Press the "View" soft key to display the message in full. If required, use the four-way
navigation key to scroll up and down a long text message to reveal the content while
reviewing and discussing the message with the called party.

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Redisplay the Message and Terminate the Call
1 Press . The call is terminated and the ongoing call summary details are replaced
by the redisplayed text message.
6.13 Mobile Data
NOTE: The support for this system dependent feature is dependent on what model of
handset that is used. For more information, see 1.2 Functions and Accessories on page 2.
6.13.1 Send Mobile Data
User entered data can be sent from the handset by pressing a pre-programmed Hot key or
Soft key, or selecting a Service. Mobile data can be used for opening a door, starting/
stopping a machine etc. The data can either be predefined, or entered after the Hot key/Soft
key is pressed or Service is selected.
The data can be predefined when programming the Soft/Hot key or Service, see 8.3.1 Define
Soft Keys on page 59, 8.3.2 Define Hot Keys on page 60, or 8.4.1 Add Services on page 61.
6.13.2 Send Mobile Data with a Prefix
Mobile data with a prefix is sent from the handset by entering data and then pressing a pre-
programmed Hot key or Soft key or select a Service. Mobile data with prefix can be used to
send information to an application in the system.
The prefix is predefined by the user when programming the Hot/Soft key or Service, 8.3.1
Define Soft Keys on page 59 on page 46 or 8.3.2 Define Hot Keys on page 60.
6.14 Voicemail
NOTE: This feature is only available if configured in the system.
6.14.1 Receive a Voicemail
When receiving a voicemail, the content of the voicemail notification is displayed

automatically on the screen, and is also indicated by the "Voicemail message" icon in the
status bar.
If the content of the notification is displayed, press "Call" to dial the voicemail. If "Close" is
selected, the voicemail can be dialled by a long press on digit key "1" in standby mode, or
from the Inbox menu.
Information is stored in the “Messaging” inbox (see 3.4 Messaging on page 17) until all
voicemail messages have been listened to.
6.14.2 Check the Voicemail inbox
The voicemail is indicated by a "Voicemail message" icon in the front of the voicemail
message, and is also displayed first in the inbox list.
1 Enter “Messaging” menu, see 3.4 Messaging on page 17

2 Select “Inbox”.
3 Select the voicemail message.
4 Press "View".

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5 Press "Call".
Voicemail is displayed with one entry in the message list regardless of the number of
voicemail received.
6.14.3 One Key Voicemail Access
A long press on digit key “1” in standby mode calls voicemail. If the extension number is not
available a dialog window "Voicemail number not defined" is displayed.
Note: Some systems require that the mailbox extension number is downloaded to the
handset, see the Configuration Manual for the handset (TD number: See 17 Related

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7 Alarm Operation
NOTE: The support for the following system dependent features are dependent on what
model of handset that is used. For more information, see 1.2 Functions and Accessories on
page 2. See also the Configuration Manual for the handset (TD number: See 17 Related
IMPORTANT: If a shared phone is used, it must be logged in to the system to be able to

send alarm. See 4.2 Log a Shared Phone On and Off on page 22.
7.1 Push-button Alarm

Press the alarm button twice within two seconds to activate the alarm. An information text
is displayed, default “Personal Alarm” is displayed. The alarm is sent to the alarm central
that distributes it further. After that the handset returns to stand-by mode. Note that you
can always trigger the alarm when you are speaking, editing your settings, or while the
handset is locked.
7.2 Acoustic Location Signal

An alarm can be followed by an Acoustic Location Signal (ALS). The ALS is a signal from the
handset that sounds for a predefined period of time. The signal is silenced by pressing the
Mute button on the handset.
7.3 Test Alarm

Press and hold the alarm button until the information text is displayed, default “Test Alarm”
is displayed.
7.4 Alarm with Location Information

Information about the handset’s location can be sent along with an alarm. The location can
be added as follows;
• Manually added by the user (see 7.4.1Alarm with Data) or,

• An approximately location given by the closest Base Station. See the Configuration
Manual for the handset (TD number: See 17 Related Documents on page 91)
• A precise location given by DECT location devices. See the Configuration Manual for the
handset.
7.4.1 Alarm with Data
The data must manually be defined and stored by the user. To use the function, one Soft/
Hot key/Navigation key in the handset must be defined as a shortcut to the menu “Edit
alarm data, see 8.3 Shortcuts on page 59. The stored data is added to all types of alarm at
transmission.

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7.5 Automatic Call after Alarm

A handset can be setup to call a predefined number after an alarm has been sent. The
number can also be dialled without sending an alarm by pressing a push-button that is not
configured with alarm functionality. Depending on the settings, the call can be established
in the following modes;
• Loudspeaking mode, or
• Monitor mode, or
• Normal mode
For more information, see the Configuration Manual for the handset (TD number: See 17

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8 Menu Operation
12:19
Messaging
Calls
Connections Shortcuts
Messaging
Services Settings
Profiles Contacts
Select Back
Figure 8. The main menu.
8.1 Connections
1 Enter the menu by pressing the “Menu” Soft key, or the confirmation button on the
Navigation key.
2 Select in the menu, and press the confirmation button or the Soft key "Select".
8.1.1 Bluetooth
See also Appendix A.
Enable Bluetooth Connection
1 Select "Bluetooth".
2 Select "Enable". A Bluetooth connection icon is displayed in the header bar.
Disable Bluetooth Connection
2 Select "Disable".
Pair/Connect Bluetooth Headset
In order to use a Bluetooth headset, it must first be paired with the handset. It is only
needed to pair the Bluetooth headset once. A paired Bluetooth headset is automatically
connected, which is indicated by a colored square in front of the headset.
1 Set the Bluetooth headset in pairing mode, see the user manual for the Bluetooth
headset.
2 Enable Bluetooth, see Enable Bluetooth Connection.
4 Select "Headset".
5 Select "Add new". An information text "Put headset in Pairing mode" is displayed.
6 Press "OK". It now searches for a Bluetooth headset for connection.
7 When headset is found, press "Pair".

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8 If needed, enter PIN code, see user manual for the Bluetooth headset. Press "OK".
The dialog Successful pairing appears if the pairing process was successful. The
Bluetooth headset is also connected indicated by a colored square in front of the
headset.
Tip: The headset button can be configured with a specific function, such as post-dial, dial
last called number, or dial a predefined number. For more information, see the Configuration
Manual for the handset (TD number: See 17 Related Documents on page 91).
8.1.2 Headset
In order to achieve optimal audio quality with the different headset types, it is
recommended to select the corresponding headset profile.
The default setting is microphone on a boom, that is, the audio is optimized for using a
headset with microphone on a boom. The headset profile can be changed in the menu by do
as follows:
1 Select "Headset".
2 Select the corresponding headset profile from list, that is, "Mic on boom", "Mic on
cable", "Hearing protection", or "Customized headset profile" (only visible if the
headset profile has been configured in the WinPDM/Device Manager).
3 Press "Select".

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8.1.3 System
The handset can subscribe up to eight different systems.
Change System
Select “Automatic” or a specific system. If the handset is set to “Automatic” it selects a

system according to the priority list, see Priority on page 51.
Subscribe Handset in IP-DECT System using Easy Registration
A handset can subscribe to an IP-DECT system automatically if the following are fulfilled:
• The IP-DECT system is configured for Easy Registration, see the corresponding
Installation and Operation manual for the IP-DECT system.
• The handset’s IPEI is registered in the IP-DECT system, see the corresponding Installation
and Operation manual for the IP-DECT system.
• The handset is not subscribed to any systems.
1 If needed, switch off the handset by pressing .

2 Switch on the handset by pressing .
3 Select language to be used or press "Cancel". If Cancel is pressed, the default
language English is used.
4 The handset starts to search for IP-DECT systems. When a system is found the
handset subscribes to it.
NOTE: If no system is found within 2 minutes or "Cancel" is pressed, the handset returns to
the System menu. If this is the case, continue with Subscribe Handset in DECT System
Manually.
Subscribe Handset in DECT System Manually
To subscribe an DECT system manually, the “Park:” (Portable Access Right Key) and “Ac:”
(Authentication code) related to the system are needed. Contact the system administrator
for more information. If the handset has been subscribed in one system, additional systems
have to be subscribed manually.
NOTE: The PARK code may not be needed if there is no alien DECT system within the
coverage area.
The IPDI code is a unique code which has been assigned to the handset, see also 11.1 Admin
Menu on page 77.
1 Select "System".
2 Select "Subscribe".
3 Press "Next".
4 Enter System name (optional). If no system name is entered, the default name is
used. That is System A, System B etc. depending on which system name that is free.
5 Press "Next".
6 Enter PARK code (max. 31 digits). The PARK code may not be needed if there is no
alien DECT system within the coverage area.
7 Enter AC code. The AC code length must be between 4 - 8 digits.

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8 Press "Next".
9 An information text "Protection on?" is displayed. Select "Yes" if the new system is to
be protected.
NOTE: A protected system cannot be unsubscribed via the System menu. The
unsubscribtion must be made via the Admin menu or the DECT system.
10 Press "OK". A searching mode starts.
Unsubscribe System
1 Enter the menu by pressing the “Menu” soft key.

2 Select in the menu.
3 Select "System".
4 Select "Unsubscribe".
5 Select the system to unsubscribe.
6 Press "Yes to unsubscribe the system.
Rename System
The name of the system can be changed in the in the handset by performing these steps:
1 Select "Rename system".

2 Select system to rename and press the "Edit" soft key.
3 In the "Name" field, enter new name.
4 Select "Save".
Priority
The default order of priority is the order of entered subscriptions. This means that the first
subscribed system has the highest priority. This list can be edited by the user. The priority of
a system can be modified by moving it up or down in the list.
NOTE: This is used in combination with system set to be "Automatic", see Change System on
page 50.
1 Select "Priority".
2 Change the priority if needed by selecting "Up" or "Down". The priority is saved when
"Back" is selected.
8.1.4 In Charger Action when in Call
The behaviour of the handset placed in charger during a call can be set in one of the
following ways:
1 Select "In charger".

2 Select "Call behavior".
3 Select one of the following:
• No action - no action is performed when handset is placed in charger during a call.
• Loudspeaking - The loudspeaker is activated when handset is placed in charger
during a call.
• End call - The call is disconnected when handset is placed in charger.

User Manual
8.1.5 In Charger Action when not in Call
The behaviour of the handset placed in charger when not in call can be set in one of the
following ways:
1 Select “In charger”.

2 Select "Other actions".
3 Select one of the following:
• No action - no action is performed when handset is not in call and placed in
charger.
• Change profile - when the handset is placed in the charger it changes profile.
When the handset is removed from the charger, the profile is changed back.
Press "Edit" and select the wanted profile. By default only the profile Normal is
selectable, but additional profiles are visible if they are configured. See 8.6
Profiles on page 64.
• Switch off - When the handset is placed in the charger it switches off. When it is
removed from the charger it switches on again. NOTE: If handset restrictions are
enabled, the handset might not be switched off when placed in charger.
• Sound off - When the handset is placed in the charger it is muted. When it is
removed from the charger it switches the sound on again. When the handset is
switched off in the charger, the Owner ID of the handset is still displayed. This
simplifies the identification of the handset when, for example, it is being charged
with other handsets. NOTE: If handset restrictions are enabled, the handset might
not be silenced when placed in charger.
• Logout - When the handset is placed in a charger it is logged off. Call list and
message list are deleted when the handset is logged out. When it is removed from
the charger, the user needs to log on again. NOTE: This feature is applicable in IP-
DECT systems only. See also 4.2 Log a Shared Phone On and Off on page 22.
• Message absence - When an application or system sends a message to a handset,

it receives an indication that the handset is absent. If a handset is absent, the
application or system determines if the message is to be sent to the handset or
not, or redirected to another handset. 

NOTE: If a message is sent from a handset, it does not receive an indication that
the recipient is absent. This function must be programmed in the PBX to be able
to redirect calls and messages.
NOTE: Additional "In charger" actions to those listed above can also be configured. For
additional information, see the Configuration Manual for the handset (TD number: See 17
8.2 Calls
Navigation key.

User Manual
8.2.1 Call List
The 25 last received, dialled or missed calls are stored in a call list. If a number occurs more
than once the last time stamp, together with the total number of occurrences, is shown.
NOTE: If supported by the system, the number’s contact name can be displayed in the call
list.
NOTE: The handset can also be prevented from storing calls in the call list. This can, for
example, be used to ensure privacy for users sharing the same handset. This feature
requires configuration in the handset via WinPDM/Device Manager.
1 Select Call list. To scroll in the list, press up and down on the navigation key.
Dial number from Call list
1 Select number to call.

2 Press the soft key "Call" to dial.
View the Time of a Call
1 Press the Soft key "More".

2 Select "Time of call". The time and date is displayed.
Edit Number from Call list

2 Select "Edit number".
Save Number

Send Message

2 Select "Send message".
Delete Entry from the Call list

2 Select entry to delete.
3 Select "Delete".
4 Select "Yes" to delete the entry from the list.
Delete all Entries from the Call list

2 Select "Delete all".
3 Select "Yes" to delete all the entries from the list.

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8.2.2 Missed Calls
NOTE: The dialog window that appears for a missed call can be turned off. The handset can
also be prevented from storing calls in the call list. The latter feature can for example be
used to ensure privacy for users sharing the same handset. These features require
configuration in the handset via WinPDM/Device Manager.
When a missed call dialog window is shown, the user can view the missed calls by pressing
"Yes". If the user presses "No", the missed calls can be viewed as follows:
1 Enter the menu by pressing the “Menu” soft key, or the confirmation button on the
Navigation key.
3 Select "Missed calls". To scroll in the list, press up and down on the navigation key.
4 Press the Soft key "Call" to call back.
As in Call List there is a Soft key "More" which can be used to view the time/date of the call,
edit the received number, add to contacts, delete received numbers. See 8.2.1 Call List on
page 53 for information about the functionality in Soft key "More".
NOTE: If supported by the system, the number’s contact name can be displayed in the call
list.
8.2.3 Call Time
The total time of the previous call and last call is displayed.
1 Select "Call time".
8.2.4 Push to Talk
The push-to-talk (PTT) function can be described as a group or conference call to a

predefined group of members. If one of the group members wants to get in contact with the
others, he or she presses and holds the PTT button to open the microphone.
NOTE: The Multifunction button may also be configured to serve as the PTT button. This
makes it easier for users who may have to wear gloves because of dress or other
requirements. Because the multifunction button is larger than the PTT button and found on
top of the handset, it is easier to locate and use compared to the smaller PTT button at the
side of the handset.
The support for Multifunction button is dependent on what model of handset that is used.
For more information, see 1.2 Functions and Accessories on page 2.
NOTE: Some legacy systems/PBXs require that the handset sends a predefined DTMF tone
when pressing/releasing . For more information, see the Configuration Manual for the
To participate in the conference, the group members must first accept an invitation received
as an incoming call or as a text message. See 8.2.5 Accept an Invitation on page 55.
If a member declines an invitation, he or she can re-join the group or conference later on. See
8.2.8 Re-join a Group on page 57.
A user can also invite a group of members to participate in a conference call by calling a PTT
group, see 8.2.7 Call a PTT Group on page 57.

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8.2.5 Accept an Invitation
Accept Invitation Received as Incoming Call (PTT Basic)
A PTT invitation received as an incoming call is indicated by the icon. In the dialogue
window, a message containing maximum 24 characters can also be shown. See figure 9.
Figure 9. Incoming Invitation Received as a Call
1 Press “Accept”, or .
Default the handset starts in inverted mute and loudspeaking mode, but it can be
configured differently in a PTT group.
2 Press and hold to open the microphone for transmitting. The microphone is
muted again when is released.
3 The Multifunction button may have also been configured to act as the button.
NOTE: The support for Multifunction button is dependent on what model of handset
that is used. For more information, see 1.2 Functions and Accessories on page 2.
Invitation Received as Incoming Call during an Ongoing Call
If a user receives an invitation during an ongoing call, it is displayed as an ordinary

invitation, see figure 9 on page 55. The user can either accept or decline the invitation by
pressing "Accept" or "Decline", respectively.
Note: The invitation cannot be accepted or declined by pressing or , respectively.
If the user presses “Accept”, the ongoing call is disconnected and the PTT call is connected.
Alternatively, the ongoing call can also be disconnected and the PTT call connected if the
following is fulfiled:
• The handset is configured to answer invitations automatically

• The user does not respond to the invitation within 10 seconds
• The invitation has higher priority than the ongoing call
If the user declines the invitation, the he/she can re-join the PTT later on, see 8.2.8 Re-join a
Group on page 57.
Accept Invitation Received as Message (PTT Advanced)
A PTT invitation received as a message is viewed the same way as an ordinary message. The
message can contain up to 1000 characters. See figure 10 on page 56.

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Figure 10. Incoming Invitation Received as a Message
1 Press "Accept".
The handset may accept the invitation automatically, start in inverted mute and
loudspeaking mode, depending on the configuration of the received invitation.
When the invitation is accepted, the following screen appears (see figure 11). The invitation
can now be deleted or closed by clicking the soft key Delete or Close, respectively. The call is
not disconnected by clicking these soft keys. The soft key Call is used for re-joining a group
only, see 8.2.8 Re-join a Group on page 57.
Figure 11. Accepted PTT Invitation
2 Press and hold to open the microphone for transmitting. The microphone is
muted again when is released.
3 The Multifunction button may have also been configured to act as the button.
NOTE: The support for Multifunction button is dependent on what model of handset
that is used. For more information, see 1.2 Functions and Accessories on page 2.
Invitation Received as Message during an Ongoing Call
If a user receives an invitation during an ongoing call, the call is disconnected and the PTT
call connected if the following conditions apply:
• The handset is configured to answer invitations automatically

• The invitation is of higher priority than the call priority
• The user does not reject the invitation within 10 seconds
When the invitation is received, a warning signal notifies the user before disconnecting the
current call in order to connect the PTT call.

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NOTE: Depending on the priority of the invitation, the ongoing call might be disconnected
immediately or after 10 seconds.
If the user rejects the invitation, it can be re-joined later on, see 8.2.8 Re-join a Group on
page 57.
8.2.6 Decline a PTT Invitation
Decline Invitation Received as Incoming Call
Press “Decline”, or to reject a PTT invitation. The handset returns to the previously
shown screen. See also 8.2.8 Re-join a Group on page 57.
Decline Invitation Received as Message
Press "Reject" to reject the invitation. The handset returns to the previously shown screen.
See also 8.2.8 Re-join a Group on page 57 for more information.
8.2.7 Call a PTT Group
NOTE: This option is only visible when PTT group(s) is defined, For more information, see the
1 Press "Menu".
3 Select "PTT groups".
4 Select PTT group.
Tip: Alternatively, when in idle mode, press quickly, select PTT group, and then
press .
8.2.8 Re-join a Group
Re-join a Group from Call List
If a PTT invitation was received as a call and the user rejected or missed it, the PTT group can
be dialed from the Call list or Missed calls, respectively. The PTT invitation is indicated by
the icon in the list. See 8.2.1 Call List on page 53, or 8.2.2 Missed Calls on page 54.
Re-join a Group from Messaging Inbox
If an PTT invitation was received as a text message and then rejected, the PTT group can be
dialed by selecting the message indicated by the icon in the Messaging inbox, and then
press the soft key "Call". See figure 11 on page 56.
8.2.9 Call Services
NOTE: These functions are system dependent. Besides the default Call services functions, 10
extra system specific call services can be defined - with or without automatic disconnection.
The parameters are set up in the Portable Device Manager (WinPDM), see the Configuration
Manual for the handset, and the Installation and Operational Manual for the Portable Device
Manager (WinPDM), Windows version.

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Absence Handling
The reason for being absent and the return time can be specified here.
1 Select "Call services".

2 Select "Absence".
3 Select the applicable absence reason in the list. The number of absence reasons (for
example “Lunch”, “Meeting”, “Trip” etc.) are configured in the WinPDM.
NOTE: The code is defined when configuring the absence reason in the handset. For more
information, see the Configuration Manual for the handset (TD number: See 17 Related
4 Press "Select.
5 Enter time (HHMM) or date (MMDD) depending on the selected absence reason.
6 Press "OK".
The handset sends an absence reason code to the system by establishing a call. The call is
automatically disconnected after a few seconds.
Deactivate the Absence Setting
1 Enter “Call service” in the menu.

2 Select “Deactivate”.
3 Press "Select".
Divert Calls
The user can divert calls to another extension.
1 Select "Divert calls".
Divert Internal/External Calls
1 Select "Internal" or "External".

2 Select "Activate".
3 Enter number (maximum 24 digits) to divert to, or press the soft key to open
the phonebook.
4 Press "OK".
The handset sends a diversion reason code to the system by establishing a call. The call is
automatically disconnected after a few seconds. The code is defined when configuring the
diversion reason in the handset. For more information, see the Configuration Manual for the
To stop diversion select "Deactivate" and press the confirmation button or the Soft key "OK".
Divert Calls if No Reply
1 Select "No reply".

the phonebook.
4 Press "OK"

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The handset sends a diversion reason code to the system by establishing a call. The code is
defined when configuring the diversion reason in the handset. For more information, see the
The call is automatically disconnected after a few seconds.
Divert Calls When Busy
1 Select "When busy".

the phonebook.
4 Press "OK"
The handset sends a diversion reason code to the system by establishing a call. The code is
defined when configuring the diversion reason in the handset. For more information, see the
The call is automatically disconnected after a few seconds.
8.3 Shortcuts
Predefined functions can be set as shortcuts for the Soft keys, Hot keys, Navigation keys
and the Multifunction button. For example, a soft key can be set to make a call, as a shortcut
to send a message or to a menu.
Tip: If creating a shortcut to the Phone call function, a variable or character U in the Enter
number field can be added that lets the user enter additional numerical characters before
calling the number. See 9 Procedure Call on page 75 for more information.
Navigation key.
8.3.1 Define Soft Keys
1 Select "Soft keys".

2 Select "Left", "Middle", or "Right".
3 Press "Select" to enter a name for the Soft key.
4 Press "OK".
5 Select "Function", and press "Select" to select function for the Soft key.
6 Select function from list, and press "Back".
7 Select "Value" (only for some of the functions), and press "Select". Enter a value for
example a handset number. Press "Back".
8 Select "Control question", and press "Select". It is off by default. Press "Back".
9 Press "Save".

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8.3.2 Define Hot Keys
1 Select "Hot keys".

2 Select "0", "2" to "9".
3 Select "Function", and press "Select" to select function for the Hot key.
6 Select "Control question", and press "Select". It is off by default.
7 Press "Save"
8.3.3 Define Navigation Key
1 Select "Navigation keys".

2 Select "Up", "Down", "Left", or "Right".
3 Select "Function", and press "Select" to select function for the Navigation key.
7 Press "Save".
8.3.4 Define Multifunction
The Multifunction button can be defined with two different functions, a long press activates
one function, and a double press activates another function.
1 Select "Multi-function button".

2 Select "Long press", or "Multi press".
3 Select "Function", and press "Select" to select function.
4 Select function from list, and press "Select" and then press "Back".
7 Press "Save".
8.4 Services
The Services menu lets the user create a submenu of frequently used functions. For
example, "Write new message", "Central phonebook", "Call contact", etc.
Tip: If configuring the Phone call function, a variable or character U in the Enter number field
can be added that lets the user enter additional numerical characters before calling the
number. See 9 Procedure Call on page 75 for more information.
Navigation key.

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8.4.1 Add Services
1 Select "Add new" from the "Services" menu.

2 Choose an appropriate name for the service and enter the name in the "Name" field.
3 Press "OK". The "Function" menu is displayed.
4 To navigate to the required function, press up and down on the navigation key.
5 Press "Select" or the confirmation button on the navigation key.
6 If necessary, enter values in the fields (only applicable for some of the functions)
7 Press "Back".
8.4.2 Edit Services
1 Mark a service by pressing up and down on the navigation key.

2 Press "More"
3 Select "Edit".
4 Edit the service parameters.
5 Press "Back"
8.4.3 Delete Services
1 Mark a service by pressing up and down on the navigation key.

2 Press "More".
3 Mark "Delete" by pressing down on the navigation key.
4 Press "Select".
5 Press "Yes" to delete the service.
8.5 Messaging
Tip: To close several new messages quickly, press . The messages are indicated as
unread messages in the Messaging inbox.
The thirty last received messages are stored in the inbox. Time and date information is
included in the message.
If a message is received when the inbox already contains thirty messages, the message in
the inbox with the oldest time and date is automatically replaced by the newly received
message.
Tip: New messages and information about incoming calls can be displayed upside down.
This can be useful if the handset is worn in a belt and the user wants to read the message or
call information without rotating the handset. When pressing any key, the messages is
displayed in the normal way. For more information, see the Configuration Manual for the
Navigation key.

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8.5.1 Inbox
1 Select "Inbox" to view the message list.

2 Select a message by pressing up and down on the navigation key.
Reply to Sender
1 Select "View".
2 Select "Reply".
3 Enter text.
4 Select "Send".
Delete Message
1 Select "More".
2 Select "Delete".
3 Select "Yes" to delete the message.
Forward Message
1 Select "More".
2 Select "Forward".
3 Enter additional text if needed.
4 Select "Send"
5 Enter number.
6 Select "Send" to forward the message.
Call Sender
1 Select "View".
2 Select "More".
3 Select "Call Sender".
Call number in Text
NOTE: This option is only visible if the number consists of minimum 3 digits.
1 Select "View".
2 Do one of the following:
• Press "More" and select "Call no. in text".
• Press .
3 If the message contains several numbers, select the number to be called from the list.
Save Number
1 Select "View".
2 Select "More".
4 Select "Work Number"/"Mobile number"/"Other number".
5 Press "Add".

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6 Enter name for the contact.

7 Press "OK".
8 Press "Save". The number is saved in the contact list.
8.5.2 Write New Messages
1 Select "Write new message".

2 Enter text, and press "Send". See also 6 Messaging on page 35.
The message can be saved and sent later by pressing the soft key "Back" and
selecting "Yes". The message is stored under Unsent messages. See 8.5.3Unsent
Messages.
3 Enter number, or press middle soft key to get number from contact list.
4 Press "Send".
8.5.3 Unsent Messages
1 Select "Unsent" to view the list.

2 Select message to edit/send.
3 Select "Edit", edit text and/or just select "Send".
Delete/Delete All
1 Select "More".
2 Select "Delete" or "Delete all".
3 Select "Yes" if the unsent message shall be deleted.
8.5.4 Sent Messages
1 Select "Sent" to view the list.

2 Select "View".
Forward message
1 Enter additional text if needed.

2 Enter number.
3 Select "Send".
Delete Message
1 Select "Delete".
2 Select "Yes" to delete the message.
Delete/Delete All
1 Select "More".
2 Select "Delete" or "Delete all".
3 Select "Yes" if the unsent message shall be deleted.

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8.6 Profiles
An own profile can be set up for incoming calls, message alerts, message volume, vibrating
alerts, key sound etc. This can be useful when there are many users on the same handset
who require different sound profiles. It can also be used for temporarily settings, for
example while in a meeting incoming calls should be silent. A user can then switch to his or
her own particular profile when using the handset.
If no profile is selected, the normal settings are used.
NOTE: The settings in a profile can be superseded if the corresponding settings in a system
profile are activated. When the system profile is activated, its settings are not displayed in
the handset menu. However, they can be displayed when a system profile is activated in the
handset. See 10 System Profiles on page 76.
Navigation key.
Add New Profile
Navigation key.
3 Select "Add new".
4 Enter name of the profile.
5 Press "Save".
6 Press "More" and then select "Add setting".
7 Select the setting you want to add to the profile.
Repeat steps 6-7 if you want to add additional settings.
8 Mark the wanted setting and press "Edit" to make the changes.
A new profile based on another profile can also be created in the following way:
Navigation key.
3 Select "Add new".
4 Enter name of the profile.
5 Press "Save"
6 Press "More" and then select "Import from".
7 Select the profile which settings to be used for the new profile.
8 If needed, press "More" and then select corresponding option to add/import
additional settings or remove settings.

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Activate Profile
Navigation key.
3 Select profile from list.
When a profile is activated, the icon and the name of the profile are displayed in idle
mode.
Delete Profile
Navigation key.
3 Select profile from list.
4 Press "More".
5 Select "Delete" from menu.
6 Press "Select".
7 Press "Yes" to confirm.
Edit Profile
Navigation key.
3 Select the profile to edited.
4 Press "More" and then select "Edit".
5 Following options can be performed:
• Edit the wanted setting by marking it and then press "Edit".
• Add additional settings by pressing "More" and then select "Add setting" or
"Import from".
• Remove a setting by marking it and then select More > Remove setting.
6 If needed, mark the added settings and press "Edit" to make the changes.
8.7 Contacts
The handset has a phonebook with 250 entries where the user can add, delete, and edit
names and numbers. The phonebook lists all names in alphabetical order, where three
numbers can be added for each contact; work number, mobile number, and other number.
In addition, a company phonebook with up to 1000 entries can be downloaded to the

handset via the WinPDM/Device Manager. The company phonebook name and numbers can
not be edited or deleted by the user. The phonebook lists all names in alphabetical order.
The local and company phonebook appears in the same list but the company names are
indicated by an icon in front of the name. The contact only includes work numbers. See
5.3.9 Dial a Number from the Company Phonebook on page 27 for more information.
A central phonebook can also be accessed, see 5.3.8 Dial a Name from the Central
Phonebook on page 27. This feature is a system dependent feature.
TIP: When searching for a contact, the input language can be temporarily changed by long
pressing . This can be used to temporarily access characters in a foreign language.

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Navigation key.
2 Select in the menu, see 3.2 Contacts on page 16.
8.7.1 Call Contact

2 Select contact from the list, or enter name or number in the search field.
3 Press the Soft key "Call".
The contact can also be edited and a message sent by selecting "View" > "More".
8.7.2 Add Contact
1 Select "Add contact".
Add New Contact
1 Select "New".
2 Select "Add", and enter the name of the contact.
3 Press "OK".
4 Select "Work Number"/"Mobile number"/"Other number".
5 Press "Add".
6 Enter handset numbers.
Tip: A variable or the character U can be added to the Work/Mobile/Other number
field to allow the user to enter additional numerical characters before calling the
7 Press "OK".
8 Press "Save".
NOTE: A specific ring signal can be set for each contact, see 8.7.3 Edit Contact on page 67
Add from Call List
1 Select "From call list".

2 Select number.
3 Press "Add".
4 Select number type.
5 Press "Select".
6 Press "Add", and enter name for the contact.
7 Press "OK".
8 Press "Save".
NOTE: A specific ring signal can be set for each contact, see 8.7.3 Edit Contact on page 67

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8.7.3 Edit Contact
1 Select "Edit contact".

2 Select contact, and press "Edit" twice.
3 Enter new name/number, and press "OK".
Tip: A variable or the character U can be added to the Work/Mobile/Other number
field to allow the user to enter additional numerical characters before calling the
4 Press "Save".
8.7.4 Set Ring Signal for a Contact
A specific ring signal can be set for each contact.
1 Add/edit a contact according to 8.7.2 Add Contact on page 66 or 8.7.3 Edit Contact
on page 67.
2 Select "Ring signal"
3 Select the ring signal to be used for the selected contact.
4 Press "Back" and the press "Save".
8.7.5 Delete Contact
1 Select "Delete contact".

2 Select contact, and press "Delete".
3 Press "Yes" to confirm.
8.7.6 Central Phonebook
In the Central Phonebook can be searched by name or number. The last search result can be
displayed.
When the search result is returned the contact information can be viewed. A number can be
assigned to the new contact and a message sent by selecting the "More" soft key. The
number can also be called by selecting the "Call" soft key.
1 Select "Central phonebook".
Search by Name
1 Select Search by name.

2 Enter First name and/or Last name.
TIP: When searching for a contact, adding and editing a contact, the input language can be
changed temporarily by long pressing . This can be used to temporarily access
characters in a foreign language.
3 Select "Search". The search result is displayed.
Search by Number
1 Select "Search by number".

2 Enter handset number, select "Search". The search result is displayed.

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View Last Search Result
1 Select "Last result". Only the last result is displayed.
8.8 Settings
Navigation key.
2 Select in the menu, see 3.8 Settings on page 20.
8.8.1 Sound and Alert Settings
Adjust the Ring Volume
1 Select "Sound & Alerts.

2 Select “Volume”.
3 To increase the volume, press right on the navigation key. To decrease the volume,
press left on the navigation key. Press Back to save the setting.
NOTE: If a handset restriction is enabled, it might not be possible to set the ring volume to
"Silent". See the Configuration Manual for the handset (TD number: See 17 Related
Set different Ring Signals for Calls
1 Select “Sound & Alerts”.

2 Select “Ring signals”.
Different signals for internal calls, external calls and call back can be set.
3 Select "Internal call", "External call", "Callback" or "PTT". The handset has 14 different
ring signals.
4 Select sound. To listen to the different sounds, press "Play".
NIOTE: Additional ring signals might be selectable if them are configured via WinPDM. For
more information, see the Configuration Manual for the handset (TD number: See 17
5 Press "Back".
Set Alerts for Messages
1 Select “Message alert”. Different message alerts can be selected. The handset has 8
different message alerts by default, see 3.8 Settings on page 20.
2 Select message alert from list. Press "Play" to listen to the different sounds. 

TIP: The option Custom sounds should be selected to create a customized message
alert. For more information, see the Configuration Manual for the handset (TD
NOTE: The "Play" soft key is not available for Enhanced beep and Custom sound.
Instead, send a message to the handset to listen to the sound.
3 Press "Back".
TIP: By default, the message volume follows the ring volume setting. However, a different
message volume can be set if required. See the Configuration Manual for the handset (TD

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Turn the Vibrator On or Off
If the vibrator is activated, it vibrates on incoming calls and messages. In addition, the
vibrator can also be activated when receiving a message during a call. For more information,
see the Configuration Manual for the handset (TD number: See 17 Related Documents on
page 91).
1 Select “Vibrator alert”. Choose between “On”, “On if silent” (that is, the vibrator is on
when the handset is muted), or “Off”.
2 Select vibrating alert.
3 Press "Back".
Set the Key Sound
This means that every time a key is used, the handset gives a small sound.
1 Select “Key sound”. Choose between “Silent, “Click”, or “Tone”.

2 Select key sound.
3 Press "Back".
To listen to the key sound, press the soft key "Play".
8.8.2 Keypad Lock Settings
The handset keypad can be locked automatically to minimize the risk of accidentally
pressing keys or buttons while the handset is not in use. The keypad is automatically locked
after a lock time parameter "Auto lock time" expires.
NOTE: The alarm button can be pressed while the keypad is locked. Any one of five
predefined emergency numbers can also be called while the keypad is locked as long as this
feature has been configured in the WinPDM/Device Manager. For additional information, see
the Configuration Manual for the handset (TD number: See 17 Related Documents on page
91).
The automatic key lock can be configured by the administrator in the WinPDM/Device
Manager. For additional information, see the Configuration Manual for the handset (TD
number: See 17 Related Documents on page 91). The user may also configure the automatic
key lock as described in the following sections.
Automatic key lock: One of the following options may be configured:
"On": the keypad is automatically locked if it is not used before the specified lock time
elapses.
"On, except calls": the keypad is automatically locked if it is not used for the specified lock
time. If the user is in call when the lock time elapses, the keypad remains unlocked until the
user has completed the call.
"Off": the keypad is never automatically locked.
Auto lock time: specifies the time that elapses before the keypad is automatically locked.
The shortest time that may be specified before the key lock is applied is 5 seconds and the
longest time is 3 minutes.
Auto key unlock: the keypad is automatically unlocked when a call or message is received.
When the user has serviced the call or message, the key lock is reapplied after the specified
automatic lock time expires.

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Activate the Automatic Key Lock
The user activates the automatic key lock and sets the Auto lock time from the handset
"Settings" menu in the following way:
1 Select “Locks”. The "Locks" menu is displayed.

2 Select "Automatic key lock" menu item and select "On" or "On except calls".
NOTE: The current key lock setting is displayed under the "Automatic key lock" menu
item.
3 Press the "Back" soft key to redisplay the "Locks" menu.
4 Select "Auto lock time" and press the "Select" soft key.
5 Select the required lock time and press the "Select" soft key.
Deactivate the Automatic Key Lock
1 Select “Locks”. The "Locks" menu is displayed.

2 Select "Automatic key lock" and select "Off".
Automatic Key Unlock
The user can configure a locked keypad to unlock automatically when a call or message is
received. After the user has serviced the call or message, the keypad is locked again after
the specified Auto lock time expires.
8.8.3 Phone Lock Settings
The handset can be protected for unauthorized use by activating the phone lock. The phone
lock may be set to:
• "On": The handset is automatically locked if not used for the specified automatic lock
time or when it is first turned on.
• "On in charger": The handset is locked immediately when placed in the charger. When
removed from the charger and unlocked by the PIN, the handset remains unlocked
• "Off": The handset is never locked.
The default phone lock PIN code (0000) can be changed to any 4 to 8 digit personalized
code.
The length of time before the handset locks automatically is set by the "Auto lock time"
parameter. The shortest time that can be set before the handset locks is 5 seconds and the
longest time is 3 minutes.
NOTE: If configured in the WinPDM/Device Manager, any one of up to five emergency

numbers can be called while the handset is locked. See the Configuration Manual for the
Activate the Phone Lock
The phone lock settings are activated from the handset "Settings" menu in the following
way:
1 Select “Locks”.
3 Select “Auto phone lock”.
4 Select "On" or "On in charger" as required.

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5 Enter PIN code.

6 Press "OK".
7 Press the "Back" soft key twice to return to the "Locks".
8 Select "Auto lock time".
9 Select the required lock time.
If the PIN code has been forgotten, it can be removed by the handset distributor.
Deactivate the Phone Lock
From the handset "Settings" menu:
1 Select “Locks”.
3 Select “Auto phone lock”.
4 Select "Off".
5 Enter PIN code.
6 Press "OK".
Change PIN Code
From the handset "Settings" menu:
1 Select "Change PIN code".

2 Enter the old PIN code.
3 Press "OK".
4 Enter new PIN code twice.
5 Press "Save".
8.8.4 Display Settings
Screen Saver
The screen saver can be set to one of the following settings:
• Information: Displays status and identification information while the handset is idle.
• Black: The screen is black when the handset is idle.
• Black also in call: The screen is also black when the handset is in call.
To set the screen saver:
1 Select “Display” from the handset menu.

2 Select “Screen saver”. The current setting is displayed under "Screen saver".
3 Select “Information”, “Black”, or “Black also in call”.
4 Press "Back".
NOTE: When the handset with the screen saver set to "Information" is in a charger, the
Owner ID is displayed even if the handset switched off. This simplifies identification when
many handsets are in a charging rack.

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Brightness
1 Select “Display”.
2 Select “Brightness”.
3 Select “Normal” or “Power save”.
4 Press "Back".
Rotate display text
2 Select “Rotate display text”.
3 Select “Normal” or “Inverted”.
4 Press "Back".
Font style
2 Select “Font style”.
3 Select “Normal” or “Bold”.
4 Press "Back".
8.8.5 Time and Date Settings
The time and date displayed in the handset cannot be changed by the user. The DECT
system is solely responsible for keeping the time. The handset also synchronises with the
DECT system time when:
• The handset is turned on after having been turned off. The handset requests the current
DECT system date and time.
• The handset remains on for longer than 24 hours. The handset requests the DECT system
time every 24 hours from the time it was last turned on.
The time and date formats displayed in the handset can be changed by the user as
described in the following sections.
Set Time Format
1 Select "Time & Date" and press "Select".

2 Select Time format. The actual time format is displayed. Selectable time format:
• 12:00 (AM/PM)
• 24:00
3 Press "Select" to save the setting.
Set Date Format
1 Select “Time & Date” and press "Select".

2 Select “Date format”, press "Select". Selectable date format:
• DD/MM/YYYY, for example, 17/09/2016 (also called Europe)

• MM/DD/YYYY, for example, 9/17/2016 (also called US)
• YYYY-MM-DD, for example, 2016-09-17 (ISO 8601)

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• MMM DD YYYY, for example, Sep 17 2016

• DD MMM YY, for example, 17 Sep 16
• DD.MM.YYYY, for example, 17.09.2016
• DD-MM-YYYY, for example, 17-09-2016
3 Press "Select" to save the setting.
8.8.6 Answering
The default setting for the handset is to use the Off-hook key to answer a call. However, the
handset can be configured to answer the call automatically, that is, without pressing a key
and in loudspeaking mode if required. Other keys can also be setup to answer a call. If "Any
key" is selected, any key, except the On-hook key and the Sound off key, can be used to
answer a call
1 Enter in the menu, see 3.8 Settings on page 20.

2 Select “Answering”.
Answering Key
The answering key is by default set to Hook-off.
1 Select "Answering key"

2 Select "Hook-off" or "Any key".
Press "Back" to save the setting.
Answering Behaviour
1 Select "Answering behaviour".

2 Select "Automatically" and/or "Loudspeaking".
3 Press "Change" to change the setting. The check box is marked.
4 Press "Back" to save the setting.To remove the setting, press "Change". The check box
is unmarked.
8.8.7 Change Text size for Messages
1 Select "Messages".
2 Select "Text size Normal". The default text size is "Normal".
3 Select "Normal" or "Large".
8.8.8 Change the Menu Language
1 Select “Language”. Choose between; Brazilian Português (Brazilian Portuguese),

Czech, Dansk (Danish), Deutsch (German), English, Español (Spanish), Français
(French), Greek, Hungarian, Italiano (Italian), Nederlands (Dutch), Norska
(Norwegian), Polish, Russian, Slovakian, Soumi (Finish), Svenska (Swedish), and
Turkish.
2 Press "Back".
NOTE: In addition to the languages listed above, an additional language can be downloaded
to the handset, see 12.1 Software Upgrade and Additional Features on page 78.

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8.8.9 Change Owner ID
The Owner ID is set to identify the handset.
1 Select "Owner ID".

2 Enter identity.
3 Press "Save".

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9 Procedure Call
When configuring the functions Call services, In Call menu, Contacts, or a shortcut or service
to the Phone call function, the data added in these functions is static. When entering the
data for the function to be used, a variable or character U can be entered that allows the
user to enter additional numerical characters before calling the number or sending the data
to a system.
NOTE: The Call services and In call menu features require configuration in WinPDM/Device
Manager.
See the following example for more information.
Example of configuration:
A user wants to create a service with the Phone call function. The PBX requires that a prefix
must be added to a phone number. In this case, the user can pre-program the prefix and
then enter the applicable phone number when using the Phone call function.
1 Press "Menu", or the confirmation button.

2 Select "Services".
3 Select "Add new".
4 In the Name field, enter "Call no." and press the "OK" soft key.
5 Select the function "Phone call".
6 In the Number field, enter the prefix to be used followed by the character "U". In this
case, the text string is as follows *21*U. The character U represents an Enter number
dialog where the user can enter the phone number.
7 Press "Save".
When using the function, an Enter number dialog appears, see figure 12. If the user enters
"123" (or selects a contact with this number by pressing ) and presses "OK", the
number *21*123 is dialled. Note that no call is established before the user presses "OK",
that is, post-dial.
Figure 12. Enter number dialog.

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10 System Profiles
A system profile can be used when certain settings in a handset are required that the user is
not allowed to change. The settings require configuration in the WinPDM or Device Manager
and include alarm settings, soft key settings and presence settings. For additional
information, see the Configuration Manual for the handset (TD number: See 17 Related
Documents on page 91). When the system profile is activated, its settings is not displayed
in the handset’s menu. It can be shown that a system profile is active in the handset by
showing its profile name in idle mode.
The system profile can be used in combination with the user profile (see 8.6 Profiles on page
64). If there is conflict between the settings in the system profile and the settings in the
user profile, the settings in the system profile is used.
If a user changes a setting in the handset menu that is determined by a system profile, the
menu is updated but the setting is not changed.
For example, in the left-hand view of figure 13, a system profile has been activated and is
indicated by the system profile name “Sys Profile SK1” shown in the handset in idle mode. In
this case, the soft key "Inbox" and middle soft key "PTT 4" are determined by the system
profile settings. If a user, for example, attempts to change the middle soft key name to “PTT
5”, by using the handset menu Shortcuts > Soft keys > Middle (middle view in figure), the
soft key shows “PTT 5” and the setting can be saved. However, the system profile settings
are not overridden. When the handset returns to idle mode, the system profile settings are
redisplayed, showing “PTT 4” instead of the user changed “PTT 5” (right-hand view in
figure).
Tip: If this system profile is to be permanently activated, it is recommended to hide the Soft
keys menu in the handset.
Figure 13. System profile overrides settings changed by the user.
10.1 System Profile Status Indications

The administrator may configure the handset to play a sound if the system profile is
activated or deactivated. This provides the user with an audible alert when the system
profile changes from inactive to active or vice versa.
The feature can be triggered by several kinds of event, such as moving between different
parts of a buildings where a system profile might be appropriate in one location but not
required in another.The system profile name is displayed when the handset is in idle mode.
The user should be aware that the characteristics and behaviour of the handset change
when the system profile changes. For the exact sound and characteristics of the handset

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associated with the activation and deactivation of a system profile, refer to the system
administrator.
11 Advanced Functions
11.1 Admin Menu

The handset has a hidden menu for system administrators. See the Configuration Manual
for the handset (TD number: See 17 Related Documents on page 91).
The Admin menu contains:
• Software and hardware information, licence information, IPEI/IPDI, and User ID

• DECT link and system information
• DECT location information. NOTE: The support for this feature is dependent on what
model of handset that is used. For more information, see 1.2 Functions and Accessories
on page 2.
• Centralized Management status
• Site survey tool
• Fault logging
• Enhanced system menu with ability to alter protection
• Frequency band selection (this option is removed when the frequency band has been
selected)
• Factory reset option 
For quick access to the Device Information (DI) menu in idle mode, press the keys containing
*#DI# (that is *#34# ). For quick access to the IPEI/IPDI, press *#06# in idle mode. See the
table below.
Information Code
Software version *#34#
Hardware version *#34#
License information *#34#
IPEI/IPDI *#34# or *#06#
User ID *#34#
11.2 Clear Lists in Charger

A parameter can be set via the WinPDM/Device Manager to clear message and call lists
stored in the handset. When the parameter is activated and the function has been
downloaded to the handset, the lists are deleted when the handset is placed in a charger.
This can be useful during administration of handsets for new users. See also the

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12 System Handling
12.1 Software Upgrade and Additional Features

Software and parameters in the handset can be upgraded by using the WinPDM or the
Device Manager. See the Installation and Operation Manual for the Portable Device Manager
(WinPDM) Windows Version, or the Installation and Operation Manual for the Device
Manager.
Examples of additional features that can be downloaded/configured via WinPDM/Device

Manager:
• Company phonebook
• Downloadable languages
• Customizing the Menu Tree
For more information, see the Configuration Manual for the handset (TD number: See 17
To view the handset’s software version, enter *#34# in idle mode.
12.2 Handset Updates via Charging Rack

From time to time, users are instructed to leave their handsets in a central charging rack to
allow the handset to be updated with new features and functions. An ongoing update is
indicated by the in the handset header bar and an "Updating handset" message is
displayed in the active area.
During the update, a message is displayed to indicate that an update is in progress as shown
in figure 14. The "OK" soft key can be selected to close the message.
Figure 14. Handset Update while in Charger
If the handset removed from the charger and used, the update is suspended and resumed
when it is returned to the charger.

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When the update is complete, a "Handset is updated" message is displayed to indicate that
the handset is available for use, as shown in figure 15. Select the "OK" soft key to close the
message.
Figure 15. Update Completed while in Charger

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13 Troubleshooting
This section contains information on how to solve common operational problems, and
warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not solve
the problem, contact your system administrator.
If others have similar problems, there may be a system error.
Operational Problems
Fault Probable cause Action or comment

No display The battery level is low Charge the battery
The screen saver is set to "Black Change the screen saver setting
also in call" as described in Screen Saver on
page 71
The handset is defective. Contact system administrator.
No ringing The sound off icon is on, or ring Long press the Sound off key,
volume set to silent, or the or increase volume, or contact
handset is defective. system administrator.
Unable to mute handset A handset restriction preventing Enable the parameter Possible
by long pressing Sound the user to silence the handset. to turn off sound see
off key/Mute button. Configuration Manual, Ascom
d63 DECT Handset, TD
Unable to set the ring 93151EN.
volume to "Silent".
Handset, with In
Charger > Other
actions>Sound off
enabled, is not muted
when placed in charger.
Unable to switch off A handset restriction preventing Disable the parameter Prevent
handset by long the user to switch off the handset. switch off, see Configuration
pressing the On-hook Manual, Ascom d63 DECT
key. Handset, TD 93151EN.
Handset, with In
Charger > Other
actions> Switch off
enabled, is not switched
off when placed in
charger.
Unable to subscribe 1) The handset is subscribed to a 1) Unsubscribe the handset
handset using Easy system. and then subscribe it by
Registration feature. following the instructions in
Subscribe Handset in DECT
System Manually on page 50.

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Fault Probable cause Action or comment

2) The IP-DECT system is not 2) Subscribe the handset
configured for Easy Registration. manually, see Subscribe
Handset in DECT System
Manually on page 50,
or
configure the system to

support Easy Registration,
see the applicable Installation
and Operation Manual for
your IP-DECT system.
3) There is ambient equipment 3) Try to subscribe the

disturbing your IP-DECT system. handset in other area in your
building.
4) If the problem still exists,

restart your handset and
subscribe the handset.
Error or Warning Messages
Display shows Probable cause Action or comment

No access The network is in range, but no Switch handset off and then
access rights. switch it on again or contact
system administrator.
No System. The handset The handset is out of coverage or Stop the beep with the Sound
beeps once a minute handset is defective. off key and go into range.
(during max 30 Note: When re-entering the
minutes) with a low coverage area it can take a
tone followed by a high couple of minutes before the
tone (if enabled, the handset automatically has
vibrator also follows the registered into the system.
beeps). or contact system
administrator.
The message Failed is The IP-DECT wireless connection Go see the patient. The ECG
displayed when the point is overloaded with too many Monitoring functionality starts
handset tries to calls. working when the IP-DECT
download an ECG connection point is no longer
waveform image. overloaded.
SERVICE NEEDED The handset is defective. Send the handset for service.
Parameters corrupt
Note: This display

message is only shown
in English.

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SERVICE NEEDED Easy replacement procedure not Send the handset for service.
Invalid IPDI followed correctly or failure during
easy replacement procedure.
Note: This display
message is only shown
in English.
Enter PIN code The handset’s lock is activated. Enter the required PIN code. If
PIN code lost enter new via
WinPDM or do a factory reset
via WinPDM.
Battery low, charge now The battery level is low. Charge or replace the battery.
Phonebook is not The phonebook does not respond, Try again later or if fault
available at the not available at the moment. persists do a factory reset via
moment. admin menu or WinPDM.
Voicemail number not There is no Voicemail number Define a Voicemail number via
defined defined in the handset. WinPDM.
Could not encrypt The parameter "Encryption

connection Required" is enabled in the
handset in combination with;
1) Unencrypted base station(s); 1) Disable the "Encryption
and/or, Required" parameter in
handset; and/or,
2) Unsupported base station(s). 2) Enable the encryption in the

base station(s); and/or,
3) Use supported base

station(s). Ask your supplier.
Not allowed 1) The user cannot login to the 1) Logout from the handset
handset with the shared phone that uses the same extension.
functionality enabled, due to
another handset currently using
the same extension (User).
2) The user cannot logout from 2) Enter #11*<AC code># on
the handset with the shared the keypad and press the off-
phone functionality enabled, due hook key to logout from the
to incorrect password (AC code). shared phone.
3) The extension (User) does not 3) Make sure that you entered
exists. correct extension. If needed,
contact the system
administrator.
4) The password is not correct. 4) Make sure that you have

entered correct password. Ask
the system administrator if you
have forgot the password.

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14 Operation Notice
14.1 Accessibility and Voice Quality

The base network is not always available. If you do not get in contact with your system,
contact your system administrator. For best voice quality, avoid positioning near computer,
radio or similar equipment.
Operating Area
The handset can only be used in the area covered by the system. Outside of this area the
handset looses contact with the system. The signal strength icon is low and “Searching” is
displayed.
Out of Range
When the handset leaves the system's coverage area a short beep sounds and the text
“Searching” is displayed.
The out of range beep is repeated every minute for 30 minutes. The sound can be turned off
by long pressing , or .
When re-entering the coverage area it can take a couple of minutes before the handset is
automatically registered with the system.

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15 Maintenance
15.1 Maintenance of Batteries
15.1.1 Battery Warnings
The "Low battery" icon is displayed when the battery has 10% or less
remaining capacity left. In addition; a warning signal sounds every minute
and the dialog window "Battery low. Charge now." appears.
The "Empty battery" icon is flashing when the battery has 5% or less
remaining capacity left. In addition; a warning signal sounds every second
and the dialog window "Battery empty. Shutting down." appears.
During a call, only the corresponding battery warning signal notifies the user. The warning
signal cannot be silenced during a call. When not in call, the warning signal can be silenced
by pressing or .
15.1.2 Charge the Battery
Place the handset in the desktop charger or in the rack charger. An animated battery
icon is also shown in the display indicating charging by starting with its current charge
and ending with the full charge. A filled battery icon indicates a fully charged battery.
NOTE: Only use the prescribed chargers for charging.
15.1.3 Charge Spare Batteries
Spear batteries can be charged with a separate battery pack charger. It can charge six
batteries at the same time.
15.1.4 Replace the Battery
If the standby time for the handset becomes too low, the battery should be replaced by a
new one. Contact the system administrator or handset supplier for information about new
batteries. Attach the battery as described in the illustration below. The battery is easy to
replace. It is attached inside the battery lid and is connected to the handset in such a way
that no misalignment of the contact is possible.
Figure 16. Easy replaceable battery, unlock the lid and remove the battery.

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15.2 Easy Replacement of Handset

Easy replacement can be used if a handset needs to be replaced due to, for example, a
broken display. The easy replacement procedure is done via the handset display and the DC4
Advanced Desktop Charger or the CR3 Charging Rack.
NOTE: Easy replacement is not supported when using DP1 Desktop Programmer.
The following settings are replaced during easy replacement:
• DECT registration
• User parameters (including User ID)
• Contacts
• The extension number is assigned to the new handset.
The following settings are not replaced during the easy replacement:
• Call list
• Messages
• Bluetooth pairing list
• Licenses.
15.2.1 Before Starting Easy Replacement Procedure
1 Check that both the old handset to be replaced and the new replacement handset are
of the same device type (d63).
NOTE: The Easy Replacement procedure can be used if the old and new handsets have
different product licenses, that is, Talker, Messenger, and Protector. The new handset
product license is not replaced by the old handset’s product license during the
procedure. However, a handset product license, can be moved to another handset
using the WinPDM/Device Manager.
2 Use the WinPDM or the Device Manager to check that the software of DC4 Advanced
Desktop Charger or CR3 Charging Rack is of version 1.3.x or greater. For more
information on how to use the WinPDM/Device Manager, see the User Manual for the
Device Manager or the Installation and Operational Manual for the Portable Device
Manager (WinPDM), Windows version.
3 Make sure that the handset batteries are charged before starting the easy
replacement procedure.
4 Switch off the new handset by long pressing .
15.2.2 Easy Replacement Procedure
During the Easy Replacement procedure, the LED indications on the charger can be used to
follow the replacement procedure. For more details, see LED Indications during Easy
Replacement on page 87.
IMPORTANT: Never remove a handset from the charger until the instructions in the
display tells you to do so (see status on the LED on the charger if the display
is broken). If there is an error indication it may be allowed to remove the
handset, see Figure 15. Update Completed while in Charger on page 79 for
further instructions.

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After the old handset has been in the charger, the new handset needs to be placed in the
charger regardless if the replacement was successful or not. Failing to do so may result in
malfunction that requires the new handset to be returned for service.
New New Old
New
1
ABC DEF ABC DEF ABC DEF
GHI JKL MNO GHI JKL MNO GHI JKL MNO
PQRS TUV WXYZ PQRS TUV WXYZ PQRS TUV WXYZ
2 3 4, 8 7 5 6
ABC DEF
GHI JKL MNO
PQRS TUV WXYZ
Figure 17. Easy Replacement via DC4 Advanced Desktop Charger.
1 On the new handset, press and hold
Note: Do not release until you are instructed to do so.

2 Put the new handset in the charger.
3 When the text "Start phone replacement?" is displayed, release .
Press "Yes" (left soft key).
The text "Follow the instructions. Each step can take several minutes." appears in the
display. Press "OK"(left soft key).
4, 5 When the text "Please insert old phone in charger" is displayed, replace the new
handset with the old handset. The handset can either be switched on or off.
NOTE: The left charging slot in the CR3 Charging Rack has to be used for both
handsets.
The handset is restarted and after a few seconds, the text "Saving settings. Do not
remove phone from charger" appears. The charger LED changes to slow orange
flashing. It may take several minutes.
IMPORTANT: If the old handset cannot communicate with the charger, put the new
handset in the charger to restore its settings (that is, the handset’s IPDI). If this step
is not performed, the new handset must be sent for service. The old handset’s
settings might be transferred to the new handset by using WinPDM. See the
Configuration Manual for the handset (TD number: See 17 Related Documents on
page 91).
6, 7 When the text "Please insert new phone in charger" is displayed, replace the old
handset with the new handset. The text "Restoring settings" is displayed.
IMPORTANT: Do not remove the handset while the text "Restoring settings" is
displayed.

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8 When the text "Phone successfully replaced. Please remove phone to restart."
appears in the display, remove the handset from the charger. The handset is
automatically restarted.
LED Indications during Easy Replacement
The following table shows the LED indications that are used for the charger during the easy
replacement procedure.
LED indication Description

Orange, flashing (1 000 ms on, 1 000 File transfer during Easy Replacement.
ms off)
Orange, flashing (100 ms on, 800 ms “Change phone” indication during Easy
off) Replacement.
Red, flashing (100 ms on, 800 ms off) Error indication during Easy Replacement. Put back
old handset in charger.
Red, flashing (900 ms on, 100 ms off) Error during Easy Replacement. Service needed for
both handsets.
See also Figure 15. Update Completed while in Charger on page 79.

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15.3 Attach the Hinge-type Clip

Attach the hinge-type belt clip as described in the illustration below.
Figure 18. Screw the hinge-type clip into position.
15.4 Attach the Swivel-type Clip

Attach the swivel-type belt clip as described in the illustration below.
Figure 19. Screw the swivel-type clip into position.
15.5 Attach Cover for No Clip

Attach the enclosed cover as described in the illustration below when no clip is to be used

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Figure 20. Screw the cover into position.

User Manual
16. Energy Efficiency

Recommendations on how to save energy:
• Do not charge a battery when the ambient room temperature is above +40° C or below 
+5° C (above 104° F or below 41° F). Charging below +5° C will harm the battery and
shorten the lifetime.
• Note that storing Li-Ion batteries at high temperature dramatically reduces its capacity.
For example storage around +60° C reduces capacity with 20% in less than a month,
permanently.
• Set the handset screen saver to the "Black also in call" option. The screen goes black and
the backlight is turned off. In addition, the backlight is turned off when the handset is in
call. This helps extend battery life especially when the user is on an extended call. See
Screen Saver on page 71.
• The handset can be configured to switch off when placed in the charger. When removed
from the charger the handset switches on automatically. See 8.1.5 In Charger Action
when not in Call on page 52.
• If the charger will not be used for a longer period of time, remove the power adapter to
the charger.
• Do not put the handset in charger if no charging is needed.

User Manual
17 Related Documents
Configuration Manual, Ascom d63 DECT Handset TD 93151EN
Function Description, Interactive Messaging TD 92168GB
Configuration Manual IMS3 TD 92762EN
Installation and Operational Manual, IP-DECT TD 92579EN
Installation and Operational Manual Portable Device Manager TD 92325EN
(WinPDM), Windows version
Configuration Manual, Unite Connectivity Manager TD 92735EN
User Manual, Device Manager TD 92855EN

User Manual
18 Document History
Version Date Description

A 24 March 2016 First released version.
B 2 November 2016 Have updated section B.1.1 Exposure to Radio
Frequency Signals on page 99 and B.2.2 Exposure to
Radio Frequency Signals on page 100. (Issue DDS-881).

User Manual
Appendix A. Bluetooth Headset
A.1 Introduction
Bluetooth technology replaces the cord between the handset and the headset. This allows
the user to move more freely and eliminates the risk of a headset cord getting stuck.
Bluetooth supported functions:
• Pair the handset with it’s headset

• Choose which device to use when making a call
• Play ring signal in the Bluetooth Headset
• Answer and connect sound to the Bluetooth Headset when answering with the headset’s
button.
• End call with the Bluetooth headset’s button
• Transfer audio to/from Bluetooth headset during call, using the menu in the handset.
• Increase/decrease the volume in the Bluetooth headset with the volume buttons on the
handset.
A.2 Icon
See 2.3 Icons and Text in the Display on page 7.
A.3 Wear
For optimal performance wear the Bluetooth headset and the handset on the same side of
your body. The best audio quality in the headset is achieved when no obstructions, including
your body, are between the headset and the handset.
008
Figure 21. Wear the headset and the handset on the same side of your body.
A.4 Headsets
A number of Bluetooth headsets for different work situations have been tested together
with the handset. Refer to the Ascom Wireless Extranet Website for a list of verified
Bluetooth headsets.

User Manual
Since the Bluetooth supports the Bluetooth 3.0 standard, other headsets may also work
although not verified by Ascom.
Note: The Bluetooth headset may have more or less functions than described here, refer to
the Manual for the Bluetooth headset.
A.5 Operation
Step between the menus with the navigation key . Confirm each menu selection by
pressing the Soft key "Select".
A.5.1 Enable Bluetooth
To enable the Bluetooth function enter in the handset menu, select Bluetooth and
select “Enable”.
A.5.2 Pair and Connect a Bluetooth Headset
Before a headset can be used a connection (pairing) between the headset and the handset
must be established.
1 Place the Bluetooth headset and the handset next to each other.
2 Enable Bluetooth, see A.5.1Enable Bluetooth.
3 Put the Bluetooth headset in pairing mode, see the user manual for the Bluetooth
headset.
4 On the handset enter in the menu, select “Bluetooth” > “Headset”, “Add new”.
A dialog "Put headset in Pairing mode" is displayed.
5 Press "OK". It now searches for a Bluetooth headset to connect to.
6 When headset is found, press "Pair".
7 If needed, enter PIN code, see user manual for the Bluetooth headset. Press "OK".
The dialog Successful pairing appears if the pairing process was successful. The
Bluetooth headset is also connected and this is indicated by a colored square in
front of the headset.
A.5.3 Add another Bluetooth Headset
Up to eight headsets can be paired to the handset, but only one at a time can be selected. To
pair another headset repeat section “Pair and Connect a headset” steps 1-6.
The paired headsets are displayed by a default name in the handset menu “Headset”. See
A.5.6Change the name of Bluetooth headset
A.5.4 Select a Bluetooth Headset
To activate a Bluetooth headset, do as follows:
1 Enter in the handset menu and select “Bluetooth” > “Headset”.

2 Select a headset by pressing up or down on the navigation key.
3 Press the soft key "Select". "Connection successful" is displayed. The headset is now
selected.
When a new headset has been selected any previous headset is disconnected automatically.

User Manual
A.5.5 Remove a Headset
To remove a Bluetooth headset, do as follows:

4 Select "Delete" and confirm with the soft key "Yes".
A.5.6 Change the name of Bluetooth headset
The name, in the headset list, of the headset is the default name for the headset.
To change the name, do as follows:

4 Select "Edit name". Enter a name, see 2.5 Alphanumeric Keys on page 13.
A.6 Calling
A.6.1 Make a Call
Dial the number on the handset and press the soft key "Call", or the Off-hook key. When
“Transfer call to phone?” is displayed press "No" or ignore the message to use the Bluetooth
Headset. Press "Yes" to use the handset.
A.6.2 Answer a Call
A ring signal sounds in both the selected Bluetooth headset and the handset to signal an
incoming call.
To answer the call in the Bluetooth headset, press the button on the headset.
To answer the call in the handset press the Off-hook key on the handset.
A.6.3 End a Call
To end the call press the button on the headset or the On-hook key on the handset.
A.7 Volume and Mute Control
A.7.1 Adjust the Volume During a Call
Depending on the Bluetooth headset it might be possible to adjust the volume on the
headset*. On the handset press the upper Volume button on the upper left side to increase
the volume and the lower Volume button to decrease the volume in the headset.
A.7.2 Turn the Microphone On/Off During a Call
Mute the headset and the handset with the Sound off key on the handset. See 5.4.4 Turn
the Microphone On or Off during a Call on page 28.

User Manual
A.8 Messaging
When a text message is received during an ongoing call, a beep sounds in the Bluetooth
headset.
A.9 Transfer a call
A.9.1 Transfer a Call to the handset
To transfer a call to the handset from the Bluetooth headset, press the soft key "More" on
the handset during the call, and select “Audio transfer”.
A.9.2 Transfer a Call to the Bluetooth Headset
To transfer the call to the Bluetooth headset, press the soft key "More" on the handset
during the call, and select “Audio transfer”.
A call can also be transferred to the Bluetooth headset by pressing the button1 on the
Bluetooth headset.
A.10 Switch to a Headset with Cord

If a headset with a cord is connected during a call, the call is transferred to this headset
automatically.
A.11 Menu Tree

See 3.8 Settings on page 20.
A.12 Operation Notice
A.12.1 Accessibility and Voice quality
Bluetooth uses the frequency of 2.45 GHz. WLAN, microwave oven, and other devices that
use the same frequency can disturb the use of a Bluetooth headset.
A.12.2 Operation Area
Maximum distance between the headset and the handset is 10 metres. The communication
distance between the handset and headset may vary considerably due to the environment
and disturbances from other 2.45 GHz equipment. Different headsets can also give different
communication distances.
A.12.3 Out of Range
If a connection cannot be made with the selected Bluetooth headset the call is transferred
automatically to the handset.
If the Bluetooth headset and the handset get out of range from each other the connection is
temporarily lost. Since the last connected headset is always considered "selected", the
connection is automatically established again when a call is made or received.

User Manual
A.13 Environmental Requirements
A.13.1 Bluetooth Headset Battery
See the manual for the Bluetooth headset.

User Manual
A.14 Troubleshooting
Problem Reason Solution

No headset found Headset is turned off Turn on headset1
Headset is out of battery Charge headset1
Headset is out of range Move headset closer to handset 
< 10 metre.
Headset is not in pairing Turn headset into pairing mode1
mode
Pairing fails Headset is not in pairing Turn headset into pairing/

mode discoverable mode1
Incorrect PIN entered Try again and enter correct PIN1
Connecting fails/Failed to Headset is not turned on Turn on headset1

connect headset
Headset is out of range Move headset closer to handset
Link key in headset has Repeat pairing procedure1
been deleted
Headset is already Disconnect headset from the other
connected to another handset
handset
Too close to disturbing Disturbing devices can be WLAN
devices. equipment, microwave etc.
Headset can not connect Handset is not turned on Turn on handset1

to handset (see headset
manual for details on how
to connect)
Handset is out of range Move handset closer to headset
Bluetooth module is Enable Bluetooth in Bluetooth menu
disabled
Another headset is Disconnect the connected headset
already connected to the
handset
Link key is missing in Repeat pairing procedure1
either headset or handset.
Too close to disturbing Disturbing devices can be WLAN
devices. equipment, microwave etc.
1. Refer to the Manual for the Bluetooth headset

User Manual
Appendix B. Safety Precautions

Read this chapter before using the handset.
NOTE: Product Designator for regulatory purposes of the Ascom DECT Handset d63 is DH7.
Safe operation
For safe and efficient operation of the handset, observe the guidelines given in this manual
and all necessary safety precautions when using the handset. Follow the operating
instructions and adhere to all warnings and safety precautions located on the product, the
Regulatory Information delivered with the handset, and this User Manual.
Do not disassemble the handset. Disassembling the handset voids the warranty. The
handset consists of no consumer serviceable components. Service should be performed by
an Authorized Service Center only.
Changes or modifications to the equipment not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.Frequency Range
The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio
frequency (RF) energy. The handset operates on different frequency ranges depending on
market and employs commonly used modulation techniques:
EU (ETSI): 1880-1900 MHz/250mW

USA/Canada (FCC): 1920-1930 MHz/100mW
B.1 Regulatory Information (EU and EFTA)
B.1.1 Exposure to Radio Frequency Signals
Close to ear Handheld/body mounted

DH7-xxxx 0.075 W/kg (10 g) 0.076 W/kg (10 g)
THIS MOBILE DEVICE MEETS GUIDELINES FOR EXPOSURE TO RADIO WAVES. Your mobile device
is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to
radio waves recommended by international guidelines. These guidelines were developed by
the independent scientific organization ICNIRP and include safety margins designed to
assure the protection of all persons, regardless of age and health.
The exposure guidelines for mobile devices employ a unit of measurement known as the
Specific Absorption Rate or SAR. The SAR limit stated in the ICNIRP guidelines is 2.0 W/kg
averaged over 10 grams of tissue. Tests for SAR are conducted using standard operating
positions with the device transmitting at its highest certified power level in all tested
frequency bands. The actual SAR level of an operating device can be below the maximum
value because the device is designed to use only the power required to reach the network.
That amount changes depending on a number of factors such as how close you are to a
network base station. The highest SAR value under the ICNIRP guidelines for use of the
device at the ear is 0.201 W/kg and at the body is 0.278 W/kg (The measure distance of
1.5 cm). Use of device accessories and enhancements may result in different SAR values.
SAR values may vary depending on national reporting and testing requirements and the
network band.

User Manual
B.2 Regulatory Compliance Statements (USA and Canada only)
FCC ID:
DH7-xBxx:BXZDH7BT
DH7-xDxx:BXZDH7BT
DH7-xAxx:BXZDH7
IC:
DH7-xBxx:3724B-DH7BT
DH7-xDxx:3724B-DH7BT
DH7-xAxx:3724B-DH7
B.2.1 FCC and IC Compliance Statements
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antennas.

• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Privacy of communications may not be ensured when using this handset.
B.2.2 Exposure to Radio Frequency Signals
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value
measured, see below.
Head Body
DH7-xxxx 0.042 W/kg 0.074 W/kg
The handset is designed to be worn with the display towards the body for best radio
performance. SAR testing is made with no separation, to approve the device to be carried
close to the body.
This device must not be co-located or operating in conjunction with any other antenna or
transmitter.
Use of non-Ascom approved accessories may violate the FCC and IC guidelines for RF
exposure and should be avoided.
B.3 Precautions
B.3.1 Handset
• Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound
pressure from a handset's earpiece or headset may cause permanent hearing loss.

User Manual
• Low volume levels might result in missed alerts.

• Only use the handset in temperatures between:
-5 °C and +45 °C (23 °F and 113 °F).
• Avoid exposing the handset to direct sunlight, heat sources and moisture.
• Do not place a cold handset in a charger.
• Avoid sudden temperature changes to prevent condensation in the handset. It is
recommended to put the handset into an air tight plastic bag until the temperature is
adjusted, for example, when entering or leaving a cold/heated building on a warm/cold
day.
• If the handset has been exposed to water or condense, remove the battery immediately,
and let it dry completely before re-inserting the battery.
• Do not expose the handset to open flame.
• Protect your handset from aggressive liquids and vapors.
• Remove the handset from the Charger before cleaning the handset to reduce risk of
electric shock.
• Keep the handset away from strong electromagnetic fields.
• The handset may retain small metal objects around the earpiece region.
• Do not place heavy objects on the handset.
• Do not allow children to play with the product packaging material. This could cause
choking and/or suffocation.
• Do not allow children to play with the handset. It is not a toy.
B.3.2 Battery
• Do not immerse the battery into water. This could short-circuit and damage the battery.
• Do not expose the battery to an open flame. This could cause the battery to explode.
• Do not allow the metal contacts on the battery to touch another metal object. This could
short-circuit and damage the battery.
• Do not leave the battery where it could be subjected to extremely high temperatures,
such as inside a car on a hot day.
• Use the Desktop Charger, the Charging Rack, or the Battery Pack Charger for charging.
Charge the battery for at least one hour the first time you use the battery.
• Do not charge the battery when the ambient room temperature is above 40 °C or below
5 °C (above 104 °F or below 41 °F).
• Do not attempt to take the battery apart.
• Do not remove the battery, unless it needs to be replaced.
• Power off the handset before removing the battery.
Battery Disposal
Defective batteries must be returned to a collection point for chemical waste disposal.

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TD 93119EN

2 November 2016 / Ver. B

About this document

IMPORTANT: Read the Safety Precautions in Appendix B.Safety Precautions before

Save this manual. It includes important Safety Precautions and

2 November 2016 / Ver. B

3 Menu Tree ........................................................................................................................ 15

2 November 2016 / Ver. B

3.10 Customizing the Menu Tree .................................................................................................21

4 Basic Operation ............................................................................................................... 22

2 November 2016 / Ver. B

5.4.16 DTMF ................................................................................................................................32

2 November 2016 / Ver. B

6.14.3 One Key Voicemail Access ...........................................................................................45

2 November 2016 / Ver. B

8.7 Contacts .......................................................................................................................................65

9 Procedure Call .................................................................................................................. 75

10 System Profiles ............................................................................................................. 76

11 Advanced Functions ..................................................................................................... 77

14 Operation Notice ........................................................................................................... 83

2 November 2016 / Ver. B

15.4 Attach the Swivel-type Clip ..................................................................................................88

16. Energy Efficiency.......................................................................................................... 90

18 Document History ......................................................................................................... 92

2 November 2016 / Ver. B

Read the 2 Descriptions on page 4 before using the handset.

1.1 Abbreviations and Glossary

2 November 2016 / Ver. B 1

1.2 Functions and Accessories

2 November 2016 / Ver. B 2

2 November 2016 / Ver. B 3

9 GHI JKL MNO 14

Figure 1. Description of the handset.

2 November 2016 / Ver. B 4

2.1 The DECT Handset

The plastic cover parts are made of durable PC/ABS material.

The antenna is integrated inside the handset.

The microphone is placed on the front bottom side of the handset.

2 November 2016 / Ver. B 5

2.2.1 DC3 Desktop Charger and DP1 Desktop Programmer

Figure 2. DC3 Desktop Charger and DP1 Desktop Programmer.

2.2.2 CR3 Charging Rack

The built in power supply can charge up to six handsets.

2.2.3 Battery Pack Charger

2 November 2016 / Ver. B 6

2.3 Icons and Text in the Display

12:19 Status bar

Menu Soft key bar

Figure 3. Example of a display configuration in idle mode.

2 November 2016 / Ver. B 7

“Full battery” icon is displayed in upper right corner.

"Microphone off" icon indicates a silenced microphone. It is displayed after

“New message” icon or “Interactive message” icon indicates that a new

“Read message” icon or “Read Interactive message” icon in front of a

"Sent message" icon

"High prio" or "Alarm prio" icon indicates high priority of a message.

“Key lock” icon indicates a locked keypad.

2 November 2016 / Ver. B 8

"Phone lock" icon indicates a locked handset.