Hill-Rom Care Assist Bed

SERVICE MANUAL
CareAssist
Bed
From Hill-Rom
Errata
138755
Product No. P1170
For Parts or Technical Assistance

USA (800) 445-3720 Canada (800) 267-2337
International: Contact your distributor.
MAN330 REV 2
CareAssist Bed
Service Manual
Revisions
Revision Letter
Original Issue
REV 2
Pages Affected
All
Date
December 2003
January 2005
MAN330 REV 2
CareAssist Bed Service Manual (MAN330 REV 2)
Page i
Revisions
2005 by Hill-Rom Services, Inc. ALL RIGHTS RESERVED.
No part of this text shall be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying, recording, or by any
information or retrieval system without written permission from
Hill-Rom Services, Inc. (Hill-Rom).
The information in this manual is confidential and may not be disclosed to
third parties without the prior written consent of Hill-Rom.
Second Edition
First Printing 2003
Printed in the USA
CareAssist is a trademark of Hill-Rom Services, Inc.
Comfortline is a registered trademark of Hill-Rom Services, Inc.
CSA is a registered trademark of Canadian Standards Association, Inc.
Dining Chair is a trademark of Hill-Rom Services, Inc.
FullChair is a registered trademark of Hill-Rom Services, Inc.
Hill-Rom is a registered trademark of Hill-Rom Services, Inc.
Line-of-Site is a registered trademark of Hill-Rom Services, Inc.
Loctite is a registered trademark of Loctite Corporation.
PLEUR-EVAC is a registered trademark of Deknatel, Inc.
SideCom is a registered trademark of Hill-Rom Services, Inc.
Slo-Blo is a registered trademark of Littlefuse, Inc.
Torx is a registered trademark of Textron, Inc.
ViceGrip is a registered trademark of American Tool Companies, Inc.
The information contained in this manual is subject to change without notice.
Hill-Rom makes no commitment to update or keep current, the information
contained in this manual.
Page ii
Revisions
The only product warranty intended by Hill-Rom is the express, written

warranty accompanying the bill of sale to the original purchaser. Hill-Rom
makes no other warranty, express or implied, and in particular, makes no
warranty of merchantability or fitness for a particular purpose.
Additional copies of this manual can be obtained from Hill-Rom.
To order additional copies of this manual, call (800) 445-3720, and place a
parts order for part number MAN330.
Page iii
Revisions
NOTES:
Page iv
Table of Contents
Chapter 1: Introduction
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Chapter 2: Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Chapter 3: Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Chapter 4: Removal, Replacement, and Adjustment Procedures . . . . . . . . . . . 1 - 2
Chapter 5: Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2
Chapter 6: General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2
Chapter 7: Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2
Document Symbol Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 13
Chapter 2: Troubleshooting Procedures
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
Initial Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2
Problem/Solution Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 2
Function Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4
Scale and Bed Exit Function Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 9
Final Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 11
No Functions Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 12
Lockout Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 15
Hilow Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 16
Page v
Knee Section Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 17

Head Section Malfunction (excluding Automatic Contour). . . . . . . . . . . . . . . . . 2 - 18
Battery Backup Malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 19
Foot Section Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 20
Trendelenburg/Reverse Trendelenburg Malfunction . . . . . . . . . . . . . . . . . . . . . . 2 - 22
Bed Connected to AC Power, Brakes Not Applied Detection Malfunction. . . . . 2 - 23
CPR Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 26
Braking Malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 27
Steering Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 28
Scale Error 0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 29
Scale Error 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 30
Scale Error 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 31
Scale Error 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 32
Scale Error 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 33
Chapter 3: Theory of Operation
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
Mechanical System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Retractable Head Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Emergency CPR Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Extendable Foot Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Hilow System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 2
Casters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Head and Footboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Electrical System (A Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4
Power Supply Unit Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Power Stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Function Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
Battery Circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
Control Logic and Specific Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 7
Page vi
Patient Pendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Motor Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Management of the Motors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 8
Detection of Bed Not in Low Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Automatic Contour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Dining Chair Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Detection of Bed Connected to AC Power but Brakes Not Set . . . . . . . . . . . . 3 - 9
Trendelenburg/Reverse Trendelenburg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
Electrical System (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Power Supply Unit Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12
Power Stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13
Function Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13
Battery Circuit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13
Control Logic and Specific Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 14
Patient Pendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 15
Motor Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 15
Management of the Motors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 16
Detection of Bed Not in Low Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 16
Automatic Contour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 16
Dining Chair Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 16
Detection of Bed Connected to AC Power but Brakes Not Set . . . . . . . . . . . 3 - 17
Trendelenburg/Reverse Trendelenburg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 17
Scale and Bed Exit Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 17
Electrical System Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 19
Chapter 4: Removal, Replacement, and Adjustment Procedures
Tool and Supply Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1
Sleep Deck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
AC Power Cord (A Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 6
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 6
Page vii
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 6
Power Supply (A Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Battery (A Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13
Head Section Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
CPR Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Knee Section Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 23
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 23
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 26
Foot Section Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 30
Head Hilow Column (A Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 32
Foot Hilow Column (A Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 36
Brake Detection Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38
Brake/Steer Bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 40
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 40
Page viii
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 42
Caster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 45
SideCom Communication System P.C. Board (A Model Beds) . . . . . . . . . . . . 4 - 47
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 48
Interface P.C. Board (A Model Beds). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 49
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 49
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 50
Fuses (A Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 51
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 51
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 51
Siderail Control P.C. Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 53
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 53
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 54
Patient Pendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 56
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 56
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 56
Patient Pendant Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 57
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 57
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 57
Bed Exit Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 58
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 58
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 61
Head Hilow Column (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 63
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 63
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 66
Foot Hilow Column (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 68
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 68
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 71
Page ix
Load Beams (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 73

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 73
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 76
Scale Control Pod (B Model Beds). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 77
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 77
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 79
Scale Control Pod P.C. Board (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 80
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 80
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 82
Batteries (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 83
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 83
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 84
Motor Control P.C. Board (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 85
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 85
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 86
SideCom Communication System P.C. Board (B Model Beds) . . . . . . . . . . . . 4 - 87
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 87
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 88
Line Filter (B Model Beds). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 89
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 89
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 90
Scale P.C. Board (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 91
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 91
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 92
Siderail Interface P.C. Board (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 93
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 93
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 94
Transformer (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 95
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 95
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 96
Power Cord (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 97
Page x
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 97
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 99
Fuses (B Model Beds). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 100
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 100
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 103
Chapter 5: Parts List
Service Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 1
Exchange Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
In-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
Out-of-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 4
Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 6
Base FrameA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 10
Articulating FrameA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 14
Foot ExtensionA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 18
Head SiderailA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Foot SiderailA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
Footboard and HeadboardA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
Plastic Sleep DeckA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 27
Motor Control BoxA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 28
CPR CablesA Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30
Control CablesA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 32
Interface Control BoxA Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 34
Base FrameB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 36
Articulating FrameB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 40
Foot ExtensionB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 44
Head SiderailB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 46
Head Siderail MountingB Model Beds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 50
Foot SiderailB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 52
Footboard and HeadboardB Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 54
Plastic Sleep DeckB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 55
Page xi
Motor Control BoxB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 56

CPR CablesB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 58
Control CablesB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 60
Chapter 6: General Procedures
Cleaning and Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 1
General Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 1
Steam Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 1
Cleaning Hard to Clean Spots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 2
Disinfecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 2
Component Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 2
P.C. Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 2
Lubrication Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 4
Preventive Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Preventive Maintenance Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Scale Calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 11
Chapter 7: Accessories
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 1
Infusion Support SystemP158 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 2
Oxygen Tank HolderP27601 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 3
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 3
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 3
Standard IV PoleP2217. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 4
Mattress Pad ExtenderP734EA1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 5
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 5
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 5
Page xii
MattressP731EA3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 6
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 6
Page xiii
NOTES:
Page xiv
Chapter 1
Introduction
Purpose
This manual provides requirements for the CareAssist Bed normal operation
and maintenance. It also includes parts lists (in chapter 5) for ordering
replacement components.
Audience
This manual is intended for use by only facility-authorized personnel. Failure
to observe this restriction can result in severe injury to people and serious
damage to equipment.
Organization
This manual contains seven chapters.
In addition to a brief description of this service manual, chapter 1 also provides
a product overview.

Repair analysis procedures are contained in this chapter. Use these procedures
to gather information, identify the maintenance need, and verify the
effectiveness of the repair.

This chapter describes the application of the mechanical and electrical systems
employed in this product.
Page 1 - 1
Organization
Chapter 4: Removal, Replacement, and Adjustment

Procedures
Chapter 4 contains the detailed maintenance procedures determined necessary
in chapter 2.

This chapter contains the warranty, part-ordering procedure, and illustrated
parts lists.

Cleaning, preventive maintenance, and other general procedures are described
in this chapter.
A list of additional products, that can be used in conjunction with the
CareAssist Bed, is available in chapter 7. Installation procedures for these
accessories are also included.
Page 1 - 2
Document Symbol Definition

Document Symbol Definition

This manual contains different typefaces and icons designed to improve
readability and increase understanding of its content.
Note the following examples:
Standard textused for regular information.
Boldface textemphasizes a word or phrase.
NOTE:sets apart special information or important instruction
clarification.
The symbol below highlights a WARNING or CAUTION:
Figure 1-1. Warning and Caution
A WARNING identifies situations or actions that may affect

patient or user safety. Disregarding a warning could result in
patient or user injury.
A CAUTION points out special procedures or precautions that
personnel must follow to avoid equipment damage.
The symbol below highlights a CAUGHT HAZARD WARNING:
Figure 1-2. Caught Hazard Warning
The symbol below highlights a CHEMICAL HAZARD WARNING:

Figure 1-3. Chemical Hazard Warning
The symbol below highlights an ELECTRICAL SHOCK HAZARD

WARNING:
Figure 1-4. Electrical Shock Hazard Warning
Page 1 - 3
Overview
Overview
The CareAssist Bed is intended for low to moderate acuity patients in the
medical/surgical area of the hospital. The CareAssist Bed can also be used
as a general-purpose variable height hospital bed for general care, postoperative care, and general medicine wards.
For more information refer to the CareAssist Bed User Manual (usr116).
Before you service the CareAssist Bed, make sure you have read and
understood in detail the contents of this manual. It is important that you read
and strictly obey the aspects of safety contained in the this manual.
Page 1 - 4
Physical Description
For CareAssist Bed specification, see table 1-1 on page 1-5 through table 19 on page 1-8.
Table 1-1. Dimensions
Feature
Dimension
Total length
Maximum width (siderails stored)
Maximum width (siderails up)
Mattress dimensions:
100" (254 cm)

40" (102 cm)
40" (102 cm)
Mattress width
Mattress length
Caster size
Total weight
36.0" (91.4 cm)

80" (203.2 cm)
6" (15 cm)
420 lb (191 kg) without surface, options, or
accessories
Table 1-2. Specifications
Feature
Dimension
Head section inclination (maximum)

Knee section inclination (maximum)
Foot section inclination (maximum)
Maximum height (to top of sleep deck)
Minimum height (to top of sleep deck)
Trendelenburg position (maximum)
Safe working load
(safe working load includes: patient, acces
sories, mattress, and etc.)
65
20
-23
32.5" (82.6 cm)
16.75" (42.55 cm)
16
400 lb (181 kg)
Siderail opening size

Distance between siderails
4.34" (11.02 cm)

< 2.3" (58.4 mm)
Page 1 - 5
Table 1-3. Environmental Conditions for Transport and Storage
Condition
Temperature
Relative humidity
Pressure
Range
-40F to 122F (-40C to 50C)
95% non-condensing
50 kPa to 106 kPa
Nurse Call Connection Requirements

For information about the Nurse Call connection requirements, refer to the SideCom Com
munication System Design and Application Manual (ds059).
Mattress Flammability
The sleep surface mattress meets the following specifications:
CAL TB-117, Requirements, Test Procedure and Apparatus for
Testing the Flame Retardance of Resilient Filling Materials Used in
Upholstered Furniture (foam)
16 CFR 1632, Standard for the Flammability of Mattresses and
Mattress Pads
CAL TB-129, Flammability Test Procedures for Mattresses for Use in
Public Buildings (models with fire barrier only)
BFD IX-II, Boston Fire Department Mattress Fire Test (models with
fire barrier only)
Table 1-4. Environmental Conditions for Use
Condition
Temperature
Relative humidity range
Atmospheric Pressure
Page 1 - 6
Range
32F to 104F (0C to 40C) ambient tem
perature
30% to 85% non-condensing
70 kPa to 106 kPa
Table 1-5. AC Power Requirements

Nominal Power Distribution
Voltage (Volts)
Nominal Power Distribution

Frequency (Hertz)
Maximum Equipment
Current (Amps)
120
60
6.0
100-120
50/60
7.5
127
50/60
6.0
220/230/240
50/60
3.5
a. North American power supply configuration.
Table 1-6. Fuse Specifications
Condition
Battery fuse
Mains fuse
Range
10 A, 32 V~, ATO
2 each 2.5 A, 250 V~, 5 x 20 mm, UL
198G Slo-Blo or equivalent (220, 230,
and 240 V beds)
2 each 5 A, 250 V~, .25" x 1.25", UL 198G
Slo-Blo or equivalent (100 V through
127 V beds)
a
a. Slo-Blo is a registered trademark of Littlefuse, Inc.
Table 1-7. Regulation, Standards, and Codes
The CareAssist Bed is designed and manufactured according to the

following equipment classifications and standards:
Technical and Quality Assurance
UL 60601-1
Standards
CSA C22.2 No. 601.1
IEC 60601-2-38
EN 60601-1
IEC 60601-1-2
EN ISO 9001 and EN 13485
Equipment Classification per IEC 60601-1 Class I equipment, internally powered
equipment
Degree of Protection Against Electric
Type B
Shock
Degree of Protection Against Ingress of
Protection against spraying or splashing
Water
water- IPX4
a
Page 1 - 7
Degree of Protection Against the Presence

of Flammable Anaesthetic Mixtures
Mode of Operation
Sound level (measured 1 meter from
patients ear)
Not for use with flammable anaesthetics.

Continuous operation with intermittent
loading, 3 minutes ON/27 minutes OFF
< 60 dBA
a. CSA is a registered trademark of Canadian Standards Association, Inc.
Table 1-8. Electromagnetic Emissions Guidance

Guidance and Manufacturer's DeclarationElectromagnetic Emissions
The CareAssist Bed model P1170 is intended for use in the electromagnetic environment specified below. The customer
or the user of the model P1170 should make sure it is used in such an environment.
Emissions Test
Compliance
Electromagnetic EnvironmentGuidance
RF emissions
CISPR 11
Group 1
The model P1170 uses RF energy only for its internal

functions. Therefore, its RF emissions are low and are
not likely to cause any interference in nearby electronic
equipment.
RF Emissions
CISPR 11
Class A
Harmonic Emissions
IEC 61000-3-2
Not Applicable
The model P1170 is suitable for use in all establishments

other than domestic and those directly connected to the
public low-voltage power supply network that supplies
buildings used for domestic purposes.
Voltage Fluctuations/
Flicker Emissions
IEC 61000-3-3
Not Applicable
Table 1-9. Electromagnetic Immunity Guidance

Immunity Test
IEC 60601
Test Level
Compliance Level
Electromagnetic
EnvironmentGuidance
Electrostatic
Discharge (ESD)
IEC 61000-4-2
6 kV Contact
8 kV Air
6 kV Contact
8 kV Air
Floors should be wood, concrete, or

ceramic tile. If floors are covered
with synthetic material, the relative
humidity should be at least 30%.
Radiated RF
IEC 61000-4-3
3 Vrms
80 MHz to 2.5 GHz
3 Vrms
80 MHz to 2.5 GHz
Portable and mobile RF communica

tions equipment should not be used
at close distances to the P1170 bed.
(See Note 2)
Page 1 - 8

IEC 60601
Test Level
Immunity Test
Compliance Level
Electromagnetic
EnvironmentGuidance
Electrical Fast
Transient/Burst
IEC 61000-4-4
2 kV on Power Supply
Lines
1 kV on Input/ Output
Lines
2 kV on Power Supply
Lines
1 kV on Input/ Output
Lines
Mains power quality should be that

of a typical commercial or hospital
environment.
Surge
IEC 61000-4-5
1 kV Differential Mode
(Line-Line)
2 kV Common Mode
(Line-Ground)
1 kV Differential Mode
(Line-Line)
2 kV Common Mode
(Line-Ground)

environment.
Conducted RF
IEC 61000-4-6
3 Vrms
150 kHz to 80 MHz
3 Vrms
150 kHz to 80 MHz
Portable and mobile RF communica

tions equipment (cell phones) should
not be used at close distances to the
P1170 bed. (See Note 2)
Power Frequency
Magnetic Fields
IEC 61000-4-8
3 A/m
3 A/m
The power frequency magnetic field

should be measured in the intended
installation location to assure it is
sufficiently low.
Voltage Dips, Short

Interrupts, & Varia
tions On Power Supply Lines
IEC 61000-4-11
< 5% UT
(95% dip in UT for 0.5
cycles )
< 40% U T
(60% dip in UT for 5
cycles )
< 70% U T
cycles )
< 5% UT
(95% dip in UT for 5 sec
onds )
(See Note 1)
< 5% UT
(95% dip in UT for 0.5
cycles )
< 40% U T
cycles )
< 70% U T
cycles )
< 5% UT
(95% dip in UT for 5 sec
onds )

environment. If operation is required
during an extended power outage or
interruption, the model P1170
should be switched to operate from
the backup battery.
Note 1: UT is the AC mains voltage prior to application of the test level.

Note 2: The compliance levels in the ISM frequency range 150 kHz to 2.5 GHz are intended to decrease the likelihood
that mobile/portable communications equipment could cause interference if it is inadvertently brought into the patient
area. However, emission limits, IEC 60601 test levels, and tests specified in IEC 60601-1-2:2001 do not address electro
magnetic compatibility of electrical equipment at very close distances. Care should always be exercised when using any
electrical or RF equipment in the immediate patient area.
Page 1 - 9
Model Identification
Model Identification
For CareAssist Bed model identification, see table 1-10 on page 1-10.
Table 1-10. Model Identification
Model Number
P1170A
P1170B
Page 1 - 10
Description
CareAssist Bed
CareAssist Bed with optional scale feature
Safety Tips
Safety Tips
WARNING:
Only facility-authorized personnel should service the CareAssist Bed.
Servicing performed by unauthorized personnel could result in personal
injury or equipment damage.
WARNING:
Adhere to appropriate infection control policies and procedures. Failure
to do so could result in the spread of infection.
WARNING:
To prevent injury from sharp edges and rough surfaces, wear protective
gloves.
WARNING:
To reduce the risk of eye injury, wear eye protection.
WARNING:
Do not work under an unsupported load. Install applicable temporary
supports. Failure to do so could cause personal injury or equipment
damage.
SHOCK HAZARD:
Unplug the bed from its power source. Failure to do so could cause
personal injury or equipment damage.
SHOCK HAZARD:
Do not expose the unit to excessive moisture. Personal injury or
equipment damage could occur.
CAUTION:
Do not use harsh cleaners, solvents, or detergents. Equipment damage
could occur.
Page 1 - 11
Safety Tips
CAUTION:
Do not use silicone-based lubricants. Equipment damage could occur.
CAUTION:
To prevent component damage, make sure that your hands are clean,
and only handle the P.C. board by its edges.
CAUTION:
When handling electronic components, wear an antistatic strap. Failure
to do so could cause component damage.
CAUTION:
For shipping and storage, place the removed P.C. board in an antistatic
protective bag. Equipment damage can occur.
Page 1 - 12
Warning and Caution Labels


Figure 1-5. Warning and Caution Labels
m330_098
Safe Working
Load
m330_057
Do Not
Throw Away
m330_055
m330_063
No Oxygen
Tents
Do Not
Stack
Footboard Position Indicator
Grounding Point Position
m330_2_170
IV Pole Warning
Page 1 - 13

NOTES:
Page 1 - 14
Chapter 2
Troubleshooting Procedures
2
Getting Started
WARNING:
Only facility-authorized personnel should service the CareAssist Bed.
Servicing by unauthorized personnel could result in personal injury or
equipment damage.
Begin each procedure in this chapter with step 1. Follow the sequence outlined
(each step assumes the previous step has been completed). In each step, the
normal operation of the product can be confirmed by answering Yes or No to
the statement. Your response will lead to another step in the procedure, a repair
analysis procedure (RAP), or a component replacement. If more than one
component is listed, replace them in the given order.
To begin gathering information about the problem, start with Initial Actions.
To isolate or identify a problem and to verify the repair after completing each
corrective action (replacing or adjusting a part, seating a connector, etc.),
perform the Function Checks.
To verify the repair, perform the Final Actions after the Function Checks.
If troubleshooting procedures do not isolate the problem, call Hill-Rom
Technical Support at (800) 445-3720 for assistance.
Page 2 - 1
Initial Actions
Initial Actions
Use Initial Actions to gather information from operators concerning problems
with the CareAssist Bed. Note the symptoms or other information
concerning the problem that the operator describes. This information helps
identify the probable cause.
1. Someone who can explain the problem is available.
Yes
No
Go to Function Checks on page 2-4.
2. Ask this person to demonstrate or explain the problem. The problem can be
duplicated.
Yes
No
Go to Function Checks on page 2-4.
3. The problem is a result of improper operator action.

Yes
No
Refer to table 2-1 on page 2-2, or go to Function Checks on

page 2-4.
4. Instruct the operator to refer to the procedures in the CareAssist Bed

User Manual (usr116). Perform the Function Checks to ensure proper
operation of the CareAssist Bed.
Problem/Solution Table
If the problem can be easily identified, use the following tables to determine
the appropriate troubleshooting procedure.
Table 2-1. Problem/Solution Table
Problem
Solution
No Functions Work
Lockout Malfunction
Hilow Malfunction
Knee Section Malfunction
Head Section Malfunction (excluding Automatic
Contour)
Go to RAP 2.1 on page 2-12.

Battery Backup Malfunction

Foot Section Malfunction

Page 2 - 2
Initial Actions
Problem
Solution
Trendelenburg/Reverse Trendelenburg Malfunction Go to RAP 2.8 on page 2-22.

Bed Connected to AC Power, Brakes Not Applied Go to RAP 2.9 on page 2-23.
Detection Malfunction
CPR Malfunction
Braking Malfunction
Steering Malfunction

Table 2-2. Scale Display Errors
Problem
Scale Error 0
Scale Error 1
Scale Error 2
Scale Error 3
Scale Error 5
Solution
Page 2 - 3
Function Checks
Function Checks
1. The "Initial Actions" have been performed.
Yes
No
Go to Initial Actions on page 2-2.
2. Set the brakes, raise and lock the siderails in the high position. Plug in the
power cord into an appropriate power source.
3. Operate the trendelenburg function.
This function works.
Yes
No
Go to RAP 2.1.
4. Lock at least one bed function (such as the head section).

The corresponding indicator is illuminated.
Yes
No
Go to RAP 2.2.
5. Lock out all bed functions.

All of the lock out indicators illuminate (except the Bed Not Down
Indicator).
Yes
No
Go to RAP 2.2.
6. Unlock all of the functions.

All of the lock out indicators go off (except the Bed Not Down Indicator).
Yes
No
Go to RAP 2.2.
7. Press the Bed Up control.

The bed rises to the high position without stopping or an audible alarm
sounding.
Yes
No
Go to RAP 2.3.
8. Press the Bed Down control.

The bed goes down to the low position without stopping or the audible
alarm sounding. In addition, the "Bed Not Down" indicator goes off when
the bed reaches the lowest position.
Page 2 - 4
Function Checks
Yes
No
Go to RAP 2.3.
9. Press the Knee Up control.

The knee section rises to the high position without stopping or the audible
alarm sounding.
Yes
No
Go to RAP 2.4.
10. Press the Knee Down control.

The knee section goes down to the low position without stopping or the
audible alarm sounding.
Yes
No
Go to RAP 2.4.
11. Press the Head Up control.

The head section rises to the high position without stopping or the audible
alarm sounding.
Yes
No
Go to RAP 2.5.
12. Press the Head Down control.

The head section goes down to the low position without stopping or the
audible alarm sounding (do not consider the knee section motor).
Yes
No
Go to RAP 2.5.
13. Press the Head Up control. (verifying Automatic Contour)

The head section and knee section rise simultaneously, then the knee
section stops at an angle approaching 17 while the head section continues
to rise to its highest position.
Yes
No
Go to RAP 2.5.
14. Press the Head Down control.

The head section goes down, then the knee section continues to drop when
the head section reaches low position.
Yes
No
Go to RAP 2.5.
Page 2 - 5
Function Checks
15. Unplug the power from the power source, and test the functions checked in
step 12 to step 14.
The bed functions operate properly.
Yes
No
Go to RAP 2.6.
16. Press the Knee Up control until it reaches the high position and then press
the Foot Up control.
The foot section rises to the high position without stopping or the audible
alarm sounding.
Yes
No
Go to RAP 2.7.
17. Press the Foot Down control.

The foot section drops to the low position without stopping or the audible
alarm sounding.
Yes
No
Go to RAP 2.7.
18. Press the Knee Down control until knee section is in the horizontal
position. Press the Dining Chair Position control.
The head section and knee section rise until the required position is
reached.
Yes
No
Go to RAP 2.5.
19. Press the Bed Flat control.

The head section, knee section and foot section return to the horizontal
position.
Yes
No
Go to RAP 2.5.
20. Press the Bed Up control until the intermediate position is reached, and
then operate the Trendelenburg control.
The sleep surface gradually tilts to maximum Trendelenburg without any
problem or abnormal noise.
Yes
No
Go to RAP 2.8.
21. Press the Reverse Trendelenburg control.
Page 2 - 6
Function Checks
The sleep surface gradually tilts to maximum Reverse Trendelenburg

without any problem or abnormal noise.
Yes
No
Go to RAP 2.8.
22. Plug the bed into an appropriate power source. Set the brakes to the neutral
position.
An audible alarm can be heard.
Yes
No
Go to RAP 2.9.
23. Set the brakes.

The audible alarm stops sounding.
Yes
No
Go to RAP 2.9.
24. Press the Head Up control until the section reaches the high position.
NOTE:
Someone should be lying on the bed so that this test can be carried out
conclusively.
Pull one of the CPR control handles.
The head section descends quickly to the mid position, then slows until the
horizontal position is reached. The movement occurs without any problem
or abnormal noise. Repeat for the other CPR control handle.
Yes
No
Go to RAP 2.10.
25. Release the CPR control handle, and press the Head Up control to check
that the head section motor drive mechanism is working correctly.
The head section rises without any problem or abnormal noise.
Yes
No
Go to RAP 2.10.
26. Try to move the bed with the brake still applied.
The four wheels are locked and prevent any movement.
Yes
No
Go to RAP 2.11.
27. Set the brakes to Steer, and move the bed far enough to lock the steer caster
into position.
Page 2 - 7
Function Checks
NOTE:
The Brake Not Set alarm will sound.
The steer caster locks into position.
Yes
No
Go to RAP 2.12.
28. Go to Final Actions on page 2-11.
Page 2 - 8
Scale and Bed Exit Function Check


1. Press the Weight control. Release the control pod.
The Hands Off indicator comes on.
Yes
No
Replace the control pod P.C. board.
2. The system beeps two times.

The weight is displayed.
Yes
No
3. Press the lb/kg control.

The lb/kg indicator toggles between lb and kg, and kg to lb.
Yes
No
4. Put 40 lb (18 kg) on the center of the bed. Press the Zero control.
Weight display shows 0.0.
Yes
No
Replace scale P.C. board.
5. Remove the weight. Press the Zero control.

Weight display shows 0.0.
Yes
No
Replace the scale P.C. board.
6. Press the Enable control on the control pod.

The Enable indicator comes on.
Yes
No
7. Press the Tone control on the control pod.

The tone sounds.
Yes
No
8. Put 40 lb (18 kg) on the bed.
Page 2 - 9

9. Press the Bed Exit control.

The Bed Exit indicators come on.
Yes
No
10. Remove the weight.

The alarm sounds.
Yes
No
11. Press the Bed Exit Alarm control.

The alarm goes off and the indicators go off.
Yes
No
Page 2 - 10
Final Actions
Final Actions
1. Perform the required preventive maintenance procedures. See Preventive
Maintenance on page 6-4.
2. Complete all required administrative tasks.
Page 2 - 11
2.1 No Functions Work

2.1
No Functions Work
NOTE:
This procedure assumes that no functions work from the pendant or caregiver
controls on the siderails.
SHOCK HAZARD:
The potential for electrical shock exists with electrical equipment.
Failure to follow facility protocols may cause death or serious personal
injury.
1. Verify the two AC power fuses and one interface P.C. board in-line cable
fuse are serviceable (A model beds only).
The fuses are serviceable.
Yes
No
Replace the fuses (refer to procedure 4.16) (A model beds) or

(refer to procedure 4.34) (B model beds), and then go to
Function Checks on page 2-4.
2. Verify all the cables on the AC power P.C. board and motor control P.C.
board (A model beds) or siderail interface P.C. board (B model beds) are
connected correctly.
All cables are connected properly.
Yes
No
Connect the cables as required, and then go to Function

Checks on page 2-4.
3. Make sure the AC power cable operates correctly.

The cable is plugged into the power outlet correctly.
Yes
No
Plug the cable into the outlet correctly, and then go to Function
Checks on page 2-4.
4. Unplug the bed from its power source and use an appropriate test device to
check for the presence of the voltage at the power outlet.
The voltage is correct.
Yes
Page 2 - 12
No
Inform the customer of the problem concerning the power outlet.

Connect the bed to a working power outlet, and then go to

5. Examine the AC power cable for damage.

The AC power cable is in satisfactory condition.
Yes
No
Replace the AC power cable (refer to procedure 4.2) (A model

beds) or (refer to procedure 4.33) (B model beds), and then go to
6. Using the CPR control, adjust the head section to the high position.
SHOCK HAZARD:
Failure to follow facility protocols may result in death or serious
personal injury.
a. Remove the power supply cover.
b. Plug the unit into an appropriate power source.
c. Using a digital multimeter set to AC volts, on the AC power cable,
check for the presence of the AC voltage.
Yes
No
Replace the AC power cable (refer to procedure 4.2) (A model

beds) or (refer to procedure 4.33) (B model beds), and then go to
7. Using a digital multimeter set to AC volts, check for the presence of the
AC voltage on the transformer connection on the motor control P.C. board.
Yes
No
Replace the power supply (A model beds) (refer to procedure

4.3), or replace the motor control P.C. board (refer to procedure
4.27) and then go to Function Checks on page 2-4.
8. Test the interface P.C. board.

a. Disconnect the patient pendant and siderails.
b. Connect a known good part.
c. Connect the patient pendant and siderails to the good part.
All functions are operate correctly.
Page 2 - 13

Yes
No
Replace the original interface P.C. board. If this solves the

problem perform the Final Actions on page 2-11, otherwise
contact Hill-Rom Technical Support.
9. Test the patient pendant and siderail controls.

a. Disconnect the patient pendant and siderails.
c. Connect the patient pendant and siderails to the good part one at a time,
testing the functions after a part is connected.
10. Make sure that the patient pendant and caregiver siderail controls operate
correctly.
The functions are operational.
Yes
No
Replace the patient pendant or siderail as required. If this solves

the problem perform the Final Actions on page 2-11,
otherwise contact Hill-Rom Technical Support.
Page 2 - 14
2.2 Lockout Malfunction

2.2
Lockout Malfunction
NOTE:
The symptom of this fault is after pressing the lockout button, none of the
indicators flash.
NOTE:
The Bed Not Down indicator does not flash in the steps that include the
asterisk symbol (*).
1. At least one of the other functions operate correctly.
Yes
No
Go to RAP 2.1.
2. Verify the correct connection in the interface box:

a. Swap siderail cable connections inside the interface box (A model
beds) or inside the power supply (B model beds).
b. Press the Lockout control.
All the indicators flash (*).
Yes
No
Go to step 4.
3. Replace the siderail interface P.C. board (refer to procedure 4.15) (A model
beds) or (refer to procedure 4.31) (B model beds) on the affected siderail.
4. Do the following to make sure the caregiver siderail controls operate
properly.
a. Disconnect the control unit.
c. Press the function on the caregiver control panel.
All the LEDs flash (*).
Yes
No
Replace the siderail control panel (refer to procedure 4.17 on

page 4-53) with the proper configuration. If this solves the
problem perform the Final Actions on page 2-11, otherwise
Page 2 - 15
2.3 Hilow Malfunction

2.3
Hilow Malfunction
1. At least one of the other functions is working.
Yes
No
Go to RAP 2.1.
2. Identify the relevant hilow column.

One hilow column does not operate.
Yes
No
Go to step 5.
3. Swap the hilow column connectors #6 and #4 (yellow) on the power supply
P.C. board (see table 4-1 on page 4-11).
The faulty column operates properly.
Yes
No
Replace the defective column: head hilow (refer to procedure 4.9

on page 4-31) or foot hilow (refer to procedure 4.21 on page
4-63).
4. Replace the power supply (refer to procedure 4.3 on page 4-9) or motor
control P.C board (B model beds) (refer to procedure 4.27 on page 4-85).
Page 2 - 16
2.4 Knee Section Malfunction

2.4
Knee Section Malfunction

1. At least one of the other functions operates correctly.
Yes
No
Go to RAP 2.1.
2. Do the following to make sure the controls operate correctly.

a. Connect a known good part.
The controls operate correctly.
Yes
No
Go to step 4.
3. Replace the affected control.

4. Do the following to make sure knee section motor operates correctly.
b. Swap the knee section and foot section motor connectors (#5 brown &
#2 green) or connect a new knee section motor.
c. Press the Foot Up/Down control to raise and lower the knee section.
5. The knee section operates correctly.
Yes
No
Replace the knee motor (refer to procedure 4.7 on page 4-23). If

this solves the problem perform the Final Actions on page
2-11, otherwise contact Hill-Rom Technical Support.
6. Replace the power supply (A model beds) (refer to procedure 4.3 on page
4-9) or motor control P.C board (B model beds) (refer to procedure 4.27 on
page 4-85).
This solves the problem.
Yes
No
Contact Hill-Rom technical support.
Page 2 - 17
2.5 Head Section Malfunction (excluding Automatic Contour)

2.5
Head Section Malfunction (excluding Automatic Contour)

Yes
No
Go to RAP 2.1..
2. Do the following to make sure controls operate correctly.

a. Connect a known good part.
The functions are operating correctly.
Yes
No
Go to step 4.
3. Replace the affected control.

4. Do the following to make sure head section motor operates correctly.
a. Press the Head Up control and raise the head section to the high
position. If this cannot be accomplished electrically, use the CPR
handle and raise the head section manually.
b. Remove the power supply cover.
c. Connect a known good motor.
d. Press the Head Up control to raise then press the Head Down control
to lower the head section.
The head section operates correctly.
Yes
No
Replace the head motor (refer to procedure 4.5 on page 4-15). If

this solves the problem perform the Final Actions on page
2-11, otherwise contact Hill-Rom technical support.
5. Replace the power supply (refer to procedure 4.3 on page 4-9).

Yes
No
Page 2 - 18
2.6 Battery Backup Malfunction

2.6
Battery Backup Malfunction

1. Inspect the date on the battery. Replace if older than 3 years old.
a. Connect a known good control (pendant or siderail P.C. board).
The controls operate correctly.
Yes
No
Go to step 4.
3. Replace the affected controls.

4. Remove the power supply cover (A model beds), or battery cover (B model
beds), and make sure the batteries are properly connected.
The battery is connected properly.
Yes
No
Connect the battery properly and go to Function Checks on

page 2-4.
5. Make sure the battery is charging properly.

Plug the bed into an appropriate power source, and make sure that it
remains connected for at least 12 hours without the batteries being used.
After 12 hours, unplug the bed from its power source.
The bed operates correctly on battery backup after charging.
Yes
No
Go to step 7.

7. Make sure the battery backup is not defective by replacing with a new
battery.
The bed operates correctly with the new battery backup.
Yes
No
Contact Hill-Rom Technical Support.
8. Replace the power supply (A model beds) (refer to procedure 4.3) or the
motor control P.C. board (B model beds) (refer to procedure 4.27). If this
solves the problem perform the Final Actions on page 2-11, otherwise
Page 2 - 19
2.7 Foot Section Malfunction

2.7
Foot Section Malfunction

Yes
No
Go to RAP 2.1.

a. Disconnect all the controls.
b. Connect connect a known good control.
3. The controls operate correctly.
Yes
No
Go to step 5.
4. Connect one control at a time until the bad control is located. Replace the
affected control.
5. Test the function of the foot section motor intermediate switch.
The problem only occurs with the Dining Chair Position and knee
section functions.
Yes
No
Go to step 7.
6. Go to step 11.
7. Do the following:
b. Swap the connectors of the knee section and foot section motors (#5
brown, #2 green) on the power board.
c. Activate the CPR function.
The foot section function operates correctly, the knee section motor rod
extends to mid-travel.
Yes
No
Replace the foot motor (refer to procedure 4.8 on page 4-27).
8. Test the function of the thigh section motor intermediate switch:

a. Connect the foot section motor cable to its socket (#2, green).
b. Either connect a new thigh section motor in extended position or using
an ohmmeter, check the state of the intermediate switch of the thigh
section motor. The motor is extended, the contacts 3 and 4 of the 4-pin
Page 2 - 20
2.7 Foot Section Malfunction

connector (socket #5, brown) are short-circuited (see Figure 2-1 on

page 2-21). With the rod retracted, the circuit is open.
Figure 2-1. 4-pin Connector
2
m330_108
9. The foot section function operates correctly.

Yes
No

4.3) or the motor control P.C. board (B model beds) (refer to
procedure 4.27). If this solves the problem perform the Final
Actions on page 2-11, otherwise contact Hill-Rom Technical
Support.
10. Replace the knee motor (refer to procedure 4.7 on page 4-23), then go to
Final Actions on page 2-11, otherwise contact Hill-Rom Technical
Support.
11. Using an ohmmeter, check the state of the foot section motor intermediate
switch.
When the rod is extended, contacts 3 and 4 (see Figure 2-1 on page
2-21) of the connector (socket #2, green) are short-circuited.
When the rod is retracted, the circuit is open.
The foot section motor intermediate switch is working.

Yes
No

Support.
12. Replace the foot motor (refer to procedure 4.8 on page 4-27).
Yes
No
Page 2 - 21
2.8 Trendelenburg/Reverse Trendelenburg Malfunction

2.8
Trendelenburg/Reverse Trendelenburg Malfunction

Initial conditions: the hilow function works (see Function Checks on page
2-4).
Yes
No
Go to RAP 2.1.
2. Do the following to make sure the caregiver controls operate correctly.

a. Disconnect the control unit.
b. Connect a known good control unit.
The trendelenburg/reverse trendelenburg function works.
Yes
No

Support.
3. Replace the affected control unit.

Yes
No
Page 2 - 22
2.9 Bed Connected to AC Power, Brakes Not Applied Detection Malfunction

2.9 Bed Connected to AC Power, Brakes Not Applied Detection

Malfunction
2-4).

Yes
No
Go to RAP 2.1.
2. Do the following to make sure the brake detection switch is connected

correctly.
a. Remove the foot end frame cover.
b. Make sure the brake detection switch connector is correctly connected
to the foot column connector under the cable cover.
The Bed Connected to AC Power But Brake Not Applied Detector operates
correctly.
Yes
No
Go to step 4.
3. Do the Function Checks on page 2-4.

4. Do the following to make sure the brake detection switch operates
correctly.
a. Disconnect the 2-pin connector at the bottom of the foot column.
b. Using a digital multimeter, set to ohms, at the terminals of the brake
detection switch, check that the brake detection switch operates
correctly.
Idle (not braked), circuit closed
Active (braked), circuit open
The switch operates correctly.

Yes
No
Replace the brake detection switch and brake detection cabling

subassembly (refer to procedure 4.11 on page 4-38), then go to
to Final Actions on page 2-11).
5. Do the following to make sure the foot column cables are connected
correctly.
a. Reconnect the 2-pin connector to the bottom of the foot column.
Page 2 - 23

b. Disconnect the foot column extension cable in the central rail of the
bed frame.
c. The same verification applies to the terminals of the 8-pin connector in
the central rail of the bed frame by checking the operation of the brake
detection switch from terminals 1 and 6 of the foot column (see figure
2-2 on page 2-24).
Figure 2-2. 8-pin connector
m330_107
The foot column cable connections and brake detection switch continuity
are correct.
Yes
No
Replace the foot column (refer to procedure 4.10 on page 4-34)

(A model beds) or (refer to procedure 4.22 on page 4-68) (B
model beds), then go to Final Actions on page 2-11.
6. Do the following to make sure the foot column extension operates

correctly.
b. Disconnect connector #3 (8-pin blue) on the power board.
c. The same verification applies to the terminals of connector #3 (8-pin
blue) at the level of the power supply (A model beds) or connector #4
(8-pin yellow) of the motor control P.C. board (B model beds) at the
level of the bed by checking the operation of the brake detection switch
from terminals 1 and 6 (see figure 2-2 on page 2-24) of the foot column
extension cable.
The extension cable (A model beds), column cable connections, and switch
continuity are correct.
Yes
Page 2 - 24
No
Replace the foot hilow column and extension cable subassembly

(refer to procedure 4.10 on page 4-34) (A model beds) or (refer

to procedure 4.22 on page 4-68) (B model beds). If this solves

the problem perform the Final Actions on page 2-11,
otherwise contact Hill-Rom technical support.
7. Replace the power supply (A model beds) (refer to procedure 4.3) or the
motor control P.C. board (B model beds) (refer to procedure 4.27).
Yes
No
Page 2 - 25
2.10 CPR Malfunction

2.10 CPR Malfunction

2-4).
1. Check the mechanics of the CPR system:
Remove the seat , knee and foot sleep deck sections. Make sure the
mounting hardware is not damaged or missing from the release mechanism
of the head section motor.
All hardware is secure and not damaged.
Yes
No
Replace the missing or damaged parts, and then go to Function

Checks on page 2-4.
2. Check that the release cable is not broken or damaged.

The cable is intact.
Yes
No
Go to step 4.
3. Check that the adjustment of the release cable is correct (refer to procedure
4.6 on page 4-20).
The adjustment is correct.
Yes
No
Adjust the release cable (refer to procedure 4.6 on page 4-20).
4. Replace the head section motor (refer to procedure 4.5 on page 4-15) and
release cable subassembly (refer to procedure 4.6 on page 4-20).
Yes
No
Page 2 - 26
2.11 Braking Malfunction

2.11 Braking Malfunction

1. Check that the screws or supports are not damaged, loose, or missing from
the caster attachments.
All the supports and screws are secure and not damaged.
Yes
No
Replace the missing parts, and then go to Function Checks on

page 2-4.
2. Check the brake/steer bar. Set it to the brake position, and then check that
the four casters are locked by trying to move the bed.
The braking is correct.
Yes
No
Replace the caster(s) (refer to procedure 4.13 on page 4-44), then

go to Final Actions on page 2-11.
3. This solves the problem.

Yes
No
Page 2 - 27
2.12 Steering Malfunction

2.12 Steering Malfunction

1. Set the brake/steer bar to the brake position. Check that the screws or
supports are not damaged, loose or missing from the caster attachments.
All the supports and screws are secure and not damaged.
Yes
No
Replace the missing parts, and then go to Function Checks on

page 2-4.
2. Check the steering function. Set the brake/steer bar to the steer position,
push the bed lengthways, and check that the foot left caster locks in the
lengthways direction of the bed.
The caster locks in the lengthways direction.
Yes
No
Replace the caster (refer to procedure 4.13 on page 4-44). If this

solves the problem perform the Final Actions on page 2-11,
otherwise contact Hill-Rom technical support.
3. This solves the problem.

Yes
No
Page 2 - 28
2.13 Scale Error 0

2.13 Scale Error 0
Page 2 - 29
2.14 Scale Error 1

2.14 Scale Error 1
Page 2 - 30
2.15 Scale Error 2

2.15 Scale Error 2
Page 2 - 31
2.16 Scale Error 3

2.16 Scale Error 3
Page 2 - 32
2.17 Scale Error 5

2.17 Scale Error 5
Page 2 - 33
2.17 Scale Error 5

NOTES:
Page 2 - 34
Chapter 3
Theory of Operation
Introduction
The Theories of Operation for the CareAssist Bed are as follows:
Mechanical System
Electrical System (A model beds)

Electrical System (B model beds)
The interaction between these subsystems lets all the operational functions be
used.
The electrical functions are driven by low voltage actuators.
Each of the subsystems is described separately in the following sections. The
schematic diagrams are located at the end of this chapter.
Page 3 - 1
Mechanical System
Mechanical System
The mechanical subsystem consists of two connected systems:
Bed frame
Sleep surface
Retractable Head Section

The retractable head section feature is achieved by controlling a sliding
movement of the head section frame with two sliding blocks in channels at
each side of the intermediate frame. This lets the head section frame extend
(with respect to the seat section). The hard surface also extends (with respect to
the head section frame) towards the head end. This is achieved by the two
elevation arms of the head section frame that terminate in gear teeth interfaced
with the notches in the rear of the head section hard surface and move the hard
surface towards the head end as the head section is raised.
Emergency CPR Release

The CPR control handles are located at the head end of the bed, under each
corner of the sleep deck. Pulling one of the handles disengages the driving gear
of the head section motor inside the actuator. This lets the head section drop
under the pull of gravity, assisted by 1 spring, cushioned by one damper.
Extendable Foot Section

The extendable foot section lets the caregiver add an additional 4" (102 mm) to
the length of the bed. The movement is controlled by a lever under the foot end
of the bed. Pulling up on the lever and pulling the foot section out, extends the
section. The foot section locks into place when extended or retracted.
Hilow System
WARNING:
The column must be replaced if it becomes defective. The column must
never be dismantled. Failure to observe this warning could result in
personal injury.
The hilow system features two columns each composed of three sections that
slide in relation with each other by a pantograph system. This system is driven
by a fixed motor installed at the base of the mechanism. This system lets the
Page 3 - 2
Mechanical System
unit travel up or down 15.7" (400 mm). Upper and lower end of travel (EOT)
switches that are backed up to make sure of electrical security. The system
does not require any special maintenance during its designed period of use.
However, the columns can be replaced in the event of a failure, but should
never be dismantled or repaired except by Hill-Rom personnel.
Casters
The bed has four casters: three brake and one brake/steer. Each caster has a 30
inclination activation mechanism and three positions:
Brake casterBrake/Neutral/Neutral
Steer casterBrake/Neutral/Steer
The brake/steer caster is located on the left side, foot end. Antistatic brake
casters are standard for the remaining caster positions. They are identified by a
yellow dot on the tire.
Braking
The braking system comprises four brake casters that are controlled by the
brake/steer bar. The bar consists of two hexagonal bars with a connecting bar
situated in the right-hand box-section of the lower frame. The brake/steer bar is
directly mounted on the foot end hexagonal bar of the bed.
Steering
The left foot end caster is the steering caster. It is controlled by the brake/steer
bar.
Head and Footboards

The headboard and footboard feature an extruded/blow-moulded plastic
structure with chrome-plated steel clasps for assembly and decorative
laminated panels. The headboard and footboard are interchangeable and can be
used as a CPR backboard.
Page 3 - 3
Electrical System (A Model Beds)


The specifications of the bed are as follows:
Description
Specification
Type
CareAssist Bed
Type of protection against electric shock
Class I
(according to IEC 60601-1)
Degree of protection against electric shock Type B
Protection against harmful ingress of water IPX4
(according to IEC 60529)
Intermittent operation
10% 3 min/30 min
Voltage
120 V (+10%, -15%) AC
voltage and earth
Frequency
Maximum power load
60 Hz
4.2 A
Refer to the schematic diagram at the end of this section to obtain specific
information for the cabling.
The bed is operated by a power supply unit. This unit controls the electrical
functions of the bed: hilow, head section and knee section with automatic
contour, and foot section.
These functions are performed by motors using very low voltages.
Page 3 - 4

Power Supply Unit Characteristics

Table 3-2. Power Supply Unit Characteristics
Description
Input characteristics
Fuse rating on primary
Maximum power load
Output voltage
Output power
Continuos operation
Specification
(see table 3-1 on page 3-4)
2.2 Slo-Blo
360 VA
18 to 40 V AC rectified,
filtered
360 VA
at 10 VA
a
a. Slo-Blo is a registered trademark of LittleFuse, Inc.
The power supply unit is composed of the following components:

Power stage
Functions controlled by relays and transistors
Battery charging circuit
Control logic and specific functions
The functions are activated after electronically unlocking each of them by
using one of the following:
Patient pendant
Caregiver controls
Power Stage
The power stage is composed of a 120 V AC input transformer, protected at the
input by 2 antisurge fuses of 2.2 A and an internal thermal cutout that cannot
be reset. There is one non-fused secondary for the main control board and 1
fused secondary for the rest of the circuitry both followed at the outputs by
bridge rectifiers and filter capacitors. The value of this antisurge fuse is 1 A.
The non-fused secondary, through the bridge rectifier and filter capacitor,
produces an output voltage VDC1 which is approximately 24 V DC and
unregulated. The fused secondary produces a soft regulated 12 V DC for use in
the SideCom Communication System P.C. board and Bed Exit System. The
available power enables several functions to be controlled simultaneously.
Page 3 - 5

Function Control
The motors are controlled by relays. In order to protect these relays from
electrical sparks during switching, the second FET transistor checks the delay
power when a function is activated, thus allowing the switches to close with no
voltage. In the same way, when a function control is released, the FET
transistor cuts the power before the contact opens.
Overload limiting is provided by permanently controlling the current at the
output of each motor. In the event of overload or mechanical blockage, the
supply of the relevant motor is cut off by a control transistor without affecting
the operation of the other motors, except for specific situations. In this case, the
overload is indicated by an audible alarm. This overload indication also
enables failure of a motor end of travel to be detected, except for the hilow
columns, which have a backup end of travel.
Battery Circuit
The bed is equipped with battery backup. This battery backup is internal to the
power supply unit. The charging circuit, situated in the power supply unit, has
current limiting according to the level of the battery charge. Charging begins as
soon as the unit is switched on. At the end of charging, the load current is very
low.
When the power supply is disconnected from the AC power, the battery
backup is activated by pressing the Battery control on the caregiver controls.
The battery charge level is controlled. In this way, a flashing indicator and an
audible low battery alarm by buzzer are activated during movement if the
battery voltage drops (this is a continuous beep of several seconds that is heard
each time a control is pressed).
After connecting to the power outlet, the indicator continues to flash until the
battery has charged.
Battery operation is automatically stopped 30 seconds after the end of the last
movement.
Page 3 - 6

Battery Characteristics
Table 3-3. Battery Backup Characteristics
Description
Specification
Components
Capacity of each battery
Voltage
Maximum charging time
Discharging time (storage), battery
connected to bed
2 12 V batteries
1.2 Ah
24 V DC
12 hours
Minimum 10 days
Discharging time (storage), battery not

connected to bed
3 months
The batteries are a sealed lead acid and are connected in series on the main
board and protected by a 10 Amp fuse on the connection wires.
The battery type has no memory effect and can be charged regularly without
any particular constraints.
The capacity of the battery backup after full charging is at least three raise and
lower cycles for hilow, head section, knee section and foot section with the
maximum safe working load 400 lb (182 kg) on the bed.
Control Logic and Specific Functions

Combined activations of the motor provide the following functions:
Dining Chair Position
Automatic contour
Trendelenburg and Reverse Trendelenburg function
Lockout management
Patient pendant or caregiver siderail control unit interfacing
Indication of Bed Not in Low Position (see Detection of Bed Not in Low
Position on page 3-9)
Indication of Bed Connected to AC Power but Brakes not Applied (see
Detection of Bed Connected to AC Power but Brakes not Applied on page
3-16)
All of these functions are integrated into a complex programmable logic device
(CPLD).
Page 3 - 7

Patient Pendant
The patient pendant controls operate at 3.3 V DC supplied by the main bed
control and integrate three main principles:
Filtering and amplification of inputs for electrostatic protection and signal
formatting
Multiplexing for the management of the controls
Demultiplexing for the control of the indicators
Data from the controls and indicators are transmitted in series (link type - SPI)
so as to reduce the number of wires. The clock signal that starts these
exchanges is controlled by the main bed control P.C board. All the data is sent
in tens of milliseconds. When the system is in stand-by mode, the power is cut
off and the clock signal is no longer controlled. The battery control is therefore
directly wired so as to have continuous operation.
Motor Characteristics
For motor characteristics, see table 3-4 on page 3-8.
Table 3-4. Motor Characteristics and Dimensions
Description
Hilow column
motor
Head motor
Knee motor
Foot motor
Power
96 W (x2)
120 W
84 W
84 W
Voltage
18 to 40 V DC
18 to 40 V DC
18 to 40 V DC
18 to 40 V DC
Intermittent
service
10%
3 min/30 min
10%
2 min/18 min
10%
6 min/60 min
10%
6 min/60 min
Actuator/
column travel
400 mm
5 mm (15.75")
239 mm
2 mm (9.4")
60 mm
2 mm (2.36")
45 mm
2 mm (1.77")
445 mm
2mm (17.5")
310 mm
2mm (12.2")
325 mm
2mm (12.8")
Retracted rod/
center distance
Management of the Motors

The motors control signals are supplied by the main bed control P.C. board.
Their extreme positions are detected in series by upper and lower internal EOT
devices. These devices directly cut off the power supply for the head section,
knee section and foot section actuators. In addition, the head section and foot
section motors have intermediate internal microswitches to control the
automatic contour and Dining Chair position.
Page 3 - 8

The two hilow columns also have upper and lower internal EOT devices. For
safety reasons, they are both backed up at each end. If one of these safety
devices is activated, the column cannot be used; however the other functions
remain operational.
Complementing these EOT devices, the overload limiting function of the
power supply unit provides protection in the event of mechanical failures,
obstacles, or overload.
Detection of Bed Not in Low Position

This type of detection is obtained by taking into account the state of the low
EOT of the hilow columns. The power supply unit controls the corresponding
indicator of the control unit as soon as one of the two EOTs is released.
Automatic Contour
The power supply, when it received a command from the control unit, controls
the automatic contour (head section and thigh section) operation of the bed.
This function is carried out through an intermediate switch of the thigh section
actuator. When the Head Up function is activated from the horizontal position,
the head section and knee section rise until the intermediate internal
microswitch of the knee section actuator cuts its power at approximately 20.
The head section actuator continues to operate until its upper EOT is reached
or the control is released. When the Head Down function is activated and the
head section reaches the low position, the knee section actuator continues
operating until its lower EOT is reached or the control is released.

The Dining Chair Position function combines the movements of the bed
frame sections and uses the intermediate internal microswitches of the knee
section and foot section motors to control the interaction between these two
sections.
Detection of Bed Connected to AC Power but Brakes Not Set

The detection system operates by a normal on switch, mounted on the foot end
crossbar and is activated by the brake/steer bar. The power supply unit controls
an audible alarm if the following two elements occur together: AC power is
present and the switch not activated. The audible alarm stops when the brake is
applied or when the bed is unplugged from the power source.
Page 3 - 9

Trendelenburg/Reverse Trendelenburg
The Trendelenburg/Reverse Trendelenburg is a fully electric function accessed
by the caregiver. The function is enabled by the Enable control on the
caregiver siderail controls. The principle involves controlling the two hilow
columns in opposing directions according to the position required, regardless
of the initial height and position of the sleep surface. As long as one of the two
controls remains pressed, the two columns continue to move until their internal
EOT (end of travel) is reached. The maximum inclination can be reached as
long as AC power or battery backup is available.
Page 3 - 10
Electrical System (B Model Beds)


The specifications of the bed are as follows:
Description
Specification
Type of protection against electric shock

Degree of protection against electric shock
Protection against harmful ingress of water
(according to IEC 60529)
Intermittent operation
Maximum power load
Class I
Type B
IPX4
10% 3 min/30 min

4.2 A
Table 3-6. Voltage and Frequency
Voltage
10%
Frequency
100
110
115
120
120
127
220
230
240
50/60 Hz
50/60 Hz
50/60 Hz
50 Hz
60 Hz
50/60 Hz
50/60 Hz
50/60 Hz
50/60 Hz
Maximum
Idle
Current (Amps) Current (Amps)
5.75
4.99
4.99
5.58
5.3
4.95
3.1
2.75
2.46
.57
.48
.48
.44
.184
.48
.31
.29
.29
Refer to the schematic diagram at the end of this section to obtain specific
information for the cabling.
The bed is operated by a power supply unit. This unit controls the electrical
functions of the bed: hilow, head section and knee section with automatic
contour, and foot section.
These functions are performed by motors using a very low voltage.
Page 3 - 11

Power Supply Unit Characteristics

Table 3-7. Power Supply Unit Characteristics
Description
Specification
Input characteristics
Fuse rating on primary
Output voltage
(see table 3-6 on page 3-11)

5.0/2.5 A time delay
18 to 40 V AC rectified,
filtered
Table 3-8. Maximum Power Load
Voltage
Input Power
(Peak)
Input Power
(Idle)
100
110
115
120
127
220
230
240
580 VA
550 VA
580 VA
670 VA
630 VA
680 VA
630 VA
590 VA
60
55
55
55
60
70
70
70
The power supply unit is composed of the following components:

Power stage
Functions controlled by relays and transistors
Battery charging circuit
Control logic and specific functions
The functions may be locked out using the caregiver controls. When they are
not locked out, they be used by one of the following:
Page 3 - 12
Patient pendant
Caregiver controls

Power Stage
The power stage is composed of an AC input transformer, protected at the
input by two antisurge fuses and an internal self-resetting thermal cutout.
There are two transformer options: one having a single winding primary,
120 V, 60 Hz for use in North America, and the other having two primaries,
multi-tapped, for use in 100, 110, 115, 127, 220, 230, and 240 V, 50/60 Hz and
120 V, 50 Hz applications.
There are two secondaries, both of which are protected by Positive
Temperature Coefficient (PTC) devices. The PTCs are located on the siderail
interface P.C. board. The first secondary, nominally 24.5 V AC, supplies
power to the motor control P.C. board. It is rectified and filtered by the motor
control P.C. board to produce a voltage of approximately 33 V DC to supply
power to the drive motors. The other secondary, nominally 14.5 V AC, is
rectified, filtered, and regulated to produce a voltage of 8.5 V DC to supply
power to the Scale System, Bed Exit System, and the SideCom
Communication System.
Function Control
The motors are controlled by relays and/or FET transistors. In order to protect
these relays from electrical arcing during switching, the FET transistor
operates such that when a function is activated, the relay closes with no
current. In the same way, when a function control is released, the FET cuts the
power before the relay opens.
Overload limiting is provided by controlling the current at the output of each
motor. In the event of overload or mechanical blockage, the supply of the
relevant motor is cut off by a control transistor without affecting the operation
of the other motors, except for specific situations. In this case, the overload is
indicated by an audible alarm. This overload indication also enables failure of
a motor end of travel to be detected, except for the hilow columns, which have
a backup end of travel.
Battery Circuit
The bed is equipped with battery backup. This battery backup is internal to the
power supply unit. The charging circuit, has current limiting according to the
level of the battery charge. Charging begins as soon as the unit is connected to
AC power. At the end of charging, the load current is very low.
When the power supply is disconnected from the AC power, the battery
backup is activated by pressing the Battery control on the caregiver controls.
Page 3 - 13

The battery charge level is controlled. In this way, a flashing indicator and an
audible low battery alarm by buzzer are activated during movement if the
battery voltage drops (this is a continuous beep of several seconds that is heard
each time a control is pressed).
After connecting to the power outlet, the indicator continues to flash until the
battery has charged.
Battery operation is automatically stopped 30 seconds after the end of the last
movement.
Battery Characteristics
Table 3-9. Battery Backup Characteristics
Description
Specification
Components
Voltage
Maximum charging time
Discharging time (storage), battery
connected to bed
two 12 V, 1.2 Ah batteries

24 V DC
12 hours
Minimum 10 days
Discharging time (storage), battery not

connected to bed
3 months
The batteries are sealed lead acid, connected in series, and protected by a 10 A
fuse on the connection wires.
The battery type has no memory effect and can be charged regularly without
any particular constraints.
The capacity of the battery backup after full charging is at least three raise and
lower cycles for hilow, head section, knee section and foot section with the
maximum safe working load 400 lb (182 kg) on the bed.
Control Logic and Specific Functions

Combined activations of the motor provide the following functions:
Automatic contour
Trendelenburg and Reverse Trendelenburg function
Lockout management
Page 3 - 14

Patient pendant or caregiver siderail control unit interfacing

Indication of Bed Not in Low Position (see Detection of Bed Not in Low
Position on page 3-9)
Indication of Bed Connected to AC Power but Brakes not Applied (see
Detection of Bed Connected to AC Power but Brakes not Applied on page
3-16)
All of these functions are integrated into a complex programmable logic device
(CPLD).
Patient Pendant
The patient pendant controls operate at 3.3 V DC supplied by the motor control
P.C. board and integrate three main principles:
Filtering and amplification of inputs for electrostatic protection and signal
formatting
Multiplexing for the management of the controls
Demultiplexing for the control of the indicators
Data from the controls and indicators are transmitted in series (link type - SPI)
so as to reduce the number of wires. The clock signal that starts these
exchanges is controlled by the motor control P.C board. All the data is sent in
tens of milliseconds. When the system is in stand-by mode, the power is cut off
and the clock signal is no longer controlled. The battery control is therefore
directly wired so as to have continuous operation.
Motor Characteristics
Table 3-10. Motor Characteristics and Dimensions
Description
Hilow column
motor
Head motor
Knee motor
Foot motor
Power
96 W (x2)
120 W
84 W
84 W
Voltage
18 to 40 V DC
18 to 40 V DC
18 to 40 V DC
18 to 40 V DC
Intermittent
service
10%
3 min/30 min
10%
2 min/18 min
10%
6 min/60 min
10%
6 min/60 min
Actuator/
column travel
400 mm
5 mm (15.75")
239 mm
2 mm (9.4")
60 mm
2 mm (2.36")
45 mm
2 mm (1.77")
445 mm
2mm (17.5")
310 mm
2mm (12.2")
325 mm
2mm (12.8")
Retracted rod/
center distance
Page 3 - 15

Management of the Motors

The motor control signals are supplied by the motor control P.C. board. Their
extreme positions are detected in series by upper and lower internal end-oftravel (EOT) devices. These devices directly cut off the power supply for the
head section, knee section, and foot section actuators. In addition, the knee
section and foot section motors have intermediate internal microswitches to
control the automatic contour and Dining Chair Position.
The two hilow columns also have upper and lower internal EOT devices. For
safety reasons, they are both backed up at each end. If one of these safety
devices is activated, the column cannot be used; however, the other functions
remain operational.
Complementing these EOT devices, the overload limiting function of the
power supply unit provides protection in the event of mechanical failures,
obstacles, or overload.
Detection of Bed Not in Low Position

This type of detection is obtained by taking into account the state of the low
EOT of the hilow columns. The motor control P.C. board controls the
corresponding indicator as soon as one of the two EOTs is released.
Automatic Contour
The motor control P.C. board, upon receiving a command from the control
unit, controls the automatic contour (head section and knee section) operation
of the bed. This function is carried out through an intermediate switch of the
knee section actuator. When the Head Up function is activated while in the
horizontal position, the head section and knee section rise until the
intermediate internal microswitch of the knee section actuator cuts its power at
approximately 20. The head section actuator continues to operate until it
reaches its upper EOT or its control is released. When the Head Down function
is activated and the head section reaches the low position, the knee section
actuator continues operating until it reaches its lower EOT or its control is
released.

The Dining Chair Position function combines the movements of the bed
frame sections and uses the intermediate internal microswitches of the knee
section and foot section motors to control the interaction between these two
sections.
Page 3 - 16

Detection of Bed Connected to AC Power but Brakes Not Set

The detection system operates by a normal on switch, mounted on the foot end
crossbar and is activated by the brake/steer bar. The power supply unit controls
an audible alarm if the following two elements occur together: AC power is
present and the switch not activated. The audible alarm stops when the brake is
applied or when the bed is unplugged from the power source.
Trendelenburg/Reverse Trendelenburg
The Trendelenburg/Reverse Trendelenburg is a fully electric function accessed
by the caregiver. The function is enabled by the Enable control on the
caregiver siderail controls. The principle involves controlling the two hilow
columns in opposing directions according to the position required, regardless
of the initial height and position of the sleep surface. As long as one of the two
controls remains pressed, the two columns continue to move until their internal
EOT is reached. The maximum inclination can be reached as long as AC
power or battery backup is available.
Scale and Bed Exit Systems

Power is supplied to the Scale/Bed Exit System from the siderail interface P.C.
board inside the power supply. The power supply supplies a regulated 8.6 V
DC referenced to signal GND at 500mA max, 200mA typical. The GND is
common among all nodes in the bed. This is important to the network
transceiver explained later.
The scale P.C. board has a single chip analog solution specially designed for
scale transducers. The load beams are resistive bridge sensors excited by a
regulated DC voltage. This regulated voltage is supplied to the beams and to
the analog to digital converter (ADC) reference input to minimize the effects
of variations.
Each beam is connected to the differential input on the ADC. The multiplexer
and gain (up to 128) are internally configured through software. The ADC has
the ability to detect open or shorted sensors. It also has a second stage sigmadelta converter. The serial interface is SPI compatible and transfers between
the micro controller on the scale P.C. board and the microcontroller on the
display P.C. boards.
The Scale/Bed Exit System user interface consists of 5 seven segment LED
digits, LED indicators, and switches to start scale and bed exit functions. The
scale P.C. board sends controller area network (CAN) messages to the scale
display P.C. board which, illuminates the LEDs. The scale display P.C. board
Page 3 - 17

sends CAN messages to the scale P.C. board to start activation of the switches
in the user interface.
All of the scale functions are done by microcontrollers on the scale P.C. board.
These include:
Weigh
Zero scale
Add/Delete items
Select LB/KG display mode
The Bed Exit System functions are shared between the scale P.C. board and the
scale display P.C. board. These include:
Arm/Disarm bed exit
Alarm tone select
Alarm volume select
Alarm
If the Bed Exit System is armed, AC power removed, and the bed equipped
with the SideCom Communication System, the display P.C. board will cause
the SideCom Communication System to send a nurse call. If the Bed Exit
System is armed and the display P.C. board loses communication with the
scale P.C. board, the display P.C. board will cause the SideCom
Communication System to send a nurse call.
When the bed is unplugged from AC power, neither scale or the Bed Exit
System will function.
Page 3 - 18
Electrical System Wiring Diagram


Figure 3-1. SideCom Communication System
Refer to fold-out FO 3-1 at the rear of this manual.
Figure 3-2. Caregiver Control
Figure 3-3. Siderail Interface P.C. BoardP/N 72207 and 71514
Figure 3-4. Caregiver Signal Conditioning
Figure 3-5. Bed Control Board Power and Phase Control
Figure 3-6. Bed Control Board Power Management
Figure 3-7. Bed Control Board Battery Management
Figure 3-8. Bed Control Board Clock and Divider
Figure 3-9. Bed Control Board Relay, FET and Drivers
Page 3 - 19

Figure 3-10. Bed Control Board PLD and Connector
Figure 3-11. Bed Control Board Motor Current Limiter
Figure 3-12. Bed Wiring Schematic (A Model Beds)
Figure 3-13. Bed Wiring Schematic (B Model Beds)
Page 3 - 20
Chapter 4
Removal, Replacement, and
Adjustment Procedures
Tool and Supply Requirements

To service the CareAssist Bed, the following tools and supplies are required:
Ratchet
Extension, 6"
10 mm wrench (2 required)
13 mm wrench
13 mm socket
1
T25 Torx screwdriver

TR25 Tamper resistant Torx screwdriver
10 mm hex key
Small screwdriver
#2 phillips head screwdriver
Soft faced hammer
8 mm pin punch
2
Loctite 242 adhesive

E-ring installation tool
(2) Jack stand
Scissor jack
3/32" punch
Marking pen
1. Torx is a registered trademark of Textron, Inc.

2. Loctite is a registered trademark of Loctite Corporation, Inc.
Page 4 - 1
Tool and Supply Requirements

Tape
(2) 4" x 4" x 2' piece of wood
Rags
Isopropyl alcohol
Wire cutters
1
ViceGrip
Antistatic strap
String 10' (305 cm)
Needle nose pliers
Small-bladed screwdriver (2)
1. Vice grip is a registered trademark of American Tool Companies, Inc.
Page 4 - 2
4.1 Sleep Deck

4.1
Sleep Deck
Tools required:
#2 phillips head screwdriver

10 mm wrench
Marking pen
Tape
Removal
1. Set the brakes.
2. Raise the head section to the high position.
3. Lower the knee and foot sections to the flat position.
SHOCK HAZARD:
4. Unplug the bed from its power source. Let the bed sit for 60 seconds for the
battery to time out.
5. For the foot section, grip the section (A) on either end and remove it from
the bed (see figure 4-1 on page 4-4).
6. For the thigh section, grip the section (B) on either end and remove it from
the bed.
7. For the seat section, perform the following:
a. Make sure the head section (D) is in the full up position.
b. Grip the seat section (C) on either end and remove it from the bed.
8. For beds equipped with bed exit, remove the tape switches (refer to
procedure 4.20).
9. For the head section (D), perform the following:
a. Using the CPR release, raise the head section (D) to the full up
position.
b. Remove the seat section (C).
c. Mark the CPR cables (G) as left or right for installation later.
Page 4 - 3
4.1 Sleep Deck

Figure 4-1. Sleep Deck
Page 4 - 4
4.1 Sleep Deck

d. Remove the screw (E) securing the CPR handle (F) to the CPR mount
bracket (I).
e. Remove the CPR handle (F) from the CPR cable (G).
f. Loosen, do not remove, the jam nut (H) securing the CPR cable (G) to
the CPR mount bracket (I).
g. Repeat step d through step f for the other side.
h. Remove the E-ring (L) from one side of the lower hinge point (M).
i. Remove the plastic washer (N) from the lower hinge point (M).
j. Repeat step h and step i for the other side.
k. Move the head section to one side to disengage the hinge bracket (O)
from the hinge point (M).
l. Move the head section to the other side to disengage the hinge bracket
(O) from the hinge point (M).
m. Slide the head section (D) toward the head end of the bed to disengage
it from the head section frame.
n. Remove the head section (D) from the bed.
Replacement
1. Do the removal procedure in reverse order.
NOTE:
The seat section can only be installed when the head section is in the full up
position.
2. Make sure the CPR cable is adjusted correctly (refer to procedure 4.6)
3. To make sure the CareAssist Bed operates correctly, do the Function
Checks on page 2-4.
Page 4 - 5
4.2 AC Power Cord (A Model Beds)

4.2
AC Power Cord (A Model Beds)

Tools required:
13 mm ratchet wrench
T25 Torx tamper resistant screwdriver
1
Removal
1. Set the brakes.
2. Raise the head section to its highest position.
SHOCK HAZARD:
3. Unplug the bed from its power source. Let the bed sit for 60 seconds so the
battery will time out.
4. Remove the headboard.
5. Remove the two screws (A) and washers (B) from the power supply cover
(C) (see figure 4-2 on page 4-7).
6. Remove the cover (C).
7. Disconnect the power cord connector (D) from the fuse board (E).
8. Remove the screw (F) securing the power cord ground wire (G) to the bed
frame (H).
9. Remove the two screws (I) securing the power cord strain relief (J) to the
bed frame (H).
10. Remove the power cord (K).
Replacement
1. Perform the removal procedure in reverse order.
2. Plug the bed into an appropriate power source.
3. Raise and lower the bed fully to make sure the power cord expands and
contracts without any problems.
Page 4 - 6

4. Check that the earth continuity of the accessible metal parts is correct (see
Leakage current on page 6-5 in the Preventive Maintenance Schedule).
Figure 4-2. Power Cord
Page 4 - 7

SHOCK HAZARD:
An abnormally high leakage current is symptomatic of a degradation
within the AC power cable and the power supply. Personal injury could
result if the value of the leakage current is above 500 microamperes.
5. Check that the leakage current of the bed is compliant (see Leakage
current on page 6-5 in the Preventive Maintenance Schedule).
Checks on page 2-4.
Page 4 - 8
4.3 Power Supply (A Model Beds)

4.3
Power Supply (A Model Beds)

Tools required:
13 mm socket
Ratchet
Extension, 6"
Removal
1. Set the brakes.
SHOCK HAZARD:
4. Remove the two screws (A) and washers (B) securing the cover (C) to the
power supply (D) (see figure 4-3 on page 4-9).
Figure 4-3. Power Supply
Page 4 - 9
6. Note the routing and connection of the cables in the power supply.
7. Disconnect the AC power cable (E) from the fuse board (F) (see figure 4-4
on page 4-10).
Figure 4-4. Cable Routing
8. Disconnect the cables (H) from the power supply P.C. board (I).
9. Disconnect the two ground wires (G) from the fuse board (F).
10. Disconnect the battery cable (J) from power supply P.C. board (I).
11. Disconnect the transformer power supply cable (L) from the interface P.C.
board cable.
12. Remove the batteries (K).
13. Remove the power supply (D) from the bed (see figure 4-3 on page 4-9).
Page 4 - 10

Replacement
1. Do the removal procedures in reverse order. For cable connections, refer to
table 4-1 on page 4-11.
Table 4-1. Power Supply Connections
Connector
number
Marking
Color
Identification
0
1a
1b
2
#0
#1a
#1b
#2
Red
Gray
Gray
Green
Not used
Right hand siderail
Left hand siderail
Foot section motor
3
4
5
6
#3
#4
#5
#6
Blue
Yellow
Brown
Yellow
Head section motor

Foot hilow column
Knee section motor
Head hilow column
2. Check the dates shown on the batteries and replace them if they are older
than three years.
SHOCK HAZARD:
An abnormally high leakage current is symptomatic of a degradation
within the AC power cable and the power supply. Personal injury could
result if the value of the leakage current is above 500 microamperes.
4. Check that the leakage current of the bed is compliant (see Leakage
current on page 6-5 in the Preventive Maintenance Schedule).
Checks on page 2-4.
Page 4 - 11
4.4 Battery (A Model Beds)

4.4
Battery (A Model Beds)

Tools required:
13 mm socket
Ratchet
Extension
NOTE:
It is required to change both batteries at the same time.
Removal
1. Set the brakes.
SHOCK HAZARD:
6. Disconnect the battery cable (D) from the power supply P.C. board (E).
7. Remove the batteries (F).
8. Note the connection of the wires on the batteries.
9. Disconnect the battery cables (D) and (G) from the batteries (F).
Page 4 - 12

Figure 4-5. Battery
4
Replacement
CAUTION:
The polarities must be respected when installing the elements of the
battery backup. Disregarding this caution will permanently damage the
power supply P.C. board of the bed.
1. Perform the removal in reverse order, ensure the correct polarities are used
when connecting new batteries.
NOTE:
When connecting the batteries, the red wire must be connected last. A spark is
produced when it is connected, but is not dangerous for the power supply P.C.
board or the technical personnel.
2. Raise and lower the bed one time to make sure the battery is functioning
correctly.
NOTE:
A technician may lay on the bed during these tests.
Page 4 - 13


NOTE:
The batteries should be fully recharged at the end of the test or if the low
battery signal is heard during the tests.
Checks on page 2-4.
Page 4 - 14
4.5 Head Section Motor

4.5
Head Section Motor

Tools required:
(2) 10 mm wrench
13 mm socket
Ratchet
1
Removal
1. Set the brakes.
2. Raise the sleep surface to the highest position.
3. Raise the head section to the highest position.
NOTE:
If the head section motor is defective, the CPR control can be used to raise the
head section.
SHOCK HAZARD:
4. Unplug the bed from its power source. Let the bed sit for 60 seconds so the
battery will time out.
6. Remove the seat and knee sections.
7. For A model beds, do as follows, otherwise go to step 8:
a. Remove the two screws (A) and washers (B) securing the power supply
cover (C) to the power supply (D) (see figure 4-6 on page 4-16).
b. Remove the cover (C).
Page 4 - 15

8. For B model beds, do as follows:

a. Remove the two screws (O) from the retainers (Q) (see figure 4-7 on
page 4-17).
b. Remove the retainers (Q).
c. Remove the three screws (R) that attach the power supply cover (S) to
the power supply (T).
d. Remove the power supply cover (S).
NOTE:
The power supply cover is connected to the power supply P.C. board by the
battery cable.
e. Disconnect the battery cable from the power supply P.C. board.
f. Remove the power supply cover (S) from the bed.
Page 4 - 16

Figure 4-7. B Model Beds
9. On the power supply P.C. board, disconnect the head section motor
connector (number 3).
10. Remove the cable cover on the central rail and remove the head section
motor cable.
11. Using the CPR control, lower the head section to the flat position.
12. Disconnect the CPR cable (F) from the head motor actuator arm (G) (see
figure 4-8 on page 4-18).
13. Count the number of threads (E) on the CPR cable (F) that extend past the
cable mount (H) on the head motor (I).
Page 4 - 17

Figure 4-8. Head Motor
14. Loosen the jam nut (J) on the CPR cable (F).
15. Remove the CPR cable (F) from the cable mount (H).
NOTE:
The CPR cable is threaded into the cable mount.
16. Remove the E-ring (K) from the pin (L) at the rod end of the motor (I).
17. Remove the E-ring (M) from the pin (N) at the body end of the motor (I).
18. While supporting the motor (I), remove the pin (L) .
19. While supporting the motor (I), remove the pin (N).
20. Remove the motor (I) from the bed.
Page 4 - 18

Replacement
CAUTION:
Ensure that the elastic found on the new motors is not wound around
the motor body before removing it (cut). If necessary, turn the motor
end rod in the appropriate direction to unwind this elastic. It is used to
indicate the correct position of the switches and internal end of travels
of the motor. The incorrect position of these elements may damage the
motor or the structure of the bed.
2. Remove the elastic on the motor.
3. Activate the CPR function. The CPR function should activate when the
CPR handle is approximately half way through its travel.
4. Adjust the CPR cable as needed (refer to procedure 4.6).
Checks on page 2-4.
Page 4 - 19
4.6 CPR Cable

4.6
CPR Cable
Tools required:
(2) 10 mm wrench
Small screwdriver
Removal
1. Set the brakes.
SHOCK HAZARD:
5. Remove the screw (A) securing the right CPR handle (B) to the CPR
mounting bracket (C) (see figure 4-9 on page 4-20).
Figure 4-9. CPR Cable
Page 4 - 20
4.6 CPR Cable

6. Remove the right CPR handle (B) from the CPR cable (D).
7. Loosen the jam nut (not shown) on the CPR cable (D) at the CPR cable
mount bracket (C).
8. Remove the screw (E) securing the left CPR handle (F) to the CPR
mounting bracket (G).
9. Remove the left CPR handle (F) from the CPR cable (D).
10. Loosen the jam nut (not shown) on the CPR cable (D) at the CPR cable
mount bracket (G).
11. Loosen the two jam nuts (J) securing the head section CPR cables to the
adjuster bracket (K) (see figure 4-10 on page 4-21).
Figure 4-10. CPR Cable Adjustment
12. Loosen the jam nuts (L) securing the CPR cable (D) to the adjuster bracket
(K).
13. Disconnect the CPR cable (D) from the release mechanism (M).
Page 4 - 21
4.6 CPR Cable

14. Count the number of threads (O) on the CPR cable (D) at the CPR cable
mount (P).
15. Loosen the jam nut (Q) on the CPR cable (D) on the CPR cable mount (P).
16. Unscrew the CPR cable (D) from the CPR cable mount (P).
17. Remove the CPR cable (D) from the bed.
Replacement
WARNING:
Make sure the CPR cable is routed through the head section guide
bracket correctly: right side to right handle, left side to left handle.
Failure to do so could cause patient injury or equipment damage.
2. Make sure to route through the head section guide bracket correctly, right
side to right handle, left side to left handle.
Adjustment
1. To add tension in the cable, loosen the two jam nuts (L) and move the cable
sheath (R) toward the foot end of the bed to the point where the release
mechanism on the head motor begins to move from the neutral position
(see figure 4-10 on page 4-21).
2. To relieve tension in the cable, loosen the two jam nuts (L) and move the
cable sheath (R) toward the head end of the bed to the point where the
release mechanism on the head motor begins to move from the neutral
position.
3. Stop at the point where the release mechanism begins to move from the
neutral position.
4. Tighten the two jam nuts (L).
Checks on page 2-4.
Page 4 - 22
4.7 Knee Section Motor

4.7
Knee Section Motor

Tools required:
13 mm socket
Ratchet
Extension
1
Removal
1. Set the brakes.
SHOCK HAZARD:

6. For A model beds, do as follows, otherwise go to step 7.
b. Remove the power supply cover (C).
Page 4 - 23


a. Remove the two screws (I) from the retainers (K) (see figure 4-12 on
page 4-25).
b. Remove the retainers (K).
c. Remove the three screws (L) that attach the power supply cover (M) to
the power supply (N).
d. Remove the power supply cover (M).
NOTE:
battery cable.
f. Remove the power supply cover (M) from the bed.
Page 4 - 24

4
8. On the power supply P.C. board, disconnect the knee section motor
9. Remove the cable cover on the central rail and remove the knee section
motor cable.
10. Remove the knee section motor cable from the bed.
11. Remove the E-ring (E) from the rod end pin (F) (see figure 4-13 on page
4-26).
12. Remove the E-ring (G) from the motor end pin (H).
13. While supporting the motor (J), remove the rod end pin (F).
14. While supporting the motor (J), remove the motor end pin (H).
15. Remove the knee motor (J) from the bed.
Page 4 - 25

Figure 4-13. Knee Motor
Replacement
CAUTION:
end rod in the appropriate direction to unwind this elastic. Indeed, it is
used to indicate the correct position of the switches and internal end of
travels of the motor. The incorrect position of these elements may
damage the motor or the structure of the bed.
2. Remove the elastic from the motor.
Checks on page 2-4.
Page 4 - 26
4.8 Foot Section Motor

4.8
Foot Section Motor

Tools required:
13 mm socket
Ratchet
Extension
1
Removal
1. Set the brakes.
SHOCK HAZARD:
6. For A model beds, do as follows, otherwise go to step 7.
b. Remove the power supply cover (C).
Page 4 - 27


a. Remove the two screws (J) from the retainers (L) (see figure 4-15 on
page 4-29).
b. Remove the retainers (L).
c. Remove the three screws (M) that attach the power supply cover (N) to
the power supply (O).
d. Remove the power supply cover (N).
NOTE:
battery cable.
f. Remove the power supply cover (N) from the bed.
Page 4 - 28

4
8. On the power supply P.C. board, disconnect the foot section motor
9. Remove the cable cover on the central rail and remove the foot section
motor cable.
10. Remove the foot section motor cable from the bed.
11. Remove the E-ring (E) from the rod end pin (F) (see figure 4-16 on page
4-30).
12. Remove the E-ring (G) from the motor end pin (H).
13. Remove the pin (F) and two plastic spacers (I).
NOTE:
Note the position of the plastic spacers for installation later.
14. Remove the motor end pin (H).
Page 4 - 29

Figure 4-16. Foot Motor
15. Remove the foot motor (J) from the bed.
Replacement
1. Perform the removal procedure in the reverse order.
CAUTION:
end rod in the appropriate direction to unwind this elastic. Indeed, it is
used to indicate the correct position of the switches and internal end of
travels of the motor. The incorrect position of these elements may
damage the motor or the structure of the bed.
2. Remove the elastic from the motor.
Checks on page 2-4.
Page 4 - 30
4.9 Head Hilow Column (A Model Beds)

4.9
Head Hilow Column (A Model Beds)

Tools required:
13 mm socket
Ratchet
Extension
(2) Jack stands
Removal
1. Set the brakes.
3. Raise the head section to the full up position.
WARNING:
damage.
4. Place the jack stands under the articulating frame.
5. Lower the articulating frame onto the jack stands.

SHOCK HAZARD:
7. Remove the power supply cover.
8. Disconnect the head hilow column cable from the power supply P.C.
board.
9. Remove the screw (A) securing the hilow column ground wire (B) to the
hilow column (L).
10. Remove the head end base frame cover (C) (see figure 4-17 on page 4-32).
Page 4 - 31

Figure 4-17. Head Hilow Column
11. Remove the four screws (D) and washers (E) securing the hilow column
(H) to the frame (G).
12. Slide the hilow column (H) towards the head end of the bed to remove it
from the guide rails (F).
13. Remove the hilow column (H) from the bed. frame (G).
14. Remove and retain the two plastic bearings (I).
Replacement
1. Position the new hilow column (H) on the bed frame (G) with the cable
facing the foot end of the bed.
2. Install the two plastic bearings (I) onto the new column.
3. Connect the cable to the power supply P.C. board (connector 6).
4. Disconnect the foot hilow column from the power supply P.C. board.
Page 4 - 32

6. Use the Bed Hilow control, to raise the hilow column to the same height as
the bed.
SHOCK HAZARD:
8. Connect the foot hilow column to the power supply P.C. board.
11. Operate the Trendelenburg function to make sure there is no tension on the
power supply cable of the column.
SHOCK HAZARD:
The equipotential link and the grounding of the metal parts of the bed
depend on the correct installation of the earth conductor and grounding
spring blades. Personal injury could result if the installation is not
correct and/or if the earth continuity is compromised.
Checks on page 2-4.
Page 4 - 33
4.10 Foot Hilow Column (A Model Beds)


Tools required:
13 mm socket
Ratchet
Extension
(2) Jack stands
Vice grips
1
Removal
1. Set the brakes.
2. Remove the footboard.
4. Remove the seat section of the sleep deck.
5. Remove the thigh section of the sleep deck.
WARNING:
damage.
SHOCK HAZARD:
9. Remove the power supply cover.
board.
11. Install the Vice Grips into the head hilow channel (see figure 4-18 on
page 4-35).
Page 4 - 34

Figure 4-18. Foot Hilow Column
Page 4 - 35
12. Remove the foot frame cover (A).
13. Remove the cable cover (B) from the central rail.
14. Disconnect the foot hilow column cable from the extension cable inside the
central rail.
15. Remove the cover (C) from the bottom of the foot hilow column (D).
16. Disconnect the brake detection switch cable (E).
17. Remove the four screws (F) and washers (G) securing the foot hilow
column (D) to the bed frame (H).
18. Remove the brake detection switch (I).
19. Remove the four screws (J) securing the hilow column (D) to the
articulating frame (K).
20. Remove the grounding plates (L).
21. Tilt the column (D) towards the foot end of the bed.
22. Slide the upper section to remove it from the guide rails (M).
23. Remove the column (D) from the bed.
24. Remove and retain the two plastic bearings (N).
Replacement
1. Position the new column (D) on the bed frame (H) with the two covers (C)
toward the foot end of the bed.
2. Remove the cover (C) on the base of the new column.
3. Route the foot hilow column cable to the central rail.
4. Connect the hilow column cable to the extension cable inside the central
rail.
5. Install the two plastic bearings (N) onto the new hilow column (D).
7. Operate the hilow function until the foot hilow column is the same height
as the bed.
Page 4 - 36


SHOCK HAZARD:
The equipotential link and the grounding of the metal parts of the bed
depend on the correct installation of the earth conductor and grounding
spring blades. Personal injury could result if the installation is not
correct and/or if the earth continuity is compromised.
Checks on page 2-4.
Page 4 - 37
4.11 Brake Detection Switch


Tools required:
Small screwdriver
13 mm socket
Ratchet
Extension
Removal
1. Set the brakes.
2. Raise the bed to the highest position.
3. Raise the right, foot end siderail to the up and locked position.
SHOCK HAZARD:
5. Remove the foot frame cover (A) (see figure 4-19 on page 4-39).
6. Remove the cover (B) from the bed right side of the foot hilow column (C).
7. Disconnect the cable (D) from the brake detection switch (F).
8. Open the cable track located under the foot crossbar on the frame, and
remove the brake detection switch cable.
9. Remove the screw (E) securing the brake detection switch (F) to the frame.
10. Remove the brake detection switch (F).
Replacement
Checks on page 2-4.
Page 4 - 38

Figure 4-19. Brake Detection Switch
Page 4 - 39
4.12 Brake/Steer Bar


Tools required:
13 mm socket
Ratchet
Extension
13 mm wrench
10 mm hex key
8 mm pin punch
Soft faced hammer
(2) 4" x 4" x 2' piece of wood
Removal
1. Set the brakes.
2. Raise the bed to its highest position.
SHOCK HAZARD:
4. Remove the head frame cover.
WARNING:
Use correct lifting techniques. Failure to do so can cause personal
injury or equipment damage.
5. Using a second person, lift the foot end of the bed and place a piece of
wood under the foot hilow column.
6. Using a second person, lift the head end of the bed and place a piece of
wood under head the hilow column.
7. Remove the foot frame cover (A) (see figure 4-20 on page 4-41).
8. Remove both right side casters (B) (refer to procedure 4.13).
9. From the left side of the bed, drive the brake bar hex rod (C) out of the left
foot caster.
Page 4 - 40

Figure 4-20. Brake Bar
Page 4 - 41

NOTE:
Driving the brake bar hex rod out of the caster will break the white plastic
bushing on the right side brake/steer tube.
10. Remove the foot end brake bar (D).
11. From the left side of the bed, drive the brake bar hex rod out of the left head
caster.
NOTE:
Driving the brake bar hex rod from the caster will break the white plastic
bushing on the right side brake/steer tube.
12. Remove the head end brake bar.
13. Remove the brake/steer link bar (E) from the frame.
14. Remove the plastic bushing (F) from the head and foot end brake bars.
Replacement
1. Insert the new bushings (F) into the brake/steer link bar (E).
2. Insert the brake/steer link (E) into the frame.
NOTE:
The plastic bushings will be between the brake/steer link bar and the frame.
3. Align the head end brake bar with the bushing in the brake/steer link bar
(E).
4. Drive the head end brake bar into the brake/steer link bar (E), seating it
inside the bushing.
5. Align the foot end brake bar (D) with the bushing in the brake/steer link bar
(E).
6. Drive the foot end brake bar (D) into the brake/steer link bar (E), seating it
inside the bushing.
7. Install the casters (B) (refer to procedure 4.13).
8. Install the head and foot frame covers.
Page 4 - 42

WARNING:
Use proper lifting techniques. Failure to do so can cause personal injury
or equipment damage.
9. Using a second person, remove the pieces of wood from under the hilow
columns.
Checks on page 2-4.
Page 4 - 43
4.13 Caster
4.13 Caster
Tools required:
13 mm socket
Ratchet
Extension
10 mm hex key
Soft faced hammer
Medium screwdriver
Scissor jack
Removal
NOTE:
The removal and replacement procedure is the same for both the head and foot
end casters.
1. Set the brakes.
2. Raise the bed to the highest position.
SHOCK HAZARD:
4. Depending on the caster to be replaced, remove the head or foot frame
cover (A) from the bed (B) (see figure 4-21 on page 4-45).
5. Using the scissor jack, raise the bed high enough to remove the caster .
6. Remove the two alignment bolts (C).
7. Remove the nut (D) and bolt (E).
8. Slide the caster (F) and socket (G) out.
NOTE:
When the caster disengages from the brake bar hex rod, it will fall from the
socket.
9. Remove the caster (F) from the socket (G).
Page 4 - 44
4.13 Caster
Figure 4-21. Caster
4
Replacement
NOTE:
Brake/steer casters have a black washer on top. Brake casters have a silver
plated washer on top.
1. Hold the new caster (F) so the window (I) with the cam (H) showing is
towards the foot end of the bed.
2. Insert the new caster (F) into the socket (G) so the window with the cam
showing is towards the foot end of the bed.
WARNING:
Ensure the caster is correctly positioned with respect to the movements
of the hexagonal bar. Failure to do so may cause the brake and steer
system to malfunction. Personal injury or equipment damage could
occur.
3. Install the new caster (F) and socket (G) into the bed (B) so the window
with the cam showing is towards the foot end of the bed.
Page 4 - 45
4.13 Caster
4. Install the two alignment bolts (C).
5. Install the bolt (E) and nut (D) through the socket (G).
6. Make sure that the new caster is braked.
7. If the caster is not braked, do as follows:
a. Remove the caster.
b. Rotate the cam inside the caster clockwise until the caster is braked.
c. Install the caster.
d. Make sure the new caster is braked.
e. Repeat as needed.
8. Install the applicable head or foot frame cover (A).
Checks on page 2-4.
Page 4 - 46
4.14 SideCom Communication System P.C. Board (A Model Beds)


Tools required:

Removal
1. Set the brakes.
SHOCK HAZARD:
NOTE:
The SideCom Communication System P.C. board is mounted on the
interface box cover.
4. Remove the nine screws (A) securing the interface box cover (B) to the
interface box (C) (see figure 4-22 on page 4-48).
5. Lower the box cover (B).
6. Disconnect all cables from the SideCom Communication System P.C.
board (D) and interface P.C. board (E).
7. Remove the six screws (F) securing the interface P.C. board (E) to the box
cover (B).
8. Remove the five screws (G) securing the SideCom Communication
System P.C. board (D) to the box cover (B).
9. Remove the SideCom Communication System P.C. board (D).
Page 4 - 47

Figure 4-22. SideCom Communication System P.C. Board
Replacement
Checks on page 2-4.
Page 4 - 48
4.15 Interface P.C. Board (A Model Beds)


Tools required:

Removal
1. Set the brakes.
SHOCK HAZARD:
NOTE:
The interface P.C. board is mounted on the interface box cover.
4. Remove the nine screws (A) securing the interface box cover (B) to the
interface box (C) (see figure 4-23 on page 4-50).
5. Lower the box cover (B).
6. Disconnect all cables from the interface P.C. board (D).
7. Remove the six screws (E) securing the interface P.C. board (D) to the box
cover (B).
8. Remove the interface P.C. board (D).
Page 4 - 49

Figure 4-23. Interface P.C. Board
Replacement
Checks on page 2-4.
Page 4 - 50
4.16 Fuses (A Model Beds)


Tools required:

13 mm socket
Ratchet
Removal
1. Set the brakes.
SHOCK HAZARD:

6. For AC power fuses (E), do as follows:
a. Remove the fuse cover (D) from the AC power P.C. board (F).
b. Remove the fuses (E).
7. For the battery fuse (I), do as follows:
a. Locate the battery cable (G).
b. Locate the inline fuse holder (H) on the battery cable (G).
c. Open the inline fuse holder (H) by twisting the two halves in opposite
directions.
d. Remove the fuse (I).
Replacement
Page 4 - 51


Checks on page 2-4.
Figure 4-24. Fuses
Page 4 - 52
4.17 Siderail Control P.C. Board


Tools required:

Screwdriver
Isopropyl alcohol
Rags
NOTE:
Removing the switch panel from the siderail requires the installation of a new
switch panel.
Removal
1. Set the brakes.
3. Raise the siderail to the up and locked position
SHOCK HAZARD:
CAUTION:
Use extreme care when removing the switch panel. Failure to do so
could cause damage to the seating area of the switch panel on the
siderail.
5. Starting on the bottom edge, remove the switch panel (A) from the siderail
(B) (see figure 4-25 on page 4-54).
6. Remove the six screws (C) securing the stiffener (D) to the siderail (B).
7. Disconnect the switch panel cable (E) from the siderail control P.C. board
(F).
8. Disconnect the siderail cables (G) from the siderail control P.C. board (F).
9. Remove the siderail P.C. board (F) from the stiffener (D).
Page 4 - 53

Figure 4-25. Siderail Control P.C. Board
WARNING:
Isopropyl alcohol is flammable and toxic to skin, eyes, and the
respiratory tract. Do not use near an open flame. Do not use in confined
areas. Personal injury may occur.
10. Using rags and isopropyl alcohol, clean the mounting area where the
switch panel (A) was located.
Replacement
1. Connect the new switch panel cable (E) to the siderail control P.C. board
(F).
2. Connect the siderail cables (G) to the siderail control P.C. board (F).
3. Install the siderail control P.C. board (F) onto the stiffener (D).
4. Install the stiffener (D) into the siderail (B).
5. Install the six screws (C) to secure the stiffener (D) to the siderail (B).
Page 4 - 54

6. Remove the wax paper backing from the new switch panel (A).
7. Install the new switch panel (A) onto the siderail (B).
Checks on page 2-4.
Page 4 - 55
4.18 Patient Pendant

4.18 Patient Pendant

Tools required:
Small blade screwdriver
Removal
1. Set the brakes.
SHOCK HAZARD:
4. Disconnect the pendant cable from pendant mount on the bed.
5. Remove the pendant from the bed.
Replacement
1. Make sure the new pendant has the same functions as the pendant being
replaced.
Checks on page 2-4.
Page 4 - 56
4.19 Patient Pendant Mount

4.19 Patient Pendant Mount

Tools required:
Wire cutters
NOTE:
This procedure is for moving the pendant mount from one side of the bed to the
other side of the bed.
Removal
1. Set the brakes.
SHOCK HAZARD:
3. Remove the pendant (refer to procedure 4.18).
4. Cut and remove the cable ties securing the pendant mount to the bed.
Replacement
1. Move the pendant mount to the opposite side of the bed.
2. Using cable ties, secure the pendant mount to the bed.
Checks on page 2-4.
Page 4 - 57
4.20 Bed Exit Switch


Tools required:
Soft faced hammer

3/32" punch
13 mm wrench
1
Removal
NOTE:
The tape switch assembly consists of two tape switches connected to a single
cable, if one tape switch is inoperable, both tape switches must be replaced.
1. Set the brakes.
2. Raise the sleep surface to a comfortable working level.
SHOCK HAZARD:
5. Lower the right side siderails.
6. Using the punch, punch out the center of the four rivets (A) securing the
switch (B) to the seat section (C) (see figure 4-26 on page 4-59).
7. Remove the switch (B).
8. Using the punch, punch out the center of the four rivets (A) securing the
switch (B) to the thigh section (D).
9. Remove the switch (B).
10. Remove the seat section (C) and knee section (D).
11. Remove the two cable covers (E) from the central rail.
Page 4 - 58

Figure 4-26. Bed Exit Switch
Page 4 - 59
a. Remove the nine screws (F) securing the interface box cover (G) to the
interface box (I).
b. Lower the cover (G).
c. Disconnect the switch cable from the interface P.C. board (H).
d. Remove the switch cable from the central rail.
e. Remove the switches (B) from the bed.
a. Remove the two screws (J) from the retainers (L) (see figure 4-27 on
page 4-60).
b. Remove the retainers (L).
c. Remove the three screws (M) that attach the power supply cover (N) to
d. Remove the power supply cover (N).
Page 4 - 60

NOTE:
battery cable.
f. Remove the power supply cover (N) from the bed.
g. Disconnect the switch cable from the interface P.C. board (P).
Replacement
NOTE:
The tape switch assembly consists of two tape switches connected to a single
cable that connects to the interface P.C. board.
1. Route the switch cable through the central rail toward the head end of the
bed to the interface box (A model beds) or power supply (B model beds).
a. Connect the switch cable to connector P13 on the interface P.C. board
(H) (see figure 4-26 on page 4-59).
b. Install the nine screws (F), to secure the interface box cover (G) to the
interface box (I).
a. Connect the switch cable to connector P13 on the interface P.C. board
(P) (see figure 4-27 on page 4-60).
b. Put the power supply cover (N) on the power supply (O).
c. Connect the battery cable to the power supply P.C. board.
d. Install the cover (N) on the power supply (O).
e. Install the three screws (M) to attach the cover (N) to the power supply
(O).
f. Install the retainers (L) on the cover (N).
g. Install the two screws (J) and washers (K) to attach the retainers (L to
4. Lay one switch (B) on the seat section (C) (see figure 4-26 on page 4-59).
5. Install four plastic rivets (A) to secure the switch (B) to the seat section (C).
6. Lay the other switch (B) on the knee section (D).
Page 4 - 61

7. Install four plastic rivets (A) to secure the switch (B) to the knee section
(D).
Page 4 - 62
4.21 Head Hilow Column (B Model Beds)


Tools required:
13 mm socket
Ratchet
Extension
(2) Jack stands
Wire cutters
Antistatic strap
1
Removal
1. Set the brakes.
WARNING:
Do not work under an unsupported load. Install appropriate supports.
Failure to do so could cause personal injury or equipment damage.
SHOCK HAZARD:
7. Remove the two screws (A) from the retainers (C) (see figure 4-28 on page
4-64).
8. Remove the retainers (C).
9. Remove the three screws (D) that attach the power supply cover (E) to the
power supply (F).
10. Remove the power supply cover (E).
Page 4 - 63

Figure 4-28. Power Supply Cover
NOTE:
battery cable.
11. Disconnect the battery cable from the power supply P.C. board.
12. Remove the power supply cover (E) from the bed.
board.
14. Remove the head end base frame cover (G).
15. Remove the screw (H) that attaches the hilow column ground wire (I) to
the bed (J) (see figure 4-29 on page 4-65).
16. Remove the four screws (K) and washers (L) that attach the column (M) to
the bed (J).
17. Cut and remove the cable ties that attach the power cable, load cell cables,
and communication cable to the wire guides (N).
Page 4 - 64

Figure 4-29. Head Hilow Column
Page 4 - 65

18. Remove the two screws (O) and washers (P) from the column cover (Q).
19. Remove the column cover (Q).
20. Remove the screw (R) from the load cell bracket (S).
21. Move the column (M) towards the head end of the bed until the load cell
bracket (S) is clear of the weigh frame (T).
22. Remove the load cell bracket (S) and rollers (U) from the column (M).
23. Put the load cell bracket (S) and rollers (U) on the weigh frame (T).
24. Remove the column (M) from the bed (J).
Replacement
1. Put the new hilow column (M) in position on the bed (J). Make sure the
power cable towards the left side of the bed (J).
2. Connect the cable to the power supply P.C. board (connector 6).
3. Disconnect the foot hilow column from the power supply P.C. board.
5. Use the Bed Hilow control to raise the hilow column to the same height as
the bed.
SHOCK HAZARD:
7. Connect the foot hilow column to the power supply P.C. board.
8. Put the mark on the power cord and communication cable so the edges of
the marks are even with the edge of the wire guide.
9. Put the load cell cables along the side of the power cord and
communication cable.
10. Perform the Removal procedure in reverse order.
Page 4 - 66


12. Operate the Trendelenburg function to make sure there is no tension in the
cables on the column.
Page 4 - 67
4.22 Foot Hilow Column (B Model Beds)


Tools required:
13 mm socket
Extension
Wire cutters
Vice grips
String, 10' (305 cm)
1
Ratchet
(2) Jack stands
Antistatic strap
Marking pen
Removal
1. Set the brakes.
2. Remove the footboard.
4. Remove the seat section of the sleep deck.
5. Remove the thigh section of the sleep deck.
WARNING:
SHOCK HAZARD:
4-69).

Page 4 - 68

4
power supply (F).
NOTE:
battery cable.
14. Remove the power supply cover (E) from the bed.
1
15. Install the Vice Grips into the head hilow channel.
16. Disconnect the column cable from the power supply P.C. board.
17. Tie the string around the end of the column cable.
1. Vise-Grip is a registered trademark of Petersen Manufacturing Company, Inc.
Page 4 - 69

18. Remove the cover (F) from the bottom of the foot hilow column (G) (see
Figure 4-31. Foot Hilow Column
Page 4 - 70
19. Disconnect the brake detection switch cable (H).
20. Remove the screw (I) that attaches the hilow column ground wire (J) to the
bed (K).
21. Remove the four screws (L) and washers (M) that attach the foot hilow
column (G) to the bed (K).
22. Remove the brake detection switch (N).
23. Remove the four screws (O) that attach the foot hilow column (G) to the
weigh frame (P).
24. Remove the two screws (Q) and washers (R) that attach the column cover
(S) to the foot hilow column (G).
25. Remove the cover (S).
26. Remove the screw (T) from the load cell bracket (U).
27. Mark the locations of where the cable ties, load cell cables, and the column
power cable attach to the bed.
28. Cut and remove the cable ties that attach the load cell cables to the weigh
frame (V).
29. Move the column (G) towards the foot end of the bed (K) until the load cell
bracket (U) is clear of the weigh frame (V).
30. Remove the load cell bracket (U) from the column (G).
31. Put the load cell bracket on top of the weigh frame (U).
32. Remove the column (G) from the bed (K).
Replacement
1. Put the new foot hilow column (G) in position on the bed (K). Make sure
the two covers (F) are toward the foot end of the bed.
2. Remove the cover (F) on the base of the new column (G).
3. Run the foot hilow column cable to the central rail.
4. Tie the string around the column cable.
5. Pull the string so the column cable goes to the power supply.
Page 4 - 71
6. Run the column cable to the power supply P.C. board.
7. Connect the column cable to the power supply P.C. board.
8. Disconnect the head hilow column from the power supply P.C. board.
10. Use the Bed Hilow control, to raise the hilow column to the same height as
the bed.
SHOCK HAZARD:
12. Connect the head hilow column to the power supply P.C. board.
13. Perform the Removal procedure in reverse order.
15. Operate the Trendelenburg function to make sure there is no tension in the
cables on the column.
Page 4 - 72
4.23 Load Beams (B Model Beds)


Tools required:
13 mm socket
Ratchet
(2) Jack stands
Wire cutters
Antistatic strap
String, 10' (305 cm)
1
NOTE:
The load cell bracket assembly must be changed as an assembly. The
individual load cells are not replaceable.
Removal
1. Set the brakes.
4. For foot end load beams, do as follows, otherwise go to step 5:
a. Remove the foot and seat sections of the sleep deck.

b. Remove the central channel cover.
c. Mark the location of the cable ties and load cell cables attach to the bed.
WARNING:
5. Place the jack stands under the articulating frame near the load cells being
replaced.
6. Remove the two screws (A) and washers (B) that attach the column cover
(C) to the column (D) (see figure 4-32 on page 4-74).
7. Remove the column cover (C).
Page 4 - 73

Figure 4-32. Load Beams
Page 4 - 74

8. Remove the screw (E) that attaches the load cell bracket (F) to the column
(D).
9. Lower the bed until the load cell bracket (F) is clear of the column (D).
SHOCK HAZARD:
11. Remove the two screws (H) from the retainers (J).
12. Remove the retainers (J).
13. Remove the three screws (K) that attach the power supply cover (L) to the
power supply (M).
14. Remove the power supply cover (L).
NOTE:
battery cable.
16. Remove the power supply cover (L) from the bed.
CAUTION:
17. Put on the antistatic strap.
18. Disconnect the load cells from the scale P.C. board (N).
NOTE:
P1 and P4 for head end load cells, and P2 and P3 for foot end load cells.
19. Tie the string around the ends of the load cell cables.
20. Cut and remove the cable ties that attach the load cell cables to the bed.
Page 4 - 75

21. Remove the two screws (O) that attach the two wire guides (P) to the load
cell bracket (F).
22. Remove the wire guides (P).
23. Remove the load cell cables from the column (D).
24. Remove the load cell bracket (F) from the weigh frame (G).
Replacement
1. Do the Removal procedure in reverse order.
2. Calibrate the scale, refer to Scale Calibration on page 6-11.
Page 4 - 76
4.24 Scale Control Pod (B Model Beds)


Tools required:
(2) small-bladed screwdriver

Antistatic strap
1
Removal
1. Set the brakes.
2. Raise the siderail to the up and locked position.
WARNING:
4. Remove the spacer (A) (see figure 4-33 on page 4-78).
5. Slide the pod (B) towards the head end of the siderail (C).
6. Pull out the foot end of the pod (B).

7. Slide the pod (B) toward the foot end of the siderail (C) and remove it from
the siderail (C).
8. Remove the four screws (D) from the back of the pod (B).
9. Remove the back of the pod (E).
10. Note the routing of the cable (F).
11. Disconnect the cable (F) from the P.C. board (G).
12. Remove the weldment (H) from the spring (I).
Page 4 - 77

Figure 4-33. Control Pod
Page 4 - 78
Replacement
1. Do as follows to the new pod:
a. Remove the four screws (D) from the back of the pod (B).
b. Remove the pod back (E).
c. Disconnect the cable (F) from the P.C. board (G).
2. Put the new pod (B) in position next to the cable (F) that comes out of the
siderail (C).
3. Connect the cable (F) to the P.C. board (G).
4. Do the cable routing as noted earlier.
5. Install the pod back (E).
6. Install the four screws (D) to attach the pod back (E) to the pod (B).
7. Install the weldment (H), removed earlier, into the spring (I).
8. Install the pod (B) into the siderail (C).
9. Slide the pod (B) towards the foot end of the siderail (C) so the weldment
(H) engages the groove in the siderail.
10. Install the spacer (A).
Page 4 - 79
4.25 Scale Control Pod P.C. Board (B Model Beds)


Tools required:

(2) Small-bladed screwdriver
Antistatic strap
Removal
1. Set the brakes.
2. Raise the siderail to the up and locked position.
WARNING:
4. Remove the spacer (A) (see figure 4-34 on page 4-81).
5. Slide the pod (B) towards the head end of the siderail (C).
6. Pull out the foot end of the pod (B).
7. Slide the pod (B) towards the foot end of the siderail (C), and remove it
from the siderail (C).
8. Remove the four screws (D) from the back of the pod (B).
9. Remove the pod back (E).
10. Note the routing of the cable (F).
11. Disconnect the cable (F) from the P.C. board (G).
12. Disconnect the P.C. board (G) from the switch panel cable (H).
Page 4 - 80

Figure 4-34. P.C. Board Replacement
Page 4 - 81
Replacement
1. Connect the new P.C. board (G) to the switch panel cable (H).
2. Connect the cable (F) to the P.C. board (G).
3. Do the cable routing as noted earlier.
4. Install the pod back (E).
5. Install the four screws (D) to attach the pod back (E) to the pod (B).
6. Install the pod (B) into the siderail (C).
7. Slide the pod (B) toward the foot end of the siderail (C) so the weldment
engages the groove in the siderail.
8. Install the spacer (A).
Page 4 - 82
4.26 Batteries (B Model Beds)


Tools required:
Removal
1. Set the brakes.
WARNING:
4. Remove the four screws (A) that attach the battery cover (B) to the power
supply (C) (see figure 4-35 on page 4-84).
5. Remove the battery cover (B).
6. Note the position of the battery cables (D).

7. Disconnect the cables (D) from the batteries (E).
8. Remove the batteries (E) from the power supply (C).
Page 4 - 83

Figure 4-35. Batteries
Replacement
Page 4 - 84
4.27 Motor Control P.C. Board (B Model Beds)


Tools required:
13 mm socket
Ratchet
Needle nose pliers
Antistatic strap
1
Removal
1. Set the brakes.
WARNING:
4-86).
power supply (F).
NOTE:
battery cable.
9. Remove the power supply cover (E) from the power supply (F).
10. Note the positions of the cables connected to the power supply P.C. board
(G).
Page 4 - 85

Figure 4-36. Motor Control P.C. Board
CAUTION:
12. Disconnect the cables from the power supply P.C. board (G).
13. Pinch the ends of the standoffs (H).
14. Pull the P.C. board (G) off the standoff (H).
15. Remove the P.C. board (H) from the power supply (F).
Replacement
Page 4 - 86
4.28 SideCom Communication System P.C. Board (B Model Beds)


Tools required:
13 mm socket
Ratchet
Needle nose pliers
Antistatic strap
1
Removal
1. Set the brakes.
WARNING:
4-88).
power supply (F).
NOTE:
battery cable.
10. Note the positions of the cables connected to the communication P.C.
board (G).
Page 4 - 87

Figure 4-37. Communication P.C. Board
CAUTION:
12. Disconnect the cables from the communication P.C. board (G).
13. Pinch the ends of the standoffs.
14. Pull the P.C. board (G) off the standoffs.
15. Remove the P.C. board (G) from the power supply (F).
Replacement
Page 4 - 88
4.29 Line Filter (B Model Beds)


Tools required:
13 mm socket
Ratchet
Needle nose pliers
Antistatic strap
1
Removal
1. Set the brakes.
WARNING:
4-90).
power supply (F).
NOTE:
battery cable.
10. Note the positions of the cables connected to the line filter (G).
Page 4 - 89

Figure 4-38. Line Filter
CAUTION:
12. Disconnect the cables from the line filter (G).
13. Remove the two screws (H) that attach the line filter (G) the bracket (H).
14. Remove the line filter (G).
Replacement
Page 4 - 90
4.30 Scale P.C. Board (B Model Beds)


Tools required:
13 mm socket
Ratchet
Needle nose pliers
Antistatic strap
Removal
1. Set the brakes.
WARNING:
4-92).
power supply (F).
NOTE:
battery cable.
9. Remove the power supply cover (E) power supply (F).
10. Note the positions of the cables connected to the scale P.C. board (G).
Page 4 - 91

Figure 4-39. Scale P.C. Board
CAUTION:
12. Disconnect the cables from the scale P.C. board (G).
14. Pull the P.C. board (G) off the standoffs (H).
Replacement
2. Calibrate the scale, refer to Scale Calibration on page 6-11.
Page 4 - 92
4.31 Siderail Interface P.C. Board (B Model Beds)


Tools required:
13 mm socket
Ratchet
Needle nose pliers
Antistatic strap
1
Removal
1. Set the brakes.
WARNING:
4-94).
power supply (F).
NOTE:
battery cable.
10. Note the positions of the cables connected to the interface P.C. board (G).
Page 4 - 93

Figure 4-40. Interface P.C. Board
CAUTION:
12. Disconnect the cables from the interface P.C. board (G).
14. Pull the P.C. board (G) off the standoffs (H).
Replacement
Page 4 - 94
4.32 Transformer (B Model Beds)


Tools required:
13 mm socket
Ratchet
Antistatic strap
1
Removal
1. Set the brakes.
WARNING:
4-96).
power supply (F).
NOTE:
battery cable.
10. Note the positions of the cables connected to the transformer (G).
Page 4 - 95

Figure 4-41. Transformer
CAUTION:
12. Disconnect the cables from the transformer (G).
13. Remove the screw (H) that secures the transformer (G) the power supply
(F).
14. Remove the washer (I) and spacers (J) from the transformer (G).
15. Remove the transformer (G).
Replacement
Page 4 - 96
4.33 Power Cord (B Model Beds)


Tools required:
13 mm socket
Ratchet
Wire cutters
1
Removal
1. Set the brakes.
WARNING:
4-98).
power supply (F).
NOTE:
battery cable.
10. Cut and remove the wire tie (G) that attaches the power cord (H) to the
bracket (I).
11. Cut and remove the cable ties that attach the power cord (H) to the wire
guide (J).
Page 4 - 97

Figure 4-42. Power Cord
Page 4 - 98

12. Remove the two screws (K) that attach the power cord (H) to the bed (L).
13. Remove the power cord (H) from the bed (L).
Replacement
1. Put the mark (M) on the power cord (H) so the edge of the mark (M) is
even with the edge of the wire guide (J).
2. Put the other mark (M) on the power cord (H) so the edge of the mark (M)
is even with the enclosure entrance on the power supply (F).
Page 4 - 99
4.34 Fuses (B Model Beds)


Tools required:
13 mm socket
Ratchet
Antistatic strap
1
Removal
1. Set the brakes.
WARNING:
4. For the mains fuses, do as follows, otherwise go to step 5.
a. Remove the two screws (A) from the retainers (C) (see figure 4-43 on
page 4-101).
b. Remove the retainers (C).
c. Remove the three screws (D) that attach the power supply cover (E) to
the power supply (F).
d. Remove the power supply cover (E).
NOTE:
battery cable.
f. Remove the power supply cover (E).
CAUTION:
g. Put on the antistatic strap.
Page 4 - 100

h. Remove the both fuses (G) from the interface P.C. board (H) (see
NOTE:
Replace both fuses at the same time.
NOTE:
The large fuses are for the 100 V through 127 V beds. The smaller fuses are for
the 220 V through 240 V beds.
5. For the battery fuses, do as follows:
a. Remove the three screws (I) from the battery cover (J).
b. Remove the battery cover (J).
c. Open the fuse holder (K).
NOTE:
The fuse holder is a twist type fuse holder.
d. Remove the fuse (L).
Page 4 - 101

Figure 4-44. Fuses
Page 4 - 102

Replacement
Page 4 - 103

NOTES:
Page 4 - 104
Chapter 5
Parts List
Service Parts Ordering

Using the parts lists in this manual, identify the part number(s) you require.
Find the product number and serial number on the product identification label
(A) (see figure 5-1 on page 5-1).
Figure 5-1. Product Identification Label Location
Page 5 - 1
Service Parts Ordering

Call Hill-Rom Technical Support at (800) 445-3720 with the following

information:
Customer account number
Purchase order number
Product number
Serial number
Part number(s)
To promptly order parts, request part prices and availability, or follow up on a
service order, use the following Hill-Rom fax number:
(812) 934-8472
Terms:
Net 30 days
F.O.B. Batesville, IN
Prepaid shipping charges added to invoice
All orders shipped ground transportation unless specified
Address all inquiries to:
ATTN TECHNICAL SUPPORTPARTS
HILL-ROM COMPANY, INC.
1069 STATE ROUTE 46 E
BATESVILLE IN 47006-9167
Address all return goods to:
ATTN SERVICE STORES
DISTRIBUTION CENTER DOOR D23
COUNTY ROAD 300E
BATESVILLE IN 47006-9167
NOTE:
To eliminate possible delays or incorrect billings, do not return any items
without a Return Material Authorization (RMA) number. When a return is
requested, an RMA packet is included with each order. This packet includes an
RMA number, instructions, and a shipping label. If an RMA number is not
available, obtain one by phoning Hill-Rom Technical Support at
(800) 445-3720.
Page 5 - 2
Exchange Policy
Exchange Policy
The following are policies for in-warranty and out-of-warranty exchanges from
Hill-Rom.
In-Warranty Exchanges
In some cases, Hill-Rom will request that parts/products be returned for
inspection. When this occurs, you are expected to return parts/products within
30 days of receipt of the exchange part. If you fail to return the inoperative
parts/products within the 30 day period, Hill-Rom will invoice your facility for
the full selling price of the parts/products.
NOTE:
The preceding billing procedure pertains only to parts/products that Hill-Rom
requests to be returned.
In some cases, the invoice accompanying the parts will show the full selling
price (only for internal use at Hill-Rom). Do not confuse this price with your
price.
Do not return any parts without an RMA number. When parts/products have
been requested to be returned, Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
phoning Hill-Rom Technical Support at (800) 445-3720.
Out-of-Warranty Exchanges
You are expected to return the inoperative parts/products within 30 days of
receipt of the exchange part. Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
phoning Hill-Rom Technical Support at (800) 445-3720. Hill-Rom will
invoice your facility for the full selling price of the parts/products. Upon return
of the inoperative parts/products, Hill-Rom will issue a credit to your facility
for the difference between the exchange price and the full selling price of
the parts/products.
Page 5 - 3
Warranty
Warranty
LIMITED WARRANTY
Hill-Rom Company, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our customers. Our
goal is Total Customer Satisfaction. In that spirit, Hill-Rom is proud to offer the following warranty.
GENERAL WARRANTY (APPLICABLE UNLESS A SPECIFIC WARRANTY IS LISTED)

Hill-Rom warrants to the original purchaser that its products and replacement parts shall be free from defects in material and
workmanship for a period of one (1) year from date of delivery. Hill-Roms obligation under this warranty is expressly
limited to supplying replacement parts and/or service for, or replacing, at its option, any product which is, in the sole
discretion of Hill-Rom, found to be defective. In addition to the foregoing one year warranty, Hill-Rom warrants to the
original purchaser that the frame and welds on its products will be free from structural defects for the life of the product. Any
product upgrade or modification initiated by Hill-Rom does not affect the original product warranty.
SPECIFIC WARRANTIES
MATTRESS WARRANTIES
Hill-Rom warrants to the original purchaser that its mattress product shall be free from defects in material and workmanship
for a period of two (2) years from date of delivery. However, electro mechanical mattress components (compressors, valves,
printed circuit boards, hoses, and couplers) are covered by the general one (1) year warranty.
EXPENDABLES WARRANTIES
A sixty (60) day limited warranty from date of delivery applies to expendable parts such as cushions, coverlets, software
diskettes, locator badge batteries, dome light incandescent bulbs, overhead fluorescent tubes, heating elements, temperature
probes, filter sheets, and microspheres. This warranty is limited to replacement of the parts covered.
TO OBTAIN PARTS AND SERVICE

In the United States, call Hill-Rom Technical Support Department at (800) 445-3720, Monday through Friday. In Canada,
call Hill-Rom Technical Support Department at (800) 267-2337, Monday through Friday. Outside the United States and
Canada, call your authorized Hill-Rom Distributor. In order to expedite service, we request you furnish the following
information: customer identification number, product model number, serial number, and description of problem. A qualified
specialist will provide, via telephone (United States and Canada), or FAX (Outside the United States and Canada),
troubleshooting assistance for facility personnel and provide necessary parts to make repairs. If troubleshooting determines
the need for on-site technical service, a qualified service representative will be dispatched. Replacement of non-technical
items will be the responsibility of the customer. If requested by Hill-Rom, products or parts for which a warranty claim is
made shall be returned prepaid to Hill-Roms factory.
OUT OF WARRANTY EXCHANGE POLICY
After the expiration of the original warranty, upon request, Hill-Rom will ship as a replacement, components such as selected:
motors and printed circuit boards, for like units returned to Hill-Rom by the original purchaser at a substantial savings. Please
call Hill-Rom Technical Support Department for current pricing.
PARTS AVAILABILITY POLICY
Hill-Rom will offer parts for new and remanufactured products for ten (10) years from date of sale; for communications
products for five (5) years from date of sale.
Note: Some original component parts and assemblies may not be available; functional equivalents may be substituted.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES
AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROMS OBLIGATION UNDER THESE
WARRANTIES SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES OR DELAYS. Some states, provinces, or countries do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply. Any improper or
negligent use, any alterations or repairs not in accordance with Hill-Roms manuals or performed by others in such manner as
in Hill-Roms sole judgment affects the product materially and adversely, shall void these warranties. These warranties do not
cover failures due to misuse, abuse, neglect, or lack of routine maintenance. No employee or representative of Hill-Rom is
authorized to change these warranties in any way or grant any other warranty unless in writing and signed by a Hill-Rom
officer. These warranties provide specific legal rights; but, there may be other available rights, which vary from state to state,
province to province, or country to country.
Revised July 6, 2001
Hill-Rom Company, Inc., 1069 State Route 46 E, Batesville, IN 47006-9167
Page 5 - 4
Warranty
NOTES:
Page 5 - 5
Recommended Spare Parts


For a recommended spare parts list to service five or more units, see
table 5-1 on page 5-6.
Table 5-1. Recommended Spare Parts
Part Number
Page 5 - 6
Quantity
Description
71073 (1170)
Pendant, without SideCom

Communication System
72781 (1170)
128593 (1170)
Pendant, with SideCom Communication

System
Fuse, AC (A model beds)
128594 (1170)
128595 (1170)
72992 (1170)
VE0137C
(1170)
VE0138C
(1170)
2
2
1
1
Fuse, battery
Fuse, SideCom Communication System
Power cord (A model beds)
Head motor
Thigh motor
VE0139B
(1170)
AG0036 (1170)
71434 (1170)
Foot motor
1
1
71667 (1170)
Hilow column (A model beds)

P.C. board assembly, siderail interface
(A model beds)
P.C. board assembly, SideCom
Communication System (universal
television (UTV) junction) (A model beds)
71377 (1170)
AG0034 (1170)
RO0108A
(1170)
2
1
Cable assembly, interconnect (A model

beds)
Brake detection switch
Caster, brake
RO0110A
(1170)
71460 (1170)
Caster, brake/steer
38827 (1170)
1 can
Bed controls (power supply) (A model

beds)
Paint, light neutral

Part Number
Quantity
Description
71535 (1170)
or
71646 (1170)
or
71644 (1170)
or
131687 (1700)
71538 (1170)
or
71647 (1170)
or
71645 (1170)
or
131686 (1700)
7061002 (1700)
133251 (1700)
CA0025 (1700)
129816 (1700)
1
1
132787 (1700)
132628 (1700)
129741 (1700)
1
1
1
133197 (1700)
Scale control pod P.C board (B model

beds)
133167 (1170)
133168 (1170)
133169 (1170)
133170 (1170)
133171 (1170)
133172 (1170)
133173 (1170)
133174 (1170)
1
1
1
1
1
1
1
1
Power cord, NEMA5-15P, 10A/250V

Power cord, 2073:2000, 10A/250V
Power cord, BS1363/A, 10A/250V
Power cord, CEE 7/7, 10A/250V
Power cord, AS3112 (Clear), 10A/250V
Power cord, GB2099.1-96, 10A/250V
Power cord, BS546, 10A/250V
Power cord, CE1,23-16-V11, 10A/250V
1
1
1
1
1
1
Label, siderail control, rh, with bed exit

and nurse call
Label, siderail control, rh, bed function
only
Label, siderail control, rh, with bed exit,
but no nurse call
Label, siderail control, rh, with bed func
tion and nurse call (B model beds)
Label, siderail control, lh, with bed exit and
nurse call
Label, siderail control, lh, bed function
only
Label, siderail control, lh, with bed exit,
but not nurse call
Label, siderail control, lh, with bed func
tion and nurse call (B model beds)
Fuse, 5 x 20 mm, 2.5A, 250 V TD, UL (B
model beds)
Fuse, .25 x 1.25, 5A, 250 V, TD, 3AG (B
model beds)
Hilow column (B model beds)
Siderail interface P.C. board (B model
beds)
P.C. board scale (B model beds)
P.C. board, motor control (B model beds)
SideCom Communication System P.C.
board (B model beds)
Page 5 - 7

Part Number
133175 (1170)
133176 (1170)
134752 (1170)
Page 5 - 8
Quantity
1
1
1
Description
Power cord, SB107-2-D1-10A, 10A/250V

NOTES:
Page 5 - 9
Base FrameA Model Beds


Figure 5-2. Base FrameA Model Beds
Page 5 - 10

Table 5-2. Base FrameA Model Beds
Item Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Part Number
Quantity
Description
VI0610A (1170)
CA0010 (1170)
S30545K (1170)
71649 (1170)
71788 (1170)
CA0011 (1170)
S30528K (1170)
RO0110A
(1170)
8
2
4
1
1
1
4
1
Screw
Cover, hilow column, painted
Cover
Label, brake/steer position, lh
Label, brake/steer position, rh
Foot end brake cover
Caster support
Caster, brake/steer
RO0108A
(1170)
VI0326 (1170)
VI0361 (1170)
VI0020 (1170)
CA0002 (1170)
S30527K (1170)
F11203A (1170)
VI0616A (1170)
72992 (1700)
VI0093 (1170)
QD0663 (1170)
71082 (1170)
S30526K (1170)
S30283B (1170)
71438 (1170)
CA0012 (1170)
CA0003 (1170)
CA0006 (1170)
VI0613A (1170)
AG0034 (1170)
S30531K (1170)
AG0036 (1170)
Caster, brake, anti-static
8
4
4
1
2
1
16
1
2
2
2
2
2
2
1
1
1
4
1
8
2
Screw
Nut
Bolt
Brake/steer pedal
Plastic bushing
Brake bar
Washer
Power cord
Screw
Push nut
Bumper
End cover
Accessory socket
Adapter, IV pole
Head end brake cover
Brake rod, head
Base frame assembly
Screw
Main bearing
Hilow column
Page 5 - 11

Item Number
30
31
32
33
Page 5 - 12
Part Number
VI0613 (1170)
72976 (1170)
VI0344 (1170)
CA0023 (1170)
Quantity
2
2
1
1
Description
Screw
Cable clamp
Screw
SideCom Communication System cable
bracket, painted

NOTES:
Page 5 - 13
Articulating FrameA Model Beds


Figure 5-3. Articulating FrameA Model Beds
Page 5 - 14

Table 5-3. Articulating FrameA Model Beds
Item Number
Part Number
Quantity
1
2
3
4
5
6
S30531K (1170)
CA0018 (1170)
QD0589 (1170)
VI0609A (1170)
ML5327 (1170)
VE0135A
(1170)
4
1
2
8
As required
2
S20992A (1170) 2
Plate, ground continuity
8
9
10
V10610A (1170)
S10959A (1170)
VE0137B
(1170)
VE0138C
(1170)
RM74478A
(1170)
2
6
1
Screw
Pin, pivot
Motor, head section
Motor, thigh section
Washer, nylon
VE0139C
(1170)
RM74803A
(1170)
VI0361 (1170)
QD1545A
(1170)
Motor, foot section
E-clip
4
4
Nut
Bumper
1
6
1
1
1
2
1
1
1
1
Weldment, intermediate frame

Mount, cable tie
Backrest weldment
Cover, short cable tray
Cover, long cable tray
Weldment, drainage hook
Screw
Nut
Pivot pin, CPR
Bracket
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
CA0001 (1170)
40421 (1170)
72854 (1170)
S30555K (1170)
S30548K (1170)
71494 (1170)
VI0020 (1170)
VI0361 (1170)
S11002A (1170)
CA0020 (1170)
Description
Bearing
Weldment, thigh and leg
End cap
Bolt
Adhesive
Gas spring
Page 5 - 15

Item Number
Part Number
Quantity
27
28
72494 (1170)
RM74804A
(1170)
29
30
VI0616A (1170) 2
RM74478A
2
(1170)
Washer, barb
Washer, nylon
31
32
33
34
VI0616A (1170)
71994 (1170)
VI0609A (1170)
72619 (1170)
Washer, barb
Spacer, head siderail
Screw
Bracket, CPR gas spring mount
Page 5 - 16
1
1
Description
2
2
2
1
Gas spring
E-clip

NOTES:
Page 5 - 17
Foot ExtensionA Model Beds


Figure 5-4. Foot ExtensionA Model Beds
Page 5 - 18

Table 5-4. Foot ExtensionA Model Beds
Item Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Part Number
71266 (1170)
S30314 (1170)
71438 (1170)
S30283B (1170)
S20998B (1170)
71265 (1170)
S30315A (1170)
71082 (1170)
QD0663 (1170)
S30534L (1170)
VI0554A (1170)
CA0013 (1170)
VI0608A (1170)
CA0005 (1170)
VI0613A (1170)
Quantity
1
2
2
2
2
2
4
2
2
2
8
1
2
1
2
Description
Handle, foot extension release
Stage poignee extension
Spacer, IV pole adapter
Accessory socket
Blade
Bar, foot extension
Guide, foot extend
Bumper
Push nut
Foot board socket
Screw
Extension, foot weldment
Screw
Extension, foot assembly
Screw, plastic
Page 5 - 19
Head SiderailA Model Beds


Figure 5-5. Head SiderailA Model Beds
Page 5 - 20

Table 5-5. Head SiderailA Model Beds
Item Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
Part Number
Quantity
Description
72862 (1170)
71090 (1170)
71091 (1170)
70746 (1170)
71019 (1170)
71062 (1170)
71536 (1170)
72290 (1170)
72656 (1170)
72207 (1170)
71514 (1170)
72581 (1170)
VI0601A (1170)
71535 (1170)
4 or 8
1
1
1
1
1
1
1
4
1
1
1
12 or 24
1
Screw with confirmer

Speaker cover
Speaker gasket
Speaker
Siderail, rh
Siderail, lh
Membrane switch, nurse call
Membrane switch, blank, kit
Standoff, P.C. board mount
Caregiver P.C. board, rh
Caregiver P.C. board, lh
Support, siderail P.C. board
Label, siderail control, rh, with bed exit
and nurse call
71538 (1170)
71646 (1170)
71647 (1170)
Label, siderail control, lh, with bed exit

and nurse call
Label, siderail control, rh, bed function
only
Label, siderail control, lh, bed function
only
71644 (1170)
71645 (1170)
72820 (1170)
72821 (1170)
QD1653A
(1170)
1
1
1
Label, siderail control, rh, with bed exit,

but no nurse call
Label, siderail control, lh, with bed exit,
but no nurse call
Label, angle indicator, rh
Label, angle indicator, lh
Level ball
71436 (1170)
71372 (1170)
CA0014 (1170)
S10951B (1170)
1
1
2
1
Cover, head
Siderail cable
Siderail arm, painted
Pivot pin, outer arm, upper
Page 5 - 21

Item Number
Part Number
Quantity
Description
18
19
S10956B (1170) 2
RM74478A
2
(1170)
Pivot pin, outer, lower

Washer, nylon
20
RM74803A
(1170)
E-clip
21
22
23
24
25
26
27
28
29
30
31
32
33
CA0009 (1170)
71087 (1170)
S10952B (1170)
71086 (1170)
71085 (1170)
CA0015 (1170)
28562 (1170)
S10953B (1170)
CA0016 (1170)
72991 (1170)
72791 (1170)
72862 (1170)
1
1
1
1
1
1
4
1
1
2
1
3
Siderail center arm assembly, painted

Cover, siderail center arm
Pivot pin, center arm, upper
Enclosure, center arm
Handle, siderail
Siderail mount, painted
Pal nut
Pivot pin, center arm, lower
Head siderail mounting bracket, painted
Spring guide
Spring, siderail dampening
34
CA0007 (1170)
Siderail mount assembly, head
Page 5 - 22

NOTES:
Page 5 - 23
Foot SiderailA Model Beds


Figure 5-6. Foot SiderailA Model Beds
Page 5 - 24

Table 5-6. Foot SiderailA Model Beds
Item Number
Part Number
Quantity
Description
1
2
3
S10953B (1170) 1
CA0017 (1170) 1
RM74803A
6
(1170)

Foot siderail mounting bracket, painted
E-clip
4
5
6
7
72990 (1170)
72862 (1170)
71087 (1170)
S10952B (1170)
2
3
1
1
Spring guide, assembly

Cover, center arm
8
9
10
11
12
13
14
CA0009 (1170)
S10951B (1170)
S10956B (1170)
71086 (1170)
71085 (1170)
CA0014 (1170)
RM74478A
(1170)
CA0008 (1170)
VI0601A (1170)
CA0015 (1170)
S30542L (1170)
71018 (1170)
71061 (1170)
71656 (1170)
QD1653A
(1170)
72792 (1170)
1
1
2
1
1
2
2

Pivot pin
Handle, siderail
Washer, nylon
1
6
1
1
1
1
1
1
Foot siderail mechanism

Cover
Siderail assembly, foot end, rh
Siderail assembly, foot end, lh
Label
Level ball
Spring, siderail, foot
15
16
17
18
19
20
21
22
Page 5 - 25
Footboard and HeadboardA Model Beds

Footboard and HeadboardA Model Beds

Figure 5-7. Footboard and HeadboardA Model Beds
Table 5-7. Footboard and HeadboardA Model Beds
Item Number
1
2
3
Page 5 - 26
Part Number
71650 (1170)
CA0004 (1170)
71549 (1170)
Quantity
1
1
1
Description
Label
Footboard or headboard assembly
CPR label
Plastic Sleep DeckA Model Beds

Plastic Sleep DeckA Model Beds

Figure 5-8. Plastic Sleep DeckA Model Beds
Table 5-8. Plastic Sleep DeckA Model Beds
Item Number
1
2
3
4
5
6
7
8
9
10
11
Part Number
Quantity
Description
71038 (1170)
71037 (1170)
71036 (1170)
1
1
1
Sleep surface panel, backrest

Sleep surface panel, seat
Sleep surface panel, knee
71035 (1170)
71515 (1170)
34400 (1170)
71525 (1170)
71526 (1170)
1
8
2
2
1
Sleep surface panel, foot

Rivet, plastic
Tape strip, bed exit
Bracket
Weldment, CPR bracket and spacer, rh
71527 (1170)
1
VI0615A (1170) 20
Weldment, CPR bracket and spacer, lh

Screw
Page 5 - 27
Motor Control BoxA Model Beds


Figure 5-9. Motor Control BoxA Model Beds
Page 5 - 28

Table 5-9. Motor Control BoxA Model Beds
Item Number
Part Number
Quantity
Description
1
2
3
VI0608A (1170) 2
VI0616A (1170) 2
71460 (1170)
1
Screw
Washer
Control box assembly (does not contain
batteries)
4
5
128593 (1170)
QD1642A
(1170)
QD1755A
(1170)
QD1873A
(1170)
2
2
Fuse, AC
Battery
Cable assembly
Cable assembly
128594 (1170)
128595 (1170)
1
1
Fuse, battery
Fuse, SideCom Communication System
6
7
8
9
Page 5 - 29
CPR CablesA Model Beds


Figure 5-10. CPR CablesA Model Beds
Table 5-10. CPR CablesA Model Beds
Item Number
1
2
3
4
5
6
7
Page 5 - 30
Part Number
Quantity
Description
71527 (1170)
VI0615A (1170)
71520 (1170)
71526 (1170)
1
8
1
1

Screw
CPR cable
71660 (1170)
S10499 (1170)
2
2
Handle, CPR, red

Nut, CPR handle

NOTES:
Page 5 - 31
Control CablesA Model Beds


Figure 5-11. Control CablesA Model Beds
Page 5 - 32

Table 5-11. Control CablesA Model Beds
Item Number
Part Number
Quantity
Description
1
2
3
4
71459 (1170)
71762 (1170)
71772 (1170)
QD1678G
(1170)
1
1 (per side)
1
1

Siderail cable
Interface P.C. board cable
Foot hilow column extension cable
5
6 (not shown)
71761 (1170)
71073 (1170)
1
1
7 (not shown)
72781 (1170)
Pendant cable
Pendant, with SideCom Communica
tion System
Page 5 - 33
Interface Control BoxA Model Beds


Figure 5-12. Interface Control BoxA Model Beds
Page 5 - 34

Table 5-12. Interface Control BoxA Model Beds
Item Number
1
2
3
4
5
6
7
Part Number
Quantity
Description
VI0601A (1170) 13
CA0021 (1170) 1
71441 (1170)
1

Bracket, lh, painted
Lid, junction box
VI0426 (1170)
71434 (1170)
71667 (1170)
3
1
1
Screw, plastic
P.C. board, siderail interface
P.C. board assembly, SideCom
Communication System (universal
television (UTV) junction)
71793 (1170)
71791 (1170)

board (five-wire)
board (wired radio)
8
9
71440 (1170)
71704 (1170)
71705 (1170)
71552 (1170)
1
1
1
1
10
CA0022 (1170)
Junction box
Vertical seal, base bed
Vertical seal, communication
Vertical seal, SideCom Communication
System models
Bracket, rh, painted
Page 5 - 35
Base FrameB Model Beds


Figure 5-13. Base FrameB Model Beds
Page 5 - 36

Table 5-13. Base FrameB Model Beds
Item Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
Part Number
Quantity
Description
VI0610A (1170)
132180 (1170)
S30545K (1170)
71649 (1170)
71788 (1170)
CA0011 (1170)
S30528K (1170)
RO0110A
(1170)
8
2
4
1
1
1
4
1
Screw
Cover, column
Cover
Label, brake/steer position, lh
Label, brake/steer position, rh
Foot end brake cover
Caster support
Caster, brake/steer
RO0108A
(1170)
VI0326 (1170)
VI0361 (1170)
VI0020 (1170)
135216 (1170)
S30527K (1170)
F11203A (1170)
VI0616A (1170)
133167 (1170)
133168 (1170)
133169 (1170)
133170 (1170)
133171 (1170)
133172 (1170)
133173 (1170)
133174 (1170)
133175 (1170)
133176 (1170)
134752 (1170)
Caster, brake, anti-static
8
4
4
1
2
1
16
1
1
1
1
1
1
1
1
1
1
1
VI0093 (1170)
QD0663 (1170)
2
2
Screw
Nut
Bolt
Brake/steer pedal
Plastic bushing
Brake bar
Washer
Power cord, 2073:2000, 10A/250V
Power cord, BS1363/A, 10A/250V
Power cord, CEE 7/7, 10A/250V
Power cord, AS3112 (Clear), 10A/250V
Power cord, GB2099.1-96, 10A/250V
Power cord, BS546, 10A/250V
Power cord, CE1,23-16-V11, 10A/250V
Power cord, SB107-2-D1-10A,
10A/250V
Screw
Push nut
Page 5 - 37

Item Number
Part Number
Quantity
Description
19
20
21
22
23
24
25
26
27
71082 (1170)
S30526K (1170)
S30283B (1170)
71438 (1170)
CA0012 (1170)
CA0003 (1170)
CA0006 (1170)
132251 (1170)
AG0034 (1170)
2
2
2
2
1
1
1
2
1
Bumper
End cover
Accessory socket
Adapter, IV pole
Head end brake cover
Brake rod, head
Base frame assembly
Load beam assembly
28
29
30
31
32
33
132054 (1170)
CA0025 (1170)
132080 (1170)
VI0613A (1170)
132369 (1170)
132822 (1170)
2
2
2
4
2
2
Slide block
Hilow column
Slide block assembly
Screw
Wire guide, plastic
Cross beam weldment, non-scale
Page 5 - 38

NOTES:
Page 5 - 39
Articulating FrameB Model Beds


Figure 5-14. Articulating FrameB Model Beds
Page 5 - 40

Table 5-14. Articulating FrameB Model Beds
Item Number
Part Number
Quantity
Description
1
2
3
4
5
6
S30531K (1170)
CA0018 (1170)
QD0589 (1170)
VI0609A (1170)
ML5327 (1170)
VE0135A
(1170)
4
1
2
8
As required
2
Bearing
Weldment, thigh and leg
End cap
Bolt
Adhesive
Gas spring
QD2346 (1170)
Ground strap, thigh frame to intermediate

frame
QD2345 (1170)
Ground strap, head frame to intermediate

frame
Screw
Pin, pivot
Motor, head section
8
9
10
V10610A (1170) 2
S10959A (1170) 6
VE0137B
1
(1170)
11
VE0138C
(1170)
RM74478A
(1170)
VE0139C
(1170)
Motor, thigh section
Washer, nylon
Motor, foot section
RM74803A
(1170)
VI0361 (1170)
QD1545A
(1170)
132188 (1170)
72274 (1170)
72854 (1170)
S30555K (1170)
S30548K (1170)
71494 (1170)
VI0609A (1170)
E-clip
4
4
Nut
Bumper
1
4
1
1
1
2
2
Weldment, intermediate frame

Mount, cable tie
Backrest weldment
Cover, short cable tray
Cover, long cable tray
Weldment, drainage hook
Screw
12
13
14
15
16
17
18
19
20
21
22
23
Page 5 - 41

Item Number
Part Number
Quantity
Description
24
25
26
27
28
VI0361 (1170)
S11002A (1170)
72619 (1170)
72494 (1170)
RM74804A
(1170)
1
1
1
1
1
Nut
Pivot pin, CPR
Bracket, CPR gas spring mount
Gas spring
E-clip
29
30
31
32
VI0616A (1170)
VI0608 (1170)
VI0616A (1170)
71994 (1170)
2
4
2
2
Washer, barb
Screw
Washer, barb
Spacer, head siderail
Page 5 - 42

NOTES:
Page 5 - 43
Foot ExtensionB Model Beds


Figure 5-15. Foot ExtensionB Model Beds
Page 5 - 44

Table 5-15. Foot ExtensionB Model Beds
Item Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Part Number
71266 (1170)
S30314 (1170)
71438 (1170)
S30283B (1170)
S20998B (1170)
71265 (1170)
S30315A (1170)
71082 (1170)
QD0663 (1170)
S30534L (1170)
VI0554A (1170)
CA0013 (1170)
VI0608A (1170)
CA0005 (1170)
VI0613A (1170)
Quantity
1
2
2
2
2
2
4
2
2
2
8
1
2
1
2
Description
Handle, foot extension release
Stage poignee extension
Adapter, IV pole
Accessory carrier
Leaf
Bar, foot extension
Extension pad
Bumper
Push nut
Fixing device
Screw
Extension, foot weldment
Screw
Extension, foot assembly
Screw, plastic
Page 5 - 45
Head SiderailB Model Beds


Figure 5-16. Head SiderailB Model Beds
Page 5 - 46

Table 5-16. Head SiderailB Model Beds
Item Number
1
2
3
4
5
6
7
Part Number
Quantity
Description
12
13
14
72290 (1170)
72862 (1170)
71090 (1170)
71091 (1170)
70746 (1170)
28562 (1170)
128804 (1170)
129656 (1170)
71019 (1170)
71062 (1170)
71536 (1170)
71795 (1170)
4214102 (1170)
131573 (1170)
131572 (1170)
128803 (1170)
131571 (1170)
131724 (1170)
129658 (1170)
129441 (1170)
49199 (1170)
73004 (1170)
1
4 or 8
1
1
1
4
1
1
1
1
1
1
4
1
1
1
1
1
1
1
1
1
Label, blank, speaker cover

Screw hi-lo
Speaker cover
Gasket, cover
Speaker
Nut
Siderail, rh (scale beds)
Siderail, lh (scale beds)
Siderail, rh (non-scale beds)
Siderail, lh (non-scale beds)
Membrane switch, nurse call
Membrane switch, nurse call, blank
Screw
Scale display, with bed exit, rh
Scale display, without bed exit, rh
Scale display, with bed exit, lh
Scale display, without bed exit, lh
Display axel, weldment, short, lh
Display axel, weldment, long, rh
Pivot insert
Spring
Cable assembly
15
133197 (1170)
Assembly, scale display P.C. board
8
9
10
11
Page 5 - 47

Item Number
16
17
18
19
20
21
22
23
24
Page 5 - 48
Part Number
Quantity
Description
71647 (1170)
131686 (1170)
1
1
Label, caregiver control, bed function, lh

Label, caregiver control, bed function and
nurse call, lh
71538 (1700)
Label, caregiver control, bed function,

bed exit, and nurse call, lh
71645 (1700)
71646 (1170)
131687 (1170)
1
1

bed exit, nurse call and TP, lh
Label, caregiver control, bed function, rh
Label, caregiver control, bed function and
nurse call, rh
71535 (1170)

bed exit, and nurse call, rh
71644 (1170)
VI0601A (1170)
72581 (1170)
72656 (1170)
125939 (1170)
71514 (1170)
72820 (1170)
72821 (1170)
QD1653A
(1170)
129442 (1170)
131857 (1170)
133011 (1170)
133012 (1170)
133013 (1170)
133015 (1170)
133016 (1170)
133017 (1170)
133018 (1170)
133019 (1170)
12 or 24
1
4
1
1
1
1
1

bed exit, nurse call and TP, rh
Screw
Support, siderail P.C. board
Standoff, P.C. board mount
Siderail signal conditioning P.C. board, rh
Siderail signal conditioning P.C. board, lh
Label, angle indicator, rh
Label, angle indicator, lh
Level ball
1
1
1
1
1
1
1
1
1
1
Spacer
Label, scale (English)
Label, scale (Japanese)
Label, scale (Simplified Chinese)
Label, scale (French)
Label, scale (Traditional Chinese)
Label, scale (Thai)
Label, scale (Korean)
Label, scale (Portuguese)
Label, scale (Spanish)

NOTES:
Page 5 - 49
Head Siderail MountingB Model Beds


Figure 5-17. Head Siderail MountingB Model Beds
Page 5 - 50

Table 5-17. Head Siderail MountingB Model Beds
Item Number
Part Number
Quantity
Description
1
2
3
4
5
6
CA0007 (1170)
71372 (1170)
CA0014 (1170)
S10951B (1170)
S10956B (1170)
RM74478A
(1170)
1
1
2
1
2
2
Siderail mount assembly, head

Siderail cable
Pivot pin, outer, lower
Washer, nylon
RM74803A
(1170)
E-clip
8
9
10
11
12
13
14
15
16
17
18
19
20
72862 (1170)
71087 (1170)
S10952B (1170)
71086 (1170)
71085 (1170)
CA0015 (1170)
71436 (1170)
CA0016 (1170)
72991 (1170)
72791 (1170)
CA0009 (1170)
S10953B (1170)
VI0601A (1170)
3
1
1
1
1
1
1
1
2
1
1
1
6
Screw
Cover, siderail center arm
Handle, siderail
Cover, head
Head siderail mounting bracket, painted
Spring guide
Spring, siderail dampening
Screw
Page 5 - 51
Foot SiderailB Model Beds


Figure 5-18. Foot SiderailB Model Beds
Page 5 - 52

Table 5-18. Foot SiderailB Model Beds
Item Number
Part Number
Quantity
Description
1
2
3
S10953B (1170) 1
CA0017 (1170) 1
RM74803A
6
(1170)

Foot siderail mounting bracket, painted
E-clip
4
5
6
7
72990 (1170)
72862 (1170)
71087 (1170)
S10952B (1170)
2
3
1
1
Spring guide, assembly

Cover, center arm
8
9
10
11
12
13
14
CA0009 (1170)
S10951B (1170)
S10956B (1170)
71086 (1170)
71085 (1170)
CA0014 (1170)
RM74478A
(1170)
CA0008 (1170)
VI0601A (1170)
CA0015 (1170)
S30542L (1170)
71018 (1170)
71061 (1170)
71656 (1170)
QD1653A
(1170)
72792 (1170)
1
1
2
1
1
2
2

Pivot pin
Handle, siderail
Washer, nylon
1
6
1
1
1
1
1
1
Foot siderail mechanism

Cover
Siderail assembly, foot end, rh
Siderail assembly, foot end, lh
Label
Level ball
Spring, siderail, foot
15
16
17
18
19
20
21
22
Page 5 - 53
Footboard and HeadboardB Model Beds

Footboard and HeadboardB Model Beds

Figure 5-19. Footboard and HeadboardB Model Beds
Table 5-19. Footboard and HeadboardB Model Beds
Item Number
1
2
3
Page 5 - 54
Part Number
71650 (1170)
CA0004 (1170)
71549 (1170)
Quantity
1
1
1
Description
Label
Footboard or headboard assembly
CPR label
Plastic Sleep DeckB Model Beds

Plastic Sleep DeckB Model Beds

Figure 5-20. Plastic Sleep DeckB Model Beds
Table 5-20. Plastic Sleep DeckB Model Beds
Item Number
Part Number
Quantity
Description
1
2
3
135264 (1170)
71037 (1170)
71036 (1170)
1
1
1
Sleep surface panel, backrest assembly

Sleep surface panel, seat
Sleep surface panel, knee
4
5
6
71035 (1170)
71515 (1170)
34400 (1170)
1
8
2
Sleep surface panel, foot

Rivet, plastic
Tape strip, bed exit
Page 5 - 55
Motor Control BoxB Model Beds


Figure 5-21. Motor Control BoxB Model Beds
Page 5 - 56

Table 5-21. Motor Control BoxB Model Beds
Item Number
Part Number
Quantity
Description
1
2
3
VI0601A (1170) 7
132547 (1170)
1
QD1642A
2
(1170)
Screw
Cover assembly, battery compartment
Battery, 12 V
4
5
132219 (1170)
128816 (1170)
128829 (1170)
129816 (1170)
2
1
1
1
Washer
Transformer, North America
Transformer, International
Siderail interface P.C. board
15
130189 (1170)
127865 (1170)
132546 (1170)
132094 (1170)
70611 (1170)
132787 (1170)
130628 (1170)
VI0395 (1170)
4476703 (1170)
4776701 (1170)
129741 (1170)
1
1
1
1
1
1
1
4
1
1
1
16
17
18
19
20
21
22
23
132934 (1170)
132628 (1170)
3976301 (1170)
132935 (1170)
132093 (1170)
VI0608A (1170)
7061002 (1170)
133251 (1170)
5
1
5
2
1
2
2
2
Siderail interface P.C. board, non-scale

Label, blank
Cover
Bracket
Line filter
P.C. board, scale
Box
Screw
UTV adapter, Zenith 92
UTV adapter, standard analog
board
Standoff
P.C. board, motor control
Standoff
Standoff
Bracket
Screw
Fuse, 2.5A, 5 x 20 mm
Fuse, 5A, 0.25" x 1.25"
6
7
8
9
10
11
12
13
14
Page 5 - 57
CPR CablesB Model Beds


Figure 5-22. CPR CablesB Model Beds
Table 5-22. CPR CablesB Model Beds
Item Number
1
2
3
4
5
6
Page 5 - 58
Part Number
71527 (1170)
132082 (1170)
71520 (1170)
71526 (1170)
510499 (1170)
71660 (1170)
Quantity
1
6
1
1
2
2
Description
Rivet
CPR cable
Nut, CPR handle
Handle, CPR, red

NOTES:
Page 5 - 59
Control CablesB Model Beds


Figure 5-23. Control CablesB Model Beds
Page 5 - 60

Table 5-23. Control CablesB Model Beds
Item Number
Part Number
Quantity
Description
1
2
3
4 (not shown)
131876 (1170)
71762 (1170)
71761 (1170)
71073 (1170)
1
1 (per side)
1
1

Siderail cable
Pendant cable
5 (not shown)
72781 (1170)
Pendant, with SideCom Communica

tion System
Page 5 - 61

NOTES:
Page 5 - 62
Chapter 6
General Procedures
Cleaning and Care
WARNING:
Follow the product manufacturers instructions. Failure to do so could
result in personal injury or equipment damage.
SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so could result in
SHOCK HAZARD:
Do not expose the unit to excessive moisture. Personal injury or
equipment damage could occur.
CAUTION:
Do not use harsh cleaners, solvents, or detergents. Equipment damage
could occur.
General Cleaning
Clean the unit with a lightly dampened cloth and ordinary disinfectants. Do not
use excessive liquid.
Steam Cleaning
Do not use any steam cleaning device on the CareAssist Bed. Excessive
moisture can damage mechanisms in this unit.
Page 6 - 1
Component Handling
Cleaning Hard to Clean Spots

To remove difficult spots or stains, use standard household cleaners and a soft
bristle brush. To loosen heavy, dried-on soil or excreta, you may first need to
saturate the spot.
Disinfecting
When there is visible soilage and between patients, we recommend that you
disinfect the unit with a tuberculocidal disinfectant. (For customers in the US,
the disinfectant should be registered with the Environmental Protection
Agency.)
Dilute disinfectants and germicides as specified on the manufacturers label.
Do not spray the disinfectant onto power cord terminals or bed control
switches.
Component Handling
CAUTION:
To help prevent component damage, make sure your hands are clean,
and only handle the P.C. board by its edges.
CAUTION:
to do so could result in component damage.
CAUTION:
protective bag. Equipment damage can occur.
P.C. Board
When servicing the P.C. board, follow good handling practices. Mishandling a
P.C. board can cause the following:
P.C. board damage
Shortened P.C. board life
Unit malfunctions
Page 6 - 2
Lubrication Requirements
Observe the following P.C. board handling rules:

Make sure your hands are clean and free of moisture, oily liquids, etc.
Only handle the P.C. board by its outer edges.
Do not touch the P.C. board components. Finger contact with the board
surface and/or with its components can leave a deposit that will result in
board (and component) deterioration.
When working with electronics, wear an appropriate antistatic strap, and
make sure it is properly grounded.
Service the removed P.C. board at a static-free workstation that is properly
grounded.
protective bag.
Lubrication Requirements
There are no lubrication requirements for the CareAssist Bed.
Page 6 - 3
Preventive Maintenance
WARNING:
Only the facility-authorized personnel should service the CareAssist
Bed. Servicing performed by unauthorized personnel could result in
The CareAssist Bed should be subject to an efficient maintenance
programme. This will ensure the long life and productivity of the CareAssist
Bed and help to reduce downtime due to excessive wear failures.
An annual service of the bed is advised in order to maintain its characteristics
and performance.
Every 3 years, the batteries should be replaced by a facility-authorized
maintenance personnel.
Every 5 years, the bed exit tape switches should be replaced by a facilityauthorized maintenance personnel.
Page 6 - 4
Preventive Maintenance Schedule

Table 6-1. Preventive Maintenance Schedule
Function
Overall condition,
frame and welded
assemblies
Procedure
Check the overall condition of the bed.
Check that the structure and welded assemblies are in good working
condition and that there are no impacts or corrosion.
Do any necessary repairs or paint retouches, replace parts if
necessary.
Observe the symmetry of the bed and check that the bed frame and
base are not twisted. Do any necessary repairs or paint retouches.
Check that all labels are installed and can be read, replace them if
necessary.
Headboard and
footboard
AC power cable
Check the appearance, attachment and safety of the headboard and

footboard. Replace if necessary.
Check that there are no cuts, scrapes, or breaks in the AC power
cable or connector. Replace the AC power cable if necessary.
Leakage current
Unplug the bed from its power source.

Connect the bed to the safety tester and connect this device to the
power outlet.
Check that the bed is correctly supplied by the test device: control
unit LEDs lit (unlock the functions if necessary).
Measure the leakage current measures without operating any
function.
The value must be less than 100 A.
Check the AC power cable and power supply unit if the value is
outside of the specifications (0.2 Ohms).
Patient pendant
Replace the AC power cable or power supply unit if necessary.

Disconnect the patient pendant and check the condition of the con
nector. Then reconnect or replace the pendant.
Test each of the buttons to check that they activate the correct func
tion and that they do not work intermittently by pressing each button
for several seconds. Each movement must be continuous.
Replace the pendant if necessary.
Page 6 - 5
Function
Hilow columns
Procedure
Inspect the column assembly for the presence and tightness of the
attachment screws and the snap ring at the bottom of the column.
Repair as necessary.
Fully raise and lower the bed frame one time.
Make sure there is no friction or abnormal noises and that no audible
overload indication can be heard during the movement.
Make sure the Bed Not Down position indicator illuminates on the
control pendant and goes out when the bed is in the low position.
Replace the defective column(s) in the event of a malfunction.
Troubleshoot in the event of a doubt.
Head section motor
Inspect the actuator assembly. Make sure the pins and retaining clips
are intact and not missing.
Fully raise and lower the head section. Make sure there is no friction
or abnormal noises and that no audible overload indication can be
heard during the movement.
Repair as necessary.
Plastic sleep deck
Fully raise and lower the head section.

Check for binding during the head section movement.
Make sure the hard surface and its drive system are in good
condition.
Make sure there is no friction or abnormal noises.
Replace any damaged parts.
Remove each hard surface (except the head section) and check its
condition.
Replace if necessary.
Page 6 - 6
Function
CPR release
Procedure
Inspect the handles, cables and CPR mechanism on the head motor.
Make sure the screws are present and fully tightened.
Make sure the two CPR release handles, cable and CPR mechanism
on the head motor are in good condition.
Raise the head section to the high position, then activate one of the
CPR releases. Make sure t the head section lowers. Adjust the CPR
cable as necessary. Do the same tests on the other side of the bed.
Release the CPR handles and make sure the mechanism locks
correctly by operating the Head Up control for a few seconds. The
elevation movement must be observed.
Replace the head section motor as necessary.
Head section gas

springs
Inspect the assembly of the gas springs. Check that the screws are
present and fully tightened.
Make sure there is no oil on its shaft.
Fully raise the head section. Activate the CPR function. Make sure
the head section lowers rapidly to the intermediate position then
gradually to the low position.
Knee section motor
Replace as necessary.
Inspect the knee section motor. Make sure the pins and retaining
clips are not missing.
Fully raise and lower knee section. make sure there is no friction or
abnormal noises and that no audible overload indication can be heard
during the movement.
Automatic Contour
Make sure the knee section rises up to mid-height when the head
section is raised from the low position, and that it lowers
automatically when the head section lowers and the head section
reaches the low position.
Replace the actuator or defective unit if necessary.
Page 6 - 7
Function
Foot section motor
Procedure
Raise the knee section to the mid-height position.
Inspect the foot actuator. Make sure the pins and retaining rings are
present.
Fully raise and the foot section.
Dining Chair
Position
Make sure the Chair, head section, thigh section and foot section
functions are not locked out.
Activate the chair function and make sure the three sections to the
required position.
Return the sleep deck to the flat position.
Troubleshoot as required.
Trendelenburg/
Reverse
Trendelenburg
Activate the Trendelenburg function.

Activate the Reverse Trendelenburg function.
Battery
Make sure that the bed is unplugged from its power source.
Operate all the functions using the caregiver controls.
Charge the batteries or replace them if necessary.
Check the date indicated on the batteries, replace the battery if the
date is over three years.
Scale System
Bed Exit System
Calibrate the scale. Refer toScale Calibration on page 6-11.

Ensure the Bed Exit System works properly.
Replace worn or defective parts as needed.
Page 6 - 8
Function
Siderails
Procedure
Make sure the head and foot siderails are not bent or twisted.
Make sure the latch mechanism operates correctly. An audible click
must be heard.
Remove the siderail cover, and make sure the mounting screws are
tight.
Inspect the cable routing for pinching, binding, and damage.
Make sure all functions on the caregiver control operate correctly.
Repair or replace the siderail as necessary.
Foot extension
Pivot points
Casters
Operate the foot extension to make sure the movement is correct and
that it locks properly into the different positions when the lever is
released.
Repair or replace the foot extension as required.
Make sure the articulations of the bed operate without making any
noise (high low column bearings, head and thigh sections).
Lubricate as necessary.
Check for cuts, wear and quality of the tread, etc.
Replace if necessary.
Braking and steering Check the brakes to see whether the bed moves when the brake bar is
pressed. Repair as necessary.
Make sure the steering mechanism. Replace or adjust the steering
control elements of the steering caster if necessary. Replace the
caster if necessary.
Plug the bed into an appropriate power source and set the brake bar
to neutral. Make sure the alarm is heard.
Accessories
Set the brakes on the bed. make sure the alarm stops sounding.
Check the proper operation of any accessories installed on the bed.
Replace any missing or damaged parts.
SideCom
Communication
System
Inspect and test the communication junction box.

Make sure the SideCom Communication System features operate
correctly. Inspect the communication cable, including the male and
female pins in the plug.
Page 6 - 9
Preventive Maintenance Checklist

Table 6-2. Preventive Maintenance Checklist
Date
Manufacturer
Hill-Rom
Model Number
Serial Number
Total Cost for
this Page
Functions
Overall condition
Head and footboards
AC power cord
Leakage current
Patient pendant
Hilow columns
Head section motor
Plastic sleep deck
CPR release
Head section gas spring
Knee section motor
Automatic contour
Foot section motor
Trendelenburg/Reverse
Trendelenburg
Battery
Siderails
Foot extension
Pivot points
Casters
Braking and steering
Accessories
SideCom
Scale Calibration
Bed Exit System
Labor Time:
Repair Cost:
Inspected by:
Legend
L=Lube
C=Clean
A=Adjust
R=Repair or
Replace
O=Okay
N=Not
Applicable
Remarks:
Page 6 - 10
6.1 Scale Calibration

6.1
Scale Calibration
Tools required:

250 lb (113 kg) of weight in 25 lb (11 kg) increments
The scale calibration weight must be between 100 and 250 lb (45 kg and
113 kg).
1. Make sure the bed is at a comfortable height to add and remove the
weights.
2. Make sure the bed is level.
3. Remove the mattress.
4. Set the brakes.
6. Remove the four screws (A) that attach the battery cover (B) to the power
supply (C) (see figure 6-1 on page 6-12).
7. Remove the cover (B).
8. Lower the head section.
SHOCK HAZARD:
Failure to follow facility protocols may cause death or serious personal
injury.
9. Press and release the calibration switch (D) on the scale P.C. board (E).
The display changes to 100.0.
10. Use the +/- switches (next to the calibration switch) to adjust the weight up
or down to match the calibration weight.
11. When the correct weight is shown, press and release the calibration switch.
12. The display should change to CAL0. Do not touch the bed as it zeroes.
Page 6 - 11

Figure 6-1. Scale Calibration Switch
Page 6 - 12

13. When the bed is zeroed, the display changes to CAL1 and one tone sounds.
14. Add the calibration weight to the left head of the bed over the load cell. Do
not touch the bed.
NOTE:
For best results, put the weight over the load cell.
15. After approximately 30 seconds the display changes to CAL2, and two
tones will sound.
NOTE:
The time may change because of the environmental conditions.
16. Remove the calibration weight. Do not touch the bed.
17. After approximately 30 seconds, the display changes to CAL3 and three
tones sound.
18. Add the calibration weight to the left foot of the bed, over the load cell. Do
not touch the bed.
19. After approximately 30 seconds, the display changes to CAL4 and four
tones sound.
21. After approximately 30 seconds, the display changes to CAL5 and five
tones sound.
22. Add the calibration weight to the right foot of the bed, over the load cell.
Do not touch the bed.
23. After approximately 30 seconds, the display changes to CAL6 and six
tones sound.
25. After approximately 30 seconds, the display changes to CAL7 and seven
tones sound.
26. Add the calibration weight to the right head of the bed over the load cell.
Do not touch the bed.
27. The bed will beep 1 time then display the current weight if enabled.
Page 6 - 13
28. Add the calibration weight to the middle of the bed.

29. Make sure the weight shown on the scale display matches the calibration
weight.
30. Remove the calibration weight.
32. Install the battery cover (B) on the power supply (C).
33. Install the four screws (A) to attach the battery cover (B) to the power
supply (C).
Page 6 - 14
Chapter 7
Accessories
Accessories
For CareAssist Bed accessories, see table 7-1 on page 7-1.
Table 7-1. Accessories List
Product Number
P158
P27601
P2217
P734EA1
P731EA3
P163
Description
Infusion Support System
Oxygen Tank Holder
Standard IV Pole
Mattress Pad Extender
Mattress
Adapter Bracket
7
Page 7 - 1
7.1 Infusion Support SystemP158

7.1
Infusion Support SystemP158

Tools required:
None
The Infusion Support System (ISS) consists of a movable and adjustable IV

rod that attaches to the head end of the system. The pole supports IV pumps or
bags in a vertical orientation and raises or lowers the pumps or bags with
respect to the bed frame.
Each Infusion Support System can support one infusion pump plus two liters
of intravenous solution.
Installation
WARNING:
Do not exceed ISS pole weight capacity. Personal injury or equipment
damage could occur.
WARNING:
When lowering the upper section of an ISS pole, always grasp and hold
the upper section of the pole before twisting the release knob. Failure to
do so could result in personal injury or equipment damage.
1. Install the P163 adapter into any of the four equipment sockets.
2. Install the ISS pole into the adapter.
3. Hang up to 40 lb (18 kg) on the ISS pole.
CAUTION:
Do not mount infusion pumps on the lower section of an IV rod.
Interference with head section articulation could result.
4. Hang pumps on the upper section of an ISS pole.
Removal
Do the installation procedure in reverse order.
Page 7 - 2
7.2 Oxygen Tank HolderP27601

7.2
Oxygen Tank HolderP27601

Tools required:
None
The oxygen tank holder attaches to the bed in a vertical position. The Oxygen
Tank Holder accommodates one E-size oxygen tank with a regulator. The
mounting points are located at each corner of the bed and permit the affixed
oxygen tank holders to pivot.
WARNING:
If the oxygen tank holder is placed at the foot end of the bed, make sure
the Knee Up/Down controls are locked out. Failure to do so can result in
caregiver, patient, or visitor injury if the foot section fully lowers and the
holder becomes dislodged from the bed.
Installation
1. Install the mounting bar vertically into an equipment socket at any corner
of the bed.
2. Place one E-size oxygen tank in the holder.
3. Tighten the holder thumbscrew.
NOTE:
The thumbscrew keeps the oxygen tank from rotating in the holder.
Removal
1. Loosen the thumbscrew that holds the tank securely in the holder.
2. Lift the tank out of the holder.
3. Lift up on the tank holder, and remove it from the equipment socket.
7
Page 7 - 3
7.3 Standard IV PoleP2217

7.3
Standard IV PoleP2217
Tools required:
None
The IV pole is a removable, telescopic pole that installs at any of the four
corners of the system in the holes provided.
WARNING:
Do not exceed IV rod weight capacity, personal injury or equipment
damage could result.
WARNING:
When lowering the upper section of an IV rod, always grasp and hold
the upper section of the pole before pulling the release knob. Failure to
do so could result in personal injury or equipment damage.
Installation
Install the IV rod in an equipment socket at any corner of the bed.
Removal
Reverse the installation procedure to remove the IV Rod.
Page 7 - 4
7.4 Mattress Pad ExtenderP734EA1

7.4
Mattress Pad ExtenderP734EA1

Tools required:
None
Installation
1. Extend the foot section (A) (see figure 7-1 on page 7-5).
Figure 7-1. Mattress Pad Extender
m330_121
2. Insert the extender between the footboard and mattress.
Removal
Reverse the installation procedure to remove mattress pad extender.
7
Page 7 - 5
7.5 MattressP731EA3
7.5
MattressP731EA3
Tools required:
None
Installation
1. Lower all four siderails.
2. Set the mattress on the sleep deck.
Removal
Reverse the installation procedure to remove the mattress.
Page 7 - 6
Global Headquarters
Hill-Rom Company, Inc.
1069 State Route 46 E
Batesville, IN 47006-9167
Tel: 800-445-3720
www.hill-rom.com
USA Rental Therapy

4349 Corporate Road
Charleston, SC 29405
Tel: 800-638-2546
St. Paul, MN USA

1020 W. County Road F
St. Paul, MN 55126
Tel: 651-490-1468 or 800-426-4224
www.thevest.com
Belgique / Belgi
Distribal
Admiral De Boisot Straat 19-21
2000 Antwerpen
Tel: +32 (0)32 38 43 15
Fax: +32 (0)32 16 06 86
Canada
Hill-Rom Canada
5444 Timberlea Blvd.
Mississauga, Ontario
Canada L4W 2T7
Tel: 800-267-2337
Deutschland
Hill-Rom GmbH
Franz-Rennefeld-Weg 4
40472 Dusseldorf
Tel: +49 (0)211 16450 0
Fax: +49 (0)211 16450 182
Ells
Meditime
Nikolaos Chatziioannidis
Egnatia 142 Str
54622 Thessaloniki
Tel: +30 2310 263300
Fax: +30 2311 263329
Espaa
Hill-Rom Iberia S.L.
C/ Comerc, n 2-22, Nave n 14
Poligno Industrial EL PLA
08980 Sant Feliu de Llobregat
(Barcelona) - SPAIN
Tel: +34 (0)93 685 6009
Fax: +34 (0)93 666 5570
France
Hill-Rom SAS
Z.I. du Talhout, BP 14
56330 Pluvigner
Tel: +33 (0)2 97 50 92 12
Service France: +33 (0)820 01 23 45
Fax: +33 (0)2 97 50 92 00
Ireland
Hill-Rom Ltd.
Unit 1 - Kilcarberry Business Park
Nangor Road
Dublin 22
Tel: +353 (0)1 413 6005
Fax: +353 (0)1 413 6030
[email protected]
Italia
Hill-Rom S.p.A.
Via Ambrosoli 6
20090 Rodano
Tel: +39 (0)02 / 950541
Fax: +39 (0)02 / 95328578
Nederland
Hill-Rom Medical Services BV
Hagenweg 1c
Postbus 173
4130 ED Vianen
Tel: +31 (0)347 / 32 35 32
Fax: +31 (0)347 / 32 35 00
Nordic Region
Hill-Rom AB
Ekbacksvgen 20
168 69, Bromma
Sweden
Tel: +46 (0)8 564 353 60
Fax: +46 (0)8 564 353 61
[email protected]
sterreich
Hill-Rom Austria GmbH
Bueropark Donau / Haus 8
3400 Klosterneuburg
Tel: +43 (0)2243 / 28550
Fax: +43 (0)2243 / 28550-19
[email protected]
Portugal
Hill-Rom Iberia S.L.
C/ Comerc, n 2-22, Nave n 14
Poligno Industrial EL PLA
08980 Sant Feliu de Llobregat
(Barcelona) - SPAIN
Tel: +34 (0)93 685 6009
Fax: +34 (0)93 666 5570
Suisse / Schweiz
Hill-Rom SA
Chemin du Vallon 26
1030 Bussigny
Tel: +41 (0)21 / 706 21 30
Fax: +41 (0)21 / 706 21 33
hrch.info@hill-rom
United Kingdom
Hill-Rom Ltd.
Clinitron House
Ashby Park
Ashby de la Zouch
Leicestershire LE65 1JG
Tel: +44 (0)1530 411000
Fax: +44 (0)1530 411555
International
International Department
1069 State Route 46 East, J55
Batesville, Indiana 47006 USA
Tel: +1 (0)812 934 8173
Fax: +1 (0)812 934 7191
www.hill-rom.com
[email protected]
SideCom Communication System
Siderail Interface P.C. Board72207 and 71514
Caregiver Control
Left Caregiver Signal Conditioning
Bed Control Board Power and Phase Control
Bed Control Board Power Management
Bed Control Board Battery Management
Bed Control Board Clock and Divider
Bed Control Board Relay, FET and Drivers
Bed Control Board PLD and Connector
Bed Control Board Motor Current Limiter
Bed Wiring Schematic (A Model Beds)
Bed Wiring Schematic (B Model Beds) (Sheet 1 of 2)
Bed Wiring Schematic (B Model Beds) (Sheet 2 of 2)

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SERVICE MANUAL

Product No. P1170

For Parts or Technical Assistance

International: Contact your distributor.

CareAssist Bed Service Manual (MAN330 REV 2)

2005 by Hill-Rom Services, Inc. ALL RIGHTS RESERVED.

No part of this text shall be reproduced or transmitted in any form or by any

means, electronic or mechanical, including photocopying, recording, or by any

information or retrieval system without written permission from

Hill-Rom Services, Inc. (Hill-Rom).

The information in this manual is confidential and may not be disclosed to

third parties without the prior written consent of Hill-Rom.

First Printing 2003

Printed in the USA

CareAssist is a trademark of Hill-Rom Services, Inc.

Comfortline is a registered trademark of Hill-Rom Services, Inc.

CSA is a registered trademark of Canadian Standards Association, Inc.

Dining Chair is a trademark of Hill-Rom Services, Inc.

FullChair is a registered trademark of Hill-Rom Services, Inc.

Hill-Rom is a registered trademark of Hill-Rom Services, Inc.

Line-of-Site is a registered trademark of Hill-Rom Services, Inc.

Loctite is a registered trademark of Loctite Corporation.

PLEUR-EVAC is a registered trademark of Deknatel, Inc.

SideCom is a registered trademark of Hill-Rom Services, Inc.

Slo-Blo is a registered trademark of Littlefuse, Inc.

Torx is a registered trademark of Textron, Inc.

ViceGrip is a registered trademark of American Tool Companies, Inc.

The information contained in this manual is subject to change without notice.

Hill-Rom makes no commitment to update or keep current, the information

contained in this manual.

CareAssist Bed Service Manual (MAN330 REV 2)

The only product warranty intended by Hill-Rom is the express, written

CareAssist Bed Service Manual (MAN330 REV 2)

CareAssist Bed Service Manual (MAN330 REV 2)

CareAssist Bed Service Manual (MAN330 REV 2)

Knee Section Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 17

CareAssist Bed Service Manual (MAN330 REV 2)

CareAssist Bed Service Manual (MAN330 REV 2)

CareAssist Bed Service Manual (MAN330 REV 2)

CareAssist Bed Service Manual (MAN330 REV 2)

Load Beams (B Model Beds) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 73

CareAssist Bed Service Manual (MAN330 REV 2)

CareAssist Bed Service Manual (MAN330 REV 2)

Motor Control BoxB Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 56

CareAssist Bed Service Manual (MAN330 REV 2)

CareAssist Bed Service Manual (MAN330 REV 2)

CareAssist Bed Service Manual (MAN330 REV 2)

Chapter 2: Troubleshooting Procedures

Chapter 3: Theory of Operation

CareAssist Bed Service Manual (MAN330 REV 2)

Chapter 4: Removal, Replacement, and Adjustment

Chapter 5: Parts List

Chapter 6: General Procedures

CareAssist Bed Service Manual (MAN330 REV 2)

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