Steven Mitchell’s Post

Behind the Scenes: My Experience in the Funeral Industry. It's week five at Lady Anne Funerals, and I’m reflecting on the incredible journey so far. Each day brings new challenges, but also deep fulfillment as we support families during difficult times. Here are some key lessons I’ve learned: 1. You Get What You Pay For: It is fascinating to observe the shift in how families approach funeral services. Many are now actively seeking quotes before making decisions. Back in the day, this was not the norm. Families would often rely on their local funeral homes. My colleagues have assured me that this trend is increasingly common, highlighting a more competitive landscape. Understanding these changes has been crucial for our ongoing growth and ability to thoughtfully and transparently meet families' needs. 2. Choice of Service: No Service, No Attendance (NSNA) can be the right choice for families. However, it is important to consider the realities of using larger online companies that offer services at a low cost. Visit https://lnkd.in/gqfHMUbY for more information. 3. Navigating a Competitive Market: As a 100% Australian-owned and independent company, we must work diligently to better position ourselves within a monopolised industry. I’ve been analysing current trends and collaborating with marketing to review and Reduce Cremation Prices, ensuring we remain relevant and accessible. 4. Contact Us Before You Need Us: At Lady Anne Funerals, clients can prearrange and prepay for their funeral, ensuring their farewell is tailored to their wishes. This thoughtful planning offers families peace of mind during a difficult time, allowing them to focus on healing without added stress. 5. Where Every Family is Special: My colleagues' compassion and dedication inspire me to grow personally and professionally. From planning services to celebrating lives, every moment reinforces our impact on those saying goodbye. 6. Proud partner with the National Funeral Directors Association of Australia (NFDA): Lastly, I am excited to work with the NFDA and other funeral homes to develop and introduce Industry legislation, Australian Standards and policies to reduce unethical competition and identify emerging pathways for success.

Precoa is thrilled to announce the acquisition of Everplans. Together, Precoa and Everplans will provide families across the country with easy, secure, and accessible ways to prepare for the unexpected as part of Precoa’s mission to create the highest quality preneed experiences for families, advance funeral planners, and funeral homes. “Our first twenty years at Precoa have brought incredible innovations like the Funeral Planning Center, digital marketing, and the unique data and technology that powers it all behind the scenes,” said Tyler Anderson, senior vice president of Business Development. “Today, our pace of innovation is rapidly accelerating. We’re building new ways to reach families, and our acquisition of Everplans enables us to take another huge leap forward in helping our partners meet the demand of tomorrow’s customers.” Founded in 2012 by Abby Schneiderman and Adam Seifer, Everplans helps people manage, organize, securely store, and share critical information with the people in their lives who may need it during an emergency or in the event of a death. More than 30 million people have utilized Everplans’ robust content library and tools, consisting of thousands of articles and checklists that cover a broad range of topics related to end-of-life and legacy planning. Michael Hornibrook, president and CEO of Precoa, looks forward to the innovations and enhanced experiences to come. “Anyone who has ever lost a loved one knows the emotional toll of planning a funeral while trying to navigate finances and affairs,” said Hornibrook. “We believe that by planning for the inevitable, you make a challenging time a little easier so that you can focus on connection and healing. Together with Everplans’ technology and their roadmap, we can help families across the country be better prepared for life’s most difficult moments.” “We have always been committed to helping as many people as possible plan for the unexpected,” said Abby Schneiderman, co-founder of Everplans. “Joining forces with Precoa enables us to bring our platform to an even larger audience.” "It’s an undeniably unique platform in the funeral profession," said Anderson. "This comes as we've already started laying the groundwork for an innovative tech ecosystem that will drive the future of ProActive Preneed, and we can’t wait to see the impact it will have on our funeral home partners and families" Learn more about Everplans: https://www.everplans.com

Over the last 20 years, funeral costs have continued to rise, although the exact increase can vary depending on location, specific services chosen, and other factors. Several trends have contributed to the increase in funeral costs over the past two decades: 1. **Inflation**: Like many other goods and services, funeral costs have been impacted by inflation. The general increase in prices for goods and services over time has also affected funeral costs. 2. **Professional services**: The costs of professional services provided by funeral homes, such as embalming, transportation, and coordination of the funeral service, have increased over the years. These services are essential components of a traditional funeral and can contribute significantly to the overall cost. 3. **Caskets and burial containers**: The cost of caskets and burial containers has also risen over the years. Funeral homes offer a wide range of casket options, from simple to elaborate, which can vary greatly in price. 4. **Cremation**: The popularity of cremation as an alternative to traditional burial has increased over the last two decades. While cremation can be a more affordable option compared to a traditional burial, the cost of cremation services has also risen. 5. **Additional services**: Families now often request additional services such as personalized memorials, video tributes, or online obituaries, which can add to the overall cost of a funeral. 6. **Regulatory compliance**: Funeral homes must comply with various regulations and requirements, which can increase the cost of providing funeral services. 7. **Shift towards direct cremation and simpler services**: Some families are opting for simpler and more affordable options like direct cremation, which forgoes many traditional funeral services. This shift has influenced the pricing and availability of different funeral options. Overall, funeral costs have continued to increase over the last 20 years, and it's important for individuals and families to be aware of these costs and plan accordingly. Pre-planning and exploring different options can help manage these expenses effectively.

Funeral directors play a crucial role in helping individuals and families navigate the difficult process of saying goodbye to a loved one. Here are some aspects of funeral directors that are often appreciated: 1. Compassion and empathy: Funeral directors are often praised for their compassion and empathy towards grieving families. They provide emotional support, understanding, and comfort during a very difficult time. 2. Professionalism: Funeral directors are trained professionals who handle all aspects of the funeral process with care and professionalism. They ensure that the wishes of the deceased and their family are respected and carried out with attention to detail. 3. Organizational skills: Planning a funeral involves many details and logistics, and funeral directors are skilled at coordinating all aspects of the service, from arranging the viewing and ceremony to handling paperwork and permits. 4. Guidance and support: Funeral directors help families make important decisions about the funeral service, burial or cremation, and other arrangements. They offer guidance and support in navigating the many choices and options available. 5. Attention to detail: Funeral directors are meticulous in their work, ensuring that everything is done according to the family's wishes and in compliance with legal requirements. Their attention to detail helps to create a meaningful and respectful tribute to the deceased. 6. Knowledge and expertise: Funeral directors have a deep understanding of funeral customs, traditions, and legal requirements. Their expertise helps families navigate the funeral process smoothly and ensures that everything is handled correctly. 7. Availability and responsiveness: Funeral directors are available to assist families at any time, including evenings, weekends, and holidays. They are responsive to the needs and concerns of the family and work to provide personalized care and support. Overall, the dedication, care, and professionalism of funeral directors are key reasons why they are appreciated by many people during times of loss and mourning. Happy National Funeral Director's Day to all my friends and co workers!

https://lnkd.in/dP3DvsNW Funeral planning is an inevitable part of life, but it's often shrouded in complexity and discomfort. Many conversations around this topic gloss over the practical realities and emotional nuances involved in saying a meaningful goodbye. At Newrest Funerals, we believe in simplifying this process and offering clarity and support when it's most needed. Most recently, we've encountered numerous families that express concerns over the high costs and inflexible nature of traditional funeral services. It's a conversation that's becoming increasingly familiar, and it makes me think back to one particular experience early in my career. I remember meeting a family who was not only dealing with the sudden loss of a loved one but was also stressed about how they would afford a respectful farewell. The tension was palpable when discussing options, which frankly, were priced way beyond their means. This experience left a strong impression on me and shaped our mission: to ensure no one should have to compromise on commemorating a life due to cost. We decided to prioritize transparency and affordability. For instance, we offer a straightforward pricing structure without hidden charges and multiple funeral service options, catering to various beliefs, traditions, and budgets. These efforts aim to remove any additional burdens during these emotionally taxing times. Reflecting on national trends: 🔹 Direct cremation is chosen by 25% more families than a decade ago. 🔹 There's a 60% rise in families requesting personalized memorial services. 🔹 Digital memorial options have grown in popularity, evident in a 40% uptake. These statistics are not just numbers; they represent a fundamental shift towards personalization and simplicity in funeral services. It's about providing choices that respect the deceased and meet the family's emotional and financial needs. Want to learn more about how we can assist you in planning a dignified, stress-free farewell? We're available 24/7 to help you make arrangements during this difficult time. For more information or to discuss your requirements, please reach out to us via phone at Available 24/7 - 0800 111 4971 or [email protected]. ❓ How do you feel about the evolving trends in funeral services? ❓ Are there particular services you wish to see that would help ease the planning process? Let's open up this conversation, not just for those planning a service now but to help others prepare for the future. Your insights and experiences are invaluable in our continuous effort to improve and adapt our services. #NewrestFunerals #directcremation #FuneralCare #UKFunerals #GriefSupport #FuneralPlanning

The Importance of Naming a Funeral and Disposition Representative in NJ Naming a funeral and disposition representative in New Jersey is an important step in planning for end-of-life arrangements. Here are several key reasons why this designation is significant: 1. Clarity of Wishes A designated representative ensures that your specific wishes regarding funeral and burial or cremation arrangements are honored. This can help prevent family disagreements during an already emotional time. 2. Legal Authority In New Jersey, naming a representative grants them the legal authority to make decisions on your behalf regarding your remains and funeral services. This can include selecting a funeral home, making burial or cremation decisions, and arranging memorial services. 3. Streamlined Process Having a designated representative simplifies the process for family members. They won’t have to navigate decisions and logistics while grieving, as your representative will take the lead based on your preferences. 4. Emotional Support A trusted individual can provide emotional support to family members during a challenging time, helping to alleviate some of the stress associated with planning a funeral. 5. Ensuring Compliance Your representative will be responsible for ensuring that all legal requirements and regulations are followed, which can vary by municipality. This can help avoid delays and complications. 6. Cost Management Designating a representative can help manage costs more effectively, as they can oversee spending in line with your pre-established budget or wishes, minimizing financial strain on family members. 7. Reflecting Values and Beliefs The representative can ensure that the funeral and disposition reflect your cultural, religious, or personal values, making the process more meaningful for everyone involved. Conclusion Naming a funeral and disposition representative is an essential part of end-of-life planning in New Jersey. It provides clarity, legal authority, and emotional support, helping to ensure that your wishes are respected and that your loved ones are cared for during a difficult time. Consider discussing your wishes with a trusted individual and formalizing this designation in advance.

Losing a loved one is undoubtedly one of the most challenging experiences we face in life. Amidst the grief and emotional turmoil, there are practical matters that need attention, including arranging a funeral. Funeral directors play a crucial role during this difficult time, offering support, guidance, and assistance in organizing a dignified farewell for the departed. However, choosing the right funeral director can be a daunting task, especially when emotions are running high. In this guide, we'll discuss the key factors to consider and important questions to ask when selecting a funeral director. Understanding Your Needs: Before delving into the process of selecting a funeral director, it's essential to understand your own needs and preferences. Consider factors such as religious or cultural traditions, budgetary constraints, location preferences, and any specific requests or wishes of the deceased or the family. Having clarity about these aspects will help streamline the selection process and ensure that you find a funeral director who can meet your requirements. Researching Funeral Directors: Start by compiling a list of local funeral homes and directors. You can gather recommendations from friends, family members, clergy, or healthcare professionals. Additionally, conducting online research by searching "funeral directors near me." Read the reviews because they can provide valuable insights into the reputation and quality of services offered by different funeral homes. Essential Questions to Ask: Once you've narrowed down your list of potential funeral directors, it's time to reach out and ask some crucial questions. These inquiries will help you assess the suitability of the funeral director and determine if they can meet your needs and expectations. Here are some important questions to consider:

Funeral Prices A dear old friend of mine bought this at an auction many years ago and had it framed for me. It hangs in my home office. I love history in general and especially funeral service history. When you look at this, it should remind you of how antiquated the methods with which most funeral prices are being established today actually are. If your firm or a firm that you manage relies on merchandise profit, you are foolish to think you can survive in the future. Look at how heavily this firm in 1929 relied upon the casket price to earn their money. The markup was outrageous. Look at how little they charged for their services. If you learn to understand your actual costs involved in providing a funeral service and use that data to determine the prices you should charge, It is no longer necessary to outrageously inflate the cost of merchandise. In reality, you will eventually destroy your business if you continue to utilize these “old school” methods of pricing. Many in the industry are searching for a new service to provide, or perhaps a fancy trinket that no one else in your competitive market sells. These are all well and good for some additional revenue, but they are absolutely not going to save you. There are two things that can grossly impact your firms future success in my opinion and they are….. 1) Learning to serve your existing clients in a far better way than you currently do. Always improve the level of personal service and follow up with your existing customers and they will market for you through the reputation you build. This is not a quick fix or preservation tactic, it is truly the long game and the best game to play. 2) learn to better educate your community about options that are available to them as well as options that you provide. Teach people how to not only plan ahead, but how to actually reduce cost when they need to. Explain to potential clients how services can be customized to be exactly what they envision for a funeral service. When I speak to educating your immediate community, I encourage you to not take this lightly. Look at the changes that have occurred in your business over the past 20 years and think for just a moment……. what has changed for both the good and the bad ? I will tell you that you are serving clients now that have family members who have grown up with the Internet. You do not have to encourage these people to look for educational resources online because it is instinctive behavior to them. I promise you, if you do not educate your consumers, others will do so on the Internet. Please keep in mind, the things they learn from others may not be totally accurate, but they believe that they are. If you are not controlling your own narrative in the best ways possible, shame on you. Wishing you an awakening & much success !

❓ How have prepaid funeral providers' offerings and journeys changed in light of regulation? - Some providers have reduced the number of products they offer. Dignity, meanwhile, has shifted to a modular product where customers can create their own plans. - Pure Cremation has moved to phone-based journeys. While these journeys have some advantages, they do lack transparency since the headline price is not available on the provider’s website. - Providers like Affordable Funerals and Golden Leaves make good use of tables with ticks and crosses. These tables are especially useful for informing customers of the limitations of products. What can be done to improve transparency? - Fees: Not all fees, such as doctors' or ministers' fees, are guaranteed. There can be a misunderstanding where customers believe there is no more left for their family to pay once they have purchased their plan. Providers must explain third-party cost allowances to ensure customers are aware their families might still incur additional expenses. - Cancellation Terms: Cancellation terms need to be more prominently displayed. They are often buried in the terms and conditions or FAQs, making them hard to find. Some cancellation fees can reach as high as £395, creating a significant barrier for customers wishing to leave. Additionally, for those who pay by instalments, some providers offer no refunds after 12 months. These conditions should be clearly communicated to customers prior to purchase. - Regional Pricing: One final thing for provides to consider is regional pricing. The majority of products on the market have one price for all customers regardless of where in the country they live, despite there being large variance in funeral costs across parts of the UK. It’s hard for funeral plan providers with one nationwide price to justify they are offering fair value for customers purchasing products in cheaper areas like Northern Ireland. To improve customer outcomes and offer fair value providers should consider introducing regional pricing models. By addressing these issues, providers can help customers make informed decisions and increase confidence in their chosen funeral plans. Read Harry Ashton's full analysis on our blog here: https://lnkd.in/gcsEQrtC