Olivia Neal’s Post

View profile for Olivia Neal, graphic

Director Government Strategy, Worldwide Public Sector, Microsoft

Loving the reflections and insights being shared by policy experts Morella Aguirre and Nick Vani from the Ontario Ministry of Red Tape Reduction on using advanced tech and AI to discover red tape in government regulations. Starting with ‘rely on a digital service standard’… The focus on user research, understanding user needs, iterative approaches, starting with an alpha, having multi-disciplinary teams, understanding root causes and rewriting policies - all critical to success Public Sector Network Canada

  • No alternative text description for this image
Joelson Vellozo Jr

Public Affairs @Gringo 🚙 | Ex-Microsoft & Gov.br

2mo

That was a huge and necessary part of the gov.br success when unifying all the digital channels under the same URL and app. The other day I was organizing some old papers and came across the documents we used to guide the agencies in migrating their systems to gov.br (including information on our design patterns, user experience etc) I miss it all so much. Thank you for reminding me. 🫶

  • No alternative text description for this image

To view or add a comment, sign in

Explore topics