We are hiring for #InsideSalesSpecialist.
Location: Delhi( Nehru Place)
Business Development and Inside Sales in the IT industry are critical roles focused on driving growth, generating revenue, and expanding the customer base. Here's a breakdown of key specialties within this area:
1. Lead Generation:
Prospecting: Identifying and researching potential customers using tools like LinkedIn Sales Navigator, CRM systems, and industry databases.
Cold Calling/Emailing: Initiating contact with potential clients through phone calls, emails, and social media to generate interest and qualify leads.
Inbound Marketing: Collaborating with marketing teams to convert inbound leads into sales opportunities.
2. Sales Strategy:
Market Research: Understanding industry trends, customer pain points, and competitive landscape to position IT products and services effectively.
Account Management: Developing and maintaining relationships with key accounts to drive repeat business and upsell opportunities.
Sales Pipeline Management: Using CRM tools (like Salesforce, HubSpot) to track sales activities, forecast revenues, and manage the sales funnel.
3. Product Knowledge:
Technical Understanding: Gaining in-depth knowledge of IT products and services, such as software, hardware, cloud solutions, cybersecurity, and more, to communicate value propositions effectively.
Solution Selling: Tailoring sales pitches to address specific customer needs and demonstrating how the product can solve their problems.
4. Negotiation and Closing:
Proposal Development: Creating customized proposals and presentations that align with customer requirements and business goals.
Pricing Strategy: Understanding pricing models and negotiating terms to close deals that are profitable for the company while meeting customer expectations.
Contract Management: Drafting and managing sales contracts, ensuring all legal and compliance aspects are covered.
5. Customer Relationship Management (CRM):
Client Onboarding: Ensuring smooth onboarding of new clients and facilitating a seamless transition from sales to service teams.
Customer Retention: Implementing strategies to maintain long-term relationships with clients, focusing on customer satisfaction and loyalty.
Feedback Loop: Gathering customer feedback to refine offerings and enhance customer experience.
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Operations Specialist @Global Payments Inc | Ex- CTS | Ex- CMA CGM | Certified International Cargo Clearance & Logistics Operations MSME Govt of India
2moGood luck