Bookend AI’s Post

AI-powered customer service is a game changer, but only if it's done right. See how we're doing it differently at Crescendo. #HumansAndAI #Customerexperience #AITransformation #BusinessSolutions #ArtificialIntelligence

We recently made a pretty cool video for Crescendo - if you haven't yet heard of them (you will) they are redefining customer experience with a blend of human expertise and AI innovation. No more painful customer service experiences. Crescendo provides AI-powered customer service, through premium AI AND highly trained CX humans that supervise and resolve any inquiries AI either can’t or shouldn’t. After a long and frustrating interaction with Chase ie J.P. Morgan Private Bank's customer service yesterday, I genuinely hope they explore a solution like Crescendo because no one has the time or patience to deal with painfully bad customer service. #wewentincircles

⏳ Slow support? Time for a change. Speed matters in customer service. If your team can’t keep up, customers will leave. ⚡ Quidget provides instant AI-driven responses, drastically cutting down your response time. Customers don’t wait—they get answers fast. 📊 Not only is it fast, but it’s accurate. Quidget’s AI learns from every interaction, providing better and more relevant answers over time. 💼 You can finally focus on what truly matters—growing your business—while Quidget handles the day-to-day support. 🎯 The result? Faster support, happier customers, and a team that has more time to focus on high-value tasks. 👉 Ready to transform your support speed? Visit Quidget.ai and see how AI-driven support can keep your customers satisfied and your team focused. #CustomerSupport #AIDriven #BusinessGrowth #InstantResponse

At Shipwaves we believe, exceptional #customer_experience is more than just a goal – it's the foundation of our entire approach to #logistics and #SupplyChainManagement. 🚢✨ From the very first interaction, our team is committed to understanding our customers' unique supply chain needs, no matter how complex or simple they might be. We take the time to listen and create tailor-made solutions that address their specific challenges, providing seamless integration into their existing workflows. 🌐 Whether our customers need full suite of our #FreightManagement, #ShipmentVisibility, streamlined #DocumentManagement, #AI powered #FreightBillAudit or #BusinessInteligent tool for strategic insights to help reduce logistics costs, customer delight is at the heart of everything we do. We don’t just aim to meet expectations; we strive to exceed them at every opportunity. At Shipwaves, #CustomerDelight is more than a promise – it’s embedded in every line of code we write, every solution we deliver, and every problem we solve. We measure our success not only by the results we deliver but by the trust and satisfaction we earn from our customers. Our success is driven by the success of our clients, and we are constantly evolving to deliver more value, more innovation, and, most importantly, more delight to the customers who trust us with their business. Because at the end of the day, we are more than a SaaS Solution – we are your partner in building a stronger, smarter supply chain. 🔹 #CustomerFirst 🔹 #SupplyChainExcellence 🔹 #LogisticsInnovation 🔹 #ShipwavesSolutions 🔹 #CustomerSatisfaction

Customer Success win alert! Our CS platform Intelo.ai delivered major results when a new CS Director joined a key account. Our AI detected the change, triggered the right actions, and helped us provide seamless onboarding support. Want to know how? I wrote about the whole experience on Medium. Link in Comments! Let me know what you think

Do you often rely on #customerservice to solve problems wrt deliveries, installations, or maintenance? You’re just like Gus! Gus is an active shopper who’s on a quest to find joy with customer service. But instead of joy, he encounters frustration—complex websites, irrelevant responses, clueless phone support, and LOOONG wait times! So how do #contactcenter leaders help Gus? They FIND JOY with AI-first customer service. Book a demo: https://lnkd.in/gwT_Vd6F #GusFindsJoy #AIchatbots #generativeAI

Let us and our partner Yellow.ai show you the power of AI in your customer journey experience. #AI #CustomerJourney #CustomerService #GenerativeAI

Customer stories are great. I start almost every presentation with a story that illustrates the point I want to make. Read more 👉 https://lttr.ai/AVaFF #nochaos #prodmgmt

Did you know that 80% of features never get used? 🤔 🛑 Stop wasting time building features your customers aren't going to use–with Pendo Listen! Listen enables you to capture feedback, eliminate manual work, and act on ideas with AI-powered customer intelligence. Explore how you can start building what matters and skipping what doesn't now: https://bit.ly/3YwZs9e #CustomerFeedback #UserFeedback #CustomerIntelligence #ProductManagemeni

Carevoice AI is building what is going to become the #1 conversational customer care agent, plug-and-play and ready to use within minutes. Learning directly from your website content and your call center scripts. Imagine your best call center agent, multiplied! That is the level of service excellence that we are commited to deliver to our users' customers phone calls. AI-Powered Customer Care 🚀