An AI Software does the work of 700 full-time customer support agents. Fiction or REALITY? 👀 Yes, your heard it right, it is possible to slice your customer service cost and keep the quality at the highest standards. We, at Carevoice AI, we can! Repetitive and time-consuming tasks to process disputes, returns, refunds, giving real-time updates, WISMO, etc. are still being handled by human agents. Instead, Carevoice AI, can drastically reduce your resolution time! We train our AI Agent on your scenarios and automations to be as accurate and empathethic as a human agent. Scaled to handle unlimited calls simultaneously! And escalate more sensitive & high-value calls to your human team. Why the Shift to AI Voice Agents? Traditional call centers face significant challenges: - Turnover costs: Training new agents is expensive, and retaining them is tough. - Scalability: Seasonal spikes in demand can overwhelm even the best-prepared teams. - Consistency: Human error and varying expertise levels impact the customer experience. The Real Benefits of AI Voice Agents - Always Available 24/7: AI agents never sleep, ensuring customers are supported day and night. - Cost-Effective: With no need for hiring, onboarding, or ongoing training, businesses save significantly. - Data-Driven Insights: AI systems can analyze customer interactions, uncover trends, and improve service strategies. - Seamless Integrations: Modern AI solutions connect with CRMs, order management systems, and knowledge bases, pulling real-time data to resolve queries instantly. Contact us and try Carevoice AI for free 💯
Carevoice AI
Software Development
Mountain View, California 1 follower
Human-sounding AI for customer service & call centers. Save costs, eliminate hold time & provide excellent support 24/7
About us
Carevoice AI is an American startup that builds human-like AI voice assistants for customer care and call centers. It understands your customers and responds accurately, no matter how they phrase their questions. Carevoice AI reduces costs, eliminates wait times, and consistently delivers excellent 24/7 support at every call. Imagine your best customer service agent, scaled to handle unlimited calls. That is what Carevoice AI provides. Easily integrate with your systems like Zendesk, Salesforce, Shopify, etc. in just a few clicks. Upload your training scripts, and our AI instantly learns exactly how to answer your customers. Try it and see increased customer satisfaction by eliminating wait times and reduce operational costs from customer service bills. Contact us at [email protected]
- Website
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https://www.carevoice.ai/
External link for Carevoice AI
- Industry
- Software Development
- Company size
- 2-10 employees
- Headquarters
- Mountain View, California
- Type
- Privately Held
- Specialties
- Intelligent Virtual Assistant, AI Assistant, AI Voice Assistant, AI Customer Care, AI Voice, AI Call Center, and AI Agent
Locations
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Primary
182 W Dana St
Mountain View, California 94041, US
Updates
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Customer Service & AI are the new Romeo & Juliet love story 🩷 (but with a better ending 😅 ) Imagine your best customer care agent, scaled to handle thousands of calls. That's basically what Carevoice AI is bringing to the table. Implementing voice AI in a call center brings significant improvements in cost reduction and quality of service enhancement. 1. 🕰️ 24/7 Availability and Zero hold time - Carevoice AI ensures that your customers can receive assistance at any time, day or night, without the need for human intervention. - This round-the-clock availability improves customer satisfaction and reduces wait times. 2. 💬 Consistent and Accurate Responses - Trained on your script - Carevoice AI provides consistent, accurate, and up-to-date information to customers, reducing the risk of human error. - With customized training it handles a wide range of inquiries, freeing up human agents to focus on more complex issues. 3. 🌐 Scalability and Cost-Efficiency, at Least -50% Cheaper - Voice AI can handle a high volume of customer inquiries simultaneously, making it easier to scale your customer service operations. - By automating routine tasks and inquiries, voice AI helps reduce labor, training and turnover costs and increases overall efficiency. 4. 📊 Valuable Insights and Analytics - Carevoice AI can collect and analyze data from customer interactions, providing valuable insights into customer behavior and preferences. 5. 😊 Improved Customer Satisfaction - With quick, accurate, and personalized responses, voice AI contributes to a more positive customer experience. - Higher customer satisfaction leads to increased loyalty, retention, and potential referrals. By leveraging Carevoice AI in your call center, you can enhance the quality and efficiency of your customer service, ultimately leading to happier customers and a healthier bottom line. 📈 #VoiceAI #customerserviceai #CustomerService #CallCenterEfficiency #CXImprovement #AI
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"How AI Fixed Our Your Biggest Customer Service Frustrations" Guess what, the number one reason customers lose their patience with brands is long hold times on calls! Your brand image gets degraded by the minute, from an already frustrated customer (he wouldn't be calling your customer support otherwise, right?) Good news, voice AI is being implemented in call centers around the world giving customers zero hold time and instant responses in a human-like voice. I think that's going to make many callers happy! And for sensitive situations, it forwards the call to a human agent. Isn’t that a game-changer for customer service? 🌟 #customerservice #ai
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*Waiting 9 minutes on hold* for customer support! In 2024!! 😤 Just had the most surreal customer support experience. Picture this: It's 10 AM, I'm knee-deep in a work crisis, and my Wi-Fi decides to stop. Great. I dial support, bracing myself for the usual "Your call is important to us" purgatory. But an agent answers instantly. I'm thrown off guard, I've won some customer service lottery! Plot twist: it's an AI. But this one is different, this voice is natural, the responses intelligent and on-point. We're troubleshooting like I'm chatting with a tech-savvy friend. No scripted responses, no transferring me around. Problem solved in minutes. The secret? Carevoice AI. Zero wait time, 24/7 availability, scarily competent. Is this the future of customer support? A world without "please hold"? Count me in. For once, I'm not dreading my next support call. Never thought I'd say that! #carevoice #ai #customerservice #customersupport
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Carevoice AI - Human sounding voice agent for customer service continues to grow and improve. Latest launch is our all new website: www.carevoice.ai Contact us to implement the AI voice agent that will answer your incoming calls, just like your best human agent would, at [email protected]
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We’ve just updated our Page. Visit our Page to see the latest updates or contact us at [email protected]
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Carevoice AI is building what is going to become the #1 conversational customer care agent, plug-and-play and ready to use within minutes. Learning directly from your website content and your call center scripts. Imagine your best call center agent, multiplied! That is the level of service excellence that we are commited to deliver to our users' customers phone calls. AI-Powered Customer Care 🚀