Yellow.ai

In 2025, choosing the wrong AI partner won’t just cost money—it’ll cost momentum. Enterprise leaders aren’t experimenting with AI anymore—they’re betting big on it. But the difference between success and frustration often comes down to one thing: choosing the right AI partner. Vikas Bhambri, our SVP - North America, shares 9 non-negotiables for evaluating AI partners in 2025. These aren’t trends—they’re the blueprint for sustainable AI adoption. 👉 Get the full insights here: https://lnkd.in/gKfeDBWD #AItrends2025 #AIadoption #customerservice

Decisions drive your business. But what happens when your team can’t find the answers they need? ❌ The problem ↳ Key documents buried across systems ↳ Hours wasted searching ↳ Projects delayed ✅ The solution? An AI Agent that: ↳ Finds critical project data instantly ↳ Speeds up decision-making ↳ Boosts team collaboration Tired of delays? Learn how leading players like Asian Development Bank (ADB) tackled this head on with AI-powered search. Request a demo: https://lnkd.in/g_hdezis #AIinBanking #customerexperience

“Another AI pitch? Honestly, we just want to know—what’s actually working.” This is what enterprise leaders are saying as AI fatigue sets in. With countless vendors promising transformations, the real focus has shifted to practical questions: ↳ How do we implement AI without chaos? ↳ What’s the real ROI? ↳ How do we avoid common pitfalls? Based on his conversations with enterprise leaders this year, Vikas Bhambri, SVP - North America, shares 3 key patterns about AI adoption: ✅ Speed to impact is everything  ↳ Forget year-long experiments. The most successful deployments are seeing impact within 8-12 weeks—starting small and scaling fast. ✅ The omnichannel reality check ↳ It’s not about adding more channels; it’s about unifying them. Build once, deploy anywhere—seamless across email, chat, voice, and more. ✅ Looking at ROI differently ↳ It’s not just about cost-cutting anymore. True success is balancing faster resolutions with happier customers while reducing costs. ➡️ Curious to cut through the noise? Explore how enterprise leaders are getting AI right: https://lnkd.in/gKfeDBWD #AIadoption #AItrends2025 #customerserviceautomation

🔴  What’s the #1 hidden cost in banking operations? TIME. Yet enterprise teams spend hours every week searching for critical documents, policies, and operational guidelines. 🟡 So how did the Asian Development Bank (ADB) solve this bottleneck? By adopting Yellow.ai’s AI agent to: ↳ Understand natural language to match queries with the exact documents teams need ↳ Surface real-time, contextual results in seconds, not hours ↳ Learn from interactions to continually refine search accuracy 🟢 The impact? ↳ Search time reduced to 2 minutes per query ↳ Improved productivity for 1,200+ users ↳ Greater efficiency in navigating complex, large-scale operations ➡️ Curious how our Agentic AI platform can accelerate workflows for your team? Request a demo: https://lnkd.in/g_hdezis 

#FOMOtriggerAlert That's a wrap for #CXlift2024 and it continues to set the gold standard for industry events. Every time I leave, I’m reminded why this gathering is so special. ✨ A massive thank you to Andrew Pryfogle & Daniel Pryfogle for creating something so impactful four years ago, and kudos to the AVANT Communications team for carrying the torch with excellence. 🔥 The insights shared by the speakers were nothing short of transformative, but what truly stands out is the collaboration and camaraderie—seeing Trusted Advisors and solution providers come together to sharpen their skills and elevate the industry. This is also the event where I first met my boss Michael Schulman and my cohort Brian Walters. It only took a few years, but it's exciting to put the dream team together here at Yellow.ai. This is why I appreciate meeting other suppliers who share our same passion for #CXandAI. Spending these last few days with Mike, Brian, and Pradeep Vhanshetti has me pumped for what's ahead! Also, huge shoutout to Trish Brandon who also just joined the team and has been working tirelessly to get Pathfinder updated for us 💪 (check back soon as it's getting revamped!) 🚧 To those who haven’t experienced this event yet, I highly recommend finding a way to attend. It’s not just about the learning; it’s about the relationships and shared vision for growth. 🚀 Thank you to everyone who made the past few days so meaningful. 🙏 Let’s put these insights into action and make the coming year extraordinary! 🤝 And to the Avant team—Drew Lydecker, Tyler A. Thompson, MBA, Robert Maute, Brent Wilford, Andy Bird, Hunter Edmisten, Alex Danyluk, Dave Watson, Claire McAuliffe, Lily Weibel, Ellie Bennett, Amy Ridder, Brooke Kennedy —your dedication makes all the difference. Here’s to another incredible year ahead! 🌟 #AgenticAI #ConversationalAI #IVA #WebsiteChatbotIn10seconds #VoiceBot Vikas Bhambri, Puneet Arora, Raghu Ravinutala, Keely Ross, Vasudev Karthik Chatti, Teerth P., Mark Leibowitz, James Loeb

🚀 Enterprise GenAI adoption is accelerating—but success requires more than just great tech. Our channel-first strategy is core to our growth, and we're investing in building a world-class channel team to support this vision. Here's how our expanded channel team is driving results: ↳ Proven AI expertise: Helping businesses deploy AI solutions seamlessly across voice, chat, and email. ↳ Partner enablement: Scalable programs and training to ensure success at every step. ↳ Immediate impact: Delivering measurable business outcomes with industry-leading accuracy and speed. Curious to learn more? Hear from Puneet Arora, Global President, on how enterprise-grade generative AI can transform your customer service: https://lnkd.in/gSNrxxVC Benzinga Michael Schulman | Nick Stocking | Brian Walters | Trish Brandon

🚀 Thrilled to announce that Yellow.ai is mentioned as a Contender in The Aragon Research Globe™ for AI Agent Platforms, 2025! With Generative AI-powered automation and self-serve transforming enterprise-customer interactions, our Dynamic AI Agents offer businesses an unified omni-channel presence to deliver impactful experiences in real-time. Learn more: https://lnkd.in/gX8Ti_3m Steffi Aroti Deori | Puneet Arora | Surender S #generativeAI #customerservice #AgenticAI

🥳✨ It’s #holidayseason! You know what to do: Use up all that time saved from our AI-agents to enjoy with your friends and family! 🦃 For this #thanksgiving, the only thing that snaps is the wishbone! #thanksgivingday #HappyThanksGiving

Raghu Ravinutala is the CEO and Co-Founder of Yellow.ai, a global leader in generative AI-powered customer service automation. The entrepreneurial bug had been conceded deep inside him for long before he co-founded Yellow.ai in 2016, with a vision to make customer and enterprise interactions more effective and effortless. Since its inception, Raghu and his team have successfully expanded Yellow.ai’s presence across North America, Asia-Pacific, Europe, the Middle East, Africa, and Latin America with 1000+ customers in 85+ countries. Previously, Raghu worked for 16 years with leading tech companies such as Texas Instruments, and Broadcom across leadership roles in Engineering, Product Management and Business Development both in the Bay Area and India. He has been recognised as one of the Top 50 SaaS CEOs 2023 by The Software Report and the CX Leader of the Year at the CX Awards 2022. Topics: - The Future of Enterprise Software - Key Insights into AI's Role in Customer Experience - How to Build a Successful AI Startup #EnterpriseSoftware #AI #CustomerExperience #StartupSuccess

Top challenges faced by customer service leaders today: 1️⃣ How to reduce the burden on agents and improve efficiency? 2️⃣ How to prevent customer drop-offs and maintain consistent engagement? 3️⃣ How to maintain quality and compliance while handling high volumes? 4️⃣ How to optimize support operations without compromising service quality? If these questions are keeping you up at night, dive into our latest blog to learn about how Yellow.ai’s Agentic AI workflows helps: ✅ Automate repetitive tasks for faster resolutions. ✅ Anticipate customer needs using smarter processes. ✅ Free up human agents to focus on what matters most. 👉 Discover how to turn these insights into action: https://lnkd.in/gWkaeyQh Architha J #AgenticAI #workflows #generativeAI