Syed Meesam Abbas’ Post

🚀 Exciting Update to TikTok Shop's Late Dispatch Rate Policy! 🚀 Starting November 6, 2024, TikTok Shop is rolling out a major improvement to the Late Dispatch Rate Policy. Here’s what’s changing: 👉 No More Stress Over Carrier Scans! You no longer need orders scanned by the carrier within the dispatch SLA. As long as valid tracking information is added within the dispatch SLA, orders will NOT be marked as "Late Dispatch." 👉 Simplified Order Management Orders without tracking information will automatically be categorized under “To Ship” in the Seller Center, giving you a clearer view of pending dispatches. Plus, the Late Dispatch Rate display based on 2 business days will be removed, freeing up your dashboard from unnecessary pressure points. #TikTokShop #Ecommerce #OrderFulfillment #SLA #BusinessUpdates #LateDispatch

New TikTok Shop shipping subsidy update! You need two things to qualify: - Order value on the customer side needs to be over $30 - You shouldn't be charging more than $7.99 for your shipping. Make sure to change this in "Shipping Templates" But eligibility criteria for your shop must be • Average shipping time <=144hrs • DNR (Delivery Not Received Rate)<=3% • Completed Delivered Orders >= 100 • Store registration for more than 30 days (Only for stores registered after January 24, 2024) #tiktokshop #tiktok #tiktokmarketing #ecommerce #amazon

𝐓𝐢𝐤𝐓𝐨𝐤 𝐒𝐡𝐨𝐩'𝐬 𝐔𝐩𝐝𝐚𝐭𝐞𝐬 𝐃𝐞𝐥𝐚𝐲𝐞𝐝 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐏𝐨𝐥𝐢𝐜𝐲: TikTok Shop updating Customer Order Cancellation, Return and Refund Guidelines for Sellers. From 15 March 2024, TikTok Shop will no longer automatically approve all "Delayed Delivery" return requests or automatically reimburse sellers. In some cases, such as "Fulfilled by Seller" TikTok shop will instead require seller's to review the request. Sellers will be notified of the refund request and must respond within 2 business days of submission of the refund request from the customer. If the seller fails to respond within this time, the refund will be automatically approved and the seller will bear the cost of the refund. #tiktokupdates #tiktoksellers #ibrahimtarique

Exciting News for TikTok Shop Sellers! We're thrilled to announce that starting July 16th, 2024, you'll be able to initiate partial refunds and negotiate with buyers directly from the Seller Center for refund requests! What is Partial Refund? This game-changing feature allows you to offer a partial refund to buyers for items that can't be returned, making the refund process more efficient and transparent. This additional resolution option not only improves the customer experience but can also lead to more sales! Stay ahead of the game and get ready to take your TikTok Shop experience to the next level! #TikTokShop #Ecommerce #Sellers #PartialRefund #CustomerExperience #SalesBoost

🚨 TikTok Shop Fulfillment Change 🚨 TikTok Shop is now requiring orders to be sent out in less than 2 business days, a shortening from the current 3 day requirement. Late Dispatch Rate is a common issue among TikTok Shop merchants, and this new change could put even more pressure on your fulfillment team. LiveCraft has the right fulfillment partners to help you establish your Fulfilled By TikTok (FBT) plan to avoid late shipments, making sure you stay in good standing with TikTok and continue to stay on top of the algorithm. Reach out to us to schedule a time to discuss your fulfillment strategy! #tiktokshop #tiktok #tiktokshoppartner #socialcommerce

TikTok Shop is making returns and cancellations a breeze! 💨 We've updated our system to offer: Customized rejection reasons to match customer concerns. Tailored options based on your product type. Evidence submission for clear explanations. Benefits for sellers: Faster and easier return management. Reduced misunderstandings and disputes. Enhanced customer experience through clearer communication. We've also refined cancellation reasons for accuracy and consistency. Best practices: Choose the right reason for cancellations. Keep your SFCR below 2.5% to avoid penalties. Let's continue to provide the best shopping experience on TikTok Shop! #TikTokShop #SellerTips #Returns #Cancellations #Ecommerce #CustomerService #BusinessGrowth

🗣️My prediction is in 6 months TikTok releases their version of Prime..with a key difference.. It won’t be 2 day shipping it’ll just be free shipping and give you access to deals and potentially exclusive items. ☝️Why TT needs one: Tiktok won’t be viable without people repeat purchasing and scaling fulfillment operations to drop cost. Right now their strategy is to increase ASP and only offer free shipping on higher basket value (classic). They can’t get repeat purchase because most items that sell are available on Amazon and Walmart- TT can’t compete on price or fulfillment SPEED. So it needs something unique.. it needs exclusive merchandise. 🔁A subscription model can bring in more immediate cash and promote more repeat purchase to help get them to scale faster. #tiktok #tiktokshop #AmazonFBA #eComm

TikTok Shop just gave high AOV brands a major boost! Interest-free credit card installments are now available for users on orders over $50. 🔥 We've seen a significant increase in brands with AOV >$100 succeeding on TikTok Shop recently. The new installment payment option is set to dramatically increase conversion rates for these brands. Here are five brands with AOV >$100 that achieved over $1M in GMV in the last 30 days. This level of success wasn't happening a few months ago. TikTok is pressing all the right buttons! Best of all, the credit card installment payment option comes at no cost or fees to brands. It's a no-brainer. P.S. Struggling with your TikTok Shop growth? DM me “TTS Boost”. #TikTokShop #Ecommerce #SocialCommerce #DigitalMarketing #SalesStrategy #RetailInnovation #TikTokForBusiness #OnlineShopping #MarketingTrends #BusinessGrowth

Here's one of the biggest flaws I'd love to see TikTok Shop fix: Product reviews Product reviews form the overall shop score which affects shop performance and traffic, meaning when people leave negative product reviews about the courier service instead of the product itself (not the brands fault) this is undoubtedly affecting their shop performance and revenue. Name me one courier that doesn't ever have any delays, chooses perfect safe places, never damages parcels and deliveries to the right address on time. You can't. Every single courier service experiences problems. So, why should the brand be penalised? I would love to see negative product reviews about couriers removed or a review appeal process in place to protect brands. What do you think? #tiktokshop #tiktok #consumers #socialcommerce

Exciting news for TikTok Shop sellers! 📣 TikTok Shop is making it easier than ever to manage returns and order cancellations. 🔄 What's new? Customized rejection reasons to match your customer's concerns. Tailored options based on your product type. Evidence submission for select reasons to clarify your decisions. Benefits for sellers: Faster and easier return management. Reduced misunderstandings and disputes. Enhanced customer experience through clearer communication. Plus, we've updated cancellation reasons to ensure accuracy and consistency. Best practices for canceling orders: Choose the right reason every time. Keep your SFCR below 2.5% to avoid penalties. Thank you for partnering with TikTok Shop! Let's continue to provide the best possible shopping experience for our customers. #TikTokShop #SellerTips #Returns #Cancellations #Ecommerce #CustomerService #BusinessGrowth