Hafiz Muhammad Anas Gull’s Post

Exciting News for TikTok Shop Sellers! We're thrilled to announce that starting July 16th, 2024, you'll be able to initiate partial refunds and negotiate with buyers directly from the Seller Center for refund requests! What is Partial Refund? This game-changing feature allows you to offer a partial refund to buyers for items that can't be returned, making the refund process more efficient and transparent. This additional resolution option not only improves the customer experience but can also lead to more sales! Stay ahead of the game and get ready to take your TikTok Shop experience to the next level! #TikTokShop #Ecommerce #Sellers #PartialRefund #CustomerExperience #SalesBoost

Exciting news for TikTok Shop sellers! 📣 TikTok Shop is making it easier than ever to manage returns and order cancellations. 🔄 What's new? Customized rejection reasons to match your customer's concerns. Tailored options based on your product type. Evidence submission for select reasons to clarify your decisions. Benefits for sellers: Faster and easier return management. Reduced misunderstandings and disputes. Enhanced customer experience through clearer communication. Plus, we've updated cancellation reasons to ensure accuracy and consistency. Best practices for canceling orders: Choose the right reason every time. Keep your SFCR below 2.5% to avoid penalties. Thank you for partnering with TikTok Shop! Let's continue to provide the best possible shopping experience for our customers. #TikTokShop #SellerTips #Returns #Cancellations #Ecommerce #CustomerService #BusinessGrowth

🚀 Exciting Update to TikTok Shop's Late Dispatch Rate Policy! 🚀 Starting November 6, 2024, TikTok Shop is rolling out a major improvement to the Late Dispatch Rate Policy. Here’s what’s changing: 👉 No More Stress Over Carrier Scans! You no longer need orders scanned by the carrier within the dispatch SLA. As long as valid tracking information is added within the dispatch SLA, orders will NOT be marked as "Late Dispatch." 👉 Simplified Order Management Orders without tracking information will automatically be categorized under “To Ship” in the Seller Center, giving you a clearer view of pending dispatches. Plus, the Late Dispatch Rate display based on 2 business days will be removed, freeing up your dashboard from unnecessary pressure points. #TikTokShop #Ecommerce #OrderFulfillment #SLA #BusinessUpdates #LateDispatch

Calculation formula on TikTok Shop Referral Fee is a service fee charged on successfully paid and delivered orders in TikTok Shop. If the entire order is canceled/ refunded/returned, the referral fee will be returned. In cases of partial refunds, the fixed $0.30/order will not be refunded as the order still exists with a value above $0.01 Referral Fee = Referral Fee = 2.0% *(Customer Payment + Platform Discount) + 0.30 USD per order Currently, all sellers will benefit from the referral fee promotion #tiktokShop

𝐓𝐢𝐤𝐓𝐨𝐤 𝐒𝐡𝐨𝐩'𝐬 𝐔𝐩𝐝𝐚𝐭𝐞𝐬 𝐃𝐞𝐥𝐚𝐲𝐞𝐝 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐏𝐨𝐥𝐢𝐜𝐲: TikTok Shop updating Customer Order Cancellation, Return and Refund Guidelines for Sellers. From 15 March 2024, TikTok Shop will no longer automatically approve all "Delayed Delivery" return requests or automatically reimburse sellers. In some cases, such as "Fulfilled by Seller" TikTok shop will instead require seller's to review the request. Sellers will be notified of the refund request and must respond within 2 business days of submission of the refund request from the customer. If the seller fails to respond within this time, the refund will be automatically approved and the seller will bear the cost of the refund. #tiktokupdates #tiktoksellers #ibrahimtarique

Struggling with late dispatch rates on TikTok Shop? Here’s what’s changing. Two critical policy changes are rolling out, and if you're selling on TikTok Shop UK, you need to pay attention! 1️⃣ Fulfilment & Logistics (LDR Update) 🔄 The Late Dispatch Rate (LDR) will now be based on when the seller completes "Ready to Ship" (RTS), within 2 working days of order creation—NOT when the package is handed over to the courier. 📦 This means no more delays impacting your LDR due to courier handover issues! 2️⃣ Seller Performance (VTR Monitoring) 📊 The Validity of Tracking Numbers (VTR) is now under scrutiny! TikTok Shop will track VTR in the “Ship by Seller” option, and sellers will receive feedback on their performance. 📈 Monitor your VTR performance in the Seller Centre to ensure you’re meeting the new standards. 💡 Pro Tip: Stay ahead of these changes by keeping your dispatch process smooth and tracking details accurate. This will protect your shop’s performance score and ensure happy customers! If you’re selling on TikTok Shop UK, make sure to stay updated and optimize your processes. Need help navigating these changes? Drop a comment or DM me! Let’s talk strategy. 🚀 #TikTokShop #eCommerce #Fulfilment #SellerPerformance #TiktokshopUK

What are the benefits of FBT? 1-Merchant Protection FBT protects you from violation points caused by late dispatch (LDR) or seller fault cancellation (SFCR). No violation points for LDR or SFCR on FBT orders, safeguards your shop from order limitations or account suspensions. FBT also reimburses sellers when buyers claim an order didn't arrive, was lost, damaged, or the wrong item was shipped. Minimize your risk of buyer and carrier issues with FBT, learn more. 2-More Buyer Free Shipping Orders shipped by FBT come with free shipping for new TikTok Shop buyers with $5 minimum purchase and for returning buyers with a $20 minimum purchase. For returning buyers, this is $10 lower than the free shipping threshold for TikTok Shipping and Seller Shipping, which is set at $30. Additionally, buyers can combine items from multiple shops when orders are shipped by FBT. 3-Day Delivery Soon, FBT will ensure that a majority of our shipments are delivered within 3 days at no extra cost to sellers. Products eligible for FBT 3-Day delivery will be highlighted with both a "Shipped by TikTok" and a "3-Day Delivery" badge. Sellers who prioritize quick delivery to their buyers should start using FBT exclusively. 4-Easy Launch FBT doesn't have any monthly minimums or long-term contracts, allowing you to start as small or as large as you want. We offer 90 days of free storage, so you can try our services without a large investment. Additionally, FBT does not require any external integrations; it is fully linked with TikTok Shop, making it quick and easy to get started. #tiktokshop #tiktokshipping #tiktok #sellershipping

What’s New? TTS Enhanced Seller Protection TikTok Shop has just made some major improvements to seller protection, and I'm here to fill you in on the details! These updates are designed to make your selling experience smoother and give you extra peace of mind. Here’s a breakdown of what’s new: What’s in it for you? Smarter Refund Management: Say goodbye to unnecessary losses! TikTok Shop will now automatically reject refund or return requests that don’t meet the required criteria. They’ll even consider the customer’s history when making decisions. No More Risky Buyers: The platform is tightening up on users who frequently cause problems with refunds or returns. That means less stress for you and fewer headaches! Proof-Backed Refunds: Refund requests will now require solid proof, ensuring a fairer process for everyone involved. Say Goodbye to Abusive Feedback: Abusive or irrelevant feedback will be filtered out, so your seller metrics will truly reflect your excellent service. Extra Time for Refunds For High-Value Orders: If a refund request exceeds $100, you’ll have up to four business days to review it—a welcome extension to make sure everything is handled correctly. Longer Decision Window for Undelivered Returns: The auto-decision period for undelivered returns has been extended to 30 days, giving you more time to resolve any issues. TikTok Shop is stepping up its game so you can focus on growing your brand with less worry about these little details. Want to learn more? TikTok has resources available to help you keep your shop secure and protected. So go ahead, sell confidently—TikTok has your back! #TikTokShopSellerProtection #TikTokShopUpdate #TikTokShopNews #TikTokShopSellerCommunity #TikTokShopSellerSupport #TikTokShopSuccessStory #SellOnTikTok #TikTokShopTipsAndTricks

🎇 Post-Fourth of July vibes always give me that epic, slow-motion walkaway-from-explosions feeling straight out of a Michael Bay movie. Fireworks behind, and the relaxed days of late summer ahead. 🎆 😎 But this year, things feel a bit different. Instead of a casual stroll, it’s more like a cautious trot. Why? Because TikTok Shop is blowing up! 🚀 With 170M users and $24.2B added to the GDP last year, it's quickly becoming the go-to platform for sellers. But here is where caution steps in ... what about that potential ban?! 👉 Don't worry! 🙌  😌 Our Chief Revenue Officer, Rick K., has the expert insights and advice you need to navigate this potential game-changer. Check out his tips on what to expect and how to stay ahead! #Ecommerce #TikTokShop #Linnworks #IndustryInsights

🚨 Big News for TikTok Shop Sellers! 🚨 TikTok Shop has introduced a NEW feature to make seller support more accessible – the CALLBACK OPTION! 📞 Until now, sellers could only reach customer support through chat. With this new feature, you can now schedule a callback at a time that suits you, making it faster and more personalized. 🎉 💡 Here’s how it works: Select the topic of your query. Enter your phone number. Choose your preferred callback time. Provide details about your issue and attach files if needed (optional). This update is a game-changer for sellers, ensuring a smoother and more efficient experience. 🚀 What do you think about this new addition? Let’s discuss in the comments below!👇 #TikTokShop #TikTokBusiness #eCommerceTips #OnlineSelling #SocialMediaMarketing #DigitalBusiness #TikTokUpdate #CustomerSupportMatters #SellerSupport #EntrepreneurshipJourney #TikTokForBusiness #OnlineSuccess #CustomerService #TikTokSellers #GrowYourBusiness #SocialCommerce #BusinessTools #DigitalSales #TikTokGrowth #MarketingTrends #SellingMadeEasy #SmallBusinessSupport #BusinessUpdates #eCommerceGrowth #SocialSelling #TikTokStrategy