About
Melissa brings over 25 years of marketing expertise, spanning across diverse sectors…
Articles by Melissa
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What are the different ways to communicate brand identity?
I actually would steer away from calling it a "verbal identity" unless you are far along in your brand ID. Before you even think about your tagline or slogan, start with your brand house: vision, mission and core values - the foundation for all messaging. Then determine a brand personality and voice. You will build from here to map out your personas and what the challenges of your ICPs are. Next, competitive analysis. Using your brand house and all of the above you can properly write messaging that is based on who you are as a brand, in your voice and with a competitive edge speaking DIRECTLY to your customer's challenges.
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What are the different ways to communicate brand identity?
If you are early-stage, I usually suggest not putting too much time and money behind the logo and name until you have the real resources to do so. Once you do, spend the time and money to do it right and keep it consistent by setting rules and guidelines that everyone understands and adheres to.
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How can you address skepticism about your product vision?
You don't. If you are passionate about what you're building. Take time to understand your audience and know what problem you are solving for THEM. Not what you think they want. Even if you have built the product because you experienced that challenge - you are still not the audience. Do the research. Build an MVP or even prototype to show potential customers and gain their insights. Eventually, you will determine your product-market fit. This will allow you to show demand for what you are building. That + your passion for what you are building is enough to counter initial skepticism. But remember, it does not end there! You must continually perform customer research to continue to build and grow.
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What are some common user testing pitfalls and how can you avoid them for your startup launch?
Know your audience! More importantly, YOU are not your target audience. Yes, you've created something likely because you wanted to solve for a problem you faced. Great - but remember that you built the product/service and therefore are way too close to be considered the target audience. You know too much. Once you've reconciled with the idea that you are not the target audience, create personas. Start with demographic information so you have a clear picture of who they are. Then whiteboard out their challenges and how your product/service solves those challenges. You might need to make some assumptions to start, then allow yourself to learn more about your audience as you test.
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If you're building an early stage startup in health, highly recommend joining MarkOne Health: Vadim Gordin is the man to learn from.
If you're building an early stage startup in health, highly recommend joining MarkOne Health: Vadim Gordin is the man to learn from.
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Experience
Education
Volunteer Experience
Honors & Awards
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2015 Hall of Femme Honoree
Direct Marketing News
Languages
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Portuguese
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French
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Organizations
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Techstars
Mentor
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Sage Heights School
Advisor
- PresentSage Heights is a Mind Brain Education school where all students are honored for their individuality and mindfully taught by dedicated professionals with practices supported by education, psychology, and neuroscience research.
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