Unlocking the Power of Authentic Brand Messaging with Laurel Carpenter on SMarketPlace™ Live! - $ales, Marketing 🎯and Rock and Roll 🎸 Join Tom Dempsey and Sarah Noonan and me to explore how Laurel, the co-founder of Pearl Consulting NYC, is transforming how clients communicate their brands with their expertise in authentic messaging, strategic branding and expert copywriting. Laurel's journey spans from initially providing traditional blogging to a focus on brand strategy and messaging, driven by client’s need for authentic, customer-centric communications in a post-pandemic evolving market. "Listening to your customers is not a one-time activity; it’s an ongoing process," Laurel emphasizes, highlighting the importance of continuous engagement and adaptability in branding. We learn how Laurel and cofounder Charles Herold, along with design partner, Charlie Birch helped a psychotherapy practice transition from a clinical description of services to a brand identity built on the tagline, “Real Therapy For Real People.” Discover her insights on brand archetypes and why integrating client feedback into messaging is so critical to a digital presence that resonates deeply and authentically. And as always, we dive into Laurel’s passion for rock 'n roll. From her first concert experience with Bryan Adams to her diverse musical tastes including the Grateful Dead and Alabama Shakes, Laurel draws fascinating parallels between music and branding. "Music is always evolving, and artists who stay relevant are those who innovate and adapt," she shares, emphasizing the need for innovation and adaptability in our branding, too. Don’t miss out on a fun and insightful discussion about brand strategy, customer-centric messaging, and the interplay of business and rock and roll with Laurel Carpenter on SMarketPlace™ Live! 👉 The full episode and additional highlights are posted on Publio’s website. Watch below! #BrandStrategy #CustomerCentric #Marketing #BrandMessaging #EmpathyInBusiness #RockAndRoll #Innovation #BusinessGrowth #PurposeDrivenEntrepreneurs
See the full interview and my blog post here: https://publi.io/unlocking-the-power-of-authentic-brand-messaging-with-laurel-carpenter-on-smarketplace-live/
Yay! Can't wait to listen to this in full, you two!
I'm psyched to check this out - Laurel Carpenter, Keith Reynolds and Tom Dempsey! I love the example you shared here, Laurel, about the incredible insight you get from talking directly with the people your client's brand is trying to reach - to know what messaging will resonate most.
It's definitely an important reminder to test your messaging by putting it in front of actual customers!
Love it - strategic messaging that originates from the brand voice is so useful and important, and unfortunately so often missed by companies. This help is so needed.
In a world of screens saturated with copy/pasted titles, texts and taglines it's crucial for companies to tap into feedback and integrate the takeaways - it's comparable to being an active listener in a conversation as opposed to stuck in your own head with your own agenda. Great stuff Keith, keep 'em comin'!
Two of my favorite marketing experts together, Laurel Carpenter and Keith Reynolds! I can speak from personal/professional experience that working with Laurel, Charles and Charlie Birch on branding is a great experience. I loved working with them so much that I've now brought them in to work with a client of mine!
I love when people I know, know each other, and even better collaborate! Very insightful clip. Thanks Laurel Carpenter and Keith Reynolds.
Sounds like a great episode! I'll put it my queue.
Founder and CEO @ Publio | Strategist | Marketing & Business Communications | PublioSTUDIO™
6moLaurel Carpenter describes their journey to pivot to higher value brand messaging from blog writing in the face of AI. https://youtu.be/MfiauGlyZJU