Jean Perrot

"The core art of Operations Management is observing the messy, human chaos of business and applying order to it." The Operator's handbook is a great guide to the various operations disciplines like #businessoperations or #bizops, #revenueoperations or #revops, #financialops or #finops,#legalops, #marketingops, #peopleops and #productoperations / #productops that have emerged as a result of shift from hardware to software-based value creation (see my previous post too --> https://lnkd.in/gwNWwkNh?). Great introduction, though I find it lacking as it did not include factory operations, supply chain, store operations that rely far more on offline-online interfaces. For any operator out there, process, analytics, metrics, cadence, solutioning and execution are the key concepts to apply.

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This is a great video about how our personal ideology impacts the way we process data and information. For me, it shows the importance of fighting against populism and "framing" in the media and teaching our children in critical thinking. https://lnkd.in/eXQdB4fR

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This article provides a helpful, straightforward explanation of the options for improving the output of LLMs for specific types of use cases - worth a read.

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At the core of effective engineering leadership is the ability to stay connected with your team. This is perhaps the most challenging aspect because retaining the respect of your people is difficult unless you remain technically involved yourself. In my journey as an engineering leader, staying true to the individual contributor role that originally earned their respect has kept me close. This approach extends beyond technical expertise; it's about maintaining a deep connection with the core activities that propel product development forward at Gearflow. One of my biggest professional fears is becoming irrelevant or disconnected from my team and our work. This fear motivates me to continually reinvent and retool in response to market demands. Next month, I'll be sharing about my adventures generating synthetic data recently. And while I'm no expert when I start preparing for these talks, the process is incredibly valuable. It's less about delivering a perfect talk and more about how the preparation expands my thinking and exposes me to new capabilities. This helps me connect the dots to opportunities at Gearflow that bring real innovation to our customers. Speaking regularly holds me accountable and pushes me to learn ahead of the curve, ensuring I remain relevant and impactful day-to-day. Every talk is a journey of discovery, helping me to lead with humility, communicate clearly, and inspire a culture of innovation through a deep, technical understanding of our work.

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Super interesting (and technical) breakdown on how the folks at ClickHouse are transforming the simple, flexible JSON format into something that can be leveraged at hyperscale. An excellent example of how sometimes scale can make you do crazy things.

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An important realization I had early on in my career was the difference between Executors and Leadership (or as I call it, the Learned Intuition group). Often business strategy comes the Learned Intuition group, usually from a principled, learned perspective and sometimes jolted through intuition. Executors constrain and build. One great thing about being an Executor is you necessarily can occupy the Learned Intuition circle, but often not the other way around. The tech industry definitely under indexes on Executors.

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Those of you out there using Claude, make sure to enable the new artifacts feature (still in preview). It's super useful, it can even under certain circumstances run code it generates so you can preview the results. Try it!

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I wrote a short post on setting Ennetix xTend (or any application) to automatically start on your Mac at login. https://lnkd.in/g62ihtqs

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Harness the power of AI to streamline your workflow, boost productivity, and drive better results. Get started with GenAI today and take your product management game to the next level! 💡 #Chisel #GenAI #ProductManagement #SaaS #Innovation

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There are as many ways to define "NDCG" as there are search teams. Here's one dimension that varies a great deal team-by-team https://lnkd.in/eKEU-gQ8

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Markdown to... command line app - wat? That's the topic for today's unsolicited face time. A single Pipedown pipeline can be used in numerous contexts thanks to the way it consistently accepts inputs and produces outputs. I waffled about my love of pipelines a while back: https://lnkd.in/gERrAsvA Though it's much handier to see in action! https://lnkd.in/giR-KVDT Let me know your thoughts 🚀

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🇪🇺 Be part of the conversation on July 11th at 3:00 PM CEST! Our #NonprofitPulse2024 webinar features a rockstar panel discussing the latest nonprofit trends across fundraising, data security, and the development of AI. Save your spot today! #Fundraising #AIforGood #NonprofitTrends

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Ticket velocity isn't the *only* measure of an engineering team's effectiveness. At a high level, the best engineering organizations can predictably deliver against the priorities set forth by the business. That involves proper monitoring (through metrics) and coaching by effective managers. Here's a few non-velocity metrics I use to measure my organization: - Tenure of the team. - Platform uptime. - Number of critical issues in the last 8wks. - Automated code coverage percentages. - *Employee* vs customer detected bugs. - Number of requirements missed during project planning. Read more about my leadership style here: https://lnkd.in/geP2m7DJ #metrics #engineeringeffectiveness #team #leadership #software #tech #startup #management #dora #space #agile #projectmanagement #podcast

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🚀 MosaicKB intelligent highlighting just got an update! We've been working to improve automatic highlighting in MosaicKB's collaborative Live Docs and Playbooks. We've now added the ability to automatically reveal related terms (e.g. "a11y" -> "accessibility") in documentation. 🔍 What it does: - Automatically highlights documented terms AND the aliases you define for those terms in your docs - Provides instant access to canonical definitions with a single click - Can be turned off when reading - Works seamlessly across Playbooks and Live Docs - Aliases span a variety of content - use it to highlight users' preferred names, alternative names for things, or an abbreviation for a documented organization name, for example. 🎯 Why we built it: - Terminology at organizations evolves over time and across team boundaries - We want to improve clarity and concept connectivity, even when non-canonical terms are used to reference ideas in documentation. 👀 See it in action: Check out our 10-second demo video showcasing how MosaicKB handles terms like "accessibility" and its alias "a11y". Whether you're dealing with technical terms, industry acronyms, or company-specific lingo, MosaicKB's new feature ensures everyone's on the same page. 👉 How are you managing jargon in your organization's documentation? Share your thoughts below, or sign up to join our beta testing group this fall - https://lnkd.in/gVrYWF3S #KnowledgeManagement #ProductUpdate #TechnicalWriting

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Don't wait too long to consider QA for your projects, playing catch up is never fun or financially practical. If you're looking to build your team or need to ramp up to finish a project, let us handle this for you. Fractional resource options available for tight budgets or needed versatility. #QualityAssurance #QA #ProjectManagement #ResourceManagement #FractionalResource #BudgetFriendly #Versatility

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There is something gratifying about responsibility and accountability. Let me explain. Inside, we all have the desire to create and impact. It's the way God designed us. Being made in His image means getting his creative "itch". Here at PushPress we have been growing, specifically in the engineering organization but in every department to a degree. During this time, I'm doing tons of interviews and there is a question I get asked without fail. "Mike, you have been here for over 3 years. What keeps you around?" I give the same answer every time. I have been at the big org. I have had a canoe oar and am trying to move a cruise ship. It can become disheartening to try to make change and sludge through the waters of red tape. We want to know that our work is meaningful. Then my next statement comes from every one's favorite "uncle Ben" (where are my Spiderman fans at?). "With great power comes great responsibility". The power to make change is a 2-sided coin. We can level up our co-workers, our code base, or drive customer value. We can propose and implement creativity across teams or the organization at large. It is a tremendous opportunity. Likewise, with ownership, comes accountability. We need to accept responsibility for our failures. When a deadline is missed or a we miss a projection, we need to self reflect and figure out what went wrong. Here's the awesome part. Regardless of success or failure, we can grow through it. This is the "cheat code" of ownership, accountability, and responsibility. If any part of the trio is missing, it's easy to accept the mountaintops while excusing away the valleys. How about you? What's your "why" for your tenure at your current role?

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Sharing for reach: Dave Snowden is holding a 2-day "Cynefin & Sense-making" workshop in Seattle in November. https://lnkd.in/g-Ye4xde Along with Simon Wardley's value chain mapping, Dave Snowden's sense-making tools have impacted my thinking tremendously over the last several years. (I imagine both of them might respond to that sentiment with, "You need to get out more," which may be true.) While I recognize there are many valuable techniques out there, I have to emphasize how deeply these approaches have shaped my thinking. They've consistently brought clarity and results in ways that have resonated with me on a personal and professional level. If you have the opportunity to attend, I think you'll learn something fantastic. #cynefin #sense-making #sensemaking #complexity #complexadaptivesystems

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