ARROW UP TRAINING

If you operate in California, you've most likely heard about PAGA lawsuits - lawyers have been gaming this system for years. Now, California's new PAGA Reform allows compliant businesses to reduce and avoid costly penalties. But how? This Thursday, 2pm PT, Employment Attorney, Beth Schroeder and I will simplify requirements and propose solutions. Register link in comments. Even if you can't make it, register so we can send you follow-up summaries, recordings, and action items.

I’ve never been a fan of the ‘compliment sandwich’ when offering constructive criticism. It feels too obvious and insincere. This Wall Street Journey article (link in comments) discusses how Gen Z views it as condescending and ineffective. They conducted a blind study and found that instead, briefly introduce the moment with words of support, something like, “I know you can get there, and here’s where you can improve.” A simple setup like this helped learners feel that the critique is meant to build them up, not beat them up. Therefore, they embraced the message and improved significantly. A great lesson for all leaders, friends, family, and coworkers. This is definitely finding its way into an ARROW UP TRAINING leadership course! Pass it on. 

Honestly, can you remember if employees working in CA need to take their break in the middle of the shift, or wait, was it before the 5th hour or the 6th hour? Can you prove your 22-year-old Supervisor knows? CA PAGA reform has basically written into law, "we know it's confusing, so teach them, remind them, document it, and you'll lower penalties by 85%." ARROW UP TRAINING was made for this. We capture and share stories that help Managers understand and remember the details that matter most. 

Supervisors need more than a pair of keys and the ability to comp food - they need ongoing development. We believe in Leader-to-Supervisor coaching as well as Peer-to-Peer coaching. This is why we continually capture stories from Supervisors across our industry and share them throughout our ARROW UP TRAINING restaurant community. Emerging brands recognize the power of sharing lessons, and Arrow Up is having a blast as we all rise together!

Let’s kick off a group effort campaign to lower turnover by just one person annually and save restaurants $5,500. All of us are here to help each other. Today, we focus on hiring and recruiting specifically. How have you sourced the last five candidates? Is it working? Check out the video for more. Employee engagement and retention was a major topic at #RLC - and a big reason we launched ARROW UP TRAINING 5 years ago. Training is just one piece of the puzzle. Let’s do this together!

What is the number one recommendation from young Supervisors to other Supervisors? Build Relationships with your team. At ARROW UP TRAINING we've created a platform where leaders share stories and learn from each other. Whether lessons in communication, accountability, or compliance - there's strength in tapping into a larger community that rises together. #arrowuptraining #leadershipdevelopment #risingleaders #compliance #empathy