ARROW UP TRAINING’s Post

Article: https://apple.news/ASlNOjp0xT9mPWDTlR9-UnA

Any other tips? Troy Hooper Shawn P. Walchef Charlie Eblen Dean LaBay 🥔 Damien Hirsch?

Many years ago, I was scolded for not following the 'corporate policy' of using the 'Oreo Method' when delivering feedback. It wasn't effective then and it sure isn't now. Be authentic and kind.

In my experience, not only does it feel insincere, it causes people to tense up when you compliment them because they expect a criticism after

Great article share. Commentary could be better. I like your glasses. (you may be right 🥪)

Everyone wants authentic candid but kind criticism! Just be empathetic and you can’t screw it up!!

I totally agree!

Gen-Z has a hard time not victimizing themselves over any negative feedback and constructive criticism, largely because they didn't hear the word "no" or have healthy boundaries established for their own behavior. The shorter attention span and inability to focus don't help this either. I'd say to take this article with a grain of salt and adjust per situation. Having been a manager and found success using the feedback sandwich, I'd say it would depend on the situation. When so many managers only pointed out the bad things employees do, it breeds resentment and productivity goes down along with compliance. On the flip side, hyper sensitivity to any feedback that isn't singing your praises has increased, especially with Gen-Z generations - which is how and why self awareness decreases. In many day-to-day ops, where the constructive criticism isn't about a major issue, mentioning - if it is sincere - the specific tasks & job role functions an employee is doing well, while also pointing out where there's room for improvement balances the Quality Assurance meetings so it isn't just a lecture. Now, if the employee has shown a pattern of ignoring process flows, making the same mistake multiple times, sure, that deserves its own meeting.

Gen Z does not buy your compliments/feedback-they want Us to be "authentic"-they can smell BS a mile away-being Authentic rules their existence-they abhor people/institutions that talk one way...then find Actions do Not line up with that Talk(most people though fall in this category (Personally/Professionally)-this generation may think they know too much at a younger age-Why does Gen Z job hop so much? I blame employers totally-Gen Z is "on to" Employers and adulterated BS daily, their saying 1 thing then doing another, their paying lower wages(Gen Z has figured out that job hopping is nicer pay bump)-Employers will have a harder time with younger generation until they adjust-I applaud this generation for giving the Middle finger to some institutions

If the only time you offer compliments is as a lead in to criticism, then that is the real problem. Ongoing feedback is important to establish the relationship and there needs to be more positive than negative feedback (I think I remember reading somewhere about a 3:1 ratio is good. The sandwich message primes people to expect any positive feedback to be immediately followed by negative which is very unhealthy. It is quite fascinating to watch the reaction of someone used to this method look confused when you give them positive feedback but don’t follow it with any negative feedback.