Lucy Jenkins

What are the top 3 frustrations of older online consumers which may stop them spending money with you? Our research report A Golden Opportunity – Are you serving the needs of older online customers? has the information you need. Our research amongst 1,296 UK over-65s reveals the Top 3 frustrations they encounter when on digital devices are: 1.     Not remembering complicated passwords. 2.     Poor navigation - not being able to easily find the thing you went to the website to do. 3.     Not having enough time to complete a task before you are ‘timed out.’ If you want to know more about attitudes and behaviours of over-65s to digital, download the full report here: https://lnkd.in/gWt9FJ5y   #A11y #InclusiveDesign #Ageing #OlderCustomer #

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Join our latest webinar where we’ll explore how combining new and existing technologies can make the evolving cash cycle work for you. Find out more and/or register to attend here: https://lnkd.in/e6bPST9Y. #Retail #Banking #PostOffice #CashCycle #CashTechnology

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Our Partner Success Stories showcase the flexibility and efficiency of our Aspire Cash solution in real world scenarios. Read the University of Chester case study here: https://lnkd.in/e8_TqXix #PaymentsWithPurpose Payit™

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📢 Equifax UK's monthly newsletter brings you the latest product updates, events and innovation. 📢 Some of the topics in this month's newsletter include; ✅ the impact late and missing payments can have on SME cash flow and how banks can support SMEs to gain greater financial stability. ✅ How achieving a 360 degree view of affordability can create fairer outcomes for customers, ✅ A short video discussing how to identify and help vulnerable groups and the initial triggers of vulnerability ✅ Identify and manage fraud risk to minimise potential losses with Fraud IQ Manager 📚 To subscribe to our monthly newsletter click the link in the comments. 👇 https://lnkd.in/eWKgc53N

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Under the new rules published by the Payment Systems Regulator (PSR), from October 7 2024 #banks and #buildingsocieties will need to reimburse victims of #APPscams for the amount lost within five business days. This could impact your bank or building society and JTGlobal can help you with our MoneyGuard #appfraud product >

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Payment Trends Transforming the Forecourt Sector The payment services industry has experienced a seismic shift in recent years, due to the influx of new and emerging technologies. TSG outlines the changes and what lies ahead... https://bit.ly/4dgROnJ #PaymentTrends #ForecourtSector #PaymentServices #DigitalPayments #FutureOfPayments #ContactlessPayments #MobileWallets

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📢 Today marks an exciting new chapter in the acceptcards® Independent Payment Experts journey. 💷 We’re launching #AcceptCash, utilising Smart Safe technology so businesses can deposit cash into a smart safe and settle to their bank account the very same day. Our cash payments solution responds directly to demand from SMEs for instant, affordable cash deposits to help with cash flow. Especially timely against a backdrop of bank branch closures and a Post Office fighting with growing demand! Who is this service for? Well, we know that businesses with an average monthly revenue of £80,000 would save 73% in cash processing costs via AcceptCash. We expect this to be most of interest to franchisee and enterprise businesses in the retail, convenience and hospitality sectors. However, it’s a tool which we know will help all SMEs with detailed reporting, same-day settlement, accountability, cost savings, efficiencies and much more. We’re pleased to be working with Martin Smith, Strategy & Solutions Director at Cennox to implement and roll-out the new technology in the coming weeks. Ultimately, this service will bring more choice to business owners as well as driving the most efficient and innovative ways of managing cash to make it a more viable payment choice. 🤔 Did you realise that cash is almost double the cost of card payments currently for UK businesses now? This is despite the fact that we know demand for cash is high…hence why we’re wanting to make it a level playing field! Full story over on FF News | Fintech Finance News: https://lnkd.in/ervZ2Jku #Fintech #cashpayments #cardpayments #innovation #financialservices #acceptcards #acceptcash #cashmanagement #paymentsolutions #customerfocused

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Throwback Tuesday? 75% of customers rate all channels, including branch, as equally important and 44% of FI's globally, struggle to boost product-use frequency … Therefore redistributing new branch formats to engage customers where they actually spend their day, makes solid sense and creates new sustainable P+L models. But when you build a "pop-up", it's good to meet all of your customers expectations. TSB did just that with their Nottingham pop-up, and leveraged the simplicity and deployment speed of OneBanx' solution to enable customers to enjoy full service banking on site. Read more about it here #givepeoplewhattheyneed #cashaccessmatters https://lnkd.in/d3GFu4f6

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Here's what our customers have to say about us on Trustpilot 📢 Get in touch to find out how we can help your business succeed 🏆 ⭐⭐⭐⭐⭐ #payments #paymentsindustry #creditcard #cardmachine #debitcard #review #trustpilot #testimonials #feedback #customer

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We're thrilled to share our latest collaboration with NelsonHall on the new Consumer Duty guidelines. These guidelines mark a significant step forward in prioritising customer outcomes and ensuring organisations act in their customers' best interests. Our piece delves into how these regulations will reshape consumer interactions and the strategies organisations must adopt to comply effectively 📋 Check out the full article to learn more about the impact and how we're helping businesses navigate these changes 👉 https://lnkd.in/eciiZd6c #ConsumerDuty #CustomerExperience #NelsonHall

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Delivering results that matter! 💡 Check out our journey with a Tier 1 Banking Client and how we helped improve their Collections operations.. Impressed? Let’s talk about how we can help your organisation achieve the same success! 📞 01295500047 📩 [email protected]

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OBL Head of Payments Policy, Richard Koch, spoke at the Utility Week Forum yesterday about how the UK's utilities sector could benefit from open banking account information services for improved affordability checks for financially vulnerable consumers. He also highlighted the cost and time efficiencies offered by open banking payments, including the flexibility – for both customers and firms - of variable recurring payments, a ‘Smart Direct Debit’. #UWF24 #OpenBanking #SmartData #OpenFinance #Innovation #DigitalInnovation #TechInnovation #Payments #Data #DirectDebit #VRP #Utilities Tom Luff | Harry Mayhew | Josep García Solé

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Here's what our customers have to say about us on Trustpilot 📢 Get in touch to find out how we can help your business succeed 🏆 See more reviews here https://ow.ly/NBaS50TBjLg ⭐⭐⭐⭐⭐ #payments #paymentsindustry #creditcard #cardmachine #debitcard #review #trustpilot #testimonials #feedback #customer

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Open Banking in a Box will champion the UK’s world-leading open banking standards and make the case for greater cross-border interoperability that will benefit UK PLC and support #financialinclusion globally. https://buff.ly/3VYwLQm #ecosystems

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⭐🤩 Chaser has been shortlisted for Supplier of the Year at the CICM British Credit Awards 2025! 🤩⭐ Thank you to the Chartered Institute of Credit Management (CICM) for this recognition, which reflects Chaser’s commitment to delivering efficient and innovative credit management solutions 🧡 This recognizes Chaser's efforts to help businesses worldwide improve cash flow and reduce late payments through features like... 📞 Auto-call: Automated, scheduled reminder calls to reach debtors over the phone without any time or effort ☎️ In-app calls: Integrated calls and call recordings within the platform, allowing credit teams to easily contact and follow up with debtors 📬 Letters: Automated postal reminders with QR codes for fast, convenient payment 📈 Revenue forecast: Data-driven insights that support cash flow planning and forecasting Find out more about why Chaser was selected and what this nomination means ✅ https://hubs.li/Q02Y1RLl0 #BCA2025 #CICMBritishCreditAwards

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💥 Latest #GFT Banking Disruption Index highlights mounting debt worries for UK consumers. 📰 Our new research includes key findings on: 💳 Brits credit card debt 💷 Reliance on credit facilities to cover everyday spending ❔ Consumer knowledge of repayment terms Read our press release and download our report here ➡️ https://okt.to/k1MUit #TeamGFT #Banking #BDI #Report #DebtManagement

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Close Brothers Business Barometer research found that wholesale and distribution industries find late payments are around 10% more problematic than the average UK SME. Read more here: https://lnkd.in/eSzBTv_K #CloseBrothersInvoiceFinance #InvoiceFinance #BusinessBarometer

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