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Are your pharma sales managers effective? Here are 6 ways that you can find what "effective" looks like in your pharma sales teams, isolate the high-performing manager behaviors, and replicate them across your business. An insightful read by the folks at Great Place to Work. Find this interesting? Sign up for our newsletter. Get curated leadership insights based on behavior science in your inbox, once a month. Link in the comments below. Saurabh Jain Suneel Aiyar #PharmaSales #Pharma #Managers #Sales #Pharmaceuticals

Would you be able to accurately answer these questions? Chances are your answers (like anyone else's) would range from being somewhat accurate, to wildly inaccurate and maybe even just wishful thinking. We want to "be" healthy - we just can't seem to "do" healthy consistently. It's like work. Everyone wants to "be" a great manager - but few are actually "doing" the stuff it takes. AI can help! Find out how GCC leaders are using AI to help managers track their work behaviors and shape them to be more effective! 🚀 Click on the link (in the comments below) to read more. #GCC #ManagerEffectiveness #Communication #ArtificialIntelligence #Captives

What do you think your Insurance Agents do when you're not watching? According to Douglas McGregor, former social psychologist and management professor at the MIT Sloan School of Management, most leaders have inherent assumptions about employees - described by two theories - 👉 Theory X These are based on negative assumptions of employees - that they're lazy, tend to avoid work and responsibility. Leaders with this mindset motivate through rules, incentives, and defined consequences. 👉 Theory Y Is based on positive assumptions about employees - that they enjoy their work, are self-motivated and willing to put more efforts when in control. Such leaders realize all they need is to create a supportive environment and provide relevant opportunities. ❓ Which theory best describes you? Your business decisions could vary based on which theory you support. Like the software you choose. 🤔 Does your software showcase your trust in your GCC insurance agents and supports them or is it something that monitors their activities like a suspicious leader? worxogo can support your well-intentioned agents - with the power of AI and behavior science to help them self-manage their behaviors and succeed! Follow us to learn more. #Motivation #GCC #Insurance #Agent #Agents #Employee #ArtificialIntelligence #HighPerformance

We know the #Bandland #MusicFestival buzz is real this weekend! But, guess what? There's more to be excited about! It’s the November issue of Behavior Perspectives dropping like a chart-topping hit. 🎤 Insights on productivity, motivation, and making managers the backstage legends they’re meant to be. Want in? Subscribe now - link in the comments below. We promise you, the newsletter will leave you with "more than words". Anant Sood #Productivity #ManagerEffectiveness #Managers

Ever come across an artificial intelligence (AI) assistant or chatbot while interacting with a website or trying to reach a business? Did you enjoy the experience? A recent study by Gartner (link in the comments) shows that 64% of customers prefer to interact with a real person instead of AI, while 88% admitted to having major concerns about AI. In the race to bring on AI services and functionalities, are businesses sacrificing customer experiences? Could this dissatisfaction lead to a loss of trust and sales? Gartner's Senior Director of Research Emily Potosky argues that very few self-service solutions can fully resolve customer issues. "Some level of assisted service will always be needed." She recommends that rather than invest in Gen AI powered tools to replace human agents, companies should incorporate employee enablement technology. "This tech will assist and empower existing employees, improving both the efficiency and effectiveness of agent performance." What's your take on this? ___________________ Thousands of customer service agents use Behavior Intelligent Tech to improve their efficiency and productivity. Follow us to learn more. #CustomerService #Customer #ArtificialIntelligence #ai #BehaviouralScience

What makes us human? With modern technology like artificial intelligence (AI) growing and becoming a key part of our daily lives, the answer can be very interesting! This conversation between Brian Lowery, social psychologist and Kylan Gibbs, technologist throws some light. Will using these technologies work in their favor, by attracting more users, or will it allow humans to differentiate between what’s artificial and what’s real?! We see this in retail sales too - where the process is getting optimized using technologies like AI, yet both the starting point (salesperson) and the end point (customer) are human. Our take - the shared experience of being human and interaction is the key aspect of how we continue to grow, empathize and connect with the people around us. Human connection is complex and technology is yet to reach that level. Like with every breakthrough, we must adapt to advancements in AI and learn to use it as a tool. Hope you enjoy this conversation. For more conversations, follow worxogo and learn more about integrating AI into your work - the right way! #ArtificialIntelligence #ai #Technology #RetailSales #DigitalTransformation #Sales #Retail #Salesperson #SalesStrategy

🤔 Does your pharma sales tech 𝗳𝗼𝗰𝘂𝘀 𝗼𝗻 𝘁𝗵𝗲 𝗽𝗲𝗿𝘀𝗼𝗻 or 𝗷𝘂𝘀𝘁 𝘁𝗵𝗲 𝗽𝗿𝗼𝗰𝗲𝘀𝘀? Over the years, sales teams have incorporated various technologies like CRMs, deal trackers and much more, which have made processes and systems more efficient. Yet, pharma sales technology seldom focuses on the sales person - 𝘵𝘩𝘦 𝘪𝘯𝘥𝘪𝘷𝘪𝘥𝘶𝘢𝘭 who drives the sales and converts the leads.🙋 With the growing popularity of chatbots and AI assistants, machines are learning to mimic human interaction but can it really understand human behavior? 🧠 Read our latest blog to see how leading pharma teams are using 'behavior intelligent' technology to 📈 maximize the potential of their sales reps. [ 🔗 in the comments below] ________________________________________________________________________ Sign up for our monthly newsletter for more pharma sales insights like these. Link in the comments below. #Pharmaceutical #Pharma #Sales #SalesEnablement #PharmaceuticalSales #SalesEnablement Saurabh Jain Suneel Aiyar Praveen Kumar Nama

From fearsome robots to falling in love with them, the movies are rife with dystopian tales. Even as AI has become real to us, one thing that remains is our belief in its ability to change the World (or take over it?)! With witty Chat GPT comebacks, it can look real and human. But true humour requires connection...something exclusive to humans. Even with its current capabilities, AI may not be able to handle serious conversations at work or express person to person feedback. This month we explore the use of AI is to improve human potential rather than replace it. And how AI with Behavior Intelligence does just that. Check out our latest newsletter (link in the comments). And don't forget to subscribe for more! #artificialintelligence #ai #technology #BehaviorIntelligence #sales #work #employee #teams

🥊 Your pharma sales team's success depends on who is "in their corner". The phrase "in someone's corner" comes from boxing and refers to a coach. Someone who isn't in the ring, but supports the boxer from the corner - with insights, feedback and strategies - and motivating them to do better. In pharma sales, the equivalent of a coach is your sales manager. Gallup found managers were responsible for 70% of the variance in team engagement. Your sales team's manager is the biggest reason for their engagement. Or disengagement. Who is in your medical rep's corner today? Are you supporting them with the tools and skills they need? ------------------------------------------------------------------------------ Sign up for our newsletter to find out how you can use Behavior Science to build engaged, motivated sales teams today. [Link in the comments below] #Pharma #Manager #ManagerEffectiveness #SalesEnablement #SalesTips Saurabh Jain