Posted by Eran Feigenbaum, Director of Security, Google Apps

No matter how you slice it, mobile and cloud are essential for future business growth and productivity. This is driving increases in security spending as organizations wrestle with threats and regulatory compliance — according to Gartner, the computer security industry will reach $71 billion this year, which is a 7.9 percent increase over 2013.

To help organizations spend their money wisely, it’s essential that cloud companies are transparent about their security capabilities. Since we see transparency as a crucial way to earn and maintain our customers’ confidence, we ask independent auditors to examine the controls in our systems and operations on a regular basis. The audits are rigorous, and customers can use these reports to make sure Google meets their compliance and data protection needs.

We’re proud to announce we have received an updated ISO 27001 certificate and SOC 2 and SOC 3 Type II audit report, which are the most widely recognized, internationally accepted independent security compliance reports. These audits refresh our coverage for Google Apps for Business and Education, as well Google Cloud Platform, and we’ve expanded the scope to include Google+ and Hangouts. To make it easier for everyone to verify our security, we’re now publishing our updated ISO 27001 certificate and new SOC3 audit report for the first time, on our Google Enterprise security page.

Keeping your data safe is at the core of what we do. That’s why we hire the world’s foremost experts in security—the team is now comprised of over 450 full-time engineers—to keep customers’ data secure from imminent and evolving threats. These certifications, along with our existing offerings of FISMA for Google Apps for Government, support for FERPA and COPPA compliance in Google Apps for Education, model contract clauses for Google Apps customers who operate within Europe, and HIPAA business associate agreements for organizations with protected health information, help assure our customers and their regulators that we’re committed to keeping their data and that of their users secure, private and compliant.

Posted by Scott Johnston, Director of Product Management, Google Drive

People want tools that are both powerful and easy to use. For employees, that means they should be able to access their work wherever they are, on their favorite device or share their work securely with their colleagues, even if they’re in different offices, cities or countries. For IT managers, that means never worrying about storage quotas again, or being able to track access and sharing across users and files. We realize how important this is, so earlier this summer we introduced Google Drive for Work, a package that wraps all of this together for just $10 per user per month. Here’s a look at what’s been brewing with Drive for Work over the past two months.

Helping employees collaborate on the go

Before we introduced Drive for Work, businesses like retailer Chico’s and aerospace and defense company Rockwell Collins were using Drive to increase collaboration across distributed teams. Travis Perkins relies on Google Drive to store and share more than 1.3 million documents across thousands of physical locations, to help reduce employee travel and save time. OVS uses Google Drive to streamline its supply chain by sharing and syncing their files across desktops, tablets and smartphones so people have the information they need, no matter where they are or what device they’re using.

Today more than 1,800 businesses sign up for Drive for Work each week. Customers like WeddingWire are taking advantage of the full capabilities of Drive for Work to help provide their employees with the collaboration and file sharing tools they need on any device, whether they’re in the office or on the road.

Extending the Drive ecosystem

Drive for Work includes everything you need to keep all your work safe, easy to share and available anywhere. A growing number of partners are building tools on top of the Drive platform to meet the particular needs of our customers. In addition to the new Audit view built into the admin console, Drive for Work also includes an Audit API that partners have used to build advanced insight and security extensions like Data Loss Prevention (DLP). Other partners have built tools to help move business content into Drive from any location, including old file servers, local hard drives or other cloud storage products.

Keeping your work safe and available

To help keep your work safe, all files uploaded to Google Drive will be encrypted, not only from your device to Google and in transit between Google data centers, but also at rest on Google servers. Our reliability engineers monitor Google’s systems 24x7 in order to quickly identify and address any issues that might arise. Last year, Google Drive achieved 99.985% availability, which averages to less than 90 minutes of disruption per year (our SLA guarantees 99.9%). If there’s ever an issue, you can read up-to-date status information on the Status Dashboard, and if you ever need to speak to someone, help is just a call away in over a dozen languages across 50 countries.

If you’d like to join the more than 190 million people actively using Drive, you can learn more about Drive for Work online or contact us for more information. If you’re already a Google Apps customer, you can upgrade with just a couple of clicks in the Admin console.

Collaborating should be easy. Let technology do the hard work and help you get back to what’s most important — your business.

Posted by Arvin Reyes, Chief Information Officer, KFC Philippines

Editor's note: A few weeks ago, we announced Google Drive for Work, a new premium offering for businesses that includes unlimited storage, advanced audit reporting and new security controls. To celebrate the announcement and show how Drive helps businesses around the world, we’re sharing a few stories from a handful of customers using Drive (and the rest of the Google Apps suite) in innovative ways. Today’s guest blogger is Arvin Reyes, Chief Information Officer for KFC Philippines, which operates 230 restaurants and six plants in that country. To learn more, read the full case study, or see what other organizations that use Google Drive have to say.

KFC has been on a steady growth path since being introduced to the Philippines in 1967. With restaurants, plants, and offices across the country, fast and easy communication and information sharing are vital to our success. This means tools like file storage, email, calendaring, and document creation need to be user-friendly for employees and relatively trouble-free for our IT team. But until recently, our mix of email and document management software caused more problems than it solved – with server over-capacity and slow response time, they just slowed down our business growth.

We decided that a single communications platform with everything from storage to email to document creation was the necessary solution, and Google Apps was our answer. Not only did Apps meet all our requirements for cost-effectiveness, reliability and ease-of-use, but in Drive we saw a way to help our increasingly mobile workforce, which needs access to documents while out of the office.

We’ve boosted our productivity on creative work by 15% by switching from snail mail to Google Drive. Before we made the move, we sent creative materials back and forth between our home office and our advertising agency through messengers and the postal service, racking up costs and taking time away from other tasks. Now, with Drive, we can share large files like high-resolution images and merchandise artwork through the cloud, so material gets to our agency (and back to us) faster and at a significantly lower cost. And with a single location to store everything we’re working on, we’ve dramatically improved our ability to collaborate on projects.

Gmail makes us better at communicating: Now that everyone has 30GB of mail storage available, they don’t need to waste time constantly cleaning out their inboxes to make room for new emails, or asking colleagues to re-send emails because they can’t find them. Our IT team loves Gmail because complaints about email services have decreased to zero since we began using it – in fact, IT’s support work for communication tools has gone down by 25% since we started using Google Apps. That gives our team more time to focus on activities that are more directly tied to the bottom line.

Google Apps makes everyday problems like scheduling meetings disappear. Our old decision making process used to require the scheduling of several meetings and calls, with various reports and documents emailed back and forth among different teams. Now we schedule meetings on Google Calendar, where we can see everyone’s availability. For these meetings, we use a single shared document in Google Docs that serves as a running update on progress. This new workflow fundamentally changed the way we work with one another. What used to take days to decide is now possible within hours.

Google Apps not only makes it easy for us to manage storage and bandwidth, it keeps our employees happy. After six months on the platform, 95% of people told us they’re satisfied with Google Apps, which means they can enjoy their work of serving and helping our customers.

Posted by Pedro Chaparro Monferrer, Software Engineer, Gmail

Cross-posted on the Official Google Blog 

Whether your email address is firstname.lastname@ or something more expressive like corgicrazy@, an email address says something about who you are. But from the start, email addresses have always required you to use non-accented Latin characters when signing up. Less than half of the world’s population has a mother tongue that uses the Latin alphabet. And even fewer people use only the letters A-Z. So if your name (or that of your favorite pet) contains accented characters (like “José Ramón”) or is written in another script like Chinese or Devanagari, your email address options are limited.

But all that could change. In 2012, an organization called the Internet Engineering Task Force (IETF) created a new email standard that supports addresses with non-Latin and accented Latin characters (e.g. 武＠メール.グーグル). In order for this standard to become a reality, every email provider and every website that asks you for your email address must adopt it. That’s obviously a tough hill to climb. The technology is there, but someone has to take the first step.
Today we're ready to be that someone. Starting now, Gmail (and shortly, Calendar) will recognize addresses that contain accented or non-Latin characters. This means Gmail users can send emails to, and receive emails from, people who have these characters in their email addresses. Of course, this is just a first step and there’s still a ways to go. In the future, we want to make it possible for you to use them to create Gmail accounts.

Last month, we announced the addition of 13 new languages in Gmail. Language should never be a barrier when it comes to connecting with others and with this step forward, truly global email is now even closer to becoming a reality.

Posted by Simon Forsyth, Software Engineer, Gmail

(Cross-posted on the Gmail Blog.)

Important stuff doesn't always happen when you’re conveniently sitting at your desk. Maybe you're out to dinner when your boss tells you that she needs the latest project proposal ASAP, or your daughter calls you on your commute home to ask you to proofread her college essay (that’s of course due that night!). While we can't make your life more predictable, today's update to the Gmail iOS app, along with earlier updates to the Gmail Android app, makes it easier to get stuff done on-the-go.

Just like with Gmail on the web, you can now insert files from Google Drive directly into an email on your phone or tablet.
The apps will even tell you if your file isn’t shared with the person you’re sending it to so you can change the sharing settings before you send it. And to help you store all your files in a single place, if someone sends you an email attachment, you can save it directly to Drive with one tap.
On iOS, you can now also change your profile picture right from your Settings. So the next time you take that perfect selfie, you can make it your profile picture right away, all while out with friends. Lastly, if you have multiple Gmail accounts, you can choose which signed-in accounts you want visible in the app.

You can give these features a try by downloading the updated Gmail iOS app from the App Store, and if you’re using an Android phone or tablet, you can get the latest version of the Gmail Android app from the Google Play Store.

Posted by Brent Hoag, IT Director, Briggs & Stratton

Editor's note: A few weeks ago, we announced Google Drive for Work, a new premium offering for businesses that includes unlimited storage, advanced audit reporting and new security controls. To celebrate the announcement and show how Drive helps businesses around the world, we’re sharing a few stories from a handful of customers using Drive (and the rest of the Google Apps suite) in innovative ways. Today’s guest blogger is Brent Hoag, IT Director at Briggs & Stratton, the world’s largest producer of air-cooled gasoline engines for outdoor power equipment.

Briggs & Stratton has been in the business of making gas-powered engines for more than 100 years, and if you use a lawn mower or tractor, chances are it’s running one of our engines. Today, we also sell portable generators, pressure washers and snow blowers, and we’re transitioning into a maker of consumer equipment.

A few years ago, our CEO, Todd Teske, set out a strategy to break the company into the consumer market — an expansion from our long history in the original equipment manufacturing industry. To bring his strategy to life, he needed the company to adapt to the demands of consumer markets and invest in innovation. He hired me to help make that change happen with help from the best technology available. When I discovered that 15% of our network traffic was consumed by unsecured content storing and sharing and realized that poor communication was leading to inefficiencies, I pushed for a move to Google Apps. I knew that switching to Google’s platform would not only fix our communications problems, but help our 3,000 employees be both more innovative and more effective.

That’s happening now, in a big way. In a manufacturing plant in Milwaukee, for example, one of our industrial engineers saw a way for Google Drive to replace an outdated, paper-based system to get critical information to production line workers. For decades, step-by-step instructions for assembling engine parts and quality-control checklists were all typed up and printed out for workers on five production lines. This wasn’t just a waste of paper — it often led to damaging errors when processes changed and employees were going about their jobs with inaccurate instructions and manuals. The proliferation of out-of-date information was just inefficient and potentially hazardous. To solve this problem, the engineering team created a page with Google Sites with Drive folders for each piece of manufacturing equipment, with photos, instructions for assembly, how-to videos for each of the steps and line schedules — all in a variety of file types, like JPGs, PDFs and Word docs. Workers can read instructions and learn exactly how to do the assembly using shared workstations on the plant floor.

Drive doesn’t just help us on the shop floor — it’s equally essential for our sales team, who spend a lot of time on the road, meeting with dealers and partners. Reps used to have to spend an hour or two sifting through different Excel spreadsheets and Access databases to find the most up-to-date pricing and promotions data before heading out to customer meetings and jotting down notes or downloading information onto their laptops. We’re now storing the current pricing database and promotions spreadsheet in Drive, and since our Sales teams use Drive sync on their computers, the latest information is automatically synced from Drive to their laptops. They never have to wonder if they have the right prices when they’re talking to a customer. They can also use the Drive mobile app to access the same information on their mobile devices. This means more hours spent with customers and a happier sales team — two big wins for Briggs.

Google is helping us streamline our manufacturing and business processes at a time when we have unprecedented product and corporate growth. And Todd’s strategy around breaking into the consumer market is making its mark: we’ve introduced 40 new models of lawn, garden and outdoor power equipment, won a handful of “Best of” awards and continue to see a growing percentage of our revenue come from these innovations. Google allows us to change our image inside and outside the company in a democratic and creative way, from the assembly line to the CEO’s office.

Posted by Mike Giresi, CIO, Tory Burch

Editor's note: A few weeks ago, we announced Google Drive for Work, a new premium offering for businesses that includes unlimited storage, advanced audit reporting and new security controls. To celebrate the announcement and show how Drive helps businesses around the world, we’re sharing a few stories from a handful of customers using Drive (and the rest of the Google Apps suite) in innovative ways. Today’s guest blogger is Mike Giresi, CIO of Tory Burch, the lifestyle brand known for its iconic bright colors and eclectic prints, available at 120 boutiques around the world and online at Toryburch.com. To learn more about how Tory Burch’s move to the cloud helped them build a thriving retail business, join our Hangout on Air with Mike and Google’s Head of Industry Solutions & Retail on Wednesday, August 6th.

Before opening a new Tory Burch store, we go through months of planning with as many as 200 people, with tasks ranging from hiring staff, importing custom fixtures, designing windows, and when we can, having Tory on hand to do the opening honors. Nearly all of the documentation around a store opening, like blueprints and project plans, are developed by teams, not just one person. Google Drive helps these teams collaborate on documents and make decisions faster — now we can open three stores in a single weekend, something we couldn’t have done before we moved to Google.

Every Tory Burch store needs to embody the brand, so the process requires careful coordination. The more accessible store information is, the easier it is to decide on next steps. But with our old IT system, emailing spreadsheets back and forth wasn’t enabling the speedy decision-making we need for a rapidly growing retail business. Teams couldn’t get their hands on the right information to push store development forward.

Using Google Drive lets our store-opening teams and outside partners like architects and visual designers connect and collaborate seamlessly. For each Tory Burch store, team managers can create master folders without relying on IT, making it easy for them to store and share project timelines, floor plans, and merchandise lists. With Drive, we don't have to worry about version control, which was a struggle when we shared files over email — now, we know that what's stored and shared is the true, up-to-date document.

Choosing Drive also means we won’t have to worry about storage for documents, especially as we expand the business. Purchasing our own servers and storage disks doesn’t make good business sense for us — why not simply rely on a company like Google that can scale storage much better than we can do ourselves?

We’ve got the perfect combination of fashion’s most colorful and eclectic clothing and accessories, and Tory herself to embody the brand — so we’re confident that the world is ready for many more Tory Burch stores. Google Drive has become a catalyst for our exciting growth plans.

Posted by Scott Johnston, Director of Product Management, Google Drive

The workplace is full of files that capture your best ideas or your team’s most productive collaborations. But those files aren’t useful if you’re unable to access or share them effectively. That’s why, just two years ago, we introduced Google Drive. Today more than 190 million people actively use it at home, school and work. Drive keeps all your work safe, and makes it available everywhere and easy to share. Companies around the world like Crate & Barrel, Seagate, Tory Burch, HP and Jaguar Land Rover rely on Drive to work faster and collaborate better with their coworkers and customers.

But we’ve also heard from businesses that they want more control and security, visibility into how files are shared, and a product that will grow with them. So we’ve been working to make Drive even better for business, and today at Google I/O we announced Google Drive for Work — a new premium offering for businesses that includes unlimited storage, advanced audit reporting and new security controls for $10/user/month.

More control, more visibility
Google Drive for Work combines the familiar storage, sync and share experience of Google Drive with new admin controls, advanced file audit reporting and eDiscovery services. New fine-grained controls let admins customize the Drive experience, such as which employees can install the desktop sync client. With the new audit view you can see activity like moving, deleting or sharing a file within or outside the company, and an audit API will also be available for developers. Google Apps Vault, our solution for search and discovery for compliance needs, is also included with Drive for Work, expanding to cover all content stored in Drive, including Docs, Sheets and Slides, as well as any other file type.
More than enough space for all your work
Every year companies create more data than the last, adding megabytes, gigabytes and terabytes. Well, today, we’re taking bytes out of the conversation. For $10/user/month, businesses get unlimited storage for all their employees and can store files up to 5 TB in size (To put that in perspective, no desktop or laptop on the market today even has a hard drive big enough to capture and store a file that size).

More security
As of today, all files uploaded to Google Drive will be encrypted, not only from your device to Google and in transit between Google data centers, but also at rest on Google servers.

More productivity
Some of the most common file types stored in Drive are Microsoft Word, Excel® and PowerPoint® files. We’ve now built the power of Quickoffice into Docs, Sheets and Slides, so you can open and edit those documents in their native format using Office Compatibility Mode directly on Android and Chrome browser today, and coming soon to iOS. No need to buy additional software or decide how to open your file. Editing Office files is just a click or tap away from Drive on your computer, tablet or phone.
Ready for your business, available today
Google Drive for Work includes the benefits and guarantees of Google Apps for Business, like 24x7 phone support and a 99.9% uptime guarantee. You also get access to all of Google’s productivity apps like Docs, Sheets, Slides, Sites and Hangouts, so you collaborate in even more ways. Drive for Work also offers enterprise-grade security and compliance, including a SSAE 16 / ISAE 3402 Type II, SOC 2-audit, ISO 27001 certification, adherence to the Safe Harbor Privacy Principles, and can support industry-specific requirements like HIPAA.

Drive for Work is available globally, today. If you’re a current Apps customer you can upgrade from the Admin console to get new features like unlimited storage. If you’re new to using Google at work you can learn more about Google Drive for Work on the web, or contact us for more information.

Posted by John Paul Besong, SVP & CIO, Rockwell Collins
Editor's note: Today’s guest blogger is John Paul Besong, SVP & CIO at Rockwell Collins, a Fortune 500 manufacturer of communication, aviation electronic, and information management systems, services and solutions.

In 1933, Rockwell Collins — then less than a year old and known as Collins Radio — supplied the equipment to establish a communications link with the South Pole expedition of Rear Admiral Richard Byrd. It was an exhilarating start to what would, over the next 80 years, include a number of industry milestones, including providing communications for the Apollo, Gemini and Mercury programs, pioneering GPS navigation, and more recently, developing the industry's only aviation head-up synthetic vision system.

Today, we're one of the world’s leading aerospace and defence companies. Our team of about 20,000 employees builds systems to ensure pilots around the world arrive and land safely. Our aviation electronics are installed in the cockpits or cabins of nearly every commercial air transport aircraft in the world. And our communication systems transmit about 70 percent of U.S. and allied military airborne communications.

Because we operate in an industry that places a premium on safety and serve clients that prioritize security, our technology — and our IT environment — has to be safe, trustworthy and reliable. Recently, I realized these priorities, along with our risk averse culture, had left us with IT tools that kept our operations secure and consistent but left our employees and our IT team frustrated.

The problems were widespread. With our legacy mail system, less than 10 percent of our employees — those with company Blackberries — could check their email and calendar on the go. A majority of our engineers expressed dissatisfaction with our development tools. And we were having trouble attracting young new talent. After digging deeper, I sent out a company-wide survey, and the message came through loud and clear: our employees wanted a faster, more flexible platform that was safe and let them access their info and collaborate on the go and from multiple devices.

We looked at a number of options, and after an extended evaluation process, decided that Google Apps for Business was the best solution for both protecting sensitive company information and giving our employees the consumer-friendly collaboration tools they were asking for. With the help of Maven Wave, our Google Apps implementation partner, we made the move successfully and completed our official go-live just a few weeks ago.

Google Apps is moving us into the next era of user-centric computing by allowing our employees to use technology at work the same way they do at home. To start, we’ve replaced the legacy mail system with Google Apps for email, calendar, storage, documents and video chat, and all employees can access their Google Apps account on their own mobile devices — Android, iPhone, tablet, whatever they choose to use. We have also deployed a campus-wide employee wireless network so people don’t feel chained to their desks.

Our employees are now exploring and adopting all of the other collaborative features of Google Apps as well. Three weeks into our deployment, 12,500 employees are using Drive for secure file storage and document sharing, with more than 750,000 files uploaded to Drive. Nearly 20,000 Google Docs, Sheets and Slides have been created. And finally, approximately 10,000 files have already been shared on a read/write access basis, enabling employees to co-author and collaborate within a single document.

Rockwell Collins is a Fortune 500 company with employees located across the globe, and we need to leverage technology to collaborate better and to work more efficiently. Now that our employees can respond to each other almost instantly and work from virtually anywhere with Google Apps, I believe we’re paving the way for the next phase of Rockwell Collins’ journey.

Posted by Deborah Hsieh, Product Manager, Google Apps Vault

Google Apps Vault helps businesses, schools, and governments of all sizes archive, retain and manage business business-critical information. Vault also helps with continuity, compliance, and regulatory purposes. Last January, the introduction of targeted legal holds gave our customers even more control over the emails they retain by restricting holds to searchable criteria.

Now, Vault customers can assign Vault privileges based organization units (OU). This allows customers to limit specific administrators to search and export only specific OUs, addressing privacy and security concerns over allowing administrators to access all licensed Vault users in a domain. Last month, we launched OU-based search, which lets Vault administrators search for data within a specific OU. Vault’s OU-based search and OU-restricted search reduce the number of irrelevant search results that a domain-wide search can produce, and eliminates the need to specify individual accounts. For example, if your OUs are structured by geography, you can restrict your administrator based in London to only search your users in Europe.

To learn more about Vault, please visit our Vault Help Center.

Posted by Scott McIntyre, Director, Google Enterprise Government Team

What can you do with 24 hours? Google teamed with the States of Colorado and Wyoming to ask more than 100 passionate developers at our inaugural GovDev Challenge, a live coding competition in Denver on May 17 and 18. After an all-nighter cranking out ideas, the coders came up with solutions to transform the way state governments work by using technology to bring innovative ideas to life.

Google collaborated with the State of Colorado and State of Wyoming to host the Challenge. We worked closely with the CIO Offices of both Colorado and Wyoming to identify tough problems that were meaningful to the states and able to be addressed during the 24-hour coding challenge. We’d like to give programmers from across the country the unique chance to make a real difference. To support the event, Wyoming CIO Flint Waters sent a school bus packed with programmers and spectators to Denver to attend. “It’s a great example of how to increase public engagement to increase the efficiency and effectiveness of government,” said Brandon Williams from the Colorado Governor’s Office of Information Technology.

As they coded their way to better government services, participants got the chance to master tools like Google Cloud Platform, which enables developers to build, test and deploy applications on Google’s reliable infrastructure. They also used other Google solutions such as Google Maps, Google Apps and the Google Search Appliance.

The specific challenges weren’t announced until game day, so participants showed up having no idea what kinds of applications they’d be developing. Colorado requested tools for managing records and tracking donations during natural disasters. “We’re looking to you to make the lives easier of citizens and volunteers who show up at disaster assistance centers,” Williams told the crowd.

Winners included the GovSafe team, who created a website that allows victims from disasters and volunteers to fill out a form online that could spare them the hassle of entering the same information multiple times for various paper documents. Recognizing that the government is not quite ready to go fully paperless, GovSafe incorporated hard copies into their system and used a printer to demonstrate the impact.

For the Wyoming challenge, competitors developed solutions allowing the public to see how taxpayer dollars are being spent. Although that data is publicly available, individuals can’t gather and visualize it without help from government workers. “This should really help us provide better information to our citizens so they know what’s going on,” explained Flint Waters, Wyoming’s CIO.

The CodeRangers team placed first for designing a mobile and desktop tool that displays the geographic distribution of public sector payments to private vendors. The public can easily see the location of vendors on a Google Map and can tell how much payment goes out of the state. They can drill down to the department level and see their spending patterns. They can also run queries by vendor names. “Governmental transparency is vitally important for citizen oversight of how our democratic process works,” said team member Anne Gunn. “The money comes from all of us, and we should know how it is being spent.”
Congratulations to everyone who took part in the GovDev Challenge, from the coders who traveled from far and wide to the officials who helped us with every step of the planning. We hope the event will serve as a blueprint for future partnerships between Google and the government, forged with the shared goal of solving tough problems with private sector talent. Together we help transform government, one innovation at a time.

Posted by Rishi Dhand, Product Manager, Google Apps

Google Apps helps millions of businesses, schools and governments get work done with easy to use apps that are built for the cloud. Working in the cloud not only makes it easier to get things done, but also allows new insights into how your organization is using Google Apps. Starting today, we’re introducing a new Reports section to the Admin console to make it easier for admins to manage Google Apps and also gain insights that help their entire organization run more efficiently.

See a snapshot of all activity
The Highlights page, located in the new Reports section, gives you a quick overview of all the activity across your domain. You can see how many Hangouts, Docs, Sheets and Slides your organization created, who is close to reaching their Drive and Gmail storage quota and how many files have been shared outside the company. You can also export any report to Google Sheets to slice and dice your data for further analysis.
Drill down to user level Reports
The Apps Usage Activity page shows data on how individual users are working with Gmail, Drive, storage and other apps. Choose what information you want to see and move the columns around to customize your view.

Filters
Use filters to quickly find who owns a specific file, people with a high number of uploads and shares, and granular data such as all the people who have between 1000 and 2000 documents.
Security
The Security page is another customizable user report that provides security related information like 2-step verification enrollment, how many files are shared externally, the number of external apps that are installed and other important information like account status and Gmail IMAP usage. Like the Apps Usage Activity report, Admins can customize column names and apply sorting and filters on the columns.

Login Audit
Monitor any security concerns by reviewing the specific IP addresses and dates of all logins and any failed or suspicious logins on the Login Audit page. Admins can use this report to track suspicious activity and take corrective action like resetting passwords.

To use the new Reports page, go to your Admin console and click on the Reports icon or the View Reports link on the right side panel. Mobile data will be added soon, in the meantime you can revert to the old Reports if needed. We have many additions planned for the future so stay tuned.

Posted by Silji Abraham, CIO, Sigma-Aldrich Corporation

Editor's note: Today’s guest blogger is Silji Abraham, CIO at Sigma-Aldrich Corporation, a life science and high technology company with more than 9,000 employees and operations in over 40 countries. See what other organizations that have gone Google have to say.

Can you tell us about Sigma-Aldrich and your decision to move to Google Apps?
Sigma-Aldrich is a leading life science and high technology company whose products are used in scientific research and disease diagnosis, and as key components in pharmaceutical manufacturing. Our customers include more than 1.4 million scientists and technologists in life science companies, university and government institutions, hospitals and industry. We have a global team of more than 9,000 employees, who produce and distribute more than 230,000 products to over 40 countries and provide excellent service worldwide.

Like many other organizations, our employees around the world create significant amounts of unstructured data in various forms to support our business and our customers. We started exploring Google Apps as a global collaboration platform to bring this unstructured content in real-time to every employee anywhere, irrespective of the device.

How does Google Apps fit into your vision to change and improve the way employees work?
Just as Sigma-Aldrich accelerates customers’ success through innovative products, customized solutions and unsurpassed service, our Information Technology group does the same for our internal customers. Our entire employee population benefits from the innovative, collaborative nature of Google Apps. At our recent sales meeting, for example, we relied on the Google Apps platform to make the week completely paperless. Key documents and up-to-date information were available and accessible to the team from their phones, tablets and laptops, and we didn’t have to waste any money printing things out or time worrying about changes to the plans along the way.

How is Google Apps changing the way you manage your IT?
Consumerization has driven significant changes in how the best businesses satisfy the collaboration needs of their employees. Now that we’re on Google Apps, we have a single platform that solves these needs across the enterprise, without the need for third-party add-ons. It’s easier to manage and provides a true consumerized experience for all our users. From an IT management perspective, we’ve simplified our collaboration platform significantly.

What role does Google Apps play in the strategy and success of your recruiting plans?
College graduates today are quite familiar with the consumerization of IT, such as Gmail and the Google Apps collaboration platform. I think this familiarity helps new employees acclimate to our business environment in a shorter period of time, increasing their efficiency and productivity.

What are you most excited about as you adopt Google Apps across the company?
I’m particularly excited about three specific things when it comes to our switch to Google Apps. First, we’re able to make all of our unstructured data available for collaboration to all employees, in real-time, on any device, supported by a full content search. Second, hundreds of disparate, custom-built small applications are naturally finding their way into Google Apps because of the power of a homogenous platform. These applications provide additional ways for real-time collaboration and a better user experience. Third, using Hangouts has already made us more productive as an organization, and we’ve only just begun. Jumping in on a video conference is no longer a siloed process. It’s seamlessly integrated with the flow of emailing a colleague or sharing a Google Doc.

Finally, let me just say that with Google Apps, I believe we’re supporting the core mission of Sigma-Aldrich internally to our employees. That is, we’re enabling our technology to improve the quality of life of employees, so they can focus their energy on developing and delivering the highest quality products and services to our customers.

Posted by Bhupesh Arora, Senior Director of New Technologies, Avery Dennison

Editor's note: Today’s guest blogger is Bhupesh Arora, Senior Director of New Technologies for Avery Dennison, a global leader in labeling and packaging materials and solutions. See what other organizations that have gone Google have to say.

Our founder, Stan Avery, invented the self-adhesive label and launched the modern labeling industry when he started Avery Dennison back in 1935. Seventy-eight years later, Avery Dennison products are all around us, in thousands of consumer and industrial applications. And we’re still innovating. Brand-enhancing labeling solutions, RFID-enabled inventory management systems and wearable medical sensors are just some of the products fueling our innovation pipeline.

It’s not surprising, then, that Avery Dennison was quick to adopt Google Apps for its global workforce. Enabling collaboration to unleash human creativity through fast, simple and robust digital means is a big step in innovation for us. We also expect significant payback in greater productivity and cost savings.

Adopting Google Apps has allowed us to retire costly, less interactive email, intranet and social media platforms and replace them with a single virtual work and collaboration space that’s accessible to our employees anywhere in the world. And Google’s data center and network infrastructure allow us to deliver these services securely and with low latency, regardless of location.

Some of our business leaders were concerned about the size and complexity of such a transformation, and with good reason. Managing this kind of change—asking 19,000 computer-based employees to adopt a whole new set of tools in their daily work habits—turned out to be one of the most important parts of the initiative.

With the help of Tempus Nova, a Google Apps Reseller and our change management partner, we planned carefully, started small, learned at every step, and built scale and momentum over a 9-month period. We cultivated individual employees to become knowledgeable and enthusiastic Google Guides. And we worked closely with individual business divisions as their employees began adopting Google Apps.

It was also a tremendous help to have all our senior leaders become early and visible users of the new tools. Our CIO, Rich Hoffman, was a particularly strong advocate. He championed the initiative from the beginning and immediately incorporated Google Apps into all his personal communications and document-sharing habits. He sent regular emails to the entire company promoting the tools, encouraging employees to explore them and amplifying the excitement that was quick to spread as we rolled out the Google platform around the globe. He knows the benefits of going to the cloud and appreciates how Google has been a full strategic partner throughout the process.

Today, nearly all our computer-enabled employees use Google Apps. It’s early in the experience, but we’re already seeing improvements in productivity and user satisfaction. Our employees were hungry for better communications and collaboration tools and the freedom to use them anywhere at any time. They love the speed and stability of their new Chrome browser, and they’re embracing Google Docs for its real-time editing and collaboration capabilities—and its ability to eliminate unnecessary meetings. And everyone is delighted with the easy, ubiquitous access to people and data made possible by a cloud-based platform. Our senior leadership sees a platform that is actively fostering a new era of innovation at Avery Dennison—one built on unfettered creativity and collaboration.

All in all, adopting Google Apps has been more than a change in technology for Avery Dennison—it’s a key part of a major transformation in the way we work.

Editor's note: From Ada Lovelace to the ladies of ENIAC, women have played an important part in driving technology forward. As Women’s History Month winds down, we’re highlighting a handful of women who are making strides, driving change and shaping the future of technology. Today, we hear from Carolyn Cheng, SVP of Strategic Services for Royal LePage, a Google Enterprise customer.

How did you first get involved in technology?
I’d say that technology found me. I began my professional life as a management consultant in strategy and operations at Deloitte Consulting, then joined the growth strategy group at Brookfield Real Estate Services to help drive new business opportunities. After a strong growth period for the company, each person from the team took on a strategic role in one of the operating companies - and I joined Royal LePage. I was brought on to develop new products and services for the network of agents (now more than 15,000), and since they’re distributed so widely across North America, many of those products and services had to be delivered over the web. And thus began my journey into the world of technology.

Have any mentors or communities been especially instrumental to your interest and success in tech?
The Royal LePage culture has played a huge role in driving and developing my career in tech. When I started at the company, the CIO and half of our senior executives were women, so having those positive examples was inspiring. Our culture is also very entrepreneurial, driven in particular by our President, who ensures that employees who show enthusiasm, curiosity and capability are given opportunities to pursue new ideas - even if they’re outside their defined job role. I wasn’t a technologist by trade, for example, but once I’d established my capabilities and strengths, I was given new opportunities that happened to intersect with technology. In general, I think the inquisitive, analytical problem solving skills that are the backbone of strategy are well aligned with developing and delivering services through technology.

What are some of the biggest changes you’ve seen in technology since working in the space?
For one, it’s now much easier and faster to implement technology projects. A decade ago, we often built our own custom solutions in-house, which meant building the software, installing the hardware and learning by trial and error along the way. These were greater stress-induced days, to say the least. Today, third-party solutions in real estate are far more mature and require much more straightforward configuration. And when we choose to build custom, differentiated solutions, we partner with experienced vendors, use an agile process supported with documentation and, most often, ensure those solutions are cloud-based. On the whole, projects deliver in almost half the time, at a lower cost and with a far higher quality product.

What advice do you have for women interested or working in tech today?
Technology is such an integral part of the fabric of how work gets done that I think it’s critical for all women to learn about it one way or another. There’s no role that doesn’t touch technology somehow: sales people need CRMs, marketers have to be conversant in SEO, SEM and social media, finance relies on tech-based tools to deliver business intelligence. The choice revolves more around where you want to sit on the spectrum of technology - on one end, purely as an end user, or on the other, as a more technical creator or implementer. But the more you know about technology, the more opportunities you open up for yourself.

So, if I had one piece of advice, it’s to learn about technology from a young age, then decide what interests you most and go after it. Technology has a much broader definition and is more accessible than ever before. And from what I’ve experienced myself, women in technology are often very grounded, extraordinarily passionate and want to achieve great things, so you’ll be in good company.

Editor's note: From Ada Lovelace to the ladies of ENIAC, women have played an important part in driving technology forward. As Women’s History Month winds down, we’re highlighting a handful of women who are making strides, driving change and shaping the future of technology. Today, we hear from Kelly Campbell, Director of Enterprise Marketing at Google.

How did you get into technology?
I entered the world of technology when I joined Google in 2005 after getting my MBA. I’d worked in Finance earlier in my career and did an internship as a brand manager at a large CPG company, but both had left me wanting more. In my second year of business school, a handful of companies from various industries came to campus to talk about potential job opportunities. I popped into my first tech session, with Amazon, and was blown away. There was so much energy and excitement around what they were doing and where the tech industry was going that just didn’t exist in the other sessions. Then Google visited, and I was hooked. I joined the company after graduation and haven’t looked back since. In this industry, you have to constantly challenge the status quo and think about the future first. I love the pace, energy, challenges and vast opportunity.

What are some of the biggest changes you’ve seen in technology since working in the space?
Since I joined Google, I’ve seen a dramatic change in the way people work and the way people learn.

When I started, most people used devices and apps in their home life that they loved, while they were stuck with slow, heavy enterprise software and devices at work. Working from home, on the road or from a remote office meant feeling disconnected and operating in isolation. Now, with the incredible growth in the mobile space and the development of smartphones and tablets, people can use whichever devices they want to work with and work from wherever they need to be. You don’t have to be in the same place to feel like you’re working side by side with someone. You’re seeing their face over a video conference or collaborating on a document at the same exact time, watching as the words they type appear right on the screen in front of you.

On the learning front, if you look at a classroom today and compare it with eight years ago, the landscape has changed exponentially. Students are relying more on technology to learn, and education content and devices are opening new opportunities for teaching all over the world.

What advice do you have for other women interested in technology?
I’m one of four girls in my family, and my father always taught me the importance of having thick skin. I definitely think this applies to anyone working in the technology space. Decisions are made quickly. Change happens often. It’s important to be open to all perspectives and to be ready to push hard for what you really believe in.

How did starting a family affect your ability to continue to move fast at work in the tech space?
It was incredibly hard to take that first step away from work, and then to come back five months later and acknowledge how much I’d missed. But becoming a mother has also helped me in ways that I didn’t anticipate. First, it helped me put things in perspective. It’s incredibly inspiring to look at my child and think about all of the possibilities that technology will enable for him. Second, I increased my productivity quite a bit when I had a child. It’s important to me to be fully present whether I’m with family or colleagues. To strike this balance, I need to draw clear lines between work time and family time.

Editor's note: From Ada Lovelace to the ladies of ENIAC, women have played an important part in driving technology forward. As Women’s History Month winds down, we’re highlighting a handful of women who are making strides, driving change and shaping the future of technology. Today, we hear from Tonya Peer, VP of IT Shared Services for Office Depot, a Google Enterprise customer.

How did you first get involved in technology?
I noticed early on that I really liked computers and I loved problem solving. I got into computers, thought I’d take a few classes, and did really well — I was at the top of my class. I went into the computer science field because I thought it was even more challenging than some of the other careers I was considering. It’s definitely an ongoing challenge, but that’s what I love about it. I’m always learning.

What are some of biggest changes you’ve seen in tech?
When I first started in tech, I was working on a huge IBM mainframe. Over time, I saw the move from mainframe to client server, client server to web, web to mobile. Technology has evolved to be much more user friendly and much more user-empowering. It’s amazing to see the shift to cloud-based technologies and the impact it has had on the industry.

Another big shift has come from the Internet — the ability to search for anything you need and the ability to get an answer to any question that you have. The fact that you can do that just with your computer, your tablet or your phone didn’t exist when I first started in tech. It’s such a sweeping change.

What advice do you for for other women interested in technology?
Make sure you go after a career that gets you excited when you wake up in the morning. Always remember to do the best you can to satisfy your customers, because ultimately, that’s the purpose of technology — to make end users happy. And don’t forget to speak your mind. Step out. Say what you think. Have an opinion. Be present.

Posted by Brian Levee, Product Manager

(Cross-posted on the Drive Blog.)

Google Slides and Drawings make it easy for you to tell a story and share your ideas. And a big part of storytelling is the images you use to bring a concept to life. Now it’s even easier to get those images just right, because Slides will let you crop, apply shape masks, and add borders to your images right within your presentation.

Cropping
To crop an image, select it and click on the crop image icon in the toolbar.
Then drag the corners to your desired crop size and hit enter to make the crop.
Applying masks
To crop your image to a particular shape, apply a mask from the pull-down menu next to the crop icon.
There are tons of shapes, arrows and callout designs to choose from, like the diamond example below.
Adding borders
Add a border to your image by clicking on the line weight icon, and give it a little extra pop by changing the line color.
Look out for image editing in Slides and Drawings over the next couple of hours. Here’s to more beautiful presentations and drawings!

Editor's note: From Ada Lovelace to the ladies of ENIAC, women have played an important part in driving technology forward. As Women’s History Month winds down, we’re highlighting a handful of women who are making strides, driving change and shaping the future of technology. Today, we hear from Bethany Kemp, VP of Technology & Information Systems for Design Within Reach, a Google Apps customer.

How and when did you first get involved in IT?
I first joined Design Within Reach in 2001, back when it was much smaller, starting in the call center. By 2002, I'd worked my way up into a shipping coordinator role. In 2004, they decided to move my part of the business from San Francisco to Kentucky - but I didn’t want to leave San Francisco. The head of IT, who I had worked closely with and who had seen how I ran operations in the shipping center, asked me to stay and join his team as Systems Coordinator. My first major task was to roll out a new ERP for the company. It was a custom system, so I had to write up all the documentation and run user training. It was a pretty big job for my first time in IT, but a great way to dive in headfirst.

Aside from a two year stint running operations, I’ve been in IT for almost ten years now. Managing operations gave me a good idea of the challenges the business faced - it was a good experience to work hand-in-hand with that team as the company grew. I liked operations, but I also realized along the way that I wanted to tackle our business needs by giving our developers opportunities to make cool stuff, so I moved back to IT. I've been there ever since.

What are some of the biggest changes you’ve seen in IT?
I believe two especially significant changes have affected the the world of technology, the way businesses work and the role of IT leaders.

First is the mobile revolution. My users want to work from their phones or tablets, not their desktops. Our sales teams rely on their applications working from their mobile devices, whether they're in the store or on location with clients. It’s a totally different way of working and a great opportunity for my team to help create a more personal customer experience - not to mention close sales faster.

The second significant change is the move to cloud computing. Before, I had to conduct a long evaluation process to understand the costs and the impact on our current environment before choosing a new IT solution. Then, we had to build the hardware environment to support those IT investments. Now, I can get an application or new system up and running in a couple months, and if we don't like it, we can stop using it without worrying about lost money or time. The cloud has enabled great innovation. There are so many options for businesses out there, and applications can be integrated and improved so quickly. This level of choice has given more power back to us and our users, and it challenges the provider to always create the best, newest and most exciting products and experiences, because the users has the option of just turning it off and using another option.

The move to cloud computing has also changed the role and make-up of my team. Before, when someone came to me with a request for help tackling a problem, I'd either say it wasn't possible or would take 2 years to implement. Now I can say yes, and figure out how to do it right away. And I don't need a lot of developers; I have business analysts and administrators who know the business. That's a great feeling for me and for my team. I feel like IT is now a business driving role, not just a support role.

What advice would you give other women interested in tech?
I learned early on not to be afraid of tackling something I’m not yet an expert in. I feel that women sometimes hesitate before volunteering to do something new that they’re not comfortable with. Technology is still predominantly male, but you shouldn’t be intimidated by being the only woman in the room. You’ll earn respect in whatever you do by being comfortable with who you are and confident in your knowledge.

The last thing I’ll say is that women need to stick with IT and look for opportunities to support other women in the industry. The more of us that stay in IT and the more we support each other, the more technology can change for the better.

Editor's note: From Ada Lovelace to the ladies of ENIAC, women have played an important part in driving technology forward. As Women’s History Month winds down, we’re highlighting a handful of women who are making strides, driving change and shaping the future of technology. Today, we hear from Jeanne DeWitt, Head of Americas SMB Sales for Google Apps.

How and when did you first get involved in technology?
I grew up watching my dad sell the first PCs for IBM and alpha testing computer games like Midnight Rescue! and Reader Rabbit, so when it came time to graduate from college, I knew I wanted to apply to Google. I ended up on the Gmail Support team just two months after the product launched. It was my job to answer users’ questions and help diagnose bugs, which ultimately led to me working closely with Product and Engineering to help shape the future direction of Gmail.

What other women do you look up to?
I’ve always looked up to Claire Johnson, one of my first Google managers and now VP at Google [x]. As a manager, she delivered tough love that was both direct and highly inspirational — a skill I’ve attempted to emulate throughout my management career. As a leader, she’s incisive and quick to get to the crux of the issue. She’s a classic “all-around athlete” who can take off her functional hat to lead any team. On top of all this, she’s authentic and incredibly witty.

What advice do you have for women interested or working in tech today?
For those considering tech, don’t be worried about having a non-traditional background. I’m a French major who worked in Support, who’s now leading a Sales organization across two continents. You just have to dive in! For women in tech, realize that the fact that you may be one of the few women in the room is an asset and a differentiator. Embrace your unique perspective and style. It contributes to a better outcome.