Intuji

🎉 Season’s Greetings from Intuji! 🎉 As we wrap up another amazing year, we want to take a moment to thank YOU—our clients, partners, and incredible team—for making 2024 unforgettable. Your trust and collaboration have helped us create innovative solutions, overcome challenges, and celebrate milestones together. Here’s to a festive season filled with joy and a new year full of exciting opportunities. All the best to you and your loved ones, stay safe and we look forward to continuing serving you in 2025 and beyond! From us all here @Team Intuji Watch our video recap here 👉 https://lnkd.in/gTAufbeD

🎉 Season’s Greetings from Intuji! 🎉 As we wrap up another amazing year, we want to take a moment to thank YOU—our clients, partners, and incredible team—for making 2024 unforgettable. Your trust and collaboration have helped us create innovative solutions, overcome challenges, and celebrate milestones together. Here’s to a festive season filled with joy and a new year full of exciting opportunities. All the best to you and your loved ones, stay safe and we look forward to continuing serving you in 2025 and beyond! From us all here @Team Intuji Watch our video recap here 👉 https://lnkd.in/gTAufbeD

🧨 Episode #25 of Pulse by Intuji has just dropped! 💥 Join us as we speak with Benoit Garnaud, Chief Product Officer at Prezzi and product leadership veteran with over 20 years of experience in finance and technology. Benoit helps digital businesses scale through strategic product management, transforming organisations from startup to scale-up by aligning product, people, and business outcomes. In this latest episode of Pulse by Intuji, Benoit shares his wealth of knowledge with Julian, CEO @ Intuji, on transitioning from corporate to startup environments, building product teams from scratch, and creating meaningful digital experiences that truly connect people. 🎙 "Product is the engine room of any business. Everything tends to lead to product." - Benoit Garnaud Key Takeaways from this Episode: ✔️ How to build and scale product teams from early-stage startup to 300+ people ✔️ Navigating the transition from corporate giants to fast-moving startups ✔️ Creating customer experiences that go beyond transactional relationships ✔️ Strategies for maintaining agility while implementing structure ✔️ The importance of aligning product roadmaps with business strategy This episode is essential listening for product leaders, startup founders, business executives, and anyone interested in building digital products that make a real difference! Link to the full episode here https://buff.ly/3BmIMZD 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #ProductLeadership #StartupGrowth #DigitalTransformation #ProductStrategy #BusinessGrowth #ProductManagement #TechLeadership

How did the App Store transform software's evolution? In Pulse by Intuji's episode #19, we explore this question with Bob Baxley, comparing software history to cinema's evolution. Key insight: "The work before smartphones and the App Store is sort of like silent movies... What shifted in the movie industry is the advent of synchronized sound" - Bob Baxley Just as 'The Jazz Singer' marked cinema's transition to sound, the App Store represented a fundamental shift in software design, moving from occasional workplace interactions to constant daily use. This discussion offers a unique perspective on technology's pivotal moments. Link to the full episode here 👉 https://buff.ly/4f4iJVy 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #TechHistory #AppStore #DigitalEvolution #SoftwareDesign #UserExperience

Is your organisation repeating the same UX mistakes as everyone else? In Pulse by Intuji's episode #21, we explore this critical question with Jared Spool, examining how public failures often reflect industry-wide issues. Key insight: "It begs the question if anyone actually used the product themselves. This forced update is basic best practice in our industry today" - Jared Spool What we see publicly is often just the tip of the iceberg. When organisations skip fundamental UX practices, they're not just risking customer satisfaction—they're gambling with their market position. The most expensive user testing is the kind that happens after release. Link to the full episode here 👉 https://buff.ly/4epJ3bD 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #UXTesting #ProductStrategy #DigitalTransformation #UserExperience #QualityAssurance #ProductDevelopment #BusinessRisk

🧨40% to 5% Customer Loss Reduction! - How a Smart Customer Portal Revolutionised Heavy Equipment Hire | Episode #24 of Pulse by Intuji is Live! 💥 Join us as we speak with Alex Mead, a customer service expert with 25+ years of experience in tech. Alex has worked across over 30 countries, helping organisations transform their customer service experience and is known for creating the EPIC framework for customer service excellence. In this latest episode of Pulse by Intuji, Alex shares his wealth of knowledge with Julian, CEO @ Intuji, on the critical differences between brand experience and customer service experience, why many companies are getting it wrong, and how to transform service delivery in both B2B and B2C environments. 🎙 "Customer service experience is every lifecycle stage, it's not customer support. Before you've even thought about buying something, you may have a question - that's customer service experience." - Alex Mead Key Takeaways from this Episode: ✅ How a crane hire company reduced customer churn from 40% to 5% through a personalised portal ✅ The transformation of a golf travel business from basic email quotes to a thriving digital community ✅ Why B2B service should match or exceed B2C experience standards ✅ How to effectively implement self-service while maintaining human connection ✅ The EPIC framework: Easy, Personalised, Intuitive, and Contextual service delivery This episode is essential listening for service leaders, business executives, and anyone involved in customer experience transformation! Link to the full episode here https://buff.ly/3BoMQsb 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #CustomerService #CustomerExperience #B2BService #ServiceStrategy #BusinessGrowth #CustomerSuccess #ServiceInnovation #BusinessTransformation #DigitalTransformation #ServiceExcellence

Are you confusing wireframes with actual solutions? In Pulse by Intuji's episode #21, we challenge this common misconception with Jared Spool, examining the true scope of UX work. "It's not necessarily just UX... isn't just about designing a wireframe. Because we can design a wireframe, and it could be the completely wrong solution" When we reduce UX to wireframes, we miss the bigger picture of solving real user problems. The best solutions often come from understanding the problem space, not just the interface. Pretty interfaces don't always solve ugly problems. Link to the full episode here 👉 https://buff.ly/4epJ3bD 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #UXDesign #ProductStrategy #ProblemSolving #DesignThinking #UserExperience #DigitalInnovation #BusinessSolutions

Why are software teams afraid of technical debt? In Pulse by Intuji's episode #23, we explore this question with Andreas Marmaras, General Manager of Product and Tech at Domain Insight. Key insight: "Technical debt is not wrong! It's just a common denominator across everything you do. The idea of a perfect, debt-free product is a misconception." Managing technical debt is about making conscious trade-offs, not eliminating it entirely. Smart teams learn to leverage technical debt strategically, using it to accelerate growth while maintaining sustainability. This matters because misunderstanding technical debt leads to paralyzed teams and missed market opportunities. Watch the full episode here https://buff.ly/49m1k8I 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #TechnicalDebt #SoftwareEngineering #ProductDevelopment #TechLeadership #Engineering

🧨 Ignoring Customer Centricity Will Send You Broke! - Raw Truths from Domain's Product Chief | Episode #23 of Pulse by Intuji is Live! 💥 Join us as we speak with Andreas Marmaras, General Manager of Product and Tech at Domain Insight, who brings over 20 years of experience in product, tech and data across multiple countries. Andreas leads Domain Insight's division that leverages and commercialises data flowing through the Domain ecosystem. In this latest episode of Pulse by Intuji, Andreas shares his wealth of knowledge with Julian, CEO @ Intuji, on customer centricity, product leadership, and building sustainable products that drive real business value. 🎙 "Yeah, look, I think it all starts and ends with relentless customer centricity. I've seen time and time again where an amazing product or an amazing technology or a cool technology doesn't necessarily mean commercial success." - Andreas Marmaras Key Takeaways from this Episode: ✔️ How to maintain genuine customer understanding beyond theory ✔️ Strategies for managing technical debt effectively in growing companies ✔️ Building high-performing product teams through data-driven development ✔️ Bridging the gap between technical teams and business stakeholders ✔️ The evolution of product management across different markets This episode is crucial listening for product managers, technical leaders, business stakeholders, and anyone involved in building digital products! Link to the full episode here https://buff.ly/49m1k8I 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - https://buff.ly/3R0fVik 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://buff.ly/4aIF3S9 👉 Facebook - https://buff.ly/4dyMzQe 👉 Instagram - https://buff.ly/4bWe85F 👉 X/Twitter - https://buff.ly/3J3MQ0T 👉 Website - https://buff.ly/4aIF3l7 #UserExperience #UXStrategy #BusinessLeadership #DigitalTransformation #ProductStrategy #UXDesign #BusinessInnovation #CustomerExperience

Why do your customers need three people to solve one problem? In Pulse by Intuji's episode #21, we scrutinise this revealing question with Jared Spool, as he analyses the true cost of relationship management in business. Key insight: "User experience is a relationship business. We need to understand the relationships between us and our customer, us and fellow employees" - Jared Spool When multiple support touchpoints become the norm, we're not optimising experiences—we're normalising failure. Every support call represents a gap in your user experience. This reactive approach isn't just costly—it's unsustainable for modern organisations. Link to the full episode here 👉 https://buff.ly/4epJ3bD 🎧 Or catch the full episode on your favourite platform: ➕ YouTube - https://buff.ly/4cB1E4N ➕ Spotify - https://buff.ly/3J3MQxV ➕ Apple Podcasts - https://buff.ly/4cCnRiZ ➕ Deezer - https://buff.ly/3J3MQOr Also, give us a follow to stay updated with more exciting content from Pulse by Intuji: 👉 LinkedIn - Pulse by Intuji 👉 YouTube - https://buff.ly/4cB1E4N 👉 TikTok - https://lnkd.in/gUy8SQW7 👉 Facebook - https://lnkd.in/gYdsJvCC 👉 Instagram - https://lnkd.in/g_tDVtb4 👉 X/Twitter - https://lnkd.in/g2eKGPft 👉 Website - https://lnkd.in/gca4ty3g #UserExperience #CustomerSupport #BusinessStrategy #UXDesign #ProductDevelopment #BusinessTransformation #CustomerSuccess