Transportation Law Case Report: Pal vs. Ca GR. No. 119641
Transportation Law Case Report: Pal vs. Ca GR. No. 119641
Transportation Law Case Report: Pal vs. Ca GR. No. 119641
CA
GR. No. 119641
Transportation Law
Case Report
In May, 1988, Dr. Josefino Miranda and his wife, Luisa, who were residents of
Surigao City, went to the United States of America on a regular flight of Philippine
Airlines, Inc. (PAL). On June 19, 1988, after a stay of over a month there, they
obtained confirmed bookings from PAL’s San Francisco Office for PAL Flight PR 101
from San Francisco to Manila via Honolulu on June 21, 1988; PAL Flight PR 851 from
Manila to Cebu on June 24, 1988; and PAL Flight PR 905 from Cebu to Surigao also
on June 24, 1988. On June 21, 1988, private respondents boarded PAL Flight PR 101
in San Francisco with 5 pieces of baggage. After a stopover at Honolulu, and upon
arrival in Manila on June 23, 1988, they were told by the PAL personnel that their
baggage consisting of two balikbayan boxes, two pieces of luggage and one
fishing
rod case were off-loaded at Honolulu, Hawaii due to weight limitations.
Consequently, private respondents missed their connecting flight from Manila
to
Cebu City, as originally scheduled, since they had to wait for their baggage
which
arrived the following day, June 24, 1988, after their pre-scheduled connecting
flight
had left. They consequently also missed their other scheduled connecting
flight
from Cebu City to Surigao City.
Cont.
On June 25, 1988, they departed for Cebu City and therefrom private respondents
had to transfer to PAL Flight 471 for Surigao City. On the way to Surigao City, the
pilot announced that they had to return to Mactan Airport due to some mechanical
problem. While at Mactan Airport, the passengers were provided by PAL with lunch
and were booked for the afternoon flight to Surigao City. However, said flight was
also canceled. Since there were no more flights for Surigao City that day, private
respondents asked to be billeted at the Cebu Plaza Hotel where they usually stay
whenever they happen to be in Cebu City. They were, however, told by the PAL
employees that they could not be accommodated at said hotel supposedly because
it was fully booked. Contrarily, when Dr. Miranda called the hotel, he was informed
that he and his wife could be accommodated there. Although reluctant at first, PAL
eventually agreed to private respondents’ overnight stay at said hotel.
Inasmuch as the shuttle bus had already left by the time private respondents were
ready to go to the hotel, PAL offered them P 150.00 to include the fare for the
return trip to the airport. Dr. Miranda asked for P 150.00 more as he and his wife,
along with all of their baggages, could not be accommodated in just one taxi, aside
from the need for tipping money for hotel boys. Upon refusal of this simple request,
Dr. Miranda then declared that he would forego the amenities offered by PAL. Thus,
the voucher for P 150.00 and the authority for the hotel accommodations prepared
by PAL were voided due to private respondents’ decision not to avail themselves
thereof.
Cont.
To aggravate the muddled situation, when private respondents tried to
retrieve
their baggage, they were told this time that the same were loaded on another
earlier PAL flight to Surigao City. Thus, private respondents proceeded to the
hotel
sans their baggage and of which they were deprived for the remainder of
their trip.
Private respondents were finally able to leave on board the first PAL flight to
Surigao City only on June 26, 1988. Thereafter, they instituted an action for
damages which, after trial as well as on appeal, was decided in their favor.
Issue: