Privacy policy

https://bellaandwatson.com/policies/privacy-policy

Privacy policy
This Privacy Policy describes how bellaandwatson.com (the “Site” or “we”) collects,
uses, and discloses your Personal Information when you visit or make a purchase
from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your
interaction with the Site, and information necessary to process your purchases. We
may also collect additional information if you contact us for customer support. In
this Privacy Policy, we refer to any information that can uniquely identify an
individual (including the information below) as “Personal Information”. See the
list below for more information about what Personal Information we collect and why.

Device information

Examples of Personal Information collected: version of web browser, IP address,

time zone, cookie information, what sites or products you view, search terms, and
how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform
analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using
cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose: shared with our processor Shopify
Order information

Examples of Personal Information collected: name, billing address, shipping

address, payment information (including credit card numbers), email address, and
phone number.
Purpose of collection: to provide products or services to you to fulfill our
contract, to process your payment information, arrange for shipping, and provide
you with invoices and/or order confirmations, communicate with you, screen our
orders for potential risk or fraud, and when in line with the preferences you have
shared with us, provide you with information or advertising relating to our
products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify
Customer support information

Examples of Personal Information collected: As listed above

Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: Shopify

Minors
The Site is not intended for individuals under the age of 18. We do not
intentionally collect Personal Information from children. If you are the parent or
guardian and believe your child has provided us with Personal Information, please
contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our
services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses
your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and
regulations, to respond to a subpoena, search warrant or other lawful request for
information we receive, or to otherwise protect our rights.

Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to you.
For example:

We use Google Analytics to help us understand how our customers use the Site. You
can read more about how Google uses your Personal Information here:
https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics
here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the
Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-
work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING -
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes:
offering products for sale, processing payments, shipping and fulfillment of your
order, and keeping you up to date on new products, services, and offers.

Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident
of the European Economic Area (“EEA”), we process your personal information under
the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and
freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information
for our records unless and until you ask us to erase this information. For more
information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based
solely on automated decision-making (which includes profiling), when that decision-
making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise

significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that
does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary denylist of IP addresses associated with repeated failed transactions.

This denylist persists for a small number of hours.
Temporary denylist of credit cards associated with denylisted IP addresses. This
denylist persists for a small number of days.
[INCLUDE THE FOLLOWING SECTION ONLY IF YOU SELL PERSONAL INFORMATION, AS DEFINED BY
THE CALIFORNIA CONSUMER PRIVACY ACT]

Selling Personal Information

WE DO NOT SELL PERSONAL INFORMATION

Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal
Information we hold about you, to port it to a new service, and to ask that your
Personal Information be corrected, updated, or erased. If you would like to
exercise these rights, please contact us through the contact information below

Your Personal Information will be initially processed in Ireland and then will be
transferred outside of Europe for storage and further processing, including to
Canada and the United States. For more information on how data transfers comply
with the GDPR, see Shopify’s GDPR Whitepaper:
https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies
A cookie is a small amount of information that’s downloaded to your computer or
device when you visit our Site. We use a number of different cookies, including
functional, performance, advertising, and social media or content cookies. Cookies
make your browsing experience better by allowing the website to remember your
actions and preferences (such as login and region selection). This means you don’t
have to re-enter this information each time you return to the site or browse from
one page to another. Cookies also provide information on how people use the
website, for instance whether it’s their first time visiting or if they are a
frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide
our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.
Reporting and Analytics
Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends
on whether it is a “persistent” or “session” cookie. Session cookies last until you
stop browsing and persistent cookies last until they expire or are deleted. Most of
the cookies we use are persistent and will expire between 30 minutes and two years
from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that
removing or blocking cookies can negatively impact your user experience and parts
of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to
accept cookies through your browser controls, often found in your browser’s “Tools”
or “Preferences” menu. For more information on how to modify your browser settings
or how to block, manage or filter cookies can be found in your browser’s help file
or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we
share information with third parties such as our advertising partners. To exercise
your rights or opt-out of certain uses of your information by these parties, please
follow the instructions in the “Behavioural Advertising” section above.

Do Not Track
Please note that because there is no consistent industry understanding of how to
respond to “Do Not Track” signals, we do not alter our data collection and usage
practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time in order to reflect, for
example, changes to our practices or for other operational, legal, or regulatory
reasons.

Contact
For more information about our privacy practices, if you have questions, or if you
would like to make a complaint, please contact us by e-mail at
[email protected] or by mail using the details provided below:

Bella and Watson LTD, Yew Tree Cottage, Skipton, BD23 6AN, United Kingdom

Last updated: 02/03/2021

If you are not satisfied with our response to your complaint, you have the right to
lodge your complaint with the relevant data protection authority. You can contact
your local data protection authority, or our supervisory authority here:
https://ico.org.uk/make-a-complaint/